Martin PavlisMicrosoft MVP

The Future of Productivity

The cloud

on your terms

Best productivity experience

across PC, phone, and browser*

Online

On-premises

Business Intelligence

Enterprise Content

ManagementCollaboration Enterprise

Search

Unified Communicatio

ns

Přichází Microsoft Office 365

PŘINÁŠÍ VŠEM NAŠIM ZÁKAZNÍKŮM SPOLEČNĚ CLOUD VERZE NAŠICH NEJDŮVĚRYHODNĚJŠÍCH PROFUKTŮ PRO KOMUNIKACI A SPOLUPRÁCI SPOLU S

POSLEDNÍ VERZÍ NAŠEHO OFFICE BALÍKU

Customer ExampleSituationRexel, a world-wide leader in low-voltage electrical components, more than doubled in size through acquisition between 2004 and 2008. A byproduct of that growth has been a disparity of IT systems across the organization. The company had to manage 42 separate messaging systems using on-premises environments, including Microsoft Exchange Server and IBM Lotus Notes. Rexel wanted to consolidate its many independent e-mail systems into a centralized environment that would help reduce those costs and simplify its IT infrastructure. Additionally, Rexel wanted its employees to share expertise and bring the company to a higher level of collaboration.

Requirements• Robust, proven

technology• Easy to scale up or

down• Low cost, high value• Fast deployment

Microsoft Advantages – Viewed by Rexel• Enterprise-scale solution and support• E-mail, calendaring, and contact-

management technologies its IT department trusted and that its employees were already using

• Painless, simple deployment

ResultsRexel has reduced costs, improved communication within the enterprise, and increased business agility. Additionally, by choosing Microsoft over Google Apps, the company has provided its employees with a familiar messaging environment and reaps the benefits of working with an experienced service provider.

“With Exchange Online, we knew that we were not taking major risks. Google has less experience in the corporate world, and I don’t think it makes sense to take risks that you can avoid.” --Olivier Baldassari, CIO, Rexel

Chose Microsoft

Online Services over Google Apps

Link to case study

Advantages of Microsoft vs. Google Apps

Best Productivity

Microsoft Google Apps

Richer set of capabilities, including Office, providing the best experience across the PC, Phone & Browser*

SaaS only offering providing basic capabilities leaving some users underserved

Microsoft Google AppsThe cloud on your terms. Seamless interoperability with On-premises solutions taking advantage of existing technologies (e.g. RMS, Active Directory)

No On-premises options; integration typically provided through 3rd parties or custom coding

Choice & Flexibility

Microsoft Google AppsEnterprise level security features, trustworthy. Finer-grained IT control backed by an Enterprise support organization with a financially backed SLA.

Support mentality built on consumer apps, and an SLA based on service credits

Enterprise Class

Microsoft Google AppsFull suite of offerings serving low cost, basic needs up to and including Enterprise Information Workers needing the richest capabilities.

A “one-size-fits-all” approach for every type of user regardless of needs

Offering Strategy

Comparing Microsoft and Google as Productivity Leaders

*Microsoft rated as ‘Leader’ in Gartner Magic Quadrant or ‘Strong Positive’ in Gartner MarketScope – both the highest possible ratings.

Google has the highest possible rating in only 1 of these 10 categories, according to these same Gartner reports.

Best Productivity

Enterprise Capability Microsoft a Leader?*

Google a Leader?

Business Intelligence Platforms

Enterprise Search

Horizontal Portals (Collaboration)

Enterprise Content Management

Unified Communications

E-Mail Systems

Enterprise Wireless E-Mail Software

Instant Messaging and Presence

Social Software in the Workplace

IT Project and Portfolio Management

The Magic Quadrant is copyrighted 2010, 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product, or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.See Industry Leader and Microsoft News Center – Analyst Relations Reports

Enterprise Capabilities from Familiar User Experience

User Experience

Document/Content

Management

Business Applicatio

ns

Business Intelligen

ce

WorkflowUnified

Communications

Electronic Forms

Enterprise Search

Social Networkin

g

Best Productivity

Messaging

“Some Outlook data, however, isn’t supported by Google Apps. This information either isn’t available at all with Google Apps Sync, or it’s available in Outlook but not from the Google Apps interface.”

“Google states that most organizations using the Outlook sync tool are very satisfied. However, IDG News Service, over the course of several weeks and even after enlisting the help of Google's public relations department, couldn't find one Apps administrator whose employer isn't a Google Apps reseller or integrator willing to speak favorably about Google Apps Sync.”

PCWorld article “Google Apps Sync for Outlook Gets Mixed Reviews”

10 Ways that Microsoft Exchange Works Better with Microsoft Outlook than Google Gmail does

10 Ways that Microsoft Exchange Online is Better for Business Communication than Google Apps

Best Productivity

From the above link, Google provides a checklist of items that can and can not synchronize between Outlook and Google Apps. Some of the items that can not be synchronized include:• Importance

levels• Follow-up

dates and reminders

• Inbox Rules• Delivery

Receipts• Public Folders

• Tentative/OOF Status• Calendar Attachments• Optional Attendees• Personal Distribution

Lists• Tasks

Google website

File Fidelity Comparison

Office Web App - same view as Office client Google Docs – missing formatting

Best Productivity

Click on circle on Office Web App for details

Customer Testimonials - ChoiceChoice and Flexibility

Coca-Cola has developed an infrastructure that mixes on-premises enterprise software with Microsoft Online Services.

“Microsoft Online allowed our IT people to focus on the activities that would improve our business and provide value.”

“The user experience is seamless when employees are working with Exchange Online in conjunction with on-premises solutions like SharePoint Server and Lync Server. Employees do not know whether they are in the cloud or not; and they don’t care, as long as it works.”

hhpberlin

Customer Testimonials – Enterprise Class

"We dismissed Google early on, because we didn’t think it was enterprise-ready.”

“The lack of basic functions in Google Apps, like cut-and-paste between applications, resulted in hundreds of hours of lost productivity each month throughout our organization.”

Enterprise Class

Office 365 Offering: Plans that Fit Users

Enterprise Information Worker

Kiosk Worker

User Segment Offers: Plan K Family

Rich feature offering that meets a users full messaging and collaboration needs

Low cost offering to users that do not have messaging and collaboration

capabilities today

User Segment Offers: Plan E Family

Different needsOffice 365 K2 Offic

e 365 E1

Office 365 E4Offic

e 365 E2

Office 365 K1

Office 365 E3

Offering Strategy

Office 365 Offers More Options

• Messaging• Collaboration• Basic productivity

• Virtual meeting• Fidelity with Office

documents• Option for Office Pro

Plus

• Messaging• Collaboration• Basic productivity

• Virtual meeting• Fidelity with Office documents• Option for Office Pro Plus• 24x7 Support & financially

backed SLA• Advanced Collaboration• Unified Messaging• Finer Grained IT Control• Kiosk Offerings

• Messaging• Collaboration• Basic productivity

• Virtual meeting• Fidelity with Office documents• Option for Office Pro Plus• 24x7 Support & financially

backed SLA• Advanced Collaboration• Unified Messaging• Finer Grained IT Control• Kiosk Offerings• Voice (PBX, Call Control)

Small Business Mid-Size Org Enterprise

Offering Strategy

Microsoft Google AppsFull suite of offerings serving low cost, basic needs up to and including Enterprise Information Workers needing the richest capabilities.

A “one-size-fits-all” approach for every type of user regardless of needs

Offering Strategy

Also provided by Google AppsKEY:

Uncovering Google Apps HIDDEN COSTSOffering Strategy

$209

Lost User Productivity

$49-$349

Shared Contacts Service

$20 Exchange to Google Apps Migrator

$30 Google Apps Help Desk Support Services

$18 RecMan

$5 CloudLock

$40 RunMyProcess

$30 Google Apps Help Desk Support Services

$39 WebEx

$33 Postini

$8 Promevo gPanel

$36 MyOneLogin

$99-$349+

These are potential costs for 3rd party products that some organizations may require for Google Apps. Pricing is based on Google Apps Marketplace or vendor websites.

Hidden cost

Případové studie na Office 365 - CZNokia CZCZ http://www.microsoft.com/cze/studie/nokia.aspx VSE - University of Economyhttp://www.microsoft.com/cze/studie/vse_bpos.aspx VUT - University of Technologyhttp://www.microsoft.com/cze/studie/vut.aspx Averia - publisher house (vs Zimbra)http://www.microsoft.com/cze/studie/averia.aspx Konto Bariery - non profit organization and training centerhttp://www.microsoft.com/cze/studie/bariery.aspx Flashboardhttp://www.microsoft.com/cze/studie/flashboard_media.aspxVideo  case study - ready and published zde ARTINhttp://www.microsoft.com/cze/studie/artin.aspx  JAS CR - Retail and wholesale distributor of tobacco products http://www.microsoft.com/cze/studie/jas_cr.aspx

Správa Lync Online

ZÁVĚR

Zajímavé odkazy

• Proč jsem přestal mít rád Google?• http://www.latrine.cz/kdy-jsem-prestal-mit-rad-google

• Ten Ways that Exchange is better than Gmail (EN)• http://download.microsoft.com/download/3/1/B/31BB187D-D437-4

1FE-8BB3-703BCA110533/Ten-Ways-That-Exchange-is-better-than-Gmail-final.docx

• Google Apps cost considerations (EN)• http://download.microsoft.com/download/0/0/0/0006807B-70B5-45

F1-8EC7-F053B866CD0B/Google_Apps_Cost_Considerations_final.doc

• Google Apps Sync for Microsoft Outlook (EN)• http://static.googleusercontent.com/external_content/untrusted_dl

cp/www.google.com/cs//support/enterprise/static/gapps/art/users/en/glook/google_apps_sync_chart.pdf

Zajímavé odkazy

• Služby Microsoft Online poskytované na internetu• http://www.microsoft.com/cze/office2010/sluzby/online-services.as

px

• Informace o licencování:• http://www.microsoft.com/cze/office2010/sluzby/office-365.aspx

• Migrace emailových služeb do Exchange Online (BPOS)• http://www.zive.cz/clanky/migrace-emailovych-sluzeb-do-exchang

e-online-bpos/sc-3-a-154907/default.aspx

Seriál pro TechnetBlogCZ/SK• Office 365 – Díl I, Úvod• Office 365 – Díl II, praktické zprovoznění služby• Office 365 – Díl III, aktivace uživatelů, správa licencí• Office 365 – Díl IV, správa online aplikací

KPCS CZ: Váš Office 365 partner

• KPCS CZ ID: 1784141

• Možnosti spolupráce:• Můžeme pomáhat s migrací, případně zajišťovat technickou

podporu nejen při migracích• Cena služeb Office 365 se zapojením partnera nemění – je pro

zákazníka zcela zdarma, proto neváhejte a při objednávce nás uveďte jako Vašeho partnera

• KPCS CZ vás může požádat o předání oprávnění a my můžeme skrze partnerský portál spravovat vaše Office 365 služby

• Více informací o KPCS CZ naleznete na stránkách: http://www.kpcs.cz

Martin PavlisMicrosoft MVP