“Office Space”

Presentedby

The GI’s Team

Concepts applied to the video case:

Attitudes and Job Satisfaction - Elena Motivation Concepts - Emily Emotions and Moods - Bridgot Communication - Nicole Leadership / Organization Structure

and Culture - Lem Organizational Change and Stress

Management - Bryan

Attitudes and Job Satisfaction

Major Job Attitudes

Job Satisfaction

Job Involvement

Organizational Commitment

Job Satisfaction

Destructive

Active

Passive

Constructive

Exit Voice

Neglect Loyalty

ProductivityProductivityProductivityProductivity

AbsenteeismAbsenteeismAbsenteeismAbsenteeism

TurnoverTurnoverTurnoverTurnover

JobJob

SatisfactionSatisfaction

and Employeeand Employee

PerformancePerformance

JobJob

SatisfactionSatisfaction

and Employeeand Employee

PerformancePerformance

Motivation Concepts

Motivation Concepts

Laziness Lack of Motivation

Motivation: intensity, direction, and persistence of effort toward attaining a goal

The Motivation ProcessThe Motivation ProcessThe Motivation ProcessThe Motivation Process

UnsatisfiedUnsatisfiedNeedNeed

UnsatisfiedUnsatisfiedNeedNeed TensionTensionTensionTension

SearchSearchBehaviorBehaviorSearchSearch

BehaviorBehaviorDrivesDrivesDrivesDrives

SatisfiedSatisfiedNeedNeed

SatisfiedSatisfiedNeedNeed

ReductionReductionof Tensionof TensionReductionReductionof Tensionof Tension

Emotions and Moods

Emotions and Moods Affect - broader generic term that covers

feelings people experience. Encompassing both emotions and moods

Emotions- are intense feelings directed to someone or some things

Moods- feelings that tend to be less intense than emotions can that often (though not always) lack a contextual stimulus.

Emotions and Moods

Emotional Labor It is highly suggested that the importance of a friendly demeanor is projected by our moods and emotional feelings even though we don't feel cheerful management expects employees to have an upbeat attitude when dealing with customers.

Communication

Communication

Movie Clip discussion

Milton vs. Organization

Communication

Communication Process source & receiver

Organizational Communication

Knowledge Management

Leadership

Leadership Traits: charismatic, enthusiastic, and

courageous

Emotional stability: can sense others needs and listen to what the followers are saying.

  Consideration: when a leader is likely to

have to have relationships characterized by trust and respect for subordinates and has regard for their feelings

Leadership Employee Oriented leader: takes a

personal interest in the needs of employees and accepts differences among subordinates

Participative: consults with subordinates in the decision making process

Transformational leadership: able to get employees to go above and beyond normal expectations

Organizational structure/culture:

What is structure?Defines how job tasks are formally divided grouped and coordinated.

  Chain of command: an unbroken line

that extends from the top of the organization down to the bottom and clarifies who reports to whom.

Organizational Change and Stress Management

Managing Planned Change

Planned change – activities that are intentional and goal oriented.

Resistance to Change Action Research Organizational Development

Work Stress and It’s Management

Stress Potential Sources of Stress Consequences of Stress Managing Stress

The End…