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Office of Rural Health Office of Rural Health Advisory Committee on Women Advisory Committee on Women Veterans Veterans March 30, 2011 March 30, 2011 Serena Chu, Ph.D. Serena Chu, Ph.D. Program Analyst, Office of Rural Health Program Analyst, Office of Rural Health Office of the Assistant Deputy Under Secretary for Health for Office of the Assistant Deputy Under Secretary for Health for Policy and Planning Policy and Planning Veterans Health Administration Veterans Health Administration

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Office of Rural Health. Advisory Committee on Women Veterans March 30, 2011. Serena Chu, Ph.D. Program Analyst, Office of Rural Health. Office of the Assistant Deputy Under Secretary for Health for Policy and Planning Veterans Health Administration. ORH Establishment. - PowerPoint PPT Presentation

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Page 1: Office of Rural Health

Office of Rural HealthOffice of Rural Health

Advisory Committee on Women VeteransAdvisory Committee on Women VeteransMarch 30, 2011March 30, 2011

Serena Chu, Ph.D.Serena Chu, Ph.D.Program Analyst, Office of Rural HealthProgram Analyst, Office of Rural HealthOffice of the Assistant Deputy Under Secretary for Health for Policy and Planning Office of the Assistant Deputy Under Secretary for Health for Policy and Planning

Veterans Health AdministrationVeterans Health Administration

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ORH EstablishmentORH Establishment

• In 2006, Congress created Office of Rural Health (ORH) by enacting Public Law 109-461 (also known as the Veterans Benefits, Health Care, and Information Technology Act of 2006).

• By March 2007, ORH was established within the Office of the Assistant Deputy Under Secretary for Health (ADUSH) for Policy and Planning, Veterans Health Administration (VHA), Department of Veterans Affairs (VA).

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ORH Mission & Major GoalsORH Mission & Major Goals

• ORH Mission: Improve access and quality of care for enrolled rural and highly rural Veterans by developing evidence-based policies and innovative practices to support the unique needs of enrolled Veterans residing in geographically remote areas.

• ORH Major Goals:1. Improve access and quality of care for rural and highly rural Veterans.2. Optimize the use of available and emerging technologies to enhance services to Veterans

residing in rural and highly rural areas.3. Maximize the utilization of existing and emerging studies and analyses to impact care

delivered to rural and highly rural Veterans.4. Improve availability of education and training for VA and non-VA service providers to rural

and highly rural Veterans.5. Enhance existing and implement new strategies to improve collaboration to increase service

options for rural and highly rural Veterans.6. Develop innovative methods to identify, recruit and retain medical professionals and requisite

expertise in rural and highly rural communities.

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ORH Organizational StructureORH Organizational Structure

ORH Director (SES)Mary Beth Skupien,

Ph.D., MS, RNVeterans’ Rural Health

Advisory CommitteeChairman James Ahrens

Veterans Rural Health Resource Centers

VRHRC-EasternActing Director

Paul Hoffman, M.D.

VRHRC-CentralDirector

Peter Kaboli, M.D.1. Jackie Morales (V9)

2. Sherri Deloof (V11)

3. Mary O’Shea (V15)

4. Deanna Jackson-Moore (V16)

5. Ron Schmidt (V19)

6. Jodie Waters (V20)

7. Colette Alvarez (V21)

8. Katie Dziak (V23)

Program AnalystAnthony Achampong,

MBA, MHSA

Program AnalystChristina White

Program AnalystSerena Chu, Ph.D.

Staff AssistantAlta Jones

Program AnalystNancy Maher, Ph.D.

Budget AnalystMike Privman,

MHSAORH Deputy Director

Sheila Warren, MPH, RN

VRHRC-WesternDirector

Byron Bair, M.D.

Clinical LiaisonLynn McQueen, DrPH,

RN

VISN Rural Consultants

Part-Time / Collateral Duties

13 Positions

Full-Time8 Funded

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ORH ResourcesORH Resources

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• Veterans Rural Health Resource Centers (VRHRCs) Three regional centers: White River Junction, VT; Iowa City, IA; Salt Lake City, UT. Function as field-based clinical laboratories for demonstration projects/pilot projects. Serve as rural health experts. Act as educational and clinical repositories. Provide programmatic support to ORH.

• VISN Rural Consultants (VRCs) Serve as primary interface between ORH and VISN rural activities. Develop rural health service plans based on VISN-wide needs assessments. Facilitate information sharing across the VISNs. Perform outreach to develop community relationships.

• Veterans’ Rural Health Advisory Committee (VRHAC) Federal advisory committee to advise the Secretary of Veterans Affairs on health care

issues affecting enrolled Veterans residing in rural areas. Evaluate current program activities and identify barriers to providing rural health care

services. May adopt recommendations to enhance or improve VA rural health care services.

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ORH FundingORH Funding

Fiscal Year 2009

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Category Funding

VISN Initiatives $21,700,000

Telehealth/Telemedicine Expansion $66,193,322

Home Based Primary Care Expansion $36,323,645

Mental Health Programs $11,340,480

Health Care Service Expansion $14,011,988

Outreach Initiatives $28,946,984

Education and Training $9,093,375

Other $12,794,488

Total: $200,404,282Funding as of August 31, 2010

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ORH FundingORH Funding

Fiscal Year 2010

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Category Funding

Telehealth/Telemedicine Expansion $4,718,846

Home Based Primary Care Expansion $953,640

Mental Health Programs $1,124,514

Health Care Service Expansion $10,395,908

Outreach Initiatives $63,290,751

Education and Training $3,374,694

Fee Care $200,000,000

Other $28,675,121

Total: $312,533,474Funding as of August 31, 2010

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Fiscal Year 2011 ORH FundingFiscal Year 2011 ORH Funding

Fiscal Year 2011-$250 Million-Operating Plan

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Category FundingSustainment Projects $163,500,000Community-Based Outpatient Clinics (CBOC) $70,500,000

Public Law 110-387 Section 403 $16,000,000

Total: $250,000,000

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ORH AccomplishmentsORH Accomplishments

• ORH has executed over $500 million in support of over 300 national and local-level rural health initiatives and is now working to gather metrics and other outcome data for these initiatives.

• ORH led the VA-Indian Health Service (IHS) Memorandum of Understanding (MOU) Work Group and activities and updated the current interagency MOU from 2003. This was signed October 1, 2010.

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2010 Report of the Advisory 2010 Report of the Advisory Committee on Women VeteransCommittee on Women Veterans

• Recommendation 9: That VA ensures rural health mobile vans and clinics have standardized protocols for providing care to rural women Veterans that ensure access and availability of health care screenings, and treatment; are appropriately equipped and staffed with specially trained personnel to adequately address the gender-specific health care needs of women Veterans; and have standardized protocols to address issues that require follow-up or referral.

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Rural Mobile ClinicsRural Mobile Clinics

• Rural Mobile Health Clinic Pilot: Togas, Maine– Full-time Nurse Practitioner trained to provide

comprehensive primary care according to VHA standardized protocols for women Veterans.

– Services include breast & cervical cancer screening, gynecological care and maternity care. Licensed social worker available to provide mental health screening.

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Rural Mobile ClinicsRural Mobile Clinics

• Healthcare Empowerment Respect VA (HERVA): Jackson, Mississippi– Service 54 counties in MS and 6 parishes in LA.– Collaboration with community partners and other

VA departments.– Mobile medical unit to provide primary care

screening: acute care, mental health, and cardiovascular emergencies. Is staffed with nurses. Women’s coordinator also often present.

– Perform outreach and education to women Veterans.

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Other Mobile ProgramsOther Mobile Programs

• Mobile Medical Unit (MMU) – South Texas Veterans Health Care System (Kerrville

Division) - Provide screening and education services for the detection of breast cancer.

• Mobile Mini-Residency Training Program – Conduct training program on gender-specific topics,

including contraception, cervical cancer screening, breast & pelvic exam, pap smears, abnormal uterine bleeding, STDs, and readjustment to post-deployment.

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Other Rural Women InitiativesOther Rural Women Initiatives

– VISN 5 – Women Veterans Health Program – Conducted women-specific needs assessment. Hired 3 nurse practitioners to provide clinical, training, education, and outreach services to rural women Veterans. Evaluate new and expanded programs.

– VISN 6 – Rural Women Veterans Health Care Program – Conducted women-specific needs assessment. Trained physicians and nurses to provide services to rural women Veterans. Purchased specialized OB/GYN equipment for CBOCs.

– VISN 10 – Women’s Diagnostic Coordinator – Nurse coordinates Mammography and Pap tests for all Veterans utilizing the Chillicothe VAMC and its 5 CBOCs. Order, track, and follow-up with the community providers.

– VISN 16 – Women’s Health Pilot – Use biofeedback to regulate pain and anxiety.

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Other Rural Women Veteran Other Rural Women Veteran ActivitiesActivities

• Focus on Education activities:– Collaborate with The Women Veterans Health Strategic

Health Care Group to provide Rural Women’s Health programs (e.g., presentation at Women Veterans Program Manager Conferences).

• Participate in regular conference calls with the Rural Women Veterans Steering Committee.

• Partner with VA Health Services Research and Development to develop initiatives. Share data in order to develop policy recommendations.

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ORH Field AccomplishmentsORH Field Accomplishments

Several ORH rural health initiative successes include:• Enhancing Primary Care and Mental Health Services for Rural Veterans in

Rhode Island (VISN 1)– Enrolled 142 rural Veterans, developed collaborations with the local community

health clinic, disseminated educational materials including Operation Enduring Freedom / Operation Iraqi Freedom (OEF/OIF) resources, and hired an outreach coordinator for mental health and OEF/OIF programs and referrals.

• MyHealtheVet Rural Outreach, Mental Health Intensive Case Management (MHICM) Enhanced-Rural Access Network for Growth Enhancement (E-Range), and Rural Women Veterans Health Program (VISN 5)– Participation in 23 rural health Veterans outreach events with mass networking with

community partners and resources.– Accepting referrals for the MHICM E-Range and working with community

providers to support employment, housing services, medical care, and transportation.– Completed a women Veteran health care needs assessment and tools evaluation and

hired a rural nurse practitioner for active community outreach.16

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ORH Field AccomplishmentsORH Field Accomplishments

• Rural Health Community Low Literacy Program (VISN 6)– Increasing rural Veteran enrollment, MyHealtheVet utilization, assessing

health literacy levels, and improving self health management to over 500 Veterans.

• Utuado, Puerto Rico Rural Outreach Clinic (VISN 8)– Provided services to over 200 unique Veterans in rural communities. The

clinic has received a high demand for services and outreach resources.• Rural Health Professions Institute (VISN 9)

– Completed 8 of 9 workshop sessions to over 200 providers on the complexities of rural health care.

– Received strong enrollment response and positive feedback from participants across VISNs.

• Wilmington, Ohio Outreach Clinic (VISN 10)– Since August 2010, the outreach reach clinic has provided primary care,

mental health, and telehealth services to rural Veterans.

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ORH Field AccomplishmentsORH Field Accomplishments

• Northern Michigan (Saginaw) Rural Health Transportation Network (VISN 11)

– Scheduled over 400 transportations for rural Veterans to appointments, who on average live 176 miles away from their appointment locations.

• Collaborative Discharge Planning for Veterans Returning to Rural Areas (VISN 15)

– Over 80 rural Veterans received discharges from psychiatric care to outpatient care as a result of collaborative teleconferencing with inpatient and outpatient providers.

• ACCESS: Assisting Communities to Collaborate for Expanded Soldier Support (VISN 16)

– Implemented and evaluated programs to enhance access for mental health and substance abuse care for OEF/OIF Veterans using the latest technology.

– Completed a Student Veteran Outreach Program implementation tool-kit, held an orientation in August 2010 on education to administrators and student services personnel in 4 rural college campuses.

– Veterans Treatment Court (VTC) provided outreach services (eligibility evaluations, education, and counseling) to rural Veterans, and certified six Veterans in the VTC Mentor Program. 18

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ORH Field AccomplishmentsORH Field Accomplishments

• La Grange Outreach Clinic (VISN 17)– Providing primary care and women’s health services.– Since August 2009, the clinic has seen 1027 unique rural Veterans. The clinic has

reached the 2010 projected level of patients two years early.• Rural Outreach to Homeless Veterans (VISN 18)

– Completed set-up of a 1,300 bed shelter with urgent psychiatric and medical stabilization staging areas, and access to medical and mental health facilities.

– The program supports rural Veterans with subsidized housing and continued medical care and case management.

• Fully-operational mobile medical units (MMUs) (VISNs 1, 4, 17, 19, and 20)– Utilized MMU to serve 148 Veterans for primary care services and 102 Veterans for

mental health services and received high patient satisfaction scores (VISN 17).

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ORH Field AccomplishmentsORH Field Accomplishments

• Successful implementations of telehealth and Telespecialty services in rural areas (VISNs 1, 3, 4, 10, 12, 19, 20, and 23)– Improved access to care via Care Coordination Home Telehealth by

implementation of best practices (VISN 1).– As of June 2010, completed 150 rural clinical video telehealth encounters (VISN

3).– Increased access to specialty services for rural Veterans through E-consults and

telehealth (VISN 4).– Developed telesurgical sub-specialty pre- and post-operative services for the most

rural medical centers (VISN 10).– Implemented the teleaudiology pilot program & TeleMOVE! Program (VISN 12).– Established 10 telehealth specialty clinics (VISN 19).– Implemented VISN-wide teledermatology services reaching over 2,400 Veterans

and diagnosing over 3,700 conditions (VISN 20).– Implemented a Care Coordination Home Telehealth renal project for chronic

kidney disease for 20 Veterans (VISN 23).

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ORH Field AccomplishmentsORH Field Accomplishments

• Successful rural services support and expansions, including Home-Based Primary Care (HBPC) Expansion (VISNs 2, 7, 10, 21 and 22)– Enhanced access and expansion of services for rural Veterans in Northern

Pennsylvania (VISN 2).– Implemented HBPC expansion at the Jasper, Mississippi Community-Based

Outpatient Clinic (CBOC) resulting in improved access to services and decreased emergency room and inpatient stays (VISN 7).

– Expanded optometry and podiatry services to 10 rural CBOCs (VISN 10).– Implemented HBPC on Molokai, Hawaii, resulting in increased access

services and completed a town hall meeting with rural stakeholders in July 2010, to discuss service needs (VISN 21).

– Implemented the Veteran medical motel model, Medtel, used to coordinate Veteran health care, transportation, and follow-up services (VISN 22).

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ORH Major Telehealth projectsORH Major Telehealth projects

• Successful implementations of Telehealth and Tele-specialty services in rural areas (VISNs 1, 3, 4, 10, 12, 19, 20, and 23)– Improved access to care via Care Coordination Home Telehealth by

implementation of best practices for home based primary care & geriatric services.

– As of June 2010, completed 150 rural clinical video telehealth encounters.– Increased access to specialty services for rural Veterans through E-consults and

telehealth.– Developed & supported telehealth sub-specialty pre- and post-operative

services for the most rural medical centers for: surgery, endocrinology, cardiology; TBI; pain management; podiatry; PTSD; mental health/behavioral health conditions.

– Implemented the Tele-audiology pilot program & TeleMOVE! Program.– Established 10 telehealth specialty clinics (VISN 19).– Implemented VISN-wide (15 & 20) Tele-dermatology services reaching over

2,400 Veterans and diagnosing over 3,700 conditions.22

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ORH Major Telehealth projectsORH Major Telehealth projects

–Implemented a Care Coordination Home Telehealth renal project for chronic kidney disease for 20 Veterans (VISN 23).

• Implemented Northern Plains PTSD Telehealth services on rural reservations.

• Treatment services used innovative VA Telehealth technologies.• Currently 14 clinics serving over 11 Tribes in Montana, Wyoming, Nevada,

North & South Dakota, and Utah from the Denver VA Medical Center with a rural funded psychiatrist.

• Opening additional PTSD Tele-mental health clinics in VISNs 19 & 23.• Implemented a collaborative discharge planning model using tele-

conferencing serving rural Veterans and 100% surveyed reported their health care needs were met and barriers to care were addressed.

• Implemented and valuated programs VISN-wide that will enhance access for mental health and substance abuse care for OEF/OIF Veterans using Tele-health technologies.

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Priorities of the Office of Rural HealthPriorities of the Office of Rural Health

• Web-based reporting system developed with all projects listed with access for all ORH staff.

• Monitoring and Tracking all ORH projects quarterly.• Communications Plan developed for ORH.• Strategic Plan Update in FY 2011 with involvement of

Stakeholders.• Increase collaboration & communication with existing and new

partners.• Monitor and track the activities of the VA/IHS MOU

Subgroups.• Regular site visits to the field.

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Priorities of the Office of Rural HealthPriorities of the Office of Rural Health

• Complete a Comprehensive Needs Assessment of Veteran’s with VRCs & VRHRCs participation.

• Realignment of VRHRCs under ORH (Direct Supervision).

• Collaboration and Education Symposia planned and managed by ORH staff (focus Rural Mental Health and Barriers to Care).

• Hired 3 new positions in ORH to strengthen infrastructure and field support.

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Contact InformationContact Information

For further information please contact:

Mary Beth Skupien, Ph.D.Director, Office of Rural HealthDepartment of Veterans AffairsVeterans Health Administration

810 Vermont Avenue, NWWashington, DC 20420

(202) [email protected]

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