Exchange Online Office 365

zane.freame@contentandcode.com

Zane Freame Microsoft Online Services Consultant

Agenda for Exchange Online

1. User Experience

2. Exchange Online Administration

3. Protection and Compliance

a) Exchange Hosted Archiving

b) Forefront Online Protection for Exchange (FOPE)

c) Information Rights Management (IRM)

4. Mailbox Migration & Co-Existence

User Experience Exchange Online

Exchange Online: BPOS vs. Office 365

Outlook 2003*, 2007,

2010

Outlook Anywhere

Autodiscover

Outlook Web Access

Custom OWA URL

Entourage 2004*, 2008*,

WS edition

POP

• Windows Mobile

• iPhone

• Other ActiveSync

devices

• BlackBerry Enterprise

Server (add-on)

• Remote device wipe

• Delegates (“send on

behalf of”)

• Shared mailboxes (“send

as”)

• Server-side forwarding

• Out of Office

• WebReady document

viewing

• Conference rooms

• Resource booking

attendant

• Conference room

delegation

• Tasks

Personal contacts

Shared contacts

Personal distribution

groups

Shared distribution

groups

Global address list

Offline address book

[not available] Forefront Online

Protection for Exchange

(AS/AV)

Forefront for Exchange

(AV)

Route inbound mail on-

premises for filtering

Safe senders

Blocked senders

Forced TLS

S/MIME

• GUI for managing some

features

• Exchange Personal

Archive

• E-Discovery (Multi-

Mailbox Search)

• Message Retention

(Archive and Delete

Policies)

• Message Retention

(Legal Hold Policy)

• Compliance Auditing

• Transport rules

• Custom disclaimers

• S/MIME in OWA

• Speech-enablement of

directory and auto-

attendant

• Conversation view

• Ignore/move

conversation

• MailTips

• Mail aggregation

• Shared nickname cache

across OWA

and mobile

• Message tracking

(user self-service)

• Free-busy interop

with on-premises

• Free/busy sharing

with other orgs

• Share full calendar

detail with other orgs

• Publish calendar for

anonymous access

• Dynamic distribution

groups

• Restricted distribution

groups

• Moderated distribution

groups

• Share personal contacts

• Contact info update

(user self-service)

• Hosted voicemail

(integration with PBX)

• Outlook Voice Access

• “Play on phone” button

• Missed call notifications

• Caller ID

• Company auto-

attendant

• Self-service PIN reset

• Message waiting

indicator

• Voicemail preview

• Call answering rules

• Protected voicemail

• Sign in using AD

credentials

• Route outbound mail

on-premises for

filtering

• Multi-factor auth

(smartcard, soft cert)

• Integration with on-

premises RMS (for

search, pre-licensing)

• RMS transport rules

• Journal decryption of

RMS messages

• Outlook Protection

Rules

Client Access E-mail,

Calendaring Contacts, Directory

UM, Fax Security Compliance/

Archiving

Applications/ Developer

Administration

Journal e-mail to

external archive

Journal e-mail to EHA

• PST import and export

• Provision users in

multiple datacenters

Exchange Web Services

(EWS)

EWS Managed API for

.NET

SMTP relay

• MAPI/CDO access

• Custom code/dlls

• Transport agents

• Custom OWA themes,

colors, add-ins

• Public folders

Web-based

management

Active Directory sync

Bulk user activation

Deleted item recovery

Deleted mailbox

recovery

• Remote PowerShell

• Role Based Access

Controls (RBAC)

• Exchange Management

Console (x-premises

management)

• Enhanced migration

tools

• No OST resync after

migration

• Offboarding tools

• Support for orgs

>30,000 users

• IMAP

• Customize ActiveSync

security policies

• Full OWA support in

Firefox/Safari

• IM and presence in

OWA

• OWA side-by-side

calendar view

• Mobile free/busy

lookup

• Mobile reply status

• Mobile SMS sync

• Over-the-air update for

Outlook mobile

• OWA login: public/

private radio buttons

• Exchange 2007-style

Managed Folders

• Multi-mailbox search

export to PST

• GUI for some features

• Hierarchical address

book

• GAL segmentation

BPOS Features (included in Office 365)

Office 365 Features

Not Available Online

Anywhere Access

Business Class Messaging

• Rich client access via Outlook

• Premium web email experience via OWA

• Support for a broad range of mobile devices*

• Large mailbox sizes (25GB)

*Access from mobile devices depends on WiFi capability or mobile network availability.

Anywhere Access

Outlook Experience

• Gives users a familiar, full-fidelity Outlook experience

• Supports Outlook 2010 features including Conversation view, MailTips, and Meeting Room Finder

Anywhere Access

Outlook Web App Experience

• IE, Firefox, and Safari support • Integrated IM and presence

• Enhanced search, filters, favorites • Side-by-side calendar view

Anywhere Access

Mobile Messaging

Wikipedia Link

Anywhere Access

Enterprise Calendaring

Exchange Online User Experience Demo

• Outlook 2010 Client – Presence information

– Shared Calendars

– Conversation View

– Quick Insert Tools

– Social Network Connectors

– Meeting link from group email

– Online meeting link

• Outlook Web App – Presence

– Conversation History

Exchange Online Administration Exchange Online

Visibility and Control

Role Based Access Control

• Delegate administrative tasks within IT and beyond

• Granular control over scope and permissions

Exchange Online Administration Demo

• Tour of Exchange Administration Portal https://portal.microsoftonline.com

Protection & Compliance Exchange Online

Protection and Compliance

Native Archiving

• Allows easy migration to a managed archive solution • User experience for managing mailbox does not change • Provides a way to centralize data currently stored in .pst files

Protection and Compliance

Retention Policies and Legal Hold

• Custom policies automatically delete or archive content • Integrates with personal archive • Legal hold policy captures user edits and deletions

Protection and Compliance

Multi-Mailbox Search

• Web-based search capabilities can be delegated to specialists

• Empowers legal and compliance staff to conduct e-discovery

• Search works across on-premises and online mailboxes

Protection and Compliance

Transport Rules

• Structured like inbox rules • Apply to all messages sent inside and outside the organization • Configured with simple Web-based GUI

Conditions

Actions

Exceptions

Protection and Compliance

Integration with IRM Services

• Exchange Online can be integrated with on-premises AD RMS • This activates advanced Exchange 2010 IRM features, including: • IRM in OWA, IRM search, and protected voice mail • Transport Protection Rules and Outlook Protection Rules

Protection and Compliance

Exchange Hosted Archiving

25 GB Mailbox

(part of this quota can be used for personal archive)

Plan 1

25 GB Mailbox

Unlimited Archive

Plan 2

Protection and Compliance

Forefront Online Protection for Exchange (FOPE)

• High-accuracy spam filtering • Multiple virus-scanning engines • Included with Exchange Online subscription • Admin center provides advanced policy rules and reporting

Exchange Online Protection & Compliance Demo

• Tour of Forefront Online Protection for Exchange (FOPE) https://portal.microsoftonline.com

Mailbox Migration & Co-existence Exchange Online

Mailbox Migration & Co-existence

Four Choices

1. Simple IMAP migration

2. Cutover Exchange migration

3. Staged Exchange migration with Simple Co-existence

4. Exchange Rich Co-existence

Mailbox Migration & Co-existence

Simple vs. Rich Coexistence

Feature Simple Rich*

Mail routing between on-premises and cloud (recipients on either side)

Mail routing with shared namespace (if desired) - @company.com on both sides

Unified GAL

Free/Busy and calendar sharing cross-premises

Out of Office understands that cross-premises is “Internal” to the organization

Mailtips, messaging tracking, and mailbox search work cross-premises

OWA Redirection cross-premise (single OWA URL for both on-premises and cloud)

Preserve Auth header (ensure internal email is not marked as spam, resolve against GAL, etc.)

EMC GUI tool (on-premises ) used to manage cross-prem mailbox migrations

Mailbox moves support both onboarding and offboarding

No outlook reconfiguration or OST resync required after mailbox migration

Centralised mailflow control, ensures that all email routes inbound/outbound via On Premises

* Rich Coexistence feature-set requires Exchange Server 2010 SP1 Hub, CAS & Mbx on-prem and requires supplemental configuration steps (both on-premises and in the cloud)

Mailbox Migration & Co-existence

Rich Coexistence Server Roles

2 Required Server Roles:

• Office 365 Directory Sync

• Exchange Server 2010 SP1 CAS/Hub*

1 Optional Server Role:

• Active Directory Federation Services (ADFS)

Summary Exchange Online

Exchange Online Summary

Exchange Online Benefits

1 User Experience • Increased mailbox size (25GB) • Simple, familiar tools • Rich functionality retained (in Outlook) • Value of 2010 features without the headache

2 Exchange Online Administration • Simple to use • Most important administration features

available • Your administrators have control

3 Protection and Compliance • Exchange Hosted Archiving • Forefront Online Protection

for Exchange (FOPE) • Information Rights

Management (IRM)

• Consolidate your IT service contracts • Meet your legal requirements • Prevent information leaks

4 Mailbox Migration & Co-Existence • Simple Co-existence • Rich Co-existence

• Seamless transition • Migrate to the cloud at your own pace • Keep your existing systems/integration