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Access Audit Reportof

RAJASTHAN RAJYA PRADUSHAN NIYANTRAN

MANDAL,

JALANA, JAIPUR

under

Accessible India CampaignMinistry of Social Justice & Empowerment, Govt. of India

By:

'Svayam'- Global Centre for Inclusive

Environment

Jindal Centre, 12, Bhikaiji Cama Place

New Delhi-110066

[email protected]

www.svayam.com

Preface

The UN Convention on the Rights of Persons with Disabilities that came into

force on 3rd May 2008 after its ratification by 20th nation (India being one of

the first few signatories), National Policy on Disability- 2006 and The Persons

with Disabilities (Equal Opportunities, Protection of Rights & Full

Participation) Act 1995 all mandate an enabling and barrier free environment

for persons with disabilities.

Department of Empowerment of Persons with Disabilities, Ministry of Social

Justice & Empowerment has launched ‘Accessible India Campaign’ (Sugamya

Bharat Abhiyan ), as a nation wide flagship campaign for achieving universal

accessibility for persons with disabilities.

In line with the above Action Plan, Dept. of Empowerment of PwD, has

engaged ‘Svayam’ as an Expert Agency to conduct Access Audits of 340 major

Government Buildings in identified 8 Cities across nation and suggest cost

effective solutions to make them accessible to persons with disabilities.

This Access Audit Report documents the observations of the auditors on the

existing level of accessibility at the site and suggests cost effective solutions

to make it more accessible, and welcoming to all, irrespective of their age or

abilities. The suggestions/recommendations have been indicated by a tick

mark.

May 2016

New Delhi Team Svayam

2

Building Summary

RAJASTHAN RAJYA PRADUSHAN NIYANTRAN MANDAL,

JALANA, JAIPUR

Building Type: Government

Building

Building Use: Environment Safety

Date of Audit: 19th May, 2016

Audit Team Members: Ar. Chandan Malik, Er. Govind Kumar,

Amit Pahwa, Ashish

Methodology:

Audit conducted on the basis of:

• Checklist issued by the Ministry of Social Justice and

Empowerment.

• Measurement done on the site, based on the existing

situation of the building.

• Pictures and videos made on the site as per the existing

situation of the building.

• Notes prepared on the basis of the problems faced by the

user group on site.

• “Handbook on Barrier Free and Accessibility”3

Building Summary

Building Overview:

PHYSICAL ACCESSIBILITY PRIORITY FOR

CREATING

ACCESS

SYMBOLS

1. PARKING MODERATE

2. ALIGHTING LOW

3. ACCESSIBLE ROUTE MODERATE

4. ACCESSIBLE ENTRANCE LOW

5. RECEPTION & LOBBY MODERATE

6. STAIRS MODERATE

7. RAMP LOW

8. HANDRAIL HIGHEST

9. LIFT HIGHEST

10. CORRIDORS LOW

11. DOORS & DOORWAYS LOW

12. ACCESSIBLE TOILET HIGHEST

13. CAFETERIA HIGHEST

14. DRINKING WATER

FACILITY

HIGHEST

15. SIGNAGE HIGHEST

16. EMERGENCY EVACUATION MODERATE

Building Summary

Building Overview:

Evaluation criteria is based on evaluating each element as per

the rating recommendation in “Standards II”

Evaluati

on Rank

Evaluation Criteria Symbols Priority for

creating

access

1. Hazardous, Inaccessible and

Unsatisfactory

Highest

2. Inaccessible and

unsatisfactory

High

3. Unsatisfactory but

acceptable

Moderate

4. Accessible and

Acceptable - Access Code

Compliant

Low

5. Accepted as a Best

Practice in Accessibility

Lowest

5

Contents

S.

No.

Subject

1. Preface

2. Approach and Main Gate

3. Parking

4. Entrance to the Building

5. Reception

6. Staircase

7. Lifts

8. Corridor

9. Toilets & Drinking Water Facility

10. Emergency/ Disaster Preparedness

11. Information & Communication

12. Evaluation of the services

13. Standards

14. Disclaimer

6

EXTERNAL ENVIRONMENT

Approach and main road

Observations:

• The building is on jalana dungri, industrial area.

• The building is easily approachable via one entry/exitgate.

• Each entry is 4750mm wide. And is accessible towheelchair users.

• The existing signage is in Hindi.

• There is no tactile orientation for visually impairedvisitors.

• Guard room available at the entrance of windowheight 1000 mm at a step of riser 200mm.

• Driveway of 4750mm.

7Main access road



Observations:

8

Entrance

Guard room

Guard room



Suggestions:

� Entrance leading to the main building gates. (Ref.

Standards I for specifications)

� Guard room window should be at lower level.

� Tactile orientation for visually impaired visitors can be

installed also can be handed over a braille map of the site.

� Handy Braille Paper Map can be provided to the blinds.

� Board with brails should be used for ease access to the

blinds.

9Tactile to be installed at the entrance



Suggestions:

10Step at the entry and window level to be lowered

Braille signage at the entry


Parking

Observations:

• Shaded Parking is provided at the right side of the entrance gate for the staff and near the building for the high authorities.

• No visitors parking inside the campus.

• There are no signage of accessible parking.

• No dedicated passage for wheel chair users from the main entry to the blocks.

• Though 2 wheelers and 4 wheelers were parked separately but there was no signage.

11Covered Staff Parking


Parking

Observations:

12Covered official Parking

Covered Official Parking

2 wheeler Parking


Parking

Suggestions:

� Consider creating earmarked parking spaces (both for cars and two wheelers) for persons with disabilities with proper signage and aisle space.

� The signage of accessible parking should be displayed at the entry point itself and also at the site of earmarked spaces at a height of 2100 mm so as not to get obstructed by the parked vehicle.

� Ensure levelling and periodic maintenance of parking lot.

� For parking specifications, (refer Standards III).

� Accessible parking can be provided near the building premises.

13Accessible parking and bay to be provided

INTERNAL ENVIRONMENT

Entrance

Observations:

• The building has an accessible entrance of 1600mm width having a door handle of 950mm and with a level difference of 30mm.

• Building has 5 entry/exit out of which 4 are working and one is closed for emergency.

• Two entry are ramped with height 100mm and length 1550mm giving a gradient of 15.5.

• There are no tactile paving for the benefit of visually impaired visitors.

14Ramped entry


Entrance

Observations:

15

Waiting Area

Main entry


Entrance

Suggestions:

� Consider installing proper signage “AccessibleRoute” to indicate the accessible ramp. For detailson signage, (refer Standards II).

� Tactile warning blocks should be placed 400 mmbefore the beginning and end of each ramp/staircase to indicate the level change to visuallyimpaired persons.

� Proper signage's to be installed guiding the properroute for entrance.

16Tactile to be installed at the Main entry


Reception

Observations:

• Reception desk is provided at the left of the main entry of table height 1000mm and clear knee space of 100mm.

• Waiting area is also provided with the reception table.

17Waiting area

Reception area


Reception

Suggestions:

� The reception counter should have a clear kneespace of 350mm (refer Standards VIII).

� Ensure display of proper signage with Braille toassist people with vision impairments. For signagespecifications, (refer to Standards II).

18

Proper knee space to be installed below the reception counter


Staircase

Observations:

• There are 19th steps of 1200mm with 170 mm riserand 300 tread.

• The Staircase tread does have marking of tactilestrips to differentiate the treads for visually impairedbut are marked with cuts on the same stone.

• Handrail exists only on one side of height 900mm.

• Landing of is not provided with handrail.

• There are no tactile warning blocks to guide thevisitors with visual impairments.

• No Signage indicating staircase is inadequate .

• The floor surface is non-slippery & the under-stairarea has been cordoned off to avoid accidents,which is a good practice.

19


Staircase

Observations:

20Staircase


Staircase

Suggestions:

� It is advisable to have handrails on both sides and at two levels i.e. 700mm and 900mm so as to cater to children or persons of short stature as well as adults. (Ref Standards V on handrails).

� The handrails of 35-45 mm diameter is preferred and should have minimum clearance of 40-50 mm from the wall.

� Handrails should extend horizontally between 300mm and 450 mm before and after the stairs/ramp run, except in places where extensions could obstruct the pedestrian flow.

� Consider colour contrast strips of 50 mm bordering the edge of the tread as shown in the drawing. Refer Standards VI.

� Tactile warning blocks of 300 mm size should be placed at the beginning and at the end of the stairs which should continue on landings so as to caution the guests with visual impairment about the presence of stairs.( Refer Standards VI).

21


Staircase

Suggestions:

22

Handrails, warning blocks. And tactile strips to be installed


Lifts

Observations:

• There was no lift present inside the building to access on first floor

23

Suggestions:

� Lift can be installed in the area just in front of the staircase as on first floor the area is not being used for anything.

Lifts to be installed in area marked


Corridor

Observations:

• The main corridors was 2800mm wide and connecting corridor of 1800mm wide enough to facilitate wheelchair movement.

• There were no protruding objects or barriers in the corridor, which is a good practice.

• The floor surface is slip resistant and non-reflective.

• There was a colour contrast between the floor, wall, doors and the ceiling

242800mm wide corridor 1800mm wide corridor


Corridor

Suggestions:

� All Corridors should be provided with seating facility for visitors.

� Consider installing sufficient and uniformly distributed lighting in the corridors.

� It is suggested that walking area in the corridor should be kept free of any encroachments by ensuring proper storage of the unused material.

� Tactile and handrails were missing in the corridors.

25Guiderail and tactile to be install in the corridors

Guiderail and tactile to be install in the corridors


Toilet

Observations:

• No Separate washroom for wheelchair users.

• Washrooms available inside the campus had a signage in Hindi outside it above the door level.

• Washbasin height of 800mm with mirror and hand soap case.

• Walls and floor has almost similar colour making it difficult for visually impaired people.

• No braille signage to guide the blind users.

• In general toilets, urinals are at a step up of height 650mm therefor making it inconvenient for blind people.

• No tactile marking near WC.

• Water coolers are not accessible to challenged users. Also were not in the working condition.

26


Toilet

Observations:

27

Watercooler

Entry to the washroom WC

Urinals


Toilet

Suggestions:

� Tactile to be used guiding towards WC and urinals.

� Urinals to be placed accessible to the blinds and visually challenged people

� Walls and floor should be of different colours for the ease access of the visually challenged people.

� braille signage to guide the blind users.

� Water coolers should accessible to challenged users. Therefore it should be placed at lower levels.

28


Toilet

Suggestions:

29

Warning block to be installed near water cooler Warning block to be installed near urinal

Warning block to be installed near WCWarning block to be installed at the entrance


Emergency

Observations:

• Fire extinguishers was available as the only measure of fire safety.

• Fire exit was minimally 1800mm.

30

Suggestions:

�Always include elderly and disabled persons while planning for emergency.

� Emergency exits should be clearly marked with proper signage . These exits should be clear of all obstructions.

� Consider emergency alarm both audio (hooter type) and visual (flashing bulb) on each floor/level at strategic locations.

�Conduct periodic training of staff in disability equality and handling in emergency.

� Consider placing signage indicated location of emergency exits.

INFORMATION & COMMUNICATION

No. Question Answer

1.a The website proving information about the building/service

complies with web accessibility standards.

NO

1.b There is information detailing the accessible facilities in the

building with photographs

NO

2. All publications/brochures are available is also available in

alternate accessible formats such as:

- Braille

- Large Print

- Audio

- Pictorial (wherever possible)

- Easy-to-read

- Plain language

- Available in Hindi& English

- Accessible Electronic formats that can be shared over email or

mobile platforms.

NO

3. Printed service related documents such as forms, menu cards,

etc. are in accessible formats

NO

4. Forms can be filled electronically through an accessible

software

NO

5. Additional support is available to fill written forms if required. NO

6. Staff members are trained in Indian Sign Language

interpretation. If not, then Sign language interpreters are

available on call.

NO

7. Assistive technology such as Loop hearing systems, Audio

orientation tools, interpretative video’s or audio tours in with

captioning or sign language, wheelchairs etc. are available

NO

8. There is adequate lighting and no glare for deaf persons and

persons with low vision

NO

9. Adequate support is available for persons from different

cultures, learning disabilities, those not formally educated, in

all the above provisions

NO

31

EVALUATION OF THE SERVICE

No. Question Answer

1. Disability sensitization sessions are part of the staff induction

programme.

NO

2. Staff are trained to assist persons with disabilities, including

persons with learning disabilities.

NO

3. Staff are trained in basic Indian sign language NO

4. Staff are aware of the accessible facilities that are available and

know how to operate them

NO

5. All accessibility equipment is checked regularly and maintained

well.

NO

6. There is a procedure for a client with disabilities to lodge a

complaint or make suggestions

NO

7. Guide dogs are allowed in the premises NO

8. Trained live assistance is available in premises for all disability

constituencies where it may be required

NO

9. There is a plan to improve accessibility over a set

timeframe

NO

10.a There is an equal opportunities policy within the organisation to

promote the employment of staff with disabilities

NO

10.b Policy also includes commitment to reasonable adjustment of

work place environment to accommodate new staff and

clients with disabilities

NO

11. Organisation has a disability focal person in charge who manages

the concerns of employees and clients with disabilities

NO

32

Standards

33

Standards

Standards No. Contents

Standards I Design Guidelines for Tactile Paving

Standards II Specifications : Signage

Standards III Accessible Parking

Standards IV Ramp Designs and Specifications

Standards V Handrails for ramps and stairs

Standards VI Reception Counters

Standards VII Staircase Specifications

Standards VIII Accessible Lifts

Standards IX Accessible Toilet Specifications

Standards X Emergency/Disaster Preparedness

34

Standards I

Design Guidelines for Tactile Paving to assist

Persons with Visual Impairment

• Tactile indicators for visually impaired visitors should be provided.

• Tactile guiding and warning blocks should be placed in the centre/side

of the pedestrian and approach pathway per guidelines in next slide.

• Warning of any level change and obstruction on the pathway should be

indicated by warning blocks such as, on the approach to a ramp.

Guiding Blocks Warning Blocks

Clear visual and tactile clues are

required to facilitate visit of vision-

impaired or people with low vision

Specifications: Placement of Tactile Paving

Tactile paving on pathways, turns

and intersections

Tactile paving on stairs and

crosswalks

36

Standards II

Specifications: SignageGeneral• Signage includes direction signs, signs of locality, street names and

numbering, information signs, etc. The main purpose of signage is to provideclear designation of places, warning and routing information. Symbols shouldbe displayed at various facilities for people with disabilities such as lifts,entrances, telephone booths, toilets, car parks and the like. The symbol ofaccess should be permanently and conspicuously displayed to indicate thelocation of various facilities in the building.

• All types of signs should be visible, clear, simple, easy to read andunderstand, and properly lit at night.

• In general, signs should not be placed behind glass because of possiblereflection.

• Signage placed on the pedestrian path of travel are considered obstructions;thus, they should be detectable and be clear of the path of travel.

• Universal signage helps to overcome language barriers.

The art of designing signs and signage is rapidly evolving. It is worthconsidering the following issues :

– Make clear distinctions between signs that offer directions and those that indicate arrival.

– The design of signs should allow for contrasting colours, serif-free text, simple and consistent use of symbols and the provision of tactile information, including Braille.

– Signs need to be well lit.

– Signs need to be carefully located so as to help visitors throughout their journey by providing information at junctions or in long passageways.

– The use of voice activated signs may need to be considered.

– The height of the sign should be lower rather than higher as there is no perfect height for all visitors and be tactile/braille enabled.

– Wall hung signs should not hang below 2000 mm else it may obstruct the passage of walkers and may use pictograms and text. (tactile & braille will not be of any use in wall hung signage)

37

- Symbols should be used wherever

possible. They are useful for visually

impaired people and people with learning

difficulties.

-A good pictorial symbol depends on

simplicity, legibility and good recognition /

familiar factor.

International symbol of accessibility

Accessible spaces and facilities should be identified by the international symbol of accessibility.

Contrasting colours

Should be used to differentiate the figure from the background. The commonly employed colours are white for the figure and blue for the background.

The wheelchair figure should always be seen from drawn facing right.

Accessible entrances should be clearly identified using the international symbol of accessibility including alternate locations of accessible entrances

Room Signs

Signs should be installed on the wall

adjacent to the latch side of the door at a

height of 1500 mm from the finished floor

to the centre line of the sign. Where there

is no wall space to the latch side of the

door, signs shall be placed on the nearest

adjacent wall.

The room nameplate in Braille should be

incorporated into the signage at an

approximate height of 1300 mm from the

floor level.

This image cannot currently be displayed.

Directional signage with colour contrast

38

Signage fonts should :

– Be clear with Sans serif typeface

– Be in lower and upper case

– Be left justified

– Embossed with Braille and Braille locators

– Non glare

Character height

Characters and numbers on signs should be sized according to the viewing

distance from which they are to be read . The smallest letter type should never

be less than 15 mm.

Finish & Contrast

The characters and background shall be matte or other non-glare finish.

Characters and symbols should contrast with their background. The color

combinations red/green and yellow/blue should not be used in order to avoid

confusing color-blind persons.

Some Specifications for Signage � By paying attention to the background and panel contrast the sign will be more easily visible.� Contrasting the text & symbols with the panel allows the sign to be more easily read.� Tactile text & symbols along with Braille enable the sign to be read by a blind person.� Signs which show the correct use of colour contrast, words, pictogram and arrow directions caters to diverse users.

Fig. Character heightFig. Colour Combination for Signage

39

Size of signs

Size of letters in signs

Viewing Distance Size of signs

Up to 7 meters 60 mm x 60 mm

7 meters – 8 meters 100mm x 100 mm

Exceeding 8 meters 200 mm x 200 mm to 450

mm x 450 mm

Viewing Distance Height of letters

2 - 3 meters 15 mm

6 meters 20 mm

8 meters 25 mm

12 meters 40 mm

15 meters 50 mm

25 meters 80 mm

35 meters 100 mm

40 meters 130 mm

50 meters 150 mm

40

Signage-Some examples

with tactile/Braille

Pictorial signage with tactile and Braille information

41

Room /Door Signage

Signage, nameplates and

numbers of the rooms to

be in Braille & raised

alphabets at the eye

level, on the wall, bold

& color contrasted with

their background.

Suggested Door hardware

42

Standards IIISpecifications: Accessible Parking

• Accessible parking bays should be located on the shortest possible route as closest to the accessible entrance as possible preferably within 30m of the nearest accessible entrance.

• The accessible parking bay for a single car parking should :

• Have minimum dimensions 4800 mm x 3600 mm for a single car parking.

• Have a firm, level surface without aeration slabs.

• The parking to be provided closest to the entrance.

• There should be a 900mm wide clear path leading to the entrance of the premises from the parking.

• The parking needs to be well signed.

• The parking managers need to make sure that it is used by appropriate people.

• Should be referred to as ‘Accessible Parking’ and not ‘Handicap Parking’.

• The alighting point and boarding point wherever possible should be sheltered.

• A passenger alighting and boarding point should provide an access aisle of at least 1200 mm wide X 6000 mm long adjacent and parallel to the vehicle pull-up space in case of single parking and 2400 mm wide and 6000 mm long for two cars with common aisle.

• Accessible parking areas should be marked by the international symbol of accessibility as a signpost at 2100 mm so that it doesn‘t get obscured by standing vehicles. Also, the symbol should also be panted on the ground surface of the parking space.

• Ensure that the signpost doesn’t block the access aisle or parking or pedestrian movement.

• Consider a bollard on the aisle so as to discourage parking. However, the bollard should leave at least 900 mm wide space so as to allow free movement of wheelchairs.

• Parking spaces should be located such that persons with disabilities are not compelled to wheel or walk behind the parked cars other than their own.

• The accessible route should not require persons on wheelchair to pass behind vehicles that are reversing.

• Wheel stoppers should be provided to avoid vehicles occupying space on the access aisle/pedestrian sidewalk.

• The Symbol of Access should also be displayed at approaches and entrances to car parks to indicate the provision of accessible parking lot for people with disabilities within the vicinity.

• Directional signs should be displayed at points where there is a change of direction to direct people with disabilities to the accessible parking lot.

Sample parking with painted

sign and bollard discouraging

unwanted parking on the

aisle and walkway connected

with the aisle.

Symbol of Access

Direction

al signs

Single and double Car

parking 43

Ramps & Handrails Specifications

Fig. Design Specification of U-

shaped Ramp

Fig. Design Specification

of L-shaped Ramp

Fig. Example of an

alternate ramp with stairs;

Please note that handrails

benefit both ramp and

stair users and many

prefer one over the other.

Standards IV

44

Ramp SpecificationsGradient• The ramp of a gradient of 1:15 is preferred and a gradient of 1:12

is the absolute maximum. A ramp gradient of 1:12 is often difficult to negotiate independently for many wheelchair users and may result in the wheelchair flipping backwards while ascending.

Width• The minimum requirement for the clear unobstructed width of a

ramp (i.e between handrails) is 1200mm and preferred width for two way movement is minimum 1800 mm.

Landings• Landings should be provided along the length of the ramp at

intervals of every 5 mts for a gradient of 1:12 and every 10 mtsfor a gradient of 1:15 or 1:20.

• Landings along the ramp should be at least the width of the ramp, not less than 1500mm long and clear of any door swing or other obstruction.

• There should always be a landing at the top and bottom of a ramp.

• Ramps should not connect straight to doors as wheelchair users need a leveled platform at the end of the ramp to maneuver and negotiate opening the door.

Ramp Surface• The ramp surface and landings should be smooth, level, even and

slip resistant especially when wet.• Outdoor ramps and their surfaces should be designed to prevent

water from accumulating on the walking surfaces. • The surface finish should be hard and suitable for the volume of

traffic that the ramp is likely to experience.Tactile Ground Surface Indicators• Tactile warning blocks should be placed 400 mm before the

beginning and end of each ramp to indicate the level change to visually impaired persons.

General• Where the horizontal run of the approach ramp exceeds 9000

mm in length, an alternative stepped approach in addition to the ramp approach, should be provided for people with ambulatory disabilities.

45

Handrails for ramps and stairs

Fig. Landings and placement of tactile warning strips on a ramp

Fig. Note handrails at two heights for children and adults and extended rail

before and after the ramp run to assist slow walkers/ elders and persons with

disabilities.

46

Standard Specifications for Handrails

� Handrails should continue uninterrupted (except for doorways) on

both sides and around the landing. Both side railings helps people

with left and right side preferences and also for to and fro movement

on the incline.

� Handrails should extend horizontally for a distance between 300mm

and 450 mm at the top and bottom of stairs and ramps, except in

places where extensions could obstruct the pedestrian flow.

� For stairs or ramps more than 3000mm wide, a continuous

intermediate handrail should be considered.

Handrails should :-

• Be slip-resistant with round ends.

• Have a circular section of 30-45 mm in diameter.

• Be free of any sharp or abrasive elements.

• Have continuous gripping surfaces, without obstructions or

interruptions that can break a hand hold.

• Be provided on both the sides.

• Be continuous, even at the landings.

• Extend at least 300-450 mm beyond the beginning and end of the

stairs/ramp run. The ends of the handrails should return back to the

railing or be grouted in the wall or in the floor to prevent any injury to

the users.

• Have a minimum clear space of 40 mm from the wall.

• Be installed at two heights, one at 700mm and the other at 900mm.

• Be finished so as to contrast in colour and luminance with the

background against which it will be viewed.

• Be made with a material that will not get hot in the direct sunlight,

especially in external installations.

• Be provided with Braille/tactile markings at the beginning and end to

give information to visually impaired people.

47

Standards V

Accessible Lift Specifications

Lift

• Where lifts are provided in a building, at least one lift should be made accessible from

the entrance level for vertical circulation.

• The lift should serve all levels intended for access by people with disabilities.

• Lifts designated for use by people with disabilities should be marked with proper

signage and directional signs be provided from all other entrances of the building to the

accessible lift.

Lift Size

• The minimum size of the lift should be 1200 mm wide by 1400mm deep.

Door

• The lift door should have a clear opening of not less than 900 mm.

• There should be no gap in level between the lift door and the floor surface at each

level. If such a gap is unavoidable, then it should not be more than 12 mm.

Call Button

• Call button located outside the lift should have a clear floor space of at least 900 mm x

1200 mm with no obstruction placed to prevent a wheelchair user from reaching the

call button; and

• Be installed at a height between 900 mm and 1200 mm.

Control Panel

• Have a dear floor space of at least 900 mm x 1200 mm with no obstruction placed to

prevent a wheelchair user from reaching it;

• Be placed at a height of between 900 mm and 1200 mm from the floor level and have

buttons with Braille/raised letters and in sharp contrast from the background to aid

people with visual impairments.

• Review mirror and kick plates to be fitted.

Grab Bars

• Be placed at a height of 900mm from the floor level and be fixed on both sides and at

the rear of the lift.

Audio and Visual Indicators

• The lift should have a voice announcement system along with a visual display to

indicate the floor level.

48

Standards VI

Stairs

The following features need to be kept in mind in facilities where stairs are

being built or exist.

• Risers should not be more than 150mm and treads should not be less

than 300mm deep.

• Open risers are a hazard for persons with reduced mobility and hence

should be avoided.

• Continuous handrails on both sides of the staircase should be provided

including the landings.

• Space under the staircase should be cordoned off by putting guardrails or

by closing the space with a wall to prevent the visually impaired guest

from walking into it.

• Illumination of minimum 150 lux should be maintained on the stair

surface.

• Nosing on the stairs should contrast in colour and tone with the tread.

• Handrails should be provided on both sides, preferably at two levels. At

700 mm and at 900-1000 mm.

• Tactile warning blocks should be installed 400mm from the beginning

and at the end of the stairs as an indication of level change to visually

impaired persons.

49

Standards VII

Accessible Toilets Specifications & Designs

50

Features of Unisex Accessible Toilets

The unisex accessible toilet should be located as close as possible to the

entrance of the building and shall comply with the following guidelines:

1. Have clear internal dimensions of not less than 2000 mm x 2200 mm.

2. Be equipped with a door:

– that opens outwards or sliding type or be foldable.

– Single leaf door 1000 mm wide.

– That has horizontal pull bar at least 600 mm long on the inside and 140

mm long on the outside at least 700 mm high.

– Have an emergency release mechanism so that they are capable of

being opened from outside in case of an emergency.

– Be capable of being locked from the inside by a device that is operable

by one hand, activated by a force not more than 20 N and which does

not require:

• fine finger control,

• tight grasping, and

• pinching or twisting of the wrist.

3. Have a slip resistant flooring.

4. Have a 400 mm high kick plate.

5. Have the toilet roll dispenser mounted below the grab bars and at not more

than 300 mm from the front edge of the seat and at a height between 50

mm and 250 mm from the top of the water closet seat.

6. Be equipped with a cloth hook mounted on a side wall between 1000 - 1300

mm from the floor and projecting not more than 40 mm from the wall.

7. Soap dispenser-single hand operation 900 mm high.

8. Provide space for sanitary bin clear of door and WC.

51

….Features of Unisex Accessible Toilets

9. Wash Basin should comply with the

following features:

– Single lever mixer tap or sensor taps.

Recommended maximum

temperature is 41 degrees.

– Be of a standard size with dimensions

of approximately 520 mm x 410 mm;

– Be mounted such that the minimum

distance between the centerline of

the fixture and the side wall is 460

mm;

– Be mounted such that the top edge is

between 800-900 mm and 840 mm

from the floor;

– Have a knee space of at least 750 mm

wide by 200 mm deep by 650- 680

mm high with an additional toe space

of at least 750 mm wide by 230 mm

deep by 230 mm high;

– Have a minimum clear floor space of

750 mm wide by 1200 mm deep, of

which a maximum of 480 mm in

depth may be under the wash basin;

– Have the hot water and drain pipes

within the knee space or toe space

properly insulated; and

– Have automatic or lever type faucets

– Mirror’s bottom edge to be 1000 mm

from the floor and maybe inclined at

an angle.

52

….Features of Unisex Accessible Toilets

10. Water Closet should comply with the following

features:

– WC seat height should be 480-500 mm to the top of the seat for ease of

transfer.

– Preferably be of wall hung or corbel type as it provides additional space

at toe level.

– Have a clear space of not less than 900 mm next to the WC.

– Be located between 460mm to 480 mm from the centerline of the WC

to the adjacent wall and have a clear dimension of 800 mm from the

edge of the WC to the rear of the wall to facilitate side transfer.

– Have a back support where there is no seat lid or tank. A back support reduces the chance of imbalance or injury caused by leaning against exposed valves or pipes.

– Grab bars at the rear and adjacent wall.

– Pull down grab bars to be provided on the transfer side at a distance of 320 mm from the centre line of the WC.

– Have flush control which is hand operated and located on transfer side of the water closet and not more than 1200 mm from the floor.

11. Hinged support drop down rail should be between 700-800 mm height.

12. Fire alarm system to include visual and audible alarm in the toilet that can be seen and heard from all the cubicles.

13. Light switches with large push pads should be preferably used.

14. Emergency assistance call signal is so located outside the toilet compartment so that it can be easily seen and heard by those able to give assistance

Fig. Low height wash basin &

Low height urinals cater to

children as well as people of

short stature. Additionally if

grab bars are also provided this

becomes very user friendly to

those needing support while

walking.

Fig. Accessible Toilet with grab

bars

Standards VIII

Accessible Drinking Water Fountains

Recommendations

• The water fountain should not have any level differences. If at all there are level differences then these should be beveled so as to provide access to wheelchair users too.

• The water outlet should have:

– lever type or automatic faucets

– Have a clear floor space of at least 750mm x 1200mm

– Have a clear knee space between the bottom of the apron and floor or ground of at least 750mm wide, 200mm deep and 750mm high; and

–Have a toe space not less than 750mm wide, 230mm high as shown in the figure.–Have a water glass provision

•Freestanding or built -in-drinking water coolers or taps not having a knee space should have a clear floor space of at least 1200mm wide x 750mm in front of the unit.

•All wall-mounted drinking water provision in an Alcove is preferred, because it does not create a hazard for persons with visual impairments.

•Drinking water cooler/taps that extend into corridors and have an open space underneath the fountain 750mm in height should be protected by a wall guard. The provision of two drinking facilities at different heights is very convenient for standing adults, people in wheelchairs and children. The 100mm high water flow is to allow for the insertion of a cup or glass.

54

Some examples of Accessible Drinking Water Fountains

55

Standards – VIII Reception CountersFollowing features should be included in the

reception area :

• Provide clear floor space of at least 900 mm x 1200 mm in front of the counters;

• Consider at least one counter on all public dealing desks be receded to 750-800

mm from floor level. The counter/desk should be minimum 750mm high, have

480mm deep clear knee space and be 900 mm wide to provide accessibility to a

guest with reduced mobility.

• There should be uniform light on the reception desk of 300 lux and lighting should

be so positioned so as to illuminate the receptionist and the desk top without

creating any glare to facilitate easy lip reading by Guest with Hearing disability.

• The counters should have pictographic maps indicating all the services offered at

the counter

• The receptionists should be trained in basic sign language to assist guest with

hearing disability.

Some examples of accessible

reception counters56

Disclaimer

• Although we have offered the best advice available to us atthe time of compiling this audit report, please be advised thatdue to the ongoing development of legislation in this area, allcompanies and organizations should seek continuing advice toensure that their services and facilities remain compliant withtheir statutory obligations.

• It is important that professionals with accessibility experiencebe involved in all stages of the design, construction,renovation and refurbishment process. Svayam can not acceptany responsibility for loss occasioned by reason of non-compliance with the requirements of relevantlegislation/rules, if revised in due course.

• Service Providers are more likely to be able to comply with their duties if they:

– Periodically audit physical and non-physical barriers to access.

– Make appropriate adjustments.

– Provide training to staff which is relevant to these adjustments.

– Draw the adjustments to the attention of disabled people.

– Prepare, and monitor compliance with, an ‘Access Implementation Plan’ taking into account the priority and cost implications highlighted in the audit report, and incorporating considerations to improvise access in planned maintenance and management procedures.

– Let disabled people know how to request assistance.

– Regularly review the effectiveness of adjustments and act on the findings.

Documents

of RAJASTHAN RAJYA PRADUSHAN NIYANTRAN …disabilityaffairs.gov.in/upload/uploadfiles/files/JAIPUR...Access Audit Report of RAJASTHAN RAJYA PRADUSHAN NIYANTRAN MANDAL, JALANA, JAIPUR