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October 31, 2014

October 31, 2014 Employee Engagement: “Feedback” Update & Process Roll-Out

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October 31, 2014

October 31, 2014Employee Engagement: FeedbackUpdate & Process Roll-Out#

Division of StudentsPARTNERS IN STUDENT SUCCESS#3Engagement & DevelopmentEmployee Engagement SurveyDriver: FeedbackEmployee Focus GroupsDesire for both formal and informalA Process for more formalized and informal feedbackDivision of StudentsPARTNERS IN STUDENT SUCCESS#- Already doing informal feedback: day-to-day conversations; YU SHINE (ecard recognition program)4What to ExpectAnnual Cycle:JULY 1 to JUNE 30Attend drop-in information session in November1. Set Team Objectives with Manager2. Have frequent team check-ins3. Review Team Objectives at year endNovemberDecember to JuneJuneDivision of StudentsPARTNERS IN STUDENT SUCCESS#Why?Have clear expectationsHave two-way dialogue and feedbackKnow what the work is, why youre doing it and how it relates to unit and Divisional goalsShare ideas Get a sense of collective ownershipStudent SuccessDivision of StudentsPARTNERS IN STUDENT SUCCESS#Team Objective FormTEAM Performance Objectives:Objective/TargetTactics or Indicators of SuccessInterdependencies Success?Why or Why not?YesNoPart1.2.3.4.What do you need to be successful?Notes/Comments:Division of StudentsPARTNERS IN STUDENT SUCCESS#Degree Audit & Special Programs:Accommodated Tests & Exams:Shazia Noor Tara AlonsoMichelle GreveO U R New Staff WelcomeRecruitment & Admissions:Alizon Ozog Jock PhippenPrem Modha Roshan Udit Registrars Office:Edmond Skowronski

Systems:Clara Wong

Client Service - Admissions:Rocco Conti

O U R New Manager IntroductionsDeputy Registrar: Lucy BellissimoDirector, Student Administrative Systems: Clara WongDirector, Recruitment & Admissions: Jock PhippenAsst. Registrar, Accommodated Tests & Exams: Linda WestAsst. Registrar, Records & Doc. Mgmt.: Matthew MurrayManager, Information Services Admissions: Rocco ContiExecutive Assistant to the Registrar: Edmond SkowronskiO U R Staff Milestones

25 years:30 years:Meltem Hassan Pauline Davis Sandra Fyffe Sue PhilipDebbie Goodby 35 years:40 years:Linda West Nadia LaPennaSylvia SpizzirriConnie Marshall Mary PoleselIvana Wolsegger

Office of the University Registrar Organizational Chart

State of the Union

State of the Union ContinuedEnrolment

Retention

Budget Strategies

Key Priorities for 2014/15Customer Service and How We All Play a Role

Improving business processes

Improving technology usage within units

YU AnnouncementProposed York Campus in Markham

Phasing out the sale of plastic water bottles on campus

Fall Campus Day - Volunteers Needed!!!Our annual Fall Campus Day is just around the corner, on Saturday, November 8.

Approximately 3000 students & their families are expected.

Enthusiastic and friendly staff assistance is needed from 8:30am-3pm in Vari Hall Rotunda for a variety of functions: - setting up - greeting - staffing the welcome table - answering admissions questions - clean-up

launch date: Dec. 31, 2014frequency: 3 times annually December May AugustWe need you ! ! !Join the team.O U R NewsOffice of the University Registrar

Halloween Costume ContestHow to cast your vote:ballot boxes will be located on each managers desksubmit your vote for your favorite 3 costumesballot boxes will be closed at 3:00pm to allow for tabulatingwinners will be announced around 4:00pm

How to win:be seenprizes will be awarded to the top 3 costumes as determined by the staff and management based on the number of votes received.

Introducing theDiscover York Tour & Welcome Centre

Monster MashBobby 'Boris' Pickett, track 01970201936.0eng -