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CPNCommunity Pharmacy News – October 2014
Community pharmacy funding 2014/15Reactions and background to the funding settlement
Your EPS Checklist | Seasonal flu reminder | Is it allowed? pull-out factsheet
2 Community Pharmacy News – October 2014
Pharmacy contractors will by now have
heard that PSNC has reached agreement
with the NHS on a community pharmacy
funding settlement worth £2.8bn and a
number of changes to Advanced Services
and to the Community Pharmacy
Contractual Framework (CPCF) for the
2014/15 financial year.
The New Medicine Service (NMS) will be
continued, with funding for it to come from
the overall settlement; and there are some
changes to targeted MURs with the
introduction of a new target group and a
move for contractors to provide 70% of their
MURs to patients within the target groups.
Contractors will also be required to include
pharmacy names in reports of patient safety
incidents; to give patients appropriate advice
about the benefits of the Repeat Dispensing
service; and to take part in a national audit
on the emergency supply of medicines by
pharmacies next year (in place of an area
team specified clinical audit).
The £2.8bn funding will comprise £2bn to be
delivered in fees and allowances, with the
remaining £800m to be delivered through
agreed purchase margins.
The increase to £800m reflects the fact that
to date, pharmacies have been able to retain
purchase margin earned above the agreed
£500m each year, and this provided, almost
every year, substantial additional income.
As part of the settlement PSNC has agreed
to work with the Department of Health (DH)
to reform the systems for managing margin
delivery and to make changes to
reimbursement.
In order to deliver the allowed purchase
margins, Category M prices will be increased
by £10m per month from October. This
equates to an increase in average item value
of around 12 pence (across all items). But
from November there will be a reduction in
the Practice Payment of around 17 pence per
item in order to ensure that the £2bn in fees
and allowances is delivered, accommodating
volume increases and the inclusion of
funding for the New Medicine Service. Using
current predictions of prescription volumes
this is expected to apply until the end of
March 2015. The impact of these
adjustments will be to reduce income
available to the average contractor by £870
in the second half of 2014/15.
PSNC was unanimous in accepting the
settlement as the best possible outcome for
community pharmacy contractors and a
sound basis for continuing to develop the
community pharmacy service.
Some of the details of the changes, including
the dates from which they must be
implemented, are yet to be agreed and
updates and full guidance will be published
as soon as they are available on PSNC’s
website at psnc.org.uk.
Funding Settlement 2014/15Following the funding settlement announcement contractors should be aware
of the key changes and are advised to read the PSNC Briefings on this topic.
funding and statistics contract and it dispensing and supply ser
FurtherInformation forContractors
PSNC Briefings
To help contractors to
understand the settlement and
the changes to Advanced Services
and the Contractual Framework,
we have published a number of
PSNC Briefings which you can
download from
psnc.org.uk/briefings
They cover:
• Changes to Contractual
Requirements 2014/15
(Briefing 015/14)
• Advanced Services (MURs and
the NMS) (Briefing 016/14)
• Purchase Margin and Margin
Reforms (Briefing 017/14)
• The Settlement Negotiations
and the Negotiating Process
(Briefing 018/14)
• The Cost of Service Inquiry
(COSI) (Briefing 019/14)
• Frequently Asked Question
(Briefing 020/14)
Community Pharmacy Funding
The Funding and Statistics
section of the PSNC website has
been re-arranged to be more
user-friendly and is now split into
six areas:
1. Current arrangements
2. Historical arrangements
3. Ongoing funding work of
PSNC
4. Funding distribution
5. A-Z of funding topics
6. Statistics
Reminder: Don’t miss our settlement updatesContractors are advised to check the PSNC website regularly as further information about the agreed changes, including
implementation dates, will be published there as soon as it becomes available. To ensure that you do not miss this please sign
up for PSNC’s email newsletters at psnc.org.uk/emails
psnc.org.uk 3
the healthcare landscape lpcs psnc’s work
Reaction to the Settlement: PSNC Members Comment
Following the announcement of the funding settlement for 2014/15 a
number of PSNC members have made statements. Some of these are
summarised below and they can be read in full at psnc.org.uk.
rvices and commissioning
The inclusion of funding for the New Medicine Service (NMS)
within the overall settlement means we now have two key
medicines optimisation services at the heart of our contractual
framework; and the development of the MUR service shows a
clear commitment from the NHS to it. The
refocus on Repeat Dispensing and the
decision to have a national audit on
emergency supply also show just how
interested the health service is in what we
can do beyond our core dispensing role.
I know that some contractors are still doubtful about the
benefits of moving towards a contractual framework that
rewards the delivery of services as well as dispensing; but I am
convinced this is something we must do – it helps to cement our
role at the heart of the NHS; it means that as health professionals
we have more to offer our patients; and it helps to secure the
future of our businesses, putting our destinies in our own hands,
rather than us relying solely on the prescriptions issued locally
for our success.
Gary Warner, Chair of PSNC’s Service Development Subcommittee, a PSNC NegotiatingTeam member, and an independent community pharmacy contractor
Although this settlement doesn’t mean lots more money;
what it does mean is that the excess margins that we have
been earning in recent years are now recognised by the NHS
and brought on the table; embedded within our core contract.
Protecting that income is good news for contractors now and
it’s good news for our futures because it shows us that the
NHS does value the supply function that we are doing.
We also need to understand just how
difficult a position the NHS is in at the
moment. The health service must find £20
billion in efficiencies and to do that every
healthcare professional has got to
contribute. Given that we are working in
that environment I do think that this settlement treats us fairly
– it protects our income levels in exchange for some
manageable changes and for a commitment to some reforms to
the systems for managing margin. Over the second six months
of the year contractors will earn around £870 less than they did
in the first half; but that is entirely manageable for a pharmacy
business, and it reflects a smoother delivery of funding over the
year than we have seen in some previous years.
Contractors will no doubt say that we haven’t done enough,
and of course our eye is always on what comes next and what
more we can do, but I do think that this settlement is an
important one for us, and I believe it represents a good and a
fair result for both our businesses and the NHS.
Kirit Patel, Vice-Chair of PSNC and Founder and Chief Executive of the Day Lewis Group
This settlement has been a long time coming; but I hope that
it brings some relief for pharmacy contractors. From this
October we will see additional money being put into Category
M – this is unusual and I hope it will be welcome news. But
contractors must also recognise that from November it will be
balanced by a reduction in fees to ensure that we are on
target to deliver the agreed £2billion in fees and allowances.
The agreement by the NHS to allow us
£800m in purchase margins is a win for us.
Although the money is not new for us
because it reflects the benefits of excess
margins that we have had in previous years;
the increase to £800m is a step forwards and shows how much
the health service does value the supply function we provide.
In exchange for this we have agreed to work with the NHS on
some changes and reforms to reimbursement. This will be
complex and time-consuming work but PSNC’s Funding and
Contract Subcommittee includes representatives from
pharmacy businesses of all types and contractors can be
assured that our priorities will be to ensure stability and
fairness in reimbursement. We hope the work to stabilise the
delivery of margin will help to reduce some of the cash flow
problems we have seen in recent years.
Peter Cattee, Chair of PSNC’s Funding and Contract Subcommittee, a PSNC NegotiatingTeam member, and CEO of PCT Healthcare
4 Community Pharmacy News – October 2014
As part of PSNC’s ongoing work to
promote pharmacy and to engage with
politicians and policy makers, we
organised fringe events at both the Labour
and Conservative party conferences this
year in partnership with the British
Association of Pharmaceutical Wholesalers
(BAPW) and the Dispensing Doctors’
Association (DDA).
The events were entitled Getting
medicines to patients: could the wheels
come off the wagon? and they
highlighted the difficulties being faced by
pharmacies trying to obtain the medicines
their patients need in a timely manner.
We know that medicines supply continues
to be a significant problem for pharmacies,
and our intention with this work was to
ensure that policy makers are aware of the
impact that the problems are having on
the sector; and to gather support for our
work to find solutions. At the events we
heard from MPs including Sir Kevin Barron,
as well as patient groups and other
interested parties.
Alongside the events we have created an
information website for politicians,
healthcare bodies and members of the
public which explains how the medicines
supply chain operates and encourages
them to report any problems they have
experienced getting hold of prescription
medicines and to register their interest in
our work on this matter.
The website includes:
• A video called Getting Medicines to
Patients explaining how medicines get
to patients;
• A flyer explaining the issues faced by
the UK medicines supply chain;
• An email sign-up form to collect details
of those people who are interested in
this topic so we can build a group of key
allies;
• A reporting form for patients to tell us
about any problems they have had
getting medicines so that we can use
the data anonymously to work to
protect the supply chain.
The key aims for our campaign are as
follows:
Recognition: the medicines supply
chain must be as highly valued as any
other NHS service.
24-hour deliveries: pharmacies and
dispensing doctors must be able to
receive all medicines within 24 hours
of ordering them.
Protection: local authorities,
commissioners and policy makers
must understand the complexity and
importance of this under-appreciated
core of our NHS, and take it into
account as they assess care needs
and plan future services.
Find out more about our work on this topic
at patientsneedtheirmedicines.co.uk
Patients Need Their Medicines CampaignAt the party conferences, PSNC highlighted supply problems to politicians
and patient groups and we have launched a website to collate patient views.
psnc’s work funding and statistics contract and it
�
Conservatives
The party had a clear focus on health with
the Prime Minister announcing that they
would protect the NHS budget and
continue to invest more in the next
parliament. Plans to make it easier for
people to get GP appointments between
8am and 8pm and at weekends were also
announced.
Health Secretary Jeremy Hunt indicated
that the Government could not afford
greater than inflation spending increases
on the NHS, but he said they would have no
greater priority than to “protect, support
and invest in our NHS”. He stressed the
need for a focus on providing personal care.
Labour
Party leader Ed Miliband promised an
annual additional £2.5bn investment in the
NHS – a ‘Time to Care’ fund – if the party is
elected. This would fund an extra 8,000
GPs, 20,000 nurses, 5,000 care workers
and 3,000 midwives and come from taxes
including a ‘mansion tax’ and a tax
avoidance clampdown. Shadow health
secretary Andy Burnham led calls for
better integration of health and social care
and for the coordination of care to meet
all of people’s needs: physical, mental and
social; and the party promised “to repeal
the NHS Bill and stop the creeping
privatisation of the NHS”.
Liberal Democrats
Liberal Democrats leader and Deputy
Prime Minister Nick Clegg promised to
protect the NHS budget in real terms;
raising an extra £1bn for it every year, by
“ending three different tax breaks which
benefit the highest earners”. The party
was also committed to increasing
spending in the future too.
Mental health is a key focus for the party,
and Care Secretary Norman Lamb restated
their commitment to ensuring faster and
more consistent access to help and
treatment. He also called for an NHS
focusing more on prevention than repair;
and stressed the need to focus on
personal care.
Politicians focus on healthHealth and the NHS were high on the agenda at the Party Conferences; with politicians promising
a range of reforms and improvements. Here’s a summary of some of the key pledges made.
psnc.org.uk 5
services and commissioning the healthcare landscape lpcsdispensing and supply
The Essential EPSR2 checklistAs GPs gear up to increase the extent to which they use the Electronic
Prescription Service (EPS), this quick reference guide will help pharmacy
teams to ensure they are getting the most out of the system.
A third (33%) of GPs have gone live with processing electronic prescriptions, and the figures are set to rise rapidly over the coming
months. To obtain the full benefit of the Electronic Prescription Service Release 2 (EPSR2), and minimise disruption to your business,
we’ve developed this quick reference guide to help pharmacies ensure that all the relevant bases are covered when it comes to
processing EPSR2 prescriptions. Whether you’re preparing for EPS because a local GP is going live or, you are already dispensing
electronic prescriptions, the checklist below has been created to help you and your pharmacy team with EPS.
Pharmacyactions
Explanation & guidanceKey informationlinks
Notes andcompletion date
Know when yourlocal GPs aregoing live There is an 8-weekprocess for GPs whowish to start using
Release 2
• GPs must give at least 8 weeks notice before they startusing Release 2 so that pharmacies and others have timeto prepare.
• Your LPC should inform you when local GPs are goinglive, and may delay the go-live date if pharmacies are notready.
• Local deployment: You can use the HSCIC site to learnwhich GPs have ordered an R2-system, and see theexpected dates they will go live; or you can see a mapdisplaying GPs who are (1) live, (2) going live, and (3) notlive yet.
lpc-online.org.uk/
tinyurl.com/epsdeployment
Meet and workwith GPs
• Take up opportunities to take part in business processchange sessions at the GP practice, or contact your GP toarrange a meeting which other local pharmacies may alsoattend.
• Use the engagement checklist to make sure that your GPand pharmacy staff know how they will work together, forexample where:• the pharmacy loses internet/EPS access• a patient needs a combination of paper and electronic
scripts• non-routine clinical information needs to be passed on
to the patient.
You can find theengagement checklistusing the followinglink: psnc.org.uk/epsmeetgp
Ensure allrelevant staff arefully trained onEPSR2 and yourPMR system
• Find out what type of PMR system training is offeredand take part: E.g. one-to-one staff training, webinars,training videos, user manuals, quick reference guidesand/or desk aids and help files on the system.
• Plan the training so all staff will be trained in time forGP go live. The most effective training will be that takenplace shortly before staff start to deal with electronicprescriptions. Training undertaken too early may beforgotten.
• Consider appointing an 'EPS champion' within thepharmacy who staff can go to for support andtroubleshooting.
• Make provision for the training of part-time staff andlocums.
psnc.org.uk/epstraining
tinyurl.com/epstrainingmatrix
6 Community Pharmacy News – October 2014
dispensing and supply services and commissioning the healthcare landscape
Gathernominations
• During meetings with GPs you may wish to agree howyou will handle nominations.
• Patient communications: Consider your approach toexplaining EPS to patients. Will patient leaflets, signs orvideos be available to patients?
• Nomination guidance: Ensure staff gatheringnominations are familiar with the national guidance.
• Re-confirmations needed? Nominations collected onpaper but not adjusted on the EPS system for more than 6weeks may need re-confirmation before these areadjusted onto the national EPS/spine. This is in casepatients had switched their nomination to anotherpharmacy during the interim period.
tinyurl.com/nominationguidance
psnc.org.uk/nomination
Check yourSmartcards are allworking correctly
• Obtain Release 2 Smartcards with the appropriate rolesassigned for each member of staff dealing withprescriptions (dispensing technicians, pharmacists etc.)and test that these work okay.
• Passcodes: Are these known. Can all staff use theirsmartcards or are any locked?
• Local Registration Authority (RA): Do you know theirdetails? Your RA is responsible for providing cards anddealing with card issues. They are commissioned by thelocal Area Team. RA contact information may be availablefrom your AT or on your LPC site.
psnc.org.uk/smartcards
Relevantstationery
• Check you have dispensing tokens. You may need toorder them from your local NHS England Area Team.
psnc.org.uk/tokens
Check your NHSChoices profile
• Pharmacy details: Are yours correct on NHS Choices?Where patients ask the GP about live pharmacies, the GPmust provide a list of local R2-enabled pharmacies, basedon NHS Choices information.
psnc.org.uk/choices
Contingencyplanning
• Know who to contact in the event of a problem. Use the IT troubleshooting guide, and fill in contactinformation.
• Contingency plan in case there is loss ofinternet/power/EPS.
• Signup to receive Spine alerts so you know if there areissues with the national EPS system.
psnc.org.uk/contingency
tinyurl.com/spinealerts
Reporting systemissues andmaking yoursystem work foryou
• Report all system problems and issues, however minor,to your supplier who may resolve some over the phone,and add others to a work plan as a future development.
• Helpdesk reference number: Always obtain one whencontacting your supplier so the issue can be escalated viaother routes if needed.
psnc.org.uk/systems
PrescriptionpaymentErrors onprescriptionendorsement andclaiming couldcost you
• Ensure you will be properly reimbursed. For example,are all relevant staff familiar that:• Exemption status and endorsements need to be applied
correctly to each electronic prescription before claiming. • Expiry takes place for prescriptions which go unclaimed
for six months (180 days after the date of issue) andonce expired, prescriptions cannot be submitted to thePricing Authority (PA). Check that your system willensure that no prescriptions can expire without warning.
psnc.org.uk/epssubmission
psnc.org.uk/epsexemption
psnc.org.uk/epsexpiry
Understand howto submit yourelectronicprescriptions
• FP34C totals will include the total of paperprescriptions/items and electronically submittedprescriptions/items.
• Dispensing tokens are submitted to the PA, but for auditpurposes only. The PA use the electronic exemptionstatus. Only those exempt for a reason other than age arerequired to be sent.
psnc.org.uk/epssubmission
Pat Hanlon, kidney cancer survivor
‘Blood in pee’: Briefing for pharmacy teams H
psnc.org.uk 7
psnc’s work funding and statistics contract and itlpcs
Factsheet courtesey of Public Health England
‘Blood in pee’: Briefing for pharmacy teamsHow you can help support the campaign13 October – 23 November 2014
Public Health England will be running a national campaignto raise awareness of blood in urine as a symptom ofbladder and kidney cancers. We need your continuedsupport to help improve early diagnosis of these diseases.
What is Be Clear on Cancer?Be Clear on Cancer aims to improve early diagnosis of cancer byraising awareness of the signs and symptoms, and encouragingpeople to see their GP without delay.
What is the main message of the campaign?If you notice blood in your pee, even if it’s ‘just theonce’, tell your doctor straight away
What activities will be taking place and when?Advertising will start on 13 October 2014, and will include TV,radio, digital (eg YouTube) and out of home (eg washroomposters). There will also be events in public places (eg shoppingcentres), a schedule for which will be made available on theNAEDI website once finalised. TV advertising will run until 9November, while all other communications will end between 9and 23 November 2014.
Why are you re-running the national ‘blood in pee’campaign?Early results from the first national ‘blood in pee’ campaign,which ran in autumn 2013, are promising. Despite this, we wantto keep the campaign message at the front of people’s mindsand there’s still a great deal of potential to improve bladderand kidney cancer survival in England.
This campaign will be slightly less intense than the first nationalcampaign. There’ll be no direct mail to individual householdsand the TV advertising will also be a little less intense this year.Check the NAEDI website regularly for further updates in therun-up to the campaign start date.
Who is the ‘blood in pee’ campaign aimed at?Men and women from lower socioeconomic groups over theage of 50, and the people who influence them, such as friendsand family.
Why focus on ‘blood in pee’?Blood in urine (haematuria) is the most common symptom ofbladder and kidney cancers. Yet, when asked to name cancersigns and symptoms, only a third of people mentionunexplained bleeding.
Other bladder cancer symptoms include:• Needing to pass urine very often or very suddenly• Pain when passing urine.
Other kidney cancer symptoms include:• A constant pain below the ribs• An abdominal mass• Other more vague symptoms include unexplained weight
loss, high temperature, night sweats, a general sense offeeling unwell, or tiredness.
Who is most at risk of bladder and kidney cancers?• Age – People aged 50+ account for around 97% (8,600 cases)
of those diagnosed with bladder cancer each year, and 90%of all kidney cancer cases (around 7,300 each year)
• Men – bladder and kidney cancers are more common in men,although women are affected too
• Smokers have a much higher risk of developing bladder orkidney cancer, with nearly 4 in 10 bladder cancers, and 1 in 4kidney cancers estimated to be caused by smoking
• Being overweight or obese accounts for 1 in 4 cases ofkidney cancer
• Exposure to certain industrial chemicals – around 7% ofbladder cancer cases in men and 2% in women in the UK areestimated to be linked to occupational exposures
• Some other medical conditions, such as kidney disease• Having a family history of bladder or kidney cancer.
naedi.org/beclearoncancer/bloodinpee Supportedby
Last updated: 15 September 2014
Pat Hanlon, kidney cancer survivor
8 Community Pharmacy News – October 2014
the healthcare landscape lpcs psnc’s work
Factsheet courtesey of Public Health England
Is there any evidence the ‘blood in pee’ campaign will work?Results from previous ‘blood in pee’ campaigns to date indicatethat Be Clear on Cancer is successfully changing levels of publicawareness. There are also early indications that clinicaloutcomes are improving too. Initial evaluaton results followingthe first national campaign show:• Over 2 in 5 spontaneously mentioned blood in pee as a
symptom of bladder or kidney cancer (44% up from 27% pre-campaign)*
• After the campaign there was an increase in people sayingthey would see their GP if they noticed blood in their pee justonce, up from 49% to 55%*
• 26% increase in two-week wait (2WW) referrals for suspectedurological cancer*†.
The regional pilot campaign that ran from January to March2013 in the Tyne Tees and Border TV regions has also shownpositive results:• 48% increase in bladder cancer diagnoses in pilot areas
following a 2WW referral*, compared with a 12.3% decreasein control areas*
• 47% increase in kidney cancer diagnoses in pilot areasfollowing a 2WW referral*, compared with an 8.5% increasein control areas.
* Statistically significant
† Pathway covers several cancer types in addition to bladder and kidney cancers
‘When I told my wife I’d noticed blood in my pee, she said Ishould see my doctor as soon as possible. I wasn’t sure, as itwasn’t painful, but I’m glad I listened to her.’Pat Hanlon, aged 72, kidney cancer survivor
How can pharmacy teams support this national campaign?Since pharmacies are often the first port of call for thosesuffering with urinary symptoms, you have an opportunity to bevigilant for people who may be showing symptoms of bladderor kidney cancer. Many people find it easier to discuss theirworries in an informal pharmacy setting. GPs will be followingNICE guidelines, which recommend a referral if:• haematuria is painless• the patient is over 40 and has recurrent or persistent urinary
tract infections (UTIs) associated with blood in urine• the patient has blood in urine with no identifiable infection.
‘Lots of people don’t realise that blood in pee could be asymptom of cancer, even if it only happens once. Thecampaign has a really clear message, one which pharmacyteams are in an ideal position to actively reinforce. Weneed to reassure our customers and help them overcomeany fears or worries they might have. Whether findingblood in the urine is a one-off, or something that keepshappening, encourage people to get themselves checkedout.’Ann Gunning, MRPharmS
Conducting cancer conversations with customers can bedifficult. Do you have any tips?A Cancer Research UK nurse, who specialises in communicatingabout cancer, advises:‘It is important for pharmacists and their teams to feel confidentand to try and make cancer a normal part of conversation. Forexample, if you are worried about someone who has repeatedlybought an OTC medicine for a suspected cancer symptom, youcould ask: “What does your doctor say about that?”.’
Some people may be reluctant to visit their GP. Remindcustomers that their symptom/s may not be anything to worryabout, and if they are worried it is cancer, reinforce that getting itdiagnosed and treated early can make a big difference.Pharmacy employees who feel uncomfortable talking aboutcancer should seek the advice of their pharmacist.
How are GPs and hospitals preparing for the national ‘bloodin pee’ campaign?NHS Improving Quality will work with Strategic Clinical Networksto help ensure the NHS is prepared for the campaign. There arealso additional briefing sheets to support GPs and to helphospital providers plan for anticipated increases in referrals anddiagnostic tests.
Three things you can doMake it part of your day. During your regularconsultations, such as medicine-use reviews or when selling
over-the-counter medicines, be mindful that the people you aretalking to may have seen the campaign. It may prompt peoplewho have previously ignored symptoms, or discounted them as aone-off, to ask you about it; they may come to your pharmacylooking for OTC medicines or advice.
Give people confidence. People can delay going to see their GPand often seek reassurance from other healthcareprofessionals about making a GP appointment for a sign or
symptom they are concerned about. If customers have noticedblood in their urine, whether it’s just the once or frequently,alongside a recurring UTI, urge them to visit their GP withoutdelay. If you feel comfortable doing so, tell them to mention thattheir pharmacist sent them. It may be the encouragement theyneed to get themselves checked out.
Promote the campaign. Talk to your friends, family, customersand colleagues about Be Clear on Cancer. By talking aboutthe campaign you will help people to feel more comfortable
about sharing details of a sign or symptom of cancer they mightbe experiencing. Put up posters in your pharmacy and have some‘blood in pee’ leaflets readily available for customers.
To order free campaign materials (including accessible versions),visit the Health and Social Care Publications Orderline or call0300 123 1002.
1
2
3
Key facts about bladder and kidney cancer• If kidney and bladder cancers are diagnosed at the earliest
stage, one-year survival is as high as 91–96%.At a late stage, it drops to just 33–42%
• It has been estimated that around 1,000 deaths frombladder and kidney cancers could be avoided each year ifsurvival rates matched the best in Europe
Find out more• Visit naedi.org/beclearoncancer/bloodinpee• Familiarise yourself with the adverts at
nhs.uk/bloodinpee, the public-facing website• Visit the British Oncology Pharmacy Association’s
E-learning Centre which can help you raise the subjectof cancer with patients
psnc.org.uk 9
contract and it dispensing and supply services and commissioning
GP contract changes 2015/16
NHS Employers and the General
Practitioners Committee of the BMA have
announced changes to the GMS contract in
England for 2015/16. A final decision on
any uplift to the GMS Contract has yet to
be made. The changes include:
• A named, accountable GP for all patients
who will take lead responsibility for the
co-ordination of all appropriate services;
• Publication of GP net earnings;
• A further commitment to expand and
improve the provision of online services
for patients;
• The avoiding unplanned admissions
Enhanced Services will be extended for
a further year;
• There will be a 15% reduction in the
total seniority payments as agreed in
2014/15; and
• GPC, NHS Employers and NHS England
will have a broader strategic discussion
about the primary care estate, especially
to support the transfer of care into a
community setting.
Consultants for GP practices
Simon Stevens, Chief Executive of NHS
England, has suggested that GP practices
could form expanded group practices
which employ or take on as partners
hospital consultants, community nurses,
pharmacists, social workers and potentially
other clinicians. These group practices
could be delegated budgets on a whole
population basis.
NHS England’s new area team structure
The Health Service Journal has reported
that NHS England will move from its
current 24 area teams outside of London,
to a new structure with half that number.
NHS England announced it was reviewing
its area and regional structure earlier this
year and the merger of area teams was
widely anticipated. The regional offices are
expected to take on roles currently
performed by area teams, including
responsibility for specialised
commissioning.
Limited use of AQP by CCGs
Research undertaken by the Health Service
Journal suggests that a minority of CCGs
have used Any Qualified Provider (AQP)
during 2014/15 and interest in the
approach seems to be waning.
MyNHS transparency website launched
A new website – MyNHS
(www.nhs.uk/mynhs) – has been launched
which links existing data that has already
been published on patient safety,
efficiency, quality, public health and social
care commissioning.
Think-tank backs self management of
LTCs
Research by the Institute for Public Policy
Research (IPPR) has found that three
quarters of patients with long-term
conditions want more of their health
needs to be managed independently at
home, but a lack of information and
support prevents them from being able to
do so. Community pharmacies are well
placed to provide this support.
PSNC regularly receives questions from LPCs and
pharmacy contractors about what is going on in the
wider health and care landscape beyond community
pharmacy. In this round-up we cover the latest news
from the past month.
funding and statistics
Reminder: seasonalflu vaccinations
Pharmacists and other professionals have
been reminded of the importance of
vaccinating staff against flu.
In a letter to PSNC, the Department of Health
wrote: “As part of their duty of care to their
patients or residents, care professionals
should do everything in their power to protect them against
infection. This includes getting vaccinated against flu.”
The Department stressed that although there was an
improvement in vaccine uptake last year; levels were still below
the 75% target.
The Department said it was the responsibility of employers to
make the vaccination available to their employees free of charge.
Read the letter in full at tinyurl.com/2014fluletter
Q. Why is it recommended that pharmacy contractors offer flu
vaccinations to their staff?
A. All employers have an overarching health and safety duty of
care to their employees. The Department of Health have advised
employers of healthcare workers to offer flu vaccinations to
their staff to reduce the spread of infection and to aid staffing
resilience during the winter months.
Q. Do pharmacy contractors get any funding from the NHS to
cover the cost of vaccinating their staff?
A. Offering flu vaccinations to employees is not mandatory and as
an occupational health matter it falls outside the scope of NHS flu
vaccination services. As an example, GPs cannot immunise their
own staff as part of occupational health arrangements under the
NHS flu vaccination service that is commissioned by NHS England.
If employers decide to offer flu vaccination to their staff it is a
cost to them; all employers in health and care will incur this cost
where they choose to offer vaccination to their staff. We are not
aware of any NHS providers being given specific funding for
provision of vaccinations to staff; NHS commissioners view it as a
cost which has to be covered by the general funding they
provide to healthcare providers.
10 Community Pharmacy News – October 2014
dispensing and supply services and commissioning the healthcare landscape
Where do I get the BNF from?
Pharmacies with one registered pharmacist will receive
a single copy of the BNF/BNFc, and pharmacies with
two or more registered pharmacists will receive 2
copies of the BNF/BNFc, once a year in September.
Any community pharmacists who have not received
copies should contact Binleys ([email protected] or
01268 495 609) to ensure they are registered to
receive copies in future.
Please also note that BNF and BNFc content can be
accessed online at www.bnf.org.
You can find information on where to get other
pharmacy resources, from FP57 Receipt and Refund
Forms to Prescription Recheck Request Forms, by
visiting psnc.org.uk/externalresources
When pharmacies receive NHS prescriptions they must check whether the items prescribed are allowed on the NHS before dispensing. If they are
not allowed, the pharmacy may not be paid for them.
Pharmacies can check whether medicinal products and medical devices are allowed using the Drug Tariff:
Medicinal products: assuming the prescriber has the appropriate prescribing rights, any food, drug, toiletry or cosmetic may be prescribed on an
NHS prescription unless the product is listed in Part XVIIIA of the Drug Tariff (the ‘blacklist’).
Medical devices: If a product has been registered as a medical device (also known as an appliance), it can only be prescribed on an NHS prescription
if it is listed in Part IX of the Drug Tariff. Registered medical devices can be identified by a ‘CE’ mark on the product’s packaging.
Dispensers may wish to check PSNC’s Disallowed Appliance List (psnc.org.uk/disallowedappliances) for medical devices they are unsure about, and
we have listed some products below that we have recently received queries about:
Product Is the item Does it Is it Can it be Additional information listed in the have a ‘CE’ in the dispensed Drug Tariff? mark? blacklist? on the NHS
Please note: If the prescription is one of the following, pharmacies will need to check the relevant sections of the Drug Tariff/PSNC website:
• FP10CN or FP10PN (community nurse prescriber) – Part XVIIB
• FP10D (dental prescriber) – Part XVIIA
• FP10MDA (instalment dispensing) – psnc.org.uk/mda
Is it allowed?
Ibuprofen lysine
400mg oral powder
sachets
Yes vaginal
lubricant 75 ml
Posey sheath
holder adult 90500
12 device
Ergocalciferol
3,000units/ml oral
solution
Tegaderm Film
dressing 20cm x 30cm
No
Yes
No
Yes
No
No
Yes
Yes
No
Yes
No
n/a
n/a
No
n/a
Yes
Yes
No
Yes
No
Ibuprofen lysine 400mg oral powder sachets are not CE marked
and they are not listed in Part XVIIIA (the ‘blacklist’) of the Drug
Tariff, therefore they are allowed on FP10
Yes vaginal lubricant is a registered medical device and appears in
Part IXA of the Drug Tariff so it is allowed on FP10
Posey sheath holder adult 90500 12 device was deleted from Part
IXA of the Drug Tariff in August 2014. As such, it’s no longer
allowed on FP10
Ergocalciferol 3,000units/ml oral solution is listed in Part VIIIB of
the Drug Tariff therefore it is allowed on FP10.
Tegaderm Film dressing 20cm x 30cm is CE marked and is not listed
in Part IXA of the Drug Tariff, so it’s not allowed on FP10
Drug Tariff Dual ListingsAppliances can appear in the Drug Tariff with a ‘dual listing’. This
occurs when the name of a Drug Tariff listed appliance changes, to
give prescribers time to change their prescribing habits from using the
old name to the new one. During this period of grace, which usually
lasts for 12 months, both the old and new name of a product are listed
in the Tariff and prescriptions for using either name will be passed for
payment by the Pricing Authority. When the dual listing is removed,
only prescriptions using the new name, as it appears in the Drug Tariff,
will be reimbursed.
By way of an example we’ve outlined the changes to Advasil Conform:
The September Drug Tariff had the following dual listing “ Advasil
Conform (including products formerly listed as Advasil)” so therefore
prescriptions dispensed for Advasil and submitted with September’s
bundle will be passed for payment. However as of October, this dual
listing has been removed and this product will only be reimbursed if
prescribed as Advasil Conform
psnc.org.uk 11
psnc’s work funding and statistics contract and itlpcs
Drug Tariff WatchYour monthly summary of any additions, amendments and deletions being
made to the Drug Tariff to help with dispensing and endorsements.
The first section of the Drug Tariff is the Preface. This contains
valuable information relevant for both the current edition and
the next. It lists additions, deletions and any other alterations to
the Drug Tariff. The Preface should ideally be checked each
month to identify products which are entering or being removed
from the Tariff as well as those products changing between
categories or in the case of Category C items, changes to the
brand used for pricing.
It’s especially important to note Drug Tariff listed products as well
as changes to the category of a product along with the pack sizes
being included in these entries, as reimbursement will be based
on this classification and its endorsement requirements. Incorrect
endorsement can lead to incorrect payment for items.
It’s also important to know the category of an item when claiming
certain payments (e.g. OOP expenses) as these are not allowed
for some categories.
Below is a quick summary of the changes due to take place from
November
Part VIIIA Additions
Category A Additions:
• Glycopyrronium bromide 1mg tablets 30
• Glycopyrronium bromide 2mg tablets 30
• Perindopril erbumine 4mg / Amlodipine 10mg tablets 30
• Perindopril erbumine 4mg / Amlodipine 5mg tablets 30
• Perindopril erbumine 8mg / Amlodipine 10mg tablets 30
• Perindopril erbumine 8mg / Amlodipine 5mg tablets 30
Category C Additions:
SC Special Container
• Brinzolamide 10mg/ml / Brimonide 2mg/ml eye drops SC 5ml -
Simbrinza
• Colecalciferol 25,000units/ml oral solution sugar free 3
ampoule - InVita D3
• Donepezil 1mg/ml oral solution sugar free 150ml Rosemont
Pharmaceuticals Ltd
• Empagliflozin 10mg tablets 28 - Jardiance
• Empagliflozin 25mg tablets 28 - Jardiance
• Olodaterol 2.5micrograms/dose solution for inhalation
cartridge with device CFC free
SC 60 dose - Striverdi Respimat
Part VIIIA Amendments
R Item requiring reconstitution
• Ampicillin 250mg/5ml oral suspension R (100ml) is changing to
Category C - Penbritin Forte
• Orphenadrine 50mg tablets (250) is changing to Category C -
Disipal
Part IX Deletions
Make careful note of removals from Part IX because, if you
dispense a deleted product, prescriptions will be returned as
disallowed and therefore payment will not be made for
dispensing the item.
• Interpose (all sizes)
• N Woundcare Sterile Pack.
• Extracellular Matrix Protein (0.5ml and 1ml) – Xelma
• WipeAway Adhesive Remover (50ml spray) - Salts Healthcare
All details correct at time of printing.
No part of this publication may be reproduced without the written permission of the PSNC.
Produced for the PSNC by Communications International Group. ©. PSNC.
Colour repro and printing by Truprint Media, Margate.
The publishers accept no responsibility for any statement made in signed contributions or
in those reproduced from any other source.
Communications International Group
Linen Hall, 162-168 Regent Street, London W1B 5TB
Tel: 020 7434 1530 Fax: 020 7437 0915
Distributedfor PSNC by:
Medicines Optimisation Scratch Card now availableCommunity pharmacy teams can now download a medicines optimisation scratch card designed to help them to have
conversations about medicines with patients and to potentially create opportunities to offer pharmacy services such as MURs
and NMS.
The postcard-sized cards, developed by Pfizer in consultation with the NPA and
supported by PSNC and others, contains five simple statements about medicines use
and patients can scratch a section of the card to indicate how strongly then agree or
disagree with each statement. A member of the pharmacy team will be able to
interpret the responses and provide appropriate advice.
View and download the Pfizer Scratch card from psnc.org.uk/murresources or order
additional resources to support the campaign from accesspfizer.co.uk
12 Community Pharmacy News – October 2014
dispensing and supply services and commissioning the healthcare landscape
Dispensing Factsheet: Is This Item Allowed?The following factors can affect whether an item is
allowed to be prescribed on the NHS or not.
1. What prescribing rights does the prescriber have?
Different types of prescribers hold different prescribing rights. It is important for pharmacy staff to be
able to identify which products each prescriber type is entitled to prescribe.
Type of prescriber Licensed or unlicensed medicine, food, drug, toiletry or cosmetic
Appliances or chemical reagents
Doctors (GPs) Can prescribe any of these, except productslisted in Part XVIIIA of the Drug Tariff (theblacklist).
Can prescribe any that are listed inPart IX of the Drug Tariff.
Dentists(See Part XVIIA of theDrug Tariff)
Can only prescribe products included in theDental Prescribing Formulary on an FP10Dprescription. Can also prescribe by brand forgeneric items listed in their formularyprovided the brand is not listed in PartXVIIIA of the Drug Tariff (the blacklist).
Can only prescribe if the applianceis listed generically in theirformulary
Communitypractitioner nurseprescribers(See Part XVIIB(i) ofthe Drug Tariff)
Can only prescribe products included in theNurse Prescribers’ Formulary for CommunityPractitioners. They are allowed to prescribeby brand. Can also prescribe by brand forgeneric items listed in their formularyprovided the brand is not listed in PartXVIIIA of the Drug Tariff (the blacklist).
Can prescribe any appliance listedin Part IX of the Drug Tariff as theyare included in their formulary.
Optometristindependentprescribers(See Part XVIIB(ii) ofthe Drug Tariff)
Can prescribe any licensed medicine forocular conditions affecting the eye andsurrounding tissue, but are not authorisedto prescribe any Controlled Drugs.
Can only prescribe if the applianceis listed in Part IX of the Drug Tariffand is for ocular conditionsaffecting the eye and surroundingtissue.
Nurse and pharmacistindependentprescribers(See Part XVIIB(ii) ofthe Drug Tariff)
Can prescribe any medicine for any medicalcondition within their level of expertise andcompetence (except those in the blacklist).They can prescribe any Controlled Drug inSchedules 2 to 5 (except diamorphine,dipipanone or cocaine for addiction).
Can prescribe any listed in Part IXof the Drug Tariff.
Supplementaryprescribers Can prescribe any medicine (except those in
the blacklist) as agreed as part of a patient’sclinical management plan.
Can prescribe any listed in Part IXof the Drug Tariff.
More details on prescribing rights can be found at psnc.org.uk/prescribing
2. Is the item a medicine or a medical device (also known as appliances)?
The easiest way to tell the difference between medicinal products and medical devices is to look for a mark which signifies that
the item is a medical device. The CE mark can normally be found on the packaging of a device.
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psnc’s work funding and statistics contract and itlpcs
PSNC websiteFor up to date information and news on community pharmacy issues, visit the PSNC website at psnc.org.uk
PSNC Community Pharmacy News is published by:The Pharmaceutical Services Negotiating Committee, Times House, 5 Bravingtons Walk, London N1 9AWCommunity Pharmacy News is edited by:Zoe Smeaton who can be contacted at the above address or by email at: [email protected] © PSNCPSNC Office: 0844 381 4180 or 0203 122 0810
Supporting PSNC
Is the prescription item listed in the Drug Tariff?
NO, Check whether the item is CE marked.
(CE marks can be found on the packaging)
YES, the item will be allowed provided it's not listed
in the blacklist [Drug Tariff - Part XVIIIA]
YES, it's CE marked.The product will be disallowed.
Only products which are recognised as medical devices and listed in the
Drug Tariff are allowed.
NO, it's not CE marked.If the item is a medicinal product or a
borderline substance it will be allowed.
FP10, FP10SS, FP10SP*Prescriptions issued by a GP, supplementary
or independent prescriber
3. How to check the item is allowed on the NHS
This flowchart should help identify which items can be dispensed against an NHS prescription
4. In conclusion
Medicinal products: Subject to prescribing rights, any food, drug, toiletry or cosmetic may be prescribed on an NHS prescription
unless the item is listed in Part XVIIIA of the Drug Tariff (the ‘blacklist’).
Medical devices: If a product has been registered as a medical device (also known as an appliance), it can only be prescribed on an
NHS prescription if it is listed in Part IX of the Drug Tariff.
5. Common Disallowed Appliances List
If you are unsure of whether your prescription item is allowed, visit our Common Disallowed Appliance List
(psnc.org.uk/disallowedappliances).
6. Further support
If you are still unsure, the PSNC Information Team can help: call us on 0844 381 4180 or 0203 1220 810, alternatively email us at
For the most up to date information, please visit the PSNC website: psnc.org.uk/allowed
*Please note: For other NHS prescriptions,please check below:• FP10CN or FP10PN (nurse) – see Drug Tariff
Part XVIIB• FP10D (dentist) – see Drug Tariff Part XVIIA• FP10MDA (instalments) – visit our website
psnc.org.uk/mda
14 Community Pharmacy News – October 2014
dispensing and supply services and commissioning the healthcare landscape
Ask PSNCThe PSNC Information Team can give pharmacies support and advice on a range of
topics related to the Drug Tariff and reimbursement. Questions the team have been
asked by pharmacies in recent months have included:
1. Is Kerraped All Purpose Boot medium prescribable by a
community practitioner nurse on an FP10?
Yes. Kerraped All Purpose Boot medium is prescribable on an
FP10 by a community practitioner nurse as it is listed in Part IXA
of the Drug Tariff and community practitioner nurses can
prescribe any appliance listed in Part IX of the Drug Tariff as they
are included in their formulary. For more information on which
prescribers hold what prescribing rights see attached Dispensing
Factsheet: Is This Item Allowed?
2. I have a prescription for a patient who was 59 when his
prescription was written, however the patient did not hand over
his prescription to be dispensed until he was 60. Is the patient
exempt from paying a prescription charge?
Yes, subject to the prescription still being within the period of
validity.
Entitlement to prescription exemption is based on the patient’s
circumstances at the point of dispensing rather than on the date
the prescription was written. In this case, as the patient was over
60 when they entered the pharmacy to have their prescription
dispensed, they would be exempt from paying a prescription
charge.
If the patient’s age is shown on the front of the prescription as
“59”, then the patient should sign the back of the prescription
form to declare that they are indeed over the age of 60 at the
point of dispensing.
3. I have dispensed the final batch from a patient’s repeat
prescription. How do I submit the authorising (RA) form to the
Pricing Authority?
Authorising (RA) forms should be submitted to the Pricing
Authority at the end of the month in which all batch issue forms
have either been dispensed or expired or the medication is no
longer required.
It is important that forms are sorted for submission in the correct
order as detailed on the reverse of Form FP34C. In months where
repeat authorisation forms are being submitted, tick the
appropriate box on the FP34C Submission Form to indicate this.
There is no need to declare the number of repeat authorisation
forms submitted.
4. I have tried to renew my registration of exemption for the
storage of waste, but the Environment Agency say this is not
required - is this correct?
Yes. Pharmacies are now automatically exempt from the need to
hold environmental permits (the successor to waste management
licences) where they are temporarily storing waste for the
purpose of transferring the waste elsewhere for disposal. The
conditions that apply include:
• The waste must be stored in secure containers;
• No more than 50 cubic metres of solid waste can be stored;
• The waste cannot be stored for longer than three months;
• The service is not provided as a waste management service
(e.g. you do not receive payment for the service);
• The waste must not have a flash point of less than 21ºC.
5. I have been told that I must register with the Environment
Agency if I denature controlled drugs. Is this correct?
Yes. This is known as a ‘T28’ exemption. Registration of this
exemption is straightforward, and can be completed online on
the Environment Agency’s website www.gov.uk/waste-
exemptions-treating-waste. If you have difficulty with
registration, contact your local Environment Agency.
Look out for more frequently asked questions next month…
If you would like more information on any of the topics covered,
the PSNC Information Team will be happy to help (0844 381 4180
or 0203 1220 810 or e-mail [email protected]).
Problems obtaining a medicine or appliance?Pharmacies who experience problems in obtaining medicines (generic or branded)
or appliances are reminded to feed this back to the PSNC Information Team to
support PSNC’s ongoing representation of issues in the supply chain.
PSNC passes a monthly summary of the feedback received to the Department of
Health to support their monitoring of the situation. This information is also used as
an evidence base in discussions with manufacturers on manufacturer-specific
problems, for example highlighting problems with contingency arrangements and
promoting solutions.
Please make sure you let us know about any supply issues using our online feedback forms at psnc.org.uk/feedback