Ocd

Lovely Professional University, PunjabCourse Code Course Title Course Planner Lectures Tutorials Practicals CreditsMGT527 ORGANIZATION CHANGE AND DEVELOPMENT 16805::Harkiran Kaur Sidhu 3.0 1.0 0.0 4.0Course Category Courses with conceptual focus

TextBooks Sr No Title Author Edition Year Publisher NameT-1 Organization Development and

ChangeThomas G. Cummings and Christopher G.Worley

8th 2009 Cengage Learning

Reference BooksSr No Title Author Edition Year Publisher NameR-1 Change Management Radha R Sharma 1st 2007 Mc graw HillR-2 An Experential Approach to

Organization DevelopmentDonald R. Brown and Donald Harvey

7th 2006 Pearson

R-3 Organisation Development Wendell L. French and Cecil H. Bell

1st 2007 Pearson

Other Reading

Sr No Journals articles as Compulsary reading (specific articles, complete reference)OR-1 Innovations at WIPRO; Sharma, Radha, Change Management Concepts and Applicationsl; pg 177 ,

OR-2 Reserve bank of INDIA : a case of organizational evolution; Sharma, Radha, Change Management Concepts and Applications; pg 166 ,

OR-3 Planned change at San Diego County Regional Airport Authority; Cummings and Worley, Organization Development and Change, pg 52 ,

OR-4 Six Sigma Success Story at GE Financial; Cummings and Worley, Organization Development and Change, pg 394 ,

OR-5 Moving to self managed teams at ABB; Cummings and Worley, Organization Development and Change, pg 420 ,

OR-6 Paul Duxbury, The Power of Coaching, http://www.businessperform.com/articles/coaching-mentoring/power_of_coaching.html ,

OR-7 Jeana Wirtenberg et al, (2007), The Future of Organization Development: Enabling Sustainable Business Performance Through People, Organization Development Journal, vol. 25, pg. 11 ,

OR-8 Thiet (Ted) K. Nguyen, Johnson & Johnson, (2007), Best Global Practices in Internal Organization Development Organization Development Journal, vol. 25, pg. 5 ,

OR-9 Carrie Olesen et al, Career Models and Culture Change at Microsoft, Organization Development Journal, vol. 25, pg. 31 ,

OR-10 Kenneth Elstein et al,Fostering a Continuous-Learning Mindset in a Federal Research Organization, Organization Development Journal, vol. 25, pg. 93 ,

OR-11 Frank Catteeuw, Employee Engagement: Boosting Productivity in Turbulent Times, Organization Development Journal, vol. 25, pg.151 ,

OR-12 Barbara Harrison, Building and Sustaining a High Performance Internal O.D. Practitioner Team, Organization Development Journal, vol. 25, pg. 187 ,

OR-13 Jacob de Lichtenberg,Manuel London, (Nov. 2008), Evaluating Group Interventions: A Framework for Diagnosing, Implementing, and Evaluating Group Interventions,http://dlb.dk/media/4_070117_de_Lichtenberg.pdf ,

OR-14 Lascu, Daniela Carmen. "MANAGEMENT OF CHANGE AND THE NECESSITY FOR IMPLEMENTATION OF NEW IT TECHNOLOGIES IN A COMPANY", Cogito4.2 (Jun 2012): 1-9. ,

Relevant WebsitesSr No (Web address) (only if relevant to the course) Salient FeaturesRW-1 http://managementhelp.org/organizationdevelopment/index.htm Resources for OD Professionals

RW-2 http://www4.uwm.edu/cuts/bench/change.htm Resistance to change

Audio Visual AidsSr No (AV aids) (only if relevant to the course) Salient FeaturesAV-1 Resistance to change (available in resource file) Video on why people resist change

Week Number

Lecture Number

Broad Topic(Sub Topic) Chapters/Sections of Text/reference books

Other Readings,Relevant Websites, Audio Visual Aids, software and Virtual Labs

Lecture Description Learning Outcomes Pedagogical ToolDemonstration/ Case Study / Images / animation / ppt etc. Planned

Week 1 Lecture 1 Understanding Organizational Change(Introduction to organisational change)

T-1:Chapter 1 OR-1AV-1

An overview and concept of organizational change will be discussed

Students willunderstand the conceptof organisationalchange

slide show anddiscussion

Lecture 2 Understanding Organizational Change(Models of organisational change: Kurt Lewin Model, Burke Litwin Model, Porras Robertson Model.)

T-1:Chapter 1 OR-3 L2- Kurt Lewin Model andBurke Litwin ModelL3- Porras Robertson Model

Students will learnabout various Modelsof organisationalchange

Slide show and discussion

Lecture 3 Understanding Organizational Change(Models of organisational change: Kurt Lewin Model, Burke Litwin Model, Porras Robertson Model.)

T-1:Chapter 1 OR-3 L2- Kurt Lewin Model andBurke Litwin ModelL3- Porras Robertson Model

Students will learnabout various Modelsof organisationalchange


Week 2 Lecture 4 Understanding Organizational Change(Resistance to organisational change)

T-1:Chapter 1 RW-2 Factors contributing to resistance, recognisingresistance, managingresistance to change

Students will learn tomanage the factors responsible forresistance to change

Video on resistance tochange, brainstorming

Detailed Plan For Lectures

LTP week distribution: (LTP Weeks)Weeks before MTE 7

Weeks After MTE 7

Spill Over 3

Week 2 Lecture 5 Introduction to Organizational Development(A short history of Organizational development)

T-1:Chapter 1 A short history ofOrganizationaldevelopment, its nature and characteristics

Students will be able to understand the concept of organizational development


Introduction to Organizational Development(Definition, Nature and Characteristics of Organization Development)

T-1:Chapter 1 OR-2 A short history ofOrganizationaldevelopment, its nature and characteristics

Students will be able to understand the concept of organizational development


Lecture 6 Introduction to Organizational Development(Role and Competencies of the OD practitioner)

T-1:Chapter 3 RW-1 Competencies and rolesof organizationdevelopment practitioner

Students willunderstand the Role oforganizationaldevelopmentprofessionals

Case, Reference3,Chapter 4, TheGrayson chemicalcompany

Week 3 Lecture 7 Introduction to Organizational Development(Goals, Values and Assumptions of OD)

T-1:Chapter 3 Professional values andethics

Students will understandthe importance ofProfessional values andethics in organizationaldevelopment

Slide show anddiscussion

Lecture 8 The Process of Organizational Development(Entering and contracting)

T-1:Chapter 4 Entering into an ODrelationship, Developinga contract

Students willunderstand variousdimensions of enteringinto a contract


Lecture 9 The Process of Organizational Development(Diagnosing organizations)

L9- The need for diagnosticmodels and open systemsmodel L10- Organizationallevel diagnosis

Students will learn theprocess of diagnosingorganizations


Week 4 Lecture 10 The Process of Organizational Development(Diagnosing organizations)

L9- The need for diagnosticmodels and open systemsmodel L10- Organizationallevel diagnosis

Students will learn theprocess of diagnosingorganizations


Lecture 11 The Process of Organizational Development(Diagnosing groups and jobs)

T-1:Chapter 6 Group level diagnosis,individual leveldiagnosis

Students will learn theprocess of Diagnosinggroups and jobs


Lecture 12 The Process of Organizational Development(Collecting and analyzing diagnostic information.)

T-1:Chapter 7 L12- Methods of collectingdataL13- Sampling andTechniques of analyzingdata

Students will learnvarious methods ofcollectingdata,sampling andanalyzing data

Brainstorming, slideshow and discussion

Week 5 Lecture 13 The Process of Organizational Development(Collecting and analyzing diagnostic information.)

T-1:Chapter 7 L12- Methods of collectingdataL13- Sampling andTechniques of analyzingdata

Students will learnvarious methods ofcollectingdata,sampling andanalyzing data


Week 5 Lecture 14 The Process of Organizational Development(Feedback diagnostic information)

T-1:Chapter 8 OR-13 Characteristics offeedback process, surveyfeedback

Students willunderstand theimportance of feedbackprocess


Lecture 15 Designing, evaluating and institutionalizing OD interventions(Designing OD interventions)

T-1:Chapter 9R-2:Chapter 1

L15- Designing effectiveinterventionsL16- Overviewof interventions

Students will get anoverview ofvarious interventions


Week 6 Lecture 16 Designing, evaluating and institutionalizing OD interventions(Designing OD interventions)

T-1:Chapter 9R-2:Chapter 1

L15- Designing effectiveinterventionsL16- Overviewof interventions

Students will get anoverview ofvarious interventions


Lecture 17 Designing, evaluating and institutionalizing OD interventions(Implementation and evaluation feedback)

T-1:Chapter 11 OR-13 Implementation andevaluation feedback

Students willunderstand the processof Implementation andevaluation feedback


Lecture 18 Designing, evaluating and institutionalizing OD interventions(Institutionalization framework)

T-1:Chapter 11 Institutionalizationframework

Students will understandbasic institutionalizationframework


Week 7 Lecture 19 Designing, evaluating and institutionalizing OD interventions(Organization and intervention characteristics)

T-1:Chapter 11 L19- Organization andinterventioncharacteristicsL20- Institutionalization process

Students willunderstand organizationand interventioncharacteristics and institutionalization process


Lecture 20 Designing, evaluating and institutionalizing OD interventions(Organization and intervention characteristics)

T-1:Chapter 11 L19- Organization andinterventioncharacteristicsL20- Institutionalization process

Students willunderstand organizationand interventioncharacteristics and institutionalization process


Lecture 21 Designing, evaluating and institutionalizing OD interventions(Institutionalization processes)

T-1:Chapter 11 Revision Revision Discussion

MID-TERMWeek 8 Lecture 22 Technostructural interventions

(Restructuring organizations)T-1:Chapter 14 OR-14 Structural design,

Downsizing,Reengineering and employee involvement

Students will learnabout various methodsof restructuringorganizations and employee involvement


Technostructural interventions(Employee involvement)

T-1:Chapter 14 Structural design,Downsizing,Reengineering and employee involvement

Students will learnabout various methodsof restructuringorganizations and employee involvement


Week 8 Lecture 23 Technostructural interventions(Total quality management)

T-1:Chapter 16 OR-4 Application stages of Total quality management

Students will learn about application of Total quality management


Lecture 24 Technostructural interventions(The core dimensions of the job)

T-1:Chapter16 The 5 core dimensions ofthe job and applicationstages. Team task design, team process intervention,organization support systems andapplicationstages

Students will understand core dimensions of the job and its application stages and various dimensions of self managed work teams


Technostructural interventions(Self managed work teams)

T-1:Chapter16 OR-5 The 5 core dimensions ofthe job and applicationstages. Team task design, team process intervention,organization support systems andapplicationstages

Students will understand core dimensions of the job and its application stages and various dimensions of self managed work teams


Week 9 Lecture 25 human resources management interventions(Goal setting)

T-1:Chapter 17 characteristics and application stages of goal setting, Management byobjectives. Process of performance appraisal and application stages

Students will understand the importance of goal setting and performance appraisal in human resources managementinterventions


human resources management interventions(Performance appraisal)

T-1:Chapter 17 characteristics and application stages of goal setting, Management byobjectives. Process of performance appraisal and application stages

Students will understand the importance of goal setting and performance appraisal in human resources managementinterventions


Lecture 26 human resources management interventions(Career planning and development interventions)

T-1:Chapter 17 Skill based pay systems,performance based paysystems, gain sharingand promotion systems,Career stages,career planning andcareer developmentinterventions

Students will learnvarious dimensions ofcareer planning anddevelopmentinterventions and importance of rewards in HRM interventions


human resources management interventions(Reward systems)

T-1:Chapter 17 Skill based pay systems,performance based paysystems, gain sharingand promotion systems,Career stages,career planning andcareer developmentinterventions

Students will learnvarious dimensions ofcareer planning anddevelopmentinterventions and importance of rewards in HRM interventions


Week 9 Lecture 27 human resources management interventions(Workforce diversity interventions)

T-1:Chapter 17 Age, gender,race,sexualorientation, disability,culture and values, work leaves, stress managementprogrammes

Students will learnvarious dimensions ofworkforce diversity and employee stress and wellnessinterventions


human resources management interventions(Employee stress and wellness interventions)

T-1:Chapter 17 Age, gender,race,sexualorientation, disability,culture and values, work leaves, stress managementprogrammes

Students will learnvarious dimensions ofworkforce diversity and employee stress and wellnessinterventions


Week 10 Lecture 28 Human Process Intervention(Coaching)

T-1:Chapter 12 OR-6 Application stages and result of Coaching and training and development

Students will learn about application stages and result of Coaching and training and development

Brainstorming, slide show and discussion

Human Process Intervention(Training and development)

T-1:Chapter 12 Application stages and result of Coaching and training and development

Students will learn about application stages and result of Coaching and training and development

Brainstorming, slide show and discussion

Lecture 29 Human Process Intervention(Process consultation)

T-1:Chapter 12 Group process and basicprocess interventions

Students will understandvarious group process and basic process interventions


Lecture 30 Human Process Intervention(Third party intervention)

T-1:Chapter 12 OR-11 Facilitating the conflictresolution process

Students will understand the role of third party in facilitating the conflict resolution process


Week 11 Lecture 31 Human Process Intervention(Team building)

T-1:Chapter 12 Team building activities,managers role in teambuilding and application stages and result of confrontationmeetings

Students will understand various team building activities, managers role in team building and application stages and result of confrontation meetings


Human Process Intervention(Organization confrontation meetings)

T-1:Chapter 12 Team building activities,managers role in teambuilding and application stages and result of confrontationmeetings

Students will understand various team building activities, managers role in team building and application stages and result of confrontation meetings


Week 11 Lecture 32 Human Process Intervention(Intergroup relations intervention)

T-1:Chapter 12 OR-9 Microcosm group, application stages and result of Intergroup conflict intervention and application stages andresult of large groupintervention

Students will learnabout microcosmgroup, application stages and result of Intergroup conflict intervention application stages and result of large groupintervention


Human Process Intervention(Large-group intervention)

T-1:Chapter 12 Microcosm group, application stages and result of Intergroup conflict intervention and application stages andresult of large groupintervention

Students will learnabout microcosmgroup, application stages and result of Intergroup conflict intervention application stages and result of large groupintervention


Lecture 33 Strategic Change Interventions(Environmental framework)

T-1:Chapter 19 L33- Environmental types anddimensionsL34- Integrated strategic change, mergers andacquisitions

Students will understand about Environmental types and dimensions and variouscompetitive strategies


Strategic Change Interventions(Competitive strategies)

T-1:Chapter 19 OR-7 L33- Environmental types anddimensionsL34- Integrated strategic change, mergers andacquisitions



Week 12 Lecture 34 Strategic Change Interventions(Competitive strategies)

T-1:Chapter 19 OR-7 L33- Environmental types anddimensionsL34- Integrated strategic change, mergers andacquisitions



Strategic Change Interventions(Environmental framework)

T-1:Chapter 19 L33- Environmental types anddimensionsL34- Integrated strategic change, mergers andacquisitions



Lecture 35 Strategic Change Interventions(Collaborative strategies)

T-1:Chapter 19 Alliance interventions and network Students willunderstand variouscollaborative strategiesinterventions

Students will understand various collaborative strategies

slide show and discussion

Lecture 36 Test,Mini project,Case study3

Week 13 Lecture 37 Strategic Change Interventions(Self- designing organizations)

OR-10OR-12

The demand for transformational change,application stages

Students will understand theimportance of self designing organizations


Lecture 38 Strategic Change Interventions(Organization learning and knowledge management)

T-1:Chapter 20 Conceptual framework,characteristics of learning organizations, organization learning process, knowledgemanagement

students will understandthe importance of organization learning and knowledge management


Lecture 39 Applications of Organization Development(Organization development in global settings)

T-1:Chapter 21 OR-8 Worldwide organizationdevelopment

Students will understandorganization development in global settings


Week 14 Lecture 40 Applications of Organization Development(Organization development in nonindustrial settings)

T-1:Chapter 21 L40- Comparing organizationaldevelopment in publicand private sectorL41- Current trends in organizational development

Students will learn about organization development innonindustrial settings and current trends in organizational development


Lecture 41 Applications of Organization Development(Organization development in nonindustrial settings)

T-1:Chapter 21 L40- Comparing organizationaldevelopment in publicand private sectorL41- Current trends in organizational development

Students will learn about organization development innonindustrial settings and current trends in organizational development


Lecture 42 Applications of Organization Development(Current trends in organization development)

T-1:Chapter 21 Revision Revision Discussion

SPILL OVERWeek 15 Lecture 43 Spill Over

Lecture 44 Spill Over

Lecture 45 Spill Over

Scheme for CA:Component Frequency Out Of Each Marks Total Marks

Homework,Test,Case study 2 3 10 20

Total :- 10 20

Details of Academic Task(s)

AT No. Objective Topic of the Academic Task Nature of Academic Task(group/individuals/field

work

Evaluation Mode Allottment / submission Week

Case study1 To clarify the concepts of the students by relating the theoretical concepts to their application and to develop their presentation skills

Case based presentation on a pre-allotted case. Cases can beallotted from any of the reference books mentioned or any othersources which the teacher concerned presume to be appropriatefor students Write up to be submitted before presentation.

Group Written report: 15 Presentation: 15

2 / 4

Test1 To test the descriptive/ conceptual knowledge of the students.

A 30 marks test will be conducted of 1, 2 and 5 marks. Individual It will contain 1, 2 and 5 marks questions. Total marks- 30

12 / 12

HW1 To ensure clarity of the concept by liking it with practical aspects of industry

Identification and study of one of the intervention i.e. humanprocess intervention, techno-structure intervention and humanresource management intervention in one of the followingindustry- Education, Hospitality, Manufacturing, Hospitals andHealthcare or Defence services , followed by submission of reportcovering all aspects.

Individual Identification of intervention- 10 marks, Report- 10 marks, Viva- 10 marks

6 / 11

Plan for Tutorial: (Please do not use these time slots for syllabus coverage)Tutorial No. Lecture Topic Type of pedagogical tool(s) planned

(case analysis,problem solving test,role play,business game etc)

Tutorial1 Case study- Planned change in an unorganized system, text book, page no. 57-58

Case Analysis

Tutorial2 Role play on Resistance to change. Students will be divided into groups and will be given a situation where they have to show resistance to change showing various reasons

Role Playing

Tutorial3 Case study-Kindred todd and the ethics of OD, text book, page no. 88-89

Case Analysis

Tutorial4 Case based presentation PresentationTutorial5 Case based presentation PresentationTutorial6 Case based presentation PresentationTutorial7 Case based presentation Presentation

After Mid-TermTutorial8 Case study: Leading your business at Miscrosoft

Corporation, text book, page no. 271-272Case Analysis

Tutorial9 Case study: American healthways' process structure, text book, page no. 346-347

Case Analysis

Tutorial10 Case study: Chrysler Corporation moves towards high involvement, tex book, page no. 386-387

Case Analysis

Tutorial11 Role play where one team would act as management and another team would act as employees. Management team would plan the change and convince employees to reduce their resistance to change.

Role Playing

Tutorial12 Case study: Job enrichment at the travelers insurance companies, text book, page no. 409-410

Case Analysis

Tutorial13 Case study: Managing strategic change at Microsoft Canada, text book, page no. 543-544

Case Analysis

Tutorial14 Case study: Washington mutual: Leveraging culture as competitive advantage

Case Analysis

Documents

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