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    Spring 2008

    5:30 PM to 8:00 PM Tuesday Library 3083

    Instructor: Andr Brock

    Office: 3074 Library/212 Bowman House

    Office phone: (319) 335-6074

    E-mail: [email protected] Box: Located in the SLIS officeOffice Hours: Two hours prior to each class session, or by appointment

    Course Description1

    This course will explore the concept of online communities. Students will gain an understanding of

    community through the review and reflection on relevant theoretical and historical texts, as well as the

    development of a culturally-aware framework for observation and evaluation, and the design of an online

    community through groupwork. We will explore various online communities in various manifestations

    and explore the principles tying them together.

    For clarity, a community is defined as a group of people who sustain interaction over time. The bonds ty-

    ing the group together could be a shared identity, a collective focus or purpose, or even the salvation of a

    particular need.

    Course Goals

    Students should understand cultural and theoretical constructs of community, as well as the

    technologies and trends of online communities over time.

    Students will learn and apply a critical cultural evaluative framework to online communities.

    Students will draft, plan, build, and evaluate an online community.

    Assignments and Grading

    Participation 30%

    Online Community Profile 25%

    Community Planning and Design 40%

    Implementation and Evaluation 15%

    Course Policies

    You are responsible for reading all required readings on the syllabus, including additional handouts.

    Please notify me in advance in writing if you have to miss a class; unexcused absences will count against

    your grade.

    Online Communities 021-259/160-259

    Online Communities syllabus - Spring 2008 1

    1 Much thanks for the unwitting assistance of Professors Elizabeth Osder, Jennifer Preece, Paul Resnick,

    Susan Herring, Howard Rheingold, Amy Bruckman, and many others.

    mailto:[email protected]:[email protected]
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    Spring 2008

    This course is given by the Graduate College. As such, class policies on matters such as requirements,grading, and sanctions for academic dishonesty are governed by the Graduate College. Students wishing to

    add or drop this course after the official deadline must receive the approval of the Dean of the Graduate

    College. Policy governing students enrolled in courses outside their own college or degree program may be

    found at: http://www.uiowa.edu/~provost/deos/crossenroll.doc

    Academic Fraud

    Plagiarism and any other activities when students present work that is not his or her own are academic

    fraud. Academic fraud is reported to the departmental DEO and to the Associate Dean for Academic Pro-

    grams and Services who enforces the appropriate consequences.

    www.clas.uiowa.edu/students/academic_handbook/ix.shtm

    Making a Suggestion or a Complaint

    Students with a suggestion or complaint should first visit the instructor, then the course supervisor and

    the departmental DEO. Complaints must be made within six months of the incident.

    www.clas.uiowa.edu/students/academic_handbook/ix.shtml#5

    Understanding Sexual Harassment

    Sexual harassment subverts the mission of the University and threatens the well-being of students, faculty,

    and staff.www.sexualharassment.uiowa.edu

    Reacting Safely to Severe Weather

    In severe weather, the class members will seek shelter in the innermost part of the building, if possible at

    the lowest level, staying clear of windows and free-standing expanses. (Operations Manual 16.14. i.)

    Accommodations for Disabilities

    A student seeking academic accommodations should register with Student Disability Services and meet

    privately with the course instructor to make particular arrangements.

    www.uiowa.edu/~sds/

    It is my desire to fully include persons with disabilities in this course. Please let me knowwithin the first

    two weeks of class if special accommodations are necessary to enable you to fully participate.

    Online Communities 021-259/160-259

    Online Communities syllabus - Spring 2008 2

    http://www.uiowa.edu/~sds/http://www.uiowa.edu/~sds/http://www.sexualharassment.uiowa.edu/http://www.clas.uiowa.edu/students/academic_handbook/ix.shtml#5http://www.clas.uiowa.edu/students/academic_handbook/ix.shtmhttp://www.clas.uiowa.edu/students/academic_handbook/ix.shtmhttp://www.uiowa.edu/~sds/http://www.uiowa.edu/~sds/http://www.sexualharassment.uiowa.edu/http://www.sexualharassment.uiowa.edu/http://www.clas.uiowa.edu/students/academic_handbook/ix.shtml#5http://www.clas.uiowa.edu/students/academic_handbook/ix.shtml#5http://www.clas.uiowa.edu/students/academic_handbook/ix.shtmhttp://www.clas.uiowa.edu/students/academic_handbook/ix.shtmhttp://www.uiowa.edu/~provost/deos/crossenroll.dochttp://www.uiowa.edu/~provost/deos/crossenroll.doc
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    Spring 2008

    Topical ScheduleReadings

    Selections are listed under the day on which they will be discussed. The syllabus is subject to constant

    revision, so make sure you keep up with the posted version on [xxxx]. Each days readings will be pre-

    sented by one or more students. For more detail, see the assignment section.

    Culture, Community, and Technology

    January 22 Introduction

    January 29 Rhetoric of Technology

    Technology and Culture

    February 5 Theories of CommunityCultural Considerations - Critical Race Theory

    Social Capital

    February 12 What is an Online Community?

    Online Communities I

    February 19 Online Communities

    Identity and the Internet

    February 25 Online Communities

    Embodiment, Identity, and the Internet

    March 4 Online Communities

    Typology

    Purpose

    March 11 Research Method and Ethics

    CMDA

    Content Analysis

    Cyberethnography

    March 18 Spring Break

    Online Communities II

    March 25 Culture, Technology, Community

    BlackPlanet

    Second Life

    April 1 Rituals, Beliefs, and Norms

    MMOs

    Games

    April 8 Practices and Governance

    Wikipedia

    April 15 TBA

    April 22 TBA

    April 29 Presentations

    May 6 Presentations

    Online Communities 021-259/160-259

    Online Communities syllabus - Spring 2008 3

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    Spring 2008

    ow

    Course Calendar

    Date Assign-

    ment Due

    Readings

    Jan 22, 2008 None None

    Jan 29, 2008

    Rhetoric of

    Technology

    Technology

    and Culture

    Pacey, A. (1983). The culture of technology. Cambridge, MA: MIT Press.

    Pp. 1-34, 78-96 [UIowa InfoLink]

    Winner, L. (1980) Do artifacts have politics?Daedelus 109(1). Available

    from:

    http://cscl.ist.psu.edu/public/users/mrosson/IST501/readings/Winner86

    .pdfDinerstein, J. (2006) Technology and its discontents: On the verge of the

    posthuman. American Quarterly 58(3). 569 [UIowa InfoLink]

    Baraka, A. (1979) Technology and Ethos. In Rage, rays, raise, raze: Es-

    says since 1965. Available from:

    http://www.marilynnance.com/titanic/baraka.html

    Lockard, J. (1995). Selling Brooklyn bridges in cyberspace. Bad Sub-

    jects 18. Available from: http://eserver.org/bs/18/Lockard.html

    Feb 5, 2008

    Theories of

    Community

    Cultural Con-

    siderations -

    Critical Race

    Theory

    Social Capital

    Dyer, R. (1999) The matter of whiteness. White. London: Routledge. Pp.

    1-40 [Handout]

    Lipsitz, G. (1995). The possessive investment in Whiteness: Racialized

    social democracy and the "White" problem in American Studies.

    American Quarterly 47(3). Pp. 369-387. [UIowa InfoLink}

    Tonnies, F. (1957). On Gemeinschaft and gesellschaft. In Community

    and society: Gemeinschaft und gesellschaft. Translated and edited by

    Charles P. Loomis. Lansing, MI: Michigan State UP. Pp. 223-231 Avail-

    able from: http://media.pfeiffer.edu/lridener/courses/GEMEIN.HTML

    Putnam, R. D. (1995). Tuning in, tuning out: The strange disappearance

    of social capital in America.PS: Political Science and Politics, 28(4), 664-

    683. [UIowa InfoLink]

    Putnam, R. D. (1995) Bowling alone. Journal of Democracy 6(1). 65.

    [UIowa InfoLink]

    Oldenburg, R. Chapters 1&2. The Great Good Place. [TBS]

    Online Communities 021-259/160-259

    Online Communities syllabus - Spring 2008 4

    http://media.pfeiffer.edu/lridener/courses/GEMEIN.HTMLhttp://media.pfeiffer.edu/lridener/courses/GEMEIN.HTMLhttp://media.pfeiffer.edu/lridener/courses/GEMEIN.HTMLhttp://eserver.org/bs/18/Lockard.htmlhttp://eserver.org/bs/18/Lockard.htmlhttp://www.marilynnance.com/titanic/baraka.htmlhttp://www.marilynnance.com/titanic/baraka.htmlhttp://cscl.ist.psu.edu/public/users/mrosson/IST501/readings/Winner86.pdfhttp://cscl.ist.psu.edu/public/users/mrosson/IST501/readings/Winner86.pdfhttp://cscl.ist.psu.edu/public/users/mrosson/IST501/readings/Winner86.pdfhttp://cscl.ist.psu.edu/public/users/mrosson/IST501/readings/Winner86.pdf
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    Spring 2008

    Course Calendar

    Feb 12, 2008

    What is an

    online com-

    munity?

    Lessig, L. (1999). Chapter 6. Code and other laws of cyberspace. New

    York, NY: Basic Books. Available from:

    http://codebook.jot.com/Book/Chapter6/Ch6Part1

    Wellman, B. and Gulia, M. (1999) Net surfers dont ride alone. In In P.

    Kollock and M. Smith (Eds.) Communities in Cyberspace. London:

    Routledge. Available from:

    www.chass.utoronto.ca/~wellman/publications/netsurfers/netsurfers.pdf

    Wellman, B. (2001) Computer networks as social networks.Science,

    293(14 September), 2031-2034. [UIowa InfoLink]

    Paccagnella, L. (2001) Online community action: Perils and Possibili-

    ties. In C. Werry and M. Mowbray (Eds), Online Communities: Com-

    merce, community action, and the virtual university. Upper Saddle

    River, NJ: Prentice Hall. Pp. 365-393 [Handout]

    Preece, J., Maloney-Krichmar, D, Abras, C. (2003) History and emer-

    gence of online communities. In B. Wellman (Ed.),Encyclopedia of

    Community. Berkshire Publishing Group, Sage. Available from:

    http://www.ifsm.umbc.edu/~preece/paper/6%20Final%20Enc%20preece

    %20et%20al.pdf

    Rheingold, H. (1992). Introduction and Daily Life in Cyberspace: Howthe Computerized Counterculture Built a New Kind of Place. The vir-

    tual community: Homesteading on the electronic frontier. Available

    from: http://www.rheingold.com/vc/book/

    Feb 19, 2008

    Online Com-

    munities

    Identity and

    the Internet

    Post dis-

    cussions

    online

    Goffman, E. (1959) Introduction and Chapter 1. Presentation of self in

    everyday life.

    Donath, J. (1999). Identity and deception in the virtual community. In

    P. Kollock and M. Smith (Eds.) Communities in Cyberspace. London:

    Routledge. Available online:

    http://smg.media.mit.edu/papers/Donath/IdentityDeception/IdentityDe

    ception.pdfBenkler, Y. (2006) Peer production and sharing. The Wealth of Net-

    works. New Haven, CT: Yale UP. Available from:

    http://www.benkler.org/Benkler_Wealth_Of_Networks_Chapter_3.pdf

    Online Communities 021-259/160-259

    Online Communities syllabus - Spring 2008 5

    http://smg.media.mit.edu/papers/Donath/IdentityDeception/IdentityDeception.pdfhttp://www.rheingold.com/vc/book/http://www.benkler.org/Benkler_Wealth_Of_Networks_Chapter_3.pdfhttp://www.benkler.org/Benkler_Wealth_Of_Networks_Chapter_3.pdfhttp://smg.media.mit.edu/papers/Donath/IdentityDeception/IdentityDeception.pdfhttp://smg.media.mit.edu/papers/Donath/IdentityDeception/IdentityDeception.pdfhttp://smg.media.mit.edu/papers/Donath/IdentityDeception/IdentityDeception.pdfhttp://smg.media.mit.edu/papers/Donath/IdentityDeception/IdentityDeception.pdfhttp://www.rheingold.com/vc/book/http://www.rheingold.com/vc/book/http://www.ifsm.umbc.edu/~preece/paper/6%20Final%20Enc%20preece%20et%20al.pdfhttp://www.ifsm.umbc.edu/~preece/paper/6%20Final%20Enc%20preece%20et%20al.pdfhttp://www.ifsm.umbc.edu/~preece/paper/6%20Final%20Enc%20preece%20et%20al.pdfhttp://www.ifsm.umbc.edu/~preece/paper/6%20Final%20Enc%20preece%20et%20al.pdfhttp://www.chass.utoronto.ca/~wellman/publications/netsurfers/netsurfers.pdfhttp://www.chass.utoronto.ca/~wellman/publications/netsurfers/netsurfers.pdfhttp://codebook.jot.com/Book/Chapter6/Ch6Part1http://codebook.jot.com/Book/Chapter6/Ch6Part1
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    Spring 2008

    Course Calendar

    Feb 26, 2008

    Online Com-

    munities

    Embodiment

    and Identity

    Gefen, D. And Ridings, C.M. (2004). Virtual community attraction: Why

    people hang out online. Journal of Computer-Mediated Communication

    10(1). [UIowa InfoLink]

    Robinson, L (2007). The cyber-self: the self-ing project goes online,

    symbolic interaction in the digital age. New Media and Society 9. 93.

    [UIowa InfoLink]

    Burkhalter, B. (1999). Reading race online: discovering racial identity in

    Usenet discussions. In P. Kollock and M. Smith (Eds.) Communities in

    Cyberspace. London: Routledge. Available from:

    http://www.sscnet.ucla.edu/soc/faculty/kollock/papers/communities_03.

    htm

    Senft, T. (2000) Baud girls and cargo cults. In T. Swiss and A. Herman

    (Eds.) World Wide Web: Myth, Metaphor, Magic New York: Routledge.

    Available from: http://www.terrisenft.net/writing/bgcc.html

    Suler, J. (2005). The psychology of cyberspace. Available from:

    http://www-usr.rider.edu/~suler/psycyber/basicfeat.html

    Nakamura (2002) Race in/For Cyberspace: Identity Tourism and Racial

    Passing on the Internet available at:

    http://www.humanities.uci.edu/mposter/syllabi/readings/nakamura.html

    Mar 4, 2008

    Online Com-

    munities

    Typology

    Purpose

    Stanoesvska-Slabeva and Schmid (2001) A typology of online communi-

    ties and community supporting platforms. Proceedings of the 34th Ha-

    waii International Conference on System Sciences. Available from:

    http://ieeexplore.ieee.org.proxy.lib.uiowa.edu/iel5/7255/20032/00927041.

    pdf?tp=&arnumber=927041&isnumber=20032

    Preece, J. and Maloney-Krichmar, D. (2003). Online communities: De-

    sign, theory, and practice.Journal of Computer-Mediated Communication,

    10(4), article 1. [UIowa InfoLink]

    Rheingold, H. (1993) Chapter 5 and 6. In The Virtual Community: Home-

    steading on the electronic frontier. Available from:

    http://www.rheingold.com/vc/book/5.htmland

    http://www.rheingold.com/vc/book/6.html

    Doering, N. (2002). Personal home pages on the Web: A review of re-

    search.Journal of Computer-Mediated Communication7(3). [UIowa Info-

    Link]

    Online Communities 021-259/160-259

    Online Communities syllabus - Spring 2008 6

    http://www.rheingold.com/vc/book/2.htmlhttp://ieeexplore.ieee.org.proxy.lib.uiowa.edu/iel5/7255/20032/00927041.pdf?tp=&arnumber=927041&isnumber=20032http://www.rheingold.com/vc/book/2.htmlhttp://www.rheingold.com/vc/book/2.htmlhttp://www.rheingold.com/vc/book/2.htmlhttp://www.rheingold.com/vc/book/2.htmlhttp://ieeexplore.ieee.org.proxy.lib.uiowa.edu/iel5/7255/20032/00927041.pdf?tp=&arnumber=927041&isnumber=20032http://ieeexplore.ieee.org.proxy.lib.uiowa.edu/iel5/7255/20032/00927041.pdf?tp=&arnumber=927041&isnumber=20032http://ieeexplore.ieee.org.proxy.lib.uiowa.edu/iel5/7255/20032/00927041.pdf?tp=&arnumber=927041&isnumber=20032http://ieeexplore.ieee.org.proxy.lib.uiowa.edu/iel5/7255/20032/00927041.pdf?tp=&arnumber=927041&isnumber=20032http://www.humanities.uci.edu/mposter/syllabi/readings/nakamura.htmlhttp://www.humanities.uci.edu/mposter/syllabi/readings/nakamura.htmlhttp://www-usr.rider.edu/~suler/psycyber/basicfeat.htmlhttp://www-usr.rider.edu/~suler/psycyber/basicfeat.htmlhttp://www.terrisenft.net/writing/bgcc.htmlhttp://www.terrisenft.net/writing/bgcc.htmlhttp://www.sscnet.ucla.edu/soc/faculty/kollock/papers/communities_03.htmhttp://www.sscnet.ucla.edu/soc/faculty/kollock/papers/communities_03.htmhttp://www.sscnet.ucla.edu/soc/faculty/kollock/papers/communities_03.htmhttp://www.sscnet.ucla.edu/soc/faculty/kollock/papers/communities_03.htm
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    Spring 2008

    Course Calendar

    Mar 11, 2008

    Research

    Methods

    Research Eth-

    ics

    Complete

    UIowa

    human

    subjects

    online

    certifica-

    tion

    course

    (IRB-02) at

    http://ww

    w.citiprogr

    am.org/

    You must

    turn in a

    copy of

    the certifi-

    cate.

    Schneider, S.M. and Foot, K.A. (2004) The Web as an object of study.

    New Media & Society 6(1). 114-122 [UIowa InfoLink]

    Herring, S. (2004) Computer-mediated discourse analysis: An approach

    to researching on-line behavior. Available from:

    http://ella.slis.indiana.edu/%7Eherring/cmda.pdfHudson, J. and Bruckman, A. (2004) 'go away': Participant objections to

    being studied and the ethics of chatroom research. The Information So-

    ciety, 20(2), 127-139. [UIowa InfoLink]Bruckman, A. (2006). Teaching students to study online communities

    ethically. Journal of Information Ethics 15(2), 82-98. [UIowa InfoLink]

    Churchill, E.F. And Halverson, C.A. (2005). Social networks and social

    networking. IEEE Internet Computing 9(5). Pp. 14-19 [UIowa InfoLink]

    Ess, C. (2001) AoIR research ethics. Available from:

    http://aoir.org/reports/ethics.pdf

    Walther J.B. Research ethics in Internet-enabled research: Human sub-

    jects issues and methodological myopia. Ethics and Information Technol-ogy 4. 205-216 Available from:

    http://www.nyu.edu/projects/nissenbaum/ethics_wal_full.html

    Miller, R. and Slater, D. (2000). Chapter 1. The Internet: An Ethnographic

    Approach. [TBS}

    Mar 18, 2008 Spring Break

    Online Communities 021-259/160-259

    Online Communities syllabus - Spring 2008 7

    http://www.nyu.edu/projects/nissenbaum/ethics_wal_full.htmlhttp://www.nyu.edu/projects/nissenbaum/ethics_wal_full.htmlhttp://www.nyu.edu/projects/nissenbaum/ethics_wal_full.htmlhttp://aoir.org/reports/ethics.pdfhttp://aoir.org/reports/ethics.pdfhttp://ella.slis.indiana.edu/~herring/cmda.pdfhttp://ella.slis.indiana.edu/~herring/cmda.pdfhttp://www.citiprogram.org/http://www.citiprogram.org/http://www.citiprogram.org/http://www.citiprogram.org/http://www.citiprogram.org/http://www.citiprogram.org/
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    Spring 2008

    Course Calendar

    Mar 25, 2008

    Culture, Com-

    munity, and

    Technology

    Online

    Commu-

    nity

    Evaluation

    Due

    Winner, L. (1996). Who will we be in cyberspace? The Information Soci-

    ety 12. 63-72. [UIowa InfoLink]

    boyd, d. [blog post] Viewing America. Available from:

    http://www.zephoria.org/thoughts/archives/2007/06/24/viewing_america.

    html

    Raymond, E. (xxxx) The Cathedral and the Bazaar

    http://catb.org/~esr/writings/cathedral-bazaar/cathedral-bazaar/cathedra

    l-bazaar.pshttp://www.tuxedo.org/~esr/

    boyd,d. and Ellison, N. (2007) Social network sites: Definition, history,

    and scholarship. Journal of Computer-Mediated Communication 13 (1), 210

    230 [UIowa InfoLink]

    April 1

    Rituals, Beliefs,

    and Norms

    MySpace

    Livejournal

    MMOs

    Casual Games

    Slashdot

    Preece, J. and Nonnecke,B. (2000) Lurker demographics: counting the

    silent. Proceedings of CHI 2000, April 1 - 6, 2000, The Hague, Nether-

    lands, pp. 73-80 [UIowa InfoLink]

    Postmes, T., Spears, R. And Lea, M. (2000). The formation of group

    norms in computer mediated communication. Human Communication

    Research 26. 341-371 [UIowa InfoLink]

    Dibbell, J. (1998). A rape in cyberspace. InMy Tiny Life. New York:

    Henry Holt. pp. 11-32. Available online:

    http://www.juliandibbell.com/texts/bungle.html and also:

    http://www.lulu.com/content/1070691(I recommend this one for read-

    ability)

    Castronova, E. (2001). Virtual worlds: A first-hand account of market

    and society on the Cyberian Frontier. Available from:

    http://www.bepress.com/giwp/default/vol2/iss1/art1/current_article.html

    Morris, S. (xxxx) Online gaming culture: an examination of emerging

    forms of production and participation in multiplayer first person

    shooter gaming [UIowa InfoLink]

    boyd, d. (2006). Friends, friendsters, and top 8: Writing community into

    being on social network sites.First Monday 11(12) (December) Available

    from: http://firstmonday.org/issues/issue11_12/boyd/index.html

    Online Communities 021-259/160-259

    Online Communities syllabus - Spring 2008 8

    http://www.bepress.com/giwp/default/vol2/iss1/art1/current_article.htmlhttp://www.lulu.com/content/1070691http://www.juliandibbell.com/texts/bungle.htmlhttp://www.bepress.com/giwp/default/vol2/iss1/art1/current_article.htmlhttp://www.bepress.com/giwp/default/vol2/iss1/art1/current_article.htmlhttp://www.lulu.com/content/1070691http://www.lulu.com/content/1070691http://www.juliandibbell.com/texts/bungle.htmlhttp://www.juliandibbell.com/texts/bungle.htmlhttp://www.tuxedo.org/~esr/http://www.tuxedo.org/~esr/http://www.tuxedo.org/~esr/writings/cathedral-bazaar/http://www.tuxedo.org/~esr/writings/cathedral-bazaar/http://www.tuxedo.org/~esr/writings/cathedral-bazaar/http://www.tuxedo.org/~esr/writings/cathedral-bazaar/http://www.zephoria.org/thoughts/archives/2007/06/24/viewing_america.htmlhttp://www.zephoria.org/thoughts/archives/2007/06/24/viewing_america.htmlhttp://www.zephoria.org/thoughts/archives/2007/06/24/viewing_america.htmlhttp://www.zephoria.org/thoughts/archives/2007/06/24/viewing_america.html
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    Spring 2008

    Course Calendar

    April 8

    Practices, Gov-

    ernance, and

    Design

    (PG&D)

    Wikipedia

    YouTube

    Flickr

    Digg

    iVillage

    Coates, J. (1993) Cyberspace innkeeping: Building online community.

    Available from: http://gopher.well.sf.ca.us:70/0/Community/innkeeping

    Miklaucic, S. (xxxx) Virtual real(i)ty: SimCity and the production of

    urban cyberspace. [UIowa InfoLink]

    Godwin, M. (1994). Nine principles for making virtual communities

    work. Wired 2.06(June). Available from:

    http://www.wired.com/wired/archive/2.06/vc.principles_pr.html

    Suler, J. (1998). Making virtual communities work. Available from:http://www-usr.rider.edu/~suler/psycyber/commwork.html

    Bruckman, A. (1996) Finding one's own space in cyberspace. Technology

    Review 99(1) (January) [UIowa InfoLink]

    Kollock, P. (1999). The economies of online cooperation: Gifts and pub-

    lic goods in cyberspace. In P. Kollock and M. Smith (Eds.) Communities

    in Cyberspace. London: Routledge. Available from:

    http://www.sscnet.ucla.edu/soc/faculty/kollock/papers/economies.htm

    Apr 15, 2008

    PG&D contin-ued...

    Andrews (2002). Audience-specific online community design. Communi-

    cations of the ACM 45(4), 64-68. [UIowa InfoLink]Suler, J. (xxxx) Communicative subtlety in multimedia chat. Available

    from: http://www-usr.rider.edu/~suler/psycyber/

    Kim, A.J. (1998) Secrets of successful web communities: 9 timeless de-

    sign principles for community building. [TBS]

    Bruckman, Amy (xxxx) Approaches to managing deviant behavior in

    virtual communities. Available from:

    http://www.cc.gatech.edu/~asb/papers/deviance-chi94.txt

    Apr 22, 2008 TBA

    Apr 29, 2008 Presentations

    May 6, 2008 Presentations

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    Online Communities syllabus - Spring 2008 9

    http://www.cc.gatech.edu/~asb/papers/deviance-chi94.txthttp://www.cc.gatech.edu/~asb/papers/deviance-chi94.txthttp://www.cc.gatech.edu/~asb/papers/deviance-chi94.txthttp://www.sscnet.ucla.edu/soc/faculty/kollock/papers/communities_03.htmhttp://www.sscnet.ucla.edu/soc/faculty/kollock/papers/communities_03.htmhttp://www-usr.rider.edu/~suler/psycyber/commwork.htmlhttp://www-usr.rider.edu/~suler/psycyber/commwork.htmlhttp://www.wired.com/wired/archive/2.06/vc.principles_pr.htmlhttp://www.wired.com/wired/archive/2.06/vc.principles_pr.htmlhttp://gopher.well.sf.ca.us:70/0/Community/innkeepinghttp://gopher.well.sf.ca.us:70/0/Community/innkeeping
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    Assignments

    Participation Grade (30%)

    Discussion Leader (20%) - Each student is required to present at least THREEassigned readings during

    the course of the semester. Your presentation should cover the argument and your interpretations of

    those arguments, rather than a book report of the reading. Since the readings are grouped loosely by

    topic, you should work together with the other students presenting readings during that class. Bonus

    points will be given for presentations that examine some online community through the arguments of the

    assigned reading(s).

    Class Participation (10%)All students not doing readings are required to submit at least two questions

    about the readings for that class. Your questions can NOT be about the same reading, but one question

    can ask about similar themes in multiple readings (ask if youre not sure what this means). This is in-

    tended to give me an idea of what to focus on during class discussion.

    Questions must be emailed to me (use the subject heading [class date] discussion questions) by Monday at

    5 PM. Late questions will cause a reduction of your participation grade...cuz that means you havent read

    the readings.

    Online Community Profile (25%) - 5 to 7 pages

    This assignment requires you to select an online community and evaluate it using the questions and crite-

    ria below. The purpose of this assignment is to acquaint you with the technological, social, and cultural

    frameworks of an online community of your choice. This assignment cannot be started until the comple-

    tion of the UIowa IRB human subjects research training, and is due March 25. Your community must be

    clearly identified and, if possible, a link to the community should be provided.

    Please answer the following questions in the course of your report:

    1. How does this community manifest itself online? Describe the platform and software used by thecommunity.

    a. Describe in detail the text, graphics, multimedia, and page design used to represent the community

    themes.

    b. What are the major sections and organizational elements of the community? What are the contents

    vs. the functions available on the site?

    c. How do the aesthetics of the community strike you? Do they appeal or repel? Why?

    2. What is the central interest of this community? Is there a a particular theme, philosophy, or style thatinforms this interest?

    a. How did you find your community (e.g., search engine)?

    3. What is the central or common interest of the community?

    a. What need does it fulfill?

    i. Why do people participate?

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    ii. What is their reward?

    b. Does the community have a prevailing philosophy or style?

    i. Do community members use terms or expressions that are unique to the group?

    ii. Are there ethical, social, and cultural issues that are of concern for this community?

    iii.When you joined or visited the community, did you feel welcome in the group?

    1. Is it a group you would be interested in joining?

    4. Who created the community?

    5. Who are the participants in this community?

    a. Did you join or visit?

    6. How is identity constructed in this community (e.g., bios, aliases, avatars)?

    7. What is the method of interaction? How do users interact?

    a. What is the quality of the discourse?

    b. What is the tone of the interaction?

    c. How often do users post/login/participate?

    8. Do the members trust each other? How is trust created?

    9. What policies or rules govern the community?

    10. What aspect of this community appeals to you most? Least?

    Online Community Design (40%)

    As a team (to be decided later), you will be required to plan and design an online community. The final

    product will be erected on the web using OC templates fromwww.ning.com, but before we get to that

    stage, you must produce a detailed analysis and explanation of your community and how it will operate,

    using materials from the readings of the course, your evaluations of other online communities, and your

    practical experience. Your community will be written up using the Project Roadmap framework (see be-

    low) and evaluated by the other teams.

    Project Roadmap

    Here is a broad outline of the report that your team will prepare and present to explain your online com-

    munity. This document will be due at the final presentation.

    I. Executive Summary

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    http://www.ning.com/http://www.ning.com/http://www.ning.com/
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    II. Mission

    A. About your Community

    B. Mission and Values

    1. What is the purpose?

    2. How will this clear purpose facilitate credibility and trust in the community?

    C. Strategy: How is it unique?

    D. Goals and Objectives of your community

    III. The People

    1. Who are the residents of your community?

    a. Describe them?

    b. Why do they need this?

    c. Can they get it anywhere else?

    A. Research

    1. What do you know about this audience?

    2. How can you learn more about them?

    a. Research Plan

    b. Research cited

    B. How do you design a community to meet their unique needs?

    1. What about this topic or audience provides guidance for community design?

    IV. The Community

    A. Detailed description of your community as a product?

    1. Topic: What is it about?

    2. Audience: Who is it for?

    3. What does it provide?

    a. Interaction model? Users talk to each other, publish content, Share? Peer

    Production

    B. Programming/Content Plan

    C. Sections, Services, Special Features

    1. Design

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    2. Layout

    3. Style

    4. User interactions

    a. How will you get people to participate?

    i. Incentives? Rewards?

    ii. How will users build Trust?

    iii. What is the role of identity?

    1. What assessment signals will your community promote to

    create transparency and promote trust?

    V. Marketing

    A. How will your community:

    1. Learn about your site?

    2. Find your site?

    3. Will you link or partner with other content or communities?

    VI. Operations & Policies

    A. How will you run your community?

    1. Technology?

    a. What technologies will you use?

    b. Can you buy or do you need to build your technology?

    B. Staffing

    1. Who will you need to run the community?

    a. Job descriptions

    b. Skills? Interests

    c. Organizational Plan

    i. Who does what?

    d. Operations Plan:

    i. How does it all fit together?

    C. Logistics

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    1. Unique issues to your idea?

    a. De-centralized management

    i. Remote, low cost of operations

    b. centralized management

    i. office, other expenses

    D. Policies?

    1. What are the policies or rules that guide your community?

    a. What are the implications of these choices?

    i. Do users have to accept to participate?

    VII. Appendices

    A. Examples (mock-ups, page designs, examples)

    B. Additional Research

    1. Copies of any important documents.

    C. Other supporting documents

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