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Observing Group Process. Observing Group Process. Glossary Case Study Observation Instruments The Systems Approach. Glossary. Analyzing Group Process —a method for group members to report their views of the group’s process . - PowerPoint PPT Presentation
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Stewart L. Tubbs
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
10C H A P T E RC H A P T E R
Observing Group Process
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 2
Observing Group Process
• Glossary
• Case Study
• Observation Instruments
• The Systems Approach
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 3
Glossary
• Analyzing Group Process—a method for group
members to report their views of the group’s process.
• Functional Task Roles of Discussants—a method of recording which group members made comments that were task-oriented.
• Interaction Diagram—a graphic method for showing who talks to whom in a group discussion.
• Participant Rating Scale Form—a method for group participants to rate their group on a number of different dimensions.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 4
Glossary
• Postmeeting Reaction Form—a method for allowing participants to assess their view of the group’s effectiveness.
• Progress Report on Group Interaction—a method for measuring each group member’s perceptions of a group meeting.
• Self-Centered Roles of Discussants—a method of recording which group members made comments that were more self promoting than group promoting.
• Socio-Emotional Roles of Discussants—a method of recording which group members made comments that were more socially oriented. These comments often build the group members’ feelings.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 5
Glossary
• Team Diagnostic Questionnaire—a method of determining a group’s strengths and weaknesses from the viewpoint of the group members.
• The Collaborative Team Leader-Leader Version—a method for team leaders to assess their own group leadership effectiveness.
• The Collaborative Team Leader-Team Version—a method for team members to assess their group leader’s effectiveness.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 6
Observation Instruments
• All of us benefit from periodic observation and feedback.
• The instruments that follow are designed to structure your observations in such a way as to help you learn more about how your group is performing.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 7
Observation Instruments
• All-Purpose Discussion Rating Scale
Source: From Galanes, Adams, and Brilhart, 2000, p. 263.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 8
Observation Instruments
• Interaction Diagram
Source: From Wilson, 2002, pp. 295-96.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 9
Observation Instruments
• Functional Task Roles of Discussants
Source: From Wilson, 2002, p. 298. Based on K.D. Berne and P. Sheats (1948).
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 10
Observation Instruments
• Functional Socio-Emotional Roles of Discussants
Source: From Wilson, 2002, p. 301. Based on K.D. Berne and P. Sheats (1948).
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 11
Observation Instruments
• Self-Centered Roles of Discussants
Source: From Wilson, 2002, p. 301. Based on K.D. Berne and P. Sheats (1948).
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 12
Observation Instruments
• Analyzing Group Process
Source: From Huszczo, 1996, pp. 47-48.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 13
Observation Instruments
• Team Diagnostic Questionnaire
Source: From Huszczo, 1996, pp. 43-45.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 14
Observation Instruments
• The Collaborative Team Leader-Leader Version
Source: From LaFasto and Larson, 2001, p. 151.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 15
Observation Instruments
• The Collaborative Team Leader-Team Version
Source: From LaFasto and Larson, 2001, p. 153.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 16
Observation Instruments
• Postmeeting Reaction Form
Source: From Galanes, Adams, and Brilhart, 2000, p. 267.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 17
Observation Instruments
• Participant Rating Scale Form
Source: From Galanes, Adams, and Brilhart, 2000, p. 267.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 18
Observation Instruments
• Progress Report on Group Interaction
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 19
The Systems Approach
• The most effective way to behave either as a leader or as a participant in a group varies with the type of group and the group’s objectives.