43
FoCOM User manual www.obdtester.com/focom Copyright © 2004 – 2015 SECONS s.r.o., http: //www.secons.com/ All rights reserved. Version 2016-08-25

FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

  • Upload
    others

  • View
    10

  • Download
    5

Embed Size (px)

Citation preview

Page 1: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOMUser manual

www.obdtester.com/focom

Copyright © 2004 – 2015 SECONS s.r.o., http: //www.secons.com/All rights reserved. Version 2016-08-25

Page 2: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

SECONS s.r.o. is not connected with Ford Motor Company in any way.

Please read carefully this user manual before using the FoCOM application.

Before using the software please read license agreement.

Ford, Lincoln, Mercury are registered trademarks of Ford Motor Company or other owners.

Mazda is registered trademark of Mazda Motor Company or other owners.

Jaguar, Aston Martin, Land Rover are registered trademarks of Ford Motor Company or otherowners.

All trademarks used in this documentation or programs or any other material are used nominativelyfor identification purposes only and may be property of their respective owners.

2 / 43

Page 3: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

Table of Contents 1 Introduction......................................................................................................................................5

1.1 Key features..............................................................................................................................5 2 FoCOM software and driver installation..........................................................................................6

2.1 Microsoft Windows operating System.....................................................................................6 2.2 Microsoft Windows 8 driver installation..................................................................................7 2.3 Interface busy issue [Microsoft Windows]...............................................................................8 2.4 GNU/Linux System..................................................................................................................8

2.4.1 Requirements....................................................................................................................8 2.4.2 Setting up devices.............................................................................................................8 2.4.3 Installation.........................................................................................................................8

3 First steps..........................................................................................................................................9 3.1 Software updates.....................................................................................................................10

4 Diagnostic connectors used in Ford vehicles.................................................................................11 4.1 3-pin........................................................................................................................................11 4.2 6-pin........................................................................................................................................11 4.3 OBD-I.....................................................................................................................................12

5 Settings...........................................................................................................................................13 6 Connecting to control units............................................................................................................15

6.1 Diagnostics of selected “non-standard” models.....................................................................15 6.2 Communication protocols.......................................................................................................16 6.3 Information about Ford control units......................................................................................16 6.4 Ford ECU terminology...........................................................................................................16 6.5 PATS – Immobilizer (Passive Anti-Theft System)................................................................17 6.6 Diagnostics of TCM and ICU.................................................................................................17

7 Auto - scan......................................................................................................................................18 8 Special Diagnostics........................................................................................................................19 9 Diagnostic functions.......................................................................................................................20

9.1 Unrecognized Control Unit.....................................................................................................21 9.2 Control Unit Identification......................................................................................................23 9.3 Read fault code memory.........................................................................................................24 9.4 Clear Fault Codes....................................................................................................................24 9.5 Freeze frame...........................................................................................................................25 9.6 Measured values (live data)....................................................................................................26

9.6.1 Graph display..................................................................................................................26 9.6.2 Display 3x3.....................................................................................................................26 9.6.3 Display list......................................................................................................................26 9.6.4 Save to log.......................................................................................................................26

9.7 Actuators activation................................................................................................................27 9.7.1 Key On Engine Off test (KOEO test).............................................................................27 9.7.2 Key On Engine Running test (KOER test).....................................................................27

9.8 Programming/Coding functions..............................................................................................28 9.8.1 PATS (immobilizer) coding and ECU pairing................................................................29 9.8.2 Diesel injector coding / pump adjustment.......................................................................29 9.8.3 Diesel DPF regeneration.................................................................................................29 9.8.4 Odometer adjustment......................................................................................................29 9.8.5 Reset ECU.......................................................................................................................29

9.9 Control unit configuration......................................................................................................30

Page 4: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

9.10 CCF - Central configuration.................................................................................................31 9.11 PCM configuration in VID block.........................................................................................32 9.12 AS-BUILT configuration......................................................................................................32 9.13 ECU Programmable parameters (Configuration).................................................................34

9.13.1 Edit................................................................................................................................35 9.13.2 Hex edit.........................................................................................................................35 9.13.3 Revert to original..........................................................................................................35 9.13.4 Undo all changes...........................................................................................................35 9.13.5 Go back.........................................................................................................................35 9.13.6 Load..............................................................................................................................36 9.13.7 Save...............................................................................................................................36 9.13.8 Copy..............................................................................................................................36 9.13.9 Print...............................................................................................................................36

10 Control unit memory programming..............................................................................................37 11 Ford IDS and FoCOM comparison..............................................................................................38

11.1 Control unit selection............................................................................................................38 11.2 Fault codes............................................................................................................................38 11.3 Identification.........................................................................................................................39 11.4 Measured values (Datalogger)..............................................................................................39 11.5 Actuator activation................................................................................................................39 11.6 Programming function..........................................................................................................40 11.7 Autoscan (Network test).......................................................................................................40

12 Reporting bugs and improvement requests..................................................................................41 12.1 How to create Debug Log.....................................................................................................41 12.2 How to create ECU Snapshot...............................................................................................42 12.3 Unsupported control unit......................................................................................................42 12.4 Problems with configuration.................................................................................................42

13 Known problems..........................................................................................................................43

Page 5: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

1 IntroductionThank you for purchasing the FoCOM diagnostic interface and software. FoCOM is

professional tool for diagnostics of Ford vehicles. Please read carefully this User Manual beforeusing the product. Additional technical information is available from www.DiagWiki.com.

If you have experience with original diagnostic tool Ford IDS, we recommend you to studychapter comparing both systems.

We hope you'll find our products useful. In case you have any questions, problems orfeedback please contact as at [email protected]. We're here to help!

1.1 Key features

• FoCOM covers for wide range of ECUs and models• Fully multiplexed all-in-one smart USB2.0 interface • Wide range of communication protocols and buses covered incl. J1850 PWM, ISO, CAN• Automatic ECU recognition • Automatic vehicle scan • ECU Identification• Fault code (DTC) reading• Fault code clearing • Measured values / live data• Live data recording • Diagnostic protocol printing • Actuator tests• Commands / Coding• Configuration (“Programmable parameters” in dealer tool)

The FoCOM system works with Ford vehicles. It works as well with Ford subsidiaries vehiclessuch as Mazda, Lincoln, Mercury, Jaguar, but without guarantee of 100% functionality. The rule ofthumb is: tasks related to fault code memory and identification are reliable everywhere, butmeasured values and other functions may not be fully supported.

5 / 43

Page 6: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

2 FoCOM software and driver installation

2.1 Microsoft Windows operating System

1. Insert FoCOM installation CD to your CD-ROM drive2. Run installation file FoComSetup.exe 3. Choose language for the installer

4. Choose your destination folder for the FoCOM and click on Install button and after successful installation click on Close button.

FoCOM drivers are automatically updated during the FoCOM installation. When prompted toinstall „unsigned“ drivers, click on Install this driver software anyway (Microsoft® Windows® 7)or Continue Anyway (Microsoft® Windows® XP. ).

Microsoft® Windows® will automatically install drivers when you plug-in the FoCOM to USBport. Driver installation isn't required for operation on GNU/Linux system.

6 / 43

Page 7: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

2.2 Microsoft Windows 8 driver installation

In case of problem with installing drivers on Windows 8 64-bit, please follow these steps:

1. Press Windows Key + R2. In the window that appears, type: “shutdown.exe /r /o /f /t 00”3. Press "OK" button4. The System will restart to a "Choose an option" screen5. Select "Troubleshoot" from "Choose an option" screen6. Select "Advanced options" from "Troubleshoot" screen7. Select "Startup Settings" from "Advanced options" screen8. Click "Restart" button9. System will restart to another "Startup Settings" screen10. Select "Disable Driver Signature Enforcement" (press number on keyboard for option

shown on screen - F7 or 7)11. Once the system starts, install the diagnostic interface drivers as you would on Windows 7

Windows Vista & 7 required signed all .sys files (we use usbser.sys shipped by Microsoftwith valid digital signature). Final version of Windows 8 requires also signed .inf file (whichis not in our case). The above procedure helps to override unsigned .inf file. Once driver is

installed, the program will work properly.

7 / 43

Page 8: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

2.3 Interface busy issue [Microsoft Windows]

In case you receive error “Interface busy” while testing your interface, please make sure:

1. You're not running any modem, mobile phone, or printer monitoring application that blocks “COM ports” from being used by other applications.

2. You're not running Hella Gutmann software on the same PC. Process called “GMPortal.exe”prevents SECONS diagnostic applications from properly accessing the diagnostic interface. You may temporarily resolve this problem by running “Windows Task Manager”, right-clicking on GMPortal.exe process in “Processes” tab and selecting “End process”.

3. Software modem drivers do not block COM ports.

4. You have selected correct COM port (use “Device manager” button to find port number under “Ports (COM & LPT)” group.

2.4 GNU/Linux System

Our diagnostic application are tested to work under Linux. The applications can be rununder Linux, BSD or Apple OS/X on Intel x86 using Wine environment. The installer andapplications perform fully automated installation under these operating system.

2.4.1 Requirements

• Linux 2.6.x with USB support (or FreeBSD) • USB CDC Driver • Wine 1.0.1

Recent Debian Linux or Ubuntu meet the above requirements.

2.4.2 Setting up devices

Driver installation isn't required for operation on GNU/Linux system. Diagnosticapplications require access to /dev/ttyACMx devices from Wine environment. This can be set-upvery easily using these commands:

ln -s /dev/ttyACM0 ~/.wine/dosdevices/com5ln -s /dev/ttyACM1 ~/.wine/dosdevices/com6ln -s /dev/ttyACM2 ~/.wine/dosdevices/com7ln -s /dev/ttyACM3 ~/.wine/dosdevices/com8

Diagnostic interface should be then visible from the FoCOM diagnostic application.

2.4.3 Installation

Programs can be installed by launching setup.exe file using wine, e.g. wine FoCOMSetup.exe.

You can download the latest version of FoCOM from www.obdtester.com/downloads

8 / 43

Page 9: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

3 First steps1. Connect the FoCOM interface to your computer.

2. Connect the FoCOM interface to OBD-II connector in the vehicle. You can use picturegallery for find it, available from main menu – OBD-II Connector Location button.

3. Set-up FoCOM application

Select Settings from FoCOM main menu andconfigure interface port. After clicking on Refresh button,software should find port to which FoCOM interface isconnected. Choose this port. Then click on Test Interfaceto make sure everything is OK. The software shoulddisplay Serial number and licenses (partially hidden onscreenshot on the right side).

4. Save settings and return to main menu.

5. Turn ON the ignition, but don't start the engine.

6. Select control unit by clicking on Select Control Unit button.

7. Choose diagnostic platform

8. In a new window, choose desired control unit.

9 / 43

Page 10: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9. If the control unit was recognized, you can use diagnostic functions now. In other case, youmust select correct type of control unit. (chapter Unrecognized Control Unit)

3.1 Software updates

Software updates in diagnostic version are available for free. You can download them fromhttp://www.obdtester.com/downloads. When downloading, type a serial number of your interface asuser name. Password leave blank. The serial number can be found in settings of FoCOM afterperforming test interface, or on silver label of the interface. We recommend you to maintainsoftware up-to-data, because updates provides support for new ECUs and fix various FoCOMissues. We also recommend you to update firmware in diagnostic interface every time you updatethe software. Firmware upgrade process is as follows:

1. Connect your interface via USB to your computer.2. Go to settings of FoCOM and perform test interface.3. Click on "Apply Changes" button.4. Click on "Upgrade firmware" button.

Do not disconnect the interface during upgrading the firmware.

10 / 43

Page 11: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

4 Diagnostic connectors used in Ford vehiclesLocation of diagnostic connector (database of vehicle images) is available from main menu ofFoCOM.2-pin

Is used only for diagnostics of older vehicles by DCL/CART protocol.

4.1 3-pin

1 GND

2 DCL

3 DCL

This connector is used only for diagnostics of older vehicles by DCL/CART protocol.

4.2 6-pin

1

2

3

4

5 GND

6This connector is used only for diagnostics of older vehicles using DCL/CARTprotocol.

11 / 43

Page 12: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

4.3 OBD-I

1 9

2 10

Ford DCL Bus + 3 11 Ford DCL Bus -

Chassis ground (GND) 4 12

Signal ground (GND) 5 13

6 14

ISO9141 K Line 7 15 ISO9141 L-Line

8 16This connector is used only for diagnostic of older vehicles by DLC protocol, connector iscompatible with OBD-II connector.OBD-II

1 9

SAE J1850 Bus + 2 10 SAE J1850 Bus -

MS CAN High 3 11 MS CAN Low

Chassis ground (GND) 4 12

Signal ground (GND) 5 13 Flash. Pgm. Volt.

HS CAN High 6 14 HS CAN Low

ISO9141 K Line 7 15 ISO9141 L-Line

8 16Diagnostic connector is mandatory in all vehicles after 2000, is used from 1996.

12 / 43

Page 13: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

5 SettingsAll functions in settings are described below.

Language - choose language of diagnostic application user interface in the drop down menu.

Units type - you can choose metric or imperial unit system for measured values.

Refresh - this button refreshes COM port selection drop down list. Correct COM port numbershould be already chosen after connecting diagnostic interface via USB to PC and clicking onRefresh button. If not, choose correct COM port number from the list. It is needed in order toperform successful interface test.

Test interface – before each use of program, please test proper function of your connected interfaceby clicking this button. After successful test, you can see a serial number of your interface displayedbelow the COM port field, then firmware version and information about active licenses.

Activate license – this button is used for activating new license/s to use the program or specialfunctions. Internet connection is required. Standard license is already activated for all interfacesbefore purchase.

Upgrade firmware – use this button to upgrade firmware in your diagnostic interface every timeafter installing the latest software version (available at www.obdtester.com/downloads). Do notdisconnect your interface during upgrading the firmware.

13 / 43

Page 14: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

Device Manager – is used to finding out correct COM port number, or to reinstall drivers. Your device appears as “ELM-USB Interface (COMx)” under “Ports (COM & LPT)”.

Bluetooth Manager – is a preparation to upcoming bluetooth feature. The button is currently inactive.

Expert functions

Development functions - Enables additional functions under development. This setting is not savedbefore program exit and will be cleared on every application start. Do not enable this option unlessrequested by SECONS support staff as these functions may be dangerous to use without properinstructions.

Expert mode – Enables additional functions such as special coding functions or additionalconfiguration options. These functions are intended for experienced technicians and are provided on“AS IS” basis, with absolutely no guarantee. It is highly recommended to leave this optionunchecked. This mode also eliminates some warning messages and questions.

Protocol settingsYou can set various timings for each communication protocol. This is advanced feature used forexample when problems occur with connection to control unit caused by slower ECU response andthe like.

Restore Defaults – this button restores all modified timings of all protocols to default values.

Changing protocol settings is not required before normal use of the program. You will beasked to make changes by our tech. support when solving your issue at [email protected]

if necessary.

Debug functions

By clicking on Save Debug button, you can capture the latest data from elapsed communicationbetween control unit and program into one file. Providing this file is required only by our technicalsupport. Based on these data, we are able to monitor the whole process of performed operation andits correctness.

Use of debug function is important for successful resolution of any program failure orverifying its causes. For more information on how to proceed, please read the followingchapter Reporting bugs and improvement requests.

14 / 43

Page 15: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

6 Connecting to control units

6.1 Diagnostic platform selection

Standard Ford diagnostics – for most of vehicles pre 2015. However, some vehicles from 2013 may already be on the new platform. Then is necessary choose “2015+ platforms”.

2015+ platforms – for these vehicles from 2015: Mustang, Explorer, S-MAX, Galaxy, Mondeo, Fusion, Tourneo Connect, Transit Connect, Transit Custom, Tourneo, F-Series.

Volvo diagnostics – for Volvo vehicles.

Ford Galaxy I and II (1995-2006) – both generations were manufactured as a joint venture product between Ford and VW (based on VW Sharan platform). 2.3L EEC-V PCM and PATS ECUs uses standard protocol. Ford Galaxy after 2006 is based on Ford CD340 platform and uses standard Forddiagnostics.

6.2 Control unit selection

This function will display a complete list of control units. You can select and connect to the specificcontrol unit you wish to diagnose.

It is common that low-cost vehicles have only a few control units e.g. PCM, ABS, IPC and RCM.

All control units present in tested vehicle can be detected by Auto – scan function.

If control unit was recognized, you can usediagnostic functions. In other case, you should study chapterUnrecognized Control Unit before usingdiagnostic functions.

6.3 Diagnostics of selected “non-standard” models

Ford Galaxy III (2006-present) Can be diagnosed by FoCOM in standard way.

Ford Ka I (1996-2008) Can be diagnosed by FoCOM in standard way.

Ford Ka II (2008-present) You need use Fiat Examiner or FiCOM or to diagnose them. This vehicle is manufactured as a joint venture product between Ford and Fiat.

Land Rover Freelander (97-06) You need use BMW diagnostic tool such as BimCOM.

15 / 43

Page 16: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

Land Rover Range Rover (94-05) You need use BMW diagnostic tool such as BimCOM.

EEC-IV To diagnose EEC-IV control units (1988-1996, Ford Escortup to 1999) use Special Diagnostics → EEC-IV (DCL).

6.4 Communication protocols

Protocol Bus Production

DCL (CART) DCL (RS485) 1988 – 1996

Ford SCP SAE J1850 PWM 1996 – 2005

Ford ISO ISO9141 1996 – 2008

ISO 15765 CAN-BUS (ISO 11898) 2003 – present

UDS (ISO 14229) CAN-BUS (ISO 11898) 2008 – present

6.5 Information about Ford control units

Every vehicle after 1996 contains at least one ECUs (Electronic Control Unit), powertrain controlunit (PCM) is present every time, in modern types also ABS, RCM(Airbag), perhaps evenIPC(Instrument Panel Cluster), BCM (Body Control Module) and many others.

Important notice for Jaguar diagnosis: due to differences and incompatibility between addressingschemes used Jaguar and other Ford Motor Company vehicles some Jaguar ECUs may havedifferent function.

Ford Motor Company ECU Jaguar ECU

RPSDM – Rear passenger sliding door module Heater module (Webasto heater)

ILCM – Illuminated Light Control Module Tire Pressure Monitor

SASM – Steering angle sensor module Passenger Seat Module

6.6 Ford ECU terminology

PCM Powertrain Control Module

ICU Injector Control Unit

TCM Transmission Control Module

EPS Electronic Power Steering

IPC Instrument Panel Cluster

HEC Hybrid Electric Cluster (same as IPC)

16 / 43

Page 17: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

RCM Restraint Control Module – airbags, etc.

ECS Restraint Control Module – same as RCM

BCM Body Control Module

GEM General Electric Module

PATS Immobilizer (Passive Anti-Theft System) – also part of PCM/BCM/IPC/RKE

RKE Remote Keyless Entry

6.7 PATS – Immobilizer (Passive Anti-Theft System)

PATS is vehicle immobilizer used in Ford vehicles since 1998. PATS functionality is present inPCM, IPC, BCM or separated PATS ECU, according PATS version.Ford uses Texas Instruments or Texas Instruments Crypto transponders (vehicles since 2001).Several generations of PATS are used.

Operations with PATS are authorized by timing access (delay before operation is allowed, socalled Timed PATS) or by entering INCODE (Coded PATS). For coded PATS ECU generatesOUTCODE, for which you need to enter correct INCODE. INCODE depends on OUTCODE

OUTCODE and consequently INCODE are time dependent, these are not fixed codes.INCODE authorization service is available on www.patscode.com or you can use Ford ETIS.

6.8 Diagnostics of TCM and ICU

Automatic Transmission Control Unit (TCM) can be diagnosed via PCM.

Injector Control Unit is always diagnosed from PCM.

17 / 43

Page 18: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

7 Auto - scanThis function scans for all known ECUs in selected vehicle, and shows the list of ECUs present invehicle along with number of present or stored fault codes (DCTs).

To select diagnostic platform, please read the chapter 6.1.Diagnostic platform selection. Autoscan isnot supported for platforms Volvo and Ford Galaxy.

Autoscan may take a while for high-end models with many control units.

Fault code count in auto-scan results is for some types of control units only approximate, ormay not be supported at all (then will be zero count displayed for each ECU).

Please read relevant values using "Read Fault Code Memory" function after connecting to eachECU.

18 / 43

Page 19: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

8 Special Diagnostics

Using special diagnostics you can perform the following special diagnostic tasks.

EEC-IV (DCL) Diagnostics – a diagnostics forold EEC-IV control units used in Ford vehicles to1996 (up to 1998 for Ford Escort).

Fuel Injection Pump Diagnostics – TDDI BoschPSG5 – diagnostic procedure described in ourmanual “Ford Fuel Injection Pump (FIP) coding”available at obdtester.com/downloads.To diagnose PSG5 VP44 Bosch TTDi fuel pumppleas use direct connection to the control unitusing universal 3-lead K/+12V/GND adapter.

High-Speed CAN BUS Analysis, Mid-Speed CAN BUS Analysis, SCP BUS Analysis – thesefunctions are described in our manual “CAN-BUS analysis information” available atobdtester.com/downloads.

Recovery procedure (EECV/VI) – this function is used to recover control units after wronglyperformed flash programming.

Functions „Volvo diagnostics“, „Diagnostics Mondeo 2015“ and „Diagnostics VW Ford Galaxy“are here from historical reasons and they will be deleted. To select these functions use the standardselection control unit.

19 / 43

Page 20: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9 Diagnostic functionsYou can connect to ECU by choosing control unit from list of ECUs in selected vehicle or

auto-scan listing.

If control unit was identified uniquely, diagnostic menu will be available immediately, otherwise it is necessary to select control unit variant as described earlier in this manual.

Diagnostic menu is divided into three parts. Basic functions, Advanced functions and Expertfunctions. Basic functions generally safe to use under any conditions. Please note that clearing(deleting) fault code memory may result in additional fault codes appearance even in differentcontrol unit(s). Also messages may appear on on-board computer display.

Advanced functions require deeper knowledge of car components. Be careful before activating anyactuators – incorrect actuation may damage vehicle components.

Expert functions may have serious consequences if used improperly. Please refer to technicalservice bulletins and workshop service manuals before running any of these functions.

20 / 43

Page 21: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.1 Unrecognized Control Unit

Some Ford control units may do not return unique identification or FoCOM may not correctlyidentify them. In such case is it necessary to choose correct type of the control unit from list.

In this situation, you can also use generic ECU mode by clicking on Use generic access button,however this mode will not allow you to read measured values.

You can get more information about ECU by clicking on Show ECU Identification button.

Some ECUs (especially those before 2003) don't contain identification data, thereforeUnrecognized Control Unit information will always appear.

• You should choose correct ECU for correct decoding of measured values.• If you make mistake in identification, you shouldn't make any programming functions.

Function “Save ECU Information” makes possible to save all development information about ECUto hard disc. In case that:

– the installed ECU is not available in the listing

21 / 43

Page 22: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

– or you are not sure which control unit to choose

– or you wish to get the ECU automatically properly identified in next FoCOM version

– or you just want to help us to improve FoCOM

We will be more than happy to add support for any unsupported or unrecognized control unit tonext FoCOM version. We are usually able to do this within one or two working days based on socalled “ECU snapshot file”. From “Unrecognized ECU” window or “Control Unit Identification”window please choose “Save ECU Information” button. When prompted if you want to performfast or full snapshot please choose “No” in order to make fast snapshot (fast snapshot takes lessthan one minute, full snapshot may take up to 15 minutes for CAN-BUS ECUs or even longer forother communication protocols). Please send the generated file(s) to [email protected]. For carsmanufactured before 2004 we will need also VIN code of the vehicle.

22 / 43

Page 23: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.2 Control Unit Identification

This function displays identification data provided by the ECU, for example:

• Identification data• ECU part number • serial number

Incomplete identification are very common mainly for older ECUs that do not provide full partnumber or VIN code.

Each ECU should contain valid VIN code. If VIN is not supported, identification should display it.If it isn't provided, you can program it in function ECU Programming/Coding, accessible frommenu Control Unit Diagnostics.

You can print identification by clicking on Print Identification button or you can copy to clipboardby clicking on Copy Identification button.

Save ECU Information button is used to save “ECU snapshot” of tested control unit, as mentionedin chapter “Unrecognized Control Unit” or “Reporting bugs and improvement requests”.

23 / 43

Page 24: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.3 Read fault code memory

This function allows you to read and display diagnostic trouble codes saved in control unitmemory.

Please note that some ECUs (mainly those used in Jaguar) do not support fault code reading at all.Also ECUs that run in bootloader mode (e.g. the ECU is not properly programmed) do not allowfault code reading. In such case, special message is displayed.

"Static" error is simply the opposite of "Sporadic" and "Intermittent". When a DTC ismarked Sporadic or Intermittent, it means the fault condition that set the DTC did not exist(or could not be detected) at time the DTC read-out was performed.

9.4 Clear Fault Codes

This function clears fault code stored in ECU memory.

Fault codes might appear again or under some conditions isn't possible to clear fault codes atall. It's possible that in the presence of some faults control unit doesn't allow to clear fault codes orfault is in no time written back to memory.

It is recommended to read memory by clicking Re-read fault codes button again.

Please note that number of clearing fault codes may be limited for some control unit types.

24 / 43

Page 25: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.5 Freeze frame

Freeze frame displays conditions at first or last occurrence of currently selected fault code.

25 / 43

Page 26: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.6 Measured values (live data)

Some control units are not equipped with all sensors: in this case, some sensors may show a limitvalues (minimum or maximum).

9.6.1 Graph display

This function displays two measured values(also known as live data or sensor values)simultaneously. Measured parameters can be chosenfrom selectors at the top of the window.

Buttons + and – allow to accelerate ordecelerate speed of the graph.

9.6.2 Display 3x3

For measuring 9 value simultaneously, clickon 3x3 View button.

9.6.3 Display list

To measure all available valuessimultaneously, click List view button.

Please note values means slower refresh rate.

Please note that refresh rate of live data in “list view” depends on communication speed. SCP andISO ECUs may return data very slowly.

9.6.4 Save to log

Measured values can be saved/logged to a file by clicking Start logging button. The log fileis standard csv file and it is compatible with VagScope or can be imported to Microsoft Excel orOpenOffice Calc.

26 / 43

Page 27: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.7 Actuators activation

This function is used activate actuators and perform tests (including KOEO and KOER) andvarious actuator actions.

Some actuator tests may display detected fault codes at the end of the test.

Please note that most control units do not allow any specific actuators, only KOEO or KOER tests(this limitation is present also in original dealer tester).

9.7.1 Key On Engine Off test (KOEO test)

KOEO is automated powertrain module test available on most EEC-V and EEC-VI control units.The test must be performed on stopped engine with ignition key in ON position. The KOEO testmay require special actions such as turning steering wheel from minimum to maximum, pressingbrake and accelerator pedal. For vehicle-specific instructions please refer to Ford service manuals.All problems that were detected during the test are displayed in form of fault codes at the end oftest. The test terminates automatically.

The KOEO test should be performed before running KOER test.The KOEO test may affect self-learnt values present in keep-alive memory (KAM).

9.7.2 Key On Engine Running test (KOER test)

KOER is automated powertrain module test available on most EEC-V and EEC-VI control units.The test must be performed running engine. The KOER test may require special actions such asturning steering wheel from minimum to maximum or pressing brake. For vehicle-specificinstructions please refer to Ford service manuals. All problems that were detected during the testare displayed in form of fault codes at the end of test. The test terminates automatically.

The KOER test may affect self-learnt values present in keep-alive memory (KAM).

27 / 43

Page 28: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.8 Programming/Coding functions

This function allow you to e.g. programming VIN code, operate with immobilizer (PATS) orprogramming calibration data of injectors.

Important notice: Some of the coding functions can not be run when the engine is running and viceversa (some coding functions can not be run unless the engine is running). Some coding operationsrequire specific conditions or procedure to be performed. Please refer to vehicle manufacturertechnical service manuals for more information.

Please read carefully all manuals for specific coding operations. The manuals are available onlinefrom our website, www.obdtester.com/focom. Additional technical information is available alsofrom www.DiagWiki.com.

28 / 43

Page 29: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.8.1 PATS (immobilizer) coding and ECU pairing

These functions are used to add/code new keys to a vehicle. More detailed description is availablein our PATS coding manual.

9.8.2 Diesel injector coding / pump adjustment

FoCOM supports diesel injector classification coding and fuel pump adjustments on diesel PCMcontrol units where applicable. More detailed description is available in our Ford TDCi Injectorscoding manual.

9.8.3 Diesel DPF regeneration

FoCOM supports static/dynamic diesel particulate filter regeneration and reset options on dieselPCM control units where applicable. More detailed description is available in our Ford DPFservice manual.

9.8.4 Odometer adjustment

This function is available in IPC control unit and is used to adjust mileage when replacingodometer. FoCOM is capable of changing value up where instrument cluster supports this function.

In addition to the above function special paid module exists that allows changing odometer to anydesired value, on both new and used instrument cluster. More information about this paid functionis available at http://obdtester.com/focom-odometer-correction

9.8.5 Reset ECU

Used to reset ECU (similar to ECU power supply disconnection). The function is useful whenrecorded fault codes depend on functionality of another control unit(s) or after changing centralvehicle configuration.

29 / 43

Page 30: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.9 Control unit configuration

Many control units contain configurable/programmable parameters. FoCOM is capable ofreading/writing this configuration. Newer cars use central configuration (CCF) stored usually inBCM (this means that instead of configuring individual control units everything is carried out onone place).

Two configuration modes are supported:

1. ECU AS-BUILT configuration2. ECU customization

FoCOM automatically determines possible configuration modes, in case of multiple choices,FoCOM displays window shown on the right:

Additional technical information related to control unit configuration or retrofits is available fromwww.DiagWiki.com.

Reading/writing configuration may require entering ECU flash programming mode. Thismay result in fault codes related to CAN-BUS/FlexRay communication in other ECUs. It isrecommended to perform autoscan after performing any ECU configuration, faults such as

"Body Control Module: No Communication", "Vehicle Dynamics Control Module: Invalid DataReceived" can be safely cleared and should not re-appear.

30 / 43

Page 31: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.10 CCF - Central configuration

Some models use central configuration stored in two control units (master copy, backup). For thesevehicles please configure everything in CCF Master ECU (see table below). Some ECUs may haveindividual configuration using AS-BUILT data.

Vehicle Years CCF Master CCF Slave Individual configuration

Ford Mondeo 2006-2014 BCM IPC

Ford Galaxy 2006-2014 BCM IPC

Ford S-Max 2006-2014 BCM IPC

Ford Transit 2006- BCM IPC RCM

Ford Focus 2010- BCM IPC APIM

Ford C-Max -2010 BCM IPC

Ford Fiesta 2008- IPC BCM

31 / 43

Page 32: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.11 PCM configuration in VID block

Mainly older control PCM units store configuration in so called VID block. In order to reconfigureVID data PCM control unit flash must be completely re-programmed (“re-flashed”).

9.12 AS-BUILT configuration

Each control unit in Ford vehicles contains configuration data as hexadecimal chain. In these dataare encoded information from the production, which specifies the functions and equipment of thevehicle. Configuration data can be read from the control unit, or from AS-BUILT database of FordMotor Company.

Note: These data of configuration doesn't contain coding of injectors function, traveleddistance, or informations about immobilizer, and other. Is necessary to performadaptation of these data using coding operation.

Display of data from the Ford Motor AS-BUILT database (includes data for all controls)

PCM ModulePCM 1 FFFF FFFF 0310PCM 2 2C0C 44FF FE8BPCM 3 FFFF 03FF 2F42PCM 4 FFFF FFFF FF0FPCM 5 FFFF FFFF FF10PCM 6 FFFF FFFF FF11PCM 7 FFFF FFFF FF12PCM 8 FFFF FFFF FF13PCM 9 FFFF FFFF FF14

BCE Modules 7A6-01-01 0900 20B0 20A87A6-01-02 00B07A6-02-01 02B2720-01-01 6A20 3930 A8C4720-01-02 0100 2B726-01-01 5A0A 93726-02-01 03C0 2222 0037726-03-01 3000 61726-04-01 0E40726-05-01 040F 46726-06-01 0000 34726-07-01 2505 5F726-08-01 0101 023A726-09-01 2000 57726-10-01 8008 0000 00C6726-10-02 0000 0000 003F726-10-03 0000 0000 0040726-10-04 0000 41726-11-01 1400 53

32 / 43

Page 33: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

AS-BUILT data adjustment / entry in FoCOM (only for currently diagnosed control unit):

33 / 43

Page 34: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.13 ECU Programmable parameters (Configuration)

This function allows you to configure control unit parameters, or transfer configuration betweenECUs after replacement. It is possible to reconfigure control unit(s) multiple times, thus allowing tore-use control units.

You can see listing of supported codings for each ECU in our FoCOM diagnostics coverage (please note that actual number of configurable parameters may vary due to different ECU variants).

Always save backup of configuration to a file before making any changes.

If no editable values are displayed, it is still possible to save or restore configuration via a file.

If complete configuration load fails for any reason, it is still possible to continue with ECUconfiguration data subset.

The configuration data retrieved from the control unit are verified for validity after loading.

First check is performed to validate data consistency (such as data check-sum). If data consistencyvalidation fails, prompt if you really want to continue is displayed. This usually happens only whencontrol unit is not yet programmed, or data are corrupt. The diagnostic application is able to fix thisproblem when writing new configuration to the control unit. It is possible to continue, however

34 / 43

Page 35: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

writing incorrect data to the control unit may damage either control unit or vehicle components.

Then all data are checked for validity. If invalid configuration option is found, warning message isdisplayed.

The window displays all user changeable values.

Meaning of colors

Grey line Read-only value (cannot be changed)

Black line Editable text, original state (not yet edited)

Green value Editable, changed by user

Red Un-decoded value

Violet/pink value Un-decoded changed value

9.13.1 Edit

This button allows you to change currently selected value.

Detailed instructions on valid value format and it's range is displayed.

After editing please check displayed value is correct as it may change – diagnostic application may adjust the value to meet the control unit requirements (the value may get rounded, clipped, etc.)

9.13.2 Hex edit

Available only in expert mode or for values that cannot be correctly decoded. This function is used to directly edit binary representation of the value.

9.13.3 Revert to original

Reverts currently selected value to original state.

9.13.4 Undo all changes

Reverts to original configuration (as retrieved from the control unit when entering this window).

9.13.5 Go back

Returns back to diagnostic menu.

35 / 43

Page 36: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

9.13.6 Load

Loads configuration from a file. Data file is checked if matches the connected control unit.

9.13.7 Save

Saves configuration to a configuration file (for restore or configuration transfer) or to a text file (report).

9.13.8 Copy

Copies configuration to operating system clipboard.

9.13.9 Print

Prints configuration.

36 / 43

Page 37: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

10 Control unit memory programmingFlash and serial memory programming functionality will be available shortly in special FoCOM programming module (flash programming is available to selected beta testers only, paid feature).

37 / 43

Page 38: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

11 Ford IDS and FoCOM comparisonThis chapter describes comparison of functions of FoCOM with original Ford Motor DiagnosticsIDS (Integrated Diagnostic System).

11.1 Control unit selection

Main difference between concepts of program FoCOM and system IDS is in user approach tovehicle and its systems. The IDS uses so called Function system, which first chooses function (e.g. Read trouble codes) andthen control unit (e.g. PCM). FoCOM chooses control unit first and then function.Advantage of second approach is especially similarity with other diagnostic systems (e.g. VCDS,etc.) and consequently more user friendly for those who have not much experience with IDS. Nextadvantage is easier identification of concrete type of control unit for programming etc.

11.2 Fault codes

Reading and Clearing Diagnostic Trouble Codes acted like IDS system, all CMDTC (ContinuousMemory Diagnostic Trouble Codes) are read and clear from control unit.

38 / 43

Page 39: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

11.3 Identification

Ford IDS does not provide this function, however is possible to display some identificationinformation in Log Viewer – Technician View (Full Diagnostic).FoCOM use special function for reading identification information.

11.4 Measured values (Datalogger)

Unlike IDS system the FoCOM implements three options of displaying measured values:• Graph – for comparison two measured values simultaneously in graph• Display 3x3 – appropriate for see display from longer distance• Display list – for display all available measured values

It isn't necessary to set vehicle equipment, which is sometimes hardly observable, FoCOM displaysall measured values, provided by control unit.

The FoCOM can sometimes display more values than IDS system, e.g. in Engine control unit iscommonly available distance moved from last clearing flash memory (this function isn't supportedin IDS system).

11.5 Actuator activation

Actuator activation is implemented in same way like IDS system.

39 / 43

Page 40: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

11.6 Programming function

Direct Flash / EEPROM programming functions are described in separate document and requireadditional license.

11.7 Autoscan (Network test)

This function scans for all known ECUs, and shows the list of ECUs present in vehicle along withnumber of diagnostic trouble codes, thus provide test of network.

Both functions Network Test (IDS) and Autoscan (FoCOM) are identical.

40 / 43

Page 41: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

12 Reporting bugs and improvement requests

Our customers can take advantage of our full technical support for free. You can contact ourtechnical support at [email protected] with any technical questions and requests.

In case you encounter to failure of any program functions (e.g. fault codes reading/clearing, codingfunctions, actuator test, connecting to ECU, test interface, …), or you miss some function or somefunction does not work sufficiently, please follow the steps below.

Note:Before sending support request for failing operation, please make sure you have met all conditionsrequired for the operation (e.g. you are entering correct data, correct engine temperature for DPFregeneration, correct number of keys for engine start, etc).

In case of communication issues we recommend to check diagnostic plug connection and retryprocedure at least once, connection problems may result in erratic communication issues.

Please, prepare the following data in your email before sending your request to our technicalsupport:

1. Detailed description of failure or your improvement request2. Vehicle description - VIN code, model, manufacture year, engine type3. Attach Debug Log (in case that required function doesn't work properly). This file captures

data from the latest communication between program and ECU, so we can detect failurecauses.

4. Attach Snapshot of tested ECU – this file contains important information about testedcontrol unit In all cases please attach snapshot of INJ (engine) + BSI (bodycomputer).

12.1 How to create Debug Log

It is necessary to perform operation that is notworking correctly first. Once failure occurs, go backdirectly to settings in main menu (do not close theprogram). Click on “Save Debug” button. Name andsave the file into well known directory in your computer.

Enable “Debug mode” check box only at our specialrequest.

This function is used to tell program enable special functionsin diagnostics interface and to log more data than requiredfor normal operation.

41 / 43

Page 42: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

12.2 How to create ECU Snapshot

After connection to tested control unit, click on “ControlUnit Identification”. In following screen, click on “SaveECU Information”. Choose directory to save the file andconfirm. Saving may take a few minutes.

Please send all support requests along with required dataattached to [email protected]. Your case will beassigned unique ticket ID number in order tocommunicate efficiently with us.

Also feel free to contact us with any suggestions for improvements in the software on the same e-mail address. Your feedback is greatly appreciated.

12.3 Unsupported control unit

In case you are prompted with “Unrecognized control unit” window and:

– the installed ECU is not available in the listing

– or you are not sure which control unit to choose

– or you wish to get the ECU automatically properly identified in next FoCOM version

– or you just want to help us to improve FoCOM

We will be more than happy to add any unsupported or unrecognized control unit to next FoCOMversion. We are usually able to do this within one or two working days based on so called “ECUsnapshot file”:

From “Unrecognized ECU” window or “Control Unit Identification” window (after connecting toECU), please click on “Save ECU Information” button and save the file to your computer.

Please send the generated file(s) to [email protected].

12.4 Problems with configuration

In case you encounter any difficulties with configuration (coding) data, please provide the following:

• Debug log

• ECU snapshots

• Listing of original ECU configuration data (either via saving to a file or “Copy toclipboard”)

42 / 43

Page 43: FoCOMmailbox.com.pt/obd/files/Ford-VCM OBD/vcm/focom-manual-en.pdf · Thank you for purchasing the FoCOM diagnostic interface and software. FoCOM is professional tool for diagnostics

FoCOM user manual www.obdtester.com/focom

13 Known problems

• Connection to Japan-made ABS on Mazda 3 2006 may fail (this issue is related to onespecific ABS ECU)

Above problems will be resolved in future FoCOM updates.

43 / 43