OB: Organizational Behavior

ORGANIZATIONAL BEHAVIOR

Finance & BankingJahangirnagar University

Mahfuza KhatunLecturer, F & B, JU

Mahfuza KhatunLecturer, F & B, JU

The DynamicsOf People andOrganizations

Chapter 1

1. The Meaning of Organizational Behavior (OB).

2. The Key Goals and Forces with which it is concerned

3. Fundamental Concepts of Organizational Behavior

4. Explain The Need for The Four Basic Approaches to The Study of OB

5. Limitations of Organizational Behavior

AFTER STUDYING THIS CHAPTER,YOU SHOULD BE ABLE TO UNDERSTAND:

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Mahfuza KhatunLecturer, F & B,JU

Organizational Behavior (OB) is the systematic study and careful application of knowledge about how people- as individuals and groups act within organizations.

Organizational Behavior (OB): A field study that investigates the impact that individuals, groups and structure have on behavior within organization for the purpose of applying such knowledge toward improving an organization’s effectiveness.

It applies broadly to the people in all types of Organizations

ORGANIZATIONAL BEHAVIOR(OB)



Organizational Behavior provides a useful set of tools at many level of analysis.

1. It helps manager look at the behavior of individuals within an organization

2. It also aids there understanding of the complexities involved interpersonal relations

3. It examine the dynamics of relationships within small groups both formal teams and informal groups

Five Level of Analysis



4. When two or more people need to coordinate their efforts , managers become interested in the intergroup relations

5. Organizations also can be viewed and managed as whole systems that have interorganizational relationships

Five Level of Analysis



- Describe

- Understand

- Predict

- Control

Goals of organizational behavior



There are Four Forces of Organizational Behavior (OB).

People Structure Technology Environment

Key Elements of Organizational Behavior (OB)

L E A R N I N G O B J E C T I



Figure 1-1:

Key Elements of Organizational Behavior (OB)



Key

forces

affecting

organizational

behavior


Fundamental concepts of Organizational Behavior (OB)



The Nature of People Individual difference Perception A whole person Motivational behavior Desire for Involvement Value of the person


Fundamental concept of Organizational Behavior (OB)



The Nature of Organization Social system Mutual interest Ethics


Fundamental concept of Organizational Behavior (OB)



Figure 1-4 Mutual interest provides a super ordinate goal for employees, the organization, and society


1. A Human Resource (Supportive ) Approach

2. A Contingency Approach

3. A Results-Orientated Approach• Productivity Approach

• Total quality management (TQM)• A Formula

4. A System Approach• Holistic organizational behavior• Cost-benefit analysis

Four basic approach of Organizational Behavior (OB)



Figure 1-7 Cost-benefit analysis of organizational behavior options

Four basic approach of Organizational Behavior (OB)




Limitations of Organizational Behavior

• Behavioral Bias

-Tunnel vision

• Law of Diminishing Returns

• Unethical Manipulation of People

- Ethical leadership

1. Social responsibility

2. Open communication

3.Cost-benefit analysis



Questions



Documents

OB: Organizational Behavior