O P E R A T I O N & P U R C H A S E R M A N UAL€¦ · Keep your Strata Manager & Building Manager details readily available Strata manager Building manager The Castlereagh Strata

117 PACIFIC HWY, HORNSBY

O P E R A T I O N & P U R C H A S E R M A N U A L

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Welcome to your Apartment

Congratulations on your purchase and becoming a valued customer of Synergy Apartments.

The Purchaser’s Manual provides useful information about your new apartment. It is a guide to moving-in,

establishing your service accounts, understanding the Owners Corporation and caring for your apartment.

The Purchaser’s Handover Pack includes essential items such as your keys, manufacturers’ instructions,

operating manuals, appliance warranty cards and product brochures.

It is very important that you maintain your apartment as to ensure the longevity of its finishes and fixtures. Consult

your Purchaser’s Manual and Purchaser’s Pack for care and maintenance instructions and also ensure

experienced and licensed tradespeople are engaged to carry out repairs and maintenance works.

About this Manual

An icon like this indicates important information.

An icon like this refers you to additional documentation included in your Owners Pack

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Table of Contents

Important Contacts ....................................................................................................................................................... 5

1 Moving-in Guide ................................................................................................................................................ 6

1.1 Moving-in Procedures and Protection Measures ............................................................................... 6

1.2 For Your Action: Service Connections ............................................................................................... 7

1.3 For Your Information .......................................................................................................................... 8

2 Being in an Owners Corporation ............................................................................................................................ 9

2.1 Owners Corporation ........................................................................................................................... 9

2.2 Strata Manager ................................................................................................................................... 9

2.3 Levies: Administration and Sinking Fund ......................................................................................... 10

2.4 Strata by-laws ................................................................................................................................... 10

2.5 Safety: Cleaning and Maintenance Protocol .................................................................................... 10

3 Common Facilities ........................................................................................................................................... 12

3.1 Resident Entry and Security ............................................................................................................. 12

3.2 Visitor Access ................................................................................................................................... 12

3.3 Mail ................................................................................................................................................... 13

3.4 Garbage Disposal ............................................................................................................................. 13

3.5 Fire Procedures and Safety .............................................................................................................. 13

4 Apartment Services .......................................................................................................................................... 15

4.1 Electrical Service .............................................................................................................................. 15

4.2 Gas Service ...................................................................................................................................... 15

4.3 Cold Water & Sewer Service ............................................................................................................ 16

4.4 Hot Water ......................................................................................................................................... 16

4.5 Air Conditioning ................................................................................................................................ 16

4.6 Telephone & Internet ........................................................................................................................ 17

4.7 Free to Air TV ................................................................................................................................... 17

4.8 Pay TV (cable) .................................................................................................................................. 17

4.9 Intercom ............................................................................................................................................ 17

4.10 Smoke Alarm .................................................................................................................................... 18

4.11 Door and Window Security ............................................................................................................... 18

5 General Maintenance ....................................................................................................................................... 19

5.1 Finishes Schedule and Subcontractor and Suppliers List ................................................................ 19

5.2 Appliances ........................................................................................................................................ 19

5.3 Paint ................................................................................................................................................. 20

5.4 Lighting ............................................................................................................................................. 20

5.5 Aluminium Doors and Windows ....................................................................................................... 20

5.6 Door and Window Hardware ............................................................................................................ 21

5.7 Glass Windows and Balustrades, Shower Screens, Splashbacks and Vanity Mirrors .................... 21

5.8 Tapware ............................................................................................................................................ 22

5.9 Stone Benchtops .............................................................................................................................. 22

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5.10 Tiled Floors & Walls ......................................................................................................................... 22

5.11 Carpet Flooring ................................................................................................................................. 23

5.12 Timber Flooring ................................................................................................................................ 24

5.13 Stainless Steel Kitchen Sink............................................................................................................. 25

5.14 Cupboard Joinery (2-Pack Polyurethane) ........................................................................................ 25

5.15 Sanitary ware, Acrylics, Porcelains .................................................................................................. 25

5.16 Ceiling Exhaust Fans ....................................................................................................................... 26

5.17 Laundry floor waste .......................................................................................................................... 26

5.18 External Tiles .................................................................................................................................... 26

5.19 Apartment Condensation .................................................................................................................. 27

5.20 Defects & Maintenance .................................................................................................................... 27

5.21 Pre-Settlement Inspection ................................................................................................................ 27

5.22 What is a Defect / Who Rectifies Defects? ...................................................................................... 27

5.23 Request for Defect / Warranty Claims .............................................................................................. 28

5.24 After the Defect Liability Period ........................................................................................................ 31

5.25 Statutory Maintenance ..................................................................................................................... 31

5.26 Alterations / Modifications ................................................................................................................ 32

6 Environmentally Friendly Tips ............................................................................................................................. 33

6.1 General ............................................................................................................................................. 33

6.2 Lighting ............................................................................................................................................. 33

6.3 Kitchen .............................................................................................................................................. 33

6.4 Bathroom .......................................................................................................................................... 34

6.5 Laundry ............................................................................................................................................. 34

6.6 Waste ............................................................................................................................................... 34

6.7 Green Travel..................................................................................................................................... 34

Appendix A: Subcontractor and Supplier List ................................................................................................................... 35

Appendix B: Finishes Schedule .................................................................................................................................... 37

Appendix C: Operation & Maintenance Manuals .............................................................................................................. 41

Appendix D: Key, Remote, FOB Order Form ................................................................................................................... 42

Appendix E: Warranties ............................................................................................................................................... 43

Appendix F: Move in / Move out Form ............................................................................................................................ 44

Appendix G: Settlement Pack Contents .......................................................................................................................... 45

Appendix H: Project Team .......................................................................................................................................... 46

Synergy Apartments | Operation & Maintenance Manual Page 5 of 46

Important Contacts

Keep your Strata Manager & Building Manager details readily available

Strata manager Building manager

The Castlereagh Strata Management

Suite 309 Chinatown Centre, 405 Sussex St Sydney

NSW 2000

Representative Name: Andy Zhang

email: [email protected]

Contact Number: (02) 8542 0459

CI Services

Level 1, 488 Botany Rd, Alexandria NSW 2015

Representative Name: Fernando Abiraad

email: [email protected]


Builder Service Authorities

Hamilton Marino Builders

L1, Suite 4, 131 Clarence St, Sydney NSW 2000

Email: [email protected]

Gas: Jemena 13 19 09

www.jemena.com.au

Electricity: Ausgrid 13 13 88

www.ausgrid.com.au

Water: Sydney Water 13 20 90

www.sydneywater.com.au

Energy Provider Electrical Services

Origin Energy

10 Waymouth Street, Adelaide SA 5000

www.originenergy.com.au/contactus

Phone: 13 24 63

Carrier Electrical Services

PO Box 109, Kingsgrove 1480

www.carrierelectrical.com

Phone: 02 9554 5045

Mechanical Services Hydraulic Services

Kimy Air Conditioning

111-119 Carlingford Street, Sefton NSW 2162

www.kimyairconditioning.com.au

Phone: 02.9644 6588

Riteflow Group

PO Box 91, Belfield NSW 2191

Phone: 0414 409 500

Locksmith PC Supply

ADI Corporation (Aus) Pty Ltd

10/16 Aquatic Drive, Frenches Forest NSW 2086

www.adicorp.com.au

Phone: 02 8964 4304

E&S Trading

234 High Street, Ashburton VIC 3147

www.eands.com.au

Phone: 03 9811 5397

mailto:[email protected]

http://www.jemena.com.au/

http://www.ausgrid.com.au/

http://www.sydneywater.com.au/

http://www.originenergy.com.au/contactus

http://www.carrierelectrical.com/

http://www.kimyairconditioning.com.au/

http://www.adicorp.com.au/

http://www.eands.com.au/


1 Moving-in Guide

1.1 Moving-in Procedures and Protection Measures

All residents are required to follow moving-in procedures, to ensure adequate access to building and loading

facilities, protection of common property and minimal disruption to residents. Moving furniture through the main

entrance is not permitted unless approved by the Building Manager.

Residents must submit a Move in / Move Out Form to Building Management prior to moving in to arrange

access and confirm move in procedures. Refer to the Appendix F: Move in / Move Out Form.

Procedures involve:

- Booking a suitable moving-in time: to ensure loading facilities are available, adequate protection measures

are installed in the lift and common property, and residents are not disturbed; tenants must contact Building

Management to arrange a suitable time.

- Insurance: to ensure your removalist company has suitable insurance to cover damage to common

property.

- Rubbish removal: Please contact Building Management to assist with rubbish removal. At time of initial

handover from Synergy Development. There will be a designated storage area for flattened boxes, plastic

etc, nominated by Building Management (note: boxes and plastic wrapping etc are not to be put into the

rubbish chutes).

The following are recommended measures for protecting the building and your apartment while moving-in:

- Ceilings, Walls and Doors: Be careful as to avoid scuffing or chipping ceilings, walls and door frames. Pay

particular attention to avoid damage to sprinkler heads and exit signs.

- Flooring: Do not drag heavy object across carpets/flooring – use appropriate moving equipment and/or

carry all objects.

- Flooring: As part of the acoustic treatment to the apartments, tiled and timber floors are laid over an

acoustic underlay. As the underlay is flexible, a protective layer of soft fabric and stiff load distribution

sheeting (i.e. plywood) should be used when moving heavy furniture and whitegoods over tiles or timber

flooring. This will prevent potential damage to the tiles and grout joints and the timber.


1.2 For Your Action: Service Connections

An Embedded Electrical Network, Centralised Hot Water System and Master Meter Gas Network has been

connected to the building.

Electrical and hot water supplies are individually metered and billed on a user-pay basis and gas supply is

unmetered and billed on a daily basis for un-limited supply. Purchasers are required to establish personal accounts

for these services.

Contact Origin Energy as the operator to setup a personal account to ensure continued supply, either by:

➢ Online: Complete the Move-In form online www.originenergy.com.au/ceopenonline to setup an electricity and www.originenergy.com.au/bhwopenonline for a to setup a hot water account.

➢ Email: Complete Move-In forms and email them to [email protected]; or

➢ Phone: Call 1800 684 993 Monday to Friday between 8am and 6.30pm.

Note that there is no requirement to sign up to an Origin Electricity Offer but you must sign up to an Energy Retailer

of your choice to ensure your electricity stays connected.

Origin Energy, Contact Details can be found in Important Contacts and further information on Embedded Electrical

and Centralised Hot Water Systems can be found on the USB User Manual in Appendix I: Origin Energy Welcome

Pack

Service Provider Website Contact number

Electricity Origin Energy https://www.originenergy.com.au/ 13 24 61

Hot water Origin Energy https://www.originenergy.com.au/ 13 24 61

Telephone & data Various (NBN Service) -

Pay TV Foxtel www.foxtel.com.au 1300 130 799

NBN has been connected to the building.

NBN Co. as a wholesaler offers a choice of speed tiers to phone and internet providers, select a preferred supplier

by visiting www.nbn.com.au/providers, select a speed package that suits your needs and arrange for a subscription

to the service.

Further information on the NBN Network can be found in Section 4: Apartment Services

A Foxtel Stacker System has been installed to the building providing a PayTV Foxtel services to nominated outlets

within your apartment.

Review Foxtel deals at www.foxtel.com.au and contact FOXTEL New Customer Connect 1300 130 799 to arrange

for a subscription service.

http://www.originenergy.com.au/ceopenonline

http://www.originenergy.com.au/bhwopenonline


http://www.nbn.com.au/providers

http://www.foxtel.com.au/


1.3 For Your Information

Australia Post

The building has been registered with Australia Post for delivery of mail. If you require mail to be diverted from your existing address to your new home you will need to apply for mail re-direction (a form can be obtained at any Australia Post branch).

Insurance

The Strata Manager is responsible for insuring the common property building and common property contents.

The Strata Manager insurance does not cover your individual contents such as carpets and furniture.

Furthermore, it does not cover the occupier from public liability claims that occur within the lot. Each owner

and/or occupant is responsible for insuring their apartment (including home and contents/contents). We

recommend each owner and/or occupants seek advice from a professional insurance broker.


2 Being in an Owners Corporation

2.1 Owners Corporation

Each apartment in Synergy is a part lot in the residential strata scheme. This strata lot incorporates the

apartment, its associated car space (where applicable) and common property as outlined in the plan of sub

division. All areas within the building which do not form part of an individual apartment lot are common property,

such as the entry lobby, lifts, building structure and services. The common property is owned by the Owners

Corporation, and all owners contribute financially to the maintenance of these areas.

The registration of the plan of sub division resulted in the formation of the Owners Corporation. As an owner of

a lot in the residential strata scheme, you will automatically be a member of the Owners Corporation. The

Owners Corporation will have its own governing council, known as the Executive Committee. The executive

Committee is a body of volunteers who are elected to represent the Owners Corporation in the day to day

running of the strata scheme.

The Strata Manager is:

Company Name: The Castlereagh Strata Management

Representative Name: Andy Zhang

Rep. email: [email protected]

Strata Company Address: Suite 300 Chinatown Centre, 405 Sussex St Sydney NSW 2000


2.2 Strata Manager

The Strata Manager deals with all matters associated with the management and administration of the common

property including but not limited to:

- Insurances renewal, valuation and lodgement of claims (such as building, public liability, workers

compensation etc.)

- Administration and sinking fund

- Special rules

- Administration of the executive committee

- Convening recording attendance at the Annual General Meeting

- Maintain all accounting records, bank accounts, collecting levy contributions, issuing levy notices etc.

- Routine inward and outward communication


- Maintenance of the Owners Corporation Register, supervision of the Common Seal

- Preparation of the Owners Corporation Certificates

- Generally implementing the decision and instructions of the Strata Manager

- Providing guidance to the Strata Manager in performance at the general meetings

The Strata Manager is appointed by the Owners Corporation at their General Meeting.

2.3 Levies: Administration and Sinking Fund

The Owners Corporation collects funds from all members for the upkeep and maintenance of Synergy

development and is responsible for setting the Owners Corporation annual budget.

1. The key responsibilities of the Owners Corporation include but not limited to:

o Maintaining and cleaning common areas such as lift lobbies, the roof terrace and the courtyard

o Building maintenance including central plant and external window cleaning

o Common area services including lighting

o Building insurance

The proportion of funds that each Owner must contribute to the annual budget is determined by the schedule of

unit entitlements. A schedule of units for the Owners Corporation has been included in the plan of subdivision

within your contract of sale.

2.4 Strata by-laws

Synergy Strata by-laws regulate the day-to-day management and operation Synergy strata scheme to ensure

all owners and occupiers can equally enjoy living in Synergy community. The Strata by-laws set out the rights

and obligations of Owners and Occupiers of Synergy and are registered with the Plan of Subdivision.

2.5 Safety: Cleaning and Maintenance Protocol

Please assist the Building Manager in its role by reporting any common property cleaning or maintenance

needs when noted.

As the owner of an apartment, you are responsible for the cleaning and maintenance of your apartment and all

areas within your lot, including your balcony, courtyard, terrace, car park and storage area, if relevant.

The Owner’s Manual aims to provide a helpful guide on the cleaning and maintenance of your apartment.


However, where appropriate, the use of professional cleaners and licenced tradespeople with

necessary safety equipment is recommended.

For your safety, and that of other residents:

1. Consult this manual and the by-laws, prior to undertaking maintenance and cleaning works;

2. Untrained or unlicensed persons should not attempt to service or alter electrical, communications, gas,

water or plumbing fixtures or services;

3. Children must always be supervised (particularly on balcony or external areas);

4. Do not stand on a chair to clean, service or repair any item – use an approved for purpose ladder;

5. Do not stand on a raised platform, chair or ladder of any height on balconies or adjacent to windows or

stairwells; and

6. Do not lean out of windows or over balconies to clean, service or repair any item.

Any activity that requires external work, or the use of ladders, must be carried out in accordance with all

relevant legislation, codes and guidelines.


3 Common Facilities

3.1 Resident Entry and Security

The main pedestrian entry is off Pacific Hwy Hornsby.

The building is electronically secure, which means residents are required to use their FOB/Electronic Access

Key to gain access into the building.

- Pacific Hwy main pedestrian entry

- Wanderers Lane carpark entry with separate remote control.

General note for all entry points: Present fob to proximity reader. It can recognise a fob within 20mm. Once the

card is recognised, a short beep will sound and the entry door will unlock.

The following keys are included in your Settlement Pack;

1. Apartment entry door keys

2. Glazing keys

3. Mailbox keys

To maintain security, contact the Building Manager immediately to report lost proximity fobs and to

purchase additional fobs.

3.2 Visitor Access

To maintain security throughout the building, visitor access can only be authorised by a host resident, via the

video/audio intercom system.

Please ensure that visitors are identified PRIOR to providing access to the building.

The following are step by step instructions for granting entry to visitors:

1. Identify Visitor: The visitor must press the host’s apartment number into the video intercom, located

adjacent to the lobby doors and carpark entry roller shutter, and press the call button. This calls the video

handset within the host’s apartment. The host resident must simply press the talk button on their handset

to communicate back to the entry intercom point.

2. Authorise Entry: To grant access, the host must press the appropriate button(s) on wall pad to open the

main entry door, and unlock the lift to the Residents level.

3. Exit: Authorisation is not required for visitors to exit the building using the main entry.


For more information, please refer to the instruction manuals on the USB provided.

3.3 Mail

An individually keyed mail box is provided for each apartment, located at the Main Entrance on 117 Pacific Hwy

Hornsby.

3.4 Garbage Disposal

Garbage can be brought to the garbage room located in corridors on each level.Please ensure waste is

deposited in the appropriate areas provided.

In the interest of public health & safety and fellow residents please follow these points:

- Never leave items in the stair access area. This is your path of travel during an emergency. If items are in

the walkway please contact the Building Manager.

- When recycling glass, PET plastics and paper these items should not be put into plastic bags. These

should be emptied loose into recycle bins in the garbage room on basement level B1.

- Cardboard boxes to be flattened and placed in the recycling bins in the garbage room on basement level

B1.

3.5 Fire Procedures and Safety

The Strata Manager is responsible for maintaining an Emergency Management Plan and ensuring all

residents are adequately advised of fire safety procedures.

In summary:

- ensure you are familiar with the Emergency Management Plan(s) and evacuation procedures established

by the Strata Manager;

- note the nearest fire exit to your apartment; and

- fire doors must remain closed at all times;

The Owners Corporation is responsible for the repair, maintenance and annual fire certificate of all building fire

services, such as fire doors (including your apartment entry door), fire stairs, sprinklers, audible warning

system, fire extinguishers, fire hose reels, common area smoke detectors, manual call points, emergency

lighting etc.


The Strata Manager or Building Manager will arrange access to each apartment, if necessary, for the annual

inspections of these services.

Please note that your apartment door is also a fire door and contributes to the buildings fire

protection system. If you wish to install new locks or door hardware, you must notify and obtain

permission from the Strata Manager in writing and ensure a qualified locksmith undertakes the work

(install fire rated hardware only).

Each owner is responsible for maintaining and regularly testing the smoke alarms within their

apartment. These smoke alarms are connected to mains power with a battery backup.

Please refer to the smoke alarm manual attached for instructions.

Please note that smoke detectors in the common areas are linked directly to the local Fire Brigade. Cooking

smoke should not be dispersed into the common hallways as this will activate attendance by the Fire Brigade.

Expensive fines apply for false alarms. Any contractors should also be aware that sanding equipment and heat

equipment may also activate attendance by the Fire Brigade. You should seek advice from the Strata Manager

or Building Manager before commencing any building works on the apartments.

All corridors are fitted with fire extinguishers.


4 Apartment Services

Utilities

4.1 Electrical Service

Your apartment has a normal domestic 240 volt, single phase power supply, for its own use. The electrical

meters are located in the electrical cupboards in the corridors. You do not pay for the power used by other

apartments.

Your apartment’s electrical switchboard is located inside your apartment. All light, power, air conditioning, range

hood, oven, dishwasher and exhaust fan circuits are protected by circuit breakers at the switchboard. For

added personal protection, power points (GPOs) (including those into which appliances are plugged) and

lighting circuits have a safety switch.

Should your safety switch trip for any reason, follow these steps:

1. Isolate/turn off all GPOs and lights and unplug all appliances.

2. Reset the safety switch.

3. If the safety switch cannot be reset, contact a licenced electrician as a fault exists with either the wiring or

the switch itself.

4. Turn on the GPOs one at a time or until the safety switch trips. When it trips, you have found the faulty

outlet.

5. Plug your appliances back into GPOs one at a time or until the safety switch trips. When it trips, you have

determined the cause of the fault.

For safety reasons, ensure an adequate air space is left around the apartment switchboard. Do not

store items in front of or in contact with the switchboard.

Please note that a licenced electrician must be engaged to locate and fix any fault with the power

supply or the switchboard.

4.2 Gas Service

Your apartment has a separate gas supply for its private use.

In the event of an emergency, the Gas isolation valve is inside the kitchen cupboards or behind the drawers

immediately adjacent to the cook top.

Please note that a licenced plumber must be engaged to locate and fix any fault with the gas supply.


4.3 Cold Water & Sewer Service

Cold water and sewer is provided by Sydney Water. Please contact them on 13 20 92 to establish an account

upon occupation of the unit. Every individual lot owner will receive a bill for cold water.

To turn off the water supply to your apartment, use the stop cock located in the gas/water cupboard in the

corridor. Contact your Building Manager for access to this cupboard.

A licenced plumber must be engaged to locate and fix any fault with the water supply, and/or fix or

replace any plumbing fixtures.

4.4 Hot Water

Hot water is supplied from a central gas hot water heating system on the roof and is maintained by the Owners

Corporation.

4.5 Air Conditioning

Your apartment is fitted with a ducted air conditioning system with condensers located on the apartment

balcony.

The air conditioning system can be operated in a variety of ways to suit your preferences. To take full

advantage of the air conditioning system refer to the “Operating Instructions” for the Synergy Control

Panel, included in this Owners Pack.

The remote control unit allows you to control the temperature and operation of the system. The following tips

will assist in optimising the performance of your air conditioning:

- Generally, a temperature range between 20°C to 25°C is considered comfortable.

- The system can be set to either “cool” or “heat” or it can be set to automatically switch from heating to

cooling to maintain a consistent temperature via the “Auto On” or “Auto” setting.

- Extreme settings such as 15°C or 28°C do not improve the systems performance or increase the rate of

heating or cooling. They are likely to lead to uncomfortable conditions in a short space of time.

- To maximise air flow and the efficiency of the system, leave all internal doors open.

- Do not leave your apartment closed up for more than four hours with a minimum temperature selected on the

thermostat. This may cause freezing of condensate drains and subsequent water damage.

Please note that the 12 month warranty provided is conditional on maintenance being

undertaken during the warranty period, this includes cleaning the air filter and checking various


items annually. Refer to the Resident’s Instructions, Warranty and Warranty Checklist included in

your Owners Pack.

Communications

4.6 Telephone & Internet

Your Apartment have been provided with a telephone/data connection point.

These points are suitable for connecting telephone(s), fax machine(s) and are interchangeable (i.e. they can be

used for either/or telephone or fax).

Your apartments have been provided with NBN to enable high speed internet. This system will typically

download at speeds of up to 93Mbps and upload speeds of up to 38Mbps which is an ideal speed for streaming

TV and Video-on-Demand subscription services such as Netflix, Presto, Quickflix, Stan, Foxtel Play etc.

4.7 Free to Air TV

The TV reception outlets in the walls are “screw in” (F Type) connections and may not fit your

existing television lead. “Conversion” (F type to PAL) fly leads may be required to connect your TV or

video to the outlets.

As the frequency of the signal may vary slightly from your previous antenna system, your television may need to

be re-tuned to ensure an optimum quality reception. We recommend you engage the services of an

experienced technician to assist you in re-tuning your TV if necessary.

4.8 Pay TV (cable)

Pay TV cable, suitable for Pay TV (FOXTEL), has been supplied wired into your apartment ready for final

connection by the provider.

You will need to contact FOXTEL (1300 785 622) to arrange connection of Pay TV to your apartment. A

connection fee is applicable.

Apartment Security and Fire Safety

4.9 Intercom

An intercom panel is located within the apartment. This unit has a control button to allow visitor access to the

building.


Please refer to the Instructions included in your Owners Pack.

4.10 Smoke Alarm

Your apartment is provided with one or more 24 volt DC mains powered (via the Fire Indicator Panel) smoke

alarm unit with a backup battery, generally fixed to the ceiling outside the bedroom(s). An alarm is sounded

from the smoke alarm unit when smoke is present. Batteries must be replaced every 6 months. A low battery

charge results in a “beeping” noise.

Note: You must remove the protective cover when you move into the apartment.

It is recommended that the range hood be in full operation during cooking. If the alarm sounds

due to smoke from cooking, it will continue for 30 seconds until no further smoke is detected. If smoke

is still present, it will continue to sound the alarm. If there is no fire, open all external windows and

doors to dissipate the smoke and silence the alarm (IMPORTANT: do not open the door to the

public corridor as this may result in the fire brigade automatically being called).

4.11 Door and Window Security

Apartment entry doors lock automatically once closed. Please note that your apartment door is also a fire door

and contributes to the building’s fire protection system. Keys for the entry door are registered and can only be

re-ordered through the Building Manager. Balcony sliding doors can be latched internally and locked internally

or externally. Windows are latched internally and are not keyed.

Keys for your door are included in your Owners Pack.


5 General Maintenance

5.1 Finishes Schedule and Subcontractor and Suppliers List

A detailed Finishes Schedule and a list of the major Subcontractor and Suppliers are included in the Appendix

B: Finishes Schedule of this manual.

5.2 Appliances

Refer to Appendix C: Operation & Maintenance Manuals for the following appliances:

- Cooktop;

- Oven;

- Dishwasher;

- Rangehood;

- Clothes dryer

- Air Conditioner;

To maintain the appearance and durability of your appliances, follow the instructions, hints and advice in these

documents.

Please note that the Manufacturers’ Warranties are conditional and require regular

maintenance. We also recommend appliances be inspected every two (2) years by an

authorised service agent.

Ensure you mail your product registration cards to the appliance manufacturer.

In the event an appliance malfunction, follow these steps:

1. Check power at the switchboard;

2. Follow relevant instructions in the Operation Manual; and/or

3. Check the warranty and call the manufacturer’s service centre.


5.3 Paint

Refer to the Appendix B: Finishes Schedule for paint specification, including colour. As paint colour

may change subtly over time, and paint manufacturers may alter colour specifications, we recommend

any future colour matching be based on a paint sample.

External paint – Maintain façade to ensure 3 year warranty is applicable.

Most marks can be removed with a clean damp cloth. Use a diluted sugar soap mix if necessary. Avoid excessive

‘scrubbing’ and the use of scourers of any type, as this may alter the finish of the surface.

5.4 Lighting

Your apartment is fitted with energy efficient LED downlights and cannot be changed like traditional globes. In

the event a light may fail, please contact a licensed electrician to replace the downlight unit.

Please do not attempt to change the unit. All electrical work is dangerous and must be performed

by a licenced electrician.

Balconies (where applicable) are fitted with one wall mounted LED light. In the event a light may fail, please

contact a licenced electrician to replace the downlight globe.

5.5 Aluminium Doors and Windows

Aluminium windows and doors have a powder coat finish, which needs to be cleaned and maintained regularly

to ensure the decorative and protective properties of the coating are retained. The external face of the curtain

wall windows will be cleaned by specialist cleaners arranged by the Owner’s Corporation.

Cleaning is recommended every three to six months to remove airborne deposits such as salt, atmospheric

pollution and dirt.

To clean:

- remove dust with a wet sponge (rather than risk micro scratching by dry dusting);

- remove any marks by the use of a warm, mild detergent or mineral turpentine;

- wash and remove powder deposits from the powder coating surface using a soft bristle brush; and

- Always rinse afterwards with fresh water so that the contact time with the cleaning solution is kept to a

minimum.

Do not use abrasive cleaners, harsh solvents (including window cleaner or industrial strength solvents or

solvents recommended for the removal of sealant or mastic), scouring pads or other harsh materials such as

powder based cleaning products as these may scratch the finish. Always test a small discrete section of a frame


to confirm the suitability of the cleaning agent used. This will ensure minimal or no damage to the powder coat

colour or surface.

Window furnishings are not to be mounted on any part of the aluminium door or window frame.

5.6 Door and Window Hardware

To maintain a high level of function, door hardware must be free from dust and grit. Generally, all components

can be cleaned with a soft damp cloth. Grease or oil should not be applied to any hardware.

Maintain door locks and handles every 6-12 months, as necessary:

- tighten fixing screws;

- re-align strike plates;

- lubricate internal mechanism with an aerosol lubricant; and

- Lubricate “sticky” locks with dry powder graphite sprinkled on the key.

5.7 Glass Windows and Balustrades, Shower Screens, Splashbacks and Vanity Mirrors

To clean glass and mirrors, use clean water with mild soap, diluted methylated spirits, glass cleaner or a slightly

acidic (vinegar) cleaning solution on a soft, lint free, damp cloth or chamois. Apply the cleaner onto the cloth

first and not directly onto the glass. This should be done daily or once a week to avoid marking the glass

permanently.

To avoid scratching, do not use caustic or abrasive substances such as polish, silicon based cleaners, powder-

based cleaning agents and other harsh materials, and do not use cleaning items such as steel wool, scouring

pads or razor blades. If using a solvent cleaner, care should be taken to avoid contact with the glazing sealant

and any other materials which may be affected by the solvent. Avoid using a broom to clean the windows as

this can result in scratched glass.

Please note that the external face of windows and glass balustrades will be cleaned by a professional cleaner

with specialised safety equipment.

Damaged glass and mirrors cannot be repaired. They must be replaced by an experienced glazier.

Please contact the Building Manager to arrange repairs if necessary.


5.8 Tapware

To prevent damage to the protective finish, avoid cleaning taps and spouts with harsh chemicals. Clean with

warm soapy water, rinse well and dry with a soft cloth.

To maintain tapware:

- clean tap filters, restrictors, and aerators every two months; and

- Check tap washers every two years, and replace as necessary.

A licensed plumber is required to replace the washer in lever mixer taps.

Remember to turn off the water supply to your apartment prior to carrying out maintenance or in the event of a

tap or fitting breaking.

5.9 Stone Benchtops

The stone benchtops in your kitchen and bathrooms have been selected for its appealing finish, contemporary

character, durability and high quality. To prevent damage to your stone benchtop:

- Use a chopping board, place mats and coasters to protect the surface from scratching, dulling or heat

marks.

- Avoid sitting or standing on the bench tops.

- Wipe up spills immediately, to avoid potential absorption of substances into stone.

- Pay particular attention to substances such as soap, detergents, abrasive or harsh chemicals or cleaners,

solvents, toothpaste, tea, coffee, alcohol, vinegar and citrus juices as these may stain, etch or dull the

stone. Lipstick, industrial and laundry marker and ink are unlikely to be removable. Avoid resting steel or

items which may rust on the stone, to prevent rust markings.

- Do not use acids, wax, sealers, steam cleaners or petroleum products on stone.

To clean, wipe down after use with a soft dry cloth, or use mild soap with lukewarm water, rinse well with clean

water and dry. Do not use abrasives or scouring powders/cleaners (such as Jif, Ajax or Gumption). Heavy use

of cleaner may take off the stone surface gloss.

5.10 Tiled Floors & Walls

To clean, use a mix of warm water with a biodegradable detergent and a cup of methylated spirits. When dry,

buff with a dry mop or woolen cloth.


Do not use acidic cleaners on the bathroom floor tiles as they are natural stone and are vulnerable to

acidic substances.

5.11 Carpet Flooring

Regular maintenance of your carpet will increase the lifespan and help maintain its good appearance. To get

the best service possible from a carpet, regular and systematic maintenance is required. Act quickly to clean up

any spills, and then treat with a recommended cleaning agent. Cleaning should be proportional to the amount of

soiling to which the carpet is subjected. The more dirt deposited on the carpet, the more intensive the

maintenance program required. The following are the basic steps of an adequate maintenance program:

Regular Vacuuming – This should be carried out using a vacuum cleaner with a beater bar bristle strip (pile

beater). The vacuum should have an adjustable height pile beater. This should be adjusted each time to ensure

that the carpet pile is not damaged by beating that is more vigorous than necessary. If excessive ‘fuzzing’

occurs use a suction only vacuum head. Vacuuming should be carried out weekly as a minimum. Carpet

sweepers and suctions cleaners without beater attachments may be used at any time for surface touch ups.

Their use is to be in addition to, not in lieu of, the scheduled vacuum cleaning with an upright beater. Several

passes must be made over each area to ensure efficient removal of soiling material.

Spot Cleaning – Prompt and immediate attention to any spillages or stains is paramount to avoid staining and

damage. Liquids (particularly hot liquids) must be attended to immediately. If allowed to cool or dry, the stain will

be almost impossible to remove. Care must be taken as haphazard attempts at spot removal can cause

permanent stain setting, pile distortion and loss of colour. For any spills, immediately remove as much of the

spill as possible. For solids, use a spatula or spoon. Blot up liquids by applying pressure with white cloth or

paper towels. Use a wet/dry vacuum for large spills. NEVER scrub or rub the carpet during the stain removal (or

rinsing) process as a fuzzy area may result. Always work from the outside of the stain or spillage towards the

middle to avoid further spreading using a blotting or dabbing motion. Pre-test any treatment on a small

inconspicuous area of carpet to ensure against damage and possible colour change. Ensure carpet is press

dried with a clean white cloth or white paper towel between every step in the treatment process to remove

excess moisture. After the spill or stain has been treated, place several layers of white paper towels over the

area and place a flat weight on them until dry. A hairdryer may be used to speed up the drying process but do

NOT overheat the area. Do not walk on the carpet until dry. If stains fail to respond adequately to treatment,

call a professional carpet cleaner immediately.

Periodic Deep Cleaning – It is recommended that periodic cleaning be carried out by a qualified tradesperson,

using the hot water injection and extraction method (‘steam cleaning’) with a smooth wand attachment. The

carpet should be deep cleaned when the carpet has become excessively soiled, or once every three years,


whichever is the earlier. Some portable steam cleaning systems have insufficient extraction power to

adequately remove moisture from the carpet. It is necessary to ensure that the cleaning solution application is

uniform and it is left for the minimum time possible on the carpet before being extracted. It is also necessary to

extract the solution evenly and thoroughly after cleaning so that the moisture content of the pile is even

throughout and as low as possible to assist in the drying process.

Refer to Appendix C: Operation & Maintenance Manuals for further information and a detailed manual on

carpet maintenance.

5.12 Timber Flooring

The timber flooring to your apartment has been selected to provide a rich, high quality feel. Regular

maintenance will result in prolonged life of your flooring. Manufacturer’s recommendations are included within

your handover pack but are summarised below:

- Sweep or vacuum as often as necessary to remove any loose dirt or grit.

- Use protective mats at all exterior entrances. Do not use rubber-based mats as the rubber may leach into

the flooring.

- Use felt protectors under heavy pieces of furniture. Never slide or roll furniture or appliances across your

floor. Protect the surface if using a trolley to move heavy objects.

- Spiked heels or shoes in need of repair can severely damage your floor.

- Squeaky floors may occur and are not considered a defect.

- In areas of excessive traffic and wear, make use of runners or area rugs.

- Dry mop only. Steam mops must not be used. If a spill occurs, soak up the bulk liquid promptly. Never use

oil, soap, wax or other household products to clean your floor.

- Keep animal nails trimmed.

- Maintain relative humidity levels between 30% and 70%.

- If the apartment is to be left vacant for a long period of time (i.e. greater than 1 week) it is recommended

that blinds or curtains are drawn in order to shade the flooring from direct sunlight.

Refer to Appendix C: Operation & Maintenance Manuals for further information and a detailed manual on

timber flooring maintenance.


5.13 Stainless Steel Kitchen Sink

To clean, wipe with a soft damp slightly soapy cloth, let dry and wipe with a dry cloth. Always wash and wipe

with the grain of the stainless steel, to avoid scratching. To protect from staining after cleaning with a chemical

cleaner or coming into contact with food acid, wash down with fresh water.

To brighten, use a non-abrasive cleaner or specialist stainless steel product. Do not use steel wool, abrasive

cleaner, or oil based cleaners. Due care must be taken when cleaning the skirting, as the top edges may be

sharp.

5.14 Cupboard Joinery (2-Pack Polyurethane)

All Joinery surfaces are painted with a 2-Pack Polyurethane finish.

To clean and maintain, follow these guidelines:

- remove soiled particles from surfaces or light stains with warm soapy water and a soft cloth, or a non-

abrasive spray and wipe cleaning agent;

- do not use abrasive or alkaline cleaners and ensure that the finish does not remain in contact with

hypochlorite bleach, mineral acid, dye or iodine solution, silicon based cleaners, polish, steel wool, acidic

and alkaline materials. (Note that silicon cleaners render surfaces unsuitable for recoating.);

- ensure all spills are cleaned up immediately with a damp cloth and dry off, to prevent swelling or damage;

- buff out minor fine scratches (note the gloss level will diminish);

- your joinery is not water proof! Do not allow it to be exposed to water for a prolonged amount of time;

- check, tighten and adjust hinges every six months; and

- do not apply oil or grease to any joinery hardware, such as hinges, runners etc.

5.15 Sanitary ware, Acrylics, Porcelains

To preserve the polished surface of your bath (if applicable), pan(s) and basin(s), clean with a soft cloth and

warm soapy water or a liquid cleaner to wash away any oils or soap residue. Ensure any selected cleaning

agent does not affect any adjacent stone or tile.

Do not use powders, pastes, crème cleaners, thinners, window cleaning sprays or dry cleaning fluids etc.

Stubborn marks or fine scratches may be polished out with Brasso.

As the use of coloured essential oils may stain your bath’s polished surface, test before use and add oils into a

bath full of water rather than pouring them into an empty bath. If staining occurs, remove with Brasso.


To prevent corrosion of metal accessories by mineral salt such as Radox, ensure they are dissolved completely

prior to adding them to bathwater.

5.16 Ceiling Exhaust Fans

The exhaust fans in the bathroom and laundry will assist the removal of steam and humid conditions, prolonging

the life of the interior finishes. The removable ceiling diffuser should be cleaned every 4 months with a soapy

cloth and dried prior to replacement. Do not alter the position of the exhaust vents when cleaning.

A single fan operates to the bathroom, ensuite and laundry. This can be switched on or off from the fan switch

in the laundry or via the light switch in each bathroom. Ensure that if you are using the fan in the laundry, that

you do not switch off the fan when entering/leaving the bathroom.

The fans are generally very quiet and may not be heard when they are operating in each room. This is not a

problem, and can be easily checked by going into the main bathroom where the access hatch, and fan motor is

located and listening for the fan motor noise.

Leaving a window within your apartment slightly open will increase the air intake and efficiency of all

the internal exhaust mechanisms (including kitchen range hood), and will aid to minimise any naturally

occurring condensation.

To ensure adequate air flow into the laundry exhaust, leave the laundry door open while the dryer is in

use.

5.17 Laundry floor waste

To ensure the water seal in the laundry floor waste does not dry out and let odours escape, each fortnight a

small amount of water is required to go into the laundry floor waste. Use a container and pour approximately

600 ml of water into the floor waste.

5.18 External Tiles

A pod and paver system has been used to all external balcony areas at Synergy. This aids in maintenance of

floor wastes and prevention of water ingress into apartments. Do not cover the pod and pavers with an

impervious surface as this will prevent proper drainage and lead to water damage within the apartment. If there

are any issues with your balcony drainage please contact the Building Manager.


To ensure good drainage and prevent a build-up of dirt or dampness around outdoor pot plants, all pots should

be raised slightly off the tile surface. All pots should have a container under the pot to hold excess water. Very

large, heavy pots should also be avoided, to prevent excessive loads on the pod and paver system.

The pod and paver system has the following advantages:

- No screeded base which has the potential to break down over time.

- Replacement of damaged tiles made easy.

- Waterproofing has a UV protection.

- Water can pool to underside with no risk of mould or condensation.

5.19 Apartment Condensation

Condensation commonly occurs in apartment buildings, particularly in the colder months of the year. It can

occur in any type of building, including brick veneer, precast, weatherboard as well as many other types of

lightweight construction.

5.20 Defects & Maintenance

The following details are provided to assist in identifying and dealing with defects, warranty and

maintenance issues as or after the date of practical completion and until the end of the defect liability

period.

5.21 Pre-Settlement Inspection

You would have been provided an opportunity to conduct a Pre-Settlement Inspection prior to settlement

and a defect list should have been provided to the either the selling agent or your solicitor for consideration

and action (where applicable).

This Operation & Maintenance Manuals does not account for defects identified in pre-settlement

inspections, where rectification of these defects would have been conducted and completed

during the settlement period.

5.22 What is a Defect / Who Rectifies Defects?

Hamilton Marino Builders are responsible to rectify a defect as at the date of practical completion for a

period of 90 days, where:


➢ Date of Practical Completion is 30th July 2019;

➢ A defect is defined as a faulty material and/or poor workmanship;

➢ A defect IS NOT defined as damage occasioned by wear and tear, want or care, misuse, abuse,

neglect or any conditions not covered by any warranty document;

➢ A ‘Request for Defect / Warranty Claim’ must be lodged with Hamilton Marino Builders prior to the expiration of the ninety (90) day defects period.

➢ In the event that there is any urgent issue requiring immediate attention please notify

[email protected].

Hamilton Marino Builders will only act on verbal notifications and/or direct correspondence from

Purchasers, Strata and/or the Building Manager in extenuating circumstances.

The New South Wales Guide to Standards and Tolerances 2017 prepared by NSW Fair Trading provides

further guidance on technical standards and industry tolerances that describe what is considered

acceptable standards of workmanship.

However, note that this is a guide and advisory document and not a regulated standard. All other

documents prescribing statutory and contractual requirements relevant to the state or territory legislation

in which the work has been undertaken and the building contract take precedence over this guide.

www.fairtrading.nsw.gov.au/biz.../NSW_Guide_to_Standards_and_Tolerances.pdf

5.23 Request for Defect / Warranty Claims

On identification of a defect or warranty issue complete the following ‘Request for Defect / Warranty Claim’ and

email claim details to Hamilton Marino Builders at [email protected] and copy-in

[email protected].

Request for Defect / Warranty Claim Form: Complete your Contact Details (Page 1) and provide one (1) Claim

Form (Page 2) for each defect / maintenance issue identified ensuring that at a minimum the below listed details

are provided, including:

➢ Email Subject line: Synergy , Apt#, Request for Defect / Warranty Claim;

➢ Contact, Availability and Access Details: Contact name, phone number, email address of the person

reporting the defect or warranty issue, any access details and availability strictly Monday to Friday between 7.00am – 3.30pm (Page 1);

➢ Details of the Defect / Warranty Issue: Location of the defect, date of when the defect was identified and

reported, details of the defect / warranty issue and details of any damage caused as a result of the defect (Page 2); and

➢ Minimum of One (1) and maximum of Three (3) Photos: Clear (non-distorted) photo(s) of the defect must

accompany the claim (either attach to the form or to the email).

Important: A flat $175.00 (including GST) call out fee will apply for any claim(s) that are found not to be a defect

or warranty issue, or if an inspection time has been arranged and failure to meet that inspection ensues.

Please note that if a call out fee has been charged due to a request not being a defect or warranty issue, then no

further call out will be scheduled to the property until that payment has been received.


http://www.fairtrading.nsw.gov.au/biz.../NSW_Guide_to_Standards_and_Tolerances.pdf




5.24 After the Defect Liability Period

The Strata and Building Managers manage all things associated with the property during and after the defect liability

period. The Strata Manager administers and the Building Manger manages the operation of the

property.

The Building Manager will be on site Monday – Friday (excluding Public Holidays) and is contactable Monday to

Friday between 8.00am – 4.00pm (excluding Public Holidays) and will further be the first point of contact for all

defect, maintenance and warranty issues after the expiry of the defect liability period.

After the Defect Liability Period: You must lodge all Defect, Warranty or Maintenance claims direct to the Building

Manager

Building Manager: CI Services

Contact: Fernando Abiraad

Phone: 02 8332 6019

Email: [email protected]

5.25 Statutory Maintenance

Annual Fire Safety: The Owners Corporation is responsible for Annual Fire Safety Inspections and Certification as or after the date of practical completion until the end of the defect liability period and will among other things, inspect the proper use, installation and maintenance of the following items, including but not limited to:

➢ Fire Doors;

➢ Smoke Detection System;

➢ Lightweight Construction (Fire Rated Walls, Ceilings and Penetrations);

➢ Building Occupant Warning, Automatic Fire Detection and Alarm System;

➢ Sprinklers, Fire Hydrant and Fire Hose Reels System, Fire Extinguishers;

➢ Emergency Lights and Exit Signs;

➢ Passenger Lift Services; and

➢ Statutory Signage.

These future Annual Fire Safety Inspections will be conducted over common property and within your apartments. The Owners Corporation will arrange access with you to undertake these future inspections.



5.26 Alterations / Modifications

All Apartment Entry Doors including all components are tested and certified fire rated door systems. No modifications can be made to apartment entry doors, door frames, hardware or door seals without compromising the tested and certified system.

All Unit Party Walls (Apartment to Apartment) and Corridor Unit Walls (Apartment to Corridor) are a tested and certified fire rated systems. No modifications can be made to these walls without compromising the tested and certified fire rated system.

No alterations, modifications or future improvements can be undertaken within your apartment without prior written approval of the Owners Corporation. Where separate approval may also be required from Council and/or any other authority having jurisdiction over the works.


6 Environmentally Friendly Tips

According to the Department of Climate Change and Energy Efficiency Households produce almost one-fifth of

Australia’s greenhouse gas emissions. The conservation of environmental biodiversity is also directly related to

how we live, interact and consume resources.

Our lifestyles and the management of our households have a direct impact on production of greenhouse gases

and the future of the environment.

The following are simple things that can be done in the home to conserve resources, reduce greenhouse gas

emissions and save money on energy and water bills.

6.1 General

- Minimise heat loss through windows by installing window coverings, such as blinds & curtains. The external

blind colour is to be consistent throughout the whole building. Please refer to the by-laws for rules governing

window coverings.

- Do not overheat or overcool - set the thermostat at a practical level.

- Switch televisions, DVD Players, etc. off when not in use – these appliances use substantial amounts of

energy when left in the standby mode.

- Switch off the screen to your computer when not in use.

6.2 Lighting

- Turn off lights when not in use.

- Use lamps where a light source is most needed.

6.3 Kitchen

- Use a plugged sink to rinse dishes and clean vegetables.

- Wait until you have a full load to run the wash cycle on your dishwasher.

- Ensure that refrigerator door seal is tight fitting and maintained. Leave the door open for as little time as

possible.


6.4 Bathroom

- Do not leave the tap running when brushing teeth or shaving.

- Choose the toilet’s half flush option as much as possible.

- Do not leave taps dripping and promptly repair leaking taps.

6.5 Laundry

- Use cold water for machine washing.

- Wait until you have a full load to run the wash cycle on your washing machine.

- Use biodegradable soap.

- Use drying racks instead of the clothes dryer. If a clothes dryer is used, run on a lower and colder setting.

6.6 Waste

- Separate your waste into recyclable collections. .

- Don’t put oils, fats or harmful chemicals down the sinks.

- Use a strainer in kitchen sinks.

- Choose detergents with no, or little, phosphorous, to minimise nutrient loads in waterways.

6.7 Green Travel

The site is well positioned in terms of access to public transport, with numerous services available in the vicinity

of the site.

Synergy is only a short distance away from the Hornsby Station which has a multitude of options for travel to the

CBD and greater Sydney via buses and trains. Information on public transport fares, routes and timetables is

available at the following website:

http://www.transportnsw.info

http://www.transportnsw.info/


Appendix A: Subcontractor and Supplier List

The following list of sub-contractors and suppliers has been provided for your future reference and convenience.

Please note, Hamilton Marino Builders is not responsible, and cannot warrant, any future work undertaken by these

trades as a result of your direct negotiations or instructions.

Sub Contract Company Contact Details

Air Conditioning &

Kitchen/Toilet Exhaust

KIMY Air Conditioning (Installation) (02) 9644 6588

Samsung (Equipment) Refer to Operation Manual for Emergency Contact

Appliances

Cooktop / Oven /

Dishwasher / Range hood /

Dryer

Harvey Norman

(02) 9763 6891

Car Park Sliding Gates &

Basement Carpark Doors

Magic Door Industries (02) 9699 3799

Carpentry

(Doors, Door hardware)

ADI Corporation (02) 8964 4304

Carpet Patons Flooring (02) 9905 0973

Door Hardware (Equipment) ADI Corporation (02) 8964 4304

Electrical & Dry Fire Carrier Electrical (02) 9554 5045

Embedded Network Origin Energy 13 24 61

Fire Protection (Wet Fire) Prime Fire (02) 9625 7633

Joinery (Supply)

Joinery (Install)

Yintec

ADI Corporation

(02) 4295 0550

(02) 8964 4304

Stone Benchtops

Mirror Splashbacks

Open Tiling

Norska

(02) 8814 8739

(02) 9698 9766

Lifts Schindler Lift

( 24 emergency number )

(02) 9931 9900

13 18 74

Painting (Internal & External) Modern Painting (02) 8824 7240

Render DE3 Rendering (02) 9517 3169

Plasterboard and Cement Sheet Summit Ceiling 0413 906 431

Plumber Rite-Flow Plumbing 0414 409 500

Plumbing Accessories E&S Trading & Co. (03) 8791 6000


Shower Screens Norska (02) 9698 9766

Timber Flooring Style Timber Flooring (02) 8094 8859

Tiler & Water proofer

(Internal & Balcony)

Open Tiling (02) 8814 8739

External & Podium

Water Proofing

Decade Waterproofing 0412 232 208

Glass Balustrades &

Storage Cages

ABF Fabrication 0421 949 598

Windows & Louvres Yintec (02) 4295 0550


Appendix B: Finishes Schedule

INTERNAL FINISHES SCHEDULE

Note: Please refer to the As-Built Architectural Drawings for Code Reference.

Cool Scheme Apartments

ITEM LOCATION / DESCRIPTION PRODUCT / CODE / MODEL SUPPLIER

Carpet Bedroom Material:100% Wool Carpet

Description: Hard Twist Pile Construction.

Range: Pennines.

Colour Crowden

Cavalier

Bremworth

Timber

Flooring

Living Room Material: Engineered Timber Flooring

Range: Euro Oak Milano Collection

Colour: Champagne

Size: 1900mm X 190mm X 15mm

Style Timber

Paint Walls Colour Range: Porters Paint

Range: Dulux Wash & Wear Low Sheen

Colour: Woodsmoke Quarter Strength

Dulux

Paint Ceiling Colour Range: Wattyl

Dulux: Dulux Ceiling White

Colour: Ceiling White

Dulux

Paint Skirting & Doors Colour Range: Porters Paint

Product Range: Aqua Enamel Semi-Gloss

Colour: Woodsmoke Quarter Strength

Dulux

Tiling Bathroom Floor Tile/Feature Colour: Matte White

Finish: Textured

Size: 600mmx600mm

Charma


Tiling Bathroom Wall/ Laundry Colour: Pure White

Finish: Matte

Size: 300mmx600mm

Open Tiling

Tiling Balcony Colour: Solid Beige

Finish: Textured

Size: 600mmx600mm

Foshan Tutto

Bene Ceramics

Stone Kitchen Benchtop/Bathroom Material: Engineered Stone

Finish: Polished:

Colour: QD514

Rongguan

Quartz Stone

Shower

Screen

Bathroom Semi-Frameless Toughed Glass Shower Screen Norska

Glass

Splachback

Kitchen Grey Toughened Glass Mirror Norska

Joinery

Veneer

Joinery Material: Feature Veneer

Colour: Cinder Timber

Yintec

Joinery

Veneer

Joinery Material: Mirror Laminate

Colour: Smokey Grey

Yintec

Joinery

Carcass

Internal Material: Melamine

Colour: White

Yintec

Joinery Robe/Laundry/Cupboard Material: 2-Pac

Colour: Vivid White Satin

Yintec

Appliances Kitchen/ Laundry OVEN: SMEG SFA578X

COOKTOP: SMEG CIR66XS3

RANGEHOOD: SMEG PUM601X

DISHWASHER: SMEG DWAF16214

CLOTHES DRYER: F&P DE4060M1

Harvey Norman

Sanitary

Fittings

Bathroom/Kitchen/Laundry Various: Please refer to Fitting & Fixtures Schedule E&S Trading


Warm Scheme Apartments

ITEM LOCATION / DESCRIPTION PRODUCT / CODE / MODEL SUPPLIER

Carpet Bedroom Material:100% Wool Carpet

Description: Hard Twist Pile Construction.

Range: Levante

Colour: Simoon

Cavalier

Bremworth

Timber

Flooring

Living Room Material: Engineered Timber Flooring

Range: Euro Oak Milano Collection

Colour: Champagne

Size: 1900mm X 190mm X 15mm

Style Timber

Paint Walls Colour Range: Porters Paint

Range: Dulux Wash & Wear Low Sheen

Colour: Watermark Half Strength

Dulux

Paint Ceiling Colour Range: Wattyl

Dulux: Dulux Ceiling White

Colour: Ceiling White

Dulux

Paint Skirting & Doors Colour Range: Porters Paint

Product Range: Aqua Enamel Semi-Gloss

Colour: Watermark Half Strength

Dulux

Tiling Bathroom Floor Tile/Feature Colour: Travertino Light Matte

Finish: Textured

Size: 600mmx600mm

Projectile

Tiling Bathroom Wall/ Laundry Colour: Pure White

Finish: Matte

Size: 300mmx600mm

Open Tiling

Tiling Balcony Colour: Solid Beige

Finish: Textured

Size: 600mmx600mm

Foshan Tutto

Bene Ceramics


Stone Kitchen Benchtop/Bathroom Material: Engineered Stone

Finish: Polished:

Colour: Pure Organic White

Rongguan

Quartz Stone

Shower

Screen

Bathroom Semi-Frameless Toughed Glass Shower Screen Norska

Glass

Splachback

Kitchen Bronze Toughened Glass Mirror Norska

Joinery

Veneer

Joinery Material: Feature Veneer

Colour: Whitewashed Oak

Yintec

Joinery

Veneer

Joinery Material: Mirror Laminate

Colour: Smokey Grey

Yintec

Joinery

Carcass

Internal Material: Melamine

Colour: White

Yintec

Joinery Robe/Laundry/Cupboard Material: 2-Pac

Colour: Vivid White Satin

Yintec

Appliances Kitchen/ Laundry OVEN: SMEG SFA578X

COOKTOP: SMEG CIR66XS3

RANGEHOOD: SMEG PUM601X

DISHWASHER: SMEG DWAF16214

CLOTHES DRYER: F&P DE4060M1

Harvey Norman

Sanitary

Fittings

Bathroom/Kitchen/Laundry Various: Please refer to Fitting & Fixtures Schedule E&S Trading


Appendix C: Operation & Maintenance Manuals A USB is provided to each purchaser within their Settlement Pack, containing, but not limited to, instruction manuals, care &

maintenance manuals, broadband user guides, and meter numbers.

1. Kitchen & Laundry Appliances

2. Electrical & Security Intercom

3. Carpet

4. Timber Flooring

5. Tiling & Waterproofing

6. Bathroom & Kitchen Fittings & Fixtures

7. Mechanical (Air-Conditioning System)

8. Balustrade & Metalwork

9. Glazing

10. Carpentry

11. Garage Door

12. Joinery

13. Landscape

14. Mailboxes

15. Operable Louvres

16. Painting

17. Shower Screens & Glass Splashbacks

18. Waste Chute


Appendix D: Key, Remote, FOB Order Form Please complete the following information and email it to [email protected] so as to assist Building Management ordering any replacement Keys, Remotes, Fobs, etc. (All information shall be treated in the strictest confidence)

Apartment Address: Owners Name/s:

Tenant Information

Tenants Name/s:

Contact Number:

Requested Items (insert number requested into each box)

Front door key Mailbox key Glazing key

Proximity fob


Appendix E: Warranties

Refer to USB for Warranties


Appendix F: Move in / Move out Form Please complete the following information and email it to [email protected] so as to assist Building Management with your Move in / Move out. (All information shall be treated in the strictest confidence)

Apartment Address:

Owners Name/s:

Tenant Information

Tenants Name/s:

Contact Number:

Request Description

Move In Move Out Delivery

Date Date Date

Loading Dock Access Yes No

Elevator Access Yes No

Removalist / Delivery Company Details

Name:

Contact Number:

Resident Declaration I understand that any damage to building or property shall be deemed my responsibility. It is my responsibility to ensure that my supplier/s have the appropriate insurances.

Signature Date


Appendix G: Settlement Pack Contents An Owners Pack is provided to each purchaser containing the following items:

1. 2 x Master Keys

2. 2x Mailbox keys

3. 2 x Proximity Fobs

4. 1 X Garage Door Remote

5. USB Containing all Operation and Maintenance Manuals


Appendix H: Project Team

Main Contractor Hamilton Marino Builders

Level 1, Suite 4, 131 Clarence St,

Sydney, NSW, 1230

T. (02) 8040 0242

Architect Plus Architecture

Level 3, 66 Clarence St

Sydney NSW 2000

T. (02) 8823 7000

Services & Structural Engineer Adams Engineering

Suite 1402, Level 14, 49 York Street

Sydney NSW 2000

T. (02) 9222 9970

Fire Engineer Innova Services Pty Ltd

PO Box K194, Haymarket

NSW, 1240

T. 1300 88 22 62

Access Consultant Accessible Building Solutions

124 Upper Washington Drive

Bonnet Bay, NSW, 2226

T. 02 9528 0276

Building Surveyor Check Point Building Surveyors 226 Normanby Rd,

Southbank VIC 3207

T. 1300 581 299

Documents

O P E R A T I O N & P U R C H A S E R M A N UAL€¦ · Keep your Strata Manager & Building Manager details readily available Strata manager Building manager The Castlereagh Strata