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Nxtra’s
Data Centre Offerings
Nxtra Data Introduction
State-of-the-Art Level 3/3+
ISO 27001 Certified Data Centers
Pan India
Strategically located across seismic zones
Provides choice to customers to meet Primary/DR requirements
Managed Services
• Co-location
• Managed Hosting,
• Managed Back-up & Storage
• Managed Security
• Virtual Compute
• App Mgnt
150+ Enterprise customers across industry verticals
Integrated portfolio of Data Centers with Domestic and International network connectivity
Nxtra data centers
.....Chennai
..... Manesar
..... Bangalore
..... Bhubaneshwar
Mumbai .....
Noida - I .....
Pune .....
Noida - II .....
Nxtar Data Centers – Pan India Presence
Nxtra Data Product Stack
Product Stack
Nxtra Owned and Managed
Nxtra Owned and Managed
Customer Owned NxtraManaged
Managed Services
Infrastructure(HW, OS, Apps)
Cloud Computing
Cloud
Self Provisioning, Customer Control
Managed ServicesManaged Services
Managed Co-location
Managed Services
Colocation
Network & Security Network & Security Network & Security
24 X 7 Support Center
Product Portfolio
Portfolio - Co-location , Managed Services and Cloud
Managed Compute
• Cloud Compute (Dedicated/ Public)
• IaaS (pay pet use Model)
Co-Location
• Space
• Environmental
• Cross Connect
• Smart Hands
• Work Station and Rooftop Space
Managed Security
• Managed Firewall and VPN Services (Dedicated / Virtual)
• Web Application firewall
• IPS / IDS
• DDOS & Anit virus
• Configuration, Management & monitoring of network devices 24x7
Adv Services
• Captive DC Build
• Remote Infra Management
• DR Services
Managed Network
• Layer 3 ports
• Layer 2 ports
• Server Load Balancer
• Global Server Load Balancer
• IPv6 Gateway
• Configuration, Management & monitoring of network devices 24x7
Dedicated Hosting
Procure Hardware as per requirement
• Host within Nxtra IDC
• Hardware Support: Replace Failed Hardware
• Operating System licensing, installation
•
Managed Hosing Service
• Application Management
• Database Management
• Directory Services
Managed Storage & Backup
• Managed Storage
• Managed Backup
• Managed Vaulting
Colocation Services
• Dedicated and Shared
• Caging and SecuritySpace
• Power- 3 phase, Single phase, AC/DC (including precision cooling)
Environment & Infrastructure
• UTP
• Coaxial
• Fiber
Cross Connect
• Basic
• AdvanceSmart Hands
Co-location Service
Co-location - Value Added Services
11
Card Pad reader
(Numeric / Bio metric Card Pad reader) & CCTV
• Additional level of security to customer specific areas through access card and biometric access.
• CCTV cameras for monitoring all the access points and critical areas to help in capturing the events. Option for dedicated CCTV camera for monitoring access to customer’s setup.
Power Meter • Metering at PDU and rack level to report actual power consumption for optimizing and resource planning
Sitting Space • Workstation/s either adjacent to the hosting area or in the vicinity within the campus for customer’s personnel to manage & monitor their co-location or dedicated hosting service equipments
Roof Space • Optional service to mount VSAT/ RF Antenna on Datacenter rooftop post feasibility study.
Store Space • Raw store space for keeping tapes, files etc, (with no Power or Network)
KVM Solution and Support • Facility for customers to control multiple hosting equipments from a single Keyboard, video display monitor and mouse.
The Co-location service offered by Nxtra Data Center comprises of a suit of products providing safe hosting to critical IT infrastructure. The individual products include
Customer Office Area
• Work station space
• 2 UPS backed 5 Amp power sockets
• One data port
• Conference room facility
• Space on rooftop for VSAT based on feasibility
Nxtra Data Center Customer Office
Infrastructure Service provides
12
Product Features – Co-location Service
Best Physical Infrastructure & Highest Physical
Security
No restriction on type of
server hardware
Multiple service options to suite requirements
24x7x365 Facilities uptime
Full customization
on security, cabling and power feed
possible to suit specific
requirements for all Verticals
Stringent SLAs on service
deliverables
13
Redundant Power Supply Features
14
AC / DC Power systems
Dual power Feeders from two separate source
Uninterruptible Power Supply (Batteries 30 Minutes
•Backup ,UPS N+N Redundancy), Dual Power
•Distribution Units connecting to each Rack with STS
UPS backup (Diesel generators)
Product Features – Colocation Service contd..
Security Features
15
Locked Buildings with Access via security personnel only
Pre-authorized access list
Biometric and Key card access
On-Site guard
Surveillance Cameras
Lockable Caged Space
Automated Building Management System (BMS)
Product Features – Colocation Service contd..
Strict Environmental Control Features
• Raised Floor and False Ceiling
• Raised floor height is 18” (46cm) from structural deck
• False ceiling height is 12ft from raised floor
• Temperature and Humidity
• Server hall temperature : 22deg C +/- 1deg C
• Ambient relative humidity : 50% RH +/- 5%
• Fire Suppression
• FM 200
• Very Early Smoke Detection System (VESDA)
16
Product Features – Colocation Service contd..
Value Proposition – Co-location Service
Technology Advantage
Tire 3+ facility
• SLA 99.982
• Almost 100% uptime till date
Scalable Model
• Scalability for space and power
• Seating Space
Connectivity
• Internet/ MPLS Backbone
Banking and Financial
Organization require SLA
uptime 99.95% and which can be
achieved only with Tire 3 + facility
Value Proposition – Co-location Service Cont.
18
allows you to integrate
with airtel’s nationwide
network
-Customized options to optimize
space and power in co-
location services
Extension of IT managed
Services
Disaster Recovery -Business
Continuity
Highest Reliability
Highest Physical & Network Security
Value Proposition – Customer Office Area
Nxtra ’s “Customer Office Infrastructure Service” allows its Co-location or Dedicated
Hosting customer to establish on-site monitoring and management centers within or
in close proximity to data centers and provisions interconnectivity with their hosted
equipments. With on site 24- hours access, customers can quickly respond to any
problems and troubleshoot their mission critical sites.
By availing Nxtra’s “Customer Office Infrastructure Service”, customer benefits
from:
24 x 7 proximity to the mission critical hosted infrastructure
Faster resolution of problems
19
Managed Services and Cloud
• Managed hosting solutions offer scalability , rapid provisioning, all protected by an SLA.
• IT Demand is dynamic in nature, businesses typically experience peaks and valleys driven by new product releases, seasonal spikes, etc.
• Nxtra has the ability to provisioned and de-provision capacity on demand
• Customers can add this capacity to their core infrastructure, incremental adds should require little to no term commitment, allowing customers to “dial up” and “dial down” IT infrastructure as needed.
• This flexibility is crucial to our target customer who may be in growth mode or cost cutting mode
Compelling Reasons for Managed ServicesSpeed to Market
• There are more hidden costs than IT managers (and other decision-makers) are typically aware of, including power, insurance, vendor management, additional resources, and the like
• Avoid the cost, time and resourcesrequired to manage patches, hot fixes updates and security threats
• There is growing burden placed on companies as a result of compliance and regulatory requirements that must be met, Managed Services removes that burden on businesses
• Focus on the core competency of the business, develop tools to drive revenue not tools to support the infrastructure.
Compelling Reasons Managed ServicesRemoval of Management Burden
$TCO
• Nxtrais able to leverage economies of scale that businesses “going it alone” can not bring to bear
• Nxtra partners with industry leaders to implement applications on the managed infrastructure. The offering is bundled into a cost effective solution so that contractual process is minimized by dealing with one vendor
• Nxtra will allow customers to incrementally add and remove components to match demand levels.
• Convert CAPEX to OPEX by converting upfront costs of buying hardware, OS and licensing to a manageable monthly charge.
• Free internal resources up to focus on strategic projects that help them grow their core business
Compelling Reasons Managed ServicesLower TCO (Total Cost of Ownership)
24
• Guaranteed Performance and Availability for the Whole Solution
• No Fine Print
• Proactive monitoring
• Performance and Availability can be custom tuned to specific client requirements and design
• Penalties for failures
• Rapid Provisioning
• Built to order
Performance Provisioning
Time to Repair
• Rapid Response
• Once failed components are identified, they will be cured with 24/7 Engineering and Operations support teams
Compelling Reasons for Managed Services Performance and Accountability
Summary for Compelling Reasons why organization go for managed services as they do not have ….
• Non availability In House Technical Capability
• Not aware of Hidden Costs
• To keep pace with business demands (Required Rapid Provisioning)
• Not Aware of compliance/ Security/ Regulatory issues
• Do not want to Free Internal Resources
• Stringent SLA’s
• Limited Capex budget
• Want to have Pay Per Use Model
• 24X7 Support
Managed Hosting Services
Managed Application ServicesDedicated Hosting Storage and Backup as Services
Storage as
Service
Back-up
Service• Procure Hardware as
per requirement
• Host within NxtraIDC
• Hardware Support: Replace Failed Hardware
• Operating System licensing, installation
• Scale in 20 GB Increments to virtually unlimited
• Pay as you Grow Model
• Three Distinct Levels of QoSvarying on protection and performance
• No-outage QoS migration between Tiers
• 24/7 monitoring, management and customer support
• Proactive monitoring, troubleshooting and break/fix included
• Patch Management of storage software, drivers and firmware
• 500 GBs to virtually unlimited
• Minimum 14-day data retention – weekly full and daily incremental backups
• Event notification to customer on backup status
• Customer support available 24/7
• Back –up Restoration
• Optional Add-ons
• Offsite Tape Vaulting
• Tape Duplication on demand
• Server and OS Monitoring and Management
• Data Base Monitoring and Management
• Application Monitoring and Management
Managed Hosting
Dedicated Hosting
• Includes server hardware, hosting of the server including space and power, and use of the managed Hosting Area Network for Ethernet switching.
• Includes Operating System licensing, installation, management and monitoring.
1• Procure Server Hardware
2• Host within Data Center
3• Hardware Support: Replace
Failed Hardware Upon Request
Storage as Service
• All storage for Managed Hosting is provided by the Storage Service, which is available in multiple service levels:
• Storage: Purchased in 20 GB blocks with single LUNs scalable to 500 GB
• Managed Hosting nodes are attached to the SAN via redundant fiber channel connections– Multi-pathing solution provided with
managed Hosting service
Scalable, Flexible& Highly Available
Scalable, Flexible& Highly Available
Back-up as Service
• With the Backup Service:
• Service Provider-class storage box are used to write data to disk using software agents installed on the server
•
• Data is stored within the Storage Box for two weeks before being erased
• Standard backup policies are weekly full and daily incremental and may be customized
• Service upgrades available for hot backups of databases and MS Exchange
Database Management and Monitoring
• 24/7 application management services for Microsoft SQL/MySQL/Oracle Database environments on Nxtra managed hosting infrastructure.
– Procurement & management of Software Licenses
– Software installation & configuration
– 24/7 monitoring & problem resolution
– Published performance statistics
– Software updates
– Database backups
– Cluster configurations (optional service package)
– Local or remote database mirroring (optional service package)
– Database snapshots (optional service package)
Application & Middleware Monitoring and Management
• 24/7 application management services for Microsoft IIS/ Apache/ Tomcat environments on Nxtra managed hosting infrastructure
– Software installation & configuration
– 24/7 Monitoring & problem resolution
– Published performance statistics
– Software updates
Managed Dedicated &
Virtualized Security Services
Managed
Routing
Services
Managed
Switching
Services
Managed Network Services
Managed Network & Security Services
Managed Dedicated & Virtualized
SLB Services
Managed
Firewall
Services
Managed
VPN
Services
Managed
IPS/ IDS
Services
Managed Server
Load Balancer
Services
•Wire-Speed Performance per port will be 10/100/1000•Routing protocol – Static & Dynamic •IPv6 Support•Jumbo Frames: Support for High-Demand Applications Inter-VLAN IP routing for full Layer 3 routing between 2 or more VLANs.•802.1p class of service (CoS) and differentiated services code point (DSCP) field classification is•provided.
•Wire-Speed Performance per port will be 10/100/1000•IPv6 Support•Jumbo Frames: Support for High-Demand Applications •Inter-VLAN IP routing for full Layer 3 routing between 2 or more VLANs.•802.1p class of service (CoS) and differentiated services code point (DSCP) field classification is•provided.
•Firewall - Basic Layer 3 protection•Stateful inspection firewall•Anti-spoofing•Time based/ ACL firewall policy•Custom protocol option•Zoning
•SSL VPN - Remote access•Clientless access •Client also available for Windows, MAC, Android•UTM protection from remote access•Client access check list for Antivirus, Firewall etc
•IPSec - Remote Access •Authentication on IPSec (LDAP, Radius, TACAS +, local)•IKEv2 for tunnel IPSec•Digital certificate (if provided by end user)•Hub-spoke Topology supported•Client will be given for client to site user
•IPS/ IDS - Layer 4 & DoS protection•SSL inspection•Signature based scanning•DOS sensor•Per signature based policy •IPS bypass option in case of failure of IPS module•Protocol Decoder•Anomaly Scanning•Zero-day protection with Antivirus
•Wire-Speed Performance per port will be 10/100/1000•IPv6 Support•Jumbo Frames: Support for High-Demand Applications
Cloud computingA great Opportunity to Conserve cash, Save cost and Capital Outlay
– Usage-based billing
– Automatic delivery
– Resource Pooling
– Rapid Elasticity
– Minimal/no commitment
– Full Control on IT Assets
Features Benefits
– Lower TCO
– Reduced IT Infra. Waste
– Improved Reliability
– Increased Flexibility & Scalability
– Continuous Infra. Upgrades
– Access to latest technology
When is Cloud a Fit for Our Clients?
• Speed of provisioning is constraining business execution– Need to accelerate in-house application development
– Application deployment is too slow (HW procurement and management)
– Can’t scale resources quickly
• Variable, periodic or seasonal demands– Applications and processes demand cannot be predicted
– Huge increases in demand on a seasonal or periodic basis
• Internal resource constraints– Internal data center capacity limits are being reached
– Hardware is at end of serviceable life and/or capital budget cutbacks
• Enterprise data center no longer offers a competitive advantage to the organization– May no longer provide a differentiator
– Get into cloud to get a leg up on competition
• Globalization– Geographically dispersed teams and development efforts
Attributes of the deployment models
35
Public Cloud Common Attributes across all models
Private Cloud
Multi Tenancy Virtualization Single Tenant
Public Access On Demand Elastic Scaling Private Access
Off Premise Self Service Off Premise
Standardized Offerings Usage Metering Customized Offerings
Pay-per-use
Subscription Based
Cloud Services
Cloud Services
Cloud (IaaS)
Servers
Network
Storage
Private Clouds
Custom Clouds
Cloud-in-a-Box
Hybrid Cloud(Virtual Private
Data Centres)
Common Orchestration Layer
Create, Modify, Manage VMs in real time Pay-as-you-use
Metering,
Billing, SLA
nCloud Plans
n-Cloud
Features n-Cloud Bronze n-Cloud Silver n-Cloud Gold n-Cloud Platinum n-Cloud Dimond
vCPU 1 Core 2 Core 2 Core 4 Core 8 Core
Virtual Server Memory (in GB) 1 GB 2 GB 4 GB 8 GB 16 GB
Virtual Server Disk Space (in GB) 25 GB 40 GB 60 GB 60 GB 60 GB
Data Transfer (GB/month)50 50 75 100 100
Extra Data Transfer charged @ 15 per GB per month
IP Address 1(One) 1(One) 1(One) 1(One) 1(One)
Managed vFW Included Included Included Included Included
Remote Control for your Virtual Server Access Control Access Control Access Control Access Control Access Control
24/7 Support ( E-Mail / Phone Support) Included Included Included Included Included
Uptime Guarantee 99.00%
Monthly Price for each Plan is given below
Monthly Recurring Charges (INR) MRC MRC MRC MRC MRC
Additional Services
nCB nCS nCG nCP nCT
VM High Availability Optional Optional Optional Optional Optional
Uptime Guarantee 99.50%
Incremental Monthly Payment Plan* for Addtional Services MRC MRC MRC MRC MRC
Upgrade Services
Other Upgrades nCB nCS nCG nCP nCT
Extra IP Address (1) (Annual) MRC MRC MRC MRC MRC
Additional Disk Space per GB per Month (volume in 20 GB) MRC / PER GB MRC / PER GB MRC / PER GB MRC / PER GB MRC / PER GB
Additional Backup Space per GB per Month MRC / PER GB MRC / PER GB MRC / PER GB MRC / PER GB MRC / PER GB
Additional RAM / GB (INR) MRC / PER GB
Value Proposition
• Third party customers are managed from the same facilities as we manages airtel’s:
– 250+ Mn mobile customers
– 8 Mn DTH customers
– airtel captive IT requirements
• Central NOC to support Retail and Enterprises customer
1. Quality
DCMS Unique Value Proposition
• Flexibility to manage the customers preferred TPP or internal MS offering
• Extensive experience and success managing TPP
• Support end to end DCMS value chain from Co-location to Cloud
2. Flexibility
DCMS Unique Value Proposition
Partner Eco-System & Alliances
Thank you