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Nutrition 564: Marketing
Objectives: Review the history of marketing Define terms Describe the marketing process Identify elements to be used in project 5
History of Marketing (Cooper, 1998)
1902 First taught in a business school 1870 - 1930 “Production era”
focus was overcoming constraints on supply
1930 - 1950 “Sales era”marketing’s responsibility to sell what was produced
1960s - “Marketing era”widespread adoption of customer orientation
“Societal Marketing” criticizes traditional marketing definitions for
their emphasis on material consumption and short-term consumer gratification
counsels businesses to be fair to consumers encourage informed consumers avoid marketing practices that have negative
consequences for society
Marketing Terms (Cooper, 1998)
American Marketing Association“marketing is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to create exchanges that satisfy individual and organizational objectives”
UK Chartered Institute of Marketing“the management process which identifies, anticipates and satisfies customer requirements efficiently and profitably”
Hudson“A management tool that focuses on identifying the needs, wants and demands of customers and developing products to meet those needs”
Marketing Terms (Cooper, 1998)
Stakeholders All the people (and organizations) that have an interest
in a company, and may influence the company or be influenced by its activities.
Internal External
Most individuals belong to more than one group at a time
Important by virtue of their ability to influence the organization
During the marketing process and stakeholder analysis it is important to “map” the stakeholders
Marketing Terms (Cooper, 1998)
Firm
Owners
Customers
Employees
Suppliers
PoliticalGroups
Government
FinancialCommunity
ActivistGroups
CustomerAdvocateGroups
Unions
Competitors
TradeAssociations
Competitive Advantage Differentiation of the organization and/or its products
and services to gain preference by all or part of the market over its rivals.
Purpose is to increase the market share
Two types: Assists Capabilities
- market sensing capability - ability to detect changes
- customer linking capability (Day 1994)
Marketing Terms (Cooper, 1998)
Competitor Analysis Examine those key competitors that presently and/or
in the future may have a significant impact on the strategy of the firm
Priorities: Existing Direct Competitors
Note-- not all competitors appear in every segment but may be in specific niches
New and Potential Entrants Competitor Intelligence Sources Competitor Analysis Database Function Analysis Marketing Strategy
Marketing Terms (Cooper, 1998)
“Social Marketing” Concerned with the development of programs
designed to influence the acceptability of social ideas - a set of activities to
create/maintain and or alter attitudes and/or behavior toward a social cause
independent of a sponsoring organization or person Purpose to change behavior
Contribute to a charity Discourage at risk behaviors (tobacco) Change attitudes or beliefs
Marketing Terms (Cooper, 1998)
Terms (Alacay R, Bell RA 2000)
“Social Marketing”1. Label is typically applied to causes judged by persons in
positions of power and authority to be beneficial to both individuals and society.
2. The agent of change does not profit financially from a campaign’s success
3. Goal is to change behaviors believed to place the individual at risk, not simply increase awareness or alter attitudes.
4. The optimal social marketing campaign is tailored to the unique perspective, needs, and experiences of the target audience, hopefully with input from the representative group.
5. Social marketing strives to create conditions in the social structure that facilitate the behavioral changes promoted.
6. Reliance upon commercial marketing concepts.
Nutrition 564: Marketing
Objectives: Review the history of marketing Define terms Describe the marketing process Identify elements to be used in project 5
Components of the Marketing Mix
five P’s of Marketing Product Goods, services, places, ideas, activities,
organizations, and people that are being offered to consumers
Place Getting the product to a location that is available to the consumer
Price The cost of the product to the consumer
Promotion Methods for communicating information
about the product to the consumer Positioning Maximize benefits and minimize costs. A
psychological construct that involves thelocation of the product relative to otherproducts and activities with which it competes.
Marketing Planning - Stages
1). The gathering of information on the companies internal operations and external environment
2). The identification of the (SWOT) Strengths Weaknesses Opportunities Threats
(Leppard & McDonald, 1991)
Marketing Planning - Stages
3). The definition of the assumptions regarding the company and its environment
4). The setting of the marketing objectives
in the light of the first three stages
5). The formulation of strategies aimed at achieving these objectives
(Leppard & McDonald, 1991)
Marketing Planning - Stages
6). The devising of programs setting out the timing of activities, costs and revenues
7). The definition of responsibilities and the means of monitoring performance.
(Leppard & McDonald, 1991)
MarketplaceHudson - 5 views of the marketplace Production Perspective
The consumer will favor products that are readily available Product Perspective
The consumer will favor the product that has the most value, desirable features, or best performance
Selling PerspectiveDirect promotion to consumers to introduce them to a product that was
not being sought Marketing Perspective
Determining the wants and needs of the target market and developing products to satisfy those needs.
Societal Marketing PerspectiveBalancing the customers’ needs for satisfaction with the organizational
goal of making a profit while acting in the best interest of society.
Nutrition 564: Marketing
Objectives: Review the history of marketing Define terms Describe the marketing process Identify elements to be used in project 5
Marketing ProjectOverall Goal: Students will demonstrate the ability to plan
and develop a marketing project.Overall project objectives for marketing:
Define a mission statement and strategic plan. Outline a business plan and define a market opportunity. Develop a timeline for the project. Identify teams for specific project objectives. Demonstrate the ability to identify sources of market research
and supportive data. Access information necessary to develop a marketing plan in
support of the mission statement and strategic plan. Outline the market strategy Develop one tool used to support the market strategy (toolkit) Describe how the marketing project would be evaluated.
Project Goal: Promote the use of MedlinePlus as a source of quality information to staff in the Seattle Public Schools.
Project 4: Marketing Plan
Project Objectives: 1. Develop the ‘toolkit’ to:
Develop skills in the use of MedlinePlus for accessing nutrition information
2. Create a ‘market’ for the use of a toolkit on the use of MedlinePlus in the schools Present purpose of using MedlinePlus Inform on the quality of this site Address needs for flexibility and versatility in
content information, type of information available, and other positive attributes.
Marketing Project
Project Objectives: .3. Deliver the toolkit as a web-based
tutorial
4. Market the toolkit to key audiences
Marketing Project
Activities Include
Identification of target audiences Prioritize suitable audiences Consider potential for growth to other segments
Conduct a SWOT analysis
Identify potential competitors in the marketplace
Review existing (?) tutorials
Marketing Project
Project Deliverables:
Toolkit suitable for transfer to the SPS library website
Project Report describing the project. Refer to the project objectives* Include the ‘activities’ (SWOT analysis, etc.)
Presentation