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Nursing Forum for reviewing the guidance. - NSNF · This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please ... Tracy Moohan,

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Page 1: Nursing Forum for reviewing the guidance. - NSNF · This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please ... Tracy Moohan,
Page 2: Nursing Forum for reviewing the guidance. - NSNF · This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please ... Tracy Moohan,

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This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please

contact the National Stroke Nursing Forum.

We would like to thank the nurses, academics, and members from the Welsh Stroke Nurses Forum, the Northern

Ireland Stroke Nurse Specialist Interest Group and the Scottish Stroke Nurses Forum who all contributed to the paper

– whether in the initial discussion groups, contributing relevant evidence and expertise, or commenting on early

drafts. We would particularly like to acknowledge the contribution of the steering committee of the National Stroke

Nursing Forum for reviewing the guidance.

Chris Burton, Senior Research Fellow Bangor University.

Linda Campbell, Stroke Co-ordinator NHS Highland, Scottish Stroke Nursing Forum Education and Training Subgroup,

Scottish Stroke Nurses Forum representative.

Campbell Chalmers, Director of Royal National Institute for Blind People (RNIB) Scotland, Chair of the Scottish Stroke

Nurses Forum.

Cath Curley, Consultant Nurse; NSNF Steering Committee member.

Diana Day, Consultant Nurse for Stroke in Cambridge; Member of the Intercollegiate Stroke Working Party; NSNF

Steering Committee member.

Hazel Dickinson, Lecturer University of Central Lancashire; NSNF Steering Committee member.

Clare Gordon, NIHR Clinical Academic Fellow, Royal Bournemouth Hospitals NHS Foundation Trust; Chair National

Stroke Nursing Forum.

Lynne Hughes, Lead Nurse North Wales Trust; Welsh Stroke Nurses Forum representative.

Annemarie Hunter, Neurovascular Nurse Specialist, Belfast Trust; Northern Ireland representative.

Ailsa Hutchings, Advanced Stroke Nurse Specialist The Royal Surrey County Hospital; NSNF Steering Committee

member.

Rachael Jones, Stroke Specialist Nurse Practitioner Queen Elizabeth Hospital; NSNF Steering Committee member.

Moira Keating, Stroke Specialist Nurse Colchester Hospital; NSNF Steering Committee member.

Maria Kinnaird, Belfast City Hospital; Northern Ireland representative.

Liz Lightbody, Research Fellow University of Central Lancashire; Vice-Chair elect National Stroke Nursing Forum.

Maureen Matthews, Ulster Hospital; Northern Ireland Stroke Nurse representative.

Tracy Moohan, Ulster Hospital; Northern Ireland Stroke Nurse representative.

Claire West, Clinical Nurse Specialist Stroke Coordinator Hywel Dda University Health Board; Chair Welsh Stroke

Nurses Forum.

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Page 5: Nursing Forum for reviewing the guidance. - NSNF · This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please ... Tracy Moohan,

High quality, compassionate stroke care is

about relationships between people with

stroke, their families and staff. It is not

solely about how many numbers of nurses

are needed on stroke units. Each inpatient

Stroke Unit, Community Stroke Team, and

Community Nurse need the right

resources to provide high quality specialist

clinical care, compassion and

rehabilitation to people with stroke and

their families. This paper provides advice

specifically for the stroke speciality from

admission to rehabilitation. The aim of

this paper is to provide sound, specialist

advice based on available evidence and

expert opinion from four stroke nursing

specialist interest groups in the United

Kingdom.i

This document should be an adjunct to,

and be read alongside national guidance

and specific recommendations or

legislation from all four countries in the

UK.

Across the devolved countries in the UK

there is consensus that the nursing

workforce should use a combination of

approaches to ascertain safe staffing

levels. This should include using evidence

based staffing tools, consideration of

patient acuity and professional

judgement of the nurse in charge.

Royal College of Nursing (RCN) Guidance

on safe nurse staffing levels (2010) reports

that there has been no real increase in

hospital nurse staffing levels over the last

20 years, with any staffing increases being

absorbed by increased capacity in the

NHS. There is evidence that skill mix is

being diluted with variations in skill mix

between specialities (RCN 2010). There is

a lack of robust evidence on staffing in

care homes and community services (RCN

2010). The RCN (2010) advises there is

not one perfect tool to plan the nursing

workforce and therefore triangulation of

established approaches is essential.

Workforce planning needs to be

transparent, involve frontline staff and

with board level commitment to heed the

results.

In 2012 the RCN published further

recommendations on safe staffing for

older people’s wards (RCN 2012). Around

75% of patients with stroke are over 65,

therefore this document is also relevant

when reviewing nurse staffing on stroke

units. This document recognises the

challenges of increased capacity and

efficiencies in the NHS with an increasing

elderly, frail and complex patient

population. The report highlighted the

unacceptable situation of lower skill mix

on older people’s wards compared to

other adult wards and, similar to their

2010 report, it recommends a systematic

approach to workforce planning. The

report builds on their 2010

recommendations:

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1. the need for hospitals to plan for

flexibility in their staffing to meet

daily fluctuations in patient need;

2. strong nursing leadership;

3. appropriate training and;

4. metrics that recognise the full

nursing contribution to patient

care (RCN 2012).

NHS England (2014) has published

guidance to support safe staffing levels in

hospitals, linked with their Compassion in

Practice Area 5 – ensuring that we have

the right staff, with the right skills, in the

right place. “The appropriate balance of

nursing and midwifery activities will vary

according to the specialty of a ward or

unit, the dependency and acuity of its

patients, as well as other factors” (NHS

England 2014). Nurses working in

England should also refer to the National

Quality Board’s guide to nursing,

midwifery and care staffing capacity and

capability, and the NICE (2014) guideline

on safe staffing for nursing in adult

inpatient wards in acute hospitals.

The National Stroke Strategy (DOH 2007)

recommends supporting development

and training of health care staff to create

a stroke-skilled workforce with the

capacity to implement the Strategy.

The National Clinical Guideline for Stroke

(ICWSP 2016) recommends that all

hyperacute and acute stroke services

should provide specialist nursing staffing

levels matching the recommendations for

whole time equivalents (WTE) below:

Hyperacute 2.9 WTE per bed

(80:20 registered : unregistered)

Acute 1.35 WTE per bed

(65:35 registered : unregistered)

These recommendations have been based

on observational evidence and expert

opinion. There are no recommendations

for rehabilitation or early supported

discharge nursing levels.

The Safe Nurse Staffing Levels (Wales) Act

2016 became law in Wales on 21 March

2016. The Nurse Staffing Levels Bill legally

requires the use of evidence based safe

staffing tools, but also consideration for

the acuity of patients and the professional

judgement of the nurse in charge.

Page 7: Nursing Forum for reviewing the guidance. - NSNF · This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please ... Tracy Moohan,

The Scottish Government has developed a

series of Nursing & Midwifery Workload &

Workforce Planning Tools. The

application of these tools by NHS Boards is

mandatory to support evidence based

decisions in relation to Nursing &

Midwifery establishments. The tools use

rigorous statistical analysis to calculate

the whole time equivalent for current

workload. These tools should form part of

a triangulated approach to incorporate

professional judgement and quality

measures which will enable flexibility in

decision making on staffing needs at local

level.

The Stroke Improvement Plan (2014)

recognises the skills and training of the

workforce, with a trained and competent

workforce ensuring care staff have the

knowledge and skills to deliver person-

centred, safe and effective stroke care.

The Department of Health, Social Care

and Public Safety (2015) published the

framework ‘Delivering Care: Nurse

Staffing in Northern Ireland’ to support

workforce planning in Northern Ireland.

The framework recognised professional

judgement as the foundation for nursing

and midwifery workload and workforce

planning. However it also recommends a

range of staffing rather than exact ratios,

with an uplift for training and leave of

24% and super-nummery ward sister.

Acute stroke and thrombolysis care is

under their definition of ‘specialist

medical care’ with a range of 1.4 to 1.8

whole time equivalent (WTE) per bed.

‘General medical care’ staffing, under

which came stroke rehabilitation, has a

recommended range of 1.3 to 1.4 WTE

per bed (DHSSPS, 2015 p11).

The framework recognised that there

could be a mix of specialisms on a ward

and calculations will need to be made on

2 or more cohorts of patients to

determine overall skill mix.

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The nursing workforce should use a

combination of approaches to

ascertain safe staffing levels. These

should include:

o Using evidence based staffing tools

including recommendations from

the National Clinical Guideline

(2016) for hyperacute and acute

stroke units;

o Consideration of patient acuity;

o Professional judgement of the nurse

in charge;

o Local context and;

o Nurse sensitive indicators.

AUKUH Acuity/Dependency Tool

(The Shelford Group 2013) can

provide a reliable, validated method

to inform staffing plans.

The Rehabilitation Complexity Scale

for Complex Neurodisability is a

useful resource to assess the

dependency of stroke rehabilitation

patients.

It is recommended using the nursing

hours per patient day (NHPPD)

summary as evidence for

professional judgment of nursing

staff requirements (see appendix 1).

The first 72hrs (hyperacute) stroke

nursing has a higher nurse to patient

and registered to unregistered ratios

based on level 2 critical care staffing.

Both acute and rehabilitation stroke

inpatient services will require a

similar number of nurses and similar

skill mix. It is important that Trusts

recognise that the complexity and

intensity of stroke rehabilitation

nursing is increasing as a result of the

development of early supported

discharge teams.

It is essential that close

multidisciplinary working is not seen

as a reason to economise on nursing

numbers due to sharing of skills.

Nurses need to continue to feedback

to their managers when the quality

of patient care is compromised due

to inadequate nursing resource.

Services should plan for flexibility in

their workforce to support times of

increased demand, for example to

support confused or agitated

patients, or support a large influx of

new admissions.

Services should plan for adequate

nursing resources to attend and

complete documentation for

multidisciplinary meetings, discharge

planning meetings, case reviews,

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community care needs assessments

etc.

Services should plan for adequate

nursing resource for information

giving, education, training and

secondary prevention advice of

patients and their relatives.

The Stroke Nurse Staffing Working

Party strongly recommend that all

nurses working within stroke care

use either the Stroke Specific

Education Framework (2013) or

Stroke Competency Toolkit (2005) to

plan their continuing training and

development.

It is recommended that each stroke

service nurse manager responsible

for training and development

maintains a record of all nursing staff

stroke specific training and

competence.

As part of their workforce planning,

each stroke service should plan for

staff to be released regularly for

specialist stroke training.

Services should complete a

benchmarking exercise to determine

the amount of nursing hours used to

contribute to regular clinical audits,

and consider if sufficient time has

been allocated to supporting this

indirect clinical activity.

Services should review the extent to

which their nursing teams are

engaged with research. For example

opportunities to attend journal

clubs; awareness of how to access

support to develop research

projects; opportunities to be

involved in research studies being

conducted within their team.

Page 10: Nursing Forum for reviewing the guidance. - NSNF · This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please ... Tracy Moohan,

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Determining staffing levels is a complex

process. There is a growing body of

observational audit evidence from the

Sentinel Stroke National Audit Programme

(SSNAP) to formulate recommendations

for safe staffing levels in acute stroke care

(Bray et al 2014, Ramsay et al 2015).

Unfortunately there is insufficient

evidence to make recommendations for

rehabilitation and community stroke

services.

There are a plethora of tool kits and

staffing calculators now available to

inform nurse staffing. Using these needs

to be in conjunction with professional

judgement in light of patient’s needs and

the local context (National Quality Board

2013; DHSSPS 2015; Safe Nurse Staffing

Levels (Wales) Act 2014).

Skill mix, knowledge and competency are

all important factors that also need to be

considered. In stroke care, with its

emphasis on multidisciplinary working and

rehabilitation from the first day after

stroke, it is important that the nursing

team consider the impact and

opportunities of mulitdisciplinary working

to improve the quality of care for patients,

and that this is included in planning

staffing levels.

This guidance aims to provide specialist

advice on how and what tools can be

applied for the specific needs of patients

with stroke and their family, and the

specific service needs in accordance with

NHS stroke service delivery strategies and

clinical guidelines in the UK. It will help

nurses working within stroke care to have

an understanding of the current evidence

within the stroke speciality to inform their

professional judgement and triangulate

this with the results from evidence-based

staffing tools.

The scope of this document includes

inpatient and community stroke services,

but does not include recommendations

for clinical nurse specialists or nurse

practitioners.

NHS Stroke Strategies:

National Stroke Strategy 2007

(England)

Together for Health - Stroke Delivery

Plan 2012 (Wales)

Stroke Improvement Plan 2014

(Scotland)

Improving Stroke Services in Northern

Ireland (2008)

Stroke Clinical Guidance:

National Clinical Guideline for Stroke

(2016)

SIGN Guideline 118 (updated March

2011) – Management of patients with

stroke: rehabilitation, prevention and

management of complications, and

discharge planning.

Page 11: Nursing Forum for reviewing the guidance. - NSNF · This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please ... Tracy Moohan,

There is a wealth of research evidence

across high income countries on the

association between higher nursing levels

and improved outcomes for patients.

Positive features such as improving

registered nurse to patient ratios,

improved multidisciplinary team relations,

and nurse involvement in decision making

are associated with improved mortality

and patient experience. When nurse to

patient ratios are compromised, the

evidence shows a reduction in patient

safety with increase in patient mortality,

hospital length of stay and associated

costs (Aiken et al 2014, 2012 & 2011, Kane

et al 2007, Needleman et al 2011).

Recent public inquiries into the quality

and safety of care in NHS hospitals have

highlighted the need for appropriate

staffing levels. The Francis Inquiry into

Mid Staffordshire NHS Foundation Trust

(2013) identified that adequate resources

were required to deliver safe and

effective, person centred care. Long term

low staffing levels was seen by Robert

Francis QC stated as a major failing of the

Trust. As a result of the Mid Staffordshire

Inquiry, an NHS review into the quality of

care and treatment provided by 14

hospital Trusts with persistently high

mortality rates was conducted in 2013.

The review teams found inadequate

numbers of nursing staff, which was

compounded by an over-reliance on

unregistered and temporary staff.

Specifically in relation to stroke care in

England, an observational study by Bray et

al (2014) showed there was a dose–

response relationship between weekend

registered nurse to bed ratios and

mortality risk, with the highest risk of

death observed in stroke services when

nurse to bed ratios fell below 1:4. By

contrast, above-average registered nurse

to bed ratios (above 3:10) were associated

with a 20-30% reduced risk of death and

reduced risks associated with weekend

admissions. Myint et al’s (2016) study

into stroke service characteristics in eight

acute NHS trusts found the most

consistent finding was the benefit of

higher nursing levels; an increase in one

trained nurses per 10 beds was associated

with reductions in 30-day mortality of 11–

28% (p < 0.0001) and in 1-year mortality

of 8–12% (p < 0.001). Although these

results are promising support for nurse

staffing in stroke care, more research is

required to investigate the causal links

between staffing and stroke mortality.

In summary there is a strong body of

international evidence that inpatient

outcomes are affected by the numbers of

registered nurses on duty.

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Not one tool can incorporate all factors.

There is a consensus across the literature

to combine methods (triangulation) when

determining optimum staffing levels (NICE

2014, RCN 2010 & 2012).

The Stroke Staffing Working Party

recommend that the following are all

considered when planning stroke nurse

staffing levels:

1. Patient dependency and acuity.

2. Type of stroke service -

Hyperacute / Acute / Rehabilitation

/ Community:

a. Ward layout and design in hospital

services.

b. Travel time between community

visits in community services.

c. Patient throughput / bed

utilisation e.g. were there 2 patients

in that bed in 24hrs?

3. Number of support staff available.

4. Direct care contact time and

rehabilitation activities.

5. Indirect contact time:

a. Communication with families.

b. Multidisciplinary meetings and

goal setting.

6. Knowledge, Competency and

Training needs of nurses against a

stroke specific framework or

education pathway.

7. Requirement for research activity ,

data collection and audit.

Page 13: Nursing Forum for reviewing the guidance. - NSNF · This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please ... Tracy Moohan,

Patient dependency tool-kits can help

plan nurse staffing levels within a stroke

service; however it needs to be taken into

consideration with all the other factors

outlined on page 11. This Working Party

believes that there is a risk of

organisations placing too much emphasis

on dependency scores, and not

considering other factors integral for an

effective stroke nursing team.

This Working Party agrees that the

Shelford Group (2013) Safer Nursing Care

Tool can provide a reliable, validated

method to inform staffing plans. It was

endorsed by NICE in October 2014.

Specific to stroke care, there are some

significant gaps in the Shelford Safer

Nursing Care Tool, and further specialist

stroke nursing care needs should be

considered . These are illustrated using

the case examples in Appendix 1.

This Working Party recommends that

when workforce planning patients up to

and including 72 hours after stroke,

including those requiring thrombolysis,

will be classified as Level 2, defined as,

“Patients requiring more detailed

observation or intervention including

support for a single failing organ system

or post-operative care and those ‘stepping

down’ from higher levels of care”

(Department of Health 2000, Intensive

Care Society 2009).

A patient with acute stroke will have

compromised cerebral function with the

potential sudden deterioration, including

those patients who on initial assessment

seem clinically stable. Planning the

nursing resource for all patients to require

Level 2 nursing for the first 72 hours will

ensure the appropriate monitoring and

management of a patient with acute

stroke. Some patients will require Level 2

care for longer than 72 hours, others after

initial investigations have been

performed, may not require a full 72

hours with level 2 care.

Patients with stroke and their family have

a diverse range of needs. Agitation,

confusion, communication and cognitive

problems are all common after a stroke.

Also increasingly frail elderly patients with

multiple co-morbidities in addition to their

stroke specific needs, are all known to

increase patient dependency and nursing

requirements (NICE 2014, SIGN 118).

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Currently there is not a stroke specific tool

that informs workforce planning in the

rehabilitation phase. The resources

required for mulitdisciplinary working and

a rehabilitation nursing approach need to

be considered. Stroke services in the

United Kingdom currently use the Barthel

Index, Modified Rankin and Functional

Independence Measure (FIM) to capture

patient dependency in rehabilitation.

This Working Party recognises the

Rehabilitation Complexity Scale for

Complex Neurodisability (Turner-Stokes et

al 2010) as a useful resource. It takes into

consideration nursing, therapy and

medical interventions. On validation it

identified additional aspects of care not

captured by FIM and Barthel (Turner-

Stokes et al 2010).

Around a third of people with a stroke will

die in the first year after their stroke. A

significant proportion of these people will

die in the first few weeks after their

stroke, usually on a stroke unit. Delivering

quality, supportive end of life care may

increase nursing staff requirements (NHS

Quality Improvement Scotland, 2010).

Recommendations for Patient

dependency and acuity:

• The Shelford Group (2013)

Acuity/Dependency Tool can provide

a reliable, validated method to

inform staffing plans.

• It is recommended using the

nursing hours per patient day

(NHPPD) summaries in appendix 1 as

a prompt for professional judgment

of nursing staff requirements.

• The Rehabilitation Complexity

Scale for Complex Neurodisability is a

useful resource to assess the

dependency of stroke rehabilitation

patients.

Page 15: Nursing Forum for reviewing the guidance. - NSNF · This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please ... Tracy Moohan,

The nurse staffing resource will be

dependent on service factors (NICE 2014)

which include:

Expected patient turnover during a

24hr period.

Regional hyper-acute centres and

admitting acute stroke units will

have a high turnover of patients.

Workforce planners should ask:

How many patients do you have in

one bed in 24hrs? Do you have

sufficient nursing resource to

assess, plan and deliver the

nursing care patients with stroke?

Ward layout and size.

Consider the safety of patients

who cannot be easily observed.

Do patients need to be observed in

dining rooms at mealtimes? Do

patients need to be escorted by

nurses off the ward for

investigations or rehabilitation

activities?

Community area.

Consider the distance needed to

travel between patients.

Although rural areas may have a

smaller case load, travel distances

between patients maybe longer

than in inner city area.

This Working Party considers that both

acute and rehabilitation inpatient settings

require a similar number and level of skill

mix despite the clinical settings being very

different. From discussions with members

within the UK Stroke Nurse Forums, it is

common for nurse managers to challenge

whether rehabilitation patients, who are

deemed medically stable, require the

same level of nursing resource as acute

stroke patients. The development of

Stroke Early Supported Discharge (ESD)

teams has significantly impacted on the

nursing resource on stroke rehabilitation

inpatient care. There has been a

concentration of the most physically and

cognitively dependent inpatients as these

patients are not eligible for ESD

rehabilitation at home. These patients

have complex nursing needs and

discharge planning that requires an

intense level of specialist nursing care.

It is also important that acute stroke

nursing care does not solely focus on

patients’ immediate medical and nursing

needs. “Stroke has a sudden and

sometimes dramatic impact on the patient

and their family, who need continuing

information and support. Clinicians

dealing with acute care need to be mindful

of the rehabilitation and secondary care

needs of people with stroke to ensure a

smooth transition across the different

phases of care” (NICE Clinical Guideline

68, 2008). Similar recommendations have

been made for Scotland (SIGN 2008).

Services need to plan the nursing

resources to ensure that this can happen.

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Recommendations for Type of

Stroke Service:

• It is the expert opinion of the

Stroke Nurse Staffing Working Party

that both acute and rehabilitation

stroke inpatient services will require

a similar number of nurses and

similar skill mix. It is important that

Trusts recognise that the complexity

and intensity of stroke rehabilitation

nursing is increasing as a result of

the development of early supported

discharge teams.

Page 17: Nursing Forum for reviewing the guidance. - NSNF · This paper was prepared by Clare Gordon, Chair of the National Stroke Nursing Forum. If you have any queries please ... Tracy Moohan,

Stroke services are most effective when

delivered by a multidisciplinary team with

shared knowledge and skills and can

improve patient outcomes after stroke

(Langhorne & Pollock 2002). When

planning nursing resources, services

should consider the activities and support

required for and from other non-nursing

colleagues, such as the medical team,

allied health professionals, generic

rehabilitation assistants, ward clerks, and

audit data collection.

A larger multidisciplinary team presence

will not automatically result in a reduced

requirement for nursing. This Working

Party recommends that the contribution

of these colleagues to the actual nursing

workload is carefully evaluated. A

specialist stroke rehabilitation nurse will

deliver rehabilitation interventions that

can support the intensity and frequency of

rehabilitation activities that are essential

to improve patient outcomes (National

Clinical Guideline for Stroke 2016).

Workforce planners may see effective

multidisciplinary working with sharing of

clinical skills as an opportunity to

economise on nursing numbers. There is

a risk that this will result in fragmentation

of multidisciplinary working back to

traditional discipline roles, and undermine

the rehabilitation contribution of nurses

to patient outcomes.

Recommendations for number of

support staff:

• Workforce planners need to

understand how multidisciplinary

team members work together to

support the person with stroke and

their family. It is essential that there

is recognition of multidisciplinary

working and the role of the stroke

nurse within this team, and close

multidisciplinary working is not seen

as a reason to economise on nursing

numbers due to sharing of skills.

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Over half of patients after stroke will have

some form of cognitive and

communication problems (Flowers et al

2013, Nys et al 2007). This can make each

and every nursing interaction with the

patient longer. To help the patient

participate in their own care, provide

informed consent where possible, and

have the opportunity to discuss their

questions and emotions after such a life

changing event will all take more time.

There is consensus in the stroke literature

of the need for rehabilitation from day

one after stroke (National Clinical

Guideline for Stroke 2016). It is essential

that stroke nursing care has a

rehabilitation emphasis, working closely

alongside their allied health professional

colleagues to deliver a true

multidisciplinary approach that will

improve patient outcome. It is important

that workforce planners recognise that a

multidisciplinary rehabilitation approach

can significantly increase the direct

contact time with patients, but ultimately

lead to improved patient outcomes.

With the current drive in the NHS towards

seven-day working, nursing teams will

need to consider how this will impact on

their staffing requirements. In some

services there are lower nursing levels and

skill mix at weekends due to the lower

indirect activity at weekends (Bray et al

2014).

As seven day working continues to be

developed, workforce planners need to

consider if there are specific nursing

activities currently performed at

weekends when the ward environment is

commonly quieter that will need to

continue to occur when there is little

differentiation in the ward environment

between weekdays and weekends.

Review of skill mix at weekends will also

need to occur, as traditionally there less

senior nursing staff on duty at weekends

(SSNAP Acute Organisational Audit 2016).

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Specialist stroke care continues to develop

in intensity of acute and rehabilitation

interventions. For example, the drive to

increase the frequency and intensity of

rehabilitation and the delivery of 24 hour

acute care (thrombolysis, thrombectomy,

neurosurgery). This will impact on the

nursing resource at night. Workforce

planners need to ensure that there are

appropriate numbers of nurses with the

appropriate skills to support ongoing

acute care and specialist rehabilitation

activities throughout the 24 hour period.

Clinical example: if a patient has a goal for

independent toileting, this at times will be

unachievable at night if there are lower

nurse numbers on duty. Nurse leaders

should support a 24 hour rehabilitation

approach by promoting a rehabilitation

culture at all times.

Recommendations for direct care

contact time:

Nurses need to continue to feedback

to their managers when the quality

of patient care is compromised due

to inadequate nursing resource. For

example the inability for nurses to

support patients with their

continence rehabilitation programme

due to insufficient nursing numbers.

If there is no support from line

managers, nurses have a duty to

escalate further within their

organisation through incident

reporting and through local whistle

blowing policies.

It is recommended that stroke units

have flexibility in their workforce to

support times of increased demand,

for example to support confused or

agitated patients.

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Effective multidisciplinary team (MDT)

working benefits both (i) the patient through

improved outcomes, and (ii) the nursing team

through sharing knowledge and skills across

the MDT (Stroke Unit Trialists’ Collaboration

2013). Nurses need to be actively engaged in

MDT working through attending medical

wards rounds, contributing to goal setting,

and MDT meetings.

On average each rehabilitation patient will

need 10-15 minutes each week to review

goals with the MDT. If patients are involved in

this goal setting meeting this can increase to

30-45 minutes per patient. Each service will

organise their MDT working differently, but

this Working Party considers daily

opportunities for MDT communication is best

practice.

Often patients after stroke have complex care

needs as a result of their disability. Complex

discharge planning with multiple services,

assessments for mental capacity, continuing

NHS funded care and social care, and

compiling a comprehensive transfer of care

summary are all common stroke nursing

activities that can take a significant proportion

of nursing resource (National Stroke Strategy

(England) 2007, Together for Health - Stroke

Delivery Plan 2012 (Wales), Stroke

Improvement Plan 2014 (Scotland), Improving

Stroke Services in Northern Ireland (2008).

Stroke has a sudden and devastating effect on

families. The stroke nurse can support

patients and their families adapt to life after

stroke. Patients and their families ask for

information and support throughout the

entire stroke care pathway. In particular

patients and relatives state that transfer from

hospital to home is very stressful. Effective

planning and communication can help with

this (National Stroke Strategy 2008, SIGN

2002, SIGN 2008).

The vast majority of patients and their family

have some form of enhanced communication

need after stroke. For example;

(i) families whose relatives have

communication and/or cognitive

problems often need longer with staff

to discuss ongoing care. The patient

themselves may be unable to provide

them with key information on how

their recovery is progressing so family

rely on staff for this information;

(ii) end of life care, or those with

uncertain prognosis, requires

enhanced communication and

support for both the patient and their

family;

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(iii) complex discharge planning that often

involves training carers on how to

look after patients specific stroke

needs after discharge, for example

PEG feeding, manual handling and

medication management.

In order to achieve the

recommendations of national stroke

policy and guidance around

multidisciplinary working and effective

transfer of care, workforce planners

need to consider:

The proportion of nursing resource

that is required to complete

documentation for and attend:

multidisciplinary meetings;

discharge planning meetings; case

reviews; and community care needs

assessments.

Ensuring that there is planned

nursing resource for

emotional/psychological support,

information giving, education,

training and secondary prevention

advice for patients and their

relatives.

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There is clear national guidance on the

knowledge and skills required for nurses

providing stroke care. These are outlined

in the National Stroke Strategy (DOH

2007), the National clinical guideline for

stroke (ICSWP 2016), Stroke Improvement

Plan Scotland (2014), and Improving

Stroke Services in Northern Ireland

(DHSSPS 2008).

“A specialist is defined as a healthcare

professional with the necessary

knowledge and skills in managing people

with stroke and conditions that mimic

stroke, usually by having relevant further

qualification and keeping up to date

through continuing professional

development…. It does require them to

have specific knowledge an practical

experience of stroke” (National clinical

guideline for stroke (ICSWP 2016) p36).

The Stroke Specific Education Framework

(SSEF) is based on the quality markers in

the National Stroke Strategy and is related

to the stroke strategies in all four UK

countries. It outlines key stroke

competencies that a nurse should possess

for each section of the stroke pathway.

Standardised role profiles for nursing

bands 2 to 8 have been developed. The

Working Party considers the SSEF to be a

valuable resource for workforce planners

to ensure that their staff have the

necessary knowledge and skills to

effectively care for people with stroke.

The framework can be accessed at

http://www.stroke-education.org.uk/

NHS Education for Scotland has published

Stroke Core Competencies and a Stroke

Competency Toolkit (SCoT) for health and

social care staff. They have also

developed a valuable e-learning resource

Stroke Training and Awareness Resources

(STARS) with online training modules. All

these resources can be accessed at

www.stroketraining.org. In Scotland

stroke specific training records are

submitted annually to the Scottish

Government as part of the Scottish Stroke

Education Pathway.

The Working Party recommends that

nurses’ stroke specialist knowledge and

skills are valued with ongoing

commitment to develop their skills and

knowledge through local appraisals and

education planning (Willis 2015).

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Recommendations for Knowledge,

Competency and Training needs:

The Working Party strongly

recommends that all nurses working

within stroke care use either the SSEF

or SCoT to plan their continuing

training and development.

It is recommended that each stroke

service nurse manager responsible

for training and development

maintains a record of all nursing staff

stroke specific training and

competence.

As part of their workforce planning,

each stroke service needs to plan for

staff to be released for specialist

stroke training.

The Working Party recommend that a

career development pathway for

stroke nurses is developed to ensure

continued succession planning and

supporting delivery of stroke care.

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Data collection and audit are essential to

evaluate and develop services. Stroke

care within the UK is particularly

committed to this, with comprehensive

audit programmes evaluating clinical and

service organisation (Stroke Sentinal

National Audit Programme (SSNAP) and

Scottish Stroke Care Audit (SSCA)). The

extent to which nurses are asked to

contribute to this data collection and

evaluation of results needs to be

acknowledged in workforce planning. It is

the opinion of the Working Party that the

impact of data collection for stroke

national audits on nursing resources to

date has not been evaluated.

“Increasingly numbers of registered nurses

are engaging with research and, more

importantly, seeking to implement

research findings to underpin daily work.

However, this is not seen as the norm and

applies particularly to early career nurses.

The ability to research, engage in critical

inquiry and implement research findings

that imbue everyday practice is imperative

and there are many examples of where

this makes a significant difference to care

experience and clinical effectiveness”

(Willis 2015, p4).

There is a need to increase the capacity

and capability of nurse-led stroke

research. The four stroke nursing

specialist interest groups consider that a

key component in delivering this is to

facilitate clinical nurses to be involved in

and aware of nursing research relevant to

stroke. Therefore, in order to secure a

future where stroke nursing is informed

by research evidence, it is important that

workforce planners review how their

nursing teams are engaged in or with

clinical research.

Recommendations for audit and research:

Services complete a benchmarking

exercise to determine the amount of

nursing hours used to contribute to

regular clinical audits, e.g. SSNAP, SSCA,

National Patient Safety Thermometer,

and consider if sufficient time has been

allocated to supporting this indirect

clinical activity.

Services should review how their nursing

teams are actively engaged with research

and ensure that there is the nursing

resource to support this. For example

opportunities to attend journal clubs;

awareness of how to access support to

develop research projects; provide

opportunities for involvement in research

studies being conducted within their

team.

Encourage nurses to lead stroke specific

research studies and be part of clinical

research networks.

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Care Setting Combined Stroke Unit

6 acute beds (up to 72 hours) and 15 rehabilitation beds.

Diagnosis Right Partial Anterior Infarct

Context / Background

Mrs J is an 88 year lady who resides in a local care home. Before the stroke, her general mobility was poor but she was normally able to mobilise within the care home using a zimmer frame. She sometimes used a wheelchair to get to the toilet. She required the assistance of carers with personal hygiene and she was occasionally incontinent of urine. Mrs J was able to eat and drink independently.

Mrs J has diet controlled type 2 diabetes, ischaemic heart disease, osteoarthritis, hypothyroidism and irritable bowel syndrome. She has vascular leg ulcers which are dressed weekly by the District Nurse.

Mrs J has a son and daughter who visit her regularly.

On the morning of her admission to hospital the carers went to help Mrs J to get up and noticed that she had left sided facial droop and was unable to talk properly. They also noticed that she was not able to move her left side. An ambulance was called and Mrs J was brought to the local Emergency Department. She was not eligible for stroke thrombolysis as she had woken with the symptoms.

On arrival to hospital her National Institute for Health Stroke Scale (NIHSS) was 8 but on reassessment 5 hours later this had deteriorated to 17.

Mrs J was transferred to the Stroke Unit after initial assessment in Emergency Department.

Environment that impacts on nursing care.

Patients with stroke are admitted directly from the Emergency Department to the Stroke Unit. Patients are initially cared for in a hyperacute bay for up to 72 hours. These beds have access to physiological monitoring equipment.

After the first 72 hours, if clinically stable, patients are moved to a rehabilitation bed within a male or female bay within the Stroke Unit.

List of Nursing Problems

Left sided weakness of arm and leg

Risk of neurological deterioration

Risk of aspiration

Need for intravenous hydration

Sips of stage 2 fluids

Risk of altered skin integrity

Level C modified consistency diet

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Medium risk of malnutrition

Type 2 diabetes

Sore eyes due to blepharospasm and filamentary keratitis

Acute retention of urine

Risk of deep vein thrombosis due to immobility

Communication difficulties due to dysarthria

Risk of constipation due to immobility and modified diet

Emotional and information needs

Example of Direct Nursing interventions and frequency in 24hr period (Direct Contact)

24 hrs of Nursing interventions

2nd day of admission

Time taken (in minutes)

Number of nurses involved

Band/s of nurses involved

Vital signs observations recorded 5 mins x 6 1 5

Blood glucose test 2 mins x 6 1 5

Repositioned 5 mins x 6 2 5 & 2

Mouth care given 5 mins x 6 1 2

IV fluids checked and put up 5 mins x 2 2 5

IV line occluded – saline flush and pump reset 5 1 5

IPC check 3 mins x 3 1 5

Catheter bag emptied 3 mins x 2 1 5

Personal hygiene given (bed bath) 15 2 5 & 2

Swallow rescreen- Stage 2 fluids and Level C diet 5 1 5

Modified drink given 5 mins x 4 1 5

Modified medication given 5 mins x 2 1 5

Assistance to eat lunch and have a drink 10 1 5

Assistance to eat tea 10 1 5

Eye drops administered 2 1 5

Explanation to patient about x-ray procedure 2 1 5

Pat slide patient from bed to trolley 5 4 5 & 2

Accompany patient to x- ray 20 1 2

Total RN contact over 24 hours 3 hr 19 mins

Total unregistered nurse over 24 hours 1 hr 40 mins

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Indirect nursing interventions

24 hrs of indirect nursing interventions

2nd day of admission

Time taken (in minutes)

Number of nurses involved

Band/s of nurses involved

Discussion with relatives to update with regards to management plan

10 1 5

Care planning 10 1 5

Referral to relevant therapies 10 1 5

Handover between day and night shift nurses 5 5 5 x 4

2 x1

Doctor contacted to request IV fluids prescription

3 1 5

Total up fluid balance chart 3 1 5

Nursing documentation completed 5 1 5

Update relatives 15 1 5

Discussion with x-ray department 2 1 5

Request to portering 2 1 5

Handover to HCA accompanying patient to x-ray

2 2 5 & 2

Discussion with Dr regarding results of x-ray and treatment plan

5 1 5

Intentional rounding documented 2 x 8 times per 24 hours

1 2

Attend acute ward round 5 1 5

Attend MDT meeting / goal setting 10 1 5

Complete SSNAP audit data 10 1 5

Total RN indirect intervention over 24 hours 2 hours

Total unregistered nurse over 24 hours 23 minutes

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This tool has been developed from the Shelford Group Safer Nursing Care Tool (2013). The Stroke

Nurse Staffing Working Party has included stroke specific indicators for each level.

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(Turner Stokes L, Williams H, Siegart R, 2010)

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i National Stroke Nursing Forum, Scottish Stroke Nurses Forum, Welsh Stroke Nurses Forum and Northern Ireland Specialist Stroke Nurse Interest Group.