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    CHAPTER I

    Introduction

    Who doesnt remember running to the school nurses office with a nosebleed or

    ear ache? But how many among us have gone to a nurse-managed clinic for

    ouradulthealth care?

    In this era of experimentation in health delivery, the nurse-led clinic is part of the

    conversation about how best to medically serve us, particularly the poor and uninsured

    populations.

    Nursing is a profession within the health care sector focused on the care of

    individuals, families, and communities so they may attain, maintain, or recover optimal

    health and quality. Nurses may be differentiated from other health care providers by

    their approach to patient care, training, and scope of practice. Nurses practice in a

    wide diversity of practice areas with a different scope of practice and level of prescriber

    authority in each. Many nurses provide care within the ordering scope of physicians, and

    this traditional role has come to shape the historic public image of nurses as care

    providers. However, nurses are permitted by most jurisdictions to practice independently in

    a variety of settings depending on training level. In the postwar period, nurse education

    has undergone a process of diversification towards advanced and specialized credentials,

    and many of the traditional regulations and provider roles are changing.

    The shortage of primary care physicians who care for adults (in internal medicine and

    family medicine) is projected to reach 35,000 to 44,000 by 2025. The worlds population is

    growing, many people got sick and diseases nowadays continue to evolve and that

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    number is virtually certain to increase, as will that populations ongoing health care needs.

    Graduate nurses are now facing massive unemployment and underemployment. Statistics

    of unemployed Filipino nurses hit 150,000 in 2008. Newly licensed nurses would volunteer

    to work in the hospitals to get the needed experience and training. The Philippine Nurses

    Association (PNA) claims that volunteer nurses are being exploited by requiring volunteers

    to pay a fee at the same time availing of the volunteers professional services. But theres

    a solution to the looming gap in primary care services: nurse-managed clinic staffed by

    advanced practice nurses. Other countries have already been implementing having a

    nurse led clinics, but here in the Philippines it may be sound a new to most nurses. Will

    theses program be a solution to the shortage of medical doctor or lessen the

    unemployment rate of most nurses? What do nurses thinks about it? Will they think that it

    would be beneficial for them. This study aims to know the perception of registered nurses

    on nurse-led clinic.

    Patient access to care is a significant problem expected to markedly increase over

    the next twenty years due to physician shortages and a population explosion of newly

    insured patients with progressive and chronic illness. Research shows that nurse-led

    clinics may be a potential solution to access if barriers to implementation can be identified

    and overcome.

    Although many studies have examined practice outcomes of nurse-led clinics, there is a

    lack of current knowledge about differences for nurse practitioners (NPs) who run or wish

    to run a nurse-led clinic versus those who do not and if there are specific barriers or

    benchmarks toward success.

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    Significance of the Study

    Nurses affect so many aspects of health care in addition to direct clinical care

    quality measurement and improvement, case management, data collection for clinical

    trials, insurance coverage review, health and insurance hot lines, patient education

    classes, and many others. In many of these roles, we hold certification or additional

    training.

    Philippines is known to have lots of nurse professional, most of them works abroad

    while others who stayed in the country if not unemployed are working as volunteers nor a

    trainee in a hospital setting, while others who has work doesnt receive enough

    compensation. But despite of the number of nurses there is still shortage of nurses in a

    hospital, thus affecting the care given to the patients most especially in a government

    facility. Also, nurses roles changes over time, which include nurse led clinics. Nurse led

    clinics have been successful in other countries, thus here in the Philippines discussion is

    still on a rise. But thus nurse led clinic be an answer to a high numbers of unemployed

    nurses in the Philippines? Or thus the nurse led clinic be able to exemplified the health

    care delivery system in the country? Will the patients benefits on this kind of practice? In

    this study, it aims to explore the perception of registered nurses on nurse-led clinic and

    how far they know about it. For future researchers, the beginning effort laid out in this

    study is hoped to inspire future researchers, whether in nursing or in other fields of service.

    Result of this study will serve also as a baseline for future research on this topic must

    especially if the nurse led clinic will be pursue in our country.

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    Scope and Limitation

    The main focus of this study is to know the perception of registered nurses on

    nurse-led clinic. The respondents will be randomly chosen in selected institution/hospitals

    in Metro Manila and other registered nurses who is currently unemployed or working on a

    different field. Their will no estimated number of respondents not unless the researcher will

    reach the point of saturation. The respondents must be a registered nurse, working as a

    nurse, working on other fields or unemployed, and registered nurses who are willing to

    participate in an interview.

    CHAPTER II

    Review of Related Literature

    A clinic where the nurse has his or her own patient case load. This involves an

    increase in the autonomy of the nursing role, with the ability to admit and discharge

    patients from the clinic, or to refer on to other more appropriate healthcare colleagues.

    This power to refer to others is often highly variable between clinics, but can include

    referrals to professionals allied to medicine, such as dietician, physiotherapists, and social

    work teams, through to medical teams or consultants.

    Nurse-led clinics were first established in the United Kingdom and the United

    States in the 1980s in the primary care setting to improve continuity of care after patient

    discharge while attempting to contain costs. The differentiation between a nurse-led clinic

    and other forms of clinics such as physician clinics or hospital clinics lies in the fact that

    nurse-led clinics are run independently by nurses and that their focus is more holistic,

    preventive and educative rather than therapeutic or medicinal. The major interventions in

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    such clinics are assessment, evaluation and monitoring of patients health status, as well

    as health counseling and education prior to therapy, diagnosis and case management. By

    providing psychosocial support, promoting secondary prevention strategies and a holistic

    approach to patients needs, nurse-led clinics may represent one way of tackling the

    problem of the rising number of older and chronically ill patients and address issues of

    consumer satisfaction with their care.

    A nurse-led clinic (also known as a nurse-managed or a nurse-run clinic) can be

    difficult to define because each can vary in the service provided. Clinics are generally run

    by a qualified and registered nurse and have developed in a variety of specialism in recent

    years. They are found in hospital or community settings where patients are seen by a

    nurse as opposed to another health care professional such as a doctor. The patient will

    visit via an appointment system, although drop-in nurse-led/nurse-run clinics do exist,

    running at specified times.

    The nurse has his or her own patient case load and the ability to admit and

    discharge from the clinic. The level of professional autonomy will vary both within countries

    and across the world but is generally high and many clinics offer what may be termed

    advanced practice. This may include detailed physical assessment, clinical history taking,

    monitoring of ongoing conditions, managing medicines such as nurse prescribing if

    legislation and professional development allows this health promotion, education, and

    psychological support.

    Importantly, clinics can assist in providing a high quality service while using health

    care resources efficiently and can offer a continuity of patient care. The aim of all nurse-

    led/nurse-run clinics must be to provide a measurably effective service. Audit and

    evaluation are an important part of a developing service.

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    The term nurse led clinic emerged predominately within the nursing literature in

    the 1980s. Although historically, nurses had been running clinics of some sort before this

    time, there was a clear growth in a large variety of nursing disciplines of this form of

    healthcare provision. In addition, the clinics have coincided with an expansion of practice,

    which has encroached into areas normally reserved for medicine. This has included

    detailed physiological assessment, together with the manipulation and prescribing of

    medication. The rise of the nurse led clinic has notably accelerated in the 1990s.

    The aim of the nurse led clinic is to monitor the condition and to maintain the

    patient in their optimal state of health/ increasingly, this has meant a move towards

    empowering the patient to identify the signs of deterioration themselves, and to take

    appropriate action. Such action may include the use of more easily accessible specialist

    advice through the nurse-led clinic, a drop in service, or via a telephone helpline. It is

    pointless altering the hierarchical power boundaries between patient and service

    providers, if there is no readily accessible service to respond promptly to what the patient

    discovers.

    This issue of empowerment is an important component of the nurse-led clinic. In

    evaluating the worth of the service, it has to be considered whether the aim is to

    redistribute work amongst healthcare professionals, and make accessibility to those

    services easier for the patient, or whether there is an aim to enable the patient to deal

    more effectively themselves with a variety of healthcare problems. The measurement of

    such empowerment needs to be off set against the frequency with which the patient

    comes into contact with the clinic. Such frequent contact could be seen as the factor which

    prevents deterioration, as opposed to an increased patient awareness of their own

    condition and the significance of symptoms.

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    Many nurse-led clinics are found either in General Practice in the community, or in

    the outpatients department of the hospital setting (Hatchett, 2000). In the latter, the nurse

    tens to be specialized within one area. These can be in a large variety of quite specific but

    varied areas. This can include back pain management (Wallis 2000), peritoneal dialysis

    (Denning 2000), and intermittent claudication (Binnie et al. 1999)., leg ulcer management

    (Vowden 1997), intractable childhood constipation (Muir and Burnett 1999) and pre

    admission clinics (Alderman 1997). The majority of this literature exploring nurse-led

    clinics tends to be found within the popular nursing press and often extends to only a few

    pages. Such papers tend to be highly positive regarding the clinics, but are generally

    descriptive and lack the deeper analysis, which provides insight into how and why the

    clinic has formed. Two important issues are how the nurse demonstrates, maintains and

    further develops competence in often expanding areas of practice and how the worth of

    the clinic is demonstrated. Professional competence is a recurring theme within the text,

    because of its link to both public protection and to ensuring the clinic is a valued

    contribution to managing healthcare, and not a second rate service emerging due to over

    worked medical colleagues.

    HEALTH CARE DELIVERY SYSTEM in the PHILIPPINES

    The Philippine health care system has rapidly evolved with many challenges

    through time. Health service delivery was devolved to the Local Government Units (LGUs)

    in 1991, and for many reasons, it has not completely surmounted the fragmentation issue.

    Health human resource struggles with the problems of underemployment, scarcity and

    skewed distribution. There is a strong involvement of the private sector comprising 50% of

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    the health system but regulatory functions of the government have yet to be fully

    maximized.

    Health facilities in the Philippines include government hospitals, private hospitals

    and primary health care facilities. Hospitals are classified based on ownership as public or

    private hospitals. In the Philippines, around 40 percent of hospitals are public (Department

    of Health, 2009). Out of 721 public hospitals, 70 are managed by the DOH while the

    remaining hospitals are managed by LGUs and other national government gencies

    (Department of Health, 2009). Both public and private hospitals can also be classified by

    the service capability (see DOH AO 2005-0029). A new classification and licensing system

    will soon be adopted to respond to the capacity gaps of existing health facilities in all

    levels. At present, Level-1 hospitals account for almost 56 percent of the total number of

    hospitals (Department of Health, 2009; Lavado, 2010) which have very limited capacity,

    comparable only to infirmaries.

    Nurses in the Philippines

    Nursing is the nations largest health care profession, with 2.6 million registered nurses

    (RNs), and many more needed in the future. Nurses are the largest single component of

    any hospital staff, the primary provider of hospital patient care and they deliver most of the

    nations nursing home care. Nurses work in a variety of other settings. Nursing has

    become the preferred course of a growing number of college enrollees. The CHEDs

    Policy, Planning, Research and Information Office sees almost half a million or 497,000

    students taking the nursing course in the school year 2008-2009 (manilatimes.com). While

    many countries in the world are experiencing nursing shortage, the Philippines appear to

    have an oversupply of nurses. The Officer-in-Charge of the Professional Regulation

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    Commission (PRC), Commissioner Ruth R. Padilla, revealed that the country has an

    oversupply of 400,000 licensed nurses and that the hospitals can only accommodate

    60,000 nursing positions (Jaymalin, 2008). Padilla also pointed out that the country yearly

    produces 100,000 licensed nurses; however, no additional positions are created in the

    government and private hospitals nationwide.Graduate nurses are now facing massive

    unemployment and underemployment. Statistics of unemployed Filipino nurses hit a

    whooping 150,000 (estimated count) in 2008. More graduates were added since then.

    Although many of the unemployed nurses passed the board examination, one of the key

    pains of nursing recruiters in the country is the lack of nurses experience and training in

    actual and hospital work. The sad news is, there are reported cases that some new nurses

    are even sacrificing and more than willing to pay the local hospital just to allow them to

    have work experience in their resume. This is becoming a trend and some folks are

    reported to be benefiting from it (www.filipinonurses.com).

    Registered nurses volunteer for many reasons. A volunteer experience can bring

    physical and spiritual renewal to their personal and professional lives (Vali 2009).They

    may volunteer for many of the same reasons as anyone else, to meet new people, to gain

    new skills, to feel part of a group and to help people.

    The Philippine Nurses Association through its National President Leah Paquiz

    has disclosed that the oversupply of nurses is fast becoming the countrys problem

    (Melencio 2008). Some newly licensed nurses would volunteer to work in the hospitals if

    only to get the needed experience and training. There are varying reports about the

    repercussions of nurses volunteers work. The PNA claims that volunteer nurses are

    being exploited (Balagtas 2008) by requiring volunteers to pay a fee at the same time

    availing of the volunteers professional services. On the other hand, the Department of

    http://www.filipinonurses.com/http://www.filipinonurses.com/http://www.filipinonurses.com/http://www.filipinonurses.com/
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    Health (DOH) is defending the training-for-free scheme in government hospitals, saying

    that the fees are cancelled by hospitals for specialized training courses for nurse trainees.

    Scope of Nursing Practice

    ARTICLE VI

    Nursing Practice

    Section 28. Scope of Nursing. - A person shall be deemed to be practicing nursing within

    the meaning of this Act when he/she singly or in collaboration with another, initiates and

    performs nursing services to individuals, families and communities in any health care

    setting. It includes, but not limited to, nursing care during conception, labor, delivery,

    infancy, childhood, toddler, preschool, school age, adolescence, adulthood, and old age.

    As independent practitioners, nurses are primarily responsible for the promotion of health

    and prevention of illness. A members of the health team, nurses shall collaborate with

    other health care providers for the curative, preventive, and rehabilitative aspects of care,

    restoration of health, alleviation of suffering, and when recovery is not possible, towards a

    peaceful death. It shall be the duty of the nurse to:

    (a) Provide nursing care through the utilization of the nursing process. Nursing care

    includes, but not limited to, traditional and innovative approaches, therapeutic use of self,

    executing health care techniques and procedures, essential primary health care, comfort

    measures, health teachings, and administration of written prescription for treatment,

    therapies, oral topical and parenteral medications, internal examination during labor in the

    absence of antenatal bleeding and delivery. In case of suturing of perineal laceration,

    special training shall be provided according to protocol established;

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    (b) establish linkages with community resources and coordination with the health team;

    (c) Provide health education to individuals, families and communities;

    (d) Teach, guide and supervise students in nursing education programs including the

    administration of nursing services in varied settings such as hospitals and clinics;

    undertake consultation services; engage in such activities that require the utilization of

    knowledge and decision-making skills of a registered nurse; and

    (e) Undertake nursing and health human resource development training and research,

    which shall include, but not limited to, the development of advance nursing practice;

    Provided, That this section shall not apply to nursing students who perform nursing

    functions under the direct supervision of a qualified faculty: Provided, further, That in the

    practice of nursing in all settings, the nurse is duty-bound to observe the Code of Ethics for

    nurses and uphold the standards of safe nursing practice. The nurse is required to

    maintain competence by continual learning through continuing professional education to

    be provided by the accredited professional organization or any recognized professional

    nursing organization: Provided, finally, that the program and activity for the continuing

    professional education shall be submitted to and approved by the Board.

    Core competencies

    Within the three spheres of CNS practice, Sparacino (2005) identified seven core

    competencies:

    1. Direct clinical practice includes expertise in advanced assessment, implementing

    nursing care, and evaluating outcomes.

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    2. Expert coaching and guidance encompasses modeling clinical expertise while

    helping nurses integrate new evidence into practice. It also means providing

    education or teaching skills to patients and family.

    3. Collaboration focuses on multidisciplinary team building.

    4. Consultation involves reviewing alternative approaches and implementing

    planned change.

    5. Research involves interpreting and using research, evaluating practice, and

    collaborating in research.

    6. Clinical and professional leadership involves responsibility for innovation and

    change in the patient care system.

    7. Ethical decision-making involves influence in negotiating moral dilemmas,

    allocating resources, directing patient care and access to care.

    Although these core competencies have been described in the literature they are not

    validated through a review process that is objective and decisive. They are the opinion of

    some within the profession. A set of core competencies has now been described and

    validated through a consensus process (2008) that clearly defines the spheres of

    influence, the synergy model and the competencies as defined by Sparacino (2005).

    These core competencies are now expected to be used in all educational programs and

    will be revised in the coming years in order to be maintained as current and reflective of

    practice.

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    Competencies include the ability to:

    Conduct advanced assessments and develop intervention strategies within a patient-

    centered framework for individuals, communities and populations

    Facilitate problem solving in complex clinical situations

    Anticipate, explain and manage the wide range of patient and population responses to

    actual or potential health problems

    Utilize both qualitative and quantitative data to guide clinical practice and decision-

    making

    Initiate and promote change in clinical care based on current literature and best practice

    Incorporate the determinants of health and the complex interaction of sociological,

    psychological and physiological processes in the context of the patients lived experience

    Advocate for individuals, families, groups, and communities in relation to health care

    Assist in developing evidence-informed clinical practice guidelines (CPG), care plans,

    quality indicators, and cost effective programs or protocols to deliver nursing care

    Demonstrate knowledge of evidence-informed practice related to the area of

    specialization

    Identify gaps in knowledge related to area of clinical practice

    Provide leadership for collaborative, evidence-informed care that improves patient and

    population outcomes

    The Role of Nurse Practitioner-Led Clinics

    1. Provide comprehensive family health care services through an inter-professional

    team of nurse practitioners, registered nurses, a range of other health care

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    professionals, and collaborating family physicians, each working to their full scope

    of practice;

    2. Provide system navigation and care coordination across the health care system

    such as acute care, long-term care, public health, mental health, addictions, and

    community programs and services;

    3. Emphasize health promotion, illness prevention, early detection/diagnosis;

    4. Promote the development of new, comprehensive, chronic disease

    management and self-care programs, as well as strengthen linkages with existing

    programs (e.g. the Ontario Diabetes Strategy) as well as the integrated cancer

    screening programs;

    5. Provide patient-centered care where the patient is a key member of the team

    and uses information and support to make informed decisions on how to manage

    his/her self-care needs;

    6. Create linkages with other health care organizations at the community level in

    order to meet the needs of the specific community;

    7. Use information technology as the backbone of system integration, linking

    patient records across different health care settings giving providers timely access

    to test results and other important data; and

    8. Evolve through continuous quality improvement processes, evidence-based

    practice and flexibility for innovation and responsiveness to local community and

    provider concerns.

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    Perception

    Perception is the ability to interpret the environment. Through the senses as

    defined by Kozier, Erb, Berman and Snyder (2004). Furthermore, Hirnle (2003)

    look at perception as a highly individual cognitive process, hat allows each person

    to experience the environment uniquely. Hence, perception has something to do

    with how an individual views things around.

    CHAPTER III

    METHODOLOGY

    Research Design

    The study will utilize a qualitative, non-experimental design. It is an

    exploratory study aim to determine the perception of registered nurses on nurse-

    led clinic. Exploratory research is a flexible research design that provides an

    opportunity that examines all aspects of the problem is needed. Qualitative, since it

    will focus on the perception of registered nurses and thus subjective data will be

    collected.

    The Sample

    The target participants will be thirty respondents. Ten of them will be registered

    nurses who works as a nurse in any institution/hospital in Metro Manila, other ten

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    respondents will be the unemployed registered nurses and the last 10 respondents

    will be registered nurses working in different fields. But the number of respondents

    may still be subjective to change, if the researched will reach the point of

    saturation. The selection of the respondents will be based on their knowledge and

    experience on the topic under investigation. Their ability to express their views

    likewise considered.

    Study Setting

    The study will be conducted in the institution were in the respondents are

    employed, for those who are working and for unemployed nurses, basically in their

    home setting.

    Data Gathering

    The inductive descriptive method of investigation was employed in the conduct of

    the study. Respondents were contracted either by telephone calls, personal

    approach or written letters informing them about the scope of the study. Interview

    will be mainly utilized in data gathering of the study. A brief biographical data well

    be extracted from the respondents before the start of the actual interview. Guide

    questions will be posted by the researcher to the respondents and they will be

    encouraged to express their views as freely as possible with use of examples,

    reflections, descriptions and clarifications on the subject matter. The length of

    interview per respondents will vary from 20-30 minutes.