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Nulsen Disability Services Annual Report 2018
House expenses$1,994,597
Repairs & maintenance$832,417
Independent admin$31,210
Operations
Key Financials
52locations across Perth
253 service users
206accommodation service users
7shared management service users
8in home support service users
(700,677 hours direct care)
Total hours workedby Nulsen employees
822,251 hours
Age breakdown of service users
Our revenue Operating expenses
3815141117262229312330123711
0-56-1011-15
16-2021-25
26-3031-35
36-4041-45
46-5051-55
56-6061-6566-7071-75
76-8081-85
YEARS USERS
of family members are satisfied with our servicesFamily Satisfaction Survey
90%+
TOTAL $49,516,042
Staffing costs$42,826,984
Administration costs$1,077,412
Other operating costs$1,635,936
Depreciation$1,148,696
Main grant income$44,327,865Other contracts$308,420Fees income$4,427,108Donations$168,648Interest$426,317 Sundry income$297,861
Capital funding$142,745
TOTAL $50,130,172
Organisational growth for past five years
$27.4m $31.4m $40.0m $42.5m $44.0mState disability funding
Accommodation service users 157 173 194 206 206
Partnerships & Communications
128 people ran for Nulsen in the Chevron City to Surf
260,000 website visits
Over 400 volunteering hours delivered through corporate partnerships
1,500 Service Learning hours delivered via the Nulsen Youth Patron Program
75 newsletters produced
$203,748 in donations, fundraising, bequests and in-kind support
36people living in the community received a Nulsen Therapy service
82Nulsen residents received positive behaviour support funded by Nulsen
154residents at Nulsen received Nulsen Therapy services
308pieces of equipment purchased through CAEP
190people received a Nulsen Therapy service
107people received WA NDIS/NDIS funded therapy and/or positive behaviour support services
Nulsen Therapy
800,000
700,000
600,000
500,000
400,000
300,000
Total hours of service delivery
FY2014 FY2015 FY2016 FY2017 FY2018
200,000
100,000
0
900,000
664,344
471,358496,082
700,677621,982
Workforce Development
Quality & Safeguarding
Number of employees
13,475hours rostered per week
53employee qualifications achieved
707employees
299full time
employees
63%female
employees
37%male
employees
400part time
employees
8casual
employees
1,685shifts filled per week** Based on 8 hour shifts700
600
500
400
300
200
100
FY2014
460
FY2015
630
FY2016
625
FY2017
668
FY2018
707
572quality evaluations completed for accommodation services
71%employee engagement
427employees completed the Team Coaching Tool to improve service quality
Nulsen is in the top 25%of employers in Australiaand New Zealand for employee engagement
Creative Development Risk & Safety
20 workerscompensation claims vs41 in 2016/17
20% rebateon insurance premiums vs0% in 2016/17
$4.5k average costper claim vs$17.2K in 2016/17
191 artists exhibited artwork in the As We Are art exhibition
400 people attended the As We Are exhibition opening night
260 people viewed the As We Are exhibition
