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Microsoft Windows NT Installation Guidefor all Hewlett-Packard NetServers

NOTICE: The information in this document was last updated for the HP NetServer Navigator CD-ROM version L.18.04. If youdon't have the L.18.04 version CD-ROM and you're obtaining this document from the HP NetServer web site as a reference toinstall an operating system, be sure to also check the HP NetServer web site for the latest available drivers.

Copyright Hewlett-Packard Company

May 5, 2000

The objective of this document is to help Hewlett-Packard customers that consider themselvestechnical experts to manually install "Windows NT 3.51", "Windows NT 4.0 Server" and"Windows NT 4.0 Server Enterprise Edition" on a Hewlett-Packard NetServer system. For additional information on Hewlett-Packard NetServers refer to the HP Information Assistant onthe HP NetServer Documentation CD-ROM.

NOTE: If you do not consider yourself a technical expert and do not wish to attempt amanual install of Windows NT, HP provides an Automated NOS Install method for installing Windows NT on most NetServer systems. This method will automaticallyguide you through the complete installation of Windows NT including installation of alldrivers for your NetServer system. You may use this method by booting the HP

NetServer Navigator CD and running the "Express" option from the"Configuration/Installation" Assistant button.

Unless specified, these versions of Windows NT use the same instructions. Check with HPSupport for information regarding newer versions of Windows NT after they are released byMicrosoft.

Information regarding the installation of other Microsoft Windows products (such as BackofficeSmall Business Server and Windows 2000) can be found in the \nosguide\ directory of the HP NetServer Navigator CD.

Table of ContentsHow to Use this Guide

Installation Process Overview

Section 1. Hardware Requirements for Installation

Section 2. Create Drivers Diskette Using Hewlett-Packard Navigator CD-ROM

Procedure OneProcedure TwoProcedure Three

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HP NetServer Drivers Diskette Contents

Section 3. Gather Information required to Install Windows NT

NetServer Hardware/Resource Inventory ReportInstallation planning sheet

Section 4. Perform Windows NT Installation

Method 1. Automatic - Boot from Navigator CD-ROM. (This process is also calledInstallation Assistant or IA method)Method 2. Manual - Boot from Windows NT CD-ROM (This procedure is not supported onthe HP NetServer E 60)Method 3. Manual - Three diskette and CD-ROM: Boot from Windows NT disketteConfiguring the DisplayApply Latest Service Pack Enterprise Edition Consideration

Section 5. Installation Verification

APPENDIX

Installing HP NetServer Ethernet Adapter Optional: Fault Tolerance Driver Installation for HP NetServer D5013A 10/100TX Adapter Configuring and Testing the HP NetServer Ethernet Adapter Adapter Teaming Installation NotesAdding the HP NetRAID-3Si Adapter to an Existing Windows NT SystemAdding the HP NetRAID-4M Adapter to an Existing Windows NT SystemAdding the HP SureStore Tape Drive to Windows NT 4.0 System

Adding the Video Driver to an Existing Windows NT SystemInstalling pcANYWHERE32 on your HP NetServer E 60

Troubleshooting Tips and Tricks

Tip #1. Troubleshooting SCSI Host Bus Adapter ConfigurationTip #2. Extended TranslationTip #3. NT Warning About Drives with More than 1024 Cylinders During BootTip #4. NT Does Not Recognize CD-ROM Drive During InstallationTip #5. Creating Windows NT Installation DiskettesTip #6. Service Pack Files Replaced Without Feedback Tip #7. Using the NT Event Log to Diagnose Network Adapter Problems

Tip #8. IDE Translation Mode E-Series SpecificTip #9. MPS TableTip #10. DAT DriveTip #11. Boot Partition, LH 3 and LH 4 SpecificTip #12. Using CFG Files on Systems that have an EISA BusTip #13. Booting from the Embedded SCSI Controller (E Series, LH Pro, LD Pro, LX/e Pro,

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LXr Pro, LC II, LC 3, and LH II systems)Tip #14. Booting from the integrated HP NetRAID controller or an Embedded Ultra 2 SCSIController. Not applicable to the NetServer model number LC 3Tip #15. Booting from an HP NetRAID-3Si Adapter or Other PCI Card Adapter (Non-LXr Pro8 Systems)

Tip #16. Booting from an Embedded SCSI Controller (LXr Pro8 Systems Only)Tip #17. Booting from an HP NetRAID or Other PCI Card Controller (LXr Pro8 SystemsOnly)Tip #18. Updating Drivers for an Existing Windows NT systemTip #19. Windows NT 4.0 installation will hang if the system has more than 2GB of systemmemory (RAM)Tip #20. Installing Video Driver on NetServer E 60Tip #21. Installing Video Driver on NetServer E 800

On-Line Information and Software Sources

How to Use this GuideIt is recommended that you use the following approach to read this document.

1. Familiarize yourself with the five steps listed on the section titled "Installation ProcessOverview".

2. Scan the appendix "Troubleshooting Tips and Tricks" section and note any tips related to the NetServer that you want to install.

3. Start the installation

Installation Process Overview

The installation process of Windows NT consists of five main sections. Hewlett-Packardrecommends that you complete al l steps in this process.

NOTE: If you are a power user who has done Windows NT installations before, the maindifference here is that you must create a NetServer-specific drivers diskette and that youmust skip the auto-detection of disk controller drivers during NT setup to select

NetServer drivers manually. If you experience any issue refer to the TroubleshootingTips and Tricks section in the appendix.

1. Hardware requirements for installation.

2. Create Drivers diskette using the Hewlett-Packard Navigator CD-ROM.

3. Gather information required to install Windows NT

4. Perform Windows NT Installation.

5. Installation verification

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Section 1. Hardware Requirements for InstallationHewlett-Packard NetServers and accessories are certified to run Microsoft Windows NT. Prepareyour NetServer following the instructions in the system User Guide.

If your system includes an optional or integrated RAID adapter follow the instructions in the NetRAID installation guide to add the adapter to the system and to build the appropriate raidlevel.

It is recommended that you do not install any third party adapter until you verify that theHewlett-Packard equipment is functioning properly and you complete the Windows NTinstallation. If you must add optional components before completing the installation please do so.However, in this case Hewlett-Packard recommends that you follow the manual installationmethod.

Once the NetServer hardware is installed, boot the system from the HP NetServer Navigator CD-ROM to run the hardware diagnostic provided. If no errors are found then proceed to the next

section titled "Create the Drivers diskette using the Hewlett-Packard Navigator CD-ROM".

To avoid problems use only hardware that appears on the Windows NT Hardware CompatibilityList (HCL). You can access the latest HCL via Microsoft's Web site at

http://www.microsoft.com/ntworkstation/

or

http://www.microsoft.com/ntserver/

Section 2. Create Drivers Diskette Using Hewlett-PackardNavigator CD-ROM (See Table #1 for systems that supportCD-ROM as a boot device)There are two possible procedures that can be used to create the required drivers diskette.

Procedure One

1. Boot with the HP Navigator CD-ROM.

2. From the Main Menu, select "Configuration Assistant and Installation Assistant".

3. Select Custom.4. Select Microsoft .

5. From the menu, select the version of Windows NT that you want to Install.

6. Answer No, if the system asks you if you want to use HPs automated mode of NOS

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installation.

7. Read the information provided on the "Configuration Advisor" panel. Save it to disk if youdesire.

8. Select Continue.

9. From the "Custom Configuration" menu select "Create Drivers Diskette".

10. Label a blank diskette "HP NetServer Windows NT Drivers Diskette". Insert the diskette inthe floppy drive and follow the instructions on the display.

11. Click on Exit. Select Yes to reboot system.

Procedure Two

This is an alternate procedure for Creating the "Drivers/Utilities" diskette using a section called"Diskette Library" on the Navigator CDROM.

1. Boot from the Navigator CD-ROM

2. Select "NetServer Utilities"

3. Select, Diskette Library

4. Select the version of Windows NT that you want to install.

5. Select execute.

6. Insert a diskette when prompted and follow the instructions.

7. Select exit when done.8. Select Yes, to reboot the system

Procedure Three

This procedure allows you to create a drivers diskette using a system running Windows NT,Windows 2000, or Windows 95/98.

1. Insert the Navigator CD in the CD-ROM drive on the Windows-based system.

NOTE: The systems monitor must be set for at least 800 x 600 resolution.

2. Your system should auto-detect the presence of the CD and start the Navigator process. If your system does not auto-start the Navigator process, start it by executing LAUNCH32.EXEwhich can be found at the root level of the Navigator CD.

3. Once the Navigator process has started, select the target HP NetServer system from the drop-down menu and select "Continue".

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4. From the "NetServer Navigator Select a NOS" screen, select the operating system that youwill be installing. Then, select Continue.

5. At the "NetServer Navigator Main Menu" screen, select "Diskette Library".

6. From the "Diskette Title" window, select the diskette that you want to create and then select"Create Diskette(s)". Follow the on-screen instructions to create the desired diskette(s).

HP NetServer Drivers Diskette Contents

These are the directories on the drivers diskette where drivers for the NetServer are located. Your drivers diskette may or may not include all of these directories.

A:\SYMSCSI - Contains the SCSI driver for the NetServer embedded Ultra 2 SCSIcontrollers (see table #3 for systems list).

A:\NETRAID - Contains the driver for the integrated HP NetRAID controller (see table #2for system lists) and the HP NetRAID family of adapters.

A:\7800 - Contains the driver for the embedded Adaptec 2940 and 29xx Adapters.

A:\VIDEO - Contains the driver for the embedded video controller.

A:\NICDRV - Contains the driver for the bundled Network Interface Card.

The file VERSION.TXT provides the version number of all drivers provided on the diskette.This file is used at the end of the installation process to verify that you have installed theappropriate drivers.

Section 3. Gather Information required to Install WindowsNTWindows NT installation requires a substantial amount of user input. To make the installation gosmoother it is recommended that you use the following check list. The intent is to help yougather all the information you need before starting the installation.

NetServer Hardware/Resource Inventory Report

It is critical to have a complete hardware inventory with a list of resources used by each adapter in the system. Hewlett-Packard makes this task easy to accomplish by using the Navigator CD-ROM included in your system.

The following steps will help create two files system.txt and resourc.txt.

1. Boot from Hewlett-Packard Navigator CD-ROM

2. Select Configuration Assistant and Installation Assistant

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3. At the Configuration Assistant screen, select Custom

4. At the Gather Information screen, select Microsoft

5. At the second Gather Information screen, select the version of Windows NT that you want toinstall.

6. If you are prompted as to whether or not you want to use HPs automated mode of NOSinstallation, select No

7. At the Configuration Advisory screen, select Continue

8. At the Custom Configuration screen, select Show system Information

9. At the Show System Information screen, select "View Hardware Inventory"

10. Insert a diskette andselect Save to Disk to create system.txt

11. Select Continue

12. Select View Resources

13. Complete the following table.

Slot# IRQ DMA Memory IO Ports

===== === === ====== ========

_____ ____ ____ _______ ______________

_____ ____ ____ _______ ______________

_____ ____ ____ _______ ______________

_____ ____ ____ _______ ______________

_____ ____ ____ _______ ______________

_____ ____ ____ _______ ______________

_____ ____ ____ _______ ______________

_____ ____ ____ _______ ______________

Installation planning sheet

1. Mass storage devices: SCSI, IDE and CD-ROM adapter information.You need to know the manufacturer's name, adapter name and model, and hardware settingsfor each SCSI, IDE and CD-ROM.

Use information provided by the section " NetServer Hardware/Inventory report" step 12.Also, use appendix tables 1,2,3 and 4 to obtain additional information to complete the

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following matrix.

Slot# SCSI/IDE/CD-ROM Adapter & driver name

===== =====================================

_____ ______________________________________

_____ ______________________________________

_____ ______________________________________

_____ ______________________________________

_____ ______________________________________

_____ ______________________________________

_____ ______________________________________

_____ ______________________________________

2. Hardware and software components

Computer Type:______________(MPS, IBM PS/2, etc)Display:_____________________(Adapter in NetServer)Keyboard:___________________(83-104 keys)Keyboard layout:______________(US, etc)Pointing Device:_______________(PS2 mouse, etc)

3. Upgrade previous version of Windows? Yes( ) No( )

4. Hard Disk Partition Information (Types of partition: System Partition, Boot Partition). Asuggested minimum partition size for the boot partition is 500M. You should allow room togrow. The boot partition is the one where you install the NT files.

Disk Partition (Type, Disk space)

============== =============================

1_____________ _____________________________

2_____________ _____________________________

3_____________ _____________________________

4_____________ _____________________________

5_____________ _____________________________

N_____________ _____________________________

5. File System used for installation (choose one)FAT_________ NTFS ___________ (NTFS is recommended)

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6. Installation Directory Name: _______________________

7. Registration. 10 Digit CD Key #: ________-____________________

8. Licensing mode. Per server _______________ Per seat ______________

9. Computer Name: _________________________________________ 10. Server type.

Primary Domain Controller. Domain Name: _______________________________ Backup Domain Controller Domain Name:

________________________________ Member Server Domain Name:

_________________________________________ Stand-Alone Server. Workgroup name:

___________________________________ Administrator password:

______________________________________________

11. Emergency Repair Disk.Will an Emergency Repair Disk be created during installation?Yes______ No _______

12. Select components. NT provides a large list of software components that can be added during the NT installation.It is preferred to choose the default for this option. You can add them after the installationcompletes.

13. Participation on a network.Wired to the network: _________________ Remote access to the network: ___________

14. Microsoft Internet Information Server.Install Microsoft Internet Information Server?Yes _____ No ________

15. Network Adapter. Network Adapter manufacturer: _____________________ Network adapter name: ____________________________ Interrupt: __________________

I/O Port: __________________

16. Network Protocols.TCP/IP: Yes _______ No ____________ DHCP: Yes ________ No ____________ IP address: _________________________________

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Subnet mask: _______________________________ Default gateway: _____________________________ DNS server #1: _____________________________ DNS server #2: ______________________________ WINS server #1: _____________________________

WINS server #2: _____________________________

NWLink IPX/SPX Compatible Transport:Yes ________ No _____________ (If Yes) Frame Type: ____________________________

NetBUI: Yes _________ No __________

17. Network Services to add: ___________________________________

18. Network Bindings to disable: ________________________________

19. Make this computer a member of. (Workstation and Member server)Workgroup: Yes __________ No __________ Domain: Yes: ____________ No __________ Create computer account in the Domain? Yes _________ No ____________ Administrator's account name: _____________________________________ Administrator's password: ________________________________________

20. Internet Information Server .Select the publishing directories you want to install:World Wide Web publishing directory ________________________________________ FTP publishing directory ___________________________________________________ Gopher publishing directory ________________________________________________

Time zone: ______________________

21. Video adapter display settings.Video adapter type: _________________ Display settings desired: ______________

Section 4. Perform Windows NT InstallationThere are many ways of installing Windows NT. The most popular methods are as follows.

1. Automatic - Boot from Hewlett-Packard Navigator CD-ROM, run Configuration/InstallationAssistant and choose "Express."

2. Manual - Boot from Windows NT CD-ROM (This procedure is not supported on the HP NetServer E 60)

3. Manual Boot from Windows NT setup diskette (one of three) and use Windwos NT CD-

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ROM when prompted.

4. Manual - run WINNT.EXE ( DOS ) or WINNT32.EXE ( Windows NT ).

5. Automatic - Using unattend.txt

The intent of this section is to provide a brief description on how to use methods 1, 2 and 3.Please consult the "Microsoft Windows NT Installation Guide" for methods 4 and 5.

The steps you take to perform your installation may be different than the steps listed here,depending on your hardware configuration.

Windows NT Setup, is the program that starts the Windows NT installation.

Method 1. Automatic - Boot from Navigator CD-ROM. (This process is alsocalled Installation Assistant or IA method)

Hewlett-Packard recommends that you follow this method to install Windows NT. This is the

easiest method of installing Windows NT because it requires less user intervention.

When following this method to install Windows NT. It is preferred that you do not install anythird party adapter that may require a special driver. This will minimize the possibility for complications. If you must add optional components it is recommended that you use the manualmethod of installing Windows NT.

Table #1

List of NetServer platform supported by the method called "Automatic - Boot from Hewlett-Packard Navigator CD-ROM" for each version of Windows NT. This table also shows theversions of NT supported for each platform and whether the computer supports booting fromCD-ROM.

NT Ver.

supported

by HP Auto- CD Boot NT Ver. Read

NetServer Install Support? Supported Tip #

E 30 3.51, 4.0 Yes 3.51, 4.0 8

E 40 3.51, 4.0 Yes 3.51, 4.0 8

E 45 3.51,4.0 Yes 3.51,4.0 8

E 50 3.51,4.0 Yes 3.51,4.0 8

E 60 3.51,4.0 Yes 3.51,4.0 8

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E 800 4.0 Yes 40 21

LC None No 3.51, 4.0

LC Plus None Yes 3.51, 4.0

LCII 3.51, 4.0 Yes 3.51, 4.0

LC 2000 4.0 Yes 4.0

LC3 3.51, 4.0 Yes 3.51, 4.0

LD None Yes 3.51, 5.0

LD Pro 3.51, 4.0 Yes 3.51, 4.0

LF None Yes 3.51, 4.0

LH None Yes 3.51, 4.0

LH Pro None Yes 3.51, 4.0

LH 2 4.0 Yes 3.51, 4.0

LH 3 4.0 Yes 3.51, 4.0 11

LH 4 4.0 Yes 3.51, 4.0 11

LH 3000 4.0 Yes 4.0

LM (All) None No 3.51, 4.0

LS (All) None Yes 3.51, 4.0

LX 3.51, 4.0 Yes 3.51, 4.0

LXr Pro8 None Yes 4.0 16,17

LPr 4.0 Yes 3.51, 4.0 11

LXr 8000 4.0 Yes 4.0

LXr 8500 4.0 Yes 4.0

The following steps explains how to complete the Windows NT installation using the Hewlett-Packard Navigator CD-ROM.

1. Boot from Navigator CD-ROM.

2. Select "Configuration Assistant and Installation Assistant".3. Select "Express or Custom".

4. Select "Microsoft".

5. Select the version of Microsoft Windows NT that you want to install.

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6. Select "Yes" to use the automated mode.

7. Follow instructions provided on the screen.

Method 2. Manual - Boot from Windows NT CD-ROM (This procedure is notsupported on the HP NetServer E 60)

This method is not the preferred way of installing Windows NT because there are many newadapters and CD-ROMs created since Windows NT was released that it is possible Windows NTdoes not have the appropriate drivers for your system.

1. Reboot the system with the Windows NT CD-ROM in the drive.

2. Press the F6 key while the system is booting from the CD-ROM. This will skip the adapter'sauto-detection. Please note that you may have to press the F6 key a couple of times while

booting from the CD-ROM.

3. At the prompt insert the "Hewlett-Packard Driver's Diskette" created above and press enter.

4. Add the appropriate SCSI and IDE drivers. After installing the driver for the boot controller you must install any remaining drivers needed for other SCSI or IDE controllers. Press S toindicate that you have additional adapters to configure. (See step #1 of "Installation PlanningSheet" where you created a list of adapters present in the computer.) Also, don't forget to addthe IDE driver as follows:

At the "Other" display panel, using up-Arrow key. Select the IDE-CD-ROM (ATAPI 1.2)and press Enter.

NOTE: When NT displays the "Other" choice it looks like there are no more options

available. However, when you press the up arrow key then additional choices are visiblefrom which one can select the IDE-CD-ROM (ATAPI 1.2). Hewlett Packard used to shipan IDE driver which works fine. However, Microsoft recommends that you use the driver they provide with Windows NT CD-ROM or the Service Pack CD-ROM.

5. Follow instructions provided on the screen.

Method 3. Manual - Three diskette and CD-ROM: Boot from Windows NTdiskette

When using "Three diskette and Windows NT CD-ROM" you must press the "S" key when prompted to skip the device's auto detection. At the prompt insert the driver's diskette createdabove, press enter and follow the instructions listed on the display.

This installation method consists of four phases:

Phase #0

Phase 0 begins when you boot the computer from the setup diskette. Setup prompts you to make

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configuration choices.

NOTE: Do not put the Windows NT 4.0 CD-ROM in the CD-ROM drive while bootingthe system. Otherwise, the system will not boot from the Setup/Boot Diskette #1. If thisoccurs, simply remove the CD-ROM and reboot the system. The installation procedurewill prompt you to insert the Windows NT CD-ROM at a later time.

1. Insert Windows NT Setup/Boot Diskette #1 and boot the system.

2. Replace the diskette when prompted and press enter.

3. Press S to "Skip SCSI drivers and Mass Storage Detection."

4. Press S again to Specify Additional Device. The Windows NT installer displays a scrollinglist of options.

5. Select "Other (Requires Disk provided by a hardware manufacturer)."

6.

The installation program prompts you to insert the "Manufacturer-supplied hardware supportdisk" into drive A. Remove the Windows NT installation diskette, insert the HP DriversDiskette (created above) and press Enter.

In a system with multiple SCSI controllers and drives, you should install the Windows NTdriver for the booting controller first. That way, the boot drive will be displayed at the top of the drive list. For example, if you plan to boot Windows NT from an non-disk arrayembedded SCSI, you would install the Windows NT driver for the embedded SCSI first.

Alternatively, if you plan to boot Windows NT from the integrated HP NetRAID controller or an HP NetRAID-3Si adapter, you should install that Windows NT driver first.

At this point you should select the driver listed on "Installation planning sheet" step 1.This driver corresponds to the boot controller you have configured and press enter.

7. After installing the driver for the boot controller you must install any remaining driversneeded for other SCSI or IDE controllers. Press S to indicate that you have additionaladapters to configure. (See step #1 of "Installation Planning Sheet" where you created a listof adapters present in the computer.) Also, don't forget to add the IDE driver as follows:

At the "Other" display planel, using up-Arrow key. Select the IDE-CD-ROM (ATAPI 1.2)and press Enter.

Note: When NT displays the "Other" choice it looks like there are no more options available.However, when you press the up arrow key, additional choices are visible from which youcan select the IDE-CD-ROM (ATAPI 1.2). Hewlett Packard used to ship an IDE driver which works fine. However, Microsoft recommends that you use the driver they provide withWindows NT CD-ROM or the Service Pack CD-ROM.

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If the NT asks for the diskette number 3 before adding the IDE driver, it means that the user pressed the wrong key to continue with the installation. If this happens, the best thing is toabort and start the installation again.

8. Press Enter to indicate that the Drivers Diskette is inserted in drive A.

9. Select the needed driver from the displayed list and press Enter to install.

10. Repeat the above sequence for as many Windows NT drivers that you need to install.

11. When done adding all required drivers press enter to continue the installation.At this point "NT Setup" now test loads every driver under the sun, including IDE, ESDI,and CD-ROM. By the end of this process, Setup will know almost everything about all of your mass storage devices unless you have something really unusual.

Identifying Computer Hardware

1. After selecting CD-ROM installation, the next screen will display the Windows NT Server

Setup Screen listing system hardware and software components.

Highlight the Display selection using the arrow keys and press Enter. Select "Other (Requiresdisk provided by a hardware manufacturer)". The Installation program will prompt you toinsert the "Manufacturer-supplied hardware support disk" into drive A. Insert the DriversDiskette and press Enter. Select your system video driver. If you don't have a video driver diskette, it is possible to install NT using the default driver provided by Microsoft andupgrade the driver later. You need to be careful about installing drivers which may replacethe modules installed by the service packs.

2. Also at the Windows NT Server Setup Screen, set the Computer field for your NetServer

system. This field should say either "MPS compatible" or "Standard PC compatible." If thisfield displays "MPS Uni-processor" instead (because your system has only one CPU), HPrecommends that you manually change the Computer field to read "MPS Multiprocessor PC." This configuration will allow you to upgrade the system to dual processors withouthaving to reinstall Windows NT. Instructions for changing other server related values areexplained on-screen or via NT help.

For NetServer LXr Pro8 systems: the Computer field will display "MPS or Multiprocessor PC." You will need to change this as follows:

3. Use the Up/Down arrow keys to highlight the "Computer" field. Press Enter to display aselection list. Then use the Down arrow key to move to the bottom of the list and select theentry labeled "Other (Requires disk provided by a hardware manufacturer)". Press Enter.

A. The next screen will ask for the "Manufacturer-supplied hardware support disk."Insert the Drivers Diskette into drive A and press Enter. The next screen will show"Hewlett-Packard NetServer LXr Pro8, Windows NT 4.0 MP HAL" as the Computer Type choice. Press Enter to select this entry and return to the hardware components

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list screen.

B. Verify that the Computer entry is now "Hewlett-Packard NetServer LXr Pro8,Windows NT 4.0 MP HAL".

C. Leave the Display Type as Auto Detect (default.) See the Video Driver Section belowfor instructions on how to install the SVGA video driver after Windows NT isinstalled.

D. Move the cursor to the entry labeled "No changes" and press Enter.

4. Next Setup shows a list of hard drives on your server, along with the partitions on each drive.The first partition on the first drive (Drive 0) is highlighted. This is the default partition for installing Windows NT. Windows NT's system partition will always be the active partition.You must select or create a partition to hold the boot files for NT. This partition can be

primary or extended and can reside on any hard drive. Use planning sheet step four listedabove to select the target partition to install NT.

5. Format the partition if prompted to do so. Also, specify the directory for Windows NT. Pressenter to choose the default \WINNT.

6. Next, Setup gives you the option of performing an exhaustive secondary examination of your hard disks. For first-time installations in particular, this test should always be performed,even though it can take quite a while on systems equipped with large hard drives. Press enter to have Setup examine your hard disks.

After the hard disks have been examined, Setup copies files to the system partition. When donecopying files the computer must be restarted.

When the system asks you to remove the diskette from drive A and press ENTER tocontinue, make sure to remove the Windows NT CD-ROM from the CD-ROM drive first.It is okay to continue the installation without the CD-ROM in the drive. Windows NT willprompt for it later. When you insert the CD-ROM, wait until the light on the CD drivestops blinking before pressing Enter to continue with the installation.

Phase #1

Setup gathers more information from you about system configuration details.

Use the planning sheet created above to answer prompts presented by Setup. For exampleselecting server licensing, computer name, server role, administrator password, creating theemergency repair disk, etc.

Phase #2

Setup installs and configures networking components.

Next, you will be shown an installation status screen. The next task, which will be highlighted, is"Installing Windows NT Networking". Choose Next to continue.

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If your system was bundled with a LAN Adapter, you will need to install the correct drivers.When configuring the network adapter you must select "HAVE A DISK" and insert the "HPWindows NT Drivers Diskette" when prompted. See appendix section titled "Installing HP

NetServer Ethernet Adapter" for more details if needed.

Follow the instructions provided on the screen to continue the installation. Use the planningcheck list created in section three to answer the screen prompts.

Phase #3

Setup completes the installation.

1. Choose Finish at the window titled "Step 3, Finishing Setup"

2. The next window is titled Date/Time Properties. Select the Date & Time tab to configure thesystem clock.

3. Select the time zone tab to select a time zone. Choose a time zone from the list provided.

4. Be sure to check the box Automatically adjust for daylight saving changes appropriately for your locale.

5. Choose close to accept the settings and continue.

Configuring the Display

Setup won't permit you to configure a video display setting that is nonfunctional with your equipment. Setup attempts to detect your video card, and the Detected display information boxshows you the hardware it identifies. Choose OK to continue.

1.

At the Display Properties screen. Confirm that the adapter Setup has identified is correct. If not, choose Display Type and select a different video adapter.

2. Select the video display modes you want by setting appropriate values in the Color Palette,Desktop Area, Font Size, and Refresh Frequency fields. Be sure that the settings you chooseare supported by your monitor circuitry.

3. Choose Test. Setup displays a grid that tests the display mode you have selected. After a fewseconds, the grid is cleared.

4. After the test, you will be shown the prompt "Did you see the test bit map properly? If thedisplay appeared to be correct, choose Yes to confirm that it functioned properly. Then

choose OK.5. Some trial and error might be required to identify the best settings for your monitor. Keep

going until you find a mode that passes the test. You can not select a mode that you have notidentified as OK.

6. After selecting a video display mode, choose OK in the Display Properties dialog box.

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7. Proceed with the rest of configuration procedures and creating the emergency repair disk.

8. Remove all floppy disks and CD-ROM. Choose Restart Computer to continue.

9. Installation is now complete. This may take a while if you selected NTFS because the systemhas to convert the boot partition from FAT to NTFS.

Apply Latest Service Pack

Be sure to install Service Pack #3 or later after completing the basic installation. For Windows NT 4.0 Enterprise Edition, the installation of Service Pack #3 is automatically initiated using theWindows NT Enterprise Edition CD. For regular Windows NT 4.0 you will need to manuallyinitiate the installation of Service Pack #3 using the corresponding Windows NT diskettes.

You can get a copy of Windows NT 4.0 Service Packs from Microsoft Support, (800) 936 5900or (800) 426 9400 or http://www.microsoft.com.

Enterprise Edition Consideration

At the completion of Windows NT Server Enterprise Edition installation, there is a dialog boxtitled "Windows NT Server Setup" with a message about a minor error. This is normal. Click Yes to view the error log and verify that there is no installation error.

For Windows NT Server Enterprise Edition the installation of Service Pack #3 may display adialog box titled "Windows NT Service Pack Setup" with a message about an OEM installed file.This only occurs when certain devices are installed. The file name of the OEM driver isAIC78XX.SYS, SYMC8XX.SYS, or MRAIDNT.SYS. Do not use the versions of these files

provided on the Service Pack #3 disk.

NOTE: Be sure to click "No Replacement" to keep the OEM driver from beingoverwritten with the Service Pack version.

Section 5. Installation VerificationThis section will provide a simple way to verify your installation of Windows NT.

If you have any preferred way of testing your installation please use it after you complete thissection. For example there are many utilities on the Windows NT Resource Guide CD-ROM.These utilities can be used to generate activities to stress the system.

The following steps use tools provided by the Windows NT installation.

1. Inspect error log in event viewer (Start, Programs, Administrative Tools, Event Viewer) toverify that no errors were detected. If any errors are found please refer to the troubleshootingsection of this document for help. Also, consult with your Windows NT reference manual for help. If you can not resolve the problem please contact your Hewlett-Packard servicerepresentative.

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2. Run the "Windows NT Diagnostic Tool" (Start, Programs, Administrative Tools, Windows NT Diagnostic) to gather information about system BIOS, resources, physical memory andvideo.

Click Print, Scope = All Tabs, Detail = Summary, Destination = Clipboard, OK. Document

the following information and verify with the planning check list created above.

Windows NT Information.Windows NT Version: _______________ Build number: ______________________ Service pack # ______________________

System Information.Identifier: _______________ HAL: ___________________ System BIOS date and version: _________________

Number of Processors and speed: _________________ Display Information.Adapter chip type: _____________ Memory: ____________________ Driver Version: _______________

Physical MemoryTotal(k): _____________________

Resources.

IRQ Device Bus Type==== ===================== ===== =====

3. Verify NIC information..A) Open control panel.

B) Double click the "Network" icon.C) Click Adapter tab.D) Click target NIC to verifyE) Click PropertiesF) Document driver version and any other information provided. Compare this informationwith the values documented in the planning section.

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4. Verify SCSI and EIDE information.A) Open control panel.B) Double click the "SCSI" icon.C) Select controller to verify from list on the display.D) Click Properties

E) Verify that device status indicates "Card is working properly".F) Document parameters provided including driver version.G) Compare this information with the values document in the planning section.H) Repeat steps C to G for each SCSI or EIDE adapter on the screen list.

5. Proceed verify network functionality by creating shares, users. Connect clients to the network and verify that the server can communicate properly with those clients by copying files back and forth from the clients to the server.

6. Execute your preferred stress test.

APPENDIXThis section provides additional information to help add new components, troubleshoot, tips andtricks etc.

Table #2

List of Hewlett-Packard Disk Array adapters and Driver Name for each NetServer. See Tip #11if you are using a NetServer LH 3 or LH4.

NT 4.0 NT 3.51

NetServer Adapter Name Driver Name Driver Name

E 30 NetRaid mraidnt.sys mraidnt.sys





E 800 NetRaid mraidnt.sys

LC Mylex EISA 3609A hpdant.sys hpdant.sys

LC Mylex PCI C3610A hpdant.sys hpdant.sys

LC II NetRaid mraidnt.sys mraidnt.sys

LC 3 NetRaid mraidnt.sys mraidnt.sys

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LC 2000 NetRaid mraidnt.sys

LD Mylex PCI C3610A hpdant.sys hpdant.sys

LD Pro Mylex PCI C3610A hpdant.sys hpdant.sys

LF Mylex EISA 3609A hpdant.sys hpdant.sys

LH Mylex PCI C3610A hpdant.sys hpdant.sys

LH Pro Mylex PCI C3610A hpdant.sys hpdant.sys

LH Pro NetRaid mraidnt.sys mraidnt.sys

LH II NetRaid mraidnt.sys mraidnt.sys

LH 3 NetRaid (*) mraidnt.sys mraidnt.sys

LH 4 NetRaid (*) mraidnt.sys mraidnt.sys

LH 3000 NetRaid (*) mraidnt.sys

LH 6000 NetRaid (*) mraidnt.sys

LT6000r NetRaid (*) mraidnt.sys

LM (All) Mylex EISA 3609A hpdant.sys hpdant.sys

LS (All) Mylex PCI C3610A hpdant.sys hpdant.sys

LX NetRaid mraidnt.sys mraidnt.sys

LXr Pro8 NetRaid mraidnt.sys mraidnt.sys

LPr NetRaid mraidnt.sys mraidnt.sys

LXr 8000 NetRaid mraidnt.sys mraidnt.sys

LXr 8500 NetRaid mraidnt.sys mraidnt.sys

(*) Integrated controller.

Table #3

List of embedded SCSI chip set and Driver Name for each NetServer.

NT 4.0 NT 3.51 Ultra SCSI/

System Adapter Driver Driver Channel A,B

E 30 Adaptec 29xx aic78xx.sys aic78xx.sys No/A


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E 60 Adaptec 7895 aic78xx.sys aic78xx.sys (Wide)/A,B

E 800 Symbios 53C8XX sym_hi.sys Ultra2/A,B

LC Adaptec 7770 arrow.sys aic78xx.sys No/A

LC II Adaptec 78xx aic78xx.sys aic78xx.sys Yes/A

LC 3 Adaptec 78xx aic78xx.sys aic78xx.sys Yes/A

LC 2000 Symbios 8xx sym_hi.sys Ultra2/A,B

LD Adaptec 78xx aic78xx.sys aic78xx.sys No/A,B

LD Pro Adaptec 78xx aic78xx.sys aic78xx.sys Yes/A,B

LF Adaptec 7770 arrow.sys arrow.sys No/A,B

LH Adaptec 78xx aic78xx.sys aic78xx.sys No/A,B

LH Pro Adaptec 78xx aic78xx.sys aic78xx.sys Yes/A,B

LH II Adaptec 78xx aic78xx.sys aic78xx.sys Ultra2/A,B

LH 3 Symbios 895 sym8xx.sys sym8xx.sys Ultra2/A,B

LH 4 Symbios 895 sym8xx.sys sym8xx.sys Ultra2/A,B

LH 3000 Symbios 895 symc8xx.sys Ultra2/A,B

Adaptec 7880 aic78xx.sys Yes/C

LH 6000 Symbios 53C896 sym_hi.sys Ultra2/A,B

Adaptec 78xx aic78xx.sys Yes/C

LT6000r Symbios 53C896 sym_hi.sys Ultra2/A,B

Adaptec 78xx aic78xx.sys Yes/C

LM (All) Adaptec 7770 arrow.sys arrow.sys No/A,B

LS (All) Adaptec 78xx aic78xx.sys aic78xx.sys No/A,B

LX Adaptec 78xx aic78xx.sys aic78xx.sys No/A,B

LXr Pro8 Symbios 875 sym8xx.sys sym8xx.sys Yes/A(6)

LPr Symbios 895 sym8xx.sys sym8xx.sys Yes/A,B

LXr8000 Symbios 896 symc8xx.sys symc8xx.sys Ultra2/A,B

LXr8500 Symbios 896 symc8xx.sys symc8xx.sys Ultra2/A,B

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Table #4

List of embedded Video Product Name and Driver Name for each NetServer. (Note: The NT 4.0and 3.51 video drivers may have the same file name but they are different.)

NT4.0 NT3.51

NetServer Adapter Name Driver Name Driver Name

E 30 S3 Trio 64 s3.sys s3.sys

E 40 Cirrus CL5446 1M cl54xx.sys cl54xx35.sys



E 60 ATI Rage IIC 4M ATIRAGE.SYS ATIRAGE.SYS

E 800 ATI Rage XL 8M Ati2mpad.sys

LC Trident 9000I 512K *

LC II Cirrus CL5446 1M cl54xx.sys cl54xx35.sys

LC 3 Cirrus CL5446 1M cl54xx.sys cl54xx35.sys

LC 2000 ATI Rage IIC 2M ATIRAGE.SYS

LD Trident 9000i 512K *

LD Pro Trident 9000i 512K *

LF Trident 9000i 512K *

LH Trident 9000i 512K *

LH Pro Trident 9000i 512K *

LH II Trident 9000I 512K cl54xx.sys cl54xx35.sys

LH 3 Cirrus CL5446 1M cl54xx.sys cl54xx35.sys

LH 4 Cirrus CL5446 1M cl54xx.sys cl54xx35.sys

LH 3000 ATI Rage IIC 2M atirage.sys

LH 6000 ATI Rage IIC 2M atirage.sys

LT 6000r ATI Rage IIC 2M atirage.sys

LM (All) Western Digital 512K *

LS (All) Cirrus 5436 512K *

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LX Cirrus 5436 512K *

LXr Pro8 S3 Virge stbvirge.sys

LPr Cirrus CL5446 1M cl54xx.sys cl54xx35.sys

LXr8000 CL5446 1M cl54xx.sys cl54xx35.sys

LXr8500 CL5446 1M cl54xx.sys cl54xx35.sys

Legend: * Means that the driver is not provided by Hewlett-Packard. User should use the driver bundled with Windows NT CD-ROM.

Note: Video adapters with 1M can be upgraded to 2M.

Table #5

This table provides a list of CD-ROM type for each NetServer

CD-ROM

NetServer Type

E 30 IDE

E 40 IDE

E 45 IDE

E 50 IDE

E 60 IDE

E 800 IDE

LC SCSI

LC Plus SCSI

LC II IIDE

LC 3 IDE

LC 2000 IDE

LD SCSI

LD Pro SCSI

LF SCSI

LH SCSI

LH Pro SCSI

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LH II SCSI

LH 3 IDE

LH 4 IDE

LH 3000 IDE

LH 6000 IDE

LT 6000r IDE

LM (All) SCSI

LS (All) SCSI

LX SCSI

LXr Pro8 IDE

LPr IDE

LXr 8000 IDE

LXr 8500 IDE

Installing HP NetServer Ethernet Adapter

The HP NetServer Ethernet adapter comes with a 32-bit NDIS 3.0 driver which supports both ahigh performance bus master and I/O-mapped mode of data transfer. HP recommends that youuse the bus master mode since your HP NetServer system supports bus mastering.

Create the Driver Diskette

Before you begin, follow procedure one of section #2 "Create Drivers Diskette Using Hewlett-Packard Navigator CD-ROM" to create the Drivers Diskette. Optionally, you may wish to createthe HP NetServer LAN Adapter Support Diskette if you want to perform troubleshooting or toreconfigure the Adapter for Full Duplex or I/O-mapped mode of data transfer. You can create theHP Support Diskette in the Diskette Library option of the Navigator CD-ROM by using

procedure number two of sect #2.

Steps for Installing the HP NetServer Ethernet Adapter Drivers

1. The HP NetServer Ethernet Adapter is already installed in your HP NetServer. If you need tomove it to a different slot, please follow the instructions in the "Setting Up Your Card andLAN connection" sections of the HP NetServer Ethernet Adapter Installation Guide.Disconnect the power cord before opening the computer's case.

2. One of the steps in the Windows NT installation is selecting the network adapter driver.

During Windows NT installation, the system will reboot and continue with the graphicalinstallation. When you are asked to select the components to install, include the

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"Communications" option. On the next screen, select that you are participating in a network.In the Networking screen, Windows NT Setup asks if you want it to search for the network adapter in your computer. Press the "Select from list" button. Setup then displays the

Network Adapter Setup dialog box and asks you to select an adapter from a list. When youget to that point, continue your installation following the instructions in Step 3 .

If you wish to add the network driver after Microsoft Windows NT has been installed, selectthe "Network" icon in Control Panel. When the "Network Settings" window appears, select"Add" in "Adapters" folder. Continue installation with Step 3 .

3. In the "Select Network Adapter" screen, click "Have Disk" button.

4. When the "Insert Disk" window appears, insert the Drivers Diskette into drive A: and enter the path name A:\NICDRV\D5013 if you have a J3171 adapter or a D5013 adapter in your system.

5. When the "Select OEM Option" window appears, highlight the following line:

"HP 10/100TX PCI LAN Adapter" (for a J3171)

and press OK to select it.

6. The HPSet Setup loads all the required driver files and scans the computer resources todetermine the settings assigned to your adapter. It also adds an HPSet icon to the ControlPanel for future use of HPSet.

7. Click the Test button in the HPSet screen to run diagnostics. After the adapter test, click OK to exit the Adapter Diagnostics screen and return to the HPSet menu.

8. Click OK to accept the adapter's configuration and exit the HPSet program. Click OK in the Network Settings dialog. Other configuration screens may appear. Configure as needed. Youhave completed all the steps required for the installation of network drivers. If you are in the

process of installing Microsoft Windows NT, proceed with the Windows NT Setup program.

NOTE: The installation and/or changes of network configuration will not take effect untilyou reboot the computer. If there are errors during installation you should verify that youinstalled the correct driver for your adapter.

Optional: Fault Tolerance Driver Installation for HP NetServer D5013A10/100TX Adapter

NOTE: Adapter Fault Tolerance is also known as "NIC Redundancy"

Adapter Fault Tolerance provides link redundancy for two HP NetServer 10/100TX adapters.When configured, a primary and secondary adapter are created. If the primary losescommunication with the hub/switch, the secondary automatically takes over. The secondaryadapter will take over for such reasons as cable connection problems, switch or hub port failure

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or adapter failure. Adapter Fault Tolerance is also supported on HP J3171A 10/100TX Adapterswhen installed in HP NetServers.

Before you can configure the adapter for HP Adapter Fault Tolerance, you need to do thefollowing:

1. Install two HP D5013A adapters in a HP NetServer system under Windows NT 4.0.

2. If connecting to a hub, each adapter in a team will need to be connected to a separate port,which is in the same collision domain. If connected to a switch, each adapter in a team willhave to be connected to a separate port which is in the same network.

Steps for Installation

1. Double-click on the Network Icon in the Control Panel.

2. Select the Adapter tab and double-click the "HP NetServer 10/100TX PCI Adapter" found inthe Network Adapters list box. This will launch the HPSet utility.

3. Click on the Fault Tolerance button.

4. The Adapter Fault Tolerance dialog box appears. Click OK to continue. Adapter FaultTolerance will automatically be installed.

5. To complete the configuration and installation, you will need to click the Close button in the Network dialog box. This will update the bindings and allow you to assign the adapters to anAdapter Fault Tolerance team.

6. The dialog box Adapter Fault Tolerance Configuration Manager is displayed during the binding process after the Close button is clicked. Follow the directions on the screen to

assign adapters to the Fault Tolerance team. When done, click OK to continue. NOTE: If you are creating more than one Adapter Fault Tolerance team, do not restart NT until all teams are created.

To add additional Adapter Fault Tolerance teams, repeat this process starting at step 1.

Additional Information:

Launching the Configuration ManagerTo launch the HP Adapter Fault Tolerance Configuration Manager, select the Adapters tab inthe Network dialog box. Highlight the Adapter Fault Tolerance Team and select Properties.

Identifying the Properties of the Adapter Fault Tolerance teamIn the Adapter Fault Tolerance Configuration Manager, highlight the Adapter FaultTolerance team and click Properties. See Help for more detailed information about thesettings.

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Configuring and Testing the HP NetServer Ethernet Adapter

Reconnect power to the computer and boot DOS. Run the LAN adapter configuration utility onthe HP PCI Ethernet Adapter Support Disk. For example, if the Support Disk is in drive A,execute the following commands at the DOS prompt: (You can create the HP LAN Adapter Support Disk from the Diskette Library)

A:

SETUP

Under Windows NT, there are two ways to configure the HP 10/100TX LAN Adapter settings,double click on the HPSet icon in the Control Panel, or from the Network Settings screenhighlight the HP 10/100TX PCI LAN Adapter and click Configure.

From the main HPSet menu click the Change button to get to the Adapter Settings screen. Thedefaults work correctly for most configurations.

NETWORK SPEED: Recommended setting: Auto (default)The choices are 10 Mbits/s, 100Mbits/s, and Auto. If you are using a crossover cableconnected to another LAN Adapter, do not use Auto.

DUPLEX MODE: Recommended setting: Auto

The HP 10/100TX PCI LAN Adapter can send and receive data packets at the same time(fullduplex) if the network switch (hub) is full duplex. The auto setting enables the Adapter to negotiate full or half duplex with an auto-negotiating network switch (hub.) If you do nothave an auto-negotiating hub and want to run at full duplex, set the Network Speed to either 10 Mbits/s or 100 Mbits/s and set the Duplex Mode to Full.

Click the Advanced button in the Adapter Settings screen to change the Advanced setting.

Adapter Teaming Installation Notes

Before you can configure the HP NetServer 10/100TX PCI LAN Adapter for Adapter Teaming,you need to do the following:

Install at least two HP NetServer 10/100TX PCI Lan Adapters in a Windows NT 4.0 system asdescribed in the Windows NT 4.0 readme file (MSNT40.TXT). When installation is completemake sure you restart Windows NT.

NOTE: Windows NT 4.0 Service Pack 3 or later, with the NDIS driver hotfix(NDISFXI), is required for implementing Adapter Teaming properly. Install these prior to configuring Adapter Teaming.

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Adding the HP NetRAID-3Si Adapter to an Existing Windows NT System

Create the Diskettes You Need

If you have not already created the Drivers Diskette, follow step 1 of the section "ManualInstallation of Windows NT 4.0" to create the Drivers Diskette.

Steps for Adding the HP NetRAID-3Si Adapter Drivers

Follow these instructions only if Windows NT 4.0 is already installed.

1. Open the Control Panel. Double click on the SCSI Adapters icon.

2. Click on the Drivers tab. A list of installed SCSI Adapter drivers are displayed.

3. Click the Add button. A list of additional SCSI adapters appears in the Install Driver screen.

4. Click the Have Disk button.

5. When the Install From Disk window appears, insert the Drivers Diskette into drive A: andenter the path name A:\NETRAID. Click OK to install the driver.

6. Select the Hewlett-Packard NetRAID Adapter, and click OK.

7. In the System Settings Change windows, click Yes to restart Windows NT. Note: If you donot restart the system at this point, the HP NetRAID-3Si Adapter driver will not be present inthe driver list. It will register in the driver list on the next system boot.

Adding the HP NetRAID-4M Adapter to an Existing Windows NT System

Refer to the HP NetRaid-4M "Users Guide" for information on how to add a HP NetRaid-4Madapter.

Adding the HP SureStore Tape Drive to Windows NT 4.0 System

Create the Diskettes You Need

If you have not already created the Drivers Diskette, follow step 1 of the section "ManualInstallation of Windows NT 4.0" to create the Drivers Diskette.

Steps for Adding the HP SureStore Tape Drivers

Follow these instructions once Windows NT 4.0 is installed.

1. Open the Control Panel. Double click on the Tape Devices icon.

2. The Tape Devices program will try to auto detect the tape drive.

3. If it correctly identifies the drive, it will display "Hewlett-Packard Colorado T4000 tapedrive." If not, Click on Hewlett-Packard, and then on the T4000 tape drive. Click OK to

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install the driver.

4. You will be prompted to insert the Windows NT Server CD-ROM into the drive. Click OK to install the driver.

5. In the System Settings Change windows, click Yes to restart Windows NT.

Adding the Video Driver to an Existing Windows NT System

The following instructions describe how to install the video driver for the HP NetServer embedded video controller after NT has already been installed. (See table #4 for list of integratedvideo adapter type for each NetServer).

1. Login to the computer as the Administrator.

2. Open Display from within the Control Panel.

3. Select the Settings tab.

4. Click the Display Type button.

5. Click the Change button.

6. Click the Have Disk button. Insert the Drivers Diskette in drive A:

7. Type A:\VIDEO in the space marked "Copy manufacturer's files from..." Click OK

8. Select the driver in the Display list box listed as per your NetServer system and click OK.See table #4 listed above for video controller chip set reference.

NOTE: Windows NT may display a message "You are about to install a third-partydriver. This driver was written by the hardware vendor, and is only provided here as aconvenience. For any problem with this driver, contact the hardware vendor." Click Yesto begin installing the video driver.

9. Click the 'OK' button in the 'Installing Drivers' dialog box.

10. Click the 'Close' button in the 'Display Type' dialog box.

11. Click the 'Close' button in the 'Display Properties' dialog box.

12. Click the 'Yes' button in the 'System Settings Change' dialog box. The NetServer will rebootto complete the video driver installation. Please remove the drivers diskette from drive A.

You have now installed the video display driver for Windows NT 4.0, the video resolution can be selected using the Display icon in the Control Panel.

CAUTION: Do not select a resolution or refresh rate beyond the capability of your monitor or permanent damage to your monitor may occur.

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Installing pcANYWHERE32 on your HP NetServer E 60

After you install Windows NT 4.0 Server or Small Business Server (SBS) using either Installation Assistant or the manual method, you may want to install Symantec's

pcANYWHERE32 (included with your system) to do remote management of your server.Microsoft Windows NT 4.0 does not include AGP video driver support in its operating system.Furthermore, the AGP video drivers will not correctly install on an NT 4.0 system withoutservice pack #3 or later. Though SBS does not need a service pack in order to allow the correctinstallation of the AGP video driver, it is a good idea to apply the latest service pack available.

The video drivers will not install correctly if pcANYWHERE32 has already been installed. Youwill need to first uninstall pcANYWHERE32 if it has already been installed it on your HP

NetServer E 60

To install pcANYWHERE32 on your HP NetServer E 60, do the following in this specific order:

1. Install the latest service pack (#3 or later) for NT 4.0. (It is not necessary to install the latest

service pack for SBS.)2. Install the video drivers for your HP NetServer E 60 using the Drivers Diskette you created

from the Navigator CD. Open the Control Panel . Run the Display utility. Click the Settingstab and then the Display Type button. Change the adapter type and install the ATI AGPvideo card drivers from your Drivers Diskette.

3. Install pcANYWHERE32 on your server as described in the HP NetServe E 60 RemoteConsole feature documentation (available via Information Assistant on the HP NetServer Online Documentation CD).

Troubleshooting Tips and TricksThis section will help you resolve some of the most common installation problems.

Tip #1. Troubleshooting SCSI Host Bus Adapter Configuration

The boot manager for Windows NT contains recovery logic to allow you to return to the lastknown good configuration. If you have changed your SCSI host bus adapter configuration andWindows NT no longer boots, follow these steps to recover:

1. Undo any hardware changes you have made to the computer since it was last operational.

2. Reboot the computer. Watch the display carefully during bootup. If the message "Pressspacebar NOW to invoke the Last Known Good menu." appears, press the spacebar andfollow the instructions on the screen to continue booting with the last known goodconfiguration.

NOTE: Do not log in if you pass the "Press spacebar NOW to invoke the Last KnownGood screen" option, because this will wipe out the configuration you want.

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1. Partition the primary partition to 1024 MB.

2. Format the primary partition using FAT.

3. Press F3 to quit the installation program.

4. Restart the installation program.5. At the drive partition screen, delete the 1024 MB primary partition.

6. Partition the primary partition to any desired size up to the drive capacity.

7. Continue with the Windows NT installation program.

Tip #4. NT Does Not Recognize CD-ROM Drive During Installation

If Windows NT does not recognize the CD-ROM drive during installation, check and make surethat the IDE driver is installed. See step #7 in "Manual Installation of Windows NT 4.0" sectionabove.

Tip #5. Creating Windows NT Installation Diskettes

If you create the Windows NT Installation Diskettes (3 diskettes) from the Windows NT CD-ROM, make sure to use option /Ox. For example winnt /ox or winnt32 /ox Otherwise, Windows

NT will not be able to find the installation files.

Tip #6. Service Pack Files Replaced Without Feedback

Some system configuration changes may ask you to install the original windows NT driver'sdiskette. This may cause some system files to be replaced with the old version. It is

recommended that if you make any changes that you apply the service pack again.Tip #7. Using the NT Event Log to Diagnose Network Adapter Problems

If the Network Adapter driver fails to start or does not appear to be working correctly, examinethe Event Log for any driver diagnostic messages.

1. Start the Event Viewer applet in the Administrative Tools group in Program Manager.

2. Search the Event Log Source column for any entries named "Hptx."

3. Double click on the entry to examine the Event Detail dialog box. The upper half of the boxgives a short generic description of the error. The lower half of the box is a hex and ASCIIdump of error data.

4. Scroll through the error data in ASCII for any readable strings.

5. If a readable string is present, it will describe the problem in more detail.

6. If no readable string is present, this typically indicates that the driver failed early in the

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process of loading-usually due to a resource conflict (for example, an I/O port conflict).

NOTE: Make sure the Network Adapter is connected to a working hub and verify that theLED is lit. Otherwise, the Network Driver may not install.

Tip #8. IDE Translation Mode E-Series Specific

The system default is set to auto configuration for IDE drives. In most cases, this should work. If you want to manually change the setting you should follow the following procedure:

1. Run the EISA Configuration Utility on the HP NetServer Navigator CD-ROM.

2. Go to the IDE configuration section.

3. Highlight the IDE Translation Mode and change it as appropriate. If the IDE drive has morethan 1024 cylinders, use Extended CHS. If the drive has fewer than 1024 cylinders, useStandard CHS.

Tip #9. MPS TableFor LX Pro, and LXe Pro Systems Only:

To support Windows NT, the MPS table setting for the HP NetServer needs to be at 1.4. For theLX Pro and LXe Pro, the EISA Configuration Utility automatically sets the MPS table to 1.4 if the Operating System selection is Windows NT. To double-check, you need to follow this

procedure:

1. Run the EISA Configuration Utility on the HP NetServer Navigator CD-ROM.

2. Go to the MPS Table selection.

3. Select the MPS table value 1.4.

For Other L Series Systems:

The default MPS table setting is 1.1. This is correct for Windows NT 3.51 and 4.0. Do notchange it or Windows NT may not install or boot. Note: This setting is not visible duringstandard configuration.

Tip #10. DAT Drive

If you have installed an optional internal DAT drive in the NetServer, be sure to remove theDAT drive SCSI terminator. The internal SCSI cable is self-terminated. Refer to the DAT drivemanual for instructions on removing the terminator.

Tip #11. NT Boot Partition

The integrated HP NetRAID controller and the HP NetRAID-3Si adapter have an 8 GB limit for the boot partition. If you are going to boot from devices connected to a NetRAID controller or

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NetRAID adapter, be sure that you don't set the boot partition any larger than 8 GB during theWindows NT installation procedure.

Tip #12. Using CFG Files on Systems that have an EISA Bus

An important issue with Windows NT arises when you are using a server that includes an EISA bus (see your system documentation) and have an ISA adapter to install. You must have a *.CFGfile for any adapter installed in the EISA bus regardless of the adapter type (ISA cards included).Although the server does not require you to have a CFG file for each ISA adapter, Windows NTdoes. Windows NT looks at the EISA CMOS upon installation and configures itself from that. If you do not have a CFG file for an ISA adapter you have three options:

1. Get a *.CFG file from the manufacturer.

2. Get an EISA adapter instead.

3. Create your own *.CFG file. As a last resort, you can create a custom .CFG file, as long asyou clearly know all the resources that the adapter uses.

The following NetServers have EISA bus:

LC, LD, LD Pro, LF, LH, LH Pro, LM, LS, LX.

Tip #13. Booting from the Embedded SCSI Controller

Non-disk array systems boot from the drive with the lowest SCSI address. HP recommends SCSIID 0 for the boot drive. If you configure the boot drive with another SCSI ID, your system maynot boot when additional SCSI drives are installed. Consult the NetServer hardware referencemanual to set the drive ID number.

Tip #14. Booting from the integrated HP NetRAID controller or anEmbedded Ultra 2 SCSI Controller. Not applicable to the NetServer modelnumber LC 3

Some L Series NetServers have two embedded SCSI channels, SCSI-A and SCSI-B. (See your NetServer reference manual to identify the number of SCSI ports on your system) For somesystems (such the LH 3), SCSI-A is part of the integrated HP NetRAID controller. Pleaseconfigure the hard drives attached to the integrated HP NetRAID controller into logical drives

before installing Windows NT.

If you want to boot from a non-disk array controller, e.g. SCSI-B or another plugged in SCSI

adapter, keep in mind that the system boots from the drive with the lowest SCSI address. Be surethe boot drive is installed in the slot having the lowest SCSI address. Otherwise, your systemmay not boot when additional SCSI drives are added later. Consult your NetServer referencemanual to identity the slot with lowest ID number.

Tip #15. Booting from an HP NetRAID-3Si Adapter or Other PCI Card

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Disk ID 15

Valid Configuration Example #2

SCSI Cntrl-> 0 1 2 3 4 5 6

Disk ID 0 Boot

Disk ID 1 Data

Disk ID 2 Data

Disk ID 3 Data

Disk ID 4 Data

Disk ID 5 CD

.

.

.

Disk ID 15

I nvalid Configuration Example

SCSI Cntrl-> 0 1 2 3 4 5 6

Disk ID 0 Data Boot

Disk ID 1 Data Data

Disk ID 2 Data Data

Disk ID 3 Data

Disk ID 4 Data

Disk ID 5 CD

.

.

.

Disk ID 15

To configure your Symbios embedded SCSI controller and its attached disk as the boot device perform the following steps prior to installation of Windows NT:

1. Install the SCSI disks in the desired locations. Make sure the SCSI IDs are correctly set.

2. Boot the system and press CTRL-C as soon as you see the message "Press Ctrl-C to start

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Symbios Configuration Utility".

3. Select the Adapter Boot Order menu item and press Enter.

This displays the screen showing the current boot order assignment for each of the sevenembedded SCSI controllers in the LXr Pro8. The seven embedded SCSI controllers aredisplayed on this Boot Order screen using the format:

Boot Order Bus DevFunc

0 SYM53C875 02 20

The table below simplifies the view and shows where controllers 0 through 6 are located onthe screen.

Boot Order Boot Order

0 Controller 0 1 Controller 1

Controller 2 Controller 3

Controller 4 Controller 5

Controller 6

4. Set (or verify) boot order = 0 for the controller attached to your boot disk. The defaultassignment is boot order = 0 for SCSI controller 0 (for drives in the internal drive bay of theLXr Pro8) and boot order = 1 for SCSI controller 1. It is recommended that no more than twocontrollers are given a boot order assignment at any given time to minimize boot up time.This assignment determines which controllers are scanned at boot time to find the boot

partition. A controller does not have to be scanned at boot time to have devices attached to it.Devices which are attached to a controller that is not scanned at boot time are still seen by

NT and are completely useable as data disks.

NOTE: Controller 0 must always have a boot order assignment (0 or 1 preferred) because it is connected to the CD-ROM drive that is used for booting from the HP Navigator CD.

5. If you made no changes, press Escape to exit the screen, then exit the utility. The system willnow reboot (see note below).

If you made changes, press Esc twice to write back changes and exit the utility. Then pressEnter again at the prompt to reboot the system (see note below).

NOTE: To save time, if you are ready to proceed with the Windows NTinstallation (see Section 2) you should either insert the HP Navigator CD or theWindows NT Installation diskette #1 (depending on your situation) beforeinitiating the reboot at the end of step 5.

Tip #17. Booting from an HP NetRAID or Other PCI Card Controller (LXr

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Pro8 Systems Only)

To boot Windows NT from an HP NetRAID controller or another plugged in SCSI adapter rather than one of the embedded SCSI controllers perform the following steps prior to installation of Windows NT. This procedure enables the Windows NT installation to create the boot partitionand install all of Windows NT on the disk that you specify.

To boot from a disk attached to an HP NetRAID controller or another plugged in SCSI adapter you must make sure that no hard drive devices on the embedded Symbios SCSI adapters arescanned during the boot process. This procedure will do two things to accomplish this.

Prevent embedded Symbios adapters 1 through 6 from being scanned at boot time

Allow Symbios adapter 0 to be scanned during boot (required) while preventing any harddisk drives attached to it from being scanned during boot.

1. Install the HP NetRAID or PCI card SCSI controller in PCI slot number 2 and connect it tothe external disk enclosure. If another PCI card is already in slot 2 you should move toanother open slot. (The video adapter is assumed to be in slot 1) Initialize and configure thecontroller and its associated disks according to the controller documentation.

2. Boot the system and press CTRL-C when you see the message "Press Ctrl-C to start SymbiosConfiguration Utility".

3. Select the Adapter Boot Order menu item and press Enter. This displays the screen showingthe current boot order assignment for each of the seven embedded SCSI controllers in theLXr Pro8. The default assignments are shown in the table above in the "Booting from anEmbedded SCSI Controller" section.

4.

Move the cursor to Controller 1 (refer to the table above) and press Enter. This displays a prompt for the new boot order assignment.

5. Press Enter to delete the boot order assignment for Controller 1.

6. Repeat steps 4 and 5 for any other controllers that currently have a boot order assignmentgreater than 0. (A new system with default values will not have any others).

7. Press Esc twice to write back changes and exit the utility. Then press Enter again at the prompt to reboot the system.

8. Press CTRL-C once again during the boot process when you see the message "Press Ctrl-C tostart Symbios Configuration Utility" again.

9. Select the menu item labeled SYM3C875 and press Enter. This displays the next menuscreen.

10. Select the menu item Device Selections and press Enter. This displays the list of devicesconfigured to the SCSI controller with boot order assignment = 0.

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11. Select the first hard disk device on the list and press Enter. This displays the current parameter settings for the selected device.

12. Select the parameter Scan for Device at Boot Time and press Enter. This displays a Yes/Nochoice sub menu. Select No and press Enter.

13. Repeat steps 11 and 12 for all remaining hard disk devices configured to the controller. Donot perform these steps for the Toshiba CD-ROM. You must leave it with the Scan for Device at Boot Time enabled.

14. Exit all menus, save changes, and reboot the system (see note below) to incorporate thesechanges.

NOTE: To save time, if you are ready to proceed with the Windows NT installation (seeSection 2) you should either insert the HP Navigator CD or the Windows NT Installationdiskette #1 (depending on your situation) before initiating the reboot at the end of step 14.

Tip #18. Updating Drivers for an Existing Windows NT system

This procedure enables you to install the following drivers in your system for an installation thathad been previously completed. You may need to install one or more of these driver files

because you determined that the correct version did not get installed in the initial installation or because you are adding new SCSI adapters and will require the corresponding driver(s) to beinstalled. See table #2,3 for a list of drivers that can be installed.

Create the Drivers Diskette

If you have not already created the Drivers Diskette, follow step 1 of the section "ManualInstallation of Windows NT 4.0" to create the Drivers Diskette using the HP NetServer

Navigator CD.

Update SCSI and NetRAID Drivers

Follow these instructions to update one or more of the following driver files.

1. Boot up Windows NT and open the Control Panel. Double click on the SCSI Adapters icon.

2. Click on the Drivers tab. A list of installed SCSI Adapter drivers are displayed. Highlight thedriver you want to update and click Remove button. This action will remove the currentlyinstalled driver so you can install a newer version in the next step.

DO NOT REBOOT at this time.

3. Click the Add button. A list of additional SCSI adapters appears in the Install Driver screen.

4. Click the Have Disk button.

5. When the Install From Disk window appears, insert the Drivers Diskette into drive A andenter the path name for the driver you want to install. The directories corresponding to each

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of the drivers are listed below.

A:\SYMSCSI - SCSI driver for the NetServer embedded Ultra 2 SCSI controllers (LH 3,LH 3r, LH 5 and LXr Pro8).

A:\NETRAID - HP NetRAID driver for the integrated HP NetRAID controller (LH 3, LH 3r and LH 5) and the HP NetRAID-3Si adapter.

A:\7800 - Driver for the Adaptec 2940, 29xx Adapters, and HP PCI Ultra/Wide SCSIAdapter.

Click OK to install the driver.

6. Highlight the Driver Description and click OK to begin installation.

7. In the System Settings Change windows, click Yes to restart Windows NT.

NOTE: If you do not restart the system at this point, some drivers will not present in thedriver list, e.g. the HP NetRAID driver. It will register in the driver list on the nextsystem boot.

Tip #19. Windows NT 4.0 installation will hang if the system has more than2GB of system memory (RAM)

The solution is to install Windows NT with the system having less than 2GB of memory, e.g.64MB. After installing Windows NT, please apply Service Pack 3 or later to enable support up to4GB of memory. You can get a copy of Windows NT 4.0 Service Pack 3 from MicrosoftSupport, (800) 936 5900 or (800) 426 9400 or http://www.microsoft.com

Tip #20. Installing Video Driver on NetServer E 60

The NetServer E 60 uses an ATI Rage IIc AGP video adapter. Windows NT 4.0 requires thatyou apply the latest support pack to provide the AGP port functionality.

Also, if you are using Windows NT 3.51 you should use the driver provided by Hewlett-Packardon the Navigator CD-ROM. If you download a driver from ATI you might have to call theMicrosoft support line to obtain a hotfix to enable AGP port functionality on NT 3.51.

Tip #21. Installing Video Driver on NetServer E 800

When installing NT 4.0 video driver the user should select "ATI Rage X: PCI" from the devicelist provided by the installation utility.

On-Line Information and Software SourcesMicrosoft World Wide Web access: http://www.microsoft.com

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Windows NT Automated Database: Advanced Systems at (800) 936-4400

Microsoft Software BBS: 206-936-6735 (14,400 bps)

HP Internet (World-Wide-Web) site: www.hp.com/netserver

HP Support FTP site: ftp://ftp.hp.com/pub/servers/HP NetServer Online Documentation CD (included with your system): includes all NetServer documentation online

Documents

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