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NSW212: Health Workforce Planning and Development. 30 May 2013. Kathryn Hogan and Margaret Kirby. Establishing the team. National VET eLearning Strategy. UNEP Project Coordinator Kathryn Hogan. Health Manager Participants / students. ACHSM. UNEP Systems Manager Debra Swanson. - PowerPoint PPT Presentation
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UNE Partnerships Pty Ltd - The Education and Training Company of the University of New England
NSW212: Health Workforce Planning and Development
30 May 2013
Kathryn Hogan and Margaret Kirby
Establishing the team
UNEP Course Administrator
Margaret Kirby
UNEP Design Manager
Fiona Johns
ACHSM
Health Manager Participants /
students
UNEPFacilitator John Ross
UNEP Systems Manager
Debra Swanson
External Educational developer
Melissa Kemp
UNEP Project Coordinator
Kathryn Hogan
UNEP Program Manager
Peter Mullen
National VET eLearning Strategy
Consultation and planning Design Delivery Assessment Close-out
Program design and delivery
Monitoring and review
UNEP Project / Quality ManagementCompliance; planning; contract management; progress reporting; records; maintenance of online site; auditing; client satisfaction; continuous improvement; staff development
Project Coordination
• Administer Moodle• Technical support• Stakeholder meetings• Build eLearning course
• ROIs – Enrolment• Assessment• Feedback• Continuous
improvement
• Implementation Plan• Content development• Choice of online tools
• Webinars
• Moderation• Forum• Chat• Tracking progress• Encouragement Support Design
SystemsDeliver
The Participants
Profile – Groups and individuals, Australia-wide, public & private health, busy middle /senior managers, full time > 50 hrs.• IT Survey – before and after• Health Manager Competency Survey – before and after• Highly qualified
• IT familiarity• Time constraints
“Not studied for years and quite self conscious, struggling with technology”
“We want webinars, but… webinar time did not suit… Access issues – firewall…”
Learner Experience
“Assessor is fantastic, comments are comprehensive and helpful and support is really good”
“Completed many online courses & this is one of the best- delivery structure, admin follow up and IT assistance. Very -well organised overall.”
“…would love to continue with this course…”
Impact
• How relevant?
• How applied?
• How collaborative?
“Content meaningful and helpful, identifies gaps in knowledge & work practices”
“Collaborating with other … staff, working and helping each other”
“Living the knowledge and applying it daily in my job…aligned by assessments with my work goals to have a more educated and qualified approach to my duties.”
Pathways
Lessons Learnt
1. Dive in and swim hard
2. Whose role is that?
3. Remember all the stakeholders
4. Communicate, consult, communicate again
5. KISS and learn new tricks
6. Manage risks / Take risks / Learn from mistakes
7. Over-estimate time x 3..or 4…or 5
“Life happens while you are making other plans”John Lennon
What would we do differently?
• Project planning – tighter scope- realistic timeframes
• Resource planning
• Take risks – use new tools
D & D Team Capacity
+ Educational designer
+ Educational developer
+ Plan
+ Procedures
+ Software
Guidelines for tendering
Meanwhile: Dived into another pool
Converting existing courses
Still learning on the job
Window to the future?Business objective
“Provide innovative design, development and delivery of learning solutions to our students and clients.”
UNE Partnerships Pty Ltd - The Education and Training Company of the University of New England
UNE Partnerships Pty LtdCB Newling Building, 122-132 Mossman Street
ARMIDALE NSW 2350P O Box U199, University of New England 2351
Kathryn Hogan : 02 6773 0017 [email protected]
ABN 74 003 099 125
www.unep.edu.au
Questions