Perform the following steps to view the service type related
failure types report:1. Click on a value in the High value
subscribers column.The Affected subscribers for service type
related failures report is displayed.
Top 5 service type related failure types
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2 .Click on a value in the Failure% column. The Failure analysis
report showing thefailure details for network and subscriber for
that particular MSISDN is displayed.Click on 2G/3G to view data
corresponding to the 2G/3G service.Click on Both to view the
consolidated data.
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1. Click on Failure% for a particular device model. The Failure
analysis report showingthe failure details for network and
subscriber for that particular device model is displayed.Click on
2G/3G to view data corresponding to the 2G/3G service.Click on Both
to view the consolidated data.2. Click on High value subscribers
for the corresponding failure type.
The Affected subscribers drilldown for top 5 failure types
report is displayed.3. Click on Failure% to view the failure
analysis report for that particular MSISDN.
