NRB Performance Review August-13

1 TCI Supply Chain Solutions

TCI Performance - NRB DharuheraOct’12 - August’13

2

Fill Rate

TCI Supply Chain Solutions

MonthOrder

QtyDispatch

Qty Diff. %Oct-12 556024 540024 16000 97.12Nov-12 3799156 3698147 101009 97.34Dec-12 4783570 4673396 110174 97.70Jan-13 5198373 5130137 68236 98.69Feb-13 4391682 4257668 134014 96.95Mar-13 3488647 3355690 132957 96.19Apr-13 4519842 4447681 72161 98.40May-13 4743648 4662803 80845 98.30June-13 4635426 4518010 117416 97.47Jul-13 4505684 4402720 102964 97.71Aug-13 4607453 4507533 99920 97.83Grand Total 45229505 44193809 1035696 97.61

3

Receipt Volume:-


Month No of Units (In Lakh)Oct-12 37.84Nov-12 41.33Dec-12 46.20Jan-13 43.69Feb-13 39.01Mar-13 46.55Apr-13 45.46May-13 45.00June-13 38.09Jul-13 38.10

Aug-13 38.61

4

Sales Volume in Cr.:-


Month Sales in CrOct-12 1.89Nov-12 10.53Dec-12 12.27Jan-13 14.00Feb-13 12.18Mar-13 12.78Apr-13 12.58May-13 13.11June-13 13.01July-13 13.25Aug-13 13.19

5

Dispatch Volume:- Trucks & Units


6

TAT


7

TAT


8

TAT


9

TAT



Quality of Service:- Loss Tree

Month NO. INVValues In

(Cr)

Invoice Error (NRB)

OPERATOR

MISTAKE

DISPATCH

ERROR

OCT-12 344 190 55 25 20NOV-12 1293 1053 30 20 21DEC-12 1405 1227 15 10 9JAN-13 1986 1401 15 8 9FEB-13 1873 1218 15 5 7

MAR-13 1595 1278 12 3 5APR-13 1696 1258 17 3 2May-13 1797 1311 15 2 0Jun-13 1560 1301 14 3 1Jul-13 1491 1325 10 5 1

Aug-13 1601 1319 2 17 0

Error in NRB System Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13Customer Part Code missing 30 20 10 10 10 8 3 3 5 5 3Wrong Excise calculation 8 5 2 5 5 4 6 4 4 3 Blank Invoice Generated 4 Vendor Code Missing 14 5 3Mismatch Material received 8 5 3 1Deliver Location of Neel Metal & NSG 3 3

System Operators Errors Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 June-13 July-13 Aug-13Wrong BAR CODE 8 9 5 1Wrong GRN 4 3 2Wrong PO 3 2 1GIT Received 2Wrong Invoicing 6 5 2 6 3 2 2 3 5 17

Warehouse Errors Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 June-13 July-13 Aug-13Excess Dispatch 1 2 1Interchanges - Dispatch 7 7 3 2 1 1 1Short Dispatch 1 1 1 Wrong Permit 1 1Documentation Erros 5 5 3 1 2 2Wrong Sticker 6 5 2 6 4 3



Error in NRB System

New Staff make wrong invoice same time rectified




1. For Short Received quantities , Mails regularly Shared with Sending Sites for Resolution .

GIT Pendency's-Reason Entry

No GIT Pending from Dharuhera to other plants

GIT Pending from Plant’s

Inv Date Receipt Seg Description Ship Qty Ship Val Sub Status Source Plant Reason29/08/13 1161402490 RPL B50743 Needle Ca 90 1740.6 RPL PARTIALLY P07 Hyderabad Short Received


Sales Return -Reason Entry

1. Many times material received , but Invoice reference not received 2. For Shortage Qty in Receipt , regularly mail to concern persons.

Reason Apr-13 May-13 June-13 Jun-13 Jul-13 Aug-13Over Schedule 2510078 188548 172025Over Stock 309917 332250 1487602 1487602 357090Wrong Invocing 497094 70523 435665 693397 693397 2380383Shedule not Available in Portal 21419 80103 55242 55242Wrong Dispatch 0 0Rejection 769584 1506102 44527 101068 101068 37659Old issue resolved 35222 51840 51840ERP Issue 446652 669900 669900Short Delivery 10868 10868Credit Amount 4108092 2097423 1214194 3069917 3069917 2775132

Sales Return


Insurance Claim

Insurance Claim Pending - NIL


Open Issues :-

Sl. List of NRB Issues1.1 5s Strictly Follow1.2 GIT and SR Resolution Timely1.3 Sales return

List of Issues from TCISCS

1.1 Customer Part code , HMCL-Haridwar Issue on Part Code (B60035TMC)1.2 Customer Part code , HMCL SPD Gugaon (BP4X0)1.3 Unit Price for HMCL SPD (JC8038)

1.4

Subros Excise Issues for the Customer Manual Checking needs to be done, which can lead t issues

1.5 Review of Secondary Dispatches Planned Vs Actual1.6 Outstanding Realization

17

Window timing


Microsoft Office Excel 97-2003 Worksheet

18


Documents

NRB Performance Review August-13