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NPQ Instructor INPQ Instructor INPQ Instructor INPQ Instructor I
Introduction and RegistrationIntroduction and RegistrationIntroduction and RegistrationIntroduction and Registration
Sign the time in sheet.Sign the time in sheet.Classroom RulesClassroom Rules– Students can only miss 3.6 hours of the Students can only miss 3.6 hours of the
class.class.Excused or unexcused.Excused or unexcused.
– Be careful with the laptops, these are on Be careful with the laptops, these are on loan.loan.
– Silent your cell phonesSilent your cell phones– Notify instructor of emergencies.Notify instructor of emergencies.
Speaking ActivitySpeaking Activity
Find out some about your neighbor.Find out some about your neighbor.– NameName– AgencyAgency
How longHow longPositionPosition
– Current AssignmentCurrent Assignment– Why are you hereWhy are you here– Favorite TV showFavorite TV show– Favorite MovieFavorite Movie– Little known factLittle known fact– What else did you learn?What else did you learn?
OverviewOverview
Unit 1: Introduction/CommunicationUnit 1: Introduction/Communication
Unit 2: Legal ConsiderationsUnit 2: Legal Considerations
Unit 3: Instructor’s Role in SafetyUnit 3: Instructor’s Role in Safety
Unit 4: Demonstration TechniquesUnit 4: Demonstration Techniques
Unit 5: Instructional MediaUnit 5: Instructional Media
Unit 6: Instructional DeliveryUnit 6: Instructional Delivery
Unit 7: Classroom ManagementUnit 7: Classroom Management
Unit 8: Testing and EvaluationUnit 8: Testing and Evaluation
Terminal Performance ObjectiveTerminal Performance Objective
Students shall deliver a 10-15 minute Students shall deliver a 10-15 minute presentation using at least 3 different presentation using at least 3 different audio/visual aids.audio/visual aids.
Enabling ObjectivesEnabling Objectives
Examine the challenges instructors will Examine the challenges instructors will encounter and how to properly handle encounter and how to properly handle situations.situations.
Why be a fire service instructor?Why be a fire service instructor?
In-Service TrainingIn-Service Training
SupervisorSupervisor
What kind of impact can you have?What kind of impact can you have?
InfluencesInfluences
Who has influenced you?Who has influenced you?– CareerCareer– LifeLife– Etc…Etc…
Influence as InstructorsInfluence as Instructors
All levelsAll levels– StationStation– BattalionBattalion– DepartmentDepartment– RegionRegion
Promoting Positive ValuesPromoting Positive Values
Break down and build upBreak down and build up– ConstructivelyConstructively
Motivate othersMotivate others– Enthusiasm is contagious.Enthusiasm is contagious.
Instructor RolesInstructor Roles
Profession- requires specialized Profession- requires specialized knowledge and long, intense preparation knowledge and long, intense preparation that includes:that includes:– LearningLearning– MaintainingMaintaining– CommittingCommitting
Instructor JobInstructor Job
Many ObligationsMany Obligations
Plan and conduct trainingPlan and conduct training
Evaluate training programEvaluate training program
FeedbackFeedback
Provide formal informationProvide formal information
Organizational SuccessOrganizational Success
The instructor’s role is very important.The instructor’s role is very important.
Vital to the success of the organization.Vital to the success of the organization.
Organizational SuccessOrganizational Success
Philosophy and valuesPhilosophy and values
ChangeChange
Research, observation, and participationResearch, observation, and participation
Organizational SuccessOrganizational Success
Communicator between organization and Communicator between organization and studentsstudentsDiversity can be the greatest challenge.Diversity can be the greatest challenge.
““Organizational success depends on YOU.”Organizational success depends on YOU.”
Role ModelRole Model
Positively influence personnelPositively influence personnel
Model and influence performanceModel and influence performance
Promote high self-esteemPromote high self-esteem
Reflect professionalism and commitmentReflect professionalism and commitment
Characteristics of Effective Characteristics of Effective InstructorsInstructors
Three categories:Three categories:– Leadership AbilityLeadership Ability– Instructor AttributesInstructor Attributes– Qualities to EmphasizeQualities to Emphasize
Leadership AbilitiesLeadership Abilities
Lead or Guide learnersLead or Guide learners– Simple and manageableSimple and manageable
Provide learning opportunitiesProvide learning opportunities
Know when to followKnow when to follow– ““Let the reins go.”Let the reins go.”
Promote policyPromote policy
Instructor AttributesInstructor Attributes
Certain personal qualities and behaviors Certain personal qualities and behaviors contribute to the instructor’s success and contribute to the instructor’s success and effectiveness of transferring needed effectiveness of transferring needed information.information.
Instructor AttributesInstructor Attributes
Include but not limited to:Include but not limited to:– Ability to understand and work well with Ability to understand and work well with
peoplepeople– Desire to teachDesire to teach– Competence in subjectCompetence in subject– EnthusiasmEnthusiasm
Instructor AttributesInstructor Attributes
MotivationMotivation
Ingenuity and CreativityIngenuity and Creativity
EmpathyEmpathy
Mediation skillsMediation skills
Qualities to EmphasizeQualities to Emphasize
Positive characteristicsPositive characteristicsAvoid “Pit falls”Avoid “Pit falls”Students want:Students want:– HonestyHonesty– SinceritySincerity– SolutionsSolutions– InspirationInspiration– Positive humorPositive humor
CommunicationCommunication
What are ways that we communicate?What are ways that we communicate?
CommunicationCommunication
Two way processTwo way process
Instructor as mediatorInstructor as mediator
Communications modelCommunications model
Communications ModelCommunications Model
SenderSender
MessageMessage
Instructional Media (Medium)Instructional Media (Medium)
ReceiverReceiver
FeedbackFeedback
EnvironmentEnvironment
Communication modelCommunication model
MessageVia Medium
Feedback
Sender ReceiverCommunication
Process
SendersSenders
Starts hereStarts here
EncodesEncodes
MessageMessage
Convey intended messageConvey intended message
Clear and concise.Clear and concise.
Instructional MediaInstructional Media
Method or format message is transmittedMethod or format message is transmitted
Use a varietyUse a variety
ReceiverReceiver
Recipient of the messageRecipient of the messageDecodesDecodesFilters to consider:Filters to consider:– SemanticsSemantics– EmotionsEmotions– AttitudesAttitudes– Role expectationsRole expectations– Nonverbal cuesNonverbal cues
FeedbackFeedback
Gives the communicators an idea of how Gives the communicators an idea of how the individuals perceive each other.the individuals perceive each other.
ListeningListening– Sometimes hard but very important.Sometimes hard but very important.
Question, comment, argument, or Question, comment, argument, or agreement.agreement.
EnvironmentEnvironment
Hearing is different from listening.Hearing is different from listening.– DistractionsDistractions
Effective Effective CommunicationCommunication
Here’s a smile to lighten your day…Here’s a smile to lighten your day…This is the transcript of an ACTUAL radio conversation of a U.S. navalThis is the transcript of an ACTUAL radio conversation of a U.S. naval
ship with Canadian authorities off the coast of Newfoundland, 10/95.ship with Canadian authorities off the coast of Newfoundland, 10/95.
Americans:Americans:Please divert your course 15 degrees to the north to avoidPlease divert your course 15 degrees to the north to avoida collision.a collision.
Canadians:Canadians: Recommend you divert YOUR course 15 degrees to theRecommend you divert YOUR course 15 degrees to thesouth to avoid a collision.south to avoid a collision.
Americans:Americans:This is the Captain of a U.S. Navy ship. I say again, divertThis is the Captain of a U.S. Navy ship. I say again, divertYOUR course.YOUR course.
Canadians:Canadians: No. I say again, you divert YOUR course.No. I say again, you divert YOUR course.Americans:Americans:THIS IS THE AIRCRAFT CARRIER USS NIMITZ, WETHIS IS THE AIRCRAFT CARRIER USS NIMITZ, WE
ARE A LARGE WARSHIP OF THE U.S. NAVY.ARE A LARGE WARSHIP OF THE U.S. NAVY.DIVERT YOUR COURSE NOW!DIVERT YOUR COURSE NOW!
Canadians:Canadians: This is a lighthouse. You make the call.This is a lighthouse. You make the call.
Speaking TechniquesSpeaking Techniques
Learn, practice, and perfect speaking Learn, practice, and perfect speaking skills.skills.
Gain class attentionGain class attention
Recognize your own distracting Recognize your own distracting techniquestechniques
Other Challenges for InstructorsOther Challenges for Instructors
Meet Multiple prioritiesMeet Multiple priorities
Work with diverse learnersWork with diverse learners
Counter the apathy of personnel or Counter the apathy of personnel or managementmanagement
Adapt to changeAdapt to change
Other Challenges for InstructorsOther Challenges for Instructors
Cooperate with othersCooperate with others
Promote the organizationPromote the organization
Meet management directivesMeet management directives
Provide for safety.Provide for safety.
Other Challenges for InstructorsOther Challenges for Instructors
Continue professional developmentContinue professional development
Schedule trainingSchedule training
Manage funding and resourcesManage funding and resources
Recruit qualified instructorsRecruit qualified instructors
Any Questions?Any Questions?
SummarySummary
The instructor rolesThe instructor roles
Characteristics of effective instructorsCharacteristics of effective instructors
CommunicationCommunication
ChallengesChallenges
Any Questions?Any Questions?
The End.The End.