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4/30/18 1 Jenny Rae Le Roux Managing Director Josh Henkin CEO Essential Business Skills & Concepts for Postdocs Leaving Academia WHY ARE YOU HERE? Why do you think you need business skills? What business skills do you think you are lacking? What are you most hoping to get out of the session today? AGENDA Introduction Business vs. Academic Presentations Business Terms to Know Effective Communication for Networking and Interviews The Art of Quick Decision Making Conclusion / Q&A

NPA presentation vFINAL€¦ · 4/30/18 2 OUR VIEW: THE IMPORTANCE OF BUSINESS SKILLS • Nearly every position, in academia or outside academia, will require knowledge and utility

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JennyRaeLeRouxManagingDirector

JoshHenkinCEO

EssentialBusinessSkills&ConceptsforPostdocsLeavingAcademia

WHYAREYOUHERE?

•  Whydoyouthinkyouneedbusinessskills?•  Whatbusinessskillsdoyouthinkyouarelacking?•  Whatareyoumosthopingtogetoutofthesessiontoday?

AGENDA

•  Introduction•  Businessvs.AcademicPresentations•  BusinessTermstoKnow•  EffectiveCommunicationforNetworkingandInterviews•  TheArtofQuickDecisionMaking•  Conclusion/Q&A

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OURVIEW:THEIMPORTANCEOFBUSINESSSKILLS

•  Nearlyeveryposition,inacademiaoroutsideacademia,willrequireknowledgeandutilityofbusinessacumen•  Industry,Consulting,andmore…

•  Entrepreneurshipisontherise•  Forprofit•  Nonprofit•  Gigeconomy

•  Advancesintechnologygiveusmoreopportunitiestocreate•  Smartphones•  Virtualoffices•  Independenceandcontrol

•  Theseare“transferableskills”thatanyPhDcanuseinanycareerpath

MODULE1:BUSINESSVS.ACADEMICPRESENTATIONS

PRESENTATIONPLANNING

•  Decideonanunderlyingthemeandgoverninghypothesis•  Presentationguidelines:

•  Timeisthemostvaluableresourceforyouraudience•  Createslideswithdataforeachtagline

StrategyConsulting OtherIndustries

InternalMeeting 10slides,10minutes Varies

InterimUpdate 20-30slides,30minutes Varies

FinalPresentation 30-45slides,45-60min. Varies

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PERSUASIONVS.INFORMATION

•  Lesscollaborative;you’renotaskingforfeedbackafterthepresentation•  Youarepresentingarecommendation/proposedsolution

Businessvs.Academicpresentations

• Don’tleaveroomforsubjectiveinterpretation

Structureyourpresentationsoyouraudienceisclearlyinformedofyourrecommendationsorgoals

•  Speakyouraudience’slanguage,notyourown

Youareaimingtopersuade,notjustinform

•  Thecaseyouaremakingbecomesmuchmorecompellingandrelatableforyourtargetaudience

Storiesmakeyourpresentationflow

ANSWERFIRSTVS.ANSWERLAST

Twotypesofcorestorylines

Answerfirst

Answerlast

Knowpurposeofmeetinggoingin,oryou’vealreadylostcredibility

PRIORITIZINGKEYDATA

Whatwillbestconvincekeystakeholdersthatyourrecommendationshouldbeimplemented?

Howdoyoucommunicatetheseinsights?

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WHATMAKESAGOODBUSINESSSLIDEDECK?

Goodslides

Relyongraphicstoshow,nottell

Conveydatainaclearandwellthoughtout

way

Maximizewhitespace

MECE

Addressclientconcernsandsolveclient

needs

Badslides

Overusetexttoconvey

information

Don’tcitesources

Havemorethanoneortwokeyinsightsper

slide

Don’tdrivetofinalrec.

3TYPESOFPOWERFULVISUALS

Dataslides•  Graphs–showingrawdata

•  Charts–categorizingdata

•  Tables–listingdata•  UsuallyimportedfromExcel

Graphicslides•  Textwithgraphics•  Flowcharts,processcharts

•  SmartArt

Textslides•  Agendaslide• Writteninformation

EXAMPLESLIDE1-DATASLIDE

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EXAMPLESLIDE2A–GRAPHICSLIDE(FLOWCHART)

EXAMPLESLIDE2B-GRAPHICSLIDE

EXAMPLESLIDE3-TEXTSLIDE

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EXAMPLESLIDE4–QUOTESLIDE(NOIMAGE)

•  “Iloveworkingwithpatients,butsometimesIamconcernedthatthehospital’sincentivesforusdonotalignwithexcellentpatientcare.”-Sr.Attending,MayoClinic

•  “Iampaidbythepatientthatgoesoutthedoor,andnotmeasuredbyactualhealthoutcomes.It’seasytooverlookthesmallissuesordiagnosesthataremorenuanced.”-ERNurse,NorthwesternMemorialHospital

NAMETHISSLIDE

SLIDESTORY

•  89%oftheiPhonecommunityisusingan“outdated”phone• ManywillforgoajumpstraighttotheiPhoneX,andpreferanincrementalupgradetotheiPhone8

•  ByreleasingbothiterationsoftheiPhone,Appleensuresthatmoretotalcustomersupgrade,andthatithasboththenormalandhigh-endspectrumsofthesmartphonemarketcovered

•  However,ascustomersgetmorecomfortablewiththeperformanceoftheiPhoneX,weexpectittoovertaketheiPhone8andiPhone8Plus.

•  TAGLINEEXAMPLE:Afterslowstart,iPhoneXtoppediPhone8inNov.2017

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BUSINESSPOWERPOINTTHEORY

•  Commonthemesforbusinessslidedecks•  Highlystructured•  Data-driventakeawayoneachslide,usuallyintagline•  Storyisinthepresentationontop,notontheslide•  Recommendation•  Nextsteps

•  Similartoacademicpresentations,makesureyouciteyoursources!

MODULE2:BUSINESSTERMSTOKNOW

BUSINESSTERMSOVERVIEW

•  Whatbusinesstermsdoyouwishyouknew?•  Whatbusinesstermsdoyouwishyouunderstoodbetter?

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REVENUETERMS

REVENUETERMSTOKNOW

•  Grossrevenue:Totalamountofincomeforareportingperiod•  Price:Averagepriceofallsolditems•  Volume:Totalnumberofitemssold•  Top-linegrowth:Grosssalesorrevenuegrowth

COSTTERMS

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COSTTERMSTOKNOW

•  FixedCost:Coststhatchangeinastepfunction(overhead,machinery,etc.)

•  VariableCost:Coststhatvarybyoutput,matchedtounitssold

•  COGS:CostofGoodsSold(V.Cost)

In2012,alackofrainovercorn/soybeanproducingregionsoftheU.S.droveupfeedpricesforcattlefarmers.Beefpriceshavealwaysbeensomewhatvolatile(seeExhibit).Whatkindofcostisthis?

PROFITTERMS

PROFITTERMSTOKNOW

•  GrossProfit:MoneyleftoveraftersubtractingCOGSfromGrossrevenue

•  EBITDA:EarningsBeforeInterest,Taxes,Depreciation,andAmortization

•  OperatingProfit:Profitaftersubtractingexpensesfromregularcourseofbusiness

•  NetProfit:Theactualprofitaftersubtractingallexpenses(operatingexpenses,taxes,etc.)fromGrossrevenue

•  GrossProfitMargin:ProportionofmoneyleftoveraftersubtractingCOGSfromgrossrevenue

•  NetProfitMargin:Proportionofmoneyleftoveraftersubtractingallexpensesfromgrossrevenue

•  Bottom-linegrowth:Profitgrowth(usuallynetprofit)

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KEYPROFITINSIGHT

•  GrossProfittellsyouhowefficientlyaproductisbeingproduced•  NetProfittellsyouhowefficientlythecompanyoperatesasawhole

MODULE3:EFFECTIVECOMMUNICATIONFOR

INTERVIEWSANDNETWORKING

Consulting

IDENTIFYYOURASSETS

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IDENTIFYYOURSTRENGTHS&QUALIFICATIONS

•  Applyingforbusinessrolesisalotlikeapplyingtocollege•  Identifyyourstrengthsandqualificationsinthesamewayyouwould

identifyyourGPAandSATscoreswhenapplyingtocollege•  Doingthiswilldeterminetherolesandcompanieswhereyouhavethe

bestshotoflandinganinterview

•  Answerthefollowingquestionstogetabetterideaofyourfunctionalskillsandindustryexperiences•  Academicbackground•  Workexperiences•  Geography/workeligibility•  Companyculture

1.ACADEMICBACKGROUND

•  Questionstoaskyourself:•  WhichschoolsdidIattend?(IvyLeague,mid-range,no-name)•  Whatwasmymajor?Anyconcentrationswithinthemajor?•  Whatismyresearchareaofexpertise?•  DidIparticipateinanymarketableextracurricularactivities(e.g.,

UndergradConsultingClub,FinanceandInvestmentSociety)?•  Whatweremyscores(GPA,GMAT,SAT)?

•  Fromhere,createalistoffunctionalskillsandindustrycategoriestoguideyou

2.WORKEXPERIENCES

•  Questionstoaskyourself:•  Whatparticularfunctionalknowledgedoyoupossess(operations,IT,

supply-chain,government,duediligence)?•  Whatanalyticalskillsetsdoyouhave(e.g.,financialmodeling,SPSS,Excel,

statistics,valuingcompanies,conductingmarketresearch)?•  Doyouhaveanysector/industryexpertise(e.g.,financeandasset

management,healthcare)?

•  Youneverknowwhatwillcatcharecruiter’seye•  Don’tleavenamebrandpart-timeexperiencesout!•  ThatinternshipattheWashingtonPostwillshowyouhavemarketingand

mediabonafides•  Includeevenacademic/extracurricularprojects

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TRANSFERRABLESKILLSANDINDUSTRYEXAMPLES

FUNCTIONALSKILLS INDUSTRYEXAMPLES

Accounting BiotechnologyFinance ConsumergoodsMarketing Construction/RealEstate

RiskManagement FinanceProjectManagement HealthcareStrategicInitiatives MediaNegotiation RetailRelationshipManagement

TechnologyandIT

3.GEOGRAPHY/WORKELIGIBILITY

•  Questionstoaskyourself:•  WhichcountriesamIeligibletoworkin?•  Whatlanguage(s)doIspeak?•  DoIhavecitypreferences?Whatarethey?•  HowcanIjustifymyinterestinacityIamnotcurrentlylivingin?

•  Thebestpositiontobeiniswhenyouhaveworkeligibilityforthehiringcountryandyouliveinthecityyou’retargeting•  2ndbest:Youhaveworkeligibilitybutyoudon’tlivethere•  3rdbest:Youlivethere(e.g.,asastudent)butyoudon’thavework

eligibility

WORKELIGIBILITY

•  Howtonavigateapplyingforaroleforwhichyoudon’thaveworkeligibility•  Youhaveagreatreasonformovingtherelongterm(i.e.,significantother

isworking/attendingschoolinthelocation)

•  Whentointroducekeyissues•  Whenyouhaveidentifiedhowhungrythecompanyistohaveyou•  Whentheyask•  Onlyifnecessarywhenpaymentforinterviewexpensescomesup

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4.COMPANYCULTURE

•  Questionstoaskyourself:•  What’simportanttomeintermsofcompanyculture?•  Whataremyexpectationsintermsoftravel?•  HowmuchclientinteractionwouldIprefertohave?•  HowmuchinteractiondoIwantwithseniorstaff?•  DoIexpecttobestaffedwithlocalofficeorglobalteams?•  DoIwanttofocusonaspecificpracticearea?

•  Understandthatthereisnuanceinthewaythatyouaskthequestion•  Forexample,“Ilovetotravel;howmuchopportunityistherefortravel?”

vs.“Howmuchtravelisexpected?”haveverydifferentconnotations

IDENTIFYYOURASSETS

OtherNon-AcademicPositions

SAMPLEJOBDESCRIPTION–NONSTRATEGYPOSITION

•  BiochemistryTechnicalLead•  RequisitionID:99080216•  Position:Fulltime•  Functionalarea:ScienceandTechnology•  Location:Cambridge,MA•  Requireddegrees:PhD/Doctorate•  Experiencerequired:5years•  Relocation:NotIndicated

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BASIC/PREFERREDQUALIFICATIONS

•  PhDorequivalentexperience•  Extensiveknowledgeandtechnicalexpertiseinbiochemistry,enzymology,andspecifically,applicationofknowledgetosmallmoleculedrugdiscovery

•  Theabilitytodesign,interpret,andcommunicateoutcomesofmolecularmechanism-of-actionexperiments

•  Stronginfluencingandanalyticalskillscoupledwithproblemsolvingability•  Agoodunderstandingofthedrugdiscoveryprocessandtrackrecordofleadingteamsondrugdiscoveryortechnologydevelopment

•  Demonstratedstrengthsinhighperformancebehaviors,suchasbuildingrelationships,flexiblethinking,andenabling/drivingchange

•  Atrackrecordoftechnologyevaluationanddevelopment,especiallyinthecontextofapplyingthesetothedrugdiscoveryprocess

•  Excellentteamworkingbehaviors,interpersonal,andcommunicationskills

BASIC/PREFERREDQUALIFICATIONS

• PhDorequivalentexperience• Extensiveknowledgeandtechnicalexpertiseinbiochemistry,enzymology,andspecificallytheapplicationoftheknowledgetosmallmoleculedrugdiscovery

• Theabilitytodesign,interpret,andcommunicateoutcomesofmolecularmechanism-of-actionexperiments

• Stronginfluencingandanalyticalskillscoupledwiththeabilitytosolveproblems• Agoodunderstandingofthedrugdiscoveryprocessandtrackrecordofleadingteamsondrugdiscoveryortechnologydevelopment

• Demonstratedstrengthsinhighperformancebehaviors,suchasbuildingrelationships,flexiblethinking,andenabling/drivingchange

• Atrackrecordoftechnologyevaluationanddevelopment,especiallyinthecontextofapplyingthesetothedrugdiscoveryprocess

• Excellentteamworkingbehaviors,interpersonalandcommunicationsskills• Abilitytoworkcollaborativelyinaglobalorganization

Technical Skills Transferable Skills

4x 3x 2x

FINDPATTERNINSKILLS

•  Breakoutthemaincomponents/skillsaskedfor•  Seeifanypatternsexist

•  Whichskillsareheavilyemphasized?

•  Listalloftheskills•  Determinehowwellyourskillsalignwiththerequirementsoftheposition

•  Createaposition-specificresumethatdemonstratesyoutobeafantasticcandidateforthisparticularjob

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ALIGNYOURSKILLSWITHTHEJOBDESCRIPTION

IDENTIFYINGYOUR“SWEETSPOT”

•  Howdoyouavoidbothunder-sellingandover-sellingyourexperience?•  ThedifferencebetweenConfidenceandArrogance

•  Develop30secondstoriesthathighlightspecificimpactyou’veachieved•  Wecallthese“HeroStories.”Storieswhereyoucomeoutlookinglikethe

“hero!”•  Highlighttransferrableskills(people,projectmanagement)inyourstories•  ImplementtheCARmethod

EXERCISE:SELLINGYOURSELF

•  Contextoftheproblemyoufaced•  Actionyoutooktoaddresstheissue•  ResultoftheactionsyoutookTakethenext10mintopartnerupanddevelop/practiceaherostory.Afteronecycle,switchpartnerssoyoureceivefeedbackfrommultiplepeople.Remember,keepyouranswerto30seconds!Partners,timeeachother.

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CARSTORY-LEADERSHIPSKILLS

(Context)Whileat[companyname],Iwasinitiallyasoftwaredeveloperonateamof6developinganewalgorithmforadevicethatmonitorsenvironmentalcontaminationinairandsoilsamples.Theprojectwascriticalaslaunchdateshadbeensetwitha$XXMsalesandmarketinginvestmentridingontheproductbeingready.However,theprojectwasbehindscheduleandourteamleaderhadjusttransitionedtoanewcompany.(Action)So,Ivolunteeredtostandinandleadtheteam.Iusedmytechnicalanalysisskillsandspottedafewsmallmistakesmadeintheinitialcodingthatwerecausingsporadicerrorsthatwereslowingusdown.Ithennegotiatedwithourproductdirectorasmallbonusincentivefortheteam,andbudgetfortwopizzaevenings,sowecouldpullacoupleoflatenightshiftstocorrectthecodingandcatchupwiththecriticalprojectmilestones.

CARSTORY-LEADERSHIPSKILLS

(Result)Thoughthistookus1.5%overbudget,thesoftwarewasdeliveredontimewithafaulttolerancethatexceededtheobjectivethreshold.Theadditionalprojectcostwasminimalcomparedtothecostsofdelayingthelaunchandthenegativeaffectonourproductbranding.TheteamwasdelightedwiththeextrabonusandIwaspromotedtoteamleaderasaresult.

MODULE4:THEARTOFQUICKDECISIONMAKING

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GAININGCOMFORTINDECISIONMAKING

•  Unlikemanyacademicsituations,inbusinessthereisoftenpressuretomakedecisionsquickly

•  Youwilllikelyberequiredtotakeapositiononatopicwithoutcompleteinformation

•  Yourpositionwillinfluencethedirectionasupervisor,leader,orcompanymaygoonacertaindecision,product,oroutcome

•  Makingthe“best”decisionwithlimitedinformationisdifficultbutnotimpossible

SIXTHINKINGHATSOFDECISIONMAKING

•  EdwarddeBono’sSixHatsisasimple,effectiveparallelthinkingprocessapproachtodecisionmaking

•  Thetechniquehelpsyouthinkmoreeffectivelybyapproachingproblemsolvingandsolutiongenerationfromavarietyofdiversethinkingpositions,therebyallowingyoutoselectanoptimaldecision

•  Bymentallywearingdifferent“thinking”hatspeopleareforcedtolookataproblemfromdifferentperspectives

WHITEHAT-THINKING

•  TheWhiteHatcallsforinformationknownorneeded.Consideronlyinformationthatisavailable…“Whatarethefacts?”

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REDHAT-THINKING

•  TheRedHatsignifiesfeelings,hunchesandintuition.Whenusingthishatyoucanexpressemotionsandfeelingsandsharefears,likes,dislikes,lovesandhates

BLACKHAT-THINKING

•  TheBlackHatisjudgment-thedevil'sadvocateorwhysomethingmaynotwork.Spotthedifficultiesanddangers;wherethingsmightgowrong.ProbablythemostpowerfulandusefuloftheHats,butaproblemifoverused

YELLOWHAT-THINKING

•  TheYellowHatsymbolizesbrightnessandoptimism.Underthishatyouexplorethepositivesandprobeforvalueandbenefit

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GREENHAT-THINKING

•  TheGreenHatfocusesoncreativity;thepossibilities,alternatives,andnewideas.It'sanopportunitytoexpressnewconceptsandnewperceptions

BLUEHAT-THINKING

•  TheBlueHatisusedtomanagethethinkingprocess.It'sthecontrolmechanismthatensurestheSixThinkingHatsguidelinesareobserved

ACTIVITY

•  WorkasagroupatyourtableandapproachthefollowingproblemwithDecisionHatThinking(15min)

OurclientisthelargestdairyproducerintheU.K.Afteroperatingconservativelyforover100years,theyhavedevelopeda

substantialcashsurplusandarelookingtoinvest.

Thelargestchicken(andegg)producerintheU.K.isupforsale.Ourclientisconsideringmakingtheacquisition.Shouldthey

purchaseornot?

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REMINDEROFTHEHATS

GOODSOLUTIONVS.PERFECTSOLUTION

•  Decisionsarefrequentlymadequicklyinbusinesssituations•  Youwillbeaskedtomakedecisionswithoutcompleteinformation

•  Acknowledgeyoudon’thavealloftheinformationyouneed•  Makethebestdecisionwiththetoolsandinformationyouhaveaccessto

SUMMARY

•  EveryPhDcanbenefitfromlearningandapplyingbusinessskills•  Now,youcancreatepresentationsthat:

•  Arevisuallyappealing•  Tellapersuasivestory•  Prioritizethemostimportantinformation•  Maximizethetimeyouraudiencehas

•  Understandyourskillsandhowtheyaligntorelevantposition(s)Familiarizeyourselfwithkeybusinesstermssoyoucandiscussthemwithconfidenceandearnthetrustofyourcolleagues

•  UsetheSixThinkingHatsprocesstogeneratesolutions•  Don’tletalackofcompleteinformationstopyoufrommakingdecisions

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