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Smart CardFor Paratransit Customers
. . . and a new look for your ID card . . .
Now Available
WHAT’S SO SMART ABOUT SMART CARDS?
Your new ID card can be converted into a Smart Card A Smart Card • canbeusedasaMonthlyPassoraStoredValue(Pre-PaidDebit)Card.
• ismoredurablethantraditionalmonthlypasses.Itwon’tbendorbreakeasily.
• isre-loadableandcanbere-usedindefinitely.• canbeusedtopayfaresonbothvansandbuses.• providesafastermethodofpaymentthancashandyouneverneedtohaveexactchange.
YOUR PARATRANSIT ID CARD HAS A NEW LOOK!
InJanuary2009SpokaneTransitParatransitwillbeginissuingnewADAeligibleIDcardstoourcustomers.AllnewcustomerswillrecievethiscardandexistingcustomerswillbegiventhenewIDcardwhentheyrenewtheireligibilitystatus.WeexpecteveryonetohavethenewIDcardsby2012.Inthemeantime,pleasecontinueusingyourcurrentParatransitIDcard.
TO EXCHANGE YOUR PARATRANSIT ID CARD FOR A PARATRANSIT ID/SMART CARD:
1) TakeyourParatransitIDCardtoTheBusShopatThePlaza.
2) TelltheCustomerServiceRepresentativeyouwanttoexchangeyourParatransitIDCardforaSmartCard.YouwillhaveyourpicturetakenandaddedtoyournewSmartCardatthistime.Thereisa$2.00feeforthisservice.
3) TelltheCustomerServiceRepresentativeyouwouldlikeyourSmartCardloadedwitheitheraMonthlyPassorStoredValue.(Youmayloadupto$50.00pervisit.)
4) PayfortheMonthlyPassorthedollaramount(pre-paidstoredvalue)loadedonyourSmartCard.
OTHER THINGS TO KNOW ABOUT PARATRANSIT ID/SMART CARDS:
On the van:HandyourID/SmartCardtothedriverwhowillscanitforyou.BesuretotellthedriverifitisaMonthlyPassoraStoredValue(pre-paiddebit)card.
On the bus: Tellthebusdriveryouarequalifiedforareducedfarebeforeyoupay.
If you lose your Smart Card: Thereisa$5.00replacementfeeforalllost,stolenordamagedSmartCards.ToreplacealostSmartCardgotoTheBusShopatThePlaza.
ConsiderstoringyourSmartCardinaclearplasticholder.Thiswillprotectyourcard,whichwillbeINVALIDifchipped,tornordamaged.DONOTPUNCHAHOLEINYOURSMARTCARD.
For more information on STA’s new Paratransit ID/Smart Cards, please call 328-RIDE (328-7433).
You now have the option to exchange your Paratransit ID card for a combined Paratransit ID/Smart Card.
WHAT IS A SMART CARD? SmartCardsareanew,high-techwayforyoutouseSTApublictransportation.TheSmartCardischip-embeddedandcanbeusedasaMonthlyPassorStoredValue(Pre-PaidDebit)card.ASmartCardisreadwhentouchedtothetargetonaMobileDataComputer(MDC)orTicketVendingMachine(TVM)whenreloadingyourSmartCard.
ThefrontoftheSmartCardlookslikeyourParatransitIDcard.ThebackofthecardfeaturestheSmartCardgraphic(seeaboveright).
Note:SmartCardscanonlybeloadedwithaMonthlyPassatThePlaza.IfyoupreferorderingyourMonthlyPassonlineorbyphone,thenewSmartCardmaynotbeaconvenientchoiceforyou.
For extra security, your picture will be added to your Paratransit ID/Smart Card.