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A Digital Workplace with Intranet roots
NOVEMBER 2018
Dante RagazzoSr. Director, Digital Workplace
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AGENDA
• About Tapestry
• The Loop today
• The birth of our Digital Workplace
• Eyes Toward the Future
• Q&A
3
4
TAPESTRY BY THE NUMBERS
3,745Corporate
Employees
18,062Store Employees
1,468Stores
5Intranets
3Brands
4Continents
5
THE LOOP TODAY - HOMEPAGE
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FAVORITE FEATURES
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BI-WEEKLY NEWS AND SEARCH METRICS
The birth of our Digital Workplace
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WHY A DIGITAL WORKPLACE?
BuyingHub
IT ServiceNow
the Loop
POS, FMS
WorkforceEE Order Tool
Store Inv.
Search Tool
Tools of
the Trade
VM Insight
Coach
Journey
JabberJ: Drives
HR
ServiceNow
There is no holistic governance of our digital ecosystem, resulting in a
fractured, inconsistent employee experience.
PeopleHub
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DIGITAL WORKPLACE NETWORK (DWN): 2 GROUPS = 1 NETWORK
DW Doers Group DW Executive Council
RecommendationsEndorsements
Concerns
Decision Requests
Decisions
Clarifications
Inquiries
Research RequestsApprovals
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WHY A DIGITAL WORKPLACE NETWORK (DWN)?
Purpose:Deliver a consumer-like, best-in-class digital workplace that improves the employee experience at work.
Reduce complexity, drive employee engagement and company pride
Benefits:
Drive Productivity
Attract, satisfy, and retain the best talent
Ensure efficient workplace technology spending and eliminate duplication of functionality
Get the most out of the tools we’re buying
Simplify our digital ecosystem and reduce the solution overload negatively impacting employees.
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WHAT WILL THE DWN DO?
Govern Provide Direction Integrate
Research &
Recommend
Globalize SimplifyEndorse &
Sponsor
Ideate
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VISION FOR THE FUTURE
I need a simple, single
point of entry that brings
together the tools and
information I need to do
my job.
And….
• Search improvements
• Social Collaboration (mobile-friendly with functionally targeted apps)
• Personalized Dashboards
• Integrate work applications
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WHAT WE’VE DONE SO FAR
• The DWN received an overwhelmingly positive response from
attendees; we continue getting requests for more joiners.
• Obtained Executive sponsorship: DW Executive Council is
composed of CIO, Head of HR, all Heads of Brands, all Brand CIOs
and other key stakeholders
• DW Capabilities Map
• Future Resources planned include:
▪ Digital Workplace Health Score
▪ New Solution evaluation criteria/form
▪ Detailed Capability-to-Solution spreadsheet
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NEXT STEPS – THE FOUNDATION FOR OUR DIGITAL WORKPLACE
Mobile ViewDesktop View
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NEXT STEPS – THE FOUNDATION FOR OUR DIGITAL WORKPLACE
• Brand-specific homepages
• Activity feeds, Tasks, Shared
Calendars, Notifications and
Employee Networking and more
• Mobile-app enabled OOTB
• Clean-slate – Search improvements!
• Digital Workplace foundation
• Third-party solution integration
Q&A