November 16, 2016 Board Packet

Board of Directors Page 1 Printed 11/15/2016

~ NOTICE OF MEETING ~

CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY

BOARD OF DIRECTORS MEETING 2910 East Fifth Street Austin, TX 78702

~ Agenda ~

Executive Assistant/Board Liaison Gina Estrada

512-389-7458

Wednesday, November 16, 2016 12:00 PM Capital Metro Board Room

I. Pledge of Allegiance

II. Safety Briefing

III. Recognition

IV. Public Comment:

V. Advisory Committee Updates:

1. 3664 : Customer Satisfaction Advisory Committee

2. 3665 : Access Committee Meeting

VI. Board Committee Updates:

1. Operations, Planning and Safety Committee

2. CAMPO update

VII. Consent Items

1. Approval of minutes for the October 24, 2016 Board Meeting

2. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Excell Environmental, Inc. for the expansion of the North Operations Rail Maintenance Facility fuel system in an amount not to exceed $181,059.

3. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and ratify an Agreement for Services with Circuit of the Americas for services provided for the 2016 Formula One event in an amount not to exceed $165,000.

VIII. Action Items:

1. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Balfour Beatty Infrastructure, Inc. for the upgrade of 72 railroad timber bridges on the East, Central and West subdivisions for $2,296,177 plus $229,617 contingency for a total not to exceed amount of 2,525,795.

Regular Meeting Agenda November 16, 2016

Capital Metropolitan Transportation Authority Page 2 Updated 11/15/2016 2:40 PM

2. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a Memorandum of Understanding with the City of Round Rock authorizing Round Rock to be a direct recipient of a portion of Capital Metro’s FY2017 and FY2018 Federal Section 5307 Program funds.

3. Approval of a resolution authorizing the President/CEO, or her designee, to extend the contract with SOAL Technologies, LLC., for one year for an amount not to exceed $176,800.

4. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Axis Graphics Installations for Transit and Outdoor Advertising Removal/Installation for a 1-year base period with the option to extend for three (3) additional 1-year periods in an amount not to exceed $904,084.

5. Approval of a resolution authorizing the President/CEO, or her designee, to execute an Interlocal Agreement (ILA) with Capital Area Metropolitan Planning Organization for employee transit passes with a term of December 1, 2016, until November 30, 2017, and a contract term amount not to exceed $5,000 and up to four 12-month extension options.

6. Approval of a resolution approving the attached amendment to the Capital Metropolitan Transportation Authority Retirement Plan for Administrative Employees ("the Plan") to award past benefit service credit to employees eligible for the Plan on January 1, 2005, who have had continuous eligibility as an active participant in the Plan as of January 1, 2017.

7. Approval of a resolution appointing Reinet Marneweck, Vice President/Chief Financial Officer, to the Capital Metro Investment Committee with the authorization to withdraw, invest, reinvest and accept payment with interest consistent with the Investment Policy.

IX. Reports:

1. Connections 2025 Update

2. Quarterly Ridership Report Presentation

3. Quarterly Operations Update

4. President/CEO Report

X. Items for Future Discussion:

XI. Adjournment

ADA Compliance

Reasonable modifications and equal access to communications are provided upon request. Please call (512)389-7458 or email [email protected] if you need more information. BOARD OF DIRECTORS: Wade Cooper, chairperson; Beverly Silas, vice chair; Juli Word, board secretary; Delia Garza, Ann Kitchen, Rita Jonse, Terry Mitchell and Pio Renteria. Board Liaison: Gina Estrada (512)389-7458, email [email protected] if you need more information. The Board of Directors may go into closed session under the Texas Open Meetings Act. In accordance with Texas Government Code, Section 551.071, consultation with attorney for any legal issues, under Section 551.072 for real property issues; under Section 551.074 for personnel matters, or under Section 551.076, for deliberation regarding the deployment or implementation of security personnel or devices;

Regular Meeting Agenda November 16, 2016

Capital Metropolitan Transportation Authority Page 3 Updated 11/15/2016 2:40 PM

arising regarding any item listed on this agenda.

Capital Metropolitan Transportation Authority MEETING DATE: 11/16/2016

Board of Directors (ID # 3664)

Customer Satisfaction Advisory Committee Minutes

Page 1

TITLE: Customer Satisfaction Advisory Committee Minutes

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Capital Metropolitan Transportation Authority

Customer Satisfaction Advisory Committee

Wednesday, January 13, 2016

6:00 p.m. – 7:34 p.m.

The Customer Satisfaction Advisory Committee (CSAC) met on Wednesday, January 13, 2016

at the Capital Metro Transit Store. Committee Members in attendance included Chairman

William Shamburg, Oscar Gaytan, Michael French, Betsy Greenberg, and David Foster.

Capital Metro staff included Ken Cartwright, Sam Sargent, Tony Lynch, Sara Sanford, and John

Andoh. Mr. John Woodley attended the meeting as a citizen.

Call to Order

Chairman William Shamburg, Customer Satisfaction Advisory Committee

The meeting was called to order by Chairman Shamburg at 6:00 p.m.

Citizens Communications

Mr. John Woodley, Disability Advocate

Mr. Woodley requested that “CART” closed-captioning service be available at all Capital Metro

Board of Directors and advisory committee meetings. If CART service can only be available

with 72 hour notice, Mr. Woodley suggested finding a wider variety of services to have on call.

Mr. Woodley also recommended that a trail system follow the entirety of the Red Line. He also

suggested that Capital Metro work more with TxDOT to ensure that accessible sidewalks are

built along their right of ways within the service area, especially along Burnet Road and MLK.

Finally, Mr. Woodley asked that Capital Metro staff work closely with City of Austin Public

Works on the sidewalk master plan. Mr. Lynch said, in anticipation of his presentation on

Pathway Assessment that Capital Metro was indeed working closely with the city on the issue.

Committee Action Update

Mr. Sam Sargent, Community Involvement, Capital Metro

Mr. Sargent said that there were no committee action updates since the last meeting. It was

recommended that the committee consider a resolution on the Downtown Station project

between now and the February meeting.

Additionally, the committee will consider a resolution or staff directive related to digital signage

on Capital Metro buses with messages not related to route information. In a previous meeting,

Mr. Derek Webster provided citizens communication on getting rid of digital messages on the

front of buses that say things like “DON’T TEXT AND DRIVE”. He said that this was

confusing to some and the only information on the front of the bus should be route numbering

and terminal destination. The committee agreed and will study the issue leading up to February.

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New Business:

Capital Projects Pipeline

Mr. Ken Cartwright, Vice President of Capital Projects and Engineering, Capital Metro

Mr. Cartwright provided a beginning-of-year update on near future capital projects.

The committee previously received a detailed report on the Downtown Station expansion, but

Mr. Cartwright updated them on the preferred concept, December public events, and the

rationale behind the additional train positions at the station. With the new Stadler DMUs

arriving, the expanded Downtown Station and TIGER V-funded double tracking will allow for

increased frequency and capacity on the Red Line. The additional track will give rail operations

flexibility for turnbacks at Howard, Crestview, and Lakeline Stations.

Mr. Gaytan asked how many grade crossings existed along the Red Line, while Mr. Foster asked

about the cost of lengthening platforms at every Red Line station to allow for double consists.

Mr. Sargent will get this information from staff and report back to the committee.

Mr. Cartwright updated the committee on new stop improvements at Riverside & Pleasant

Valley as a result of an AIA competition. The proposed concept for the plain but highly used

stop is titled “Mi Jardin” and incorporates practical canopies with artistic elements. Mr.

Cartwright also showed the committee images of the proposed guitar structure and technology

improvements at the ABIA stop.

Finally, Mr. Cartwright updated the committee on park and ride expansions at Howard and

Lakeline Stations and the proposed under-highway park and ride at Westgate. Mr. Sargent will

work with Mr. Foster and agency staff to schedule a presentation on the new Westgate Park &

Ride with neighborhood associations from around the project area.

MetroAccess Pathway Assessment

Mr. Tony Lynch, Lead Mobility Specialist, Capital Metro

Mr. Lynch presented on MetroAccess’ Pathway Assessment program. The agency is working

with the City of Austin to map out areas where curb ramps, curb cuts, and sidewalk connectivity

is lacking or inaccessible to make these places a priority for repairs and construction. Mr. Lynch

and his staff are looking at MetroAccess passengers with conditional eligibility to gauge the

accessibility of their path from their home to the nearest bus stop and grade the pathway

accordingly.

Mr. Lynch explained that pathways will be identified and photographed using tablets and GIS

technology, then graded based on the individual’s functional ability and pathway features

including: width, running slope, cross slope, faults, cracks, vertical clearance, obstructions, curb

landing depth, curb dimensions, bus stop covers and seating, and accessible bus stop pads.

Capital Metro is trying to provide route options that best suit the rider’s needs and allow

conditionally eligible MetroAccess passengers to make more use of the fixed-route bus service.

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Free travel training will be offered by staff and riders will be given 30 days to transition from

MetroAccess service to the newly planned fixed route trip.

Mr. Lynch explained that the benefits of the Pathway Assessment program include improved

infrastructure for all pedestrians, increased independence for people with disabilities, flexibility

to travel at convenient times, and an inexpensive way to travel throughout the city.

Mr. Shamburg asked if there was an ability to crowd source data on pathways and submit it to

the City of Austin and Capital Metro to put more eyes on the project. Mr. Lynch said that is the

hope for the future of the program. Mr. Shamburg also asked for Mr. Lynch’s overall

observations of the city’s pathways. Mr. Lynch replied that there is still a lot of work to do with

old sidewalks but the accessibility of Capital Metro is something to be proud of.

Mr. Foster suggested using the findings of the assessment and tying it into the November city

bond package. By using the pathway data, projects and costs can be readily identified. Mr. Lynch

agreed that this would be a good strategy but that is in the hands of city staff and the Council.

Mr. French suggested creating a Pathway Assessment option on the Capital Metro route similar

to the Austin 311 app. This could allow people to make suggestions for sidewalk improvements,

as well as service, stop, and station improvements also.

Adjournment

Chairman William Shamburg, Customer Satisfaction Advisory Committee

The committee adjourned at 7:34 p.m.

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Access Committee Meeting Minutes

Page 1

TITLE: Access Committee Meeting Minutes

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Access Advisory Committee November 2nd, 2016

5:30 – 7:01 p.m. 2910 E. 5th Street, Austin, Texas 78702

Call to Order: Chairman Chris Prentice, Access Advisory Committee Chairman Prentice called the meeting to order at 5:30 p.m. Introductions: Committee members present were Chairman Chris Prentice, Vice Chairman Paul Hunt, Tom Turner, Molly Birrell, and John McNabb. Capital Metro staff present were Sam Sargent, Martin Kareithi, Ken Cartwright, and Mark Herrera. Capital Metro contract staff present were Brenda Fernandez and Linda Williams with MV Transit, and Mike Errin with RideRight. Citizens present included Cheryl Hunt, Michael Zitz-Evancih, Tom Wittmer, and Tom Hedge. Citizen Communication Mr. Michael Zitz-Evancih, MetroAccess Rider Mr. Zitz-Evancih expressed his concern about the changes proposed for Route 142 (MetricFlyer) under the Connections 2025 draft plan. Mr. Sargent stated that he will coordinate with Mr. Lawrence Deeter, project manager for Connections 2025, and Mr. Chad Ballentine to address his concerns. Ms. Tom Wittmer, MetroAccess Rider Mr. Wittmer expressed his concern about service cuts on Routes 21 and 22 affecting O’Henry Middle School students. As a MetroAccess rider, he was particularly concerns about the 3/4th mile ADA “bubble” shrinking as a result of any route changes in the area. Mr. Wittmer also stated that he was “sorry to see the Access-a-Ride program go away.” He told the committee about other cities using private taxi and TNC companies with all-accessible fleets to cover paratransit overflow. Mr. Wittmer recommended that the committee and staff look into other options for this type of service.

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Statistics and Technology Update: Mr. Chad Ballentine, Director of Paratransit and Operations Technology, Capital Metro Mr. Ballentine provided his monthly update on MetroAccess statistics, which is attached to the meeting minutes. Ridership figures for the new MetroAccess Upper East Side Flex pilot service are new to this report. Vice Chairman Paul Hunt asked what happens if a customer lives outside the main fixed route corridor for the Upper East Side service. Mr. Ballentine replied that the vehicle will flex if a customer is within the ¾ mile flex zone but this does not create a new ADA boundary. Route 470 in Manor operates similarly. Committee Action Update Mr. Sam Sargent, Community Involvement Coordinator, Capital Metro Mr. Sargent had no updates for the committee, as the committee did not have any action items or tabled items from the October meeting. Due to scheduling conflicts among the committee, the December meeting of the Access Advisory Committee will be held on Wednesday, November 30th at 5:30 p.m. in the Capital Metro board room. Mr. Sargent will ensure that this information is conveyed to MetroAccess customers and is updated on the Capital Metro website. Bus Stop Accessibility and Connectivity Improvements Program Mr. Mark Herrera, Project Manager, Capital Metro Mr. Herrera updated the committee on 2016 bus stop accessibility and connectivity projects that the Capital Projects team has completed. He explained that the Authority currently provides service to 2,649 bus stops. Through an ILA, Capital Metro has partnered with the City of Austin to ensure coordination on bus stop and sidewalk improvements. The Capital Projects office has also taken a proactive approach with the community, including updates to ADAPT and the Access Advisory Committee In 2016, 155 bus stop accessibility projects were completed at a cost of $1,322,000. There are 92 bus stops remaining that are identified as not fully accessible. This means that 96.5 percent of Capital Metro bus stops are fully accessible, Mr. Herrera explained. Areas targeted in 2016 included Seminary Ridge, Parker Lane, Johnny Morris, Scenic Brook, the IH-35 service roads, Pleasant Valley, and Springdale Road. Mr. Herrera then provided the committee with images and descriptions of these improvement projects. Mr. Herrera explained the Capital Metro Service Guidelines for bus stop amenities, including the boarding minimums for benches (15 per day) and shelters (50 per day). There are no set

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minimums for a litter container at a bus stop. He explained the cost of these amenities and the percentage of bus stops that qualify for either a bench or a shelter that remain to be upgraded. Connections 2025 Public Involvement Update Mr. Sam Sargent, Community Involvement Coordinator, Capital Metro Mr. Sargent provided an update on the Connections 2025 outreach metrics, including the 6,400 completed surveys and 3,600 in-person engagements at over 125 outreach events. He also explained the timeline for the rest of the project, including continued outreach to communities concerned about the proposed changes in southwest, northwest, and west Austin. Ms. Caitlin D’Alton will provide a more in depth presentation on how community feedback has factored into tweaks to the draft plan as it was unveiled in October. Vice Chairman Hunt stated that Capital Metro should not increase frequency and service to those areas of the city that already have it. He was of the opinion that coverage should be expanded so that every person in the service area has fixed route service within ¾ of a mile, which would expand the ADA service area as well. Vice Chairman Hunt urged the committee to make their feelings known either through a resolution of committee comment at the November meeting of the Board of Directors. 2017 Committee Workplan Development Mr. Sam Sargent, Community Involvement Coordinator, Capital Metro Mr. Sargent provided the committee with a draft of the 2017 Access Advisory Committee work plan. Action on this item has been deferred to the rescheduled November 30th meeting. Approval of Minutes Chairman Chris Prentice, Access Advisory Committee The October minutes of the Access Advisory Committee were approved unanimously on a motion by Ms. Birrell with a second by Vice Chairman Hunt. Adjournment The Access Advisory Committee adjourned at 7:02 p.m.

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Approval of minutes for the October 24, 2016 Board Meeting

Page 1

SUBJECT: Approval of minutes for the October 24, 2016 Board Meeting FISCAL IMPACT: .

STRATEGIC GOAL ALIGNMENT:

2. Demonstrate regional leadership

STRATEGIC OBJECTIVE(S):

2.1 Lead public transportation and development

DBE/SBE PARTICIPATION: Does not apply. RESPONSIBLE DEPARTMENT: Board of Directors

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Page 2

RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS

COUNTY OF TRAVIS RESOLUTION (ID # 3502)

Approval of minutes for the October 24, 2016 Board Meeting

Approval of minutes for the October 24, 2016 Board Meeting ________________________ Date: November 16, 2016 Secretary of the Board Juli Word

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Board of Directors Page 1 Printed 11/9/2016


BOARD OF DIRECTORS MEETING 2910 East Fifth Street Austin, TX 78702

~ Minutes ~ Executive Assistant/Board Liaison Gina Estrada

512-389-7458

Monday, October 24, 2016 12:11 PM Meeting Called To Order 12:00 PM 2:37 PM Meeting Adjourned

I. Pledge of Allegiance

II. Safety Briefing

Donna Simmons, Vice President, Administration and Risk Management Compliance Officer, presented the safety briefing. Halloween is right around the corner. Everyone was reminded to be safe. Be extra careful when driving, exercise caution, and be vigilant of children crossing the streets. Also, if you have children make sure they wear reflective gear.

III. Public Comment:

Heidi Ross, citizen, spoke against the Connections 2025 proposal to eliminate Route 21/22. She lives in Rosedale and her son takes the bus home from O. Henry Middle School. O. Henry Middle School and Austin High are choice schools and for many students transferring in, this is their only way to get to school. As a traffic engineer she is concerned about the loss of a transit corridor along Exposition Boulevard. This is the only route which provides North/South bus service from Exposition. It also provides access west of Mopac to domestic, retail and service workers who work in this area and use this route to get to their jobs on a daily basis. An online petition seeking support to maintain the north/south bus service on Exposition was created and as of this morning it has more than 491 signatures. Owen Murphy, 7th grade student at O. Henry Middle School, spoke in favor of Route 21/22. He uses this route to return home from school, as well as to attend after school activities; such as church youth meetings and other extracurricular activities. Graham Mueller, 13 year old student at O. Henry Middle School, does not want Route 21/22 discontinued. He has been taking this route since he was in the 6th grade. Public transportation is faster than the school bus. It takes him 10 minutes to get home on this bus as opposed to 38 minutes on the school bus. In addition, this route allows him to attend UT events downtown as well as other sporting events. Please do not cancel Route 21/22. Charlie Ross, student at O. Henry Middle School, rides the bus with passengers that are traveling for work. He is concerned with how people will get to work if this route is cancelled. Sophia Menard and Sadie Swift, students at O. Henry Middle School also support Route 21/22. They Route 21 home from school every day and ride Route 22 to sporting events and youth group meetings. The bus is always full with people traveling to/from work and they are concerned these passengers will also lose their means of transportation if this route is eliminated. Andrew Moser, O. Henry Middle School student, does not want Route 21/22 cut. Both of his parents work late and this is his only way to get home from school. He also rides the bus after school to sporting events and youth group meetings. He challenged the statement that this bus does not have many riders and stated the bus is always full. Patrick Wallace, 13 year old student at O. Henry Middle School, supports Route 21/22. His father travels for work and his mother works long hours so this is his ride home from school every day. Please keep this

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Regular Meeting Minutes October 24, 2016

Capital Metropolitan Transportation Authority Page 2 Updated 11/9/2016 9:29 AM

route. It benefits others as well. Robin Orlowski, citizen, has several disabilities and is not able to drive. She depends on public transportation to get her around. She is against removing the proposed local routes. Rob Birch, citizen, is concerned about the traffic situation is Austin. He invited the Board to hear a presentation on the benefits of integrating the Austin Independent School District’s transportation budget with Capital Metro’s budget. He believes integrating the two systems would create the following benefits: Reduce traffic in downtown Austin, increase the routes and availability of buses for people dependent on public transportation, and free up monies and time to reinvest into education and the community, Valerie Blanchard, citizen, spoke in favor of Route 19/Bull Creek. She does not want this route discontinued and asked the Board to reconsider this action. Several of her friends use this route to commute to/from their jobs daily, as well as to travel to medical appointments. She has a friend that is legally blind and is not eligible for MetroAccess. Consequently, this is their only means of transportation. She asked that we re-evaluate discontinuation of this route. Martha Wood, opposes eliminating Route 19. If Route 19 is discontinued, she will have to walk 1.5 miles to get to the proposed 801 & 803 replacement routes. This is doable, but it will be a challenge during the hot summer months. For her, public transportation, in particular Route 19, is a lifestyle change, but for others it is lifeline. She voiced her concerns about the people who ride this bus to/from work, and to medical appointments. She asked the Board to consider others needs before discontinuing this route. She also urged the Board to read the on-line petition she sent them earlier today. Ellen Fishbein and Laura Arbilla, citizens, presented several ideas on service and customer improvements for MetroRail. They believe these improvements will accommodate the growing demand until service is expanded. Carlos Leon, citizen, is upset with the Attorney General’s recent ruling regarding his public information request to Capital Metro. He provided the Board with a copy of his written response to the Attorney General and stated he will follow up with a law suit if we do not provide him with the information he has requested.

IV. Advisory Committee Updates:

1. Update on the Access Advisory Committee (AAC)

Jordan Smith, Community Involvement department, provided the Access Adviosry Committee update. Committee members heard an update on the Connections 2025 draft plan. A member of the Planning department was available to answer questions and gather feedback which will be incorporated into the final plan scheduled for Board vote in December.

2. Update on the Customer Satisfaction Advisory Committee (CSAC)

Jordan Smith, Community Involvement team, provided the CSAC update. The focus of the meeting was on the Connections 2025 draft plan. Committee members had an opportunity to ask questions and provide feedback for the final plan which is scheduled for Board approval in December.

V. Executive Session of Chapter 551 of the Texas Government Code:

Went into executive session at 1:23 p.m. Returned at 2:15 p.m.

Section 551.072 for real property issues - Real Estate Opportunities.

VI. Board Committee Updates:

1. Operations, Planning and Safety Committee

Board Member Silas, Chair of the Operations, Planning and Safety Committee, presented the report

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from the October 14 committee meeting. The committee had two Action items: Item #3 which is on today's Consent agenda and Item #2 which is on today's Action agenda, but is not scheduled for action today. The committee also heard the following presentations:

Review of Benefit and Retirement Plans for Capital Metro Employees (Board Member Silas thanked Donna Simmons for providing an excellent and in-depth presentation)

Lago Vista Service and Election Update

COOP/Business Continuity Plan

Monthly Operations Report

2. Finance, Audit and Administration Committee; and

Board Member Mitchell, Chair of the Finance, Audit and Administration Committee presented the report from the October 14 committee meeting. The committee heard the following four Action items:

Approval of a resolution authorizing the elimination of the Premium Fare tier from the Capital

Metro Fare Structure - Item is on today’s regular agenda

Approval of a resolution approving Capital Metro's Investment Policy for 2017 - on today’s

Consent Agenda

Approval of a resolution adopting the FY2017-FY2018 Internal Audit Services Plan - on today’s

regular agenda

Approval of a resolution authorizing the President/CEO, or her designee, to finalize and

execute an amendment to an Interlocal Agreement (ILA) with the City of Austin for employee

transit passes - Item is on today’s consent agenda

In addition, the committee heard the following presentations:

Review of Benefit and Retirement Plans for Capital Metro Employees

FY2016 Internal Audit Quality Assurance Review

Monthly Financial Report

3. CAMPO update

Board Member Mitchell, Capital Metro's CAMPO representative provided the update. CAMPO met on October 17 to approve amendments to the 2040 plan. There were 40 proposed changes and two items were removed. One of the items was to take Lone Star rail off the plan. Board Member Garza stated she would not be able to stay for the Connections 2025 update. She asked if it would be possible to get a visual map of the routes that are proposed to be cut and what we are proposing as alternate routes. Board Member Kitchen would like to know what will it take to keep these routes. She would like to understand what the options or tradeoffs would be if we keep some of these routes. Board Member Silas commented that the consultant is scheduled to provide an in-depth review of Connections 2025 to the Board in November. Board Member Kitchen invited the Board to the November 1st Council work session where they will discuss how the Connections 2025 plan relates to the City's comprehensive housing plan and the City's transportation plan.

VII. Consent Items

1. Approval of minutes for the September 26, 2016 Board Meeting.

2. Approval of a resolution approving Capital Metro's Investment Policy for 2017.

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3. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Fox Service Company to provide full heating, ventilation, and air conditioning (HVAC) maintenance and repair services for all Capital Metro public and operational properties and buildings for a base term of two years, with eight (8) one-year options in an amount not to exceed $3,744,265.

4. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute an amendment to an Interlocal Agreement (ILA) with the City of Austin for employee transit passes for a period of one year from January 1, 2017.

VIII. Action Items:

1. Approval of a resolution authorizing the elimination of the Premium Fare tier from the Capital Metro Fare Structure and including services now in the Premium Fare in the Local Fare tier effective January 8, 2017.

Donna Simmons, Vice President, Administration and Interim CFO, presented the current fare structure. We are proposing eliminating the premium fare tier. One of the recommendations from the Connections 2025 study is that “simple and flexible” should be the consumer approach to embrace customers. Eliminating the premium fare tier offers this simplification. The elimination of the premium fare will take effect on Jan.8, 2017. Capital Metro will notify CAMPO of the adopted fare reduction upon Board approval. Robert Birch, citizen, wanted to know if we offer store value cards. Dottie Watkins said cards can be purchased. They are pre-loaded but can not be reloaded. Board member Garza indicated that she is supportive of ending the two-tiered system because of the fare difference and is happy we are eliminating the premium fare as suggested by the Connections 2025 consultant.

RESULT: ADOPTED [UNANIMOUS]

MOVER: Delia Garza, Board Member

SECONDER: Rita Jonse, Board Member

AYES: Silas, Mitchell, Cooper, Garza, Kitchen, Jonse, Renteria

ABSENT: Word

2. Approval of a resolution authorizing the President/CEO, or her designee, to negotiate, finalize and execute an Interlocal Agreement with the City of Austin in order to design, build, operate and maintain the Downtown Rail Station Improvements.

Due to ongoing negotiations with City of Austin staff and Legal, this item was pulled and postponed until the November board meeting.

3. Approval of a resolution adopting the FY2017-FY2018 Internal Audit Services Plan.

Caroline Beyer, Vice President, Internal Audit, presented this item. The Proposed Internal Audit Services plan was presented to the Finance, Audit and Administration Committee on October 14 and there were no recommended changes. A summary of the audits and projects the Internal Audit team recommends performing during the next two fiscal years, FY2017 and FY2018 was presented. The projects in the proposed plan were selected after completion of an organizational comprehensive risk assessment. The proposed plan aligns with Capital Metro’s strategic goals and tasks.

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RESULT: ADOPTED [UNANIMOUS]

MOVER: Terry Mitchell, Board Member

SECONDER: Beverly Silas, Vice Chair

AYES: Silas, Mitchell, Cooper, Garza, Kitchen, Jonse, Renteria

ABSENT: Word

IX. Reports:

1. Connections 2025 Update

Lawrence Deeter, Planning & Development team, presented this item. The Board heard an update on Connections 2025 public participation to date. The following was discussed:

Media coverage and social media

Community Outreach Strategy which involved stakeholder workshops, public open houses, virtual meetings, online outreach and drop-in sessions at major stops

What we’ve heard - comments and concerns

Next Steps: November - Board will hear final outreach feedback and review draft final plan December - Final plan to be presented to Board for approval

In closing, staff indicated a letter regarding Connections 2025 was sent to all MetroAccess customers so they are aware this study is underway. Chair Cooper wants to understand the options for the routes proposed to be cut, so he is prepared to answer questions from those individuals negatively impacted. Board member Kitchen thanked staff for their work on Connections 2025 and indicated she would like to see if there are some that may be appropriate to keep.

2. President/CEO Updates

President/CEO Linda Watson presented the report. The report included the following:

Double Decker bus on loan. The bus seats 89 passengers and can accommodate up to 100 passengers total. The purpose of the demonstration is to test the viability of a larger capacity bus on heavy commuter corridors such as IH-35, Mopac, and 183.

Back of the Bus Campaign - Safety campaign we’re running that warns people to “stay back” and give our buses more room. CBS station did a special report about it. Thanks to Marriete Hummel for getting this publicity.

Bus and Paratransit Contract Manager John Andoh Received 40 Under 40 Recognition from the Association for Commuter Transportation

Election Day Rides - Capital Metro will be offering free rides on the first day of early voting and on Election Day to encourage people to get out and vote.

X. Items for Future Discussion:

XI. Adjournment

ADA Compliance

Reasonable modifications and equal access to communications are provided upon request. Please call (512)389-7458 or email [email protected] if you need more information. BOARD OF DIRECTORS: Wade Cooper, chairperson; Beverly Silas, vice chair; Juli Word, board secretary; Delia Garza, Ann Kitchen, Rita Jonse, Terry Mitchell and Pio Renteria. Board Liaison: Gina Estrada (512)389-7458, email [email protected] if you need more information. The Board of Directors may go into closed session under the Texas Open Meetings Act. In accordance

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with Texas Government Code, Section 551.071, consultation with attorney for any legal issues, under Section 551.072 for real property issues; under Section 551.074 for personnel matters, or under Section 551.076, for deliberation regarding the deployment or implementation of security personnel or devices; arising regarding any item listed on this agenda.

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North Operations Rail Maintenance Facility Fuel System Expansion

Page 1

TITLE: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Excell Environmental, Inc. for the expansion of the North Operations Rail Maintenance Facility fuel system in an amount not to exceed $181,059.

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Board of Directors (ID # AI-2016-242) North Operations Rail Maintenance Facility Fuel System Expansion

Page 1

SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Excell Environmental, Inc. for the expansion of the North Operations Rail Maintenance Facility fuel system in an amount not to exceed $181,059. FISCAL IMPACT:

Funding for this action is available in the FY2017 Capital Budget.

STRATEGIC PLAN: Strategic Goal Alignment: 1. Deliver the best customer experience 4. Continue to improve organizational practices and develop staff Strategic Objectives: 1.2 Improve system reliability and convenience. 4.4 Implement sustainability and environmental stewardship best practices EXPLANATION OF STRATEGIC ALIGNMENT: The fuel system expansion adds diesel storage capacity at the rail maintenance facility, meets Environmental Protection Agency (EPA), Tier 4 compliance, and provides more rapid fueling operation to support existing and new rail vehicles scheduled for delivery in 2017.

BUSINESS CASE: The agency’s ability to respond to present and future rail service demand is dependent on environmental compliance and efficient, safe fueling operations. COMMITTEE RECOMMENDATION: This agenda item was presented and is recommended for approval by the Operations Planning and Safety Committee on November 7, 2016. EXECUTIVE SUMMARY: To increase frequency of rail service, Capital Metro will receive four new rail cars in the spring of 2017. Capital Metro will be increasing the existing rail car fleet from 6 to 10 units, creating the need for additional diesel storage capacity. In addition, the new rail cars are EPA, Tier 4 compliant and require the use of Diesel Exhaust Fluid (DEF). This project will upgrade the existing North Operations Rail Maintenance Facility fueling system by doubling diesel storage capacity, adding a DEF tank, and increasing fuel dispensing capacity.

DBE/SBE PARTICIPATION: Does not apply

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PROCUREMENT: The contract will utilize Buy Board Contract No. 510-16 held by Excell Environmental, Inc., for Fueling Systems and Equipment. Buy Board awarded contracts are made available for use by Capital Metro via Title 7, Intergovernmental Relations Chapter 791, Interlocal Cooperation Contracts and The Texas Interlocal Cooperation Act. Purchases made using Buy Board contracts satisfy applicable competitive bidding requirements. Pricing for the North Operations Rail Maintenance Facility fueling system expansion was determined to be fair & reasonable by the Buy Board organization during its solicitation and award process. Buy Board contract pricing provided by Excell Environmental, Inc. for the North Operations Rail Maintenance Facility Fuel System Expansion: $181,059. The contract is a fixed price type contract. RESPONSIBLE DEPARTMENT: Capital Projects

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS

COUNTY OF TRAVIS RESOLUTION (ID # AI-2016-242)

North Operations Rail Maintenance Facility Fuel System Expansion

WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management endeavor to provide the necessary fuel system expansion at the North Operations Rail Maintenance Facility; and WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to respond to present and future rail service demands which are dependent on environmental compliance and efficient, safe fueling operations. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President/CEO, or her designee, is authorized to finalize and execute a contract with Excell Environmental, Inc. for the expansion of the North Operations Rail Maintenance Facility fuel system in an amount not to exceed $181,059. ________________________ Date: ____________________ Secretary of the Board Juli Word

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Ratification Agreement with COTA for Formula One Event Service

Page 1

TITLE: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and ratify an Agreement for Services with Circuit of the Americas for services provided for the 2016 Formula One event in an amount not to exceed $165,000.

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Board of Directors (ID # AI-2016-244) Ratification Agreement with COTA for Formula One Event Service

Page 1

SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and ratify an Agreement for Services with Circuit of the Americas for services provided for the 2016 Formula One event in an amount not to exceed $165,000. FISCAL IMPACT:

This action reimburses Capital Metro for expenses incurred

STRATEGIC PLAN: Strategic Goal Alignment: 3. Demonstrate the value of public transportation in a dynamic community Strategic Objectives: 3.1 Develop new ridership markets EXPLANATION OF STRATEGIC ALIGNMENT: Large events provide a unique opportunity to demonstrate the role public transportation can play in supporting a dynamic community. Event service provides an opportunity to serve customers who might not otherwise elect to use public transportation. BUSINESS CASE: Capital Metro typically supports event transportation needs only in situations where the quantity of service required cannot feasibly be provided by charter companies. In such cases, Capital Metro recovers all expenses and charges the fully-allocated rate per vehicle hour for bus service. COMMITTEE RECOMMENDATION: This agenda item was presented and is recommended for approval by the Operations Planning and Safety Committee on November 7, 2016

EXECUTIVE SUMMARY: Since the inaugural Formula One event at Circuit of the Americas (COTA), Capital Metro has partnered with COTA to address the transportation needs surrounding an event this large. The Federal Transit Administration (FTA) regulations 49 CFR Part 604 limits recipients of federal transit funding from providing charter services. These regulations are in place to prevent federally funded entities from unfairly competing with private/for-profit charter companies for service. Accordingly, the FTA requires that Capital Metro demonstrate that no charter service providers are interested in running a specific event service. This is accomplished by emailing or faxing all charter service providers that have registered

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with the FTA to give them an opportunity to provide the service. Because of this requirement, Capital Metro typically supports event transportation needs only in situations where the quantity of service required cannot feasibly be provided by charter companies. In such cases, Capital Metro recoups all expenses and charges the fully-allocated rate per vehicle hour for bus service. The charter notice for this event was distributed on August 18, 2016. There were no interested charter providers.

The COTA agreement was originally anticipated to require less than $150,000 of service. At that level, the agreement for services would not have required approval by the Board of Directors. However, when final service needs were determined by COTA, the service amount exceeded $150,000. This information was not received in time to gain board approval of the agreement prior to the Formula One event weekend. Capital Metro recognizes the important role that coordinated transportation plays in such large community events and determined it was best to agree to provide the service and seek ratification of that action by the Board of Directors.

DBE/SBE PARTICIPATION: Does not apply PROCUREMENT: Does not apply RESPONSIBLE DEPARTMENT: Bus and Paratransit Services

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS


Agreement with COTA for Formula One Event Service

WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management endeavor to support a dynamic community and promote the use of public transportation; and WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to provide event service in support of the Formula One event. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President/CEO, or her designee, is authorized to finalize and ratify an Agreement for Services with Circuit of the Americas for services to the 2016 Formula One event in an amount not to exceed $165,000. ________________________ Date: ____________________ Secretary of the Board Juli Word

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Railroad Timber Bridge Upgrade Resolution

Page 1

TITLE: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Balfour Beatty Infrastructure, Inc. for the upgrade of 72 railroad timber bridges on the East, Central and West subdivisions for $2,296,177 plus $229,617 contingency for a total not to exceed amount of 2,525,795.

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Board of Directors (ID # AI-2016-243) Railroad Timber Bridge Upgrade

Page 1

SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Balfour Beatty Infrastructure, Inc. for the upgrade of 72 railroad timber bridges on the East, Central and West subdivisions for $2,296,178 plus $229,617 contingency for a total not to exceed amount of $2,525,795. FISCAL IMPACT:

Funding for this action is available in the FY2017 Capital Budget.

STRATEGIC PLAN: Strategic Goal Alignment: 1. Deliver the best possible customer experience.

2. Demonstrate regional leadership Strategic Objectives: 1.2 Improve system reliability and convenience.

2.2 Pursue service expansion opportunities EXPLANATION OF STRATEGIC ALIGNMENT: This project will increase freight carrying capacity and help maintain a State of Good Repair on bridges in the Eastern, Central and Western subdivisions. This will also improve the safety and reliable operation of the commuter rail and freight rail systems.

BUSINESS CASE: Currently bridges have a load rating of 263,000 pounds. This project is for construction that will increase the load ratings of the bridges to 286,000 pounds and thereby increasing the amount of freight each train can transport, resulting in the potential for additional revenue for the agency. COMMITTEE RECOMMENDATION: This agenda item was presented and is recommended for approval by the Operations Planning and Safety Committee on November 7, 2016. EXECUTIVE SUMMARY: This Railroad Timber Bridge upgrade project will improve 72 bridges through the Eastern, Central and Western subdivisions of the Capital Metro rail system which will increase the freight carrying capacity and help maintain the system in a State of Good Repair. Forty-six of the 72 bridge upgrades are being funded by Capital Metro’s TIGER V grant project.

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DBE/SBE PARTICIPATION: [DBE-SBE] PROCUREMENT: On September 12, 2016 an Invitation for Bids was issued and formally advertised. By the closing date of October 18, 2016 five bids were received. Balfour Beatty Infrastructure, Inc. submitted the lowest bid and was determined to be a responsible bidder. The price was determined to be fair and reasonable based on adequate competition. The contract is a fixed unit price contract. The period of performance is 240 calendar days from Notice to Proceed. RESPONSIBLE DEPARTMENT: Capital Projects

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS


Railroad Timber Bridge Upgrade

WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management endeavor to increase the freight carrying capacity and commuter rail safety and reliability and provide rail services that best respond to the demands of the Capital Metro service area; and WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to increase the freight carrying capacity, safety and reliability of 72 bridges in the east, central and western subdivisions. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the president/CEO, or her designee, is authorized to finalize and execute a contract with Balfour Beatty Infrastructure, Inc. for the upgrade of 72 railroad timber bridges from 263,000 pounds to 286,000 pounds for an amount not to exceed $2,525,795 of which $229,617 is for contingency. ________________________ Date: ____________________ Secretary of the Board Juli Word

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MOU City of Round Rock

Page 1

TITLE: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a Memorandum of Understanding with the City of Round Rock authorizing Round Rock to be a direct recipient of a portion of Capital Metro’s FY2017 and FY2018 Federal Section 5307 Program funds.

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Board of Directors (ID # AI-2016-234) MOU with the City of Round Rock for Transit Service for 5307 funds

Page 1

SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a Memorandum of Understanding with the City of Round Rock authorizing Round Rock to be a direct recipient of a portion of Capital Metro’s FY2017 and FY2018 Federal Section 5307 Program funds. FISCAL IMPACT: Funding has been approved in the FY2017 budget. .

STRATEGIC PLAN: Strategic Goal Alignment 2. Demonstrate regional leadership Strategic Objectives 2.2 Pursue service expansion opportunities EXPLANATION OF STRATEGIC ALIGNMENT: Capital Metro is coordinating with non-members in the Austin urbanized area to meet transit needs in their communities and build a regional system. These efforts will result in a more robust transit network that can eventually be brought together through regional planning efforts. BUSINESS CASE: As the designated grant recipient, Capital Metro must concur with the use of federal funds allocated for the Austin urbanized area, which extends beyond the service area. Capital Metro’s goal is to work with these local communities to meet their transit needs now and in the future. By receiving a formulated portion of 5307 funding, the City of Round Rock will be able to continue their on-demand service and plan for future transit needs. COMMITTEE RECOMMENDATION: This agenda item was presented and is recommended for approval by the Finance, Audit and Administration Committee on November 7, 2016. EXECUTIVE SUMMARY: As the public transit provider of the Austin urbanized area, Capital Metro is the designated recipient of federal Section 5307 Program funds for the urbanized area. Per Federal Transit Administration (FTA) guidelines, Section 5307 funds can be used for transit capital and operating assistance in urbanized areas and for transportation planning. In the past, Capital Metro provided Round Rock a portion of 5307 funds that were apportioned to the agency by the FTA as part of a pass-through arrangement outlined in an interlocal agreement (ILA). In FY 2011, the ILA that authorized this arrangement was not renewed and Round Rock elected to become a direct recipient of FTA funds, coordinating directly with the FTA to submit independent grant applications.

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In FY2013, an agreement was signed for FY2013 and 2014 Section 5307 funds to be directly distributed to Round Rock. These funds totaled $522,536 in FY2013 and $542,024 in FY2014. In FY2015, an agreement was signed for FY2015 and 2016 Section 5307 funds to be distributed totaling $540,084 in FY2015 and $550,288 in FY2016. Capital Metro is not required to provide technical support or assistance beyond any that may be required by the FTA when a designated recipient authorizes another public entity to be a direct recipient. Round Rock is permitted to apply for a share of Capital Metro’s FY 2017 and 2018 Section 5307 funds based upon the distribution formula that will be published in the federal register for the FTA FY 2017 and 2018 Section 5307 apportionments. The distribution of any 5307 funds to Round Rock will be contingent upon the apportionment and distribution of 5307 funds to Capital Metro. If the FTA does not apportion or distribute 5307 funds to Capital Metro, Round Rock would not be eligible to receive 5307 funds as a direct recipient. If the FTA reduces the amount of 5307 funds available to Capital Metro, Round Rock’s share of 5307 funding would be based upon the reduced amount. These terms are included in the attached MOU between Capital Metro and Round Rock. The MOU expires on September 30, 2018, and applies only to Section 5307 funds appropriated in FY 2017 and 2018. DBE/SBE PARTICIPATION: Does not apply. PROCUREMENT: Does not apply. RESPONSIBLE DEPARTMENT: Finance

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS


MOU with the City of Round Rock for Transit Service for 5307 funds

WHEREAS, Capital Metro is the designated recipient of Section 5307 Program funds apportioned by the Federal Transit Administration for the Austin urbanized area; and WHEREAS, the City of Round Rock has requested a portion of Capital Metro’s Section 5307 funds in order to support the planning, capital development and operation of transit services for the Round Rock community, including demand response bus service, express bus service and reverse commute bus service. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President/CEO, or her designee, is authorized to finalize and execute a Memorandum of Understanding with the City of Round Rock that authorizes Round Rock to continue to be a direct recipient of a portion of Capital Metro’s FY2017 and 2018 Federal Section 5307 Program funds. ________________________ Date: November 16, 2016 Secretary of the Board Juli Word

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SOAL Technologies Contract Extension

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TITLE: Approval of a resolution authorizing the President/CEO, or her designee, to extend the contract with SOAL Technologies, LLC., for one year for an amount not to exceed $176,800.

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Board of Directors (ID # AI-2016-237) Approval of a resolution to extend existing contract with SOAL Technologies

Page 1

SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to extend the contract with SOAL Technologies, LLC., for one year for an amount not to exceed $176,800. FISCAL IMPACT:

Funding for this action is available in the FY2017 capital budget

STRATEGIC PLAN: 4.0 Strategic Goal Alignment: Continue to improve organizational practices and staff development Strategic Objectives: 4.1 Improve the financial health of the organization EXPLANATION OF STRATEGIC ALIGNMENT: In October, 2015, Capital Metro went live with Microsoft Dynamics AX financial software after about two years of design, preparation and implementation work. The modules implemented and currently in use are: General Ledger, Cash & Bank, Accounts Payables, Accounts Receivables, Fixed Assets, Budget Planning & Control, Procurement, Projects and Grants. This system is currently used by approximately 150 employees for their daily tasks. SOAL Technologies provides technical resource support which plays a key role in developing new reports and providing technical advice. BUSINESS CASE: The goals of implementing a new financial system was to replace the outdated system that was not upgraded for many years; allow Capital Metro to capitalize on the new functionality; as well as improve the business processes within the agency, leading to a foundation for stronger financial health. COMMITTEE RECOMMENDATION: This agenda item will be presented to the full board.

EXECUTIVE SUMMARY: As staff uses the Financial System, Microsoft Dynamics AX, new opportunities are discovered to monitor and further analyze financial data to help improve financial oversight of the agency. SOAL Technologies has provided technical resource support since February 29, 2016 to help develop critical reports and provide other technical support. As a result, many relevant reports requested by staff have been implemented. Approval of this resolution will ensure continued availability of this support

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SBE PARTICIPATION: Due to the nature of this solicitation an SBE will not be applied. PROCUREMENT: The contract utilizes the Department of Information Resources (DIR) contract, DIR-SDD-2466 held by Soal Technologies, LLC, to provide a Microsoft Dynamics AX Coordinator. DIR awarded contracts are made available for use by Capital Metro via Title 7, Intergovernmental Relations Chapter 791, Interlocal Cooperation Contracts and The Texas Interlocal Cooperation Act. Purchases made using DIR contracts satisfy applicable competitive bidding requirements. Hourly rate pricing for the Microsoft Dynamics AX Coordinator was determined to be fair & reasonable by DIR’s organization during its solicitation and award process. Soal Technologies pricing provided through their DIR contract for a Microsoft Dynamics AX Coordinator, for the base and option term:

Description Hourly Rate

Est. Hours

Total

Base Term – 10 Months for a Dynamics AX Coordinator

$80.00 1,688 $135,040.00

Option Term – 12 Months for a Dynamics AX Coordinator

$85.00 2,080 $176,800.00

Grand Total: $311,840.00

The 10 month base term was awarded on February 24, 2016. The contract Notice to Proceed was issued on February 29, 2016 with an end date of December 28, 2016 for the base amount of $135,040.00, in accordance with the procurement policy. The 12 month option term is being requested for Board approval herein. The option term period is December 29, 2016 through December 28, 2017. The contract is a fixed price type contract. RESPONSIBLE DEPARTMENT: Information Technology

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS


Approval of a resolution to extend existing contract with SOAL Technologies

WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management endeavor to strengthen the overall financial management of the agency and provide increased transparency to customers on budgeting and expenditures; and WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to develop new reports to allow staff to monitor and further analyze critical financial data. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President/CEO, or her designee, is authorized to extend the contract with SOAL Technologies, LLC., for one year for an amount not to exceed $176,800. ________________________ Date: ____________________ Secretary of the Board Juli Word

8.3.a

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Transit and Outdoor Advertising Removal/Installation

Page 1

TITLE: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Axis Graphics Installations for Transit and Outdoor Advertising Removal/Installation for a 1-year base period with the option to extend for three (3) additional 1-year periods in an amount not to exceed $904,084.

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Board of Directors (ID # AI-2016-241) Transit & Outdoor Advertising Removal/Installation

Page 1

SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Axis Graphics Installations for Transit and Outdoor Advertising Removal/Installation for a 1-year base period with the option to extend for Three (3) Additional 1-year periods in an amount not to exceed $904,084. FISCAL IMPACT: Funding for this action is available in the FY2017 Operating Budget.

STRATEGIC PLAN: Strategic Goal Alignment: 2. Demonstrate regional leadership

Strategic Objectives: 2.4 Generate funding EXPLANATION OF STRATEGIC ALIGNMENT: This contract is to provide advertising installation and removal services in support of the Account Sales Executive of the Marketing Department's Transit Advertising Sales. Over $1.3 million in revenue was generated in FY 2016 with FY2017 projected to exceed that amount. BUSINESS CASE: This contract will support the ongoing Transit Advertising efforts of the Authority. Fluctuations in the sales cycle which require varying levels of labor to install and remove advertising make the utilization of a contractor the most cost efficient approach for this service. COMMITTEE RECOMMENDATION: This agenda item will be presented to the full board.

EXECUTIVE SUMMARY: The sale of advertising on Capital Metro vehicles by Marketing staff has proven to be a successful revenue generator and sales have increased significantly over the past five years. In support of these sales, the Authority contracts with a company to install and remove the advertising. The cost of installing and removal of the ads is fully paid by the advertisers as part of the advertising contract. The contractor is paid a specified amount for each ad size installed. Installations are performed on Capital Metro property in the evenings and on weekends. This contract will allow Capital Metro to continue its Advertising Sales program and the revenue it provides. SBE PARTICIPATION:

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The contractor will exceed the goal utilizing the following SBE contractors. The goal is 5%

SBE SERVICE/PRODUCT $ %

Prime is an SBE Advertising Removal/Installation 100

PROCUREMENT: On 08/01/2016 a Request for Proposals (RFP) was issued and formally advertised. Two proposals were received by the closing date, 09/01/16 from the following firms:

Trans1Graphix

Vurb Vinyl, LLC

Proposals were scored based on the evaluation factors detailed above in the overview section and were given on of the following ratings:

Excellent

Acceptable

Marginal

Unacceptable

Trans1Graphix was rated highest, all factors considered. The price was determined to be fair and reasonable based on adequate competition. The contract is an indefinite delivery, indefinite quantity (IDIQ) fixed price contract. The term is one (1) year base contract with three (3) one year options estimated as follows: Total Base Year 1 $ 226,021.00 Total Option Years 1-3 $ 678,063.00 Grand Total $ 904,084.00 RESPONSIBLE DEPARTMENT: Marketing

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS


Transit & Outdoor Advertising Removal/Installation

WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management wish to continue the revenue generating advertising sales program; and WHEREAS, the contracting of an advertising installation and removal company is necessary to the continuation of this program. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President/CEO, or her designee, is authorized to finalize and execute a contract with Trans-1 Graphics for Transit & Outdoor Advertising Removal/Installation for a 1-year base period with the option to extend for Three (3) Additional 1-year periods in an amount not to exceed $904,084. ________________________ Date: ____________________ Secretary of the Board Juli Word

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CAMPO Employee Transit Passes

Page 1

TITLE: Approval of a resolution authorizing the President/CEO, or her designee, to execute an Interlocal Agreement (ILA) with Capital Area Metropolitan Planning Organization for employee transit passes with a term of December 1, 2016, until November 30, 2017, and a contract term amount not to exceed $5,000 and up to four 12-month extension options.

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Board of Directors (ID # AI-2016-269) Execution of ILA with CAMPO for Transit Passes

Page 1

SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to Approval of a resolution authorizing the President/CEO, or her designee, to execute an Inter-local Agreement (ILA) with Capital Area Metropolitan Planning Organization for employee transit passes with a term of December 1, 2016, until November 30, 2017, and a contract term amount not to exceed $5,000 with up to four 12-month extension options. FISCAL IMPACT:

This action has no fiscal impact

STRATEGIC PLAN: Strategic Goal Alignment: 3. Demonstrate the value of public transportation in a dynamic community Strategic Objectives: 3.1 Develop new ridership markets 3.4 Actively engage the communities we serve (employees, citizens, riders, etc.) EXPLANATION OF STRATEGIC ALIGNMENT: The ILA has the potential to increase ridership on Capital Metro services and provide additional revenue. BUSINESS CASE: The ILA will positively impact ridership and demand for Capital Metro’s services and will be well utilized by CAMPO employees. The proposed ILA will allow CAMPO employees to make use of our services and increase revenue for the agency. COMMITTEE RECOMMENDATION: This agenda item will be presented to the full board. EXECUTIVE SUMMARY: As part of Capital Metro’s and CAMPO’s continued joint effort to promote sustainability through transportation alternatives this ILA will provide funding relative to the demand for services that CAMPO will experience. The contract maximum of $5,000 will ensure sufficient funds to meet demand for the 12-month period of December 1, 2016 through November 30, 2017.

DBE/SBE PARTICIPATION: Does not apply PROCUREMENT: Does not apply.

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RESPONSIBLE DEPARTMENT: Finance

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS


Execution of ILA with CAMPO for Transit Passes

WHEREAS, WHEREAS, the Capital Metropolitan Transportation Authority board of directors and Capital Metro management endeavor to demonstrate the value of public transportation in a dynamic community; and ; and WHEREAS, WHEREAS, the Capital Metropolitan Transportation Authority board of directors and Capital Metro management recognize the need to develop new ridership markets and actively engage the communities we serve. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority board of directors that the president/CEO, or her designee, is authorized to execute an Interlocal Agreement (ILA) with Capital Area Metropolitan Planning Organization for employee transit passes with a term of December 1, 2016, until November 30, 2017, and a contract term amount not to exceed $5,000 with up to four 12-month extension options. ________________________ Date: November 16, 2016 Secretary of the Board Juli Word

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capmetro.org | CAMPO ILA1

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• Inter-Local Agreements:

– City of Austin

– Travis County

– ACC

• MetroWorks Partners


– RBFCU

– St. Edward’s U.

– JW Marriott

– NetSpend

– Silicon Labs

– RK Group

8.5.b

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Campo ILA

• Start: December 1, 2016

• Amount: $5K

• Term: 12 Months

• Invoicing: Monthly

• Reporting: Monthly

• Payment: Net 30


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CAMPO ILA

• Fixed Route Services: Pay per Ride

• MetroAccess: Contribution Per Rider per Month

• Metro RideShare: Contribution Per Rider per Month


Service Standard Rates Proposed Rates

Local $1.25 $0.88

Premium $1.75 $1.23

Commuter $3.50 $2.45

MetroAccess $46.50 $46.50

Metro RideShare $70 $70

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Pension Plan Amendment Approval

Page 1

TITLE: Approval of a resolution approving the attached amendment to the Capital Metropolitan Transportation Authority Retirement Plan for Administrative Employees ("the Plan") to award past benefit service credit to employees eligible for the Plan on January 1, 2005, who have had continuous eligibility as an active participant in the Plan as of January 1, 2017.

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Capital Metropolitan Transportation Authority MEETING DATE: 11/07/2016 Board of Directors (ID#3643)

Pension Plan Amendment Approval Resolution SUBJECT: Approval of a resolution approving adoption of an amendment to the Capital Metropolitan Transportation Authority Retirement Plan for Administrative Employees ("the Plan") in substantially the form attached to award past benefit service credit to employees eligible for the Plan on January 1, 2005, who have had continuous eligibility as an active participant in the Plan as of January 1, 2017. FISCAL IMPACT:

Funding for this action is available in the FY2017 operating budget from salary savings.

STRATEGIC PLAN: Strategic Goal Alignment: 4. Continue to improve organizational practices and develop staff Strategic Objectives: 4.2 Enhance organizational development

EXPLANATION OF STRATEGIC ALIGNMENT:

Recognizing prior service to Capital Metro employees enhances the pension benefit for those employees that have served the agency for 12 or more years. The benefit attributable to the additional prior service will be reduced to offset the prior discretionary contribution under the 401(k) plan. This benefit improvement is fair and equitable in recognizing the past service.

BUSINESS CASE:

The additional pension credit granted for past service is to ensure equity for long-term employees to those hired after January 2005. Under the current plan design, employees with 11 years have the same pension credit as those with 25 years. The additional liability to the Plan will be paid over a five-year fixed amortization period. To control the funding status of the plan, a funding policy will be adopted by the Plan Committee to include requiring the Plan to maintain a funding level at or above 75%. If there is a year where that level is projected by the Plan actuary be lower than 75% the annual contribution will be adjusted to bring the plan to the 75% funding within a fixed 10-year amortization period.

COMMITTEE RECOMMENDATION:

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This agenda item will be presented to the full board.

EXECUTIVE SUMMARY: The Plan was approved by the Board of Directors for Administrative Employees effective January 1, 2005. At the time the Plan was implemented the employees had a 401k plan for retirement benefits that included an employer contribution of up to 6 percent.

In 2005, employees with previous service received partial benefit credit for service before 2005. Currently there are 10 active employees that received 3 years of credited benefit service in 2005. There are 49 employees with service prior to 2005 that did not receive any credited benefit service. This amendment will give these employee credited benefit service for the years eligible prior to 2005, but will reduce the benefit attributable to such years to reflect the 401(k) benefit received by these employees for pre-2005 service. The form of the amendment to the Plan is included as an attachment.

The amount of the benefit offset for each participant that is attributable to the 401(k) benefit will be finalized by the plan actuary and approved by the President/CEO, who will be authorized to adopt the amendment in its final form.

The increase in liability to the Plan for the additional credited service is $2,762,262. This amount will be amortized over the next five years and will increase the annual contribution by $589,796. The additional contribution for FY 2017 for nine months is $442,347. With the reduction to reflect the 401(k) benefit the liability for credited service is not to exceed $2,762,262.

DBE/SBE PARTICIPATION: Does not apply. PROCUREMENT: Does not apply. RESPONSIBLE DEPARTMENT: Human Resources

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS


Pension Plan Amendment Approval

WHEREAS, the Committee for the Capital Metropolitan Transportation Authority Retirement Plan for Administrative Employees has recommended amending the Plan to recognize eligible past service as a participant in the Plan for current active employees; and WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the benefit of amending the Plan to ensure equity for Capital Metro employees. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the Board approves the adoption of an amendment in substantially the form attached hereto to the Capital Metropolitan Transportation Authority Retirement Plan for Administrative Employees ("the Plan") to award past benefit service credit to employees eligible for the Plan on January 1, 2005, who have had continuous eligibility as an active participant in the Plan as of January 1, 2017. BE IT FURTHER RESOLVED by the Board that the President/CEO, in consultation with the Plan actuary, is authorized and directed by the Board to approve the final form of the amendment, including the information required for Schedule 3.1(b), and to take any and all actions necessary or desirable to carry out the intention of the Board in adopting this resolution. ________________________ Date: ____________________ Secretary of the Board Juli Word

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FIRST AMENDMENT TO THE


RETIREMENT PLAN FOR ADMINISTRATIVE EMPLOYEES

As Amended and Restated Effective January 1, 2016

THIS AMENDMENT to the Capital Metropolitan Transportation Authority Retirement

Plan for Administrative Employees (the “Plan”) is hereby adopted by Capital Metropolitan

Transportation Authority, a political subdivision organized under the laws of the State of Texas

(the “Sponsor”).

RECITALS

WHEREAS, the Sponsor previously adopted a complete amendment and restatement of

the Plan, effective as of January 1, 2016; and

WHEREAS, the Plan is a governmental plan, as that term is defined under Code Section

414(d); and

WHEREAS, the Sponsor has the ability to amend the Plan at any time pursuant to Article

XVI of the Plan; and

WHEREAS, the Sponsor desires to amend the Plan to grant additional years of Credited

Service for service prior to January 1, 2005 for persons who are Covered Employees on January

1, 2017;

NOW, THEREFORE, the Plan is hereby amended as follows:

1. Section 3.1 of the Plan is hereby restated in its entirety to be read and provide as

follows, effective as of January 1, 2017:

3.1 SERVICE AND CREDITED SERVICE PRIOR TO JANUARY 1, 2005

(a) This subsection 3.1(a) governs the crediting of Credited Service for periods

of service prior to January 1, 2005 only for a Covered Employee who retired

or terminated employment with the Employers and all Affiliated Entities

prior to January 1, 2017 and who is not employed by an Employer or any

Affiliated Entity on January 1, 2017. Such a Covered Employee’s Credited

Service does not include any periods of service prior to January 1, 2005,

unless the Covered Employee was a Covered Employee on January 1, 2005

and was credited with at least 15 years of Service (excluding years of

Service credited under the Plan for employment with an entity other than an

Employer or an Affiliated Entity) as of January 1, 2005. A Covered

Employee who satisfied the above requirements on January 1, 2005, was

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credited with years of Credited Service for service prior to January 1, 2005,

in accordance with the following chart:

Years of Service Credited to the

Covered Employee as of January 1, 2005*

Years of Credited Service Granted

for Employment Prior to January 1, 2005

at least 15, but fewer than 20 3




35 or more 21 *Excludes years of Service credited under the Plan for employment with an entity other than an Employer or

an Affiliated Entity.

(b) This subsection 3.1(b) governs the crediting of Credited Service for periods

of service prior to January 1, 2005 only for each person who is a Covered

Employee on January 1, 2017. Effective January 1, 2017, the Credited

Service of each person who is a Covered Employee on January 1, 2017 shall

include (i) all periods of service with the Sponsor prior to January 1, 2005,

and (ii) all periods of service with any other Employer prior to January 1,

2005 during which the person was a Covered Employee; provided,

however, that such Credited Service shall not include any Credited Service

credited prior to a Break in Service that would not be required to be

aggregated with Credited Service credited after the Break in Service under

the provisions of Section 3.5.

Schedule 3.1(b) lists (i) each Covered Employee who receives additional Credited

Service effective January 1, 2017 for periods of service prior to January 1, 2005

pursuant to this subsection 3.1(b) and (ii) the Credited Service to which each

person is entitled for periods of service prior to January 1, 2005.

Notwithstanding anything to the contrary in this Plan, the monthly normal

retirement benefit determined under Article V of a Covered Employee who

receives additional Credited Service effective January 1, 2017 pursuant to

this subsection 3.1(b) shall be offset by the amount set forth on Schedule

3.1(b) opposite such Covered Employee’s name, provided however that in

no event shall such offset reduce any Participant’s Accrued Benefit below

his or her Accrued Benefit on December 31, 2016.

2. The first sentence of Section 3.3 of the Plan is hereby amended to read in its entirety

as follows:

A Participant who was a Covered Employee on January 1, 2005 may, on or before

December 31, 2016, elect to make Employee Contributions to the Plan in an amount

sufficient to purchase additional years of Credited Service up to the lesser of (a)

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five years or (b) the number of years of Credited Service that were completed by

the Participant in a Covered Employee position as of January 1, 2005.

3. A new Schedule 3.1(b) is added to the Plan. The new Schedule 3.1(b) is attached to

this Amendment as Exhibit A.

IN WITNESS WHEREOF, the undersigned has executed this Amendment on this _________ day

of ___________________________, 2016.

CAPITAL METROPOLITAN

TRANSPORTATION AUTHORITY

By: ____________________________________

Donna Simmons

Title: Committee Chairperson

8.6.b

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SCHEDULE 3.1(b)

Name

Credited Service for Periods

Prior to January 1, 2005

Offset Amount

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CFO to Investment Policy Committee (Resolution)

Page 1

TITLE: Approval of a resolution appointing Reinet Marneweck, Vice President/Chief Financial Officer, to the Capital Metro Investment Committee with the authorization to withdraw, invest, reinvest and accept payment with interest consistent with the Investment Policy.

8.7

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Board of Directors (ID # AI-2016-277) Approval of Capital Metro Investment Officer

Page 1

SUBJECT: Approval of a resolution appointing Reinet Marneweck, Vice President/Chief Financial Officer, to the Capital Metro Investment Committee with the authorization to withdraw, invest, reinvest and accept payment with interest consistent with the Investment Policy. FISCAL IMPACT:

This action has no fiscal impact.

STRATEGIC PLAN: Strategic Goal Alignment: 4. Continue to improve organizational practices and develop staff Strategic Objectives: 4.1 Improve the financial health of the organization EXPLANATION OF STRATEGIC ALIGNMENT: This appointment ensures that Capital Metro is in compliance with its investment policy. BUSINESS CASE: This appointment ensures that Capital Metro is in compliance with its investment policy. COMMITTEE RECOMMENDATION: This agenda item will be presented to the full Board. EXECUTIVE SUMMARY: Capital Metro’s investment policy provides for the delegation of authority to invest Capital Metro funds and the execution of any documentation necessary to evidence the investment of Capital Metro funds to the investment advisory firm under current contract (PFM Asset Management LLC) and those Capital Metro personnel authorized as investment officers. The policy further provides that Capital Metro's Board of Directors will designate in writing those Capital Metro personnel serving as investment officers and authorized to invest on behalf of Capital Metro.

These designated investment officers shall perform their duties in accordance with the investment policy adopted annually by the Board of Directors. The investment officers form an investment committee that meets quarterly with the investment advisory firm to review performance results. The investment policy dictates the type of investments that can be made and the maximum percentages of the portfolio for each type of investment. Decisions on how to invest Capital Metro’s funds are made with the advice of the investment advisory firm and concurrence from the investment committee.

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DBE/SBE PARTICIPATION: Does not apply PROCUREMENT: Does not apply RESPONSIBLE DEPARTMENT: Finance

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS


Approval of Capital Metro Investment Officer

WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors is required by Capital Metro’s investment policy to designate in writing investment officers to invest on behalf of Capital Metro with the advice of Capital Metro’s investment advisory firm under contract. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that Reinet Marneweck, Vice President/Chief Financial Officer is hereby appointed as investment officer to the Capital Metro Investment Committee and is authorized to withdraw, invest, reinvest and accept payment with interest consistent with the Investment Policy. ________________________ Date: ____________________ Secretary of the Board Ann Stafford

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Connections 2025 Update Presentation

Page 1

TITLE: Connections 2025 Update Presentation

9.1

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A Transit Plan forthe Future

Board of Directors Update

9.1.a

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2025

Up

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Update on Public Involvement Strategy

1

§ Media Coverage

§ Community Outreach

§ What We Have Heard

§ Next Steps

9.1.a

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Media Coverage

2

§ Over 20 articles since unveiling the Draft Transit Plan

9.1.a

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Social Media

3

§ Facebook Live – 24 views and over 300 reached

§ Blog week• Day 1 - How to share your feedback?

• Day 2 - What about frequent routes?

• Day 3 - What will the proposed Connections 2025 transit network accomplish?

• Day 4 - Why can't we have more routes, all with more frequency?

• Day 5 - What about MetroRail?

9.1.a

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Community Outreach Strategy

Stakeholder Workshops

Public Open Houses

Virtual Meetings Online OutreachDrop-In Sessions at Major Stops

4

9.1.a

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Advisory Committees

Stakeholder Workshops

5

• Two Stakeholder Meetings on August 23rd

• 45 Attendees• Access Advisory Committee• Customer Satisfaction Advisory Committee

9.1.a

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Public & Other Meetings


6

• 9 Public meetings from September 6th – 15th

• 158 Attendees

• Internal departmental briefings• City of Austin

• Mayor’s Office• City Council Members • City Staff • Commissions:

• Urban Transportation• Planning• Robert Mueller Municipal Airport Plan Implementation• Downtown

• Bicycle & Pedestrian Advisory Councils

9.1.a

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Public & Other Meetings (Continued)


7

• University of Texas• UT Staff• Student Government• Tennant’s Advisory Board

• Neighborhood Association Meetings• Northwest Hills• Maple Run• Mueller• West Austin• Millwood

• Other Meetings• Alliance for Public Transportation, AURA & ULA• Capital Complex Planning Committee• Hispanic Chamber of Commerce

9.1.a

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Virtual Meetings

Virtual Meetings

8

• Two Webinars• Over 20 participants• Uploaded on YouTube with over 125 views

9.1.a

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Online Outreach

Online Outreach

9

Connnections2025.org/Draft-Plan• Over 1,500 responses

9.1.a

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Go to Them

Drop-In Sessions at Major Stops

10

• At Stop Outreach• 12 stops September 19th through 30th

• 200+ customers engaged

• On Bus Outreach

• Other Events• El Grito Festival• Burnet Road Better Block

9.1.a

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What We Have Heard…

11

§ Lots of positive comments…• Additional frequency

• New east – west routes

• Additional MetroRapid routes

• Lower MetroRapid fares

• Downtown Austin Alliance and Urban Transportation Commission endorsements

9.1.a

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What We Have Heard…

12

§ But...concerns from neighborhoods where Capital Metro has asked people to travel differently or the proposal removed service

• Northwest Hills (Route 19)

• Bouldin and Galindo (Route 5)

• Mueller (Route 820)

• Lake Austin / Brackenridge & Colorado Apartments (Route 663)

• Southwest (Route 333)

• Walsh Tarlton (Route 30)

9.1.a

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Next Steps

October

• Share the Draft Plan with the Public

November

• Share Outreach Feedback & Review Draft Final Plan

December

• Final Plan Presented to Capital Metro Board

13

9.1.a

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www.connections2025.org14

9.1.a

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Quarterly Ridership Report Presentation

Page 1

TITLE: Quarterly Ridership Report

9.2

Packet Pg. 88

Project and Ridership Fourth Quarter FY2016

Strategic Planning & Development

capmetro.org 1

Board of Directors Meeting

November 15, 2016

9.2.a

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Strategic Planning and Development 4th Quarter FY 2016

capmetro.org2

• Quarter Four Highlights

• Projects

• Ridership

• Summary by Mode

• Business Partnerships

• Systemwide View

• Annual Summary

9.2.a

Packet Pg. 90

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Strategic Planning and Development Projects Update

• Transit Oriented Development Activities

• Transit Development Plans

• Partnership Efforts– Downtown Austin Alliance parking study

– TxDOT I-35 project

– City of Austin transit priority working group

– CTRMA Park and Ride coordination

capmetro.org3

9.2.a

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Ridership Quarterly Summary

capmetro.org4

• System ridership down 3.9% Q4 2016 compared to Q4 2015– July 2016

• Three fewer weekdays

– August 2016• Two additional weekdays

– September 2016• Pecan Street• ACL Friday

– Factors• For

– Additional Special Event day in September

• Against– Rainy months in July and August– Fuel prices down over 13.2% from Q4 2015

9.2.a

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Ridership By Mode – Q4 2016

capmetro.org5

Q4 2016 Ridership Data

Category Q4 2015 Q4 2016

Q4 15 to

Q4 16 FY 2015 FY 2016

FY

Change

Total Fixed Route 5,707,898 5,542,612 -2.9% 22,390,925 21,801,298 -2.6%

Total Express 140,818 134,586 -4.4% 560,066 541,470 -3.3%

Total Special Events/Charter 2,996 14,227 374.9% 219,216 215,850 -1.5%

Total MetroAccess 174,335 167,931 -3.7% 664,781 672,825 1.2%

Total UT Shuttle 809,986 647,569 -20.1% 3,872,842 3,297,794 -14.8%

Total RideShare 82,854 117,445 41.7% 343,023 432,537 26.1%

Total MetroRail 197,701 195,261 -1.2% 792,333 807,816 2.0%

Total MetroRapid 683,478 678,912 -0.7% 2,740,415 2,712,657 -1.0%

Total System 7,800,066 7,498,543 -3.9% 31,583,602 30,482,246 -3.5%

9.2.a

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Ridership By Mode – Q4 2016Fixed Route w/o Express

capmetro.org6

• Fixed Route down 2.9% from Q4 2015

• Fuel prices remain low

9.2.a

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Ridership By Mode – Q4 2016Express Service

capmetro.org7

• Express down 8.3% Q4 compared to Q4 2015

• Fewer weekdays in July affected ridership

9.2.a

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Ridership By Mode – Q4 2016MetroRail

capmetro.org8

• MetroRail down 1.2% from Q4 2015


9.2.a

Packet Pg. 96

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Ridership By Mode – Q4 2016MetroRapid

capmetro.org9

• MetroRail down 0.7% from Q4 2015


9.2.a

Packet Pg. 97

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Ridership By Mode – Q4 2016UT Shuttle

capmetro.org10

• UT Shuttle down 20.1% from Q4 2015

• April 2016 UT Shuttle routes introduced new farebox equipped buses forcing non-UT ID holders to pay a fare

• 2.1% of the 3.9% system decline related to UT shuttle

9.2.a

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Ridership By Mode – Q4 2016MetroAccess

capmetro.org11

• MetroAccess down 3.7% from Q4 2015

• MetroAccess making effort to manage ridership on this high cost service through eligibility evaluations, travel training, and pathway assessment

9.2.a

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Ridership By Mode – Q4 2016RideShare

capmetro.org12

• Rideshare ridership up 41.7% from Q4 2015

• Continue to successfully attract new groups with over 210 vans and a fare structure more attractive to “regional” riders

9.2.a

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Ridership By Mode – Q4 2016Productivity – Riders per Hour

capmetro.org13

• MetroRail and UT Shuttle continue to be most productive services in system• 3.3% additional system service hours Q4 without substantially higher ridership reduces hourly productivity

9.2.a

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System Ridership – Q4 2016Compared to Budget

capmetro.org14

• Actual ridership is 6.7% below Q4 budgeted ridership

9.2.a

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capmetro.org15

Business Partnerships – Q4 2016Austin Community College

• Q4 boardingsdown 18.8%

• Community Involvement has conducted outreach at recent ACC events in an effort to promote Capital Metro services

9.2.a

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capmetro.org16

Business Partnerships – Q4 2016City of Austin


9.2.a

Packet Pg. 104

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capmetro.org17

Business Partnerships – Q4 2016Travis County

• Travis County program begin middle of Q2 2014


9.2.a

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System Summary – Q4 2016

capmetro.org18

• System ridership down 3.9% from Q4 2015

• Fuel prices remain low

• Less favorable weather

• Other Texas transit agencies experiencing similar declines over past year including DART, VIA and The-T

9.2.a

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FY2016 Annual Summary

capmetro.org19

• System ridership down 3.5% for FY2016• UT Shuttle

– Continued Service Cuts to meet budget constraints– April 2016 UT Shuttle routes introduced new farebox equipped buses forcing

non-UT ID holders to pay a fare

• Fuel Prices– Remained low all year– Average 18.6% lower than previous year

• Other Texas transit agencies – Experiencing similar declines in past year or more, including DART, VIA and

The-T (Fort Worth)

• Connections 2025– Centered on more frequent, reliable and connected service to improve

ridership

9.2.a

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Operations Report Q4 FY2016 Presentation

Page 1

TITLE: Operations Report Q4 FY2016 Presentation Operations Report Q4 FY2016

9.3

Packet Pg. 108

capmetro.org | Operations Report1

Operations Report Year End FY 2016

9.3.a

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Bus

capmetro.org | Operations Year End Report2

Vehicles: 404Avg. Fleet Age: 10.3

YTD Score 5.57

Score 6.55

Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16

Bus

McDonald Bus

On Time Performance Actual Value

78.8% 80.9% 83% 82.2% 80.45% 79.95% 81.58% 83.76% 84.5% 86.2% 84.08% 81.33%

Goal 82%

Vehicle Accidents Actual Value

4.4 4.86 3.41 5.24 5.09 4.45 4.66 4.62 3.97 3.77 4.85 4.74

Goal 2.45

Passenger Accidents Actual Value

0.05 0.06 0.19 0.18 0.18 0.11 0.06 0.42 0.25 0.13 0.58 0.22

Goal 0.35

Miles Between Roadcalls

Actual Value

5,773 4,979 5,098 6,543 6,992 5,134 6,047 5,768 5,957 5,605 5,077 5,968

Goal 5,500

Complaints per 100000 Passengers

Actual Value

10.22 14.25 12.46 13.01 15.07 15 14.73 11.99 15.65 12.72 15.95 14.56

Goal 16

MV Bus

On Time Performance Actual Value

65.81% 69.75% 75.5% 78.24% 76.21% 78.67% 75.45% 76.53% 79.49% 82% 79.81% 80.04%

Goal 82%

Vehicle Accidents Actual Value

2.77 7.63 4.82 1.44 1.78 4.15 2.06 3.56 2.91 1.95 2.63 3.16

Goal 2.45

Passenger Accidents Actual Value

0 0.36 0 0 0 0 0 0.59 0 0 0 0

Goal 0.35

Miles Between Road Calls

Actual Value

1,495 1,557 1,395 1,655 1,951 1,565 1,798 1,890 2,265 2,013 2,091 2,188

Goal 5,500

Customer Complaints Actual Value

6.69 8.23 7.99 11.63 6.59 6.33 8.87 12.03 16.88 6.84 13.4 11.42

Goal 16

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Bus


September Score 5.99FY 2016 Year End

Score 5.79

9.3.a

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BRT



SeptemberScore 2.28

FY 2016 Year EndScore 4.96


On Time Performance

Actual 74.39% 79.13% 80.43% 82.15% 80.78% 81.2% 82.57% 83.55% 83.96% 82.49% 76.81% 73.14%

Goal 82%

Vehicle Accidents Actual 3.24 5.12 4.12 5.16 1.81 2.59 0.56 2.28 8.72 1.7 0.57 2.9

Goal 2.45

Passenger Accidents

Actual 0 0.45 0 0 0 0 0 0 0 0 0 0

Goal 0.35

Miles Between Road Calls

Actual 3,626 3,635 3,619 6,015 8,294 3,508 2,582 2,502 1,976 2,636 2,492 3,077

Goal 5,500

Customer Complaints

Actual 4.3 7.14 6.13 4.92 13.2 10.27 16.11 10.23 11.81 7.97 8.09 22.31

Goal 16

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Paratransit




Paratransit

MV Paratransit

On Time Performance

Actual 91.28% 90.95% 92.93% 94.59% 92.74% 91.73% 91.09% 91.26% 92.03% 93.4% 93.5% 92.19%

Goal 92%

Vehicle Accidents

Actual 1.79 2.17 2.62 3.32 0.89 1.32 1.1 2.34 1.43 2.05 1.89 3.3

Goal 2

Passenger Accidents

Actual 0.5 0.84 0 0 0 0 0.54 0.27 0 0.28 0 0.26

Goal 0.25

Miles Between Roadcalls

Actual 55,819 22,999 57,157 30,084 22,449 19,871 40,253 31,036 20,518 22,752 13,716 16,517

Goal 20,000

Customer Complaints/10,000 Passengers

Actual 7.02 8.91 13.51 7.54 6.21 6.94 6.42 6.6 4.53 6.09 5.49 4.69

Goal 8

Ride Right

On Time Performance

Actual 90.92% 90.92% 92.71% 94.16% 92.12% 93.11% 93.33% 92.9% 93.14% 94.95% 94.38% 94.78%

Goal 92%

Vehicle Accidents

Actual 1.92 0.7 1.96 1.94 1.9 3.57 0.62 1.84 3.23 2.7 1.22 1.24

Goal 2

Passenger Accidents

Actual 0 0 0 0 0.6 0 0 0 0 0 0 0

Goal 0.25

Complaints per 10,000

Actual 13.43 4.71 15.55 16.4 9.01 12.44 11.1 9.91 8.64 8.64 4.18 7.87

Goal 8

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Paratransit


SeptemberScore 6.89

FY 16 Year End Score 7.82

9.3.a

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Score 7.31

FY 16 Year EndScore 8.93


Herzog

On Time Performance

Actual 100% 98.7% 99.58% 93.7% 96.13% 87.66% 93.86% 97.07% 98.46% 98.58% 96.11% 96.45%

Goal 96.04%

Vehicle Accidents

Actual 1 0 2 0 0 0 2 0 0 0 0 0

Goal 1

Passenger Accidents

Actual 0.27 0 0 0 0 0 0 0 0 0 0 0

Goal 1

Customer Complaints/20,000

Actual 1.56 0.74 6.13 1.47 0 0 0.32 2.23 0 1.64 0.93 0.86

Goal 5

Mean Distance Between Failures

Actual 35,562 34,304 13,876 24,446 27,932 35,655 24,427 8,992 27,602 26,524 14,333 6,871

Goal 15,000

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Overall Score Customer Satisfaction Index


Overall Score FY 2016

5.8

Score By Mode

5.79 Bus

7.3

McDonald

4.28

MV Bus

4.96 BRT 4.96

BRT

7.82 Paratransit

8.41

MV Paratransit

7.23

Ride Right

8.93 Rail 8.93

Herzog

9.3.a

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Documents

November 16, 2016 Board Packet