Nova Scotia C@P• Provincial Program • C@P Sites• Need for Communication & Evaluation 209

497,483

• Communications Committee

• ‘Thinking C@P’ Newsletter

• Social Media & Plan

• Public Blog

External Communications

Talking…

• Coordination Blog

• Elluminate

• WebEx

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”~Anthony Robbins

Internal Communications

Talking…

C@P App

• Our needs

• Our Tools

Evaluation

Listening…

“To listen well is as powerful a means of influence as to talk well, and is as essential to all true conversation.”~Chinese Proverb

• Not everything that can be counted counts and not everything that counts can be counted. ~Albert Einstein

• Statistical information can be a launch pad, not a

destination.

• People like numbers.

Counting Matters

• Meets needs for pure statistical information

• Atlantic –wide Stats

• Currently under construction

C@P Tracker

1 Jan 2011 – 1 Jan 2012

236,507260,976MaleFemale

Total users(not including wireless)

497,483

Bums in Seats

Age Groups

92,091

114,269

110,117

141,945

39,061

0-1415-2425-4444-6465+

Bums in Seats

New-Returning

132,024

365,459

NewReturning

Bums in Seats

Traditional quantitative methods not giving the full picture

Making Things Count- Why?

Decided to look around at some other non-traditional evaluation methods

Cognitive Edge Sensemaking-Complex space-Networks (human, technical, biological)-Knowledge-Data collection and analysis-Good Practice

Making Things Count- What?

Collector Site- Story Prompt

Making Things Count- How?

• Counting things does matter

• But be careful about what you count and how you interpret

What Matters in the End

In Closing…a video.