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Notification subscription A step-by-step guide

Notification subscription · 2021. 1. 4. · STEP 3: SUBSCRIPTION DASHBOARD (1) Subscriptions are grouped by categories. Expand each category to see the full list of updates youcan

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  • Notification subscriptionA step-by-step guide

  • STEP 1: LOG IN TO THE EBUSINESS PLATFORMUpon log-in, you will see the bellicon at the top right corner, which shows new notifications on your bookings/shipments.

  • STEP 2: NOTIFICATION SETPUP DASHBOARD

    Setup: Manage subscriptions View all: Notification history

    Click on the bell icon. The "Setup" button at the bottom of the dropdown menu opens the subscription dashboard.

  • STEP 3: SUBSCRIPTION DASHBOARD (1)Subscriptions are grouped by categories. Expand each category to see the full list of updates you can customise to receive.

    Document and shipment status,including booking confirmation, SI, VGM,export notice, arrival notice and newlyuploaded documents.

    BL status updates

  • Container journey status

    Invoice status

    Subscriptions are grouped by categories. Expand each category to see the full list of updates you can customise to receive.

    STEP 3: SUBSCRIPTION DASHBOARD (2)

  • Switch is OFF:

    Customer will not receive notifications related to ETA Changes.

    Switch is ON:

    Customer will receive notifications related to ETA Changes.

    STEP 4: CUSTOMISE SUBSCRIPTIONS

  • Subscribe/ Unsubscribe: Conditions Customers can choose to receive notification only if these are relevant to them

  • Customer notifications: ETA Change

    SUBJECT - ETA amendment at

    - ()

    EMAILDear Customer,

    Kindly note that the new ETA date at [POD]

    The previous date was < OldETADateTime >.

  • Customer notifications: Export Voyage Changed

    SUBJECT - Export voyage at < POL > has

    changed - ()

    EMAILDear Customer,

    Your export voyage has changed. Your new voyage is

    The estimated date of departure is scheduled on , instead of

    previously.

  • Thank You

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