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NEW POLICY UNDERWRITING I CREATION OF PARTY POLICY HOLDER DEVELOPMENT OFFICER ( THRU HRMS) AGENT SITE FOR AGENT FINANCIERS II POLICY CREATION OF NEW POLICY 1 (Once this stage is saved, the system will create a quote number) 2 3 3.a Detail 3.b Attributes 3.c Attach Coverages 3.c.(1) 3.c (2) 3.c (3) 3.d 3.e 3.f 4 Coverage (not used at this level) 5 Loan (not used at this level) 6 7 Relation ATTACHMENT OF DEV. OFF, AGENT, SITE, FINANCIERS ETC. SELECT MAIN POLICY (II) CALCULATE PREMIUM SAVE APPROVE PROPOSAL COLLECTION ISSUE POLICY 8 Payments TO VIEW FUNDS IN / OUT WITH RESPECT TO THAT POLICY 9 Follow-up TO ASSIGN THE PROPOSAL TO HIGHER OFFICIAL FOR APPROVAL. 10 Document Policy Details like product, period of insurance, policy holder p Policy Attributes - Perils covered, Cover Note details etc. Insured Interest - DETAILS OF INSURABLE INTEREST (VEHICLE) Details (package, liability etc.) Attributes (relates to TP portion of vehicle) Premium (Worksheet) Relations (not used at this level) Payments (not used at this level) Schedule (not used at this level) Client Details - TO VIEW THE DETAILS ABOUT THE CLIENT

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NEW POLICY UNDERWRITING

I CREATION OF PARTYPOLICY HOLDERDEVELOPMENT OFFICER ( THRU HRMS)AGENT SITE FOR AGENTFINANCIERS

II POLICYCREATION OF NEW POLICY1

(Once this stage is saved, the system will create a quote number)

2

3

3.a Detail

3.b Attributes

3.c Attach Coverages

3.c.(1)

3.c (2)

3.c (3)

3.d

3.e

3.f

4 Coverage (not used at this level)

5 Loan (not used at this level)

6

7 RelationATTACHMENT OF DEV. OFF, AGENT, SITE, FINANCIERS ETC.

SELECT MAIN POLICY (II)CALCULATE PREMIUMSAVEAPPROVE PROPOSALCOLLECTIONISSUE POLICY

8 PaymentsTO VIEW FUNDS IN / OUT WITH RESPECT TO THAT POLICY

9 Follow-upTO ASSIGN THE PROPOSAL TO HIGHER OFFICIAL FOR APPROVAL.

10 Document

Policy Details like product, period of insurance, policy holder party etc.

Policy Attributes - Perils covered, Cover Note details etc.

Insured Interest - DETAILS OF INSURABLE INTEREST (VEHICLE)

Details (package, liability etc.)

Attributes (relates to TP portion of vehicle)

Premium (Worksheet)

Relations (not used at this level)

Payments (not used at this level)

Schedule (not used at this level)

Client Details - TO VIEW THE DETAILS ABOUT THE CLIENT

TO VIEW THE DOCUMENTS RELATED TO THE POLICY

COLLECTION AND ACCOUNTING

I CASH COLLECTION

a) Once the proposal is approved,select collection tab

b) Instrument amount should be zero.

c) Collection type - Collection (for premium)

d) Select the bank account under Sub-Code.

e) Click Get-Total & Save.

f) Collection number will be generated and availble in the Coll. No. field.

II CHEQUE 1) COLLECTION WITHOUT EXCESS

a) Once the proposal is approved,select collection tab

b) Instrument amount should be the cheque amount.

c) Collection type - Collection (for premium)

d) Select the bank account under Sub-Code and enter instrument details in the specified fields.

e) Click Get-Total & Save.

f) Collection number will be generated and availble in the Coll. No. field.

2) COLLECTION WITH EXCESS

a) Once the proposal is approved,select collection tab

b) Instrument amount should be the cheque amount.

c) Collection type - Collection (for premium)

d) Select the bank account under Sub-Code and enter instrument details in the specified fields.

e) Tick the check-box and click add previous row.

f) Change the mode in the second row as excess-cheque.

g) Specify the excess amount in the amount field & select bank code under Sub Code

h) Click Get-Total & Save.

i) Collection number will be generated and availble in the Coll. No. field.

3) SINGLE COLLECTION FOR TWO POLICIES

a) Once the proposals are approved,select collection tab

b) Instrument amount should be the cheque amount.

c) Collection type - Collection (for premium)

d) Select the bank account under Sub-Code and enter instrument details in the specified fields.

e) Tick the check-box and click add previous row.

f) Select the relevant quote number of another approved proposal & select bank code under subcode

g) Change the mode in the third row as excess-cheque.

h) Specify the excess amount in the amount field & select bank code under Sub Code

i) Click Get-Total & Save.

j) Collection number will be generated and availble in the Coll. No. field.

4) UTILIZING THE EXCESS AMOUNT FOR ANOTHER POLICY / ENDT. (OF THE SAME PARTY)

a) Query the balance in Accounting => Maintain transactions of the concerned party.

b) Once the proposal is approved,select collection tab

c) Instrument amount should be zero.

d) Collection type - Adjustment.

e) Change the mode of collection as Utilize other dues.

f) Select the relevant sub code through find mode by giving party code

f) Select the relevant voucher number (where the excess is available) under reference no.

g) Click Get-Total & Save.

i) Collection number will be generated and availble in the Coll. No. field.

QUERYING THE COLLECTION TRANSACTION

Accounting => Maintain transactions

a) Select Voucher type as Collection

b) Enter the collection number in voucher number and click search.

II SCROLL 1) SCROLL CREATION

Accounting => Maintain Scroll => New

Enter the details, once saved, the system will prompt the scroll ID no. as well as voucher no.

2) COLLECTION OF PREMIUM USING SCROLL

a) Once the proposal is approved,select collection tab

b) Instrument amouont should be zero.

c) Collection type : Collection-cum-Adjustment

d) Mode of collection - Scroll

e) Click Find under reference no.

f) Choose the reference type as Scroll & give the Scroll ID as Reference No.

g) Then click search and attach the relevant voucher no.

h) Click Get-Total & Save.

i) Collection number will be generated and availble in the Coll. No. field.

III A P D 1) CREATION OF APD (Advance Premium Deposit otherwise called as CD)

Accounting => Maintain BG / CD => New

Enter the details, once saved, the system will prompt the APD ID no.

2) COLLECTION OF MONEY FOR APD

Accounting => Maintain transactions => New =>

a) Select Voucher type as Collection

b) Transaction mode as cash / cheque

c) Transaction rule - Cash Deposit

d) Specify the amount collected under Voucher Amount & narration.

e) Click Account Distribution - Find GL codes: Debit Bank & Credit Relevant APD ID

f) Select save & post. Once posted, system will prompt voucher number.

3) QUERYING THE BALANCE IN APD

Accounting => Maintain GL / SL => Enter APD ID NO. in GL/SL Code & Search

The balance will be available at the end of the screen.

4) COLLECTION OF PREMIUM USING APD

a) Once the proposal is approved,select collection tab

b) Instrument amouont should be zero.

c) Collection type : Collection-cum-Adjustment

d) Mode of collection - Advance Premium Deposit

e) Select the APD ID no. under Sub code (respective voucher no. will be attached)

5) COLLECTION OF PREMIUM USING APD AND CASH OR CHEQUE

a) Once the proposal is approved,select collection tab

b) Instrument amount should be zero for cash.

c) Collection type : Collection-cum-Adjustment

d) Mode of collection - Advance Premium Deposit and add previous row

e) Select the APD Colletion Voucher No.under reference no.

f) Select the mode of collection as cash or cheque and enter relevant details.

IV REALISATION CHEQUE REALISATION FOR THE PAYMENT OF REFUND / EXCESS / CLAIMS SETTLEMENT

Accounting => Maintain transactions

a) Select Voucher type as Collection

b) Enter the collection number in voucher number and click search.

c) Click A/c Distribution

d) Click on Instrument Detail

e) Select the instument no.

OR

Accounting => Maintain transactions

a) Specify the instrument number and search

b) Choose the collection voucher hyperlink

c) Click A/c Distribution

d) Click on Instrument Detail

e) Select the instument no.

CLONE THE POLICY

I APPLICABLE ONLY FOR SAME CLASS OF VEHICLE.

II IT IS NOTHING BUT THE DUPLICATION OF QUOTE / PROPOSAL.

III SELECT THE QUOTE / POLICY BY SEARCH MODE

IV DO THE NECESSARY CORRECTIONS

V CALCULATE PREMIUM, SAVE, APPROVAL PROPOSAL, COLLECTION & ISSUE POLICY.

f) Click "Clear Cheque"

f) Click "Clear Cheque"

COLLECTION AND ACCOUNTING

I CASH COLLECTION

a) Once the proposal is approved,select collection mode.

b) Instrument amount should be zero.

c) Collection type - Collection (for premium)

d) Select the bank account under Sub-Code.

e) Click Get-Total & Save.

f) Collection number will be generated and availble in the Coll. No. field.

II CHEQUE 1) COLLECTION WITHOUT EXCESS

a) Once the proposal is approved,select collection mode.

b) Instrument amount should be the cheque amount.

c) Collection type - Collection (for premium)

d) Select the bank account under Sub-Code and enter instrument details in the specified fields.

e) Click Get-Total & Save.

f) Collection number will be generated and availble in the Coll. No. field.

2) COLLECTION WITH EXCESS

a) Once the proposal is approved,select collection mode.

b) Instrument amount should be the cheque amount.

c) Collection type - Collection (for premium)

d) Select the bank account under Sub-Code and enter instrument details in the specified fields.

e) Tick the check-box and click add previous row.

f) Change the mode in the second row as excess-cheque.

g) Specify the excess amount in the amount field.

h) Click Get-Total & Save.

i) Collection number will be generated and availble in the Coll. No. field.

3) SINGLE COLLECTION FOR MULTIPLE POLICIES

a) Once the proposals are approved,select collection mode.

b) Instrument amount should be the cheque amount.

c) Collection type - Collection (for premium)

d) Select the bank account under Sub-Code and enter instrument details in the specified fields.

e) Tick the check-box and click add previous row.

f) Select the relevant quote number of another approved proposal.

g) Change the mode in the third row as excess-cheque.

h) Specify the excess amount in the amount field.

i) Click Get-Total & Save.

j) Collection number will be generated and availble in the Coll. No. field.

4) UTILIZING THE EXCESS AMOUNT FOR ANOTHER POLICY / ENDT. (OF THE SAME PARTY)

a) Query the balance in Accounting => Maintain transactions of the concerned party.

b) Once the proposal is approved,select collection mode.

c) Instrument amount should be zero.

f) Select the relevant sub code through find mode by giving party code

f) Select the relevant voucher number (where the excess is available) under reference no.

g) Click Get-Total & Save.

i) Collection number will be generated and availble in the Coll. No. field.

QUERYING THE COLLECTION TRANSACTION

Accounting => Maintain transactions

a) Select Voucher type as Collection

b) Enter the collection number in voucher number and click search.

II SCROLL 1) SCROLL CREATION

Accounting => Maintain Scroll => New

Enter the details, once saved, the system will prompt the scroll ID no. as well as voucher no.

2) COLLECTION OF PREMIUM USING SCROLL

a) Once the proposal is approved,select collection mode.

b) Instrument amouont should be zero.

c) Collection type : Collection-cum-Adjustment

d) Mode of collection - Scroll

e) Select the scrolll ID under reference no.

III A P D 1) CREATION OF APD (Advance Premium Deposit otherwise called as CD)

Accounting => Maintain BG / CD => New

Enter the details, once saved, the system will prompt the APD ID no.

2) COLLECTION OF MONEY FOR APD

Accounting => Maintain transactions => New =>

a) Select Voucher type as Collection

b) Transaction mode as Advance Premium Deposit

c) Trabsaction rule - Cash Deposit

d) Collection type - Adjustment.

e) Change the mode of collection as Utilize other dues.

d) Specify the amount collected under Voucher Amount & narration.

e) Click Account Distribution - Find GL codes: Debit Bank & Credit Relevant APD ID

f) Select save

g) Select A/c distribution and click "post". Once posted, system will prompt voucher number.

3) QUERYING THE BALANCE IN APD

Accounting => Maintain GL / SL => APD ID NO. => Search

The balance will be available at the end of the screen.

4) COLLECTION OF PREMIUM USING APD

a) Once the proposal is approved,select collection mode.

b) Instrument amouont should be zero.

c) Collection type : Collection-cum-Adjustment

d) Mode of collection - Advance Premium Deposit

e) Select the CD NUMBER. Under sub-code column.

5) COLLECTION OF PREMIUM USING APD AND CASH OR CHEQUE

a) Once the proposal is approved,select collection mode.

b) Instrument amouont should be zero for cash.

c) Collection type : Collection-cum-Adjustment

d) Mode of collection - Advance Premium Deposit and add new row

e) Select the APD Colletion Voucher No.under reference no.

f) Select the mode of collection as cash or cheque and enter relevant details.

IV REALISATION CHEQUE REALISATION FOR THE PAYMENT OF REFUND / EXCESS / CLAIMS SETTLEMENT

Accounting => Maintain transactions

a) Select Voucher type as Collection

b) Enter the collection number in voucher number and click search.

c) Click A/c Distribution

d) Click on Instrument Detail

e) Select the instument no.

OR

Accounting => Maintain transactions

f) Click "Clear Cheque"

a) Specify the instrument number and search

b) Click A/c Distribution

c) Click on Instrument Detail

d) Select the instument no.

CLONE THE POLICY

I APPLICABLE ONLY FOR SAME CLASS OF VEHICLE.

II IT IS NOTHING BUT THE DUPLICATION OF QUOTE / PROPOSAL.

III SELECT THE QUOTE / POLICY BY SEARCH MODE

IV DO THE NECESSARY CORRECTIONS

V CALCULATE PREMIUM, SAVE, APPROVAL PROPOSAL, COLLECTION & ISSUE POLICY.

e) Click "Clear Cheque"

ENDORSEMENT

SEARCH THE REQUIRED POLICY NO UNDER WHICH THE ENDT TO BE PASSED

STEP 1 CLICK ENDROSEMENT ALTER

STEP 2 ENTER REASON FOR ENDORSEMENT WITH EFFECTIVE DATE

STEP 3 MAKE THE NECESSARY CORRECTIONS

STEP 4 CALCULATE PREMIUM AND SAVE

STEP 5 IN CASE COLLECTION IS INVOLVED MAKE COLLECTION AND SAVE

STEP 6 CLICK ENDORSEMENT ALTERATION - SELECT THE TYPE OF ENDORSEMENT

STEP 7 IN CASE OF REFUND TRANSFER TO AP

STEP 8 SELECT DOCUMENT TO VIEW ENDT NO AND PRINTING

CLAIM

RESERVEINSURED ITEMATTRIBUTESPARTIESPROCESSPAYMENT & APPROVALTRANSFER TO AP

CLAIMS OD

Select New claim

Give accident details in attributes

Parties - Policy holder is automatically available

PROCESSCheque clearance in accountingPayment & approvalTransfer to AP.

Reserve - create reserve for claim as well as expensesInsured Item - Select Vehicle, then select Atrributes which is hidden

Include the surveyor / s and enter the survey details.

CLAIMS TP

Select New claim

Give death or injury details details in attributes

Parties - Policy holder is automatically available

Claim LitigationPROCESSCheque clearance in accountingPayment & approvalTransfer to AP.

Reserve - create reserve for claim as well as expensesInsured Item - Select Vehicle, then select Atrributes which is hidden

Include the Advocate / Lawyer / Third party and enter the survey details.

ORACLE FINANCIALSOracle PayablesInvoices : EntryInvoice batchesSelect view (in main tool-bar)RequestSubmit new requestSelect request setokspecify NIA then click TABSelect IIMS to AP interfaceOK & SubmitNote the request ID No.Select no.FindKeep clicking refresh data buttonWait till - completed & normalclose the windowSelect Invoice batchesPress F11 Specify the date to retrive the batches under that date.Press control F11 simultaneously to get the data.Click INVOICES.Select your invoice.Copy the trading partner name & codeGo to oracle payablesDouble click paymentsDouble click entryDouble click paymentsClick trading partnerPaste the copied trading partner name & codeSpecify the data in your yellow fieldsClick enter / adjust invoices buttonClick invoice no. fieldSelect the invoice no.Checkj the amountClick save button in main tool-barNote the sequence ref. no. (2009000_ _ _ ) Select view (in main tool-bar)RequestSubmit new requestSingle requestokspecify NIA then click TABSelect NIA payment voucherokSubmitNote the request ID No.NoFindRefresh till it is completed & normalView output

Select next pageView the voucherClick ToolSelect copy fileSelect file in main tool-barSelect PrintOKGet the printout

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FEEDBACK AS ON 10TH SEP 2008 (ROOM NO.C2)

Neither customer friendly nor user friendly.

CWISS to be loaded atleast in one system before online immediately after training.

Any patches or updations done by HO should be flashed in the user node to know the latest updations

Reduction in number of screens.While Policy updation the navigation to next screen should become automatic.Where ever date has to be entered the find mode can be removed

Need additional provision to incorporate temporary address in Party Master

While attaching a site to the agent Section Code 94D should appear automatically.

Transaction wise CD Balance report (APD Report) for a particular periodSeperate field to be provided to specify the date of clearance under instrument details tab.

Address field in the policy -> Insured interest menu refers which address? Whether party address. If it is so it should be automatically fetched from the Party

While cloning the policy, policy with same engine no. and chasis No., but with different registration number is accepted. But under scroll mode it is not accepted.Error message "duplicity of eng.no. is reflected under scroll. This message should come at the time of updating policy also.

Selection of Development officer and the agent code should be designed as the same is available under Genisys. As the present design under core insurance is time consuming.

The number of TAB (menu options) under Underwriting screen (Policy) should be reduced to 3 or 4 so that the time to update one policy will be reduced and will improve the Customer Service.

Policy no. allotment must be automatic after collection in order to avoid documents lying without policy no. after making collection.

If year of manufacture is given as 2003 and Date of first Registration is 08/09/2008 the system considers only the date of registration and the depreciation calculated is 5%. - to be rectified

In Party Master Section Code 94J should be displayed automatically corresponding to the Stake Code Selected as Surveyor / Investigator / Advocate or other professionals.

While creating APD for an existing Party the name and address should be fetched automatically from the Party Master

Party code number and Quote Number should be printed on the Policy Schedule or Certificate, for ready reference.

Change of address made in party master (Policy Holder), should be effected automatically, without passsing a nil endorsement.

NCB recovery and transfer fee should be accounted in the respective accounts and not into premium account alone. Further, it is not asking whether the transfer is legal or not. Also the case of employer to employee.

Under liability policy, invoice value and IDV fields should be disabled.Cover note hr mm ss require colen (:) as the facility isn available in claims menu.Cover note query does not display the relevant development officer list under find mode.Scroll balance in 5071 is not getting transferred to AP even after making the status of cheque as cleared.

While colecting transfer fee, the mode of collection should automatically changed to transfer-fee.System is allowing us to register claims under w/c mode in Two wheeler policies.Premium quotation must be made easy.Cuma seperator should be available wherever rupee involves.Supply of latest technology (Hardware)Better connectivityIn each screen, "next" button should be provided for automatic navigation.Each attribute should be serially numbered for easy navigation.Error message should be promped then and there.

There is no provision to allow discount. (Fleet and detariff discounts)

Name should be reflected automaticaly in the claim intimation screen once we select the policy holder.In TP claim, system is allowing us to create provision for OD and allowing us to settle the same.

Once we specify the registration date for two wheeler and private car, the expiry date of registration should be made automatically to the 15th year.

Date of sale being made mandatory - which is not necessary. Instead it can be enabled at the time of passing transfer endorsement.

while passing transfer endorsement, where the CPA cover is given, the system should prompt for new driving licence details of the new owner.

When we try to renew a policy after the expiry date, the commence date should be made enabled to change it to current date and time.

When the collection is made through accounting menu, Even when we select the quote no. from the find mode, the "received from"column is blank. Collection number is generated even without the party name.

Eevn if the type of licence is irrelevant, system is accepting. For commercial vehicle, if we select the valid licence as two wheeler, system is allowing us to accept and even settle the same.

Labour portion separate st; other expenses in od claim portion made mandatory whySurvey date and submission of report should be on or after the date of accident.While settling the claim amount system has no check for the Excess like, Imposed Excess, Policy Excess & Voluntary Exccess.System has no check for the Date of appointment of Surveyor. It accepts even a date which is earlier than the Date of Loss.PAY IN SLIP ( RA 16) is not giving Type of Instrumentwise, Mode of collectionwise Classification and Subtotals for the same.

While settling the claim amount system has no check for the Excess like, Imposed Excess, Policy Excess & Voluntary Exccess.System has no check for the Date of appointment of Surveyor. It accepts even a date which is earlier than the Date of Loss.PAY IN SLIP ( RA 16) is not giving Type of Instrumentwise, Mode of collectionwise Classification and Subtotals for the same.