NORTH WEST TOURS - Home - Translink€¦ · 4 5 For those who love retail therapy, our Saturday Shopping Tours will be a fun day out. We depart Foyle Street at 08:15 and travel to

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We had another very successful holiday programme in 2016 so I would like to thank our customers. Also, thank you to those who took the time to complete a feedback form, I read every one for your useful comments and opinions.

For 2017 we have kept our traditional favourites of Blackpool, Galway and Killarney but have also added some fantastic new tours to Harrogate, Oban, Perth and Edinburgh, to name a few. As always, all our daily excursions are included in the price with no hidden extras! Your breakfast and dinner are also included in the price for the majority of our breaks.

One of our main goals is to try and give our customers good value for money. We aim to keep our prices very competitive, compared to other coach tour operators. (The Euro/Sterling exchange rate will affect the price of some tours in 2017 but we will do our best to minimise this). Each year a few customers have to cancel their holiday at the last minute due to unforeseen circumstances; Ulsterbus usually pay hotels/ferries etc. in advance and cannot provide a refund, so I can’t recommend strongly enough that customers get their travel insurance in place at an early stage.

When choosing a holiday with Ulsterbus you have the confidence of travelling with a household name that places utmost

importance on your safety and security. Our drivers are all fully trained professional, experienced coach drivers and our coaches are maintained to strict ISO 9002 standards.

We look forward to welcoming you on-board, all our regular customers along with new faces. Don’t forget that with generally only 49 seats on our coaches, many tours sell out very quickly – so don’t leave it too late to choose a holiday. All you have to do is book your tour and meet the coach at one of our designated pick up points and we’ll take care of everything else.

Enjoy your trip. Tony Mc Daid, Ulsterbus North West Tours

MOBILITY ISSUESIf you have any mobility problems let us know before you book your tour and we will be able to advise on the suitability of the hotel and coach and help you select a trip that suits best.

TRAVEL INSURANCEUlsterbus do not provide travel insurance but we strongly recommend that you arrange adequate travel insurance prior to departure. If you travel several times per year, taking out yearly travel insurance can work out as the cheapest option.

In general, hotels and ferries etc. are paid well in advance of departure so Ulsterbus cannot provide a refund for cancellations close to the date of departure, another reason to have adequate travel insurance.

PICK UP POINTSDepending on the tour some passengers may have to use scheduled Translink services to either join the tour or complete their journey, however there will be no charge for this. To help speed up journey times we use only the following pick up points (depending on the tour): Ulsterbus Foyle Street, Ulsterbus Limavady, Strabane and Omagh Bus Stations, Coleraine Jet Centre, Ballymena- Larne Road Roundabout, Newtownstewart Bypass, Stena Terminal Entrance Belfast.

FREE CONNECTING TRAVELFree travel is available from anywhere in Northern Ireland by scheduled Translink bus service when joining or leaving one of our tours, please enquire at time of booking.

GIFT VOUCHERSDon’t forget that our gift vouchers make a great present, available from £10 upwards.

COACH DETAILSSeat numbers allocated may change depending on type of coach used. We always endeavour to provide a coach with toilets and music however on occasion we may have to use a coach without these facilities.

Contents

Ireland Tours

Date Destination Page

Various shopping Day trips 4

2 FeB social Dancing 5

3 aPRiL Bantry 6

19 aPRiL Killarney 7

23 aPRiL Country Music Festival 8

24 aPRiL Dungarvan 9

2 MaY enniscrone 10

15 MaY athlone 11

30 MaY tralee 12

5 JUne Kilkenny 13

12 JUne Leenane 14

18 JUne galway 18

26 JUne tullamore 16

10 JULY tullamore 17

11 JULY Killarney 15

3 aUgUst Killarney 15

6 aUgUst Bundoran 20

21 aUgUst Lisdonvarna 21

21 aUgUst Carlow 22

28 aUgUst Wexford 24

11 sePt enniscrone 10

17 sePt galway 19

02 oCt Bunratty 25

09 oCt Carlow 24

16 oCt galway 25

22 oCt Country Music Festival 8

12 noV social Dancing 5

04 DeC Donegal town 27

10 DeC Westport turkey+tinsle

28

UlsterbusNorth West Tours

england Tours


27 MaRCH Harrogate “all inclusive” 29

10 JUne torquay 30

03 JULY Blackpool 31

15 JULY Blackpool 32

17 JULY Lake District 33

13 aUg scarborough 34

14 aUg Blackpool 35

02 oCt Blackpool 36

scoTland & Wales Tours


16 MaR st Patrick’s in glasgow 37

24 MaY Llanduduno 38

30 JUne Llanduduno 38

24 JULY oban 39

28 aUg Pitlochry 41

02 sePt Llanduduno 38

25 sePt Perth 42

30 oCt oban 40

17 noV glasgow 43

24 noV edinburgh 44

4 5

For those who love retail therapy, our Saturday Shopping Tours will be a fun day out.

We depart Foyle Street at 08:15 and travel to Junction One Shopping Outlet, Antrim where you will get the chance to spend a few hours and grab some bargains at the many discount retail outlets.

For April, June and September trips we continue our shopping tour at Holywood Exchange Retail Park, Belfast with fantastic shops and the always popular IKEA with its huge array of household goods. In December we visit Belfast City Centre instead of Ikea.

At 17:00 pack your shopping on-board the bus and we make our return journey, arriving in Foyle Street at approx. 19:00.

Saturday Shopping Day trips

Staying at the 4* McWilliams Park hotel, this five day break is a must for those who really enjoy dancing.

After a very popular debut in our brochure last year, we have organised an enhanced trip which includes free entry into the McWilliams

Suite for the social dancing events each night and even better acts to keep you on your toes.

Due to high demand we have limited availability for this trip so please book early.

ClaremorrisFestival of Social Dancing

Departing Foyle St 08:15 Altnagelvin Express Stop 08:20 Drumahe P&R 08:25 Claudy Crossroads 08:30 Dungiven 08:40

Departing Coleraine 09:30 Limavady 10:00 Foyle St 10:45 Strabane 11:15Omagh 11:45

Returns Omagh 16:30 Strabane 17:00 Foyle St 18:30 Limavady 18:15

Coleraine 18:35* Please note 60+ and Senior Smartpasses are not valid on this excursion

IRELAND TOURS2017

RETURN

£15

IRELAND TOURS2017

5 FEB / 12 NOV 5 DAY BREAKS

£225

2017 DATES1 APRIl

3 JUNE

30 SEPTEMBER

2 DECEMBER

9 DECEMBER

DAY 1We leave the North West and make our way at a leisurely pace down to Claremorris. There will be social dancing to live acts in the McWilliams Suite (available for each night of our stay).

DAY 2A trip to popular Galway City where you will have plenty of time to explore. There will also be a sing along in the hotel bar after dinner.

DAY 3We make our way along the wild Atlantic Coast calling into Westport then on through the stunning countryside to louisburgh.

DAY 4A trip inland to the heart of Ireland, along the shores of lough Ree to Athlone.

DAY 5After a good breakfast we make our way back up the West Coast.

Single Supplement of £80

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Bantry is a beautiful, historic town with some great bars and situated in a region with lush vegetation, palm trees and semi tropical flowers. This tour offers you the chance to enjoy some beautiful trips around one of the most scenic areas of Ireland, returning to the hotel each evening for dinner.

This is a great value 5 day tour staying at the fantastic 4* The Maritime Hotel in Bantry which is located close to everything in town. Situated right on the coast the hotel offers great sea views from the bar and restaurant and has 100 designer bedrooms.

Beautiful Bantry & The Beara Peninsula

Departing Limavady* 07:45 Foyle St 08:30 Strabane 09:00 Omagh 09:30Returns Omagh 16:30 Strabane 17:00 Foyle St 17:30 Limavady* 18:00

*Transfer to connecting service may be required

IRELAND TOURS20173 APRIl

5 DAY TOUR

£235DAY 1We depart the North West and travel to The Maritime Hotel Bantry.

DAY 2A trip to Schull and Mizen Head, Ireland’s southerly tip and one of the most spectacular stretches of coastline in Europe.

DAY 3We tavel to Cork, the former European Capital Of Culture. With a top gourmet reputation, excellent shops and great food markets, Cork has plenty to see and do on a day out.

DAY 4A trip to explore the beautiful Beara Peninsula, passing over the spectacular Healy Pass.

DAY 5After breakfast we return to the North West, arriving early evening


Killarney is on the north-eastern shore of lough leane, which is part of Killarney National Park. In 2011 it was named Ireland’s tidiest town. Owing to its natural heritage, history and its location on the Ring of Kerry, Killarney is a very popular tourist destination.

We will be staying at the 4* Killarney Towers, which is located in the heart of Killarney Town and offers guests an extensive array of onsite leisure facilities, dining options, bars and evening entertainment.

These tours are popular and sell out so don’t delay in booking.

Killarney & The Kingdom of Kerry



DAY 1We depart the North West and travel to The Killarney, stopping several times en route.

DAY 2A relaxing day in Killarney.

DAY 3We explore the beautiful Ring Of Kerry. The route covers the 179 km circular road starting from Killarney, heading around the Iveragh Peninsula.

DAY 4A trip to Tralee and Dingle on the stunning Dingle Peninsula, where the classic movie ‘Ryan’s Daughter’ was filmed.

DAY 5After breakfast we make our way back to the North West arriving early evening.

Single Supplement £90

IRELAND TOURS201719 APR

5 DAY TOUR

£220

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These ever popular trips over 5+ days provide passengers with a variety of exciting country music entertainment. We have day trip included as part of this package most days as well.

Country Music FestivalsGleneagle Hotel

Dungarvan is a thriving seaside market town nestled beneath the Comeragh Mountains in County Waterford. We will be staying at the well located Park Hotel in Dungarvan Town which is well known in this seaside resort. The tour should prove to be very popular at this great value price. We will have entertainment at least two nights during our stay.

Dungarvan Great value



*Transfer to connecting service may be required *Transfer to connecting service may be required

DAY 1We make our way down Ireland’s East Coast to the seaside town of Dungarvan.

DAY 2A morning trip to Tramore and Ireland’s oldest city, Waterford. There is a lot to see and do in Waterford so it’s good to take some time and get a flavour of this popular city.

DAY 3A scenic trip to Cappoquin in the Blackwater Valley and over the Knockmealdown Mountains to the heritage town of Cahir. We return to our hotel via Carrick on Suir, set in the ancient Golden Vale.

DAY 4We spend the day in Cork calling in Youghal on the way there

DAY 5After breakfast we begin the journey back to the North West with several stops along the way.


IRELAND TOURS201724 APRIl

5 DAY TOUR

£210

Single Supplement of £65 for 6 Day Trip, £50 for 5 Day Trip*6 November - Mini Country Music Festival

6 NOV* 5 DAY TOUR

£259

22 OCT 6 DAY TOUR

£339

IRELAND TOURS2017

23 APRIl 6 DAY TOUR

£335

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The small seaside village of Enniscrone is situated along the Atlantic Ocean on the North West Coast of Ireland. We will be staying at the 4* Diamond Coast Hotel which is one of the finest hotels in Sligo and is ideally located for touring the North West’s scenic routes.

Enniscrone is one of Ireland’s most beautiful and inspiring seaside towns, and best-known holiday centres in the North West. It must be

sampled to be appreciated – especially at such a great value price.

We rate this hotel highly and so do our customers, it sold out quickly in 2016 so don’t delay in booking.

There will also be entertainment on at least two nights of your stay.

Enniscrone Co. Sligo

We introduce a new tour to Athlone, staying at the 4* Hodson Bay Hotel which is situated right on the shore of lough Ree – in a beautiful setting about 5 miles from Athlone Town, right in the centre of Ireland.

We have included an interesting Viking cruise on lough Ree, which departs right from the jetty at the hotel, as well as a trip to the always popular Galway City. There will also be entertainment on at least two nights during your stay.

Athlone & Lough Ree

Departing Coleraine* 09:45 Limavady 10:00 Foyle St 10:45 Strabane 11:15Omagh 11:45

Returns Omagh 16:30 Strabane 17:00 Foyle St 17:30 Limavady* 18:15 Coleraine* 18:30





IRELAND TOURS2017

2 MAY / 11 SEPT 4 DAY TOUR

£175DAY 1As we don’t have too far to travel we can take a leisurely journey down to Enniscrone, stopping for lunch near Sligo.

DAY 2We take a scenic drive to Westport then on to louisburgh.

DAY 3

Another scenic trip out west, to Achill Island (weather permitting).

DAY 4We return to the North West, making our way to Sligo first for a few hours shopping.

Please note daily itinerary may change dependent on weather.


DAY 1We depart the North West and travel to Galway, stopping near Sligo on the way.

DAY 2You get to board The Viking River Boat at the jetty of the hotel which will take you on a pleasant cruise along the lough to Athlone. Spend the day exploring the town until the coach collects the party for dinner back at the hotel.

DAY 3We head to bustling Galway City, the coach will drop you in after breakfast and collect you again late afternoon.

DAY 4After breakfast we make our way back to the North West, stopping near Sligo on the way and arriving back by late afternoon.


IRELAND TOURS201715 MAY

4 DAY TOUR

£200

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Our tours to Tralee are all about sightseeing as we visit some of the most beautiful places in Ireland. The Medieval town of Tralee is the largest in Kerry and has an abundance of bars and cafés as well as a museum and aquarium to visit.

For this fantastic value tour we will be staying at the 3* Brenners Hotel which is family run and located right in the heart of Tralee, with entertainment on at least two nights.

Tralee

Historic Kilkenny set on the banks of the River Nore can trace its roots back to the 6th Century and relics of its colourful past can be found everywhere – with a castle, cathedral and vibrant craft centre there will be lots to explore.

We will be staying at the 3* Springhill Court Hotel on the outskirts of the town with its own bar and leisure centre.

Our excursions will take you to Tipperary Town and Wexford as well as a very interesting visit to the Famine Ship in Dunbrody. Entertainment will also be provided on three nights during your stay.

Historic Kilkenny





IRELAND TOURS201730 MAY

5 DAY TOUR

£230

IRELAND TOURS20175 JUNE

5 DAY TOUR

£260DAY 1We depart the North West and will stop a few times on the journey down to Tralee.

DAY 2A free morning to enjoy Tralee for a few hours before taking a short afternoon trip to nearby Dingle on the stunning Dingle Peninsula. This area was the location used for the classic movie ‘Ryan’s Daughter’.

DAY 3We join The Ring Of Kerry for another great sightseeing tour to one of the most beautiful areas of Ireland.

DAY 4Our final tour takes in some of the main sights of nearby Killarney with Aghadoe Heights, Kate Kearney’s Cottage and the Gap Of Dunloe being the highlights.

DAY 5We make the return trip to the North West with a few stops on the way.


DAY 1We Travel from the North West to Kilkenny and our hotel on the outskirts of town.

DAY 2A free day to let you explore this historic and compact Medieval city, the coach will drop you in and collect you later in the day.

DAY 3A fascinating trip to New Ross to visit the Dunbrody Famine Ship, this includes a guided tour and costumed performers which lets you experience the bravery and fortitude of the Irish famine emigrants. Afterwards we make our way to Wexford for a few hours.

DAY 4We travel to Tipperary Town in the scenic Golden Vale. With its beautiful architecture and well-kept shop fronts, it’s a nice place to spend a few hours. We will return to our hotel via Cashel.

DAY 5After breakfast we make our way back to the North West with a few stops en route.


14 15*Transfer to connecting service may be required

This great value early summer tour takes in the spectacular scenery of the west of Ireland. The village of leenane is a great base for exploring the rugged coast and surrounding areas. located right at the water’s edge in Killary Harbour, Ireland’s only fjord, the village also has a couple of atmospheric bars.

Your hotel for this tour is the family run 3* leenane Hotel which has a great reputation for quality food and the friendliness of its staff. The hotel is located just a 5 minute walk from the village.

LeenaneThe Gateway to Connemara

IRELAND TOURS2017

12 JUNE 5 DAY TOUR

£230DAY 1We depart the North West and travel to our beautifully located hotel in Connemara.

DAY 2A trip along the stunning West Coast of Ireland, to Westport via louisburg taking in the fantastic scenery.

DAY 3We travel through the Connemara National Park to Clifden.

DAY 4A journey around the shores of lough Corrib, through Oughterard and on to Galway City.

DAY 5After breakfast we make our way back to the North West with a few stops on the way.


Departing Coleraine* 09:45 Limavady* 10:00 Foyle St 10:45 Strabane 11:15Omagh 11:45


Killarney is on the north-eastern shore of lough leane, which is part of Killarney National Park. In 2011 it was named Ireland’s tidiest town. Owing to its natural heritage, history and its location on the Ring of Kerry, Killarney is a very popular tourist destination.

We will be staying at the 4* Killarney Towers, which is located in the heart of Killarney Town and offers guests an extensive array of onsite leisure facilities, dining options, bars and evening entertainment.

These tours are popular and sell out so don’t delay in booking.

Killarney & The Kingdom of Kerry



DAY 1We depart the North West and travel to The Killarney, stopping several times en route.

DAY 2A relaxing day in Killarney.

DAY 3We explore the beautiful Ring Of Kerry. The route covers the 179 km circular road starting from Killarney, heading around the Iveragh Peninsula.

DAY 4A trip to Tralee and Dingle on the stunning Dingle Peninsula, where the classic movie ‘Ryan’s Daughter’ was filmed.

DAY 5After breakfast we make our way back to the North West arriving early evening.


IRELAND TOURS2017

11JUlY / 3 AUG 5 DAY TOUR

£310

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This is our first year running tours to Tullamore in the Irish midlands. The Grand Canal runs through the town with the Tullamore Dew Visitor Centre situated on its banks, dedicated to the distilling heritage of the town and the famous Tullamore Dew whiskey.

The hotel for the June tour is the excellent 4* Bridge House Hotel located right in the centre of town. The foyer and entrance are an impressive sight with a grand chandelier and magnificent marble stairway, setting the high standard of this quality hotel. Entertainment will be provided each evening which makes this a great value tour.

TullamoreJune

IRELAND TOURS2017

26 JUNE 5 DAY TOUR

£260DAY 1We depart the North West and travel to Tullamore, County Offaly, arriving at the hotel late afternoon.

DAY 2A short morning trip to Birr in the shadow of the Slieve Bloom Mountains. You will also have time in the afternoon to make the short walk from the hotel into Tullamore and have a look around.

DAY 3We travel along the shores of lough Ennell to the busy shopping town of Mullingar. The Cathedral Museum in the town hosts artefacts worn by St Oliver Plunkett and Marie Antoinette.

DAY 4A trip to Athlone town for the day.

DAY 5After breakfast we return to the North West, stopping near Sligo on the way, arriving late afternoon.




One of the highlights of this trip will be a guided tour of the Tullamore Dew Visitor Centre where you will find out the history and distilling process associated with this famous drink, as well as getting a chance to sample.

The hotel for the July tour is the award winning 3* Tullamore Court Hotel, located only a few minutes walk from the town centre. Entertainment will be provided on at least two nights during your stay.

TullamoreJuly

DAY 1We depart the North West and travel to Tullamore, County Offaly, arriving at the hotel late afternoon.

DAY 2A day in Tullamore to have a look around the town, including a guided tour around the Tullamore Dew Visitor Centre.

DAY 3We travel along the shores of lough Ennell to the busy shopping town of Mullingar. The Cathedral Museum in the town hosts artefacts worn by St Oliver Plunkett and Marie Antoinette.

DAY 4We make our way to Athlone town for the day.

DAY 5After breakfast we return to the North West, stopping near Sligo on the way, arriving late afternoon.



Returns Omagh 16:30 Strabane 17:00 Foyle St 17:30 Limavady* 18:15 Coleraine 18:35

IRELAND TOURS201710 JUlY

5 DAY TOUR

£250

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This tour takes us through some fantastic locations along the Wild Atlantic Way as well as giving you a day to explore Galway City.

The 4* Salthill Hotel sits perched above the Galway promenade. This modern, upscale hotel is 2 miles from Eyre Square and always proves popular with our customers.

Galway BaySummer

Galway BayAutumn

IRELAND TOURS2017

18 JUNE 4 DAY TOUR

£250

IRELAND TOURS201717 SEPT

5 DAY TOUR

£320DAY 1We depart the North West and travel to Salthill arriving in time for dinner.

DAY 2A free day to explore the bustling city of Galway. The coach will drop you in around 11:00 and pick up again around 16:00. Or stay later in the City and take a short taxi journey or thirty minute walk back to the hotel.

DAY 3A scenic tour into the ‘Wild West’ as we make our way through stunning scenery to Clifden.

DAY 4After breakfast we make our way back to the North West, stopping off near Sligo on the way.


DAY 1We depart the North West and travel to Salthill arriving in time for dinner.

DAY 2A scenic tour into the ‘Wild West’ as we make our way through stunning scenery to Clifden.

DAY 3We take a trip to the buzzing town of Athlone.

DAY 4A free day to explore the bustling city of Galway. The coach will drop you in around 11:00 and pick up again around 16:00. Or stay later in the City and take a short taxi journey or thirty minute walk back to the hotel.

DAY 5After breakfast we make our way back to the North West, stopping off near Sligo on the way.








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Another first time tour for 2017 is the lively seaside town of Bundoran in County Donegal which is a great base to explore The Wild Atlantic Way.

You will be staying right in the centre of town at the 3* Allingham Arms Hotel which will have entertainment in the bar each evening.

(With this hotel’s reputation for country music, there may be the possibility of a well-known act playing the main hall during our stay. At time of publishing the hotel was unable to confirm, please note entrance to a show is not included in the price).

Bundoran

A fantastic value trip during the height of summer to lisdonvarna, famous for music and festivals and also a premier spa town owing to its mineral wells.

Co. Clare is known for its natural, rugged beauty including the Cliffs of Moher and the Burren – make sure you bring a camera!

The hotel for this tour will be one of the 3* White Hotel Group’s with breakfast, dinner, daily excursions and entertainment each evening – making it outstanding value for money.

LisdonvarnaSummer

IRELAND TOURS20176 AUG

4 DAY TOUR

£180DAY 1We depart the North West late morning and travel to lisdonvarna.

DAY 2A trip voted one of the 10 best road trips in the world: Ballyvaughan on the spectacular R477 coast road.

DAY 3After a leisurely morning we take a drive south calling at Ennis, lahinch and the Cliffs of Moher.

DAY 4We visit the ever popular Galway.

DAY 5After breakfast we make our way back to the North West, stopping near Sligo on the way.


DAY 1We travel the short distance from the North West to Bundoran, arriving with plenty of time to have a look around before dinner.

DAY 2A trip to the heritage town of Ardara, passing through Donegal Town and Killybegs on the way.

DAY 3Exploring The Wild Atlantic Way as we make our way to Ballina, taking the coast road through Enniscrone and then on to Westport.

DAY 4After breakfast we return to the North West with a stop en route in Enniskillen to do some shopping.



Returns Omagh 16:30 Strabane 17:00 Foyle St 17:30 Limavady 18:15 Coleraine 18:50






5 DAY TOUR

£240

photography by Alison Crummy

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After the success of last year, we have decided to run this trip again for 2017. The settlement of Carlow is a hidden gem that is thousands of years old and predates written Irish history.

We will be staying at the excellent 4* Seven Oaks Hotel which is about a ten minute walk from the town. With tea and scones on arrival and entertainment each evening, this is a great value summer trip.

CarlowSummer




5 DAY TOUR

£280

DAY 1We make our way down the East Coast to our hotel, with tea and scones on arrival.

DAY 2A trip to historic Kilkenny with lots to see in this compact medieval city.

DAY 3See the Wicklow Mountains with a trip to Glendalough and its stunning vistas.

DAY 4We visit the buzzing historic city of Waterford where you will have time to wander around its many shops and attractions.

DAY 5After breakfast we begin the trip home and travel back up the East Coast.


After the success of last year, we have decided to run this trip again for 2017. The settlement of Carlow is a hidden gem that is thousands of years old and predates written Irish history.

We will be staying at the excellent 4* Seven Oaks Hotel which is about a ten minute walk from the town. With tea and scones on arrival and entertainment each evening, this is a great value autumn trip.

CarlowAutumn



DAY 1We make our way down the East Coast to our hotel, with tea and scones on arrival.

DAY 2A trip to historic Kilkenny with lots to see in this compact medieval city.

DAY 3See the Wicklow Mountains with a trip to beautiful Glendalough and its stunning vistas.

DAY 4After breakfast we begin the trip home and travel up the East Coast.


IRELAND TOURS20179 OCT

4 DAY TOUR

£210

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DAY 1We make our way down Ireland’s east coast to our fantastic hotel in Wexford.

DAY 2We visit Hoolt Head lighthouse in the morning and then the coach will drop you into Wexford so you can explore the town and it will return you to the hotel in plenty of time for dinner.

DAY 3We take a trip to Ireland’s oldest city Waterford. With lots to see and do, it’s no surprise Waterford is becoming one of the most popular cities in Ireland to visit.

DAY 4We take a journey to Enniscorty and New Ross.

DAY 5After breakfast we return to the North West, travelling along the East Coast.



5 DAY TOUR

£270The famous 15th century Bunratty Castle & Folk Park is nestled in the heart of historic Co. Clare countryside.

Just a short stroll from the castle is the excellent 3* Bunratty Castle Hotel. The

shopper’s paradise Bunratty Village Mills can also be found at the edge of the hotel grounds.

The famous and unique Durty Nelly’s pub is a 2 minute walk from the hotel and is well worth a visit at night.

Bunratty Castle



IRELAND TOURS2017

IRELAND TOURS20172 OCT

4 DAY TOUR

£210

DAY 1We travel down the West Coast to Bunratty Castle.

DAY 2A sightseeing trip along the Atlantic Coastline calling at Kilrush and Lahinch.

DAY 3A trip to Limerick City.

DAY 4After breakfast we return to the North West, making our way back up the coast.


The Medieval town of Wexford is a lively place with winding streets, a lovely quayside and plenty of pubs and shops. On this tour our day trips will take us along the scenic south coast to visit Dungarvan and Waterford.

We will be staying at the 4* Ferrycarrig Hotel located right on the water’s edge on the outskirts of Wexford. There will be entertainment on at least two nights during our stay.

Wexford



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Galway is a very popular destination and this is a great value autumn break staying at the impressive 4* Maldron Hotel (formerly Pillo) which is a great base to explore Galway City and also the West of Ireland.

Enjoy entertainment most nights of your stay or explore the charms of Galway at night.

Galway CityIRELAND TOURS201716 OCT

5 DAY TOUR

£240

DAY 1We depart the North West and travel to Galway, stopping near Sligo en route.

DAY 2A trip to scenic Connemara

DAY 3A scenic tour of Co. Clare and The Burren with its unforgettable views.

DAY 4A free day in bustling Galway, the coach will drop you in after breakfast and collect you late afternoon.

DAY 5After breakfast we travel to the North West, back by late afternoon and stopping off near Sligo on the way.




located in the heart of Donegal Town, we return for a festive trip to the 3* Abbey Hotel. There will be trips each day and entertainment each night with the highlight of the trip ‘Christmas Dinner’. After the huge success of this trip last year it will sell out quickly.

Donegal Turkey & tinsel

IRELAND TOURS20174 DEC

5 DAY TOUR

£190

DAY 1We depart the North West, making our way to Ballybofey for a short stop on the way to Donegal Town.

DAY 2A short tour of South Donegal travelling through Killybegs and Ardara.

DAY 3We take a short drive through Bundoran, then along the coast to Sligo.

DAY 4Back across the border as we skirt the shores of lough Erne into the historical town of Enniskillen.

DAY 5After breakfast we make our way north, arriving back to the North West by early afternoon.

Limited Single Supplement of £20



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ENGLANDTOURS201727 MAR

5 DAY TOUR

£235

DAY 1We depart the North West and travel via larne to Yorkshire.

DAY 2A free day in Harrogate to enjoy this beautiful shopping town. Free soup and sandwich lunch in the hotel.

DAY 3A trip to a part of the Yorkshire Dales that will be familiar to fans of Emmerdale. We will visit the market town of Otley and the lovely village of Esholt (the original Hotton in the TV series).

DAY 4A later start to the day when we visit the nearby Roman Settlement of York. Famous for its Minster, city walls, exquisite architecture and cobbled streets there is definitely plenty to do for the day.

DAY 5After a hearty breakfast we make our way back to Cairnryan to catch the ferry back to Northern Ireland.


2017 sees the introduction of a first for us with what we have called an ‘all inclusive’ trip to the very picturesque town of Harrogate in the centre of the Yorkshire Dales.

This trip includes our usual breakfast and dinner, each passenger will also get three complimentary drinks vouchers per night (includes house wines, beers, spirits as well as non-alcoholic options).

We will be staying at the 3* Cairn Hotel which is a short 10 minute walk to Harrogate town centre. Entertainment will be included on at least two nights during your stay.

Harrogate ‘all inclusive’

Departing Omagh 6:15 Strabane 6:45 Foyle St 7:30 Limavady 8:00 Coleraine 8:15 Ballymena 8:45 Larne Terminal 9:30

Returns Larne 18:15 Ballymena 19:00 Coleraine 19:30 Limavady 19:45 Foyle St 20:15 Strabane* 20:45 Omagh* 21:20


Take a trip to some of the most scenic locations around Westport and enjoy the ‘Christmas and New Year’ festivities.

located just a couple of minutes from the town of Westport, the 3* Westport Woods Hotel has easy access to a range of activities whilst being set in tranquil and picturesque surroundings.

Entertainment will be provided each evening, so why not sit at the open fire, relax before the Christmas rush and enjoy.

Westport Turkey & tinsel



IRELAND TOURS201710 DEC

6 DAY TOUR

£240

DAY 1We depart the North West and travel to Westport stopping just outside Sligo for a while en route and arrive in time for ‘Christmas Eve’ dinner at the hotel.

DAY 2A free morning followed by a trip to Achill Island (depending on weather) for a short tour, getting back to the hotel in good time for ‘Christmas Dinner’.

DAY 3‘Boxing Day’. This morning we travel south to louisburgh returning to our hotel via leenane.

DAY 4A free day to relax and listen to the entertainment in he hotel, or take a stroll around Westport before enjoying the ‘New Year’s Day’ celebrations.

DAY 5A trip to Galway

DAY 6After breakfast we make our way back to the North West, arriving in the early evening.

Limited Single Supplement £65

Price includes dinner, breakfast & excursions as shown

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The English Riviera is a resort in the truest sense of the word, attracting visitors of all ages.

Torquay is a great place to relax and soak up the atmosphere. The waterfront is the focus of life in the town and here you will find the palm lined promenade, seafront gardens, a bustling harbour and international marina.

The 3* Carlton Hotel is a ten minute flat walk from the town centre and has nightly dancing and entertainment provided in its sisterhotel within the same complex.

Torquay The English Riviera



DAY 1We depart the North West and travel down to Dublin, followed by an overnight stop in England (overnight bag required).

DAY 2We leave the hotel after breakfast and make our way South to Torquay, arriving in good time to settle in before dinner.

DAY 3A free day to enjoy Torquay at your leisure.

DAY 4We visit the stunning port of Dartmouth as well as Brixham.

DAY 5After breakfast we take a trip along the majestic World Heritage Jurassic Coast, calling at Exmouth and Sidmouth.

DAY 6We depart after breakfast and make our way up to our overnight hotel (overnight bag required).

DAY 7After breakfast we make our way across the Irish Sea to Dublin and up to the North West.


ENGLANDTOURS2017 10 JUNE

7 DAY TOUR

£370

ENGLANDTOURS20173 JUl

6 DAY TOUR

£290

DAY 1We depart the North West and travel by ferry via larne. Expect a warm welcome from the hotel owners Derek and Caryn on arrival.

DAY 2A free day to explore the resort. Why not visit the famous Pleasure Beach or if you are feeling brave take “ The walk of faith” across the glass floor near the top of Blackpool Tower.

DAY 3A trip to the famous Bury Market, the biggest in North England.

DAY 4We visit nearby Southport with its pleasure pier (the second longest in Britain) and elegant tree lined shopping streets which should make this an enjoyable day out.

DAY 5Another free day.

DAY 6After breakfast we return to the North West by ferry via larne.

Limited Single Supplement of £75Child £190

Blackpool is one of the UK’s top holiday resorts and has something for everyone, from huge theme parks to fantastic night time shows and beautiful scenery on its doorstep. Enjoy the promenade along its Golden Mile which is a great place to take a seat and watch the world go by.

We will be staying at the central, family run 3* Adelaide Hotel with its prime position opposite

the Winter Gardens. This hotel has become a real favourite with our customers, many of whom return year after year.

This package is always popular as it includes a trip to Bury Market, a real bargain hunter’s favourite and also a day trip to elegant Southport.

Blackpool July




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DAY 1We depart the North West and travel by ferry via larne. Expect a warm welcome from the hotel owners Derek and Caryn on arrival.

DAY 2A free day to explore the resort. Why not visit the famous Pleasure Beach or if you are feeling brave take “ The walk of faith” across the glass floor near the top of Blackpool Tower.


DAY 4Another free day.

DAY 5A trip to the famous Bury Market, the biggest in North England

DAY 6A trip into liverpool

DAY 7A final free day to spend in the resort


Single Supplement of £100Child £235

ENGLANDTOURS2017 15 JUlY

8 DAY TOUR

£370

ENGLANDTOURS201717 JUl

5 DAY TOUR

£300

DAY 1We travel by ferry via larne before making the drive down to our hotel.

DAY 2We take a drive into the stunning lake District, along the shores of lake Windermere and calling at Bowness and Windermere.

DAY 3A drive into the always popular resort of Blackpool today.

DAY 4We make our way to The Yorkshire Dales to sample some of its fantastic scenery

DAY 5We return to the North West by ferry via Belfast.


You can expect beautiful scenery on our tour to the lake District.

We will be staying at the 3* Cumbria Grand Hotel near Grange Over Sands which is well known for its Edwardian period architecture and quaint cafes and shops.

Formerly an RAF officers training centre during the war, this hotel has had an interesting history. It is also set right on the edge of The lake District National Park and has stunning views from its grounds. There will also be entertainment on at least two nights during our stay.

The Lake District


Returns Larne 18:15 Ballymena 19:00 Coleraine 19:30 Limavady 19:45 Foyle St* 20:15 Strabane* 20:45 Omagh* 21:15


Blackpool July

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Departing Omagh 7:15 Strabane 7:45 Foyle St 8:30 Limavady 9:00 Coleraine 9:15 Ballymena 9:45 Belfast Terminal 10:30



Scarborough, on the Yorkshire Coast, has been a spa town since 1620 and was Britain’s first ever seaside resort. Today, as one of England’s largest seaside resorts it retains much of its character. located on two sandy bays surrounded by cliffs, it provides us with an excellent base from which to explore.

We will be staying at the 3* Red lea Hotel, situated on the favoured Scarborough South

Cliff in close proximity to the Scarborough Cliff lift, the Scarborough Spa Centre, the Italian Gardens and of course Scarborough South Beach. There will be entertainment on 3 of the 5 nights in the hotel.

Please note there are several steps to gain access to this hotel

Scarborough

DAY 1We travel via ferry from Belfast and arrive at our hotel in time for dinner.

DAY 2A free day to relax and enjoy Scarborough with its many attractions.

DAY 3A trip through the North York Moors to the seaside town of Whitby, famous for its Abbey and association with Count Dracula.

DAY 4A short drive takes us to the historic city of York with its famous Minster and variety of shops.

DAY 5A free day to see more of Scarborough

DAY 6We return to the North West via Yorkshire, Cumbria, Southern Scotland and Belfast.


ENGLANDTOURS2017 13 AUG

6 DAY TOUR

£370

ENGLANDTOURS201714 AUG

7 DAY TOUR

£330DAY 1We depart the North West and travel by ferry via larne. Expect a warm welcome from the hotel owners Derek and Caryn on arrival.

DAY 2A free day to explore the resort, with so much to see and do you will be ready for your evening dinner.

DAY 3A trip into the famous Bury Market, the biggest in North England.

DAY 4With so much to see and do we have another free day in the resort.


DAY 6A final free day to spend in the resort.

DAY 7After breakfast we make our way back home via Cairnryan

Single Supplement of £80Child £210

Blackpool is one of the UK’s top holiday resorts and has something for everyone, from huge theme parks to fantastic night time shows and beautiful scenery on its doorstep. Enjoy the promenade along its Golden Mile which is a great place to take a seat and watch the world go by.

We will be staying at the central, family run 3* Adelaide Hotel with its prime position opposite

the Winter Gardens. This hotel has become a real favourite with our customers, many of whom return year after year.

This package is always popular as it includes a trip to Bury Market, a real bargain hunter’s favourite and also a day trip to elegant Southport.

Blackpool August




3736

Blackpool is one of the UK’s top holiday resorts and has something for everyone, from huge theme parks to fantastic night time shows and beautiful scenery on its doorstep.

We will be staying at the central, family run 3* Adelaide House Hotel which has become a real favourite with our customers.

Blackpool Illuminations is what many regard as the best free light show in the world with six miles of fantastic lights.

BlackpoolIlluminations




DAY 1We depart the North West and travel via larne. Expect a warm welcome from the hotel owners Derek and Caryn on arrival.

DAY 2A free day today to explore the resort.

DAY 3A trip to the famous Bury Market, the biggest in North England with a huge variety of stallls. After dinner we then take a night time drive along the promenade to view the lights.

DAY 4A trip to pretty lytham St Annes, then on to see the Victorian elegance of Southport.



ENGLANDTOURS2017 2 OCT

5 DAY TOUR

£250For a great value St. Patrick’s weekend break we travel to Glasgow for a stay at the Ibis City Centre Hotel which is conveniently located close to shops and nightlife.

St. Patrick’s Day is one of the best social events of the year so expect a lively day on Friday in Glasgow.

We will also make a short trip for a day in the stunning city of Edinburgh, so this will be a busy trip.

Please note breakfast only is included in this package.

Glasgow & Edinburgh Saint Patrick’s weekend

Departing Omagh 7:00 Strabane 7:30 Foyle St 8:00 Limavady 8:45 Coleraine 9:10 Ballymena 9:45 Belfast Stena Terminal 10:30

Returns Belfast 18:00 Ballymena 18:45 Coleraine 19:15 Limavady 20:30 Foyle St* 20:00 Strabane* 20:40 Omagh* 21:10


SCOTLANDTOURS2017

16 MAR 4 DAY TOUR

£180DAY 1Thursday: We depart the North West and travel direct to Glasgow via Belfast.

DAY 2Friday: After breakfast you have a full day and night to explore Glasgow on St. Patrick’s Day.

DAY 3Saturday: After breakfast we leave in the late morning for a trip into the lovely city of Edinburgh.

DAY 4Sunday: After breakfast we leave in the late morning again to return back to the North West via Belfast .


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SCOTLANDTOURS201724 JUlY

5 DAY TOUR

£350DAY 1Today we journey across the mouth of loch Etive, along the shores of lochs Creran and linnhe to Fort William. In the evening there will be mulled wine on offer pre dinner.

DAY 2A chance to relax and enjoy Oban, the town has lots of fine shops as well as many historic and interesting places to visit.

DAY 3We journey across the mouth of loch Etive, along the shores of lochs Creran and linnhe to Fort William.

DAY 4An afternoon trip to Seil Island.

DAY 5After breakfast we travel back to Cairnryan with a few stops en route before our late afternoon sailing to larne.


Enjoy a trip to the picturesque resort town of Oban during the height of summer. Known as ‘The Gateway to the Isles’ it’s a great base for exploring the stunning surrounding area.

The 3* Royal Hotel is situated right in the centre of town with everything on its doorstep plus entertainment on two nights during your stay.

Oban Summer




Departing Omagh 6:15 Strabane 6:45 Foyle St 7:30 Limavady 8:00 Coleraine 8:15 Ballymena 8:45 Larne 9:30



DAY 1We depart the North West and catch the ferry over to Holyhead and from here we make the fairly short drive to llandudno.

DAY 2A free day to enjoy the many attractions of llandudno.

DAY 3We journey into the mountains to visit The National Slate Museum, situated in the Victorian workshops built in the shadow of Elidir mountain, site of the vast Dinorwig Quarry. There will be an array of demonstrations and talks to give a feel of how quarry life used to be.

DAY 4We travel via the Conway Vale to Blaenau-Ffestiniog then on up to Porthmadog and through Beddgelert and the stunning Snowdonia Valleys

DAY 5After breakfast we make our way back over to Dublin then return to the North West.

*Single Supplement £10 per person per night – Seaview rooms £7 per night (limited numbers)

30 JUN / 2 SEPT 5 DAY TOUR

£320

WALESTOURS2017 24 MAY*

5 DAY TOUR

£250

Departing Limavady* 7:45 Foyle St 8:30 Strabane 9:00 Omagh 9:30 Returns Omagh 19:45 Strabane 20:30 Foyle St 20:45 Limavady 21:30


llandudno is Wales’s largest resort and is situated between the Great and little Ormes, with two great beaches. It has managed to keep its Victorian and Edwardian elegance and splendour alongside modern attractions.

May: We will be staying at the 3* Hydro Hotel which has entertainment most nights and is a short walk from shops, the pier and Happy Valley gardens.

June/Sept: We will be staying at the excellent 3* Tynedale Hotel, with entertainment each evening.

Llandudno & Snowdonia

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Known as ‘The Gateway to the Isles’ Oban is a great base for exploring the stunning surrounding area.

The 3* Royal Hotel is situated right in the

centre of town with everything on its doorstep. There is also the added bonus of Scottish themed entertainment each night and a drinks reception on arrival with a selection of local malts. Other extra bonuses are included (see details below) along with beautiful scenic trips, making this a great value tour.

ObanDrams & Dance

DAY 1We make our way over from larne and up through Scotland to our hotel in the centre of Oban

DAY 2A chance to relax and enjoy Oban, the town has lots of fine shops as well as many historic and interesting places to visit.

DAY 3We journey across the mouth of loch Etive, along the shores of lochs Creran and linnhe to Fort William. In the evening there will be mulled wine on offer pre dinner.

DAY 4A trip to the Trossachs National Park with its stunning vistas. We return to the hotel for an evening of Scottish music and dance with a Ceilidh band and the legendry Torquil Telfer on bagpipes (please wear some tartan if you can).

DAY 5After breakfast we travel back to Cairnryan for the late afternoon sailing to larne.


SCOTLANDTOURS2017 30 OCT

5 DAY TOUR

£250




DAY 1We depart the North West and travel via larne to Cairnryan and on up passing Glasgow to lovely Pitlochry. Fisher’s Hotel 3*

DAY 2A morning to get to know the town followed by an afternoon trip into Aberfeldy and along the shore of loch Tay.

DAY 3Royal Deeside today as we make our way to the town of Braemar in the Cairngorms National Park through some stunning vistas.

DAY 4Today we visit Dunkeld and Perth. Perth was made a city in 2012 by the Queen as part of her Diamond Jubilee celebrations and is located on the banks of the River Tay. It has a nice flat city centre to stroll around

DAY 5After a final Scottish breakfast we make our way back into larne and on up to the North West.


SCOTLANDTOURS2017 28 AUG

5 DAY TOUR

£320




Pitlochry is set in spectacular scenery and is ideally located for our trips around Highland Perthshire. We will be staying at the always popular 3* Fisher’s Hotel right in the town centre with loads of interesting shops and pubs nearby and entertainment at least two nights in the hotel.

The Gateway To The Highlands

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Perth, the former capital of Scotland, was awarded city status by the Queen as part of her Diamond Jubilee celebrations in 2012. A bustling city of around 50,000 inhabitants, Perth offers a range of entertainment, shops, cafés and restaurants and is recognised as one of Scotland’s premier culinary centres.

You will be staying at the 3* Salutation Hotel which is reputed to be one of the oldest hotels in Scotland, it can trace its history back to 1699. located in the heart of the city it’s known for a warm welcome. There will be entertainment at least two nights during your stay.

Perth On the banks of the Tay

SCOTLANDTOURS201725 SEPT

5 DAY TOUR

£300






DAY 1We depart the North West and travel via larne to Perth arriving in time for dinner.

DAY 2You have the full day to spend in Perth.

DAY 3A trip north to Pitlochry and a scenic tour along the shores of loch Tummel with its stunning views.

DAY 4We visit Dundee and St. Andrews.

DAY 5After breakfast we leave Perth late morning, returning to the North West via larne.


SCOTLANDTOURS201717 NOV

3 DAY TOUR

£135DAY 1Friday: We depart the North West and travel directly to Glasgow via Belfast.

DAY 2Saturday: You have a full day and night to explore Glasgow.

DAY 3Sunday: After breakfast we depart late morning, returning to the North west via Belfast.


A great value pre-Christmas shopping trip, in time for the opening weekend of the famous Glasgow Christmas Market.

We will be staying at the 3* Ibis City Centre Hotel which is convenient for shopping and nightlife.

Please note dinner is not included in this package.

Glasgow Shopping Weekend



*Transfer to connecting service may be required. No toilet available on-board coach.

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This great value tour to one of Britain’s most beautiful cities provides the chance for some excellent pre-Christmas shopping and a visit to the famous Edinburgh Christmas Market.

Staying at the well located 3* Ibis Edinburgh South Bridge Hotel which is convenient for shopping and nightlife. (Please note only breakfast is included in this package).

EdinburghChristmas Market

Departing Omagh 7:00 Strabane 7:30 Foyle St 8:15 Limavady 8:45 Coleraine 9:10 Ballymena 9:45 Belfast 10:30

Returns Belfast 18:00 Ballymena 18:45 Coleraine 19:15 Limavady 20:30 Foyle St* 20:00 Strabane* 20:40 Omagh* 21:10


DAY 1Thursday: We depart the North West and travel directly to Edinburgh via Belfast.

DAY 2Friday: You have a full day and night to explore beautiful Edinburgh.

DAY 3Saturday: Another free day to spend in Edinburgh.

DAY 4Sunday: After breakfast we leave late morning and return to the North West via Belfast.


SCOTLANDTOURS2017 23 NOV

4 DAY TOUR

£220

1. Why should i read this page? This is very important. This Charter along with the Important Holiday Information forms the basis of a legally binding contract between you (as the person making the booking), anyone else in your p arty and us.

When you make this booking as the lead name you confirm that you have authority to accept and do accept on behalf of your party, the terms of these booking conditions.

The contract is made subject to the terms of these booking conditions which are governed by the law of Northern Ireland.

Please ensure that you take a few moments to study them as they set out what responsibility we each have under the contract. Reading it now may help you avoid problems later.

2. How and when i do i make this contract with you? You can make a contract in a number of ways. You can call into our office, write to us, phone or email or use a travel agent .

Whichever way you contact us the contract between us is made when your booking is entered on our booking system and a booking reference number is produced. At that moment the contract between us begins.

We will send you a confirmation booking within 2 weeks. Please check it carefully to ensure all the details are correct.

3. How is my holiday money protected? Ulsterbus is a household name in Northern Ireland, a name associated with reliability and security. It is now one of the very few government owned bus and coach companies in the UK. Our ownership provides you with the peace of mind to know that your money is safe and secure.

4. When do i need to pay for my holiday and how much? At the time of booking you will need to pay a deposit for each person named on the booking. The balance must be paid to Ulsterbus Tours at least 4 weeks before the holiday departure date If you use a Travel Agent they may require you to pay them earlier than this date and they will advise you separately of their balance due date.

If you book within these times, you must pay the full holiday cost at the time of booking.

If you do not pay the outstanding balance on or before the date when it is due we may cancel your booking and you will be required to pay the cancellation charges which are set out in paragraph [9] of these conditions.

5. if you use a travel agent who does your money belong to? Your travel agent will hold your deposit on your behalf until we issue a confirmation of your booking. The agent then holds this money on our behalf. The agent holds the balance you pay on our behalf until the date the balance is due. The agent will then forward the balance to us.

6. Can you change the price of my holiday after you have issued the booking confirmation? (i) UK + Ireland Holidays

Holiday prices include all coach travel, hotel accommodation and meals specified in the holiday description and VAT at the standard prevailing rate where applicable. Unless stated, morning coffee, afternoon tea and other refreshments are not included.

Gratuities to hotel staff and drivers/couriers are not included and are left to your discretion.

7. Can i change my holiday arrangements? After we have issued our booking confirmation we will do our best to accommodate any changes you may wish to make but we cannot guarantee to do so.

Any changes must be notified to us in writing and signed by the person who signed the booking form. If we are able to make the changes an amendment fee of £20 may be payable plus any additional charges if you are buying a more expensive holiday.

Some changes are so significant that we will treat them as cancellations and you must pay the cancellation charges set out in paragraph 9. Significant changes include transfer to a different holiday or departure date within the balance due date period or a change in the number of people travelling.

If it is impossible for you to go on holiday, then it may be possible to transfer your booking to someone else (the transferee) if you give us reasonable notice. The transferee must be someone who satisfies all the conditions of the holiday. No change can be made later than 7 days prior to departure. We may make an administration charge of £20 per person for every transfer which we make. We will also charge you for any extra costs caused by the transfer. Both you and the transferee remain responsible for paying for the holiday.

8. How can i cancel my holiday? You or any member of your party may cancel at any time provided that the cancellation is made in writing by the person who signed the booking form and through the office at which you made your original booking.

You will have to pay cancellation charges set out in the scale below to cover our administration costs and estimated loss resulting from the cancellation.

If you are insured against cancellation you may be able to recover the charges from your insurers.

Your cancellation will take effect from the date upon which either we or your travel agent receive written confirmation of your cancellation. You must also immediately return any tickets or vouchers which you have received at that time.

You should be aware that any reduction in the number of people occupying a room may increase the charges for the remaining passengers as supplements may be added for the low occupancy of rooms.

9. scale of cancellation chargesPeriod before departure within which Cancellation charge as % ofwritten notice of cancellation is received holiday price

More than 42 days Deposit only42 – 29 days 30%28 – 15 days 45%14 – 8 days 50%7 – 1 days 90%Departure date and after 100%

The arrangements for your holiday have usually been made months in advance. Sometimes changes are unavoidable and we reserve the right to make them. Most of these changes are likely to be minor but where they are significant we will notify you as soon as reasonably possible before your departure date.

A significant change includes a change in departure date or return time of more than 12 hours, a change of location or resort area, or reducing the quality of your main hotel (excluding single overnight hotels on touring holidays where the quality of the hotel is comparable) or a change of tour itinerary which involves a destination being completely eliminated from the revised itinerary.

In the event of a significant change you may decide to:- (a) continue with the holiday as amended or (b) accept an alternative holiday which we may offer to you or (c) cancel your booking.

If you choose (c) we will refund all monies paid by you plus compensation on the scale below. No other claims for compensation or expenses will be considered.

When we have notified you of the changes and options available you must tell us of your decision as soon as possible and within any timescale we may need to set bearing in mind the need to safeguard the holiday arrangements of other customers.

11. What happens if the minimum number of passengers for a tour is not reached? We reserve the right to cancel a tour if the number of passenger bookings does not reach the minimum number required.

In the unlikely event of this happening and we have to cancel your holiday we will return to you all the money you have paid to us or offer you a suitable alternative holiday.

12. are there other reasons why you will cancel a holiday? A holiday may be changed or cancelled by reason of unusual and unforeseen circumstances beyond our control the consequences of which could not have been avoided even if all due care had been exercised. These circumstances include but are not limited to war, or the threat of war, riot, civil strife, terrorist activity, industrial disputes, fire, quarantine, epidemic or health risks, natural or nuclear disasters, port and terminal closures and adverse weather conditions.

If we do cancel your holiday at any time we are only liable for any monies which you have paid to us at the time of cancellation.

13. What is the extent of your liability? We accept responsibility if you or any member of your party is killed or injured as a result of an activity forming part of your holiday arrangements which you booked with us before your departure; or if any part of your holiday arrangements, booked with us in the UK, is not as described in the brochure or not of a reasonable standard; if the failure in your holiday arrangements or any death or personal injury is due to any fault on our part or that of our agents or suppliers whilst acting in the course of their employment. We do not accept responsibility if the failure, death or personal injury is not caused by any fault of

Fair Trading Agreement

46 47

ours or of our agents or suppliers or is caused by you or any of the following:

• Athirdpartynotconnectedwiththeprovisionofthetravelarrangements,or;

• unusualorunforeseencircumstanceswhich,evenwithallduecare,we,orouragents or suppliers, could not have anticipated or avoided.

• Aneventwhichweoroursuppliers,evenwithallduecare,couldnotforeseeorforestall, provided that in these 3 events we would still endeavour to give prompt assistance if you are in difficulty and, if you inform us that you don’t believe you have received the contracted service, we will make prompt efforts to find appropriate solutions.

For all other claims which do not involve personal injury, illness or death:

• Themostwewillhavetopayifweareliabletoyouistwicethepricethepersonaffected paid for their holiday (not including insurance premiums and amendment charges).

• Ourliabilitywillalsobelimitedinaccordancewith/orallrelevantinternationalconvention. These include the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail),the Geneva Convention (applies to transport by road) and the Paris Convention ( applies to accommodation ). You can get copies of the relevant conventions which may limit or remove the carrier’s liability to you and the amount which the carrier has to pay to you. If we make any payment to you or any member of your party for death, personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness. Our suppliers (such as accommodation or transport providers) have their own booking conditions or conditions or carriage, and these conditions are binding between you and the supplier. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier.

If we make any payment to you or any member of your party for death or personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness.

Please not this clause does not apply to any separate contracts that you enter into for excursions or activities during or outside of your package.

In the case of Lochs + Glens and Gleneagle Hotel Ulsterbus North West Tours are agents of the respective tour supplier. In all other products offered herein, Ulsterbus North West Tours are the principle operator

Please remember that some amenities (eg hotel lifts, swimming pools, etc) require servicing and cleaning and may not therefore be available at all times. Some services may be affected by weather conditions and their availability is entirely at the discretion of the provider of the service. Entertainment (particularly live entertainment) provided by hotels is frequently subject to demand and its nature and/or frequency may be varied if there is lack of demand or insufficient numbers staying in the hotel.

Some excursion itineraries include the use of ferries and other forms of transport which can be affected by inclement weather, and may have to be cancelled or arrangements changed. Whenever possible a suitable alternative excursion will be offered. We may on occasion have to deviate from the listed itinery.

The published running times of services are estimates only and we will not be liable for any loss (however caused) arising from delay or failure to operate services in accordance with published timings.

14. What do i need to do if i have to complain?

If you have a complaint during your holiday you should tell the driver / courier / representative at the earliest opportunity so that they can do their utmost to resolve the problem immediately.

If they are unable to resolve the matter to your satisfaction you must notify us in writing within 28 days after the end of the tour. Please address your letter to The Manager, Ulsterbus Tours, Foyle Street , Londonderry BT46 6AP and give the tour title and departure date.

If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it.

In deciding how to respond to your complaint we will take into account the date upon which you first drew the problem to our attention or that of our representative.

15. type of Coach and Coach seating Coach seat numbers are shown on your ticket and you retain the same seat throughout the tour however depending on the type of coach being used you may not get your allocated seat number as the seat layout sometimes differs depending on the type of coach. Passengers occupying seats other than those assigned to them may be asked to change seats.

The seats on our coaches are approximately 450 mm wide (17.71 inches). If you are

unable to sit within the space provided by a seat of the above dimensions you must advise us at the time of booking. In these circumstances you may, subject to availability, be allocated two adjoining seats (subject to payment of any additional charge).

If you do not provide us with the information at the time of booking, it may be that on arrival to commence your tour you will be unable to be accommodated on the coach and we then reserve the right to cancel your holiday with the application of full cancellation charges. No refund will be made to you nor will any expenses be met and we will have no further liability to you.

On occasions me have to use coaches which do not have a toilet or on board music but we do try to ensure this happens as little as possible.

16. no smoking policy We operate a strict No Smoking policy on all our coaches and in all our buildings and terminals. The use of e cigarettes is also forbidden on our coaches.

17. Conditions of carriage When you are travelling on an Ulsterbus Coach you are carried under the Ulsterbus Limited Conditions of Carriage a copy of which can be provided to you on request.

When travelling on a ferry or transport provided by any other courier, the Conditions of Carriage of that carrier apply and are subject to any applicable National Conditions or International Conventions which may limit or exclude liability. The Public Service Vehicle (Conduct of Drivers, Conductors and Passengers) Regulations 1990 as amended apply to all coaches throughout any holiday in the UK.

18. is there anything i cannot bring on the coach? You cannot bring a pet or other animal (other than a guide dog in the UK and ireland and then only by arrangement).

You must not play a radio or music player on a coach.

Consideration must be given to others in the use of mobile phones and excessive use is prohibited.

It is illegal to consume alcohol on the coach.

19. Passenger Behaviour We want all our customers to have a happy and carefree holiday but you must remember that you are responsible for your behaviour and the effect which it may have upon others.

Ulsterbus reserves the unconditional right to refuse a booking or terminate a client’s holiday in the event of either you or any member of your party being abusive, disruptive or behaving in a way which in our reasonable opinion, or in that of our suppliers, could cause damage or injury to others or affect the enjoyment of their holiday, or which could cause damage to property or to any Third Party.

Our driver / courier or the authorised official of any accommodation, visit, amenity or other means of transport used during a tour (eg ship) is entitled to refuse you boarding if in their reasonable opinion you are unacceptably under the influence of drink or drugs or are being violent, abusive or disruptive.

If this happens we will have no further obligations or liability to you.

If you are refused boarding on the outward journey we will regard it as a cancellation and the full cancellation charges as set out in paragraph 9 will apply.

If the refusal is during the tour or upon the return journey we have the right to terminate the contract without any further obligation to you and you will have to make your own arrangements thereafter.

If this happens Ulsterbus will not be under any obligation to pay you any refund or to compensate you for any loss which you may incur.

You should remember that you are responsible for ensuring that you are at the correct departure point at the correct time.

We cannot be liable for any loss or expense suffered by passengers because of their late arrival at any departure point.

All of the hotels and transport which we use have their own terms and conditions relating to conduct and behaviour and responsibility for any injury or damage caused to property, staff or customers. Copies of these terms and conditions can be made available by us upon request.

In the event of any claim being made for personal injury, loss or damage and any liability or obligation being imposed on us which arises as a result of unreasonable behaviour or conduct by you or any member of your party, we will require you to fully indemnify us in respect of all sums which we are required to pay arising from your conduct.

Ulsterbus North West Tours reserve the right to modify itineraries to conform with requests from the competent authorities in the UK + Ireland.

20. What happens if i am delayed? Your travel insurance may cover you for some delays. In addition where you are delayed on our coach for more than 6 hours in any one day we will seek to minimise discomfort where possible and arrange for refreshments.

21. is the cost of excursions included in the price? Excursions are included in the price of most holidays and refunds cannot be made for passengers not wishing to go on these excursions. Admission fees to buildings, grounds and use of guides, etc are included in the price of the holiday unless otherwise stated in the brochure.

22. Do i need a passport or travel documents? You are responsible for ensuring that you have the correct travel documents. We cannot be held liable for any loss or expense suffered by you or any member of your party because of an incorrect passport.

We strongly recommend that you carry your passport or other photographic identification when embarking on any of our tours.

If you are not a resident British / Irish / EU citizen or do not hold a full British / Irish / EU Passport you must seek passport and visa advice from the consulates of the countries you plan to visit prior to making a booking on one of our holidays.

23. Do i need to take out travel insurance? Our tours do not include travel insurance.

We strongly advise all our customers to take out travel insurance to cover medical and repatriation costs, personal injury, loss of baggage and cancellation charges. If you do not have adequate insurance and require our assistance whilst on holiday, we reserve the right to reclaim from you any medical repatriation or other expenses which we may incur on your behalf which would otherwise have been met by insurers.

24. What assistance will you give me if things go wrong when it is not your fault? If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of any activity which does not form part of your package travel arrangements or an excursion arranged through us in the UK, we shall at our discretion, offer advice, guidance and assistance. Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings. Our consent will be given subject to you undertaking to assign any costs, and benefits received under any relevant insurance policy to ourselves. We limit the cost of our assistance to you and any member of your party to [£5,000.00] per party.

25. accommodation Hotel accommodation varies across our programme and among the geographical areas which we cover. We use hotels ranging from 4 stars to small independent hotels. Customers’ attention is drawn to the rating clearly marked beside each one, as these are the most widely recognised indicator of accommodation standards.

26. Passengers with disabilities and health considerations Unfortunately, many hotels do not provide adequate facilities for guests with mobility problems or who suffer from other disabilities. You must notify us before you book if you or any member of your party suffers from any disability. We are keen to plan arrangements for your holiday so that any special needs and requests can be accommodated as far as possible. If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions or boarding and travelling on the coach or other means of transport you must let us know before booking. Not all the holidays in this brochure may be suitable for you. If you need advice or further information either you or your booking agent should contact the sales team. We must be informed at the time of booking if you are bringing a walking aid.

Foldable wheelchairs may be accommodated subject to space in the luggage compartment but agreement must be obtained at the time of booking. Other wheelchairs/mobility scooters may not be accommodated on tour coaches due to limited space and weight restrictions.

Should you suffer from any disability or medical condition which may affect your or other passengers ‘holiday , you must provide us with full verbal and written details at the time of booking. You must also provide verbal and written confirmation that all assistance you require will be provided by your travel companion(s). You must keep us informed or any deterioration of any condition or disability.

We regret we must reserve the right to decline or cancel any booking whenever we reasonably feel unable to accommodate the needs or restrictions of any particular customer, where in our reasonable opinion, the medical condition or disability is likely to have a significant adverse effect on other customers taking the same holiday.

27. special requests If you have a special request, we will do our best to help but, save as set out below; we cannot guarantee that it will be fulfilled. Please ianform your travel agent or us (if you are booking direct) of your request before you make your booking and ensure that you provide as much detail as possible. If fulfilment of your special request is vital to your holiday, it must be specifically agreed with us before or at the time when you make your booking. We will comply with any special request which has been specifically agreed. General confirmation that a special request has been noted or passed on to our supplier is not confirmation that your request will be met. All special requests are subject to availability unless and until they are specifically confirmed by us. If fulfilment of your special request incurs any additional costs, we will either invoice this prior to your departure or inform you that it will have to be paid locally. If your special request relates to a special diet, please

tell us before booking or as soon as you are medically advised and send us a copy of the diet. We will contact the hotel or hotels on your holiday, but please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so unless they have specifically confirmed to us that a special diet will be catered for. Where we think that a hotel is unlikely to be able to cope with a special diet we will tell you prior to issuing a booking confirmation so that you can exercise your right to cancel without charge. Any extra cost incurred by you during your package must be paid to the hotel prior to departure from the hotel.

Any other request , for example , low floor rooms will be passed on to the hotel but the request may not be fulfilled. If your request involves an extra cost you must pay this to the hotel before leaving.

28. single occupancy Single occupancy of rooms when available may be subject to a supplementary charge as added by respective hotels, and this will be shown on the brochure page.

29. entertainment Where nightly entertainment is part of the package we may give some details on the respective brochure page. Where it is not specified it may still be provided at the discretion of the hotel, it may also be withdrawn due to lack of demand or for operational reasons.

30. Data Protection act In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we, and your travel agent, need to use the information you provide such as name, address, any special needs/dietary requirements, etc.

We take full responsibility for ensuring that proper measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as hotels, transport companies, etc. The information may also be supplied to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Areas (EEA) controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not, however, pass information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities or dietary/religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons. Please note that where information held by your travel agent, this is subject to your agent’s own data protection policy. Your data controller is [the Administration Manager]. You are entitled to a copy of your information held by us. If you would like to see this, please contact us. We retain your full contact details and other information in secure files and electronic storage facilities. We may use this information to contact you by mail, telephone or electronic means. We may provide you with details of other goods and services including those of selected third parties. If you do not wish to receive the further information about products and services from ourselves , please write to the data controller.

31. Health & safety on holiday In some foreign countries, standards of infrastructure, safety and hygiene may be lower than those to which we are accustomed in the UK. You should therefore exercise greater care for your own protection. Further information can be obtained from your GP or from your travel agent, who can provide you with the leaflet “Health Advice for Travellers” published by the Department of Health. Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time. If you are planning to undertake a bus or coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor’s certificate confirming that you are fit to travel. During the journey we will provide comfort stops as frequently as possible. During these stops you are encouraged to get off the coach and walk around. Exercise reduces any discomfort which may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration.

We use only the following pick up/drop off points (depending on tour):

Coleraine, Jet CentreBallymena, Larne Road RoundaboutLimavady Bus stationFoyle street Bus station

strabane Bus stationnewtownstewart Bypassomagh Bus stationstena terminal Belfast

Ulsterbus Foyle st 028 7127 3157Ulsterbus Limavady 028 7776 2101

Ulsterbus strabane 028 7138 2393Ulsterbus omagh 028 8224 2711

email: [email protected]

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