NORTH SHORE COMMUNITY COLLEGE’S Graduating Class of 2000myweb.northshore.edu/users/llachape/graduate_follow_up/Class_of_… · The survey lists the following employment classifications:

NORTH SHORE COMMUNITY COLLEGE’SGraduating Class of 2000

A 10-Month Follow-Up Study

Prepared by:The Office of Planning and Research

May 2002

Contents

Highlights of Class of 2000 i

Introduction 1

MethodSurvey Administration 1Instrument 2Participants 2

ResultsTotal Respondents 2

Career Program ResponsesEmployment Status 3Graduates’ Assessments of Their NSCC Experiences 19Educational Status, Plans and Aspirations 20

Transfer Program ResponsesEducational Status, Plans and Aspirations 24

Linear Trend Data: Class of 1996 - 2000 30

AppendixGraduate Follow-Up Survey Instrument 31Question 16: Where are you enrolled and what is your program of study? 35Question 20 Comments: Do you have any additional comments/ suggestions regarding your educational experiences at North Shore? 39

ii

Highlights of the Class of 2000A 10-Month Follow-Up Study

• ALL GRADUATES

• 790 students graduated in the Class of 2000 (August 1999, January 2000, andJune 2000) from 73 programs of study.

• 54.2% (n=430) of the graduates responded to the survey; 83.7% (n=360) wereCareer Graduates while 16.3% (n=70) were Transfer Graduates.

• CAREER GRADUATES

Massachusetts Department of Education Performance Indicators:• 59.1% (n=39) of the programs of study met the response rate standard of 65%.• 68.2% (n=45) of the programs met the positive placement rate standard of 85%.

Employment Status:• 76.1% are employed, 36.4% are pursuing additional education, 20.0% are

unemployed or not in the labor force.• Median salary ranged from $10.00 - $14.99 per hour.• 57.9% had secured their first jobs prior to graduating with 84.0% employed within 3-

months of graduation.• 96.9% of fulltime working graduates indicated NSCC adequately or more than

adequately prepared them for their present occupation. Educational Status, Plans and Aspirations:• 82.6% intended to complete a Certificate or Degree program at NSCC.• 36.6% were currently attending school full or parttime.• 63.4% were not enrolled in school, but 54.5% plan to attend at a later date. Educational Experiences at NSCC:• 95.2% were satisfied with the instruction in their major field of study.• 91.8% would definitely choose to attend NSCC, if they were to start college again.• 95.9% rated their NSCC educational experience as excellent or good.• 75.1% would definitely choose the same major area of study again.

• TRANSFER GRADUATES

Educational Status, Plans and Aspirations:• 41.7% of the graduates responded to the survey.• 67.1% have successfully transferred to another college/university and are currently

attending school.• 82.6% of those not currently attending school plan to continue at a later date.

INTRODUCTION

Each year, North Shore Community College administers a follow-up survey to program

graduates. In March 2001, the survey was distributed to the 790 certificate and degree program

graduates of the Class of 2000. The results of this survey were reported to the Massachusetts’

Department of Education (MDOE) via the College’s Fall 2001 Career and Technical Education

Report which measures the effectiveness of all occupational programs by four Core Indicators of

Effectiveness as mandated by the Perkins Vocational and Technical Act of 1998. Core Indicator 3

requires the College to achieve a 65% response rate and an 85% positive placement rate of it’s

occupational graduates (i.e., a graduate has enlisted in the military, is employed, or is pursuing

additional education) in each program of study.

Additionally, the follow-up survey provides feedback to College departments/divisions

regarding graduates’ opinions of the quality of educational services, as well as information on the

impact and effectiveness of their schooling when applied to their place of employment or continuing

education pursuits. As such, the Graduate Follow-Up Study provides information for both academic

and institutional planners to enhance NSCC’s academic and institutional services.

The report is organized in three major sections: Survey Method and Participants, Career

Respondent Results and Transfer Respondent Results. Further, the Career/Transfer Respondent

sections are presented according to the sections of the survey: Demographic Descriptors,

Employment Status, Educational Status, Plans and Aspirations, and Graduates’ Assessment of

their NSCC Experiences. The report closes with a summary of the key findings. The survey

instrument, comments, and a listing of institutions where NSCC’s graduates are continuing their

education are included in the Appendix.

METHOD

Survey Administration

In March 2001, a Graduate Follow-Up Survey packet consisting of a cover letter, survey, and

business reply envelope was mailed to all 790 North Shore graduates of the Class of 2000. After

ten working days, a reminder postcard was mailed to those graduates who did not respond.

Between May and August 2001, telephone interviews were conducted with graduates who had not

returned their surveys.

Instrument

The four-page Graduate Follow-Up survey is composed of three sections. Section A:

Assessment of Your NSCC Experience and Education, Section B: Employment Status, and

Section C: Your Educational Status, Plans, and Aspirations. For students who were contacted

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via the telephone, interviewers obtained information on selected questions. These included items

1-5 in Section A, items 10-13 in Section B, and items 15-19 in Section C.

Employment and educational status data from the survey are used to report both response

and positive placement rates to meet MDOE requirements of Core Indicator 3. All other information

provides college faculty and staff with feedback about graduates’ accomplishments in reference to

employment and continuing education and about NSCC’s performance as an institution of higher

education.

ParticipantsThe 790 graduates of NSCC’s Class of 2000 span 73 programs of study, 45 degree programs

and 28 certificate programs. Table 1 indicates demographic descriptors of the group: gender,

ethnicity/race, and special needs. By comparison to the Class of 1999, female graduates of both

Degree and Certificate Programs have increased from 419 to 546 (N=30.3%), while the number of

male graduates (N=244) decreased 2.4% (1999 N = 250). With the exception of the American

Indian population, which declined by 25% (1 student) from the class of 1999, all ethnicity/race

groups increased in the Class of 2000. The growth was led by the African American population,

which nearly doubled to 4.9% from 2.5% in 1999. The white graduate population declined from

91.2% in 1999 to 87.3% in 2000.

TABLE 1DEMOGRAPHIC DESCRIPTORS OF CLASS OF 2000 GRADUATES

Demographic Descriptors Certificate Programs Degree Programs All ProgramsGender Men 57 27.3% 187 32.3% 244 30.8% Women 162 72.7% 384 67.7% 546 69.1%

Ethnicity/Race Am Ind/Alaskan Native 0 0.0% 3 0.5% 3 0.4% Asian American 2 0.9% 6 1.1% 8 1.0% African American 11 4.9% 28 5.0% 39 4.9% Hispanic 13 5.7% 27 4.8% 40 5.1% White 188 86.3% 502 87.7% 690 87.3% Other 5 2.2% 5 0.9% 10 1.3%

Special Needs Limited English Proficient 6 2.6% 17 3.0% 23 2.9% Disabilities 23 10.1% 31 5.5% 54 6.8%

There are no notable discrepancies between certificate and degree program graduates in terms of

gender, ethnicity, and special needs distribution (i.e., LEP and Disabilities).

RESULTS

Respondents

The Graduate Follow-Up Survey was completed by a total of 430 graduates. Table 3 shows

that surveys were completed by at least one graduate in 66 of the 73 programs. The following

programs had no respondents: Animal Care Specialist (Cert), Business Marketing, Executive

Administrative Assistant, Medical Transcription (Cert), Computer Applications (Cert), and Criminal

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Justice (Cert). The respondents are similar to their cohort in type of degree, gender, ethnicity, and

special needs indicators.TABLE 2

COMPARISON OF SURVEY RESPONDENTS TO THE CLASS OF 2000

Class Pro- Award Gender Racial/Ethnic Heritage Limited Dis-of

2000gram Certi-

ficate De-gree

Men Wom-en

AmecInd

Asian AfricanAmerc

His-panic

White Ukn Eng.Prof

abili-ties

# % % % % % % % % % % % %Total Graduates 73 27.3 72.7 30.9 69.1 0.4 1.0 4.9 5.1 87.3 1.3 2.9 6.8Respondents 66 31.3 68.7 30.0 70.0 0.5 1.2 4.7 5.8 86.7 1.2 2.1 7.0

♦♦♦♦ CAREER PROGRAM RESPONSES

Table 3 presents demographic descriptors for each Career program and provides the

number of graduates, and the number and percent of graduates who responded to the survey with

their corresponding demographic descriptors of gender, ethnicity, and special needs. The number

of first generation college students is listed in the last column of the table. Data indicate:

• Six programs show no respondents, and only 39 of the 66 Career programsregistered a 65% or greater response rate.

• An overall 57.9% response rate was obtained (n=360 out of 622 graduates). TheClass of 2000 response rate was lower than last year’s 66.3% and lower than theMDOE mandated 65% response rate.

• The percentage of Disabled students (6.7%) has more than quadrupled since theclass of 1999 (1.5%), while the percentage of First Generation college studentsdecreased (-6.3%), but still accounts for more than one fifth of the total Careerprogram graduate population (21.4%).

Employment Status

The survey lists the following employment classifications: a) military, b) employed in a

related field [fulltime or part-time], c) pursuing additional education, d) employed in a non-related

field, e) unemployed, and f) not in the labor force. The employment status of graduates by program

is summarized in Table 4. The total number of graduates is listed along with the number of

respondents and their corresponding employment status. The data are duplicated headcounts

within each program. Thus, if a graduate is employed as well as pursuing additional education, that

graduate is counted under both headings.

Table 3Demographic Description of the Class of 2000 Career Respondents by Programs of Study

Total Respondents Gender Race/Ethnicity Limited 1st Gen

Code Program of Study Grads Men Women Am Ind Asian Afr-Am Hisp White Ukn Eng ProfDisabled Col Stds# # % # # # # # # # # # # #

AGRICULTURAL, FOOD, ANIMAL & ENVIRONMENTAL TECHNOLOGIESAC Animal Care Specialist Cert 1 0 0% 0 0 0 0 0 0 0 0 0 0 0

AH Animal Care Specialist 2 1 50% 1 0 0 0 0 0 1 0 0 0 1

CF Culinary Arts & Food Service 8 2 25% 1 1 0 0 0 0 2 0 0 0 1

DT Nutritional Sciences & Diet Tech 4 3 75% 0 3 0 0 0 0 3 0 0 0 0

FL Floriculture 6 4 67% 0 4 0 0 0 0 4 0 0 0 1

FT Food Science & Technology 1 1 100% 0 1 0 0 0 0 1 0 0 0 0

GG Professional Grooming 1 1 100% 0 1 0 0 0 0 1 0 0 0 0HU Horticulture 13 9 69% 9 0 0 0 0 9 0 0 0 1

UF Urban & Community Forestry 7 3 43% 2 1 0 0 0 0 3 0 0 0 1

VT Veterinary Technology 5 2 40% 0 2 0 0 0 0 2 0 0 0 0

BUSINESS/OFFICE PROGRAMSAV Aviation Science 3 3 100% 3 0 0 0 0 0 3 0 0 0 0

BA Business Accounting 9 3 33% 0 3 0 0 0 0 3 0 0 0 0

BM Business Management 17 6 35% 1 5 0 0 0 1 5 0 0 0 0

BK Business Marketing 2 0 0% 0 0 0 0 0 0 0 0 0 0 0

ES Executive Administrative Asst 4 0 0% 0 0 0 0 0 0 0 0 0 0 0

GR Digital Graphic Design Cert 8 4 50% 1 3 0 0 0 0 4 0 0 0 0

OS Health Care Office Support Cert 1 1 100% 0 1 0 0 1 0 0 0 1 0 0

LS Legal Administrative Asst 8 4 50% 0 4 0 0 2 1 1 0 0 0 0

LO Legal Office Certificate 4 3 75% 0 3 0 0 1 0 2 0 0 0 1

MS Medical Adm Asst/Secretary 3 2 67% 0 2 0 0 0 0 2 0 0 0 1

MT Medical Transcriptionist Cert 3 0 0% 0 0 0 0 0 0 0 0 0 0 0

OP Word Processing Adm Asst 5 3 60% 0 3 0 0 0 1 2 0 1 0 3

TG Tourism & Guest Services 11 8 73% 2 6 0 0 0 0 8 0 0 1 2

WP Word Processing Cert 6 4 67% 0 4 0 0 0 0 4 0 0 1 2

COMPUTER CAREERSCP Computer Programming for Business 4 4 100% 1 3 0 0 0 0 4 0 0 0 1

CO Computer Applications 4 3 75% 2 1 0 0 0 1 2 0 0 0 2

CC Computer Applications Cert 2 0 0% 0 0 0 0 0 0 0 0 0 0 0

UC C-Unix Cert 1 1 100% 1 0 0 0 0 0 1 0 0 0 0




PC PC Repair Cert 7 5 71% 2 3 0 1 0 0 4 0 1 1 0

HEALTH CAREERSLH Health Science 3 2 67% 0 2 0 0 0 0 2 0 0 0 2

MC Medical Assisting Cert 9 5 56% 0 5 0 0 0 1 4 0 0 0 0

NE Nurse Education 51 36 71% 2 34 0 0 4 1 31 0 0 0 7

OT Occupational Therapy Asst 28 8 29% 1 7 0 0 1 0 7 0 0 0 4

OTX Occupational Therapy Asst Accl 19 7 37% 0 7 1 0 0 0 6 0 0 0 2

PN Practical Nursing Cert 28 20 71% 2 18 0 0 4 0 15 1 1 0 4

PF Physical Fitness Cert 2 1 50% 0 1 0 0 0 0 1 0 0 0 0

PT Physical Therapist Assistant 22 11 50% 5 6 0 0 0 0 11 0 1 0 2

RS Respiratory Therapy 6 4 67% 0 4 0 0 0 0 4 0 0 0 0

RT Radiologic Technology 9 6 67% 0 6 0 0 0 0 6 0 0 0 2

SL Speech/Language Path. Aide Cert 2 1 50% 0 1 0 0 0 0 1 0 0 0 0

ST Surgical Tech Cert 7 2 29% 1 1 0 0 0 0 2 0 0 2 1

WH Wellness & Healing Arts Cert 3 2 67% 0 2 0 0 0 0 2 0 0 1 0

HUMAN SERVICE CAREERSCJ Criminal Justice 34 16 47% 7 9 1 0 0 1 14 0 0 2 5

JC Criminal Justice Cert 1 0 0% 0 0 0 0 0 0 0 0 0 0 0

HA Drug & Alcohol Rehabilitation 17 12 71% 5 7 0 0 0 2 10 0 0 1 2

HE Early Childhood Education 29 20 69% 0 20 0 0 1 2 16 1 1 1 9

HT Infant/Toddler Childcare Cert 6 4 67% 0 4 0 0 0 0 4 0 0 2 1

FC Fire Science Cert 18 12 67% 12 0 0 0 0 0 12 0 0 1 1

FS Fire Science Degree 40 29 73% 29 0 0 0 1 3 25 0 0 2 3

HG Gerontology Cert 2 2 100% 1 1 0 0 0 0 2 0 0 1 0

HS Gerontology/Social Welfare 3 3 100% 0 3 0 0 1 0 2 0 0 1 1

HM Mental Health 6 4 67% 0 4 0 0 2 1 1 0 0 1 2

DD Developmental Disabilities 1 1 100% 1 0 0 0 0 0 1 0 0 0 0

DV Developmental Dis Casewrk Cert 7 6 86% 2 4 0 0 0 0 5 1 0 1 1

HP Paralegal Studies 11 6 55% 0 6 0 0 0 0 4 2 0 0 1

HL Substance Abuse Counseling Cert 38 21 55% 6 15 0 0 0 3 18 0 0 3 3

TE Teacher Aide Certificate 17 12 71% 1 11 0 0 1 4 7 0 1 0 5




INDUSTRIAL TECHNOLOGIESCD CAD/Certificate 2 1 50% 1 0 0 0 0 0 1 0 0 0 0IE Industrial Electronics 1 1 100% 1 0 0 0 0 0 1 0 0 0 0

ME Manufacturing Engineering Tech 3 2 67% 1 1 0 0 0 0 2 0 0 0 0

WD Web Development Cert 3 2 67% 1 1 0 0 0 0 2 0 0 0 0

MISCELLANEOUSLB Biotechnology 6 6 100% 3 3 0 0 0 0 6 0 0 0 1

TC Technical Writing Cert 1 1 100% 1 0 0 0 0 0 1 0 0 0 0

TRANSITIONAL PROGRAMSTRM Multi-Skilled Health Cert 1 1 100% 1 0 0 0 0 0 1 0 0 1 1

TRS Human Services Cert 1 1 100% 0 1 0 0 0 0 1 0 0 0 0

TECHNICAL TRAINING PROGRAMSzCM Cosmetology (clock hour Cert) 35 12 34% 0 12 0 0 0 1 11 0 0 1 0

TOTALS 622 360 57.9% 110 250 2 1 19 23 310 5 7 24 7730.6% 69.4% 0.6% 0.3% 5.3% 6.4% 86.1% 1.4% 1.9% 6.7% 21.4%

n:\survey\Grads00\Internal Report\Table3.xls

Table 4Class of 2000 Graduate Follow-Up Survey: Employment Status of Career Respondents

Total Respon- Employment Status* Pursuing* Looking Not in Un-Code Program of Study Grads dents Military FT PT Self- Self- Additional for Labor known

Emp Emp Emp FT Emp PT Education Emp Force# # # # # # # # # # #

AGRICULTURAL, FOOD, ANIMAL & ENVIRONMENTAL TECHNOLOGIESAC Animal Care Specialist Cert 1 0 0 0 0 0 0 0 0 0 0AH Animal Care Specialist 2 1 0 0 0 1 0 1 0 0 0CF Culinary Arts & Food Service 8 2 0 0 2 0 0 1 0 0 0DT Nutritional Sciences & Diet Tech 4 3 0 1 1 0 0 2 0 1 0FL Floriculture 6 4 0 1 1 0 0 2 0 2 0FT Food Science & Technology 1 1 0 1 0 0 0 0 0 0 0GG Professional Grooming 1 1 0 0 0 0 0 1 0 1 0HU Horticulture 13 9 0 5 0 1 0 3 0 3 0UF Urban & Community Forestry 7 3 0 1 0 0 0 2 0 2 0VT Veterinary Technology 5 2 0 1 0 0 0 1 0 1 0

BUSINESS/OFFICE PROGRAMSAV Aviation Science 3 3 0 3 0 0 0 0 0 0 0BA Business Accounting 9 3 0 2 0 0 0 0 1 0 0BM Business Management 17 6 0 5 0 0 0 2 0 1 0BK Business Marketing 2 0 0 0 0 0 0 0 0 0 0ES Executive Administrative Asst 4 0 0 0 0 0 0 0 0 0 0GR Digital Graphic Design Cert 8 4 0 1 1 0 0 2 0 2 0OS Health Care Office Support Cert 1 1 0 1 0 0 0 1 0 0 0LS Legal Administrative Asst 8 4 0 2 1 0 0 0 0 1 0LO Legal Office Certificate 4 3 0 1 2 0 0 0 0 0 0MS Medical Adm Asst/Secretary 3 2 0 1 1 0 0 0 0 0 0MT Medical Transcriptionist Cert 3 0 0 0 0 0 0 0 0 0 0OP Word Processing Adm Asst 5 3 0 2 1 0 0 0 0 0 0TG Tourism & Guest Services 11 8 0 3 2 0 0 4 0 2 0WP Word Processing Cert 6 4 0 4 0 0 0 2 0 0 0

COMPUTER CAREERSCP Computer Programming for Business 4 4 0 2 1 0 0 1 1 0 0CO Computer Applications 4 3 0 2 1 0 0 1 0 0 0CC Computer Applications Cert 2 0 0 0 0 0 0 0 0 0 0UC C-Unix Cert 1 1 0 1 0 0 0 0 0 0 0PC PC Repair Cert 7 5 0 3 0 0 0 2 0 2 0

* Respondents may be counted in more than one column e.g., employed and pursuing add'l education




HEALTH CAREERSLH Health Science 3 2 0 1 1 0 0 2 0 0 0MC Medical Assisting Cert 9 5 0 3 0 0 0 2 0 2 0NE Nurse Education 51 36 0 14 18 0 0 2 0 2 0OT Occupational Therapy Asst 28 8 0 4 3 0 0 2 0 1 0OTX Occupational Therapy Asst Accl 19 7 0 3 2 0 1 2 0 1 0PN Practical Nursing Cert 28 20 0 10 5 0 0 9 0 5 0PF Physical Fitness Cert 2 1 0 1 0 0 0 0 0 0 0PT Physical Therapist Assistant 22 11 0 7 2 0 0 3 0 2 0RS Respiratory Therapy 6 4 0 3 1 0 0 0 0 0 0RT Radiologic Technology 9 6 0 5 1 0 0 0 0 0 0SL Speech/Language Path. Aide Cert 2 1 0 0 1 0 0 0 0 0 0ST Surgical Tech Cert 7 2 0 1 0 0 0 1 0 1 0WH Wellness & Healing Arts Cert 3 2 1 0 1 0 0 1 0 0 0

HUMAN SERVICE CAREERSCJ Criminal Justice 34 16 1 5 2 0 0 10 0 7 0JC Criminal Justice Cert 1 0 0 0 0 0 0 0 0 0 0HA Drug & Alcohol Rehabilitation 17 12 0 7 2 0 0 9 0 2 0HE Early Childhood Education 29 20 0 14 4 1 0 8 0 1 0HT Infant/Toddler Childcare Cert 6 4 0 1 0 0 0 3 0 3 0FC Fire Science Cert 18 12 0 12 0 0 0 1 0 0 0FS Fire Science Degree 40 29 0 27 0 0 0 5 0 0 0HG Gerontology Cert 2 2 0 0 0 0 0 0 1 1 0HS Gerontology/Social Welfare 3 3 0 2 0 0 0 0 1 0 0HM Mental Health 6 4 0 2 2 0 0 1 0 0 0DD Developmental Disabilities 1 1 0 1 0 0 0 0 0 0 0DV Developmental Dis Casewrk Cert 7 6 0 2 0 0 0 3 1 3 0HP Paralegal Studies 11 6 0 2 1 0 0 6 0 3 0HL Substance Abuse Counseling Cert 38 21 0 9 2 0 0 17 1 8 0TE Teacher Aide Certificate 17 12 0 7 3 1 0 7 0 1 0





INDUSTRIAL TECHNOLOGIESCD CAD/Certificate 2 1 0 0 0 0 0 1 0 1 0IE Industrial Electronics 1 1 0 1 0 0 0 0 0 0 0ME Manufacturing Engineering Tech 3 2 0 2 0 0 0 0 0 0 0WD Web Development Cert 3 2 0 0 0 0 0 0 0 1 1

MISCELLANEOUSLB Biotechnology 6 6 0 5 0 0 0 2 0 1 0TC Technical Writing Cert 1 1 0 1 0 0 0 0 0 0 0

TRANSITIONAL PROGRAMSTRM Multi-Skilled Health Cert 1 1 0 0 0 0 0 1 0 0 0TRS Human Services Cert 1 1 0 0 0 0 0 1 1 0 0

TECHNICAL TRAINING PROGRAMSzCM Cosmetology (clock hour Cert) 35 12 1 5 2 2 0 4 0 1 0

TOTALS 622 360 3 200 67 6 1 131 7 65 10.8% 55.6% 18.6% 1.7% 0.3% 36.4% 1.9% 18.1% 0.3%


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• 76.1% (n=274) of the responding graduates are employed full-time or part-time,36.4% (n=131) are pursuing additional education, and 20% (n=72) are lookingfor employment or are not in the labor force.

• 57.2% of 2000 graduates were employed full time (n=206) and 18.9% part-time(n=68).

• More than one third (36.4%) of the respondents are pursuing additionaleducation.

• 1.9% of respondents (n=7) indicated that they are looking for employment,down from 4.7% of 1999 respondents. The number of 2000 graduatesresponding as “not in the labor force” (n=65, 18.1%) was up significantly from5.9% in 1999.

In terms of meeting Core Indicators of Performance, graduates who are unemployed or not in

the labor force are not considered positive placements. Table 5 shows the graduates’ unduplicated

employment status by program based on the statewide indicators. If a graduate responds that

he/she is both working and pursuing additional education, the graduate is counted under the

employment category. The total and number of surveyed graduates are presented followed by their

corresponding employment status or classification. The last column indicates whether or not the

85% placement indicator was met for the program. The placement standard is calculated by

summing the number of surveyed graduates who enlisted in the military, are employed or have

pursued additional education divided by the total number of respondents. Data from Table 5

indicates:

• More than three fourths (76.1%) of the respondents are employed .

• Of the 66 programs, More than three fourths (80.3%, n=53) met the performancestandards.

• Graduate respondents of 22 Career programs indicated they were all employed.The majority of those respondents graduated from Business/Office and HealthCareer Programs.

Table 6 shows the reported hourly wage ranges of graduates who are employed by

program of study. Almost half of the respondents (n=79, 46.2%) earn between $10.00-

$14.99 and more than one out of four (50 or 29.2%) earn between $15 and $19.99 per

hour. The remaining respondents report the following: 7.6% earn $5.00-$9.99, 13.5% earn

$20-$24.99, and 3.6% earn more than $25.00 per hour.

Graduates employed full-time in a related field were asked to provide additional information

regarding their job search process, adequacy of NSCC’s preparation for their present occupation,

and job satisfaction. 161 graduates responded and provided information about their job seeking

process. Data on the job search process is indicated in Table 7. The adequacy of NSCC’s

preparation of graduates is shown in Table 8 by program of study.

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Job Search Process:

• Length of Time to Obtain their FIRST Full-time Position: More than half (57.9%) of thegraduates obtained jobs prior to graduating. Almost one third (26.2%) found a positionwithin three months of graduation. For some 6.5% of the graduates, the process tookseven or more months of job searching.

• NSCC Preparation for the Workforce: The majority of the respondents indicated thatthey were More than Adequately (46.9%) or Adequately (50.0%) prepared for the work theyare presently doing.

• Problem Areas in Job Search: 24.1% (n=13) of the respondents indicated that Finding aJob that Paid Enough was a major/moderate problem area. 15.8% indicated that Findingthe Kind of Job I Wanted was problematic. Finding a job where I wanted to live was aproblem for 10.5%.

Table 5Employment Status of Career Graduates

Total No. Employment Status Addi- Looking Not in Un- 85%

Code Program of Study Grads Resp Military Working tional for Labor known Pef Std

Edu Emp Force Met

# # # # # # # %

AGRICULTURAL, FOOD, ANIMAL & ENVIRONMENTAL TECHNOLOGIESAC Animal Care Specialist Cert 1 0 0 0 0 0 0 0 NA

AH Animal Care Specialist 2 1 0 1 0 0 0 0 100.0%

CF Culinary Arts & Food Service 8 2 0 2 0 0 0 0 100.0%

DT Nutritional Sciences & Diet Tech 4 3 0 2 1 0 0 0 100.0%

FL Floriculture 6 4 0 2 2 0 0 0 100.0%

FT Food Science & Technology 1 1 0 1 0 0 0 0 100.0%

GG Professional Grooming 1 1 0 0 1 0 0 0 100.0%

HU Horticulture 13 9 0 6 3 0 0 0 100.0%

UF Urban & Community Forestry 7 3 0 1 2 0 0 0 100.0%

VT Veterinary Technology 5 2 0 1 1 0 0 0 100.0%

BUSINESS/OFFICE PROGRAMSAV Aviation Science 3 3 0 3 0 0 0 0 100.0%

BA Business Accounting 9 3 0 2 0 1 0 0 66.7%

BM Business Management 17 6 0 5 1 0 0 0 100.0%

BK Business Marketing 2 0 0 0 0 0 0 0 NA

ES Executive Administrative Asst 4 0 0 0 0 0 0 0 NA

GR Digital Graphic Design Cert 8 4 0 2 2 0 0 0 100.0%

OS Health Care Office Support Cert 1 1 0 1 0 0 0 0 100.0%

LS Legal Administrative Asst 8 4 0 3 0 0 1 0 75.0%

LO Legal Office Certificate 4 3 0 3 0 0 0 0 100.0%

MS Medical Adm Asst/Secretary 3 2 0 2 0 0 0 0 100.0%

MT Medical Transcriptionist Cert 3 0 0 0 0 0 0 0 NA

OP Word Processing Adm Asst 5 3 0 3 0 0 0 0 100.0%

TG Tourism & Guest Services 11 8 0 5 2 0 0 1 87.5%

WP Word Processing Cert 6 4 0 4 0 0 0 0 100.0%

COMPUTER CAREERSCP Computer Programming for Business 4 4 0 3 0 1 0 0 75.0%

CO Computer Applications 4 3 0 3 0 0 0 0 100.0%

CC Computer Applications Cert 2 0 0 0 0 0 0 0 NA

UC C-Unix 1 1 0 1 0 0 0 0 100.0%

PC PC Repair 7 5 0 3 2 0 0 0 100.0%

HEALTH CAREERSLH Health Science 3 2 0 2 0 0 0 0 100.0%

MC Medical Assisting Cert 9 5 0 3 2 0 0 0 100.0%

NE Nurse Education 51 36 0 32 2 0 2 0 94.4%

OT Occupational Therapy Asst 28 8 0 7 0 0 1 0 87.5%

OTX Occupational Therapy Asst Accl 19 7 0 5 1 0 0 1 85.7%

PN Practical Nursing Cert 28 20 0 15 5 0 0 0 100.0%

PF Physical Fitness 2 1 0 1 0 0 0 0 100.0%

PT Physical Therapist Assistant 22 11 0 9 2 0 0 0 100.0%

RS Respiratory Therapy 6 4 0 4 0 0 0 0 100.0%

RT Radiologic Technology 9 6 0 6 0 0 0 0 100.0%

SL Speech/Language Path. Aide Cert 2 1 0 1 0 0 0 0 100.0%

ST Surgical Tech Cert 7 2 0 2 0 0 0 0 100.0%

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Table 5Employment Status of Career Graduates

Total No. Employment Status Addi- Looking Not in Un- 85%

Code Program of Study Grads Resp Military Working tional for Labor known Pef Std

Edu Emp Force Met

# # # # # # # %

WH Wellness & Healing Arts 3 2 1 1 0 0 0 0 100.0%

HUMAN SERVICE CAREERSCJ Criminal Justice 34 16 1 7 7 0 0 1 93.8%

JC Criminal Justice Cert 1 0 0 0 0 0 0 0 NA

HA Drug & Alcohol Rehabilitation 17 12 0 9 1 0 0 2 83.3%

HE Early Childhood Education 29 20 0 19 1 0 0 0 100.0%

HT Infant/Toddler Childcare Cert 6 4 0 1 3 0 0 0 100.0%

FC Fire Science Cert 18 12 0 12 0 0 0 0 100.0%

FS Fire Science Degree 40 29 0 27 2 0 0 0 100.0%

HG Gerontology Cert 2 2 0 0 0 1 1 0 0.0%

HS Gerontology/Social Welfare 3 3 0 2 0 1 0 0 66.7%

HM Mental Health 6 4 0 4 0 0 0 0 100.0%

DD Developmental Disabilities 1 1 0 1 0 0 0 0 100.0%

DV Developmental Dis Casewrk Cert 7 6 0 2 2 1 1 0 66.7%HP Paralegal Studies 11 6 0 3 3 0 0 0 100.0%HL Substance Abuse Counseling Cert 38 21 0 11 8 0 1 1 90.5%

TE Teacher Aide Certificate 17 12 0 11 1 0 0 0 100.0%

INDUSTRIAL TECHNOLOGIESCD CAD/Certificate 2 1 0 0 1 0 0 0 100.0%

IE Industrial Electronics 1 1 0 1 0 0 0 0 100.0%

ME Manufacturing Engineering Tech 3 2 0 2 0 0 0 0 100.0%

WD Web Development Cert 3 2 0 0 0 0 1 1 0.0%

MISCELLANEOUSLB Biotechnology 6 6 0 5 1 0 0 0 100.0%

TC Technical Writing Cert 1 1 0 1 0 0 0 0 100.0%

TRANSITIONAL PROGRAMS

TRM Multi-Skilled Health 1 1 0 0 1 0 0 0 100.0%

TRS Human Services Cert 1 1 0 0 1 0 0 0 100.0%

TECHNICAL TRAINING PROGRAMSzCM Cosmetology (clock hour Cert) 35 12 1 9 1 0 0 1 91.7%

TOTALS 622 360 3 274 62 5 8 8 94.2%

0.8% 76.1% 17.2% 1.4% 2.2% 2.2%

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Table 6Reported Wage Ranges of 2000 Career Graduates Who Are Employed

Total Survey Grads Salary Range

Code Program of Study Grads Resp Work- $5.00- $10.00- $15.00- $20.00- $25.00- $30.00- $35.00

ing* $9.99 $14.99 $19.99 $24.99 $29.99 $34.99 or over# # # # # # # # # #

AGRICULTURAL, FOOD, ANIMAL & ENVIRONMENTAL TECHNOLOGIESAC Animal Care Specialist Cert 1 0 0 0 0 0 0 0 0 0

AH Animal Care Specialist 2 1 1 0 1 0 0 0 0 0

CF Culinary Arts & Food Service 8 2 1 1 0 0 0 0 0 0

DT Nutritional Sciences & Diet Tech 4 3 2 0 2 0 0 0 0 0

FL Floriculture 6 4 1 0 1 0 0 0 0 0

FT Food Science & Technology 1 1 1 0 1 0 0 0 0 0

GG Professional Grooming 1 1 0 0 0 0 0 0 0 0

HU Horticulture 13 9 4 0 2 2 0 0 0 0

UF Urban & Community Forestry 7 3 0 0 0 0 0 0 0 0

VT Veterinary Technology 5 2 1 1 0 0 0 0 0 0

BUSINESS/OFFICE PROGRAMSAV Aviation Science 3 3 3 0 3 0 0 0 0 0

BA Business Accounting 9 3 2 0 1 0 0 1 0 0

BM Business Management 17 6 3 0 1 1 0 0 0 1

BK Business Marketing 2 0 0 0 0 0 0 0 0 0

ES Executive Administrative Asst 4 0 0 0 0 0 0 0 0 0

GR Digital Graphic Design Cert 8 4 1 0 1 0 0 0 0 0

OS Health Care Office Support Cert 1 1 1 0 1 0 0 0 0 0

LS Legal Administrative Asst 8 4 3 0 2 1 0 0 0 0

LO Legal Office Certificate 4 3 2 0 0 2 0 0 0 0

MS Medical Adm Asst/Secretary 3 2 2 0 2 0 0 0 0 0

MT Medical Transcriptionist Cert 3 0 0 0 0 0 0 0 0 0

OP Word Processing Adm Asst 5 3 1 0 0 1 0 0 0 0

TG Tourism & Guest Services 11 8 3 1 1 1 0 0 0 0

WP Word Processing Cert 6 4 3 0 3 0 0 0 0 0

COMPUTER CAREERSCP Computer Programming for Business4 4 2 0 0 1 0 0 1 0

CO Computer Applications 4 3 2 0 1 1 0 0 0 0

CC Computer Applications Cert 2 0 0 0 0 0 0 0 0 0

UC C-Unix 1 1 0 0 0 0 0 0 0 0

PC PC Repair 7 5 2 0 1 1 0 0 0 0

HEALTH CAREERSLH Health Science 3 2 2 1 1 0 0 0 0 0

MC Medical Assisting Cert 9 5 3 0 3 0 0 0 0 0

NE Nurse Education 51 36 19 0 0 2 14 2 0 1

OT Occupational Therapy Asst 28 8 7 0 2 4 1 0 0 0

OTX Occupational Therapy Asst Accl 19 7 6 0 1 3 2 0 0 0

PN Practical Nursing Cert 28 20 8 0 2 6 0 0 0 0

PF Physical Fitness 2 1 0 0 0 0 0 0 0 0

PT Physical Therapist Assistant 22 11 9 0 2 7 0 0 0 0

RS Respiratory Therapy 6 4 2 0 1 1 0 0 0 0

RT Radiologic Technology 9 6 2 0 0 2 0 0 0 0

SL Speech/Language Path. Aide Cert 2 1 1 0 0 1 0 0 0 0

ST Surgical Tech Cert 7 2 1 0 1 0 0 0 0 0

WH Wellness & Healing Arts 3 2 1 1 0 0 0 0 0 0

*reflects actual # of respondents providing wage data

14

Table 6Reported Wage Ranges of 2000 Career Graduates Who Are Employed

Total Survey Grads Salary Range

Code Program of Study Grads Resp Work- $5.00- $10.00- $15.00- $20.00- $25.00- $30.00- $35.00

ing* $9.99 $14.99 $19.99 $24.99 $29.99 $34.99 or over# # # # # # # # # #

HUMAN SERVICE CAREERSCJ Criminal Justice 34 16 3 0 2 1 0 0 0 0

JC Criminal Justice Cert 1 0 0 0 0 0 0 0 0 0

HA Drug & Alcohol Rehabilitation 17 12 9 0 8 1 0 0 0 0

HE Early Childhood Education 29 20 17 3 12 2 0 0 0 0

HT Infant/Toddler Childcare Cert 6 4 1 0 1 0 0 0 0 0

FC Fire Science Cert 18 12 2 0 0 1 1 0 0 0

FS Fire Science Degree 40 29 4 0 0 1 3 0 0 0

HG Gerontology Cert 2 2 0 0 0 0 0 0 0 0

HS Gerontology/Social Welfare 3 3 1 0 1 0 0 0 0 0

HM Mental Health 6 4 2 1 1 0 0 0 0 0

DD Developmental Disabilities 1 1 1 0 0 1 0 0 0 0

DV Developmental Dis Casewrk Cert 7 6 1 0 0 1 0 0 0 0

HP Paralegal Studies 11 6 2 0 1 1 0 0 0 0

HL Substance Abuse Counseling Cert38 21 8 0 7 0 1 0 0 0

TE Teacher Aide Certificate 17 12 9 2 7 0 0 0 0 0

INDUSTRIAL TECHNOLOGIESCD CAD/Certificate 2 1 0 0 0 0 0 0 0 0

IE Industrial Electronics 1 1 0 0 0 0 0 0 0 0

ME Manufacturing Engineering Tech 3 2 1 0 1 0 0 0 0 0

WD Web Development Cert 3 2 0 0 0 0 0 0 0 0

MISCELLANEOUSLB Biotechnology 6 6 5 0 1 3 1 0 0 0

TC Technical Writing Cert 1 1 0 0 0 0 0 0 0 0

TRANSITIONAL PROGRAMSTRM Multi-Skilled Health 1 1 0 0 0 0 0 0 0 0

TRS Human Services Cert 1 1 0 0 0 0 0 0 0 0

TECHNICAL TRAINING PROGRAMSzCM Cosmetology (clock hour Cert) 35 12 3 2 0 1 0 0 0 0

TOTALS 622 360 171 13 79 50 23 3 1 2

47.5% 7.6% 46.2% 29.2% 13.5% 1.8% 0.6% 1.2%

n:\survey\Grads00\Internal Report\Table6.xls

*reflects actual # of respondents providing wage data

15

Table 7Career Graduates Who Are Employed Fulltime in a Related Field and Their Job Seeking Process and

Satisfaction

14a How many months did it take you to obtain your FIRST fulltime job after leaving NSCC?

Obtained job prior to leaving 62 57.9% Less than one month 18 16.8% 1 to 3 months 10 9.3% 4 to 6 months 10 9.3% 7 or more months 7 6.5%

Total 107 100.0%

14b How well did NSCC prepare you for the work you are now doing?

More than Adequately 46 46.9% Adequately 49 50.0% Less than Adequately 2 2.0% Not at all Adequate 1 1.0%

Total 98 100.0%

14c Indicate whether the following was a MAJOR, MODERATE, MINOR, or NOT problems in obtainingyour First job after leaving NSCC. Major Problem Moderate Prob Minor Problem Not a Problem

Deciding what I wanted to do 2 3.6% 0 0.0% 3 5.5% 50 90.9% Finding a job for which I was trained 0 0.0% 2 3.6% 9 16.4% 44 80.0% Finding the kind of job I wanted 3 5.5% 4 7.3% 14 25.5% 34 61.8% Knowing how to find job openings 1 1.8% 0 7.0% 13 23.6% 41 74.5% Finding a job that paid enough 4 7.4% 9 16.7% 14 25.9% 27 50.0% Writing a resume, vita, or cover letter 2 3.6% 3 5.5% 7 12.7% 43 78.2% Finding a job where I wanted to live 1 1.8% 4 7.3% 5 9.1% 45 81.8% Race/sex discrimination 0 0.0% 0 0.0% 2 3.7% 52 96.3%

n:\survey\grads00\internalreport\table7.xls 16

Table 8How Well NSCC Prepared Career Graduates for Their Present Occupation as Reported by Graduates

Employed Fulltime in a Related Field

Total Survey Employed Level of AdequacyCode Program of Study Grads Respon- FT in Related More than Adequately Less than Not at

dents Field* Adequately Adequately All# # # # # # #

AGR, ANIMAL, FOOD, ENV. TECHAC Animal Care Specialist Cert 1 0 0 0 0 0 0

AH Animal Care Specialist 2 1 0 0 0 0 0

CF Culinary Arts & Food Service 8 2 0 0 0 0 0

DT Nutritional Sciences & Diet Tech 4 3 0 0 0 0 0

FL Floriculture 6 4 0 0 0 0 0

FT Food Science & Technology 1 1 0 0 0 0 0

GG Professional Grooming 1 1 0 0 0 0 0

HU Horticulture 13 9 4 2 2 0 0

UF Urban & Community Forestry 7 3 1 0 1 0 0

VT Veterinary Technology 5 2 1 1 0 0 0

BUSINESS/OFFICE PROGRAMSAV Aviation Science 3 3 0 0 0 0 0

BA Business Accounting 9 3 1 0 1 0 0

BM Business Management 17 6 1 0 1 0 0

BK Business Marketing 2 0 0 0 0 0 0

ES Executive Administrative Asst 4 0 0 0 0 0 0

GR Digital Graphic Design Cert 8 4 1 0 1 0 0

OS Health Care Office Support Cert 1 1 0 0 0 0 0

LS Legal Administrative Asst 8 4 1 0 1 0 0

LO Legal Office Certificate 4 3 1 1 0 0 0

MS Medical Adm Asst/Secretary 3 2 0 0 0 0 0

MT Medical Transcriptionist Cert 3 0 0 0 0 0 0

OP Word Processing Adm Asst 5 3 2 1 1 0 0TG Tourism & Guest Services 11 8 1 1 0 0 0WP Word Processing Cert 6 4 3 3 0 0 0

COMPUTER CAREERSCP Computer Programming for Business 4 4 1 0 1 0 0

CO Computer Applications 4 3 1 0 1 0 0

CC Computer Applications Cert 2 0 0 0 0 0 0

UC C-Unix 1 1 0 0 0 0 0

PC PC Repair 7 5 1 1 0 0 0

HEALTH CAREERSLH Health Science 3 2 0 0 0 0 0

MC Medical Assisting Cert 9 5 3 0 3 0 0

NE Nurse Education 51 36 9 4 4 1 0

OT Occupational Therapy Asst 28 8 3 1 1 1 0

OTX Occupational Therapy Asst Accl 19 7 2 1 1 0 0

PN Practical Nursing Cert 28 20 5 3 2 0 0

PF Physical Fitness 2 1 0 0 0 0 0

PT Physical Therapist Assistant 22 11 5 2 3 0 0

RS Respiratory Therapy 6 4 2 1 1 0 0

RT Radiologic Technology 9 6 2 1 1 0 0

SL Speech/Language Path. Aide Cert 2 1 0 0 0 0 0

ST Surgical Tech Cert 7 2 1 1 0 0 0

WH Wellness & Healing Arts 3 2 0 0 0 0 0

*reflects actual # of respondents providing data

n:\survey\grads00\intnlrpt\\table8.xls 17

Table 8How Well NSCC Prepared Career Graduates for Their Present Occupation as Reported by Graduates

Employed Fulltime in a Related Field

Total Survey Employed Level of AdequacyCode Program of Study Grads Respon- FT in Related More than Adequately Less than Not at

dents Field* Adequately Adequately All# # # # # # #

HUMAN SERVICE CAREERSCJ Criminal Justice 34 16 0 0 0 0 0

JC Criminal Justice Cert 1 0 0 0 0 0 0

HA Drug & Alcohol Rehabilitation 17 12 4 3 1 0 0

HE Early Childhood Education 29 20 8 4 4 0 0

HT Infant/Toddler Childcare Cert 6 4 2 1 1 0 0

FC Fire Science Cert 18 12 2 0 2 0 0

FS Fire Science Degree 40 29 5 0 5 0 0

HG Gerontology Cert 2 2 0 0 0 0 0

HS Gerontology/Social Welfare 3 3 1 0 1 0 0

HM Mental Health 6 4 0 0 0 0 0

DD Developmental Disabilities 1 1 1 0 1 0 0

DV Developmental Dis Casewrk Cert 7 6 1 0 1 0 0

HP Paralegal Studies 11 6 2 1 1 0 0

HL Substance Abuse Counseling Cert 38 21 6 3 3 0 0

TE Teacher Aide Certificate 17 12 4 2 2 0 0

INDUSTRIAL TECHNOLOGIESCD CAD/Certificate 2 1 0 0 0 0 0

IE Industrial Electronics 1 1 0 0 0 0 0

ME Manufacturing Engineering Tech 3 2 1 0 0 0 1

WD Web Development Cert 3 2 0 0 0 0 0

MISCELLANEOUSLB Biotechnology 6 6 4 4 0 0 0

TC Technical Writing Cert 1 1 0 0 0 0 0

TRANSITIONAL PROGRAMSTRM Multi-Skilled Health 1 1 0 0 0 0 0

TRS Human Services Cert 1 1 0 0 0 0 0

TECHNICAL TRAINING PROGRAMSzCM Cosmetology (clock hour Cert) 35 12 5 4 1 0 0

TOTALS 622 360 98 46 49 2 127.2% 46.9% 50.0% 2.0% 1.0%

*reflects actual # of respondents providing data

n:\survey\grads00\intnlrpt\\table8.xls 18

19

Career Graduates’ Assessment of Their NSCC Experiences

Graduates were asked to provide feedback regarding their NSCC experiences:

goals, achievements, satisfaction level, and choices.

Table 9 indicates the educational goals of the Career Respondents:TABLE 9

2000 CAREER GRADUATES EDUCATIONAL GOALS

Educational Goal # %

- Obtain a certificate or degree 223 82.6%- Transfer to a 4-year college/university 9 3.3%- Upgrade job/employment skills 20 7.4%- Personal growth/improvement 7 2.6%- No specific goal/unsure 11 4.1%

Table 11 summarizes graduates’ importance and satisfaction ratings with aspects of their

NSCC’s experience. More than half of the respondents rated all of the twelve statements

presented in Question 6 as Somewhat to Very Important.Two items show noteworthy performance gaps -- 20% or greater -- between the percentage

of graduates rating them as important and those being satisfied as shown below:

Survey Category %Somewhat to

Very Important

%Satisfied to Very

Satisfied%

Differencec. Assistance in developing career and/or

transfer plans76.6% 48.5% 28.1%

d. Job Search and Placement Assistance 65.0% 43.9% 21.1%

20

Educational Status, Plans and Aspirations

All Career program respondents, whether employed fulltime or part-time and in a related or

unrelated field, are included in this section of the analysis. Educational status focused on whether

or not the graduate was currently attending school (question 15). If “Yes,” they were asked to

indicate how well NSCC prepared them for continuing their education (question 17) and their

experiences with the Transfer Process (question 18). If not in school, they were asked to indicate if

they plan to continue their education at a later date (question 19). Graduates were also asked in

questions 4 and 5 if they would have selected the same majors if they were to start college anew

and if they’d attend North Shore. Graduates’ responses by certificate and degree award status are

summarized in Table 9. Surveyed graduates reported the following:

• Attending School: Of 358 graduates who indicated whether or not they werecurrently attending school, 36.6% (n=131) were attending full-time or part-time.

• All the respondents indicated that NSCC adequately or more than adequatelyprepared them to continue their education.

• 63.4% (n=227) indicated they were not attending school. A slightly largerproportion of degree graduates (69.9%) than certificate graduates (53.0%) werenot attending school. Nearly equal percentages of degree and certificategraduates (53.7% degree, 56.3% certificate) indicated that they plan to continuetheir education at a later date. Overall, more than half (54.5%) of those notcurrently in school planned to continue their education, and 29.0% wereundecided.

• Transferring to Another College/University: 96.3% of the respondentsindicated that the transfer process presented little or no problem.

• Choosing Their Major/NSCC Again: Three fourths of the respondents (75.1%)indicated that they would choose the same major area of study again. Amajority of graduates (91.8%) indicated that they would definitely or probablychoose to attend NSCC again. 4.5% said they probably or definitely would notattend while 3.7% (10 graduates) were uncertain.

Table 10Educational Status, Plans and Aspirations of the Class of 2000 Career Program Graduates

Question Certificate Degree Total Graduates

# % # % # %

Q15 Are you currently attending school?

Yes, Fulltime 11 8.2% 26 11.6% 37 10.3%

Yes, Parttime 52 38.8% 42 18.8% 94 26.3%

No 71 53.0% 156 69.6% 227 63.4%

Total 134 100.0% 224 100.0% 358 100.0%Q17 How well did NSCC prepare you for continuing

your education?

More than adequately 15 48.4% 22 46.8% 37 47.4%

Adequately 16 51.6% 25 53.2% 41 52.6%

Less than adequately 0 0.0% 0 0.0% 0 0.0%

Not at all 0 0.0% 0 0.0% 0 0.0%

Total 31 100.0% 47 100.0% 78 100.0%Q18 When you were preparing to attend another

college, how was the transfer process?

Smooth sailing, no problems 9 56.3% 22 57.9% 31 57.4%

Some glitches, but overall no problems 6 37.5% 15 39.5% 21 38.9%

Moderate setbacks 1 6.3% 1 2.6% 2 3.7%

Many setbacks/problematic 0 0.0% 0 0.0% 0 0.0%

Total 16 100.1% 38 100.0% 54 100.0%Q19 Are you planning to continue your education at a

later date?

Yes 36 56.3% 73 53.7% 109 54.5%

No 12 18.8% 21 15.4% 33 16.5%

Undecided 16 25.0% 42 30.9% 58 29.0%

Total 64 100.1% 136 100.0% 200 100.0%

n:\survey\grads00\intrnrpt\table10.xls 21

Table 11Career Graduates' Levels of Importance & Satisfaction

with Their NSCC Experience/EducationLEVELS OF IMPORTANCE LEVELS OF SATISFACTION

Not Not Some- Some- Not

Important Very What Very Total Total Very what SatisfiedAt All Important Neutral Important Important Responses Survey Question #6 Responses Satisfied Satisfied Neutral Dissatisfied At All

0 0 1 1 100 102 a. Quality of instruction IN Major field of study 103 59 39 1 4 0

0.0% 0.0% 1.0% 1.0% 98.0% 57.3% 37.9% 1.0% 3.9% 0.0%

3 3 18 38 39 101 b. Quality of instruction OUTSIDE Major field of study (i.e, electives) 105 30 46 25 4 0

3.0% 3.0% 17.8% 37.6% 38.6% 28.6% 43.8% 23.8% 3.8% 0.0%

2 9 12 27 48 98 c. Assistance in developing career and/or transfer plans 101 27 22 42 7 3

2.0% 9.2% 12.2% 27.6% 49.0% 26.7% 21.8% 41.6% 6.9% 3.0%

7 11 17 25 40 100 d. Job search and placement assistance 98 20 23 47 2 6

7.0% 11.0% 17.0% 25.0% 40.0% 20.4% 23.5% 48.0% 2.0% 6.1%

4 5 16 13 61 99 e. Opportunities for workplace experiences (i.e., internships, 100 43 24 26 6 1

4.0% 5.1% 16.2% 13.1% 61.6% (co-op, apprenticeships, etc.) to supplement classroom learning 43.0% 24.0% 26.0% 6.0% 1.0%

3 5 14 28 51 101 f. Academic assistance, personal support (i.e., tutoring, 104 32 33 28 7 4

3.0% 5.0% 13.9% 27.7% 50.5% counseling, etc.) 30.8% 31.7% 26.9% 6.7% 3.8%

1 0 3 7 90 101 g. Acquisition of knowledge and skills transferable to the 104 48 40 15 1 0

1.0% 0.0% 3.0% 6.9% 89.1% workplace 46.2% 38.5% 14.4% 1.0% 0.0%

8 1 15 20 58 102 h. Availability of financial advice and assistance 103 41 21 28 8 5

7.8% 1.0% 14.7% 19.6% 56.9% 39.8% 20.4% 27.2% 7.8% 4.9%

2 0 10 25 66 103 i. An environment supportive to confidence and self-esteem 105 44 38 16 3 4

1.9% 0.0% 9.7% 24.3% 64.1% building 41.9% 36.2% 15.2% 2.9% 3.8%

1 2 24 26 49 102 j. Developing greater knowledge and tolerance for other people 105 43 27 34 0 1

1.0% 2.0% 23.5% 25.5% 48.0% and ideas 41.0% 25.7% 32.4% 0.0% 1.0%

2 7 14 21 56 100 k. Learning how to manage time more effectively 103 31 42 27 1 2

2.0% 7.0% 14.0% 21.0% 56.0% 30.1% 40.8% 26.2% 1.0% 1.9%

0 0 8 23 72 103 l. A student-friendly and focused learning environment 105 52 37 11 4 1

0.0% 0.0% 7.8% 22.3% 69.9% 49.5% 35.2% 10.5% 3.8% 1.0%

n:\survey\grads00\internal reports\table11.xls

23

In terms of the quality of NSCC’s courses, Table 12 provides the percent response within

the range as indicated by career graduate respondents:

TABLE 12CAREER GRADUATES PERCEPTION OF THE QUALITY OF NSCC COURSES

HI - - - - - AVERAGE- - - - - LOWPositive Aspect %

1%2

%3

%4

%5

%6

%7

Negative Aspect

Challenging 34.4 34.4 11.5 18.8 1.0 0.0 0.0 BoringAvailable 40.4 31.9 11.7 10.6 2.1 2.1 1.1 Usually ClosedConveniently Scheduled 33.7 22.1 22.1 16.8 2.1 1.1 2.1 Inconveniently ScheduledWide Variety of Courses 31.9 26.6 18.1 20.2 1.1 2.1 0.0 Small Selection of CoursesHigh Grading Standards 35.8 27.4 22.1 14.7 0.0 0.0 0.0 Low Grading StandardsResponsive to Change 19.6 32.6 25.0 20.7 1.1 1.1 0.0 Unresponsive to ChangeVariety of InstructionalMethods

36.8 27.4 12.6 21.1 2.1 0.0 0.0 Single Instructional Method

On the whole NSCC courses were favorably rated. Three of the seven statements

(Responsive to Change, Conveniently Scheduled, Wide Variety of Courses) rated below 60% in the

positive rating (columns 1 & 2 combined) categories.

Five of the six questions assessing the quality of NSCC faculty received “High” (columns 1 &

2) ratings, generating more than a 70% positive response. Four questions generated negative

ratings, (column 6 & 7), of 2.1% or less.

TABLE 13CAREER GRADUATES PERCEPTION OF THE NSCC FACULTY

HI - - - - - AVERAGE- - - - - LOWPositive Aspect %

1%2

%3

%4

%5

%6

%7

Negative Aspect

Fully knowledgeable in field 50.5 33.3 5.1 9.1 1.0 1.0 0.0 Minimally knowledgeableAlways available 28.0 39.8 18.3 11.8 1.1 1.1 0.0 Hard to findEasy to talk to 38.7 35.5 12.9 10.8 2.2 0.0 0.0 Hard to talk toResponsive to individual 42.7 36.5 11.5 8.3 1.0 0.0 0.0 Unresponsive to individualEasy to understand 34.0 39.4 12.8 9.6 3.2 1.1 0.0 Hard to understandEnthusiastic 43.2 31.6 9.5 12.6 1.1 1.1 1.1 “Burnt out”

Question 9 provided graduates with an opportunity to indicate those skills/

competencies that they felt were enhanced as a result of attending North Shore. Skills/

competencies receiving greater than a 15% response are listed below in order of

attainment.

COMPETENCY/SKILL % RESPONSE! Analyzing and interpreting information 23.1%! Acquiring, organizing, interpreting, evaluating, and communicating

information21.4%

! Working as a team member, exercising leadership, negotiating, etc. 20.8%! Problem solving 20.3%! Generating new ideas/concepts 19.2%! Reasoning 18.9%

COMPETENCY/SKILL % RESPONSE! Listening 18.1%

24

! Writing 17.5%! Speaking/oral communication 16.7%

On a five-point scale, nearly two-thirds (61.7% or 166 respondents) of Career graduates rated

their NSCC educational experience Excellent, 34.2% (n=92) Good, 1.4% (n=5) Average, and 1.5%

Fair. Thus, 99.3% of the graduates rated their experience at NSCC positively.

Among 360 respondents, 65.0% (n=171) would Definitely Attend NSCC Again if they were to

start college over again. Uncertain were 33.8% (n=89) of the respondents (i.e., Probably Yes,

Uncertain and Probably No). Only three respondent would Definitely Not Choose NSCC again if

they were to start college again.

More than half (51.7%) would Definitely choose the same major area of study. 23.4%

indicated they Probably Would, 8.0% were Uncertain, and 16.8% said they Probably Not or

Definitely Would Not choose the same program of study.

♦♦♦♦ TRANSFER PROGRAM RESPONSES

Demographic Descriptors

Table 14 indicates that NSCC graduated 168 Transfer students in 7 programs of study in the

Class of 2000. The data shows the following:

• An overall 41.7% response rate was achieved. Six of the seven programs elicited someresponse from the survey, with response rates ranging from 36% to 100%.

• More female Transfer graduates (68.6%) responded than male (31.4%), and themajority of respondents were Caucasian (88.6%).

• First generation college students constituted almost a third of the Transfer respondents(31.4%). By comparison, 1999’s survey indicated more than a third (35.7%) of Transferrespondents were first generation college students.

Educational Aspirations and Plans of 2000 Transfer Graduates

All Transfer graduates were asked to indicate their current enrollment status, academic

preparation and to rate the transfer process. As indicated in Table 15:

• More than two thirds (69.1%) of respondents are currently studying at anothercollege/university. 30.9% are not attending any school at all. 82.6% of the graduates notcurrently attending college indicated that they would continue their education at a later date.13.0% said they had no intentions of continuing their education.

• A majority (96.0%) of the Transfer respondents felt that NSCC More Than Adequately or

Adequately prepared them for continuing their education. • 82.2% of the respondents transferred to another college/university with little to no problems

in the transfer process. In contrast to 1999 (0.0%), 8.9% of the 2000 graduate respondents

25

indicated that they encountered many setbacks/problems in transferring out of NSCC totheir current college, with 8.9% indicating they had moderate setbacks.

In measuring Transfer graduates’ importance/satisfaction levels, Table 16 indicates six of the

twelve items rated higher than 85% in the Somewhat to Very Important category. Two items

received a considerable importance rating (greater than 75%), and received dissatisfaction ratings

(Somewhat or Completely Dissatisfied) of greater than 10%: Assistance in developing career

and/or transfer plans (20.0%) and Availability of Financial Advice and Assistance (10.3%). One

item that registered a strong dissatisfaction rating, Opportunities for workplace experiences (i.e.,

internships, co-op, apprenticeships, etc.) to supplement classroom learning (15.3%), rated low in

overall importance categories (48.1%).

Table 14Demographic Description of the Class of 2000 Transfer Graduate Respondents by Program of Study



TRANSFER PROGRAMSBT Business Transfer 42 15 36% 8 7 0 2 0 1 12 0 1 0 5

CI Computer Information Systems 1 0 0% 0 0 0 0 0 0 0 0 0 0 0

CU Computer Science Transfer 3 2 67% 2 0 0 0 0 0 2 0 0 0 1

EN Engineering Science 7 5 71% 4 1 0 1 0 0 4 0 0 0 1

HD Early Childhood Development 13 6 46% 0 6 0 0 0 0 6 0 0 0 1

LA Liberal Arts 101 41 41% 7 34 0 1 2 1 37 0 1 6 14

LC Pre-Chiropractic 1 1 100% 1 0 0 0 0 0 1 0 0 0 0

TOTALS 168 70 41.7% 22 48 0 4 2 2 62 0 2 6 2231.4% 68.6% 0.0% 5.7% 2.9% 2.9% 88.6% 0.0% 2.9% 8.6% 31.4%

n:\survey\Grads00\internal report\table14.xls

Table 15Educational Status, Plans and Aspirations of the Class of 2000 Transfer Program Graduates

Question Total Transfer Graduates# %

Q15 Are you currently attending school? Yes, Fulltime 28 41.2% Yes, Parttime 19 27.9% No 21 30.9% Total 68 100.0%

Q17 How well did NSCC prepare you for continuingyour education? More than adequately 24 48.0% Adequately 24 48.0% Less than adequately 1 2.0% Not at all 1 2.0% Total 50 100.0%

Q18 When you were preparing to attend anothercollege, how was the transfer process? Smooth sailing, no problems 20 44.4% Some glitches, but overall no problems 17 37.8% Moderate setbacks 4 8.9% Many setbacks/problematic 4 8.9% Total 45 100.0%

Q19 Are you planning to continue your education at alater date? Yes 19 82.6% No 1 4.3%

Undecided 3 13.0% Total 23 100.0%

n:\survey\grads00\internal report/table15.xls

LEVELS OF IMPORTANCE LEVELS OF SATISFACTIONNot Not Some- Table 16 Some- Not

Important Very What Very Total Transfer Graduates' Levels of Importance & Satisfaction Total Very what SatisfiedAt All Important Neutral Important Important Responses Survey Question #6 Responses Satisfied Satisfied Neutral Dissatisfied At All

0 1 1 1 26 29 a. Quality of instruction IN Major field of study 30 9 19 2 0 0

0.0% 3.4% 3.4% 3.4% 89.7% 30.0% 63.3% 6.7% 0.0% 0.0%

0 0 4 13 12 29 b. Quality of instruction OUTSIDE Major field of study (i.e, electives) 31 9 18 4 0 0

0.0% 0.0% 13.8% 44.8% 41.4% 29.0% 58.1% 12.9% 0.0% 0.0%

0 1 2 4 23 30 c. Assistance in developing career and/or transfer plans 30 13 6 5 4 2

0.0% 3.3% 6.7% 13.3% 76.7% 43.3% 20.0% 16.7% 13.3% 6.7%

7 0 9 6 5 27 d. Job search and placement assistance 25 2 3 18 1 1

25.9% 0.0% 33.3% 22.2% 18.5% 8.0% 12.0% 72.0% 4.0% 4.0%

5 0 9 7 6 27 e. Opportunities for workplace experiences (i.e., internships, 26 0 7 15 3 1

18.5% 0.0% 33.3% 25.9% 22.2% (co-op, apprenticeships, etc.) to supplement classroom learning 0.0% 26.9% 57.7% 11.5% 3.8%

1 1 3 6 19 30 f. Academic assistance, personal support (i.e., tutoring, 29 18 6 3 2 0

3.3% 3.3% 10.0% 20.0% 63.3% counseling, etc.) 62.1% 20.7% 10.3% 6.9% 0.0%

1 0 4 6 18 29 g. Acquisition of knowledge and skills transferable to the 27 7 13 7 0 0

3.4% 0.0% 13.8% 20.7% 62.1% workplace 25.9% 48.1% 25.9% 0.0% 0.0%

1 0 5 2 20 28 h. Availability of financial advice and assistance 29 11 7 8 1 2

3.6% 0.0% 17.9% 7.1% 71.4% 37.9% 24.1% 27.6% 3.4% 6.9%

1 0 2 7 20 30 i. An environment supportive to confidence and self-esteem 30 17 9 3 1 0

3.3% 0.0% 6.7% 23.3% 66.7% building 56.7% 30.0% 10.0% 3.3% 0.0%

1 0 3 9 17 30 j. Developing greater knowledge and tolerance for other people 29 9 15 4 1 0

3.3% 0.0% 10.0% 30.0% 56.7% and ideas 31.0% 51.7% 13.8% 3.4% 0.0%

1 1 5 6 16 29 k. Learning how to manage time more effectively 30 7 14 9 0 0

3.4% 3.4% 17.2% 20.7% 55.2% 23.3% 46.7% 30.0% 0.0% 0.0%

1 0 3 4 22 30 l. A student-friendly and focused learning environment 30 19 8 2 1 0

3.3% 0.0% 10.0% 13.3% 73.3% 63.3% 26.7% 6.7% 3.3% 0.0%

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Linear Trend Data: Class of 1996 - 2000

Table 17 provides linear trend data on key highlights of each graduating class 1996 through

2000. The number of graduates has ranged from a low of 669 in 1998 to a high of 790 for the class

of 2000. The overall rate of response (54.2%) is the lowest in five years.

Although more career graduates in the class of 2000 responded than responded in 1999, the

rate of response to the survey for Career graduates (N= 57.9%) is the lowest in five years.

Consistently over the last five years, close to three fourths of the respondents reported themselves

employed in a related field. However, the number of career respondents reporting that they are

continuing their education has grown from an average of 8-10%, to a high of 36.4% for the class of

2000. The unemployment rate of 2000 career program graduates was the lowest (1.9%) since

1998. The percentage of graduates who have chosen not to work or attend school (i.e., not in the

labor force) has risen dramatically from a relatively constant 2-3% to 18.3% in the class of 2000.

Linear trends for the Transfer Graduates show a drop in respondents from 1999. The

number of respondents successfully transferring to another college/university has grown from

56.5% in 1996 to the current 67.1%.

cg\survey\grads00\internalreport/report text.doc

TABLE 17Success Rates of Graduates

Linear Trends: Classes of 1996, 1997, 1998, 1999 & 2000

CategoryClass of

2000Class of

1999Class of

1998Class of

1997Class of

1996

• Total # Graduates 790 669 739 694 778

• Total Graduate Response Rate 428 421 530 446 50454.2% 62.9% 71.7% 64.3% 64.8%

• Total # CAREER Graduates 622 511 579 553 634

• Total Career Grad Response Rate 360 339 429 376 44357.9% 66.3% 74.1% 68.0% 69.9%

• Total # Working Full or Part time 256 247 331 296 336 In a Related Field (inc. Military) 71.1% 72.9% 77.2% 78.7% 75.8%

• Total # Working Full or Part time 23 33 34 22 22 In a Non-Related Field 6.4% 9.7% 7.9% 5.9% 5.0%

• Total # Continuing Education* 131 28 44 30 3836.4% 8.3% 10.3% 8.0% 8.6%

• Total # Unemployed/Seeking 7 15 6 14 11 Employment 1.9% 4.4% 1.4% 3.7% 2.5%

• Total # Not in the Labor Force 66 12 14 13 1618.3% 3.5% 3.3% 3.5% 3.6%

• Total # Unknown 0 4 0 1 200% 1% 0% 0.3% 4.5%

• Total # TRANSFER Graduates 168 158 160 141 144

• Total Trans. Grad Response Rate 70 84 101 69 6941.7% 53.2% 63.1% 48.9% 47.9%

• Total # Continuing Education 47 64 73 49 39 (based on those providing data) 67.1% 76.2% 72.3% 71.0% 56.5%

* If a graduate responded as being employed in a non-related field AND continuing education , they are reportedas continuing education .

n:excel\survey\grads00\internal report/table17.xls

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Appendices

10 Month Graduate Follow-Up Survey Instrument: Please contactthe Office of Planning & Research for a copy of this document

Question 16 Where are you enrolled and what is your program ofstudy?

Question 20: Do you have any additional comments orsuggestions regarding your educational experiences at North

Shore?

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Question #16: Where are you enrolled and what is your program major?

Career Program Responses

CareerProgram

Graduates FT PT College/University MajorAH X NSCC Vet Tech ProgramBM X Endicott College Business

X Eckerd College International BusinessBT X Bentley College Accounting

X SSC ManagementX SSC Computer Science

X Umass Boston Management/AccountingX Bentley AccountingX SSC Accounting

X SSC BusinessX SSC Business/Accounting

CD X NSCCCF X NSCC NutritionCJ X UMASS Criminal Justice

X SSC Criminal JusticeX UMASS-Lowell Criminal JusticeX Western New England Criminal JusticeX UMASS-Lowell Criminal Justice

X NSCCX NSCCX NSCCX NSCCX NSCC

CO X NSCC Graphic DesignCU X UMASS-Lowell Management Info. SystemsDT X Simmons Diet Tech.

X Simmons NutritionDV X NSCC Dev. Disability AS Prog

X NSCCX NSCC

EN X SSC EngineeringX Northeastern Electrical EngineeringX UMASS-Lowell Mechanical Engineering

FC X SSCFL X NSCC

X NSCCFC/FS X SSC

X SSCX SSCX SSCX SSC

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GG X University of VermontGR X NSCC

X NSCCHA X NSCC Dual Diagnosis Cert.

X UMASS-Lowell Computer Inform. SystemsX SSC (B.A. degree)X SSC Social WorkX UMASS Psychology & Sociology

X NSCC TRHHD X Lesley University (formerly Lesley College) Human Development

X Lesley University American StudiesX Lesley University Early Childhood Ed.

X NSCCX NSCC

HE X Lesley University CounselingX Lesley University Human Services

X NSCC Business AdministrationX Lesley University Child Development

X UMASS Human ServicesX Lesley University Human ServicesX NSCC Wellness Healing ArtsX Lesley University Human Service/Counseling

HL X Lesley University Human Services/CounselingX NSCC Dual Diagnosis

X NSCC Drug/Alcohol CounselorX UMASS-Boston Psychology/Sociology

X NSCC NE DetoxX NSCC Substance Abuse

X Springfield State Human Services/CriminalJustice (Master’s Program)

X SSC Social WorkX NSCCX NSCCX NSCCX NSCCX NSCCX NSCC

HM X SSC Sociology and Social Work(Double Major)

HP X Gordon College HistoryX SSC Criminal Justice

X Suffolk University ParalegalX NSCCX NSCCX NSCC

HT X NSCCX NSCCX NSCC

HU X NSCC

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X NSCCX NSCC

LA X NSCC X-RayX SSC Early Ed.X SSC Psych.X SSC NursingX Boston College BioChemistry

X Lesley Univ. H.D. (Human Development?)X SSC EducationX Smith College Pre-Law

X Northeastern ManagementX Lesley University Clinical Mental HealthX Endicott College Communications

X Lesley Human DevelopmentX SSC Biology

X SSC PsychologyX G.W. Gould Construction Institute Electrical License ProgramX SSC Education

X Suffolk University AdvertisingX Clark University PsychologyX UMASS-Amherst English

X SSC EducationX SSC Environmental GeologyX SSC Marketing

X SSC Early Childhood EdX SSC Interactive MultimediaX Suffolk University Criminal JusticeX Merrimack BiologyX UMASS-Boston ManagementX SSC CommunicationsX Suffolk University Environmental EngineeringX UMASS-Boston Psychology

LB X NSCC Stat (for BA)LC X New York Chiropractic College ChiropracticLH X SSC Psychology

X NSCC Nursing EducationMC X NSCC

X NSCCX NSCC

NE X UMASS Nursing (BS/MS)X None listed

OS X NSCC PTAOT X NSCC

X Worcester State OTOTX X Lowell Voc/Tech LPN

X Rehabilitation Inst. Of Chicago OTPC X NSCC

X NSCCPN X NSCC

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X NSCCX NSCCX NSCCX NSCCX SSC Nursing (BSN)X NSCCX NSCC

X NSCC NursingPT X NSCC

X NSCCX Northern Essex CC

TE X NSCC Early ChildhoodX NSCC Early Childhood

X NSCC TeachingX NSCC Sign LanguageX NSCC LAX SSC Communication DisordersX SSC Education

TG X NSCCX NSCC

X SSC GeographyX SSC Geography

TRM X NSCC NE (Taking Pre-requisites)UF X NSCC

X NSCCVT X NSCCWH X NSCC LAWP X NSCC Exec. Admin Asst.

X NSCC Exec. Admin Asst.ZCM X Goldboro Color

X Polarity Institute Massage TherapyX Goldboro Color Tech

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Office of Planning & Institutional Research

Graduate Follow-up Survey Comments 2000

BA: Business Accounting

Although my journey was longer than most, the overall experience was exactly what I needed, when Ineeded it. Recently when our company had some tax questions which would affect us short term, I wasable to discuss the tax ramifications with the owners in the absence of our outside CPA. Later, theowners verified my suggestions with our CPA and were quite pleased to realize I had given them properinformation. Without my degree I would not have had the self-confidence to speak up and advise others.Now I’m in a top management position and I’m very grateful to all the professors who have helped mealong the way.

BM: Business Management

As a returning adult student, I fully recommend NSCC. I had major self-esteem issues and NSCC helpedme to overcome them.

BT: Business Transfer

When I just start to go to school (NSCC), there were many writing tutors who are very helpful and patientwhen I ask them questions regarding my essay assignments. However, last semester there had been ahard time for me when I came to the tutor office for help. Sometimes no tutor was there, sometimes onlyone tutor, who was very busy with students. I believe our school has a lot of foreign students who, sameas me, heed help for writing correction. Please consider this matter, I have many friends who go toNSCC now, and they also really need help on writing. Thank you.

The transfer program should have more information on what is required. Many classes weren’t acceptedwhen I was informed that most of them would be.

I would like to say I wish I could have stayed at NSCC for my full Bachelor’s degree. I have found alarger university setting quite inadequate. It may be that because the education, faculty and assistance atNSCC was so amazing that anything would seem inadequate. Going to NSCC was the best thing I everdid.

I would like to thank everyone at NSCC for preparing and helping me to transfer into Bentley. I amthoroughly enjoying my experience at Bentley and can attribute some of that to you. Thanks again forgetting me started.

The faculty at NSCC show considerable enthusiasm about teaching and seem to really care aboutstudents. NSCC provides students with friendly, un-intimidating atmosphere from which to learn. Thesmall class sizes allow people to interact and ask questions they might normally shy away from at a largerschool or university. Students and teachers get to know each other, and become friendly, overall,encouraging and stimulating academic growth.

Library resources outdated. The building (Beverly) in which viewing VHS tapes was old and notconducive to study. Distance Learning should receive more funds to improve this area in Beverly.Danvers administration somewhat ineffectual and distant from truly helping students.

CJ: Criminal Justice

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The degree I received from NSCC was an Associates Degree in Criminal justice/Human Services. Whileenrolled in the courses to complete the degree, I did enjoy them very much, but while taking the courses Ibecame employed by Walgreen’s Pharmacy and I currently work in the Pharmacy setting. I am beginningto take some summer courses in mathematics and science at NSCC, so that I may further my educationwith a Pharmacy School. It would be great if NSCC offered some sort of Pharmacy Program, not aPharmacy Technician, but Pharmacy program in preparation to becoming a Pharmacist.

During my second year of attending NSCC, I was hospitalized for a life threatening illness. Theprofessors were more than understanding about my health issue and did whatever they could do to helpme out. My grades still remained high due to one class, but was not the teacher’s fault. I wanted to trulythank you for having such an understanding and caring group of professors that really care. Especiallywhen students like myself are very concerned about completing and achieving potential goals. Thankyou.

DT: Nutritional Sciences and Diet Technology

I attended Essex Aggie for 3 semesters, then the 4th semester was after the Aggie merged with NSCC.My responses are generally from my Essex Aggie experience, as I only took two courses that 4th

semester at NSCC.

Although the background and history of any subject is important, too much time is spent in some classeson this area. A two year community college goal as I see it is to promote job related skills. More on thejob related text should be given.

DV: Developmental Disabilities Caseworker (Cert)

Being a graduate of the class of 2000, I commend the advisor, _______. If it were not for her, I probablywould of not attended NSCC due to financial aide problems. She worked with me to muster up courage,strength to pull me through. I feel your financial aid department lacks manners and is not always cordialto every race. Each year I had a problem with this department. I never went back to financial aid afterthe second year. ____ informed me of the AFS plan. My experience at NSCC was an enlightenment. Iwas academically lacking in my job. I wanted more challenges, more responsibilities with the job. NSCChas helped me to being able to excel in my field for prior advancement in my job. Thank you.

All Professors were super, especially since I was an older student.

EN: Engineering Science

_____ and ____, along with were very very instrumental in providing me with the academic skills I neededto stay in school. There were many times (when I didn’t get enough sleep) that I wondered “am I reallycollege materials? Do I really know the physical meaning of what they are teaching? or when am I goingto graduate?” All it took was a chance to have a discussion during their office hours to make things click...and to feel motivated to do some further reading on a particular subject. I want to commend any and allteachers at NSCC for having office hours and making themselves available for students who need a littleextra help.

HA: Drug and Alcohol Rehab

My only big problem with NSCC was your transcript department and registration department. They losethings. I had problems with both and the people I spoke with were rude and then when you getinformation and call them back, in two cases I was lied to. There are also some very nice people whomake you forget the rude people.

I felt that both the process and the faculty/staff at NSCC was extremely student centered and this madecoming back to school after 20 years an easy thing for me to do. I got any and all assistance that I

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needed, whether it was course planning, financial aid, academic assistance, etc. I began my studies inthe Women in Transition program, which I think was set up by God himself. This program gave me asolid foundation on which to build my academic journey. I will be forever grateful to everyone at NSCCfor enriching my life both personally and educationally.

HD: Early Childhood Development

I feel that overall NSCC was a good choice. Financially it was my best choice, but academically it posedminimal challenge to me. I think the standards should be set much higher and the state funded schoolsshould not sacrifice expectations for money generating students. I realize that the state and federalfunding is what keeps the community colleges alive and that many students receiving this money to go toschool would be discouraged and drop out if they couldn’t meet the higher expectations, but the buckmust stop somewhere. Expect high results and see just who meets you at the top. some communitycollege students are there for more than an extension of high school. They are there for solidpreparedness for an under grad education.

HE: Early Childhood Education

Faculty excellent in every way!

I think attending NSCC was one of the best things I ever did. The staff was really great and helpful tomost of the students. I would recommend NSCC to any of my friends who wanted to go to college tofurther his or her education. NSCC is a really great College. I’m very glad I went to NSCC.

I enjoyed attending. I learned a lot, and I recommend that others attend NSCC.

I really enjoy the experience I have had and am continuing my education but in another field. I currentlyam self employed, so is my fiancé. I do the books and secretarial work, he is an electrician. I hope to goon to receive my bachelor’s, once I finish my second degree at NSCC.

I am very satisfied with the education I obtained from NSCC. I currently attend the Lesley Collegeweekend format at NSCC. I will be taking required electives at NSCC that I need toward my Bachelor’sdegree. This is very convenient for me.

HL: Substance Abuse Counseling Certificate

I wish NSCC had a Bachelor’s degree program. I loved going to school here and felt very safe andacademically challenged. Since I graduated last year I have not been able to follow through with furthereducation. I keep wanting to go back to NSCC. NSCC was the best educational experience I had everhad.

Have courses at night also available during the day at more than one campus for students who can’t getto a class at night.

My first degree was in 1979 Human Services. I then went on to Umass Boston CPCS and obtained abachelor’s in HS 1997. I returned to NSCC to complete HS Substance Abuse Counseling in 2000. I amcurrently taking courses in Dual Diagnosis. I used NSCC as a stepping stone to continue my education ata four year college.

HM: Mental Health

My educational experiences at NSCC were wonderful. Although I’ve moved on to continue myeducational pursuits, NSCC will always be “home.” Attending NSCC provided me with a solid educationalfoundation on which to build. I find that I have more of a knowledge base than my peers at Salem StateCollege. If I had to do it all again, I would do it the same, by attending NSCC first and then moving on

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from there, because I know that I would be prepared to do so. All of my instructors were phenomenal andreally care about their students and encourage them with enthusiasm to reach their very best potential.

HP: Paralegal Studies

Liberal arts electives were rigorous and first rate. paralegal classes, my major, varied in degree ofdifficulty – some instruction was thorough and practical, some classes were not in-depth and thereforelacked practical application to outside employment. I would suggest subspecialty Paralegal classes, if itis not possible to give thorough instruction in a particular topic. Overall, I found instructor’s very friendlyand enthusiastic, and the atmosphere supportive.

HS: Social Welfare/Gerontology

I am proud to be a graduate of NSCC, the school I often refer to as the “Harvard” of Community Colleges.As the mother of two Brandeis graduates and one from Clark, I do not hesitate to state that I workedharder during most of my courses than my children did, since the home assignments I was given wereoften more demanding than those they dealt with. Unfortunately, I witnessed the failure of manyclassmates to complete the assignments in some of my courses because the assignments in some of mycourses were unnecessarily too time consuming (too many papers assigned for the completion of aparticular course). However, with the good fortune to have had Dr. ____ as my advisor, my motivator, mymentor, I persevered and, at the age of 60, proudly walked across that beautiful stage to receive mydegree, while my family including four grandchildren cheered me on! NSCC is a great school anddeserves all the state and federal help available.

HU: Horticulture

The faculty at Essex Aggie should be commended and honored for their passion in their fields and theirability to relate to the working class citizens. Without people like Mr. ____ , _____, _____, and ____there would be no Essex Aggie or NSCC agriculture programs. They are the reason for my continuedsuccess as a horticulturalist, and made my college experience the best it could be. I hope that they arecontinually honored and praised for their hard work.

LA: Liberal Arts

Would love to teach at NSCC.

I remember in September 1995 when I met the President of NSCC, who was of Albanian origin. We metat a meeting for students. As the first Albanian student in our college, the President greeted me with anAlbanian word and later sent me congratulations about my successes.

I was an Albanian writer, so English was my second language. I will never forget my first teacher,_______, who gave me the enthusiasm of learning, writing and publishing in English. Also, I thank myother teachers who helped and encouraged me to continue writing my poems and short stories. CurrentlyI have two excellent teachers who help me in my writing.

I wish NSCC was a four year school, not just two years. I transferred to Salem State and dropped outbecause I didn’t like it at all. A totally different experience.

NSCC gave me the confidence I needed to succeed at Umass. I am grateful that I chose the route I did.The only suggestions I have would be to expand the library and computer labs.

I chose to attend NSCC after I had my daughter at 19 years old. I was able to receive the financialsupport that I needed, and NSCC was the perfect fit for me. Courses were held at convenient times and

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locations. I attended a state college previous to my enrollment at NSCC, and I was as pleased, if notmore pleased, with my experience at NSCC. At NSCC, my professors (for the most part) were wonderful,highly educated and enthusiastic in their field. I wish that I could continue my education at NSCC to getmy BA. The staff at NSCC is great all around, from admissions to financial aide to the registrar’s officeand beyond, my dealings with each office have been great. I was able to make my own decisions aboutmy education, and I felt like a person not a number. I am proud of my education that I received at NSCC,and I will continue to support it into the future!

Academically speaking, I consider myself a late bloomer. Though better I bloom late than never. NSCCfaculty and staff have helped and supported my academic career throughout the last decade. I will takewith me that knowledge, persistence, and courage to make my dreams come true.

I am grateful for the affordable education I received from NSCC. All in all, it was a great experience.

I wish the advisors told me what classes I should take when I transfer to SSC. As a result, I lost asemester’s worth of classes (fifteen credits). Thanks to that, I now have to take another semester ofclasses, meaning more money.

I thought that the professors were wonderful. The classes were great. I felt that people in Financial Aidand the Registrar’s Office were rude and inconsiderate. They gave me the run around on any questions Ibrought to them.

Teachers are very enthusiastic and knowledgeable in their fields. I am very pleased with my educationalexperience and for beginning my college education at your community college.

Unfortunately, I have had a variety of health challenges while attending NSCC, but I finished all myclasses and graduated with honors. I applied for NSCC scholarships, however the prerequisite was thatyou must take 4 courses per semester. Unfortunately, two classes per semester was all that I wascapable of performing.

You should have scholarships for the disabled, sot hat we can further our education after we leavesNSCC. Our brains work just fine and we are as curious about knowledge and the whole learning process.I personally feel that you should seriously consider adding a new category by instituting a fewscholarships for the disabled. For we work just as hard, if not harder than the regular students. Justbeing at the school is a wonderful challenge for us. I would love to see this happen.

My experience at NSCC was great, both academically and socially. The most prominent feature aboutNSCC is the faculty. As they are extremely helpful and care about their students and their academics. Itwas also wonderful to be known by name by the faculty, instead of just another face or number to besoon forgotten.

The transfer program is a farce. Too many of my classes did not transfer into SSC. ________had meattend a meeting at 8 a.m. in Lynn (I drove from Gloucester) to be entered for the transfer program and Iwas told I was eligible for the 33% off my tuition at SSC because my GPA was over 3.0. I then found outat SSC it only applies to day students. This set me back time wise to when I will graduate SSC. I alsofound the only advisor to give me correct information was ________ at Beverly. The others were notknowledgeable about transferring. There was a real nasty woman at Registration in Danvers, butFinancial Aid people were wonderful. The nasty teacher I had was ______. He was very demeaning tostudents.

When I first graduated from high school in 1994, I was not ready to go to college, but went to SSCanyway and did poorly, lasting only 6 weeks. After taking time off, I decided to attend NSCC. I believethe faculty did a great job in preparing me to move onto a four year school.

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LB: Biotechnology

Would like to see more evening classes.

LC: Pre-Chiropractic

NSCC provides an excellent education at a very low cost.

LH: Health Science

Assign academic advisors to evening students.

The Motivational program was my encouragement to go on.

LO: Legal Office Certificate

Going to NSCC was the best thing I ever did for myself. I was an older returning student. I had workedmany years in a field which did not really interest me and which definitely did not pay very well. I enrolledin the Legal Administrative Assistant Program and all of the courses I took were relevant to the field.________ was extremely concerned that her students left her classes with the knowledge and skills theywould need in the workplace. She also had several class presentations from employers/ agencies andoften read job openings to the class. I was able to obtain a part-time job while I was in school this way,and also to obtain a full-time position before I even graduated. The job I have now is without a doubt thebest job I have ever had, and I know it is all because of NSCC. I just also want to mention how great_____ is in the placement office. She provided invaluable assistance to me in creating a resume andcover letter!

LS: Legal Administrative Assistant

I had a job in my field prior to leaving NSCC. Due to a better opportunity at another company, I now workin a different field.

ME: Manufacturing Engineering Technology

I feel the education I received at NSCC was poor. I always felt as though I had to struggle to get theclasses I needed. When I did get them, they most likely were cancelled. I was not pleased with some ofthe teachers I had because of them canceling class for no reason, letting us out of class early becausethey did not want to teach any more for the day, and for not showing up to class on time on a regularbasis. I was also not pleased when I had to take a directed study because I always was shorted on whatI should have been taught in the course. I know that these comments will probably be looked over, or justput aside, but I felt that I needed to express my feelings.

MS: Medical Administrative Assistant

I did not enjoy my time at NSCC. I found the teachers to be very “burnt out” and have no interest in whatthey are teaching. I found others to be very set in their ways and uninterested in hearing others’ opinions.I also found the NSCC administrative staff to be very unhelpful. They seem to feel that all of us were aproblem and would prefer not to have to deal with us. I had problems with incorrect billing, questions notbeing answered, calls not returned, etc. I paid a lot for my courses and expect the best quality in bothteaching and admin levels.

NE: Nurse Education

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Although I am working 32 hours at present, on 5/14/01 I will start 40 hours. It was my choice to begin at32 hours as a staff nurse and now will be starting a new position as an operating room nurse. NSCCprepared me well for a nursing career and helped greatly in obtaining my first job at Union Hospital.

I had a poor experience with my education at NSCC. Being one of only a few males in the nursingprogram, I was treated very poorly by some staff members. My first year was relatively fine, however, mysecond year was miserable. Two particular staff members were extremely rude and judgmental, not onlyof the males in the program, but many other students. I felt that I was singled out by these professorsand harassed. This truly took away from my learning experience. I did fairly well as a student with mygrades, I felt I could have done better, but due to stress and trying to avoid these instructors, I asked noquestions of them, so anything I learned was from what I read in the text books, and notes. It was not aconducive environment for learning. I feel that I was deprived from learning much more than I actually didat NSCC. I feel that many students to follow will be denied the opportunity to learn by these instructors. Ialso feel there have probably been many students in the past who have not succeeded due to theseinstructors. They are not teachers, they are very negative individuals, and bullies. Sorry for such anegative report.

I enjoyed my educational experiences at NSCC and continue to recommend it to friends.

The college needs a library on the Danvers campus. It was inaccessible for use, and a problem to getinformation. If a library is not in the near future, quiet and comfortable studying areas should be madeavailable to the students. Temperature control was a major problem in the Danvers classrooms. Two ofthe classrooms we used were very cold and another very hot. This creates problems with attention spanand learning.

Clinical days should be made to 8 hours twice a week in the first year. The patient load should always beat least 2 patients to one student. This would promote critical thinking and prioritizing, because in theworkforce the ratio is one nurse to 5-9 patients.

I have recommended NSCC to many LPNs considering obtaining their RN. The Program Director ofNursing was very helpful.

OT: Occupational Therapy Assistant

The OT program is fantastic!

NSCC kept me going when I was losing my home and life was tough. SSC has been very lax in helpingme to enroll. When I go for appointments, no one shows up. No one at SSC returns calls. NSCC was avery good experience.

OTX: Occupational Therapy Assistant Accelerated

OTX program and instructors are fabulous.

I attended a semester and a half in graduate school at Tufts University. However, I decided during myenrollment that direct care was not my option for a career for the remainder of my profession. Eventhough I earned a 3.75 GPA, I left Tufts. I still wanted to be certified in something OT related, so I appliedand was accepted at NSCC in the accelerated OTA program. In 12 months I achieved my degree inOTA, had terrified Level I fieldwork and clinical experiences. I accepted a residential manager position inHaledon, NJ, and supervised 23 life skills trainers and was responsible for 15 clients’ treatment plans andoutcomes. All of my knowledge and experience integrated within my position. I was responsible forteaching staff about rehabilitation, its’ techniques and medical terminology. I achieved successful resultsand was promoted to my current position, Director of Admissions. I am not prescreening prospectiveclients, negotiating contracts/proposals with funding sources and contributing to clients’ outcomes! Sincemy graduation at NSCC, I have more than doubled my salary and am in the healthcare arena,

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contributing in a business perspective, not direct care. Most of all, my company is specialized in BrainInjury, and I have always loved working in this arena. I cannot expand enough the opportunities that havebeen offered to me since my graduation. Due to the intensity o the OTX program, my time managementskills were increased, observation strengthened and contributes immensely to the pressures of mycareer, and how I am successful. Thank you!

PN: Practical Nursing Certificate

The LPN program is excellent. “Aggie” grads have a great reputation and I strive to uphold thisreputation. The instructors are knowledgeable, available, patient at the same time, the expectations areclearly defined and you know what is expected. I wouldn’t change the experience for the world!

LPN Program 1) more clinical time needed; 2) More practice with physical assessments needed; 3) lesstime making beds and washing patients and more time on #2 (I haven’t made a bed or washed a patientsince I became a nurse – so what was the point? These things are done by CNA’s, not nurses); 4)Eliminate poster presentations. A total waste of precious hours that we should have been able to use inclass with discussions and reviewing what we had learned so far; 5) either eliminate or drastically reducethe “computer course.” Another total waste of time. There were not enough computers and not enoughprograms. 3 of us to one computer? We should have been able to use an actual computer lab at theDanvers campus with a trained and knowledgeable instructor. I would advise you to "sit in” on one ofthese classes to see what I mean. It’s an embarrassment.

I consider the practical nursing program an excellent preparation for beginning nursing to continue furthertraining or to stay put. I was 60 years old going through the program, so I am questioning whether to gofurther, but I felt well prepared for the job I have at Hogan.

PT: Physical Therapist Assistant

Placement services for students planning to move out of state would have been helpful, or info on findingjobs out of state.

I believe the PTA program should be longer. There’s too much information to cover and maintain to doover a 2 year period. I feel more hands on like the COTA program would be better. I think the people inthe program were great – loved the experience. It’s a great college, and by working the field I realizedthat NSCC’s PTA program is well respected. My only problem is while in the program we were told wecould not do Mobilization Techniques as PTA, then they changed it and our class of 2000 got screwednow to take the course we have to pay more money when others did not.

TG: Tourism and Hospitality

Wonderful and rewarding experience! Great College! Very affordable! Great education! Terrific andcaring professors! What a deal. I feel thankful I found you! Thank you!

I already had a degree in business from SSC and got a 2nd degree here, by taking just the major classes.I was able to get into the travel/hospitality field and change my career focus by attending night classes. Itgives people the opportunity to do this and transfer credits from other schools for a career change, notjust transfer from NSCC to a 4 year school. It can work the other way too! Night classes at all campusesare a major benefit and made me able to attend while still working full time.

I was told by NSCC that I could “walk right into” SSC as a third year student, but ended up being a 2nd

year student.

WH: Wellness & Health Arts

47

Wish NSCC would offer an AS in WH.

WP: Office Support Certificate

You need to add an internet class to Office Technology courses. Also, downloading files should betaught.

I love NSCC!

ZCM: Cosmetology

Awesome – Better than Blaine!

Documents

NORTH SHORE COMMUNITY COLLEGE’S Graduating Class of 2000myweb.northshore.edu/users/llachape/graduate_follow_up/Class_of_… · The survey lists the following employment classifications: