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North Pacific Bank Annual Report North Pacific Bank

North Pacific Bank · 2016. 9. 9. · North Pacific Bank Annual Report 2016 2 A Message from the President I would like to start this message by thanking all stakeholders for their

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  • North Pac i f i c Bank Annua l Repor t

    North Pacific Bank

    NO

    RTH

    PA

    CIF

    IC BA

    NK A

    NN

    UA

    L REPO

    RT 2016

  • Nor th Paci f ic Bank Annual Repor t 2016

    1

    North Pacific Bank

    Group Business Principles• Provide quality service to our business partners and progress together with our customers

    • Improve our corporate value and win a high level of trust from our stockholders and the market

    • Create a rewarding workplace where employees can fully display their abilities

    North Pacific Bank Business Principle• Providing a steadfast foundation for Hokkaido’s development

    2 A Message from the President

    3 Highlights

    6 Medium-Term Business Plan

    7 Further Stimulation of Regional Economies

    13 CSR

    16 Compliance

    17 Corporate Governance

    19 Risk Management

    21 Corporate Data

    21 Organizational Chart

    22 Directors, Audit & Supervisory Board Members and Executive Officers

    23 Corporate Outline / Principal Shareholders

    24 History of North Pacific Bank, Ltd. / Group Structure

    25 Financial Section

    25 Consolidated Balance Sheets

    26 Consolidated Statements of Income

    26 Consolidated Statements of Comprehensive Income

    27 Consolidated Statements of Changes in Equity

    28 Consolidated Statements of Cash Flows

    29 Non-Consolidated Balance Sheets

    30 Non-Consolidated Statements of Income

  • Nor th Paci f ic Bank Annual Repor t 2016

    2

    A Message from the President

    I would like to start this message by thanking all stakeholders for their enduring goodwill and patronage afforded

    the North Pacific Bank.

    In FY2015 the economy of Hokkaido made a modest recovery. Capital investment has been on the rise with the

    construction of office buildings in redevelopment areas, plus large-scale value-added investment and productivity

    capacity investment in the manufacturing industry. In particular, with the opening of the Shinkansen line to

    Hokkaido, there has been increased investment for the building of new hotels as well as extension and rebuilding

    of existing hotels. Governmental budget constraints, on the other hand, led to a reduction in public investment.

    In Hokkaido, as throughout Japan, personal consumption was brisk, with hiring and the income environment

    stabilizing. Housing investment rallied, bolstered by low interest rates. In tourism, there was a significant increase

    in visitors from overseas as well as an increase in domestic visitors to Hokkaido thanks to an expansion of flight

    routes to the New Chitose Airport and the opening of the Shinkansen line. This trend of increased tourism appears

    to be holding steady. In such a business environment the Bank’s revenue and income both rose in the year ended

    March 2016.

    In January 2016, the Bank of Japan made the historic decision to adopt a negative interest rate. By the end

    of February, the yield on new 10-year Japanese government bonds had dropped to a negative rate. Adding in

    external factors, market conditions have been fluctuating as the value of the yen rises and stock prices fall. The

    future is becoming more uncertain, so in both the corporate and household sectors the investment stance has

    grown cautious. We have also been forced to lower yield on loaned money and securities as we face a tough

    earnings environment.

    Structural reforms that will result from more flexible fiscal policy and deregulation have the potential to stimulate

    housing investment and corporate capital spending, and we anticipate more diversified asset management, as

    well. North Pacific Bank will work to further meet the capital needs of consumers and small- and medium-sized

    enterprises in Hokkaido. We will also expand consultations on asset management through which we aim to build

    commissions from the sale of deposit assets and other commission income. We can thereby minimize the impact of

    negative bearings and incorporate positive effects. We foresee the negative interest policy remaining in place for the

    foreseeable future, and we will pursue a fundamental reform of cost structures.

    This year is the final year of our medium-term business plan, “New Challenges: Creating New Values for Hokkaido

    and Seeking Growth Together.” We are looking to generate synergy between new possibilities for Hokkaido and

    the strengths and unique capabilities of the North Pacific Bank. We will work to further stimulate the economy of

    Hokkaido and make a genuine contribution to the development of customers and local communities.

    We look forward to your continued support going forward.

    September 2016

    North Pacific BankJunji Ishii, President

  • Nor th Paci f ic Bank Annual Repor t 2016

    3

    (¥ billions)

    Highlights

    94.2

    76.9

    16.5

    0.8

    74.4

    78.90%

    19.8

    0.3

    6.0

    2.6

    28.3

    17.7

    4.85%

    95.9

    77.1

    17.5

    1.1

    74.2

    77.39%

    21.6

    0.8

    2.0

    2.1

    25.0

    14.8

    4.44%

    20162015

    Year ended Mar. 31,

    (1.6)

    (0.1)

    (1.0)

    (0.3)

    0.1

    1.51%

    (1.7)

    (0.4)

    4.0

    0.5

    3.2

    2.8

    0.41%

    Increase/(Decrease)

    Core gross profit

    Net interest income

    Net fees and commissions

    Net other operating income (excluding gains (losses) on bonds)

    Expenses(excluding non-recurring losses)

    Core OHR (%)

    Core operating profit

    Credit cost

    Gains (losses) on securities

    Net other non-recurring income (loss)(including gains (losses) on money held in trust)

    Ordinary profit

    Net income

    ROE (%)

    (¥ billions)

    99.1

    30.4

    18.0

    23.0

    100.8

    27.4

    15.7

    24.8

    20162015

    Year ended Mar. 31,

    (1.7)

    3.0

    2.2

    (1.8)

    Increase/(Decrease)

    Core gross profit

    Ordinary profit

    Profit attributable to owners of parent

    Core operating profit

    Income Summary

    Non-Consolidated

    Consolidated

    Core gross profit and core operating profit were down year-on-year as a result of a drop in net fees and

    commissions, which was caused by a larger balance of card loans pushing up guarantee commissions.

    Meanwhile, ordinary profit and net income were up year-on-year as a result of lower credit costs and an increase in

    gains on securities. ROE was up 0.41% year-on-year to 4.85% on the back of that rise in net income.

    ROE = Net income for the current fiscal year (Total net assets at beginning of fiscal year* + Total net assets at end of fiscal year*) / 2

    *Excluding subscription rights to shares

    Core operating profit Net income ROE

    Year ended March 31,

    85.8

    (¥ billions)

    10024.27%

    4.44% 4.85%

    19.817.721.6

    14.8

    90

    80

    70

    40

    30

    20

    10

    0

    A B

    A BA B A B

    2014 20162015

    76.4

  • North Pacific Bank

    Nor th Paci f ic Bank Annual Repor t 2016

    4

    The average balance of deposits and NCDs was 7,579 billion yen (up 257 billion yen year-on-year), while the year-end

    balance was 7,834 billion yen (up 241 billion yen). Figures were up for the year in all sectors: corporate, individual,

    public, and financial. Deposit assets were down, mainly as a result of a decrease in safe custody of public bonds.

    Hig

    hlig

    hts

    (¥ billions)

    7,834

    387

    539

    7,592

    433

    477

    20162015

    As of Mar. 31,

    241

    (45)

    62

    Increase/(Decrease)

    Deposits and NCDs*

    Deposit assets

    Individual annuity insurance, etc.

    Outstanding Balance(¥ billions)

    7,5797,322

    20162015

    Year ended Mar. 31,

    257

    Increase/(Decrease)

    Deposits and NCDs*

    Average Balance

    Deposits and Deposit Assets (Non-Consolidated)

    Deposit assets = Safe custody of public bonds + Investment trustsIndividual annuity insurance, etc. sales reflect cumulative sales amounts.

    (¥ billions)

    3,409

    5,797

    5,085

    3,396

    5,553

    4,974

    20162015

    As of Mar. 31,

    13

    244

    111

    Increase/(Decrease)

    SMEs, etc. Loans and bills discounted

    In Hokkaido

    Outstanding Balance(¥ billions)

    5,607

    30

    5,450

    20

    20162015

    Year ended Mar. 31,

    156

    10

    Increase/(Decrease)

    Loans and billsdiscounted

    Of which, card loans

    Average Balance

    SMEs, etc. = SMEs + Consumer loans

    Public sector loans include loans to land development public corporations.

    Loans and Bills Discounted (Non-Consolidated)The average balance of loans was 5,607 billion yen (up 156 billion yen year-on-year), while loans outstanding at

    the end of the year were 5,797 billion yen (up 244 billion yen). Figures were up for the year in all sectors:

    enterprise, individual, and public. Aggressive efforts to promote card loans resulted in a 10 billion yen year-on-year

    improvement in the average balance.

    8,000 600

    400

    200

    0

    7,5797,105 7,322 480

    426 435

    5,0984,892 4,994

    2,0001,787 1,892

    6,000

    4,000

    2,000

    6,000

    25

    30

    35

    20

    15

    10

    5

    0

    4,000

    2,000

    0

    0

    Corporate Individual Public sectors and financial institutions

    Year ended March 31,(¥ billions)

    A B

    BB B

    191292 234

    387

    449 433

    BB B

    A

    2,532A

    2,487A

    2,474A

    1,669B

    1,644B

    1,654B

    1,404C

    1,291C

    1,322

    5,6075,423 5,450

    C

    A A 195156 198AA A

    C Investment trustsInvestment trusts are stated at fair value.

    *NCDs = Negotiable certificates of deposit

    Safe custody of public bonds

    As of March 31,(¥ billions)

    A B

    CC

    C

    Deposits and NCDs* (Average Balance)

    Enterprises Individuals Public sectors

    Year ended March 31, Year ended March 31,(¥ billions)

    A B C

    Loans and Bills Discounted (Average Balance)

    Deposit Assets (Outstanding Balance)

    (¥ billions)

    Card Loans (Average Balance)

    20162014 2015 20162014 2015

    20162014 2015 20162014 2015

    30

    15

    20

  • Nor th Paci f ic Bank Annual Repor t 2016

    5

    Gains on securities were up 6 billion yen year-on-year to 100 billion yen as of March 31, 2016.

    Unrealized Gains (Losses) on Securities (Non-Consolidated)

    (¥ billions)

    11.67%

    332

    2,850

    10.09%

    347

    3,444

    2015

    As ofMar. 31,

    As ofMar. 31,

    Capital adequacy ratio (%)

    Capital

    Risk-adjusted assets

    100

    2016

    Stocks Bonds Others

    Unrealized gains (losses) on securities

    2014 2015

    68

    0.8

    39

    18

    1

    67

    22

    3

    31

    59

    93

    With the permission of the Financial Services Agency,

    we began using the more accurate foundation

    internal ratings-based approach for evaluating credit

    risk, starting with the capital adequacy ratio of March

    31, 2016. In addition to the increase in profits, the

    change in calculation method resulted in an improved

    capital adequacy ratio on both consolidated and

    non-consolidated bases.

    Capital adequacy ratio of March 31, 2015, is calculated using the standardized approach; that of March 31, 2016, is calculated using the foundation internal ratings-based approach.

    Capital Adequacy Ratio (Domestic) (Non-Consolidated)

    1.39%1.91%

    1.61%

    42

    128

    153

    110

    50

    17

    62

    64

    26

    53

    54

    20

    Bankrupt and quasi-bankrupt assets

    Doubtful assetsSubstandard loans

    20162014 2015

    As of March 31,(¥ billions)

    (¥ billions)As of March 31,

    Unrealized gains (losses) on securities

    Stocks

    Bonds

    Others

    Nikkei stock average (¥)

    New 10-year Japanese government bond yield (%)

    20162015

    Increase/(Decrease)

    100

    68

    31

    0

    16,758

    (0.050%)

    93

    67

    22

    3

    19,206

    0.400%

    (¥ billions)

    6

    0

    9

    (2)

    (2,448)

    (0.450%)

    (¥ billions)

    Bankrupt and quasi-bankrupt assets

    Doubtful assets

    Substandard loans

    Problem assets based on the FinancialRevitalization Law

    Percentage of total credit provided (%)

    *After partial direct write-offs

    Percentage of total credit provided (%)

    *Partial direct write-offs have not been implemented. The figures as they would appear after partial direct write-offs are shown for reference.

    20162015

    As of Mar. 31, Increase/(Decrease)

    53

    54

    20

    128

    2.25%

    91

    1.61%

    42

    50

    17

    110

    1.86%

    82

    1.39%

    (11)

    (3)

    (2)

    (17)

    (0.39%)

    (8)

    (0.22%)

    As of Mar. 31,

    The amount and rate of problem assets disclosed under the act declined as a result of business administration

    assistance for clients and progress in the final disposal of problem assets.

    Problem Assets Based on the Financial Revitalization Law (Non-Consolidated)

    A

    A BC

    A BC

    A BC

    B C

    A B C

    AA A

    BB

    B

    C

    C

    C

    Percentage of total credit provided(After partial direct write-offs)

    2016

  • Nor th Paci f ic Bank Annual Repor t 2016

    6

    North Pacif ic Bank

    Numerical targets for FY2016 are those announced at the time of the unveiling of the plan in May 2014.

    • Improve shareholder value

    We will create new standards and values for Hokkaido

    Strive to generate synergies between new possibilities for Hokkaido and the North Pacific Bank’s strengths and unique capabilities to stimulate the regional economy, emerge from deflation, and create new standards and values for Hokkaido.

    We will be number one for customer satisfaction, community contribution,and employee satisfaction among local banks.

    Synergies

    New possibilities for Hokkaido

    Fulfill Hokkaido’s potential and make a genuine contributionto the development of customers and local communities.

    Full use ofworkforce

    Funding of projects so thatcapital flows within Hokkaido

    Swift dissemination of informationaccumulated and analyzed

    Four Basic Policies

    Mid-to-Long-Range Vision

    Strategies to Turn Our Mid-to-Long-Range Vision into Reality

    North Pacific Bank’s strengthsand unique capabilities

    Basic Policies and Business Targets

    • Improve corporate value to benefit customers, communities, shareholders, and employees

    • Optimize organizations, systems, networks, and processes

    • Implement the PDCA cycle thoroughly to encourage self-innovation in company administration

    • Make compliance and CSR integral parts of the Bank’s administration

    Six Business Targets• Improve profitability through

    improved customer relations

    • Support for growth of local communities

    • Invigoration of the workforce

    • Establish a low-cost structure

    • Strengthen the Bank’s business foundation

    New Challenges: Creating New Values for Hokkaido and Seeking Growth TogetherThe North Pacific Bank has established a medium-term business plan for FY2014 through FY2016 called New

    Challenges: Creating New Values for Hokkaido and Seeking Growth Together.

    The plan clarifies our Mid-to-Long-Range Vision for the North Pacific Bank. By generating synergies between new

    possibilities for Hokkaido and the North Pacific Bank’s strengths and unique capabilities, we have positioned

    fulfilling Hokkaido’s potential and making a genuine contribution to the development of customers and local

    communities as our main theme.

    The duration of the plan covers an important period in the history of North Pacific Bank, coinciding with the run-up

    to our centenary in August 2017. Every member of the board is determined to seek out and overcome new

    challenges as part of the Bank’s efforts to play a role in forging new values and directions – rooted, as always, in

    our customer-oriented perspective.

    Numerical Targets

    Core operating profit

    Ordinary profit

    Net income

    Average loans

    Capital adequacy ratio (based on FIRB)

    26.0

    23.0

    15.0

    5,550.0

    Approx. 12%

    Average deposits(incl. NCDs)

    7,280.0

    (¥ billions)

    Non-consolidated FY2016 plan

    Ordinary profit

    Profit attributable to owners of parent

    (¥ billions)

    Consolidated FY2016 plan

    24.0

    15.5

    Highlights / M

    edium-Term

    Business Plan

    Medium-Term Business Plan

  • Nor th Paci f ic Bank Annual Repor t 2016

    7

    Further Stimulation of Regional Economies

    Bank of Yokohama

    Chiba Bank

    Bank of Fukuoka

    Shizuoka Bank

    Joyo Bank

    77 Bank

    North Pacific Bank

    Nishi-Nippon City Bank

    Bank of Kyoto

    Hiroshima Bank

    12,877

    11,539

    9,424

    9,185

    8,142

    7,971

    7,834

    7,547

    7,212

    7,024

    Kanagawa

    Chiba

    Fukuoka

    Shizuoka

    Ibaraki

    Miyagi

    Hokkaido

    Fukuoka

    Kyoto

    Hiroshima

    (¥ billions)

    HQ Funds

    10,005

    8,797

    8,260

    7,663

    5,912

    4,357

    5,797

    6,220

    4,606

    5,267

    Loans

    Compiled by North Pacific Bank from summarized financial results published by each respective bank for the fiscal year ended March 31, 2016.Funds = Deposits + NCDs

    Market Share in HokkaidoAs of March 31, 2016, the Bank’s shares of deposits

    and loans in Hokkaido amounted to 34% and 39%,

    respectively.

    As of the same date, the Bank’s balance of outstanding

    Notes: Market shares are based on the outstanding balances of domestic banks and shinkin banks with head offices and branch office operations in Hokkaido (excluding Japan Post Bank and the Resolution and Collection Corporation). Deposits include negotiable certificates of deposit (negotiable certificates of deposit of shinkin banks have been estimated based on the total national balance of negotiable certificates of deposit held by shinkin banks).Sources: Bank of Japan: “Deposits, Vault Cash, and Loans and Bills Discounted by Prefecture;” Shinkin Central Bank Research Institute: “Profile of the National Association of Shinkin Banks,” “Shinkin Central Bank Monthly Review;” and other disclosure documentations

    Our Standing among Regional Banks NationwideIn terms of total funds (non-consolidated), the North Pacific Bank ranked seventh among regional banks

    nationwide as of March 31, 2016.

    North Pacific Bank

    Competitor regional banks

    Other banks

    Shinkin banks

    (As of March 31, 2016)

    Deposits inHokkaido

    ¥22.3 trillion

    Deposits inHokkaido

    ¥22.3 trillion

    Loans in Hokkaido

    ¥12.8 trillion

    Loans in Hokkaido

    ¥12.8 trillion

    24.1%24.1%31.4%31.4%

    14.3%14.3%19.4%19.4%

    15.4%15.4%

    20.8%20.8%

    39.7% 34.9%

    loans in Hokkaido totaled 5,085 billion yen (up 111

    billion yen, or 2.2%, year-on-year), accounting for

    about 90% of the Bank’s loans.

    A

    BC

    DA

    B

    C

    DA

    B

    C

    D

  • Nor th Paci f ic Bank Annual Repor t 2016

    8

    North Pacif ic BankFu

    rther Stim

    ulatio

    n o

    f Reg

    ional Eco

    nom

    ies

    Initiatives to Stimulate and Develop the Local EconomyAt North Pacific Bank, we have identified a number of

    growth areas on which to focus our efforts in order to

    promote sustained growth of Hokkaido’s economy.

    These include medical care, agriculture and foodstuffs,

    and tourism. We are also working with outside experts

    and external bodies with a view to supporting

    manufacturing to promote the secondary industrial

    sector in Hokkaido, supporting overseas business

    expansion, primarily in Asia, and supporting the

    growing need for business succession as business

    owners grow older.

    Moreover, we established a Regional Revitalization

    Promotion Office, charged with supporting efforts

    based on leveraging excellent regional characteristics

    or resources to promote industry, launch new

    operations, and start new businesses. Similarly, we

    inaugurated a Regional Revitalization Project Team as a

    cross-sectional solutions-providing department.

    Initiatives to Support Small- and Medium-Sized EnterprisesUnder our business principle of “Providing a steadfast

    foundation for Hokkaido’s development” we consider

    it the responsibility of the Bank to contribute to the

    furtherance and invigoration of the regional economy.

    “Support for growth of local communities” is also one

    of the business targets raised in our medium-term

    Major Initiatives

    • Support for new business development and venture startups through various funds, subsidies, and other measures

    • Support for sales route expansion through business matching and support for product marketability enhance-ments such as improved package design

    • Support for setting up operations in China, ASEAN countries, and globally, using the Bank’s overseas networks

    • Support in matters of business succession and business acquisitions based on close interaction with sales branches, headquarters officers, and outside experts such as CPA firms

    • Business improvement support through funds, the Small and Medium Enterprise Reconstruction Support Com-mittee, and other external institutions etc.

    business plan, “New Challenges,” launched in April

    2014. Based on this policy we actively support the

    invigoration of economic activities through the

    expansion of our customers’ businesses, management

    improvements, and other initiatives.

    The progressing aging of the population has been

    spurring demand for funds required for new facility

    investment—in hospitals, nursing care facilities, and

    the like. The Bank has been proactively involved in

    meeting this demand for capital investment and other

    funds, and we have strengthened our customer

    support through consulting. In addition, we have

    signed comprehensive collaborative agreements with

    medical and other universities in Hokkaido to promote

    regional healthcare and mutual development through

    university-industry partnerships, and have been

    holding Citizen Medical Seminars, amongst other

    endeavors.

    Support for the Healthcare and Social Welfare Sector

  • Nor th Paci f ic Bank Annual Repor t 2016

    9

    In the area of tourism, Hokkaido excels in attracting

    tourists—both international and domestic visitors. In

    light of the significant economic multiplier effects,

    such as stimulation of the regional economy and

    creation of working opportunities, the Bank has been

    actively providing support for multiple initiatives in

    cooperation with tourism-related institutions and

    associations. To bring together food and tourism and

    increase promotional effectiveness, the Bank hosted

    a business matching event for Hokkaido-based

    tourism-related businesses at the “Information Bazaar”

    networking event for Hokkaido-made foodstuffs. The

    event was joined by Hokkaido-based tourism-related

    firms and organizations, Tokyo-based travel agencies,

    and other parties, leading to the conception of new

    tours and travel magazine features.

    Agriculture and food production are principal indus-

    tries of Hokkaido. The Bank works to promote and

    strengthen all phases of food business operations in

    Hokkaido—production, processing, and marketing.

    For the production phase, we utilize various funds to

    enhance the capital adequacy of corporations involved

    in agriculture, forestry and fishery businesses and

    support the diversification of fund procurement. At the

    processing and marketing stage, we host “Information

    Bazaar” networking events for Hokkaido-made food-

    stuffs to help strengthen the brands of Hokkaido-made

    products and establish or expand sales routes to

    Japan’s main island of Honshu.

    Information Bazaar in Tokyo 2015

    Manufacturing Technology Fair

    Compared with other regions, Hokkaido gives less

    weight to the manufacturing industry. The Bank helps

    businesses involved in manufacturing to expand their

    sales routes through business matching and by

    establishing new funds. The Bank also collaborates

    with external institutions to identify and mentor

    businesses that show distinct promise. The Bank

    hosted a Manufacturing Technology Fair networking

    event in July 2015 which attracted the largest number

    of exhibiting companies and organizations yet at 209.

    Gathered under one roof were SMEs that possessed

    exceptional technologies and products, along with

    universities, support organizations and many others.

    The fair promoted Hokkaido’s manufacturing industry

    by helping to expand sales routes, facilitate

    cooperation among businesses, and encourage

    information and technology exchanges.

    Additionally, the Hokuyo Innovation Fund organized by

    the Bank was established to assist clients that

    demonstrate future growth potential, including the

    founding of SMEs and new operations in Hokkaido,

    and cases of promising innovations. Since April 2012,

    the fund has invested a cumulative 456 million yen

    altogether in 25 companies, and in June 2016 the fund

    raised its capital from 500 million yen to 1 billion yen.

    Support for the Tourism Sector

    Support for the Food and Farming Sector

    Support for the Manufacturing Sector

  • Nor th Paci f ic Bank Annual Repor t 2016

    10

    North Pacif ic BankFu

    rther Stim

    ulatio

    n o

    f Reg

    ional Eco

    nom

    ies

    A More Convenient Network of Branches and Consultation Desks

    Our branch network has become more robust and

    convenient with the installation of barrier-free interiors

    and ATMs.

    In April 2016, the Asahigaoka Branch reopened after

    refurbishing. The lobby has been made more spacious

    and customer conveniences were added through the

    set up of a reception counter and notice board.

    Reopening as a “next-generation bank,” the branch

    also features enhanced privacy measures, with private

    consulting booths that allow for quiet consultations.

    The Okusawaguchi Branch reopened in August 2016,

    to be followed in December by the Miyanomori

    Branch, which has been rebuilt in a new location and is

    also part of our “next-generation bank” system.

    To facilitate relaxed consultations on non-weekdays,

    the Bank also offers loan consultations at Loan Plazas

    and branches that operate outside of normal office

    hours. Some Loan Plazas even accept consultation

    requests regarding housing and other loans on

    weekends and holidays. Additionally, the Bank offers a

    toll-free number that customers can use for

    consultations by telephone.

    A Wider Range of Products and Services

    At North Pacific Bank we are working to provide

    customers with new products and services that match

    customers’ diverse needs. For example, we have been

    striving to offer a full array of deposit products ranging

    from investment trusts to insurance products, as well

    as asset management advisory services.

    The Bank now offers online products and services

    that can be used easily by customers who find it

    difficult to get to a bank office. In April 2015 we

    began offering a “Hokuyo Free & Omatome Loan (Web Contract).” This is a highly convenient loan that

    can be used for any purpose. All steps, from placing

    an application to concluding the contract, can be

    performed online. In November 2015 the Bank

    launched a “Hokuyo Web Account” (nickname:

    “Webry”) system. These are ordinary savings accounts

    for which a passbook is not issued. Instead, account

    holders can use a computer or smartphone to easily

    transfer money, view their balance, and otherwise

    manage their account. Such an account can be applied

    for and opened at any time online, and because no

    passbook is issued there is no worry about losing it,

    having it stolen, keeping it up to date or replacing it

    when it fills up.

    Initiatives for Regional Revitalization

    The Bank keenly supports local government initiatives

    throughout Hokkaido aimed at stimulating the local

    economy. Such initiatives include promoting industry

    by leveraging excellent regional characteristics and

    resources, launching innovative, new businesses, and

    entering the global marketplace. We do this by sign-

    ing a comprehensive collaborative agreement with

    each local government and by collaborating actively

    with the businesses that the governing bodies are

    working to promote. One initiative involves dealing

    with the vacant homes that are on the rise as the

    local population ages and birthrate declines. The Bank

    provides a range of loans and has set up a consulta-

    tion section at our Hokuyo Loan Plazas for dealing

    with vacant homes, thereby supporting relocation,

    permanent residency, and changes of residence.

    Also, the opening of the Hokkaido Shinkansen line in

    March 2016 is expected to bring positive economic

    effects. At this time the Bank set up the Aomori-

    Hakodate Industrial Promotion Office and formed the

    Aomori-Hakodate Revitalization Fund through public-

    private sector cooperation as part of various efforts to

    capitalize on the opening of the bullet train line.

    Asahigaoka Branch lobby

  • Nor th Paci f ic Bank Annual Repor t 2016

    11

    Overseas Business Development Support

    The Bank supports customers at each stage of their

    overseas business activities. We utilize our network of

    overseas business sites and partner financial

    institutions to offer such services as international

    money transfers, import/export transactions, foreign

    exchange risk hedging, overseas sales channel

    development, local information collection and

    provision, support for feasibility studies, and referrals

    to partnering financial institutions overseas and local

    experts. In FY2015 the International Division and

    overseas representative offices provided support for

    234 cases of business negotiations.

    To meet our customers’ needs with attentive detail in

    regard to foreign exchange, the Bank has set up a

    Markets Desk within the International Division. We

    deliver information on exchange rates in foreign

    currency markets directly from the Bank’s dealing

    room and offer instruments for hedging against

    exchange-rate fluctuation risk. These are just some of

    the ways in which we are able to offer multi-faceted

    support to customers for foreign exchange transac-

    tions.

    Markets Desk

    Foreign Exchange Services

    Cooperation with Overseas Sites and Financial Institutions

    Following on from representative offices opened in

    Dalian and Shanghai in China in 2005, the Bank

    added a first ASEAN business site in January 2014 by

    establishing a representative office in Thailand’s

    capital of Bangkok. Moreover, in June 2015 a coop-

    erative agreement was signed with the Bank of East

    Asia in Hong Kong, followed in August 2015 by a

    similar agreement with Hawaii-based Central Pacific

    Bank. We now have a total of nine cooperative

    arrangements with overseas financial institutions,

    including the Metropolitan Bank in the Philippines,

    and Vietcombank in Vietnam. In January 2016, the

    Bank issued a standby letter of credit* based on a

    cooperative agreement with United Overseas Bank

    of Singapore. Under the standby letter of credit,

    locally incorporated affiliates of our customers are

    able to raise local-currency capital needed for their

    business expansion.

    *Standby letter of credit: A letter of guarantee issued by the Bank to a foreign financial institution in order to create with that foreign financial institution a credit facility for our customers’ locally incorpo-rated affiliates.

    Hokkaido Office for ASEAN Countries

    Working with the Hokkaido Government, in January

    2016 we seconded banking staff to the Hokkaido Gov-

    ernment Representative Office Registered in Singapore

    Covering ASEAN Countries to support the expansion of

    exports of Hokkaido-produced goods and promote the

    overseas business development of Hokkaido-based

    companies. At our Bangkok-based representative

    office also, we have increased staffing to four mem-

    bers so that we can provide better coverage of the

    entire ASEAN region.

    Correspondent Bank Agreements

    In the area of overseas account settlement, the Bank

    collects bills, issues and accepts letters of credit, and

    settles accounts, all through broad-ranging corre-

    spondent arrangements with 135 banks in 31 coun-

    tries in Asia, Europe, North and Central America,

    South America, Oceania, and Russia (as of the end of

    March 2016), so as to ensure that foreign exchange

    transactions can be carried out smoothly. The coop-

    erative system in place facilitates the international

    settlement of commercial payments, wire transfers,

    and so on.

  • Nor th Paci f ic Bank Annual Repor t 2016

    12

    North Pacif ic BankFu

    rther Stim

    ulatio

    n o

    f Reg

    ional Eco

    nom

    ies

    North Pacific Bank International Network (As of June 30, 2016)

    HokkaidoSakhalin Office

    Bangkok Bank JETRO Singapore Office

    Central Pacific BankHawaii, U.S.A.

    United Overseas Bank

    Bank Negara Indonesia

    International PartnersSecondment of Employees

    Bangkok Bank

    Hokkaido ASEAN Office

    Metropolitan Bankand Trust

    The Bank of East Asia

    State Bankof India

    Vietcombank

    Bank of Dalian

    Shanghai Office

    Dalian Office

    BangkokOffice

    Region Base/Seconding Destination Partner(s)

    China

    ASEAN

    India

    Russia

    U.S.A.

    Dalian Office (base, March 2005)Shanghai Office (base, June 2005)

    JETRO Singapore Office (seconding, Oct. 2011) Bangkok Bank (seconding, June 2013)Bangkok Office (base, Jan. 2014)Hokkaido Government Representative Office

    Registered in Singapore CoveringASEAN Countries (seconding, Jan. 2016)

    Hokkaido Sakhalin Office (seconding, 2001)

    Chiba Bank New York Branch (seconding, Apr. 2016)

    Financial institutionsBank of Dalian (Nov. 2010)The Bank of East Asia (June 2015)

    Governmental organizations (9)Cities of Shanghai, Dalian, Shenyang, Tsingtao, Tianjin; provinces of Liaoning, Heilongjiang, Jilin; Hong Kong Trade Development Council

    Trade organizationChina Council for the Promotion of International Trade, Dalian Branch Office

    Financial institutionsBangkok Bank (Oct. 2012)Bank Negara Indonesia (Feb. 2013)Metropolitan Bank and Trust (July 2013)United Overseas Bank (July 2013)Vietcombank (Dec. 2013)

    Financial institutionState Bank of India (Feb. 2013)

    Governmental organizationGovernment of the Sakhalin Region (Sep. 2013)

    Financial institutionCentral Pacific Bank (Aug. 2015)

    Signing ceremony with Central Pacific Bank (Aug. 21, 2015)

    Foreign Exchange

    In November 2014, the Bank began offering cash-based

    foreign exchange services in three additional ASEAN

    currencies (Singapore Dollar, Indonesian Rupiah, and

    Malaysian Ringgit) in response to mounting demand

    from customers for travel and business purposes in the

    ASEAN region. This brings the number of currencies

    handled by the Bank’s cash-based foreign exchange

    service to 16.

    Chiba BankNew York Branch

  • Nor th Paci f ic Bank Annual Repor t 2016

    13

    Roles and Functions

    for Regional Financial Institutions

    As a member of the regional community, the Bank

    regards CSR activities as important. We believe it is

    essential to manage our business in a way that takes

    into account the needs of the environment and of our

    stakeholders, including the regional community. We

    have set up a dedicated CSR promotion office for

    taking dynamic, effective action, established three

    principal themes for our CSR activities as

    environmental protection, healthcare/social welfare,

    and education/culture, and are engaged in a variety

    of activities for enhancement and sustainable growth

    of the community, all in accordance with our Basic

    CSR Policy.

    CSR Activities

    Through such activities as the provision of financial

    products and services, the Bank supports efforts on the

    part of customers to reduce the impact on the environ-

    ment as well as R&D, commercialization, business development, and other eco-related business activities.

    For individual customers, we offer financing at prefer-

    ential interest rates for energy-saving renovation work,

    installation of solar panel systems, and other purposes.

    For corporate customers, in light of Hokkaido’s nature

    as a veritable treasure trove for renewable energies,

    we handle a fund specialized in supporting growth

    fields from a financial perspective.

    We also provide financing to support the acquisition of

    environmentally-related certifications, financing for

    enterprises making facilities investment aimed at

    reducing carbon dioxide emissions, and private-place-

    ment financing at favorable rates for enterprises

    making efforts to preserve the environment.

    Environmental Protection Initiatives

    CSR

    Environmental protectionHealthcare/Social welfare

    Education/Culture

    Importanceto the sustainable

    development of our group

    Importanceas a social issue

    Importanceto the sustainable

    developmentof the region

    Our Basic CSR Policy

    Based on the Sapporo Hokuyo Group’s

    management principles, the group takes action

    for the ongoing benefit of our supporting

    stakeholders as we strive to offer the best

    financial instruments, services, and information,

    while carrying out support activities.

    Business-based Environmental Activities

    To help prevent global warming, the Bank has estab-

    lished a plan to reduce its emissions of carbon dioxide

    and other greenhouse gases. In addition, we are step-

    ping up procurement of energy-efficient office equip-

    ment, increasing the use of LED lighting, and making

    other efforts to conserve energy. We also strive to

    conserve paper resources, using recycled and FSC-

    certified paper products and employing paperless

    methods for internal communication. Forms and

    records that no longer must be retained are recycled

    in a secure manner to ensure that no confidential

    information is leaked.

    Efforts to Reduce the Bank’s Environmental Impact

  • Nor th Paci f ic Bank Annual Repor t 2016

    14

    North Pacif ic Bank

    Citizen Medical Seminar

    CS

    R

    Healthcare / Social Welfare Initiatives

    The Bank is working actively to utilize the group’s

    financial capabilities and network to support and

    enhance the region’s healthcare and social welfare

    infrastructure. The Bank has concluded an overall

    cooperative agreement with four medical and other

    universities in Hokkaido and is supporting regional

    medicine through such efforts as helping to host

    Citizen Medical Seminars. In addition, we have agreed

    to coordinate with the Hokkaido Government on

    cancer-prevention programs aimed at promoting

    understanding of cancer, and are working to promote

    cancer checkups.

    In social welfare contributions, the Bank has also made

    donations and offered support in various guises to the

    Hokkaido Bone Marrow Bank Promotion Association,

    Hokku Fund

    As part of its environmental protection efforts, the

    Bank has established the Hokku Fund to protect the

    diversity of wildlife in Hokkaido. In order to maintain

    appropriateness, fairness, and transparency in the

    operation of the fund, the Hokku Fund Selection

    Committee has been established incorporating

    members from the public and private sectors to

    oversee fund grants and aid. During FY2015, grants

    were made to seven organizations.

    Hokku Term Deposit

    Part of the Hokku Fund involves the Hokku Term

    Deposit that comes without term maturity notice, and

    is available at all branches. The Bank pays to the Hokku

    Fund an amount equivalent to 0.01% of the Hokku

    Term Deposit balances plus the postage fee equivalent

    amount saved by not issuing a notice of maturity.

    Investing in Hokku Term Deposit provides

    accountholders with the opportunity to participate in

    the Hokku Fund indirectly and thereby promote

    biodiversity in Hokkaido.A Hokku Term Deposit passbook

    Grant presentation ceremony

    including more than 20 years of assistance (since the

    association’s establishment) in the running of the

    secretariat. Employees are encouraged to play their

    part by a system of special leave for bone marrow

    donors.

  • Nor th Paci f ic Bank Annual Repor t 2016

    15

    Education / Culture Initiatives

    Junior high school essay contest

    Financial education for schoolchildren

    L-boshi certification mark(highest rating)

    We believe that the mission of a financial institution is

    to educate people by giving them proper knowledge

    about money and economic mechanisms so that they

    become able to take on the responsibility of helping

    the Hokkaido economy to develop.

    Toward this end we extend to schoolchildren—the

    shapers of the future of Hokkaido—classes on financial

    education via school visits, plus tours of our main and

    other branches. In FY2015, 886 participants from

    elementary school through to university age took part

    in these activities.

    Furthermore, in FY2012 the Bank began hosting classi-

    cal concerts twice a year performed by the Sapporo

    Symphony Orchestra to help promote culture in Hokkaido.

    Already 13,800 customers have been given free invita-

    tions to these superb concerts. In FY2013 we began

    supporting an essay contest for junior high school

    students organized by the Mainichi Newspapers.

    Support for Women’s Participation in the Workplace and for the Next Generation

    In April 2016, we became the first Hokkaido company

    to attain three stars (the highest rating) under the

    “L-boshi” certification regime that rates businesses

    for their promotion of opportunities for women in

    the workplace. Under the initiative, which is based on

    the Act on the Promotion of Women’s Participation

    and Advancement in the Workplace, the Minister of

    Health, Labour and Welfare certifies companies that

    actively encourage advances in this area. Recognition

    under the “L-boshi” system follows

    our certification in 2007 under a

    similar system based on the Act

    on Advancement of Measures to

    Support Raising Next-Generation

    Children, and we have constantly

    sought to enable the women of our

    workplace to balance their profes-

    sional and parental lives.

    Customer Satisfaction Enhancement Activities

    In order to further enhance customer satisfaction, the

    Bank has installed notice boards at all branches for

    written messages, provides training workshops on

    how best to interact with people with disabilities, and

    offers support for people who have difficulty using

    ATMs including due to visual or other disability, by

    offering customers the opportunity to transact their

    business at bank counters while incurring only the fee

    applicable for ATM transactions. Moreover, work is

    under way to equip ATMs with handsets and make

    bank branches barrier-free.

    Classical concert presented by North Pacific Bank (Sapporo)

  • Nor th Paci f ic Bank Annual Repor t 2016

    16

    North Pacif ic BankC

    SR / C

    om

    plian

    ce

    Compliance

    Compliance Frameworks

    Shutting Out Organized Crime

    Management Frameworks for Personal Information Protection and Customer Protection

    The Bank regards the compliance frameworks of the

    Bank and the group as a whole as an important

    component of management. The Board of Directors

    coordinates the formulation of the structure, defining

    measures including compliance frameworks and basic

    policies for norms of action.

    The Compliance Committee, with chairman and

    members appointed by the president, is supported by the

    Legal and Compliance Division. In principle, the

    Compliance Committee serves to compile and maintain a

    Compliance Manual, which explains about pertinent laws

    and provides specific instructions for compliance violation

    situations, and distributes the manual to all concerned.

    The committee also formulates and reviews the

    Compliance Program, a detailed plan aimed at

    strengthening the compliance framework, and meets

    with and reports to the Board of Directors.

    Compliance officers and staff are assigned in each

    headquarters division and sales branch. These

    individuals monitor the status of compliance and work

    to implement and promulgate compliance policies.

    They also organize and lead regular compliance

    training sessions, and the Bank undertakes to

    strengthen the compliance frameworks by providing

    training sessions targeting each class of employees,

    from senior compliance staff to new hires.

    To ensure early detection and correction of

    inappropriate actions and compliance-related problems,

    we have established an internal whistle-blower system,

    with both internal and external (legal counsel)

    notification structures that can be utilized by everyone,

    including all group company employees, part-timers,

    and temporary staff.

    In recognition of the importance of appropriate

    protection of important information and effective use

    of information assets, the Bank has established

    Combined Security Policies and Security Standards

    whose status of observance is checked in a timely and

    appropriate manner. Publicly released Privacy Policies,

    the creation of frameworks for preventing information

    leaks and frameworks for receiving and responding to

    requests for information disclosure are just some of the

    ways in which we strive to ensure the integrity of

    personal information.

    To enhance customer convenience and protection, the

    Bank has established Customer Protection

    Management Policies and Solicitation Policies to

    provide customers with appropriate financial products,

    and strives to reinforce customer confidence by

    appropriately conducting its business operations.

    The Bank has also established Conflict of Interest

    Management Policies and Rules for the Prevention of

    Conflicts of Interest to protect customers’ interests by

    keeping tight control of transactions that may

    constitute a conflict of interest. Moreover, the Bank

    has established a Policy for the Facilitation of Financing

    for SMEs in accordance with the purpose of the Act

    Concerning Temporary Measures to Facilitate

    Financing for SMEs, etc. (which ran from December

    2009 to March 2013) so that SME customers may

    approach the bank for financing advice with peace of

    mind. These policies have all been made public on the

    Bank’s website, and the Bank’s officers have all been

    made thoroughly aware of them in order that the Bank

    can offer customers a stronger privacy protection

    framework.

    The Bank remains devoted to maintaining an

    impeccable standard of corporate ethics to earn

    customers’ trust and cement its position as their “top

    bank.”

    The Bank recognizes its public mission and

    responsibility to society and strives to maintain

    measures to ensure that it makes no transactions and

    has no contact whatsoever with organized crime. The

    Bank maintains its Basic Policies for Dealing with

    Organized Crime, and a Provision for the Exclusion of

    Organized Crime covers our deposit, lending, and

    rental deposit box transactions. We also coordinate

    with law enforcement and legal counsel in

    undertaking to shut out organized crime.

  • Nor th Paci f ic Bank Annual Repor t 2016

    17

    We respect the various rights and circumstances of

    our stakeholders, as well as the upholding of sound

    business ethics, and we strive to earn and maintain

    the trust of all stakeholders through working together

    with them in whatever capacity is most appropriate.

    In keeping with our role as a regional bank to

    contribute to Hokkaido’s economic development, we

    pursue a community-oriented brand of banking,

    working aggressively to bring about regional

    revitalization and provide services to meet the needs

    of our clients specific to the different stages of their

    lives. As an involved member of the community, we

    place a premium on corporate social responsibility, as

    illustrated by our initiatives under our three principal

    themes: environmental protection, healthcare/social

    welfare, and education/culture.

    Working in Partnership with Stakeholders

    Inspired by the Bank’s management principles and the

    management principles of the Sapporo Hokuyo Group as

    a whole, we at North Pacific Bank pursue sustainable

    growth and improved corporate value in the mid-to-long

    term. Our basic approach to achieving those goals is to

    earn and retain the trust of our shareholders, clients,

    workforce, local communities, and other stakeholders,

    and to maintain effective corporate governance.

    Base on this fundamental approach, in order to ensure

    auditing independence, we have adopted an Audit & Supervisory Board, which is kept separate from the Board

    of Directors. Within this framework, we have further-

    more sought to ensure more effective corporate gover-

    nance by voluntarily establishing a Group Remuneration

    Committee composed of the chairman, president,

    deputy president, and the Bank’s external directors.

    Basic Approach

    The Bank has 14 directors (including three external

    directors) and five Audit & Supervisory Board Mem-bers (including three external auditors). Directors’

    tenures are capped at one year in order to enable the

    Bank to quickly adapt to changes in the operating

    environment, create flexible management structures,

    and allow the general shareholders meeting to assess

    director performance annually.

    We have group management meetings to coordinate

    and fine-tune strategies and policies aimed at

    furthering operations, and an Executive Committee,

    attended by standing directors, to deliberate and vote

    on important operational and administrative matters.

    To enhance management transparency, the Bank

    elects three external directors. In coordination with the

    Audit & Supervisory Board, including external board members, these external directors monitor the perfor-

    mance of duties by the directors. The company elects

    three external Audit & Supervisory Board Members and

    considers the supervisory role provided by the external

    board members to be functioning effectively.

    All external appointees satisfy the Bank’s criteria for

    independence, and are consequently registered with

    the Tokyo Stock Exchange and Sapporo Securities

    Exchange as independent corporate officers.

    External Directors and External Audit & Supervisory Board Members

    We endeavor to effectively protect shareholders’ rights

    and ensure impartiality through a range of initiatives.

    These include due consideration to the full range of

    interests, including those of minority shareholders

    and foreign shareholders; as well as making it easier

    for shareholders to participate and vote, for instance

    through early delivery of meeting notices, advance

    disclosure of the agenda, online voting, and choosing

    the most appropriate days for general shareholders

    meetings.

    Moreover, we strive to ensure that all shareholders and

    investors get equal access to information by holding

    information meetings and, for the benefit of non-insti-

    tutional investors, uploading materials distributed at

    meetings to the Bank’s website on the same day (in

    principle).

    Protecting Shareholders’ Rights and Ensuring Impartiality

    Corporate Governance

    Governance Organs

  • Nor th Paci f ic Bank Annual Repor t 2016

    18

    North Pacif ic BankC

    orp

    orate G

    overn

    ance

    Our basic approach to information disclosure is set

    forth in our Disclosure Policy. The policy stipulates that

    we will disclose information in a timely and appropriate

    manner as required under law, and that the Disclosure

    Committee will oversee our activities in this area.

    Moreover, disclosure is not limited to financials: our

    business principles, medium-term business plan, and

    other non-financial information can also be found on

    the Bank’s website.

    Ensuring Disclosure and Transparency

    We recognize that constructive dialogue with share-

    holders is vital if we are to achieve sustainable growth

    and improve corporate value over the mid-to-long

    term. As such, we are working under our Policy for

    Constructive Dialogue with Shareholders and Investors

    (as described in the Corporate Governance Report)

    set by the Board of Directors to establish a framework

    for communications and bolster our investor relations

    activities.

    Dialogue with Shareholders

    The Bank’s Board of Directors has voted to approve

    a basic internal control policy based on the

    Company Law and regulations for its enforcement.

    Our internal control framework incorporates the

    major focal points of management monitoring, i.e.,

    risk management and compliance arrangements, as

    a means of ensuring such monitoring by the Board

    of Directors and the Audit & Supervisory Board is robust.

    Ensuring the reliability of financial reporting is a vital

    aspect of the Bank’s management and, to this end,

    we endeavor to meet the strict requirements of our

    Internal Control Reporting Regime, which is based on

    the Financial Instruments and Exchange Law, through

    its Basic Policies and Internal Control Administration

    Regulations Regarding Internal Controls on Financial

    Reporting, as well as internal controls on the group’s

    financial reporting.

    Internal Control System Maintenance

    Internal audits

    The Bank has established an internal Audit and

    Inspection Division, governed directly by the Board of

    Directors and positioned independently of the divisions

    subject to audit. Based on audit policies and basic

    implementation plans established by the Board of

    Directors, the Audit and Inspection Division conducts

    audits of the head office, sales branches, and

    subsidiaries. In principle, the results of these efforts are

    presented monthly at audit report meetings, and are

    conveyed to the Board of Directors and the Audit & Supervisory Board.

    Corporate audits

    The Bank’s Audit & Supervisory Board validates internal control frameworks through its operations audits,

    which include visiting audits at the Bank’s branches

    and subsidiaries as well as viewings and inspections of

    important documents. Moreover, by attending the

    Board of Directors’ meetings, the Audit & Supervisory Board audits the legal compliance and appropriateness

    of directors’ execution of duties. As a dedicated

    support function to the Audit & Supervisory Board, an Audit & Supervisory Board Members’ Office has been established with a knowledgeable full-time general

    manager capable of audit task verification.

    Accounting audits

    North Pacific Bank has appointed KPMG AZSA LLC as

    its accounting auditor.

    Cooperation and teamwork

    In order to ensure audit effectiveness, Audit & Supervi-sory Board Members hold regular meetings with the

    president to exchange opinions; meetings approximately

    once every two months with the Bank’s accounting

    auditors to exchange information and opinions; and

    regular meetings with the Audit and Inspection Division

    to exchange information and opinions.

    Furthermore, the company’s standing Audit & Supervi-sory Board Members attend audit report meetings and

    meetings of the Disclosure Committee, Compliance

    Committee, and Risk Management Committee to

    verify the company’s internal control status.

    Internal Audit, Corporate Audit, and Accounting Audit

  • 19

    Risk Management

    In order to comprehensively manage the various risks of

    group companies, the Risk Management Committee

    assesses the current status of principal risks such as credit

    risk, market risk, and operational risk, and discusses

    matters concerning risk management policies and

    maintenance of risk management frameworks. The

    Such factors as financial deregulation, internationalization, and asset securitization, as well as the development of a wide

    range of financial products, have transformed the operating environment of financial institutions and have made the

    resulting risks faced by financial institutions more varied and complex. This environment requires more strongly than before

    appropriate risk management and control so that customers may have confidence in the safety of their banking

    transactions and select us as their banking partner.

    The Bank has established a Risk Management Committee and, through unified management of the risk at group

    companies, aims to ensure the soundness of management and to strengthen and enhance risk management frameworks.

    For validating the appropriateness and effectiveness of internal control frameworks, internal check and control functions

    are created, internal control frameworks are assessed, and proposals for improvements are made in the internal audits by

    the Bank’s Audit and Inspection Division.

    Bank’s risks are quantified and checks performed to

    ensure that total risk is within the range of the capital

    adequacy ratio. Moreover, communication with group

    companies is achieved across a wide range of issues

    through group management meetings.

    Measures for Comprehensive Management of Individual Risks

    Credit risk refers to the risk of a decline in asset value or

    loss of assets by the group due to a deterioration in an

    obligor’s financial position or its ability to pay, and the

    risks that arise if large-lot loans are tilted toward or

    concentrated on specific industries or corporate groups.

    We take two different approaches to credit risk

    management. One is to manage exposure to specific

    borrowers using appropriate methods in accordance with

    credit status. The other is to manage a loan portfolio

    appropriately to avoid excessive exposure to specific

    borrowers and industries, and manage lending activities to

    diversify credit risk.

    The Risk Management Committee and the Credit Risk

    Management Committee identify and survey the group’s

    whole risk through the appropriate management of the

    group’s entire credit portfolio.

    In addition, the Bank strives to enhance its credit

    examination capabilities by working to ensure the

    independence of the credit examination division and

    enhancing credit examination functions as well as through

    internal and external training. With regard to raising risk

    management capabilities, the Bank is working to broaden

    internal rating systems that reflect the probability that

    obligors will perform their obligations and implement the

    foundation internal ratings-based approach. The Bank

    gathers data for calculating the final loss ratio for obligors

    in default and is working on estimating average loss

    amounts.

    Credit Risk Management

    Market risk relates to the risk of loss from value declines

    in asset holdings caused by changes in interest rates,

    prices of securities, and foreign exchange rates, among

    others. For the management of financial institutions it is

    critically important to forecast, appropriately avoid, and

    mitigate the incidence of market risk.

    Our Risk Management Committee and ALM Committee

    identify the market risk quantum of the group’s overall

    assets under management and implement frameworks

    for checking and managing market risk. The Bank invests

    in low-risk, medium-term and long-term diversified

    investments with an emphasis on market liquidity, and

    engages in securities investment for purposes of ALM

    adjustment and for temporarily parking excess funds. The

    Bank makes a point of not excessively relying on market

    views and not to invest with the aim of short-term profits.

    Specific policies for securities investment are discussed by

    the Securities Investment Committee, which includes

    management members. Moreover, we seek to manage

    market risks by ensuring a robust system of checks

    through the strict separation of corporate divisions

    engaged in market trades, market risk management and

    back-room administration. Furthermore, the Risk

    Management Committee sets metrics such as risk limit

    alarm points, loss limits, and investment ceilings, thereby

    exercising effective risk control.

    Market Risk Management

    Nor th Paci f ic Bank Annual Repor t 2016

  • 20

    North Pacif ic Bank

    Operational risk refers to the risk that an operational

    process, or an act by a corporate officer or employee,

    or a system, is inappropriate, or the risk of loss due to

    external circumstances.

    The group has established Group Operational Risk

    Management Regulations that stipulate basic matters

    concerning operational risk management and

    manages operational risk based on a breakdown

    consistent with risk characteristics into back office

    risk, system risk, legal risk, tangible assets risk, and

    human risk. In order to prevent risks before they

    materialize and to minimize the impact in case they

    do, overall controlling units for operational risk

    management have been set up at each group

    company, with individual risk management divisions

    engaging in respective risk management at expert

    level. For managing actualized operational risks the

    group collects and analyzes internal loss data, while

    for managing latent operational risk the group has

    introduced risk control self assessment (RCSA) to

    specify, assess, manage, and eliminate risk, which

    forms a string of processes that is executed at regular

    intervals.

    Operational Risk Management

    Maintenance of Business Continuity Planning (BCP)

    As a regional financial institution, the company has

    the responsibility in case of an unforeseeable event

    such as natural disaster to minimize the impact and to

    continue or quickly resume operations. The group has

    established Crisis Management Regulations and other

    rules, and maintains frameworks for the coordinated

    crisis response of group companies.

    Notably, the Bank’s Business Continuity Plan provides

    new risk scenarios of an epidemic or a terrestrial

    earthquake hitting Sapporo. For the continuation of

    specified critical operations, manuals have been

    prepared with training sessions held at regular

    intervals.

    Risk M

    anag

    emen

    t

    Liquidity risks involve two kinds of risk. One is cash

    flow risks, which refers to difficulties in securing the

    necessary amount of funds or losses incurred in having

    to raise funds at interest rates significantly higher than

    normal as a result of unexpected cash outflows. The

    other is market liquidity risks, which refers to the

    inability to trade on markets or having to trade at

    prices considerably less favorable than normal as a

    result of market confusion.

    The Bank provides for proper liquidity risk

    management by setting forth basic provisions and

    clear risk management policies in its Liquidity Risk

    Management Regulations.

    Cash flow managers keep close tabs on daily and

    monthly cash flow trends and work to minimize cash

    flow risks, while liquidity risk managers monitor closely

    to check for cash flow or liquidity risks. When major

    changes arise in the market environment and the

    Bank’s cash flow situation, the department

    immediately reports to executives and convenes the

    Risk Management Committee to make swift decisions

    about what needs to be done. Moreover, the Bank has

    a minimum liquidity reserve standard, under which it

    ensures a sufficient volume of liquid assets. Not only is

    the reserve monitored daily, the Bank also keeps a

    manual for contingencies in which liquidity risks arise,

    and holds periodic drills to ensure their efficacy.

    Liquidity Risk Management

    Nor th Paci f ic Bank Annual Repor t 2016

  • 21

    Organizational Chart (As of June 28, 2016)

    Corporate Data

    Audit and Inspection Division

    Sales Bran

    ches

    General Secretariat

    Legal and Compliance Division

    Risk Management Division

    Management Planning Division

    Business Strategy Division

    Channel Development Division

    Personnel Division

    Treasury and Securities Division

    Personal Banking Strategy Division

    Personal Loan Promotion Division

    Investment Products Promotion Division

    Corporate Banking Division

    Structured and Finance Division

    Local Industry Support Division

    International Division

    Public and Financial Institutions Division

    Operations Planning Division

    System Division

    Loan Administration Division Ⅰ

    Loan Administration Division Ⅱ

    Loan Administration Planning Division

    Loan AdministrationHeadquarters

    Personal BankingPromotion Headquarters

    Corporate BankingPromotion Headquarters

    Audit & SupervisoryBoard Members’ Office

    Audit &Supervisory Board

    General Meetingof Shareholders

    Board of Directors

    Executive Committee

    Planning and StrategyHeadquarters

    Branch SupportHeadquarters

    Nor th Paci f ic Bank Annual Repor t 2016

  • 22

    North Pacif ic Bank

    Chairman

    President

    Deputy President

    Managing Director

    Managing Director

    Managing Director

    Managing Director

    Managing Director

    Managing Director

    Director

    Director

    Director (External)

    Director (External)

    Director (External)

    Audit & Supervisory BoardMember (Standing)

    Audit & Supervisory BoardMember (Standing)

    Audit & Supervisory BoardMember (Standing / External)

    Audit & Supervisory BoardMember (External)

    Audit & Supervisory BoardMember (External)

    Ryuzo Yokouchi

    Junji Ishii

    Ryu Shibata

    Fumiyo Fujii

    Toshitaka Sakoda

    Iwao Takeuchi

    Sachio Higashihara

    Minoru Nagano

    Mitsuharu Yasuda

    Katsunori Matsushita

    Hirokimi Ito

    Mikako Hayashi

    Rieko Ubagai

    Kazuaki Shimamoto

    Yukihiro Shimomura

    Hiroshi Soga

    Hiroshi Tachikawa

    Makoto Nojima

    Kimihiro Homma

    Managing Executive Officer

    Managing Executive Officer

    Managing Executive Officer

    Managing Executive Officer

    Managing Executive Officer

    Managing Executive Officer

    Managing Executive Officer

    Managing Executive Officer

    Managing Executive Officer

    Managing Executive Officer

    Managing Executive Officer

    Executive Officer

    Executive Officer

    Executive Officer

    Executive Officer

    Executive Officer

    Executive Officer

    Executive Officer

    Ryosuke Kobayashi

    Takanari Tsukami

    Yuji Takakuwa

    Hiroaki Morita

    Yasushi Tatsuno

    Hideki Fujiike

    Ikuo Sawai

    Masato Yamane

    Hidetoshi Kamino

    Yuji Iida

    Satoshi Fukase

    Makoto Sakurai

    Satoru Konno

    Kazushige Kudo

    Shuji Ohata

    Nobuo Wakakuri

    Hironari Ishikawa

    Seiji Hirabayashi

    Directors, Audit & Supervisory Board Members and Executive Officers (As of June 28, 2016) Co

    rpo

    rate Data

    Nor th Paci f ic Bank Annual Repor t 2016

  • 23

    Principal Shareholders (As of March 31, 2016)

    Nippon Life Insurance Company 30,954,500 7.75

    Meiji Yasuda Life Insurance Company 30,954,000 7.75

    Hokkaido Electric Power Company, Incorporated 23,147,000 5.80

    STATE STREET BANK AND TRUST COMPANY 505223 19,449,998 4.87

    Japan Trustee Services Bank, Ltd. (Trust Account) 16,699,000 4.18

    The Dai‐ichi Life Insurance Company, Limited 13,412,000 3.36

    Sompo Japan Nipponkoa Insurance Inc. 13,366,480 3.34

    MITSUI LIFE INSURANCE COMPANY LIMITED 11,132,000 2.78

    The Master Trust Bank of Japan, Ltd. (Trust Account) 8,838,600 2.21

    Japan Trustee Services Bank, Ltd. (Trust Account 4) 8,028,600 2.01

    Percentage of total sharesNumber of shares heldName

    Common Shares

    Corporate Outline (As of March 31, 2016)

    Established August 20, 1917

    Headquarters 7, Odori Nishi 3-chome, Chuo-ku, Sapporo

    Capital 121.1 billion yen

    Principal balances Funds: 7,834.8 billion yen

    Loans: 5,797.8 billion yen

    Assets: 8,441.0 billion yen

    Shares issued 399,060,179 common shares

    Exchange listings Tokyo Stock Exchange First Section

    Sapporo Securities Exchange

    Branches 172

    Employees 3,200

    Nor th Paci f ic Bank Annual Repor t 2016

  • 24

    North Pacif ic Bank

    History of North Pacific Bank, Ltd.

    1917 Established as Hokkaido Mujin, Ltd.

    1944 Company’s name changed to Hokuyo Mujin, Ltd.

    1950 Listed on the Sapporo Securities Exchange.

    1951 Obtained license for mutual savings and loan banking business; company’s name changed to Hokuyo Sogo Bank, Ltd.

    1989 Converted into an ordinary bank and company’s name changed to North Pacific Bank, Ltd. Listed on the Tokyo Stock Exchange.

    1998 Took over the business of The Hokkaido Takushoku Bank, Ltd.

    2001 Jointly established Sapporo Hokuyo Holdings, Inc. together with The Sapporo Bank, Ltd.

    2005 Representative offices established in Dalian and Shanghai in China.

    2008 Merged with The Sapporo Bank, Ltd.

    2009 Issuance of Class 1 Preferred Shares (¥100 billion).

    2011 Head office relocated.

    2012 Merged with Sapporo Hokuyo Holdings, Inc.

    2013 Acquired and retired some Class 1 Preferred Shares (¥30 billion at book value).

    2014 Representative office established in Bangkok in Thailand. Acquired and retired all remaining Class 1 Preferred Shares (¥70 billion at book value).

    Group Structure (As of March 31, 2016)

    Co

    rpo

    rate Data

    Sapporo Hokuyo Lease Co., Ltd.

    Sapporo Hokuyo Card Co., Ltd.

    Hokuyo Business Service Co., Ltd.

    North Pacific Co., Ltd.

    North Pacific Bank, Ltd.

    Nor th Paci f ic Bank Annual Repor t 2016

  • 25

    Financial Section

    Consolidated Balance Sheets (As of March 31, 2015 and 2016)

    Assets:

    Cash and due from banksCall loans and bills boughtMonetary claims boughtTrading account securitiesSecuritiesLoans and bills discountedForeign exchangesLease receivables and investment assetsOther assetsProperty, plant and equipmentIntangible assetsDeferred tax assets Customers’ liabilities for acceptances and guarantees Allowance for loan losses

    Total assets

    Millions of yen Millions of U.S. dollars

    $

    $

    Note: The rate of ¥112.68 to U.S. $1.00, the foreign exchange rate on March 31, 2016, has been used for translation. The amounts less than one million yen are rounded down. The amounts less than one million dollars are rounded to the nearest million.

    2016 2016

    Liabilities:

    DepositsNegotiable certificates of depositPayables under securities lending transactionsBorrowed moneyForeign exchangesOther liabilitiesProvision for bonusesNet defined benefit liabilityProvision for reimbursement of depositsProvision for point card certificatesDeferred tax liabilitiesDeferred tax liabilities for land revaluationAcceptances and guarantees

    Total liabilities

    $

    Net assets:

    $

    ¥

    ¥ ¥ $

    ¥

    ¥

    ¥ ¥

    ¥ ¥

    ¥

    ¥

    ¥

    718,742 30,708 11,673 5,624

    1,711,785 5,747,173

    3,388 45,479 89,461 90,084 10,545

    477 50,210 (50,836)

    8,464,519

    6,379 273 104

    50 15,192 51,004

    30 404 794 799 94 4

    446 (451)

    75,120

    7,715,256 98,212 52,346 77,796

    53 58,590 1,945

    785 1,553

    335 15,010 2,859

    50,210

    8,074,956

    68,471 872 465 690

    0 520 17 7

    14 3

    133 25

    446

    71,663

    121,101 72,328

    112,178 (1)

    305,607

    72,602 (0)

    5,969 14

    78,585

    55 5,315

    389,563

    8,464,519

    2015

    622,039 1,398

    16,655 5,075

    1,787,027 5,505,045

    2,671 44,721 84,107 91,534 11,707

    218 53,515 (63,293)

    8,162,423

    7,480,252 92,899 4,779

    90,595 13

    57,612 1,843

    681 1,672

    320 7,065 3,157

    53,515

    7,794,409

    121,101 72,328 97,305

    (0)

    290,734

    66,300 (20)

    6,035 490

    72,806

    ― 4,473

    368,014

    8,162,423

    1,075 642 996

    (0)

    2,712

    644 (0)

    53 0

    697

    0 47

    3,457

    75,120 $

    Capital stockCapital surplusRetained earningsTreasury shares

    Total shareholders’ equity

    Valuation difference on available-for-sale securitiesDeferred gains or losses on hedgesRevaluation reserve for landRemeasurements of defined benefit plans

    Total accumulated other comprehensive income

    Subscription rights to sharesNon-controlling interests

    Total net assets

    Total liabilities and net assets

    Nor th Paci f ic Bank Annual Repor t 2016

  • 26

    North Pacif ic BankFin

    ancial Sectio

    n

    Consolidated Statements of Income (Year ended March 31, 2015 and 2016)

    Consolidated Statements of Comprehensive Income (Year ended March 31, 2015 and 2016)

    Ordinary income:

    Ordinary expenses:

    ¥ $

    Interest income:Interest on loans and discountsInterest and dividends on securitiesOther interest income

    Fees and commissionsOther ordinary income Other income

    Total ordinary income

    Interest expenses:Interest on deposits Other interest expenses

    Fees and commissions paymentsOther ordinary expensesGeneral and administrative expenses Other expenses

    Total ordinary expenses

    Ordinary profitExtraordinary incomeExtraordinary losses

    Income before income taxes

    Income taxes:CurrentDeferred

    Total income taxes

    Profit

    Profit attributable to non-controlling interests

    Profit attributable to owners of parent

    Millions of U.S. dollars

    ¥ ¥ $

    ¥

    ¥

    ¥ $

    ¥ ¥ $

    ¥ ¥ $

    ¥ ¥ $

    2016Millions of yen

    2016

    Millions of U.S. dollars2016

    Millions of yen2016

    ProfitOther comprehensive income

    Valuation difference on available-for-sale securitiesDeferred gains or losses on hedgesRevaluation reserve for landRemeasurements of defined benefit plans, net of tax

    Comprehensive income

    Comprehensive income attributable to owners of parent Comprehensive income attributable to non-controlling interests

    ¥ ¥ $

    ¥ ¥ $

    716 593 116

    7 270 286

    57

    1,329

    37 14 22 90

    231 669 33

    1,059

    270 0

    11

    260

    29 65

    93

    166

    6

    160

    80,727 66,828 13,113

    785 30,386 32,212 6,465

    149,791

    4,127 1,601 2,525

    10,119 26,065 75,332 3,706

    119,351

    30,440 9

    1,192

    29,256

    3,260 7,272

    10,533

    18,722

    706

    18,015

    166 55 57 0 2 (4)

    221

    213 7

    18,722 6,161 6,437

    19 181 (476)

    24,884

    24,041 842

    2015

    2015

    80,983 69,566 10,742

    674 29,967 29,868 3,114

    143,933

    4,169 1,697 2,472 8,725

    25,138 75,804 2,670

    116,509

    27,424 99

    831

    26,692

    1,885 8,484

    10,369

    16,323

    548

    15,774

    16,323 26,513 25,758

    75 327 352

    42,836

    41,947 889

    Nor th Paci f ic Bank Annual Repor t 2016

  • 27

    Consolidated Statements of Changes in Equity (Year ended March 31, 2015 and 2016)

    Balance as of March 31, 2014

    Restated balance as of March 31, 2014

    Changes of items during period

    Dividends of surplus

    Purchase of treasury shares

    Disposal of treasury shares

    Total changes of items during period

    Balance as of March 31, 2015

    Restated balance as of March 31, 2015

    Changes of items during period

    Dividends of surplus

    Purchase of treasury shares

    Disposal of treasury shares

    Total changes of items during period

    Balance as of March 31, 2016

    Capitalstock

    Capitalsurplus

    Retainedearnings

    Millions of yen

    Treasuryshares

    Totalshareholders’

    equity

    Deferredgains orlosses

    on hedges

    Valuationdifference

    onavailable-for-sale

    securities

    Revaluationreservefor land

    Total accumulated

    othercomprehensive

    income

    Subscriptionrights toshares

    Totalnet

    assets

    Shareholders’ equityAccumulated other

    comprehensive income

    ¥121,101

    121,101

    ― ¥121,101

    121,101

    ― ¥121,101

    ¥ 72,328

    72,328

    0

    ¥ 0

    ¥ 72,328

    72,328

    ― ¥ 72,328

    ¥ 82,834

    1,445

    84,279

    (2,792)

    15,774

    44

    ¥ 13,026

    ¥ 97,305

    97,305

    (3,390)

    18,015

    247

    ¥ 14,872

    ¥112,178

    ¥ (0)

    (0)

    (0)

    0

    ¥ (0)

    ¥ (0)

    (0)

    (0)

    ¥ (0)

    ¥ (1)

    ¥276,263

    1,445

    277,708

    (2,792)

    15,774

    (0)

    0

    44

    ¥ 13,025

    ¥290,734

    ― 290,734

    (3,390)

    18,015

    (0)

    ― 247

    ¥ 14,872

    ¥305,607

    ¥ 40,883

    40,883

    25,417

    ¥ 25,417

    ¥ 66,300

    66,300

    6,301

    ¥ 6,301

    ¥ 72,602

    ¥ (95)

    (95)

    75

    ¥ 75

    ¥ (20)

    (20)

    19

    ¥ 19

    ¥ (0)

    ¥ 5,752

    5,752

    283

    ¥ 283

    ¥ 6,035

    6,035

    (65)

    ¥ (65)

    ¥ 5,969

    Remeasurementsof defined

    benefit plans

    ¥ 138

    138

    352

    ¥ 352

    ¥ 490

    490

    (476)

    ¥ (476)

    ¥ 14

    ¥ 46,677

    46,677

    26,129

    ¥ 26,129

    ¥ 72,806

    72,806

    5,778

    ¥ 5,778

    ¥ 78,585

    ― ― ―

    55

    ¥ 55

    ¥ 55

    Non-controllinginterests

    ¥ 3,607

    3,607

    865

    ¥ 865

    ¥ 4,473

    4,473

    842

    ¥ 842

    ¥ 5,315

    ¥326,548

    1,445

    327,993

    (2,792)

    15,774

    (0)

    0

    44

    26,995

    ¥ 40,021

    ¥368,014

    ― 368,014

    (3,390)

    18,015

    (0)

    ― 247

    6,676

    ¥ 21,549

    ¥389,563

    Reversal of revaluation reserve for landNet changes of items other than shareholders’ equity

    Reversal of revaluation reserve for land

    Cumulative effects of changes in accounting policies

    Cumulative effects of changes in accounting policies

    Cumulative effects of changesin accounting policies

    Net changes of items other than shareholders’ equity

    Balance as of March 31, 2015

    Restated balance as of March 31, 2015

    Changes of items during period

    Dividends of surplus

    Purchase of treasury shares

    Disposal of treasury shares

    Total changes of items during period

    Balance as of March 31, 2016

    Capitalstock

    Capitalsurplus

    Retainedearnings

    Millions of U.S. dollars

    Treasuryshares

    Totalshareholders’

    equity

    Deferredgains orlosses

    on hedges

    Valuationdifference

    onavailable-for-sale

    securities

    Revaluationreservefor land

    Shareholders’ equity

    $ 1,075

    1,075

    ― $ 1,075

    $ 642

    642

    ― $ 642

    $ 864

    864

    (30)

    160

    2

    $ 132

    $ 996

    $ (0)

    (0)

    (0)

    $ (0)

    $ (0)

    $ 2,580

    ― 2,580

    (30)

    160

    (0)

    ― 2

    $ 132

    $ 2,712

    $ 588

    588

    56

    $ 56

    $ 644

    $ (0)

    (0)

    0

    $ 0

    $ (0)

    $ 54

    54

    (1)

    $ (1)

    $ 53

    Remeasurementsof defined

    benefit plans

    $ 4

    4

    (4)

    $ (4)

    $ 0

    $ 646

    646

    51

    $ 51

    $ 697

    0

    $ 0

    $ 0

    $ 40

    40

    7

    $ 7

    $ 47

    $ 3,266

    ― 3,266

    (30)

    160

    (0)

    ― 2

    59

    $ 191

    $ 3,457

    Reversal of revaluation reserve for landNet changes of items other than shareholders’ equity

    Profit attributable toowners of parent

    Profit attributable toowners of parent

    Profit attributable toowners of parent

    Subscriptionrights toshares

    Totalnet

    assets

    Non-controllinginterests

    Nor th Paci f ic Bank Annual Repor t 2016

    Total accumulated

    othercomprehensive

    income

    Accumulated othercomprehensive income

  • 28

    North Pacif ic Bank

    Net cash provided by (used in) operating activities:Income before income taxesDepreciationImpairment lossIncrease (decrease) in allowance for loan lossesIncrease (decrease) in provision for bonusesIncrease (decrease) in net defined benefit liabilityIncrease (decrease) in provision for reimbursement of depositsIncrease (decrease) in provision for point card certificatesGain on fund managementFinancing expensesLoss (gain) related to securitiesForeign exchange losses (gains)Loss (gain) on disposal of non-current assetsNet decrease (increase) in loans and bills discountedNet increase (decrease) in depositsNet increase (decrease) in negotiable certificates of depositNet increase (decrease) in borrowed money (excluding subordinated borrowings)Net decrease (increase) in deposits (excluding deposits paid to Bank of Japan)Net decrease (increase) in call loansNet increase (decrease) in payables under securities lending transactionsNet decrease (increase) in foreign exchanges - assetsNet increase (decrease) in foreign exchanges - liabilitiesProceeds from fund managementPayments for financeOther - net

    SubtotalIncome taxes paid

    Net cash provided by (used in) operating activities

    Net cash provided by (used in) investing activities:Purchase of securitiesProceeds from sales of securitiesProceeds from redemption of securitiesPurchase of property, plant and equipmentProceeds from sales of property, plant and equipmentPurchase of intangible assets

    Net cash provided by (used in) investing activities

    Net cash provided by (used in) financing activities:Decrease in subordinated borrowingsCash dividends paidPurchase of treasury sharesProceeds from sales of treasury sharesOther - net

    Net cash provided by (used in) financing activities

    Effect of exchange rate change on cash and cash equivalents

    Net increase (decrease) in cash and cash equivalents

    Cash and cash equivalents at beginning of period

    Cash and cash equivalents at end of period

    Consolidated Statements of Cash Flows (Year ended March 31, 2015 and 2016)

    Millions of U.S. dollars

    ¥ ¥ $

    2016Millions of yen

    2015 2016

    ¥ ¥ $

    Finan

    cial Section

    260 85 8

    (111) 1 1 (1)0

    (716) 37 (54)

    102 2

    (2,149) 2,086

    47 (