North American Numbering Council

Billing & Collection Working Group

Wednesday, November 30, 2005

Co-Chairs:

Rosemary Emmer, SprintJim Castagna, Verizon

September Report Contents

1. B&C WG September NANC Action Item Status

2. 2005 Action Item Update• Completed/ Ongoing/Under Development

3. B&C Agent Deliverables • October & November update (Attachment)

4. B&C WG Meeting Schedule• Bi-monthly Meetings with B&C Agent• B&C WG Meetings

NANC Action Item Status

During the September 2005 NANC meeting, the NANC asked the B&C WG and the B&C Agent to work together to determine what the proper ‘complaint’ submission process would be.

The B&C WG and the B&C Agent held a conference call to discuss this. Consensus was reached to perform the following:

1. Add a FAQ section to the B&C Agent web site regarding the top 10 questions/concerns that have been raised so far this year. Include the web location on the invoice.

1. Add clarifying language to the B&C Agent Invoice delineating where calls can be made to voice questions/concerns.

2005 Action Item Update

– Assigned Items Completed• NANC Approval of Mission, Scope and List of Primary

Activities• Review/recommend Fund Size and Contribution Factor• Co-develop Vendor Performance Metrics• Tracking Matrix for B&C Collection Agent Deliverables

– Assigned Items Ongoing• Review monthly & bi-monthly Reporting

– Assigned Item Under Development• Establish Annual Performance Evaluation Work Plan

Organizational Document Summary

• Mission (Approved 1/19)

• Scope (Approved 1/19)

• Primary Activities (Approved 1/19)

• Tracking Matrix for B&C Collection Agent Deliverables (Approved 9/20)

BCWG Meeting Schedule

All calls start at 11 AM ET for one hour:

– January 16th Pre-NANC call w/Welch*– February 15 B&C WG – Contribution Factor– February 22 B&C WG – Contribution Factor– March 8th Pre-NANC call w/Welch*– April 11th B&C WG - Review Draft FCC Filing– May 10th Pre-NANC call w/Welch*

* Purpose is to discuss B&C Agent Deliverables/Metrics and B&C Agent’s draft NANC Report.