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A digital marketing plan by Kate Lieberman

Nordstrom's Digital Strategy Presentation

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Page 1: Nordstrom's Digital Strategy Presentation

A digital marketing plan by Kate Lieberman

Page 2: Nordstrom's Digital Strategy Presentation

Company Background • Mission is to provide

outstanding service every day, one customer at a time.

Page 3: Nordstrom's Digital Strategy Presentation

Competitors

Page 4: Nordstrom's Digital Strategy Presentation

Campaign • Big Idea: Deck the Halls With Nordstrom

this Holiday Season• Goal: To Increase Holiday Sales by 15%

from last holiday season via “Nordstrom’s Fashion Rewards” gift with purchase.

Page 5: Nordstrom's Digital Strategy Presentation

Target Audience

Page 6: Nordstrom's Digital Strategy Presentation

Tools & Tactics

Page 7: Nordstrom's Digital Strategy Presentation

Nordstrom’s Mobile Strategy

Page 8: Nordstrom's Digital Strategy Presentation

Key Performance Indicators

Page 9: Nordstrom's Digital Strategy Presentation

Budget

Page 10: Nordstrom's Digital Strategy Presentation

Summary • Goal: To Increase sales by 15% from

last holiday season by using “Nordstrom’s Fashion Rewards.”

• Need to be the best in-store and online.• Provide the best customer service,

while also providing the perfect place to shop this holiday season.

• Maintain reputation as being one of the top retailers in America.