Nordstrom

An icon in fashion and service since

1901

Darby Rousseau

History • Began solely as a

shoe store in 1901• Business philosophy

based on exceptional service

• The largest independent shoe chain by 1960’s

• In 1970’s went public and passed the $100 million mark

Nordstrom Cares• “Leave it better

than you found it”

• An ethical company where people want to work and shop

Social Responsibility

•Environment •Health & wellness •Human rights

Environment

• Reduced consumption of paper and packaging

• Increased recycling in forest products used (shipping bags, gift boxes, catalogs)

• Reduced energy usage by 1.6 percent, lighting conversions and updating energy circuitry systems

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Health and Wellness• Sustainably

produced foods and beverages in restaurants and coffee bars

• Still working towards offering all Fair Trade coffee products

Human Rights

• High-quality Nordstrom-label products

• Workers rights • Monitoring,

auditing and remediation

Nordstrom Support

• Reaching out to local communities and abroad

• 2010 Contract Partner of the Year: 99,000 gift kits

• Krochet Kids

2010 was a good year…

• 12.7 percent increase in net sales and 45.5 in earnings

• Opened 3 new full-line stores and 17 Nordstrom Racks

• Ever-present trend in technology

Why invest with Nordstrom?

• Great business model, Nordstrom is more than your average department store

• Traded on The New York Stock Exchange under the symbol JWN

• Up to date investor resources

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