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Nonprofit Case Study – Working with External Evaluators
How a nonprofit worked with an external partner to grow its performance management capacity
December 4, 2013
Today’s PresentersMonique MilesDeputy Director of the Aspen Forum for Community Solutions Aspen Institute
Sean SegalChief Operating OfficerUrban Alliance
Dan TsinDirector of Evaluation Urban Alliance
Brett TheodosSenior Research AssociateUrban Institute
Urban AllianceUrban Alliance provides professional development to under-resourced youth through
a 10-month paid internship.
Job Skills Training
Job Placement
Career MentorshipPost-HS Coaching
Alumni Support
Urban Alliance’s History
1996: Serves 6 youth from 1 DC high school
2003: DC citywide expansion
2008: Expands to Baltimore after BCPS’s CEO invitation
2012: Expands to serve 70 youth in Chicago
2013: Expands to serve 35 youth in Virginia
How Urban Alliance Works
ActivitiesShort-Term Outcomes
Intermediate-Term
Outcomes
Long-Term Outcomes
Pre-Work Training
Professional Internship
Skill Building
Post-High School Coaching
Alumni Services
Skill Set Growth
Post-Secondary Readiness
HS Graduation
Immediate college enrollment or employment
Youth remain “Connected” by continuing in school or earning a livable wage.
Youth are living self-sufficiently and contributing to society.
More than 700 hours of programming
Measuring SuccessUrban Alliance places heavy emphasis on program evaluation and continuous
learning to ensure the best outcomes for our youth.
Internal Program Evaluation
• Pre – and Post – Program Surveys• Hard and Soft Skill Exposure & Growth• Post-Secondary Readiness• College Enrollment and Persistence via the National Student Clearinghouse
External Program Evaluation
• 5 year Randomized Control Trial through the Urban Institute• Treatment vs Control comparisons on post-secondary success and job-readiness
Investment in Evaluation
2000 2002 2007 2012 Beyond
•Collection of weekly tracking notes and end of year reports on youth•Data unable to be aggregated
•Purchased Effort to Outcomes•Hard and Soft skills tracked •Aggregated data for Development
•World Bank/ Urban Institute East of River Initiative•Logic Model with long term outcomes development•1st Pre and Post Program Surveys•Creation of Alumni Services
•Full time Director of Evaluation•Investment in SalesForce for all organization data tracking•Urban Institute RCT•External data confirmation
•Increased capacity to track and follow alumni•Linking specific program inputs and activities to long term outcomes
Q&AMonique MilesDeputy Director of the Aspen Forum for Community Solutions Aspen [email protected]
Sean SegalChief Operating OfficerUrban [email protected]
Dan TsinDirector of Evaluation Urban [email protected]
Brett TheodosSenior Research AssociateUrban [email protected]
