Non-Verbal Commn Slectors Tool

8/4/2019 Non-Verbal Commn Slectors Tool

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Amity Business School

Non-Verbal Communication-The Selector’s Tool




Non-verbal communication

• Nonverbal communication is the process

of communication through sending and

receiving wordless messages - i.e., language is not the

only source of communication.

• There is a saying:

“Actions speak more than your words”




Why is it an important selector’s

tool?




Why is it important to createfirst impression?We know the importance of “first impression”

But first impressions happen everytime we initiatethe communication.

Before someone processes our verbal messages,

• He has taken in our appearance,

• Registered our enthusiasm and sincerety

• Noted our tone of voice and processed all intononverbal message.




Projecting a Powerful ImageTotal image consists of:

• The first impressions you project

• The depth of your knowledge

• The breadth of your knowledge

• Your enthusiasm.




First ImpressionFirst impression includes:

• Dress & grooming

• Voice

• Handshake

• Eye contact• Body posture




Projecting a Powerful Image• Image can be critical to your success.

• It is definitely a key element of

communication.

• It is irrational but people mostly judge the

book by the cover. They expect a totaly

different image from an executive and a rock musician.

• Businessworld expect neat, clean, energetic

look which reflects that she is ready to work.




What it aims to do?To:

Create impressions through body language &paralanguage

Initiate and manage interactions Express emotions

Convey deception

Convey power Express interpersonal attitudes.

Self- presentation of one’s personality

Rituals (greetings)




• Clearing one’s

throat,• Covering the

mouth with hand,

• Tapping fingers

• Whistling,

• Jingling pocketchange

• Fidgeting

• Twitching lips orface

Common Gesture Clusters showing

Nervousness





Boredom or Impatience

These unproductive feelings are usually

conveyed by the• Drumming of fingers

• Cupping the head in the palm of the hand,

• Foot swinging• Brushing or picking a lint

• Looking at your watch or the exit.




This is an emotion that you love to see in otherpeople and they in you. It is conveyed by

• A small upper or inward smile

• Hands open and arms extended outward

• Eyes wide an alert

• A lively and bouncy walk

• A lively and well-modulated

voice.


Enthusiasm




How to use Nonverbal Communication

During the Interview?

• Make eye contact with the interviewer for a few

seconds at a time.• Smile and nod (at appropriate times) when the

interviewer is talking, but, don't overdo it. Don't

laugh unless the interviewer does first.

• Be polite and keep an even tone to your speech. Don't

be too loud or too quiet.

• Don't slouch.




• Do relax and lean forward a little towards the

interviewer so you appear interested and engaged.

• Don't lean back. You will look too casual and

relaxed.

• Not sure what to do with your hands? Hold a pen andyour notepad or rest an arm on the chair or on your

lap, so you look comfortable. Don't let your arms fly

around the room when you're making a point.




Documents

Non-Verbal Commn Slectors Tool