NON VERBAL ASPECTS OF COMMUNICATION

INTRODUCTIONNon verbal communication means all commu

nication that occurs without words.

Definition:- ‘All communication that involves

neither written nor spoken words but occurs without use of words are termed as non-verbal communication.’

Why Non-Verbal Communication is Important?

Although non verbal communication is often unplanned, it has more impact than communication.

ReliabilityEfficient

RELATIONSHIP BETWEEN VERBAL AND NON-VERBAL

COMMUNICATIONThe substitution relationshipThe complementing relationshipThe conflict relationship The accenting relationship

FUNCTION OF NON-VERBAL COMMUNICATION

To provide information.To regulate the flow of conversation.Toqualify,complement,contradict or

expand verbal message.To facilitate specific tasks.

TYPES OF NON-VERBAL COMMUNICATION

KINESICS OR BODY

LANGUAGE

PROXEMICS OR SPACE

LANGUAGE AND TIME LANGUAGE

PARA LANGUAGE

KINESICS OR BODY LANGUAGE

MEANING:- Kinesics is a study of body movement and gesture.

NATURE OF BODY LANGUAGE:-

Acquired with no formal trainingControlled by social Norms

TYPES OF BODY

LANGUAGE

POSTURES

GESTURES

BODILY CONTACT

SILENCE

APPEARANCE

FACIAL EXPRESSION

EYE CONTACT

SIGNIFICANCE OF BODY LANGUAGE

Reveals the working of emotions .Reveals the Status.Replaces Verbal communication.Sustain Verbal Conversation.Reveals A Person's Attitudes and Traits Reveals the TruthPractical ApplicationProxemics or Space Language, Time

language

PROXEMICS

‘The study of spatial factors between the senders and receiver of the message is called proxemics’

TYPES OF PROXEMICS

SPACE LANGUAGE

TIME LANGUAGE

SURROUNDINGS

SPACE LANGUAGE

Meaning:- space language is concerned in the same way as individuals space themselves in the terms of physical distance.

Ways of communicating space language:-PROXIMITY

ORIENTATION

TYPES OF SPACES

18 Inches 18 4 feet to inches 12 feet to 4 feet above 12 feet

INTIMATE

PERSONAL SOCIAL

PUBLIC

PARA LANGUAGE

PARA MEANS LIKE

LANGUAGE MEANS MODE

OF COMMUNICATIO

N

PARA LANGUAGE MEANS LIKE LANGUAGE

VOICE AND SOUND

CHARACTERISTICS OF GOOD VOICE:-

PITCH

TEMPO

VOLUMEINTO

NATION

USE OF VOICE

Lack of Pitch VariationLack of Variation in speaking speedLack of vocal emphasisUnpleasant Quality

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