Upload
others
View
1
Download
0
Embed Size (px)
Citation preview
NON-GOVERNMENTAL ORGANIZATIONS' REPORT
ON THE IMPLEMENTATION OF THE
EUROPEAN SOCIAL CHARTER
IN
BOSNIA AND HERZEGOVINA
June 2007
ICVA BiH
Fra Anđela Zvizdovića 1/11
71000 Sarajevo
Phone: + 387 33 210 201
Fax: + 387 33 668 297
Email: [email protected]
Website: www.icva-bh.org
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
1
Purpose and Goals of the Report by Non-Governmental Organizations
Bosnia and Herzegovina was accepted to the Council of Europe on April 24th
2002. This has
meant a progress in development of democracy and ensuring the rule of law, although the
acceptance was accompanied with post-accession requirements on which the country is still
working.
BiH signed to the European Social Charter in May 2004, and although the document had not been
ratified yet, the Constitution of the Federation of BiH gave it the power of constitutional
provisions, according to which implementation of international documents prevails over national
legislation. The process of ratification by the state is currently ongoing and is expected to be
completed in near future.
The mere signing of the Charter and its expected ratification show the BiH’s good will to
implement international standards in social protection of population. However, very little has
been the progress actually made in BiH in terms of social care of population and in
implementation of international standards in legislation and practice.
The non-governmental organizations that are active in advocating implementation of
international standards in social protection in BiH, as well as the ratification of the European
Social Charter, offer in this report an overview of the level of implementation and compliance
with the rights and liabilities provided for in the European Social Charter, they point at the
problems in use of the right to social security and protection in BiH and they emphasize the
necessity of as soon as possible ratification and implementation of the provisions of the European
Social Charter.
This Report was made by a group of 20 non-governmental organizations and representatives of
the Trade Unions from Bosnia and Herzegovina, with support and coordination provided by the
ICVA. The positions stated in the Report represent a synthesis of analysis of legislative
framework and situation “on the ground”, as well as the opinions of all non-governmental
organization taking part in the process. Unfortunately, many important data for various areas are
lacking because they simply do not exist, as the official statistics of the country does not keep
track of them.
The following non-governmental organizations took part in drafting this report:
Udruženje slijepih građana Kantona Sarajevo; Zemlja djece, Tuzla; Informativni centar Lotos,
Tuzla; Koodinacioni odbor invalidskih organizacija Republike Srpske, Banja Luka; Žena BiH,
Mostar; Savez paraplegičara i oboljelih od dječije paralize FBiH, Sarajevo; Open Society Fund
BiH; Interaktivne otvorene škole, Tuzla; Sumero, Sarajevo; Vive žene, Tuzla; Oaza, Sarajevo;
Naša djeca, Zenica; Prijateljice, Tuzla; Svjetlo, Sarajevo; Fenix, Tuzla; Altruist Mostar;
Osmijeh, Gračanica; Mozaik Gračanica; Trade union of workers in trade industry FBiH; CRS
BiH; Global Rights in BiH; ICVA BiH .
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
2
Introduction
The BiH war, which lasted almost four years, has changed the social and economic picture of the
country. Of the 4.4 million pre-war population, 250,000 people, mostly men, were killed or
believed missing. Around 28% of population has been made to leave their homes and are now
considered internally displaced, or refugees in other countries. Several generations have lost
years of education, and tens of thousands people have become disabled, with significant degree
of disability. There are many single-parent families, and many orphans. The war had destroyed a
significant part of infrastructure and ruined the economy. Industrial production fell to only 10%
of its pre-war level.1
Constitutional setup2
The Constitution of BiH (Article 1.2) states that BiH is a democratic country that functions under
the rule of law and free and democratic elections. The Constitution includes as its integral part
the European Convention on Human Rights. Rule of law has been gradually re-established after
the 1992-1995 war. The country is generally at peace, freedom of expression and peaceful
gathering is respected. Freedom of movement is guaranteed, and the property rights are
respected in most cases.
Constitutional basis for establishment of democracy and rule of law is found in the Annex 4 of
the General Framework Agreement on Peace in BiH, which was agreed in Dayton in December
1995. The BiH Constitution produced a very much decentralized country, which was tailored to
meet diverging interests of the peoples in BiH. In practice, this means that many governments
and related administrations were established.
BiH is a parliamentary democracy. There is a parliament at the state level, at the level of two
entities: the Federation of Bosnia and Herzegovina and the Republika Srpska, and in the Brčko
District, and there are also parliaments at the level of cantons.
Formally, BiH citizens enjoy all human rights and freedoms provided for in the European
Convention for Protection of Human Rights and Fundamental Freedoms and its Protocols.
According to the Constitution of BiH (Article II.2), these instruments are directly applied in BiH,
overweighing any other laws, although, generally speaking, the level of implementation of human
rights in BiH i still at a very low level. In spite of provisions that guarantee respect to human
rights in accordance with international instruments, the national legislation often approaches the
human rights in a discriminatory manner, leaving the individual rights behind the collective
rights. The Law guarantees equal treatment of men and women. In addition, BiH has ratified a
host of international conventions on human rights (although its reports to the international
supervisory bodies have not been submitted regularly).
1 Mid-term Development Strategy of BiH, 2003, page 3
2 European Commission Report to the Council on readiness of Bosnia and Herzegovina to begin
negotiations on the Stabilization and Accession Agreement with the European Union, November 2003
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
3
Socio-economic context
Social and economic rights of the BiH citizens remain restricted due to poor economy.
Officially, 40% of population is unemployed (The BiH population is estimated at around
3,800,000 people, because official data are lacking since the most recent census was conducted in
1991. Around 20% of population lives under the poverty line, and 30% more just above it. This
partly reflects the inability of (true, undeveloped) system of social security to meet the needs of
the economically most vulnerable categories. The right to become member in independent trade
unions is respected, but the trade unions were also weakened by war, ethnic divisions, lack of
necessary expertise in the area of international standards of human rights, and high level of
unemployment. Many strikes are being organized, mostly because of unpaid salaries or pensions,
but these rarely produce any substantive effects. Health sector in both entities is weak and
inadequately financed. Many people are not covered by health insurance, and those who are,
often find their coverage unreliable. Many rural areas lack effective medical care. In the
Federation BiH, there are some parallel health systems. Social policy and social assistance are
fragmented and limited in both entities due to insufficient funding3.
When formulating a comprehensive mid-term and long-term economic strategy, BiH undertook
some steps through definition of political priorities in the Mid-Term Development Strategy Paper
for the period 2003-2007, which had not produced significant practical effects so far. Officially,
the successfulness of the Strategy implementation is estimated at around 50%, while informal
estimates say that the effects are even lower than that.
Grey economy had the role of social protection network for otherwise unprotected non-
functioning economy. It is believed that the grey economy amounts to 40% of total economic
activity in BiH, and it hampers formulation of effective action policy and jeopardizes regional
and international economic cooperation.
On the other hand, one should not neglect chronicle and permanent weakness of the BiH
statistics.
Based on the number of people registered with the unemployment office, one may conclude that
the unemployment rate in BiH is around 40%. However, the data from the Living Standard
Survey speak about much lower unemployment rate, and they suggest that the level of
unemployment is the highest among the young people. Reason for such big difference in numbers
probably lay in the fact that there are many people working in the “grey” economy, and they are
not registered as employed. The conditions of work are under responsibility of the entity
legislation, but the effects of the existing norms is limited due to economic weaknesses and
activities that are mostly taking place in informal or unregulated sectors. In practice,
employment standards in BiH deviate significantly from the standards in EU.
3 European Commission Report to the Council on readiness of Bosnia and Herzegovina to begin
negotiations on the Stabilization and Accession Agreement with the European Union, November 2003
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
4
Education
During the school year 2000/2001, 97% of children of appropriate age were enrolled in primary
school, but only 56% of children went on to secondary school. The war that had brought about
large scale destruction of infrastructure and made the whole economy collapse also had negative
influence on the general quality of education. The World Bank estimates suggest that the
spending on primary education amounts to 2.7% and on secondary education 1.4% of the gross
domestic products. The numbers seem to suggest that almost 90% of the education budget in
FBiH goes to salaries to teachers, leaving next to nothing for investments in infrastructure,
training, etc. Unsatisfactory financing means low social status for the teachers, and general
dissatisfaction with the education sector. This is further exaggerated by ethnic divisions (some
schools provided for segregation of teaching under the same roof), outdated teaching methods
and textbooks and textbooks containing ethnically insulting texts. In addition, it is well known
that the vocational training does not correspond to the needs of the labor market. Due to war and
economic weakness, the research, technology and development capacities in BiH have become
very limited in BiH. Bosnia and Herzegovina is currently the only country in the Europe that had
not yet adopted a law on higher education - Bologna, and because of that, the necessary reforms
of this sector had not been developed, all this affecting mostly the young people.
With 13 ministries of education, the education system in BiH is still very much fragmented,
inefficient and sensitive to political influences. The education responsibilities in BiH are fully
decentralized and transferred to the levels of cantons, entities and District Brcko. Education
system is made of 12 closed administrative units and is fragmented and ineffective. The only
instance responsible for education at the state level – the Education Department in the Ministry of
Civil Affairs – has never started any significant initiative in this area. In addition, the education
system in BiH is also divided along ethnic lines, what may be seen also in the fact that there are
three curricula: Bosnian, Serbian and Croatian. Within those curricula, attempts are made to
create national languages and literature and selective national histories for each of the three
constituent peoples in BiH in a way that emphasizes differences and discourages any learning
about others. Cultural heritage and educational rights of minorities are completely neglected, and
education has been turned into one of mechanisms for maintaining divisions in a multi-ethnic
society.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
5
European Social Charter (revised)
Article 1 - The right to work
With a view to ensuring the effective exercise of the right to work, the Parties undertake:
1. to accept as one of their primary aims and responsibilities the achievement and maintenance
of as high and stable a level of employment as possible, with a view to the attainment of full
employment;
2. to protect effectively the right of the worker to earn his living in an occupation freely entered
upon;
3. to establish or maintain free employment services for all workers;
4. to provide or promote appropriate vocational guidance, training and rehabilitation.
Economic and social indicators clearly show that of 3,850,000 residents of BiH (excluding
refugees and displaced persons) who presently live in the country according to the Statistics
Agency, only every eighth have permanent jobs and a chance to earn income, in case that the
commercial entities that employ them operate positively or have other sources of income.
Official unemployment rate has exceeded 50% in some cantons, such as, for instance, Bosansko-
Podrinjski, Unsko-Sanski and Zenicko-Dobojski, thus becoming the highest in Europe. Average
monthly demand for labor in entity employment institutes does not exceed two thousands. At the
average, 350 unemployed people compete for one post, while this ratio reaches the level of 1:500
among the qualified workers and people with secondary education.
A research conducted in 2006 using the ILO methodology showed that the percentage of
unemployed people in BiH is 31.1% (around 370,000 unemployed people).4 The Trade Unions at
the same time estimate that only in FBiH, there are 360,000 unregistered workers.
Education system in Bosnia and Herzegovina, including the vocational education and training, is
greatly lacking in harmony with the labor market. The reason for this are the weaknesses of the
education system that is in itself non-harmonized and fragmented.
The state has not developed a life long education system and it does not offer legal opportunities
for lasting education, additional training or retraining – only occasionally, some ad-hoc retraining
programs are organized (mostly by NGOs, using donor money, and in cooperation with the
Employment Offices/Institutes) for specific lacking professions and for a limited period of time.
The problem with the retraining and additional training by the NGOs, although they provide
4 Human Development Report 2007, UNDP
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
6
support to the education system, is often related to verification of the knowledge acquired
through such programs, because there are no standing mechanisms within the national
educational structure that would verify educational curricula proposed or implemented by the
NGOs.
Article 2 - The right to just conditions of work
With a view to ensuring the effective exercise of the right to just conditions of work, the Parties
undertake:
1. to provide for reasonable daily and weekly working hours, the working week to be
progressively reduced to the extent that the increase of productivity and other relevant factors
permit;
2. to provide for public holidays with pay;
3. to provide for a minimum of four weeks' annual holiday with pay;
In terms of the right to reasonable restriction of working hours and occasional paid leaves, as well
as the remunerations for public holidays, one may say that there are no official records in BiH
that might tell us whether those rights are respected or violated. However, according to the
information provided by the NGOs and Trade Unions, one may say with confidence that workers,
again particularly in private companies, are left at the mercy of their employers. Their working
hours exclusively depend on interests of the employers, as does their right to paid leave.
Informal indicators show that many workers are not entitled to paid leave, and that very often
they work over weekends and during official national holidays without any remuneration. Due to
difficult economic situation in the country, they are finding themselves blackmailed by the
employer to either accept such conditions, or loose their jobs. This is the very reason why the
workers simply put up with this. However, what worries is that the responsible government
agencies are doing nothing to change the situation and to establish a regular system of
government controls through responsible national inspections, both in public and in private
companies.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
7
Article 3 - The right to safe and healthy working conditions
With a view to ensuring the effective exercise of the right to safe and healthy working conditions,
the Parties undertake, in consultation with employers' and workers' organisations:
1. to formulate, implement and periodically review a coherent national policy on occupational
safety, occupational health and the working environment. The primary aim of this policy shall
be to improve occupational safety and health and to prevent accidents and injury to health
arising out of, linked with or occurring in the course of work, particularly by minimising the
causes of hazards inherent in the working environment;
2. to issue safety and health regulations;
3. to provide for the enforcement of such regulations by measures of supervision;
4. to promote the progressive development of occupational health services for all workers with
essentially preventive and advisory functions.
BiH does not have a national Law on Protection at Work. The Republika Srpska does have a
Law on Protection at Work from 1997, while the District Brcko adopted their Law in 2002, but
without any implementing regulations and rulebooks for specific areas of protection or activity.
In the Federation BiH, still in force is the Law on Protection at Work from the former SRBiH
from 1990, and the Law on Protection at Work of the former SFRY and thei rimplementing
legislation, except for penalties that had been expressed in YU dinars, which renders them
unimplementable at present days.
According to the Public Health Institute data, 6,642 injuries at work were registered in 2004,
7,514 in 2005. In 2006 again around 7,500 injuries at work were registed, seven of which were
fatal, three in coal mines and four in other activities.
The Institute, as they say in their written response to the inquiry by the Trade Union of BiH on
the nubmer of injuries at work, warns that the data are for the group of population that actively
work, the injuries registered with primary health care in public sector alone. It is highly probable
that the number of injuries is a lot higher because the private sector is not covered in these
records for simple reason that this area has not been properly legislated during the transformation
from the so called “agreed” to market economy.
Unfortunately, in the area of protection at work, the data for the national level are lacking, and
there are only some fragmented entity or cantonal data, which are not comprehensive. So after
the war, as the Health Statistics and Information Service of the Public Health Institute of FBiH
says, a comprehensive statistical research of the injuries at work is not implemented in the old
way, when the former Self-Management Interest Community of Health Insurance of BiH had
very detailed overview of this matter because they were under obligation to reimburse the
compensations for work related injuries. The Law on Health Insurance of FBiH, and the
establishment of the cantonal health insurance fund, this compensation, which had been financed
from health contributions (24 percents of net salary) was abolished and shifted to the institutions
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
8
and companies (the employers) and insurance companies in case that the employee or the
employeer are insured.
Therefore, something that was mandatory became voluntary, and it had strong consequences on
workers’ health. According to the Cantonal Health Insurance Institute of Sarajevo Canton, the
forms “Report of Accidents at Work” are being collected, but not processed for the above
described reasons, while in most other institutes they are not even collected.
The Public Health Institute of the Federation also warns in their report that the data on work
related injuries are received mostly from public companies and state owned sector that implement
at least some protection at work, while the same is lacking in the private sector due to inexistence
of legislative framework and sanctions for that.
Very ilustrative is an example of accident at work that happened in February 2007 in the “Mittal
Steel” steel mill in Zenica, where a high concentration of gas killed three workers who went into
the base of electric furnace to fix a breakdown without protective gear. If the protection had been
adequately regulated, the concentraiton of harmful fumes would have had been checked before
they entered the room.
Also, due to the above mentioned “voluntarism”, professional diseases are not separately
addressed any more, although they clarly exist in various industries. Their prevention is also
lacking. Some new diseases are emerging, for instance, “computer-related” diseases, or diseases
and injuries that occur after prolonged uneven burdening of some organs (lack of physical
activity), what causes additional fatigue and stress-caused diseases, but these had not been subject
of any resarch in BiH yet.
Implementation of measures of protection at work on daily basis, aimed at prevention of work-
related injuries, professional diseases and other diseases related to work in BiH has not been
prescribed, including the basic rules of using the means of work – tools, machines, equipment
and structures when operating. There is not even a list of institutions to which a company may
turn to in connection with education and making assesments of danger at workplace.
According to still applicable regulations of the former state, which are still in force in BiH, the
employer should not allow independent work of workers who had not received appropriate
training beforehand to avoid threats to their lives and health and lives or health of other people.
According to those regulations, the employer has the sole responsibility for organization and
implementation of protection at work, as the one ordering the work, or a person authorized by
him.
Therefore, each employer must ensure implementation of measures of protection at work.
Depending on the number of workers, the employer must perform this protection themselves, or
transfer it to a contracting organizaiton or individual (up to 50 employees), or in case that the
number of employees exceeds 50, the employer must hire an expert for protection at work. As a
rule, no company employing over 500 workers should go without an organized service of
protection at work. Unfortunately, for as much as the Trade Unions could tell, this is not being
done anywhere because the responsible ministries had failed to adopt necessary regulations that
would be used as a basis for regulating those conditions.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
9
The Federation of Independent Trade Unions in BiH, in accordance with strategic directives of
the EU, seeks and demands that the area of protection at work in BiH gets regulated urgently.
Long-term consequences of the existing anarchy may be catastrophic for the health of people and
overall situation in society. Joining the European Union is unthinkable without the safety at work
regulated. By all parameters, this area in BiH is currently the most unregulated in Europe.
Article 4 - The right to a fair remuneration
With a view to ensuring the effective exercise of the right to a fair remuneration, the Parties
undertake:
1. to recognise the right of workers to a remuneration such as will give them and their families a
decent standard of living;
2. to recognise the right of workers to an increased rate of remuneration for overtime work,
subject to exceptions in particular cases;
3. to recognise the right of men and women workers to equal pay for work of equal value;
From Article 4.1 follows the obligation of the State to ensure to all workers a remuneration-salary
that is sufficient to meet the basic needs of workers and their families. This is particularly
important from the aspect of comparison of the minimum wage in BiH and minimal amount of
money that is needed to meet basic needs of the workers and their families in BiH.
Unfortunately, there is no system of determining minimum salaries in BiH in a way that would
link them to the minimal amount required for mere survival. That is why we see a discrepancy
between the two amounts, and the amount of the minimum salary does not correspond with the
real needs. As a result, somebody receiving the minimum salary can not survive in BiH today.
The Government is doing nothing about this, i.e. there is no system of provision of necessary
financial assistance to all those who need it in a systematic way provided for in law, without
discrimination.
Average net salary in January 2007 amounted to:
Federation BIH 325 EUR,
Republika Srpska 304 EUR,
Brčko District 362 EUR.
Average consumer basket, calculated by official institutions for a four-member family, as an
element of minimum costs, amounted in February as follows:
Federation BIH 252 EUR
Republika Srpska 238 EUR
Brčko District 210 EUR.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
10
At the same time, the average consumer basked, calculated by the Federation of Independent
Trade Unions is much more expensive because it also includes the costs of housing, transport,
education of children, hygiene, some basic cultural needs, and in February 2007, it amounted to
717 EUR, or more than 2.5 average salaries or five monthly pensions. All this says enough about
alarming economic and social situation in BiH.
The Federation of Trade Unions of BiH have already submitted to the Government of FBiH their
request to increase the price of labor, i.e. harmonize them with the costs of living. The most
recent request was to increase the net hourly wages by 7%, but nothing concrete has been done to
date.
Separate problem are the remunerations to workers employed in private companies. There are no
records on the amounts of minimum salaries in those companies, and the workers are often left
alone at mercy of private employers when it comes to deciding on the amount of salary and the
time of their payment. So it often happens that workers work for months without receiving any
remuneration, and when they finally get it, it is often even lower than the minimum.
Unfortunately, the Government is doing nothing to change such situation and they behave as
though they are not responsible to ensure respect of human rights in the area of economic and
social rights in companies they do not own. Furthermore, the Government itself violates
international standards that stem from international documents it had undertaken and accepted to
respect. In such extremely difficult and hard economic situation in which BiH is found today,
and where having a job is considered to be one’s good fortune, the workers are very reluctant to
complain against such employers because they want to keep their jobs whatever they are, and the
vicious circle is thus closed.
It is very hard to determine whether the remunerations are the same for men and women,
considering that there are no such data in BiH, and nobody keeps such records.
Over the last four years, only around ten women turned to the Association “Zena BiH” for free
legal aid complaining of violations of their right to work. Those are mostly cases involving the
violations of the employment contract by the employer; failure to comply with the Law on Labor,
particularly Article 143; failure to respect the Law on Gender Equality – particularly Article 10 –
access to economic operations.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
11
Article 5 - The right to organise
With a view to ensuring or promoting the freedom of workers and employers to form local,
national or international organisations for the protection of their economic and social interests
and to join those organisations, the Parties undertake that national law shall not be such as to
impair, nor shall it be so applied as to impair, this freedom. The extent to which the guarantees
provided for in this article shall apply to the police shall be determined by national laws or
regulations. The principle governing the application to the members of the armed forces of these
guarantees and the extent to which they shall apply to persons in this category shall equally be
determined by national laws or regulations.
Article 6 - The right to bargain collectively
With a view to ensuring the effective exercise of the right to bargain collectively, the Parties
undertake:
1. to promote joint consultation between workers and employers;
2. to promote, where necessary and appropriate, machinery for voluntary negotiations between
employers or employers' organisations and workers' organisations, with a view to the
regulation of terms and conditions of employment by means of collective agreements;
3. to promote the establishment and use of appropriate machinery for conciliation and
voluntary arbitration for the settlement of labour disputes and recognise:
4. the right of workers and employers to collective action in cases of conflicts of interest,
including the right to strike, subject to obligations that might arise out of collective
agreements previously entered into.
Organization of trade unions in BiH is yet another cause of friction between the employees and
owners of capital. In many organizing missions, the Trade Union of Workers in Trade Industry
of BiH identified a sort of phenomenon in BiH. Namely, all private owners of trading
companies, large supermarket chains are very open and cooperative in discussions with the trade
union representatives, they even promise to recommend their members to join the trade unions.
But all this support remains only on verbal level, and it lasts only as long as the meeting. After
that follows an intensive campaign in the company, the purpose of which is to spread fear among
the workers of possible negative consequences of their joining the trade unions, which in turn
leads to understandable refusal of the workers to join. Unfortunately, the workers are not willing
to testify about this fearing loss of job as a result of their engagement in trade unions.
Considering that unregistered work flourishes even in officially formal sector, it is clear that the
labor market, which presently counts more than 240,000 unregistered and unprotected workers,
and around 360,000 unemployed, offers ready replacement for any fired worker.
There are over 100,000 companies registered in FBiH, while only 40 inspectors are responsible
for controlling them. The overloaded inspectors have one more problem - the fact that the
workers they are expected to protect do not trust them. Most inspectors work on the basis of
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
12
anonymous complaints, the workers do not want to report their employer because they would
have to come in the open, and consequently probably loose their job.
To make things even worse, the new Law on Inspections prescribes punishments for the workers
found working unregistered.
At the same time, according to the Labor Law, penalties for the employers for not registering
their workers, which may go up to 5,000 EURO, are most frequently pronounced in their
minimum amount of 500 EURO and sometimes in even symbolic amount of 50 EURO regardless
of the number of unregistered workers, what speaks enough on economic justification of not
registering one’s workers, because the penalty is really nothing compared to the amount of taxes
the employer would have to pay if they registered their workers with pension and health
insurance funds.
Article 8 - The right of employed women to protection of maternity
With a view to ensuring the effective exercise of the right of employed women to the protection of
maternity, the Parties undertake:
1. to provide either by paid leave, by adequate social security benefits or by benefits from public
funds for employed women to take leave before and after childbirth up to a total of at least
fourteen weeks;
2. to consider it as unlawful for an employer to give a woman notice of dismissal during the
period from the time she notifies her employer that she is pregnant until the end of her
maternity leave, or to give her notice of dismissal at such a time that the notice would expire
during such a period;
3. to provide that mothers who are nursing their infants shall be entitled to sufficient time off for
this purpose;
4. to regulate the employment in night work of pregnant women, women who have recently
given birth and women nursing their infants;
5. to prohibit the employment of pregnant women, women who have recently given birth or who
are nursing their infants in underground mining and all other work which is unsuitable by
reason of its dangerous, unhealthy or arduous nature and to take appropriate measures to
protect the employment rights of these women.
Women who have recently given birth and who are unemployed may exercise only a limited
scope of legally prescribed rights through social protection. Although the law says that the right
to this kind of compensation exists for a year after the delivery, this right is only partially
exercised depending on economic power of individual cantons or municipalities. The situation is
similar with other rights in the area of protection to families with children.
So for instance, the “one-time” assistance for equipment for a newborn, assistance for child food
for up to six months of age or additional food for breastfeeding mothers, placing children in pre-
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
13
primary education institutions with provided meals, ensuring one meal during the school time in
primary schools, are not being implemented and are linked to the economic situation of the
particular canton or municipality.
Therefore, although there is a legislation that is supposed to provide legal protection and ensure
financial assistance to mothers with children, due to the fact that those rights are under cantonal
or municipal responsibility, they are implemented unevenly and there is discrimination according
to the place of living or family status.
Article 9 - The right to vocational guidance
With a view to ensuring the effective exercise of the right to vocational guidance, the Parties
undertake to provide or promote, as necessary, a service which will assist all persons, including
the handicapped, to solve problems related to occupational choice and progress, with due regard
to the individual's characteristics and their relation to occupational opportunity: this assistance
should be available free of charge, both to young persons, including schoolchildren, and to
adults.
Article 10 - The right to vocational training
With a view to ensuring the effective exercise of the right to vocational training, the Parties
undertake:
1. to provide or promote, as necessary, the technical and vocational training of all persons,
including the handicapped, in consultation with employers' and workers' organisations, and
to grant facilities for access to higher technical and university education, based solely on
individual aptitude;
2. to provide or promote a system of apprenticeship and other systematic arrangements for
training young boys and girls in their various employments;
3. to provide or promote, as necessary:
a. adequate and readily available training facilities for adult workers;
b. special facilities for the retraining of adult workers needed as a result of technological
development or new trends in employment
4. to provide or promote, as necessary, special measures for the retraining and reintegration
of the long-term unemployed;
5. to encourage the full utilisation of the facilities provided by appropriate measures such as:
a. reducing or abolishing any fees or charges;
b. granting financial assistance in appropriate cases;
c. including in the normal working hours time spent on supplementary training taken by
the worker, at the request of his employer, during employment;
d. ensuring, through adequate supervision, in consultation with the employers' and
workers' organisations, the efficiency of apprenticeship and other training
arrangements for young workers, and the adequate protection of young workers generally.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
14
Educational system in Bosnia and Herzegovina at all levels, including vocational education and
training, is greatly lacking in harmony with the labor market needs. The reasons for that are the
weaknesses of the education system that is in itself non-harmonized and fragmented. The State
does not possess a developed system for life long learning and it does not offer legal
opportunities for long-term education, additional training or re- training – only occasionally,
some ad-hoc retraining programs are organized (mostly by NGOs, using donor money, and in
cooperation with the Employment Offices/Institutes) for specific lacking professions and for a
limited period of time. The problem with the retraining and additional training by the NGOs,
although they provide support to the education system, often has to do with verification of the
knowledge acquired through such programs, because there are no standing mechanisms within
the national educational structure that would verify educational curricula proposed or
implemented by the NGOs.
Article 11 - The right to protection of health
With a view to ensuring the effective exercise of the right to protection of health, the Parties
undertake, either directly or in co-operation with public or private organisations, to take
appropriate measures designed inter alia:
1. to remove as far as possible the causes of ill-health;
2. to provide advisory and educational facilities for the promotion of health and the
encouragement of individual responsibility in matters of health;
3. to prevent as far as possible epidemic, endemic and other diseases, as well as accidents.
Health sector in both entities is weak and inadequately financed. Many people are not covered by
health insurance, and those who are, often find their coverage unreliable. Many rural areas lack
effective medical care. In the Federation BiH, there are some parallel health systems.5
Enjoyment of the rights in the area of health care is covered by the Entity Laws on health care
and Laws on Health Insurance. According to what the NGOs know, implementation of these
laws in practice is not complete. Access to health care is made particularly difficult to vulnerable
groups – people with disabilities, including people with mental disability, women and children-
victims of domestic violence, or victims of war rapes, as well as the returnees. One may say
particularly to the returnees, because the right to health care is exercised exclusively on the basis
of registered address, not by free choice. This means that in case they decide to go to their pre-
war homes, in the other entity, this may become a problem in terms of exercising the right to
health care. The right to health care is acquired by changing the home registration and registering
the new home address, and it can be exercised only at designated location. However, there are
problems in terms of distance of the health institutions from the returnees’ homes, but also in the
form of the lack of confidence and insecurity among returnees, particularly in the areas where
serious crimes had been committed. Exercising the right to health care is also linked to
5 European Commission Report on readiness of BH to begin negotiations on the Stabilization and
Accessoin Agreement
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
15
inaccessibility of health institutions because of their distance from the returnee settlements and
inexistence of mobile health offices (ambulanta).
Access to the basic medicines necessary to people with disabilities is limited because of
inadequate and discriminatory legislative framework. Some provisions of the Law on Health
care discriminate against people with disabilities on the grounds of causes of disability, placing
the disabled persons whose disability is not consequence of war activities in a worse position. In
addition, the law fails to provide for measures of securing comprehensive preventive and curative
care and rehabilitation.
Accessibility of health and social protection is limited also for many elderly people who do not
have regular income (pension), who do not have basic health insurance, and can not afford to buy
the medicines. The patronage services for the elderly and people with disabilities that operate
within the Health Centers (“Dom zdravlja”) are underdeveloped. The centers for social work are
not monitoring closely enough the situation of the elderly and exhausted people, and they rarely
go to the field.
Especially difficult is to exercise the right to health care because of physical / territorial (in)
accessibility of health institution. Majority of disabled people, but also other population
(particularly elderly and ill) in rural and underdeveloped areas are not covered by primary health
care measures.
Another distinct problem is the issue of indirect access to health care of children, through their
parents or guardians. There is no legal solution or mechanism for ensuring health insurance/care
in case that a parent or guardian does not ever get the status of an insured person, or looses that
status. Also, the Law does not foresee the possibility of people with serious disabilities to get the
status of an insured. In the municipality Tuzla alone, some 100 children come seeking health
services who do not have health insurance. In the same area, 702 children have been registered
who have no health insurance, and only thanks to the NGO Amica from Tuzla they are able to
exercise the right to temporary health care.
Real life examples of situations when the children have no right to health insurance:
- children of workers ‘on waiting lists’ or ‘workers without salaries’ for whom the employers
do not pay health insurance contributions or pay them irregularly;
- children of the unemployed parents/guardians who had failed to get registered with the
Employment Institute within thirty days since completion of education or termination of
previous employment;
- children of parents/guardians who had not obtained from their employers the decision on
termination of employment contract within legally stipulated time;
- children of uninsured parents/guardians aged 15, who had not completed primary schools,
or had not found employment after completion of primary school;
- children of uninsured parents/guardians under 15 who had stopped going to regular schools;
- school age children who, for any reasons, had never been included in the regular education
system, or outgrown children who are attending extraordinary schools;
- children who are not registered in Registry Office (without birth certificates), mostly Roma
children, who, according to the current legislation, ‘do not exist’ (even when they finally
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
16
get registered in the Registry, because of the expired deadlines, they still can not exercise
their right to health insurance).
Even the rationale for compulsory registration with the Employment Institute within 60 days,
whether after completion of education or after termination of working relationship is questionable
since this obligation leads to loosing the right to health insurance and care, of both the insure and
members of his family who are ensured through them.
Article 12 - The right to social security
With a view to ensuring the effective exercise of the right to social security, the Parties
undertake:
1. to establish or maintain a system of social security;
2. to maintain the social security system at a satisfactory level at least equal to that necessary
for the ratification of the European Code of Social Security;
3. to endeavour to raise progressively the system of social security to a higher level;
4. to take steps, by the conclusion of appropriate bilateral and multilateral agreements or by
other means, and subject to the conditions laid down in such agreements, in order to ensure:
a. equal treatment with their own nationals of the nationals of other Parties in respect
of social security rights, including the retention of benefits arising out of social
security legislation, whatever movements the persons protected may undertake between
the territories of the Parties;
b. the granting, maintenance and resumption of social security rights by such means as
the accumulation of insurance or employment periods completed under the legislation
of each of the Parties.
The present legislative framework in BiH is reflected in existence of the Laws of two entities that
approach to the issues from the field of social rights and social protection in various ways. This
does not ensure unified right to enjoyment of social protection without discrimination for all
citizens of BiH, while some whole categories of persons have been deprived of their rights to
social protection and assistance in spite of the fact that the international standards avail them of
such rights.
The rights have not been clearly defined and delineated by law, and they are mutually interloping.
So, for instance, the existing law in FBiH covers three separate areas: social protection,
protection of civilian victims of war and protection of families with children, and as such, has an
unclear concept and is very complex for implementation. Beneficiaries of social assistance are
explicitly listed in the law (laws), thus restricting the access to this right to unmentioned possible
beneficiaries who, according to international standards, would be entitled to this assistance.
The laws fragmentally provide for rights in the area of social protection and social assistance, and
they provide equal treatment to various vulnerable groups having different needs. Due to
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
17
inappropriateness of legislative solutions and their non-harmonization with the international
standards, the burden of obligation to ensure social protection and security is transferred from the
state to the family. In this way, the state passes on some of its obligations and responsibilities
onto the citizens, and the groups of people who do not have families to provide them with this
assistance and protection can not realize their rights at all.
In the Federation BiH, the whole process is made additionally complex by the fact that some
rights from this area have been transferred to the Cantons. Cantons often abuse this situation and
fail to adopt necessary laws, or they adopt them without any respect to fundamental principles or
minimum rights foreseen by the laws of FBiH. There is a practice that some cantons, instead of
adopting necessary laws, adopt provisional decisions, what is really an attempt to avoid the
obligation of securing social security. All this contributes to deepening social insecurity and
discrimination of beneficiaries according to the place where they live, depending on the
economic wealth of a particular canton or municipality.
Discrepancies exist also in the relationship between the laws in the area of social protection and
other laws that are touching upon the rights in this area of social security, such as, for example,
the Law on Health Care and the Law on Health Insurance. This further leads to some categories
of beneficiaries’ inability to exercise their rights. So for instance, Roma children of ten do not
exercise their right to health care unless they are attending regular school, the unemployed
persons are not exercising their right to health care, etc.
From all said above, one may conclude that the existing legislative framework is not providing a
good basis for enjoying the rights in the areas covered by the Charter and the European Code of
Social Security in the way the countries are expected to ensure. The non-governmental
organizations are of the opinion that a comprehensive reform in this area is necessary, a reform
that would, first of all, mean a reform of legislative framework and establishment of appropriate
mechanisms to ensure the implementation of the laws in practice.
Furthermore, there is the obligation of the country, even when the resources available are
insufficient, to ensure as high as possible degree of enjoyment of all relevant rights. This is
particularly important in situations when there are rally serious problems posed by limited
available resources, as is the case in BiH, which is going through a post-war period and transition
at the same time. These, particularly aggravating circumstances that exist in BiH today, hurt the
vulnerable categories of population most because their rights are not protected neither de iure nor
de facto. Very limited are the Government initiatives to get engaged in developing projects or
seeking international funds for ensuring social rights for effective provision to 50% of population
who live under or just above the poverty line. Also, adequate legislative framework for attracting
foreign funds to BiH is missing (privatization, tax legislation, market divided into two entities,
etc.), what, coupled with high unemployment in BiH, influences the possibilities of receiving
social protection, which is mostly linked to the labor and rights stemming from labor relations.
An additional problem is that ten years have passed since the end of the war in BiH and the social
chart at the country level has not yet been made, and there are no relevant data on social needs of
population.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
18
Article 13 - The right to social and medical assistance
With a view to ensuring the effective exercise of the right to social and medical assistance, the
Parties undertake:
1. to ensure that any person who is without adequate resources and who is unable to secure
such resources either by his own efforts or from other sources, in particular by benefits under
a social security scheme, be granted adequate assistance, and, in case of sickness, the care
necessitated by his condition;
2. to ensure that persons receiving such assistance shall not, for that reason, suffer from a
diminution of their political or social rights;
3. to provide that everyone may receive by appropriate public or private services such advice
and personal help as may be required to prevent, to remove, or to alleviate personal or family
want;
4. to apply the provisions referred to in paragraphs 1, 2 and 3 of this article on an equal footing
with their nationals to nationals of other Parties lawfully within their territories, in
accordance with their obligations under the European Convention on Social and Medical
Assistance, signed at Paris on 11 December 1953.
The existing system of social protection in BiH provides in a certain extent the rights to social
and medical assistance; however, it does not offer equal social security to all citizens, and whole
categories of persons are not exercising their rights to social protection and assistance.
The beneficiaries of social assistance are explicitly listed in the law (laws), thus restricting the
access to this right to unmentioned possible beneficiaries who, according to international
standards, would otherwise be entitled to this assistance. There are several categories of socially
vulnerable individuals and groups that are not at all covered by the social protection system, or
who are not sufficiently covered under the existing system.
Right to financial social benefit generally exists in the form of temporary or “one-time” financial
aid that may be given a limited number of times in a year to individual beneficiaries, and the
permanent financial benefit in FBiH, or in the form of “extended aid” (material security) that
exists in the Republika Srpska. However, this social assistance is rather a formal fulfillment of
obligations of the state, not a real intention to ensure minimum funds necessary for life to all who
need them.
Discrimination exists in provision of financial social benefit. Due to non-harmonized laws at the
levels of entities, cantons and municipalities, the amount of financial social benefit is not the
same for all. The discrimination is seen in:
- Specifying criteria for awarding the social benefit;
- Decision making process on awarding the social benefit;
- Categorization of poor and identification of the most vulnerable.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
19
Of 370,000 registered unemployed in FBiH, only 5,800 or 1.5% received this financial benefit in
January, while 189,006 or 62% do have health insurance. Those are the only forms of material
and social security of a part of the unemployed, providing that the financial benefit, depending on
the years of employment, may be received for six, nine or twelve months.
The unemployment benefit, as well as the family benefits, are totally inadequate and almost
neglectable. Such poor legal solutions have mostly affected the most vulnerable and the poorest
categories of population – namely women in rural areas, national minorities, pensioners,
returnees, etc.
Particularly complex is the situation of women victims of war rapes, who had been marginalized
and excluded from the system of provision of social protection for long time after the war. They
had no right to health care etc. Recently, laws have been adopted to include this category in the
system of social protection, but the secondary legislation has not been adopted yet to enable
implementation of the law and provision of government assistance to this category of population.
Presently, they receive some limited assistance only from non-governmental organizations that
have it in their programs to provide assistance and advocacy for rights of this very sensitive
group.
Article 14 - The right to benefit from social welfare services
With a view to ensuring the effective exercise of the right to benefit from social welfare services,
the Parties undertake:
1. to promote or provide services which, by using methods of social work, would contribute to
the welfare and development of both individuals and groups in the community, and to their
adjustment to the social environment;
2. to encourage the participation of individuals and voluntary or other organisations in the
establishment and maintenance of such services.
Level of equipment and quality of work and services provided by the centers for social work vary
significantly across BiH (subjective and objective problems) resulting with insufficient quality of
care that varies across the territory of the country.
Within the government services, some contemporary concepts of social protection have not yet
been adopted, as for instance, active involvement of beneficiaries, comprehensive approach,
multi-disciplinary work, cooperation with non-governmental organizations and other government
organizations that play a role in protection of vulnerable categories. The communication
channels and cooperation protocols are generally lacking between the centers for social work, the
police, judiciary, non-governmental organizations or homes for children without parental care.
Although there are some local level examples of good cooperation involving non-governmental
organizations (for instance, in Sarajevo, Tuzla, Mostar, Bihac and Banja Luka, where they work
to help and take care of victims of domestic violence), but there is no broader framework and
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
20
permanent cooperation. Communication between the centers for social work and non-
governmental organization is very limited and this hampers sharing professional experience and
developing unified approach and policy. Apart from the initiative by the non-governmental
organizations, programs for professional training of the personnel working in centers for social
work are inexistent, so the workers in the Centers are often unable to provide appropriate
professional assistance to beneficiaries, and their interventions are generally restricted to
financial assistance.
In BiH, there is still not a single government institution where the persons who survived some
domestic violence or violence by their partners, violence against children or trafficking could find
a shelter. For the time being, such assistance is only provided by non-governmental
organizations through operation of safe houses. The state only exceptionally helps the work of
these organizations and safe houses by paying a part of the housing costs for the victims of
trafficking and assistance to the safe house for victims of domestic violence in the Sarajevo
Canton. The state has not yet formed a single institution where the violent party would be placed
when the Law on Prohibition of Domestic Violence is implemented.
Article 15 - The right of persons with disabilities to independence, social integration and
participation in the life of the community
With a view to ensuring to persons with disabilities, irrespective of age and the nature and origin
of their disabilities, the effective exercise of the right to independence, social integration and
participation in the life of the community, the Parties undertake, in particular:
1. to take the necessary measures to provide persons with disabilities with guidance, education
and vocational training in the framework of general schemes wherever possible or, where
this is not possible, through specialised bodies, public or private;
2. to promote their access to employment through all measures tending to encourage employers
to hire and keep in employment persons with disabilities in the ordinary working environment
and to adjust the working conditions to the needs of the disabled or, where this is not possible
by reason of the disability, by arranging for or creating sheltered employment according to
the level of disability. In certain cases, such measures may require recourse to specialised
placement and support services;
3. to promote their full social integration and participation in the life of the community in
particular through measures, including technical aids, aiming to overcome barriers to
communication and mobility and enabling access to transport, housing, cultural activities
and leisure.
1.
Appropriate mechanisms and conditions for implementation of legal provisions related to
inclusion of children with special needs in the education system adjusted to individual means are
lacking because the introduction of the inclusive education had not been accompanied with
adequate training of the teachers.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
21
The issue of education of children with physical disabilities is very far from being systematically
resolved. Hundreds of children have no access to schools all over Bosnia and Herzegovina
because of physical barriers that keep them away from school buildings and school premises and
inexistence of appropriate means of transportation. Children with serious disabilities, particularly
in rural areas, are completely excluded from primary education, and there are no legislative
solutions or mechanisms to provide them with access to schools and realization of their rights to
education and access to school buildings. Poverty is yet another problem, because the free
transport to school has not been provided in a systematic fashion (where it exists), and the
children from poor families are not provided with free textbooks.
The authorities are passive towards education of children with disabilities since most of the
schools are structurally unadjusted (inappropriate school infrastructure – access roads, staircases,
toilets). Such children may attend school only with help of their parents and some limited
assistance of the association of the persons with disabilities, centers for social work, or they
attend the school with a sort of an “agreement” to study at home and take exams at the end of
each grade. Many children are deprived of even such limited options, and they are not receiving
any education.
2.
The persons with disabilities have limited opportunity to find employment (there are no
professional training, re-training or employment programs) because the state does not offer any
solutions through the existing legislative framework or through implementation of law and inter-
sectoral solutions.
The law on professional rehabilitation, training and employing people with disabilities was
adopted in the Republika Srpska in November 2004, and accordingly, a Fund for Employing
People With Disabilities was established and all secondary legislation for its implementation
were adopted. During 2006, changes and amendments to this Law were prepared to prevent
misinterpretations and evasions in implementation of some provisions due to some discrepancies
with the Law on Public Procurement. Proposed changes have received support by the
Government of the RS and are currently in regular procedure of adoption by the Parliament of
RS. It is important to mention that presently, the money comes to this Fund from direct grants,
what is very good and in interest of the beneficiaries. Unfortunately, some initiatives are being
heard lately to change this system and not pay these earmarked funds directly, but instead to have
them paid to the budget, from which they would then be transferred to the Fund in accordance
with the needs. There is a well justified concern in the community of the people with disabilities
that in this case the Fund would be deprived of necessary financing.
The Federation of BiH has not adopted the Law on Rehabilitation, Training and Employing the
People with Disabilities at all. A preliminary draft of the law was prepared (drafted in
cooperation with the non-governmental organizations), and it was submitted to the parliamentary
procedure, but unfortunately, it has not been adopted yet (May 2007).
With regards to exercising the right to work, the persons with mental retardation are also
vulnerable. The rulebook on assessing damage to organism of people with disabilities, in the
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
22
process of exercising the rights under the Law on Basics of Social Protection, Protection of
Civilian Victims of War and Protection of Families with Children of FBiH, article 9 that speaks
about people with mental disability, foresees that the working ability would be judged only on the
basis of the intelligence ratings, while the NGOs are of the opinion that some other parameters
should be taken into consideration in this evaluation too (for instance, social behavior, work-
related functional abilities). The rulebook is, generally speaking, impossible to implement,
because it references mostly to the rulebook used for military war disabled, and deals with the
war-related disability. The NGOs are of the opinion that the rulebook of the World Health
Organization should be used instead, and they have already started an initiative to make the
necessary changes to the Rulebook.
Some cantonal employment institutes in the Federation of BiH (Herzegovina-Neretva, Central
Bosnia) adopt annual programs for employing the people with disabilities, mostly through co-
financing payment of contributions for employed people with disabilities, and by awarding
contracts to companies employing them. In the opinion of the associations of people with
disabilities, one weakness of such programs and rulebooks is that the employers are not obliged
to retain in the working relationship the persons with disabilities after the expiry of one year
(eighteen months in some cantons), so this approach to this important issue is in fact only
temporary and partial.
3.
Access to health institution is difficult for the disabled persons due to physical barriers and
inexistence of necessary medical equipment for conducting specific examination (e.g.
gynecological equipment for women with disabilities). Generally speaking, health institutions
are not adjusted and accessible for the people with disabilities (ramps, orientation points for the
blind, lower counters, adequate lifts, adjusted toilets, visual signs for deaf persons, equipment for
gynecological examination of women using wheelchairs, etc.).
In the area of social protection of people with disabilities, there is on the law based discrimination
between the individuals who became disabled during the war or in connection with war (and even
within this category, there is a big difference between the civilian and military victims of war)
and those who are disabled for other reasons. So, for instance, according to the current law in
FBiH, civilian war victims receive 70% of the benefit paid to the military war disabled; while the
individuals with disability that is not result of war receive a lot lower benefits. According to the
laws of Bosnia and Herzegovina that regulate the rights of people with disabilities, the range of
benefits for persons with first category of disability goes from 20 EURO to 850 EURO.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
23
Article 16 - The right of the family to social, legal and economic protection
With a view to ensuring the necessary conditions for the full development of the family, which is a
fundamental unit of society, the Parties undertake to promote the economic, legal and social
protection of family life by such means as social and family benefits, fiscal arrangements,
provision of family housing, benefits for the newly married and other appropriate means.
Even though the law prescribes the rights to child allowance, many families and groups of
children in BiH do not exercise this right, or exercise it in varying scope. According to the law,
each family that is found in social need is entitled to child allowance (this means any family
where the income per household member does not exceed 15-20% of average salary). However,
in most of the country only some categories of children actually use this right, such as children
without one or both parents, and children with disturbed physical or psychical development.
Exercise of this right is restricted by economic situation of the region where the family lives, very
restrictive property census for qualifying, very low amount, irregular payments and several
months of delays in payment.
Article 17 - The right of children and young persons to social, legal and economic protection
With a view to ensuring the effective exercise of the right of children and young persons to grow
up in an environment which encourages the full development of their personality and of their
physical and mental capacities, the Parties undertake, either directly or in co-operation with
public and private organisations, to take all appropriate and necessary measures designed:
1. to ensure that children and young persons, taking account of the rights and duties of their
parents, have the care, the assistance, the education and the training they need, in particular
by providing for the establishment or maintenance of institutions and services sufficient and
adequate for this purpose;
b. to protect children and young persons against negligence, violence or exploitation;
c. to provide protection and special aid from the state for children and young persons
temporarily or definitively deprived of their family's support;
2. to provide to children and young persons a free primary and secondary education as well as
to encourage regular attendance at schools.
Discrimination in education in BiH
In the specific context of BiH education system and its constitutional and legal framework, we
can talk about two categories of minority peoples and their right to „grow up in an environment
which encourages the full development of their personality and of their physical and mental
capacities', as foreseen under Article 17 of the Charter. Those are (1) members of one of
constituent peoples in BiH who are minority in certain territories; and (2) members of national
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
24
minorities in classic meaning of the word (such as, for instance, Roma, Checks, Slovenians,
Albanians, etc.). The Constitution of BiH, and especially the Agreement on Satisfying Special
Needs and Rights of Children Returnees, provide to the first group of minorities some special
rights. One of such rights is the right to education that meets specific cultural needs of students
who belong to a minority peoples, what, among other things, means following the curriculum of
one’s own choice. However, a recently conducted research on national group of subjects in
primary schools in BiH6 indicate that this right is exercised by every fourth student who is
member of minority peoples. Most of them attend schools that segregate their pupils and are
known as “two schools under the same roof”. In such schools, there are parallel curricula in use,
and students of different nationalities are kept physically separated.
An additional form of minority discrimination is religious education. In principle, religious
education is offered in BiH schools only to students who are majority on a specific territory.
Minority group of children of different nationality do not receive religious education. On the
other hand, children who do not attend classes of religion (whether because their parents don’t
want them to, or children don’t want to go, or they are members of minority group), are not
offered any alternative program, and spend that hour on that own, waiting for the class to finish
(in most cases, such classes are not the last in a day’s schedule). Religion is taught by teachers
employed and trained by religious institutions, while the state and the ministries of education
have no influence on curriculum for this subject.
We may conclude that the position of students who are members of the above described first
category of minority peoples in education system of BiH is determined by, on one hand, policy of
segregation that prevents students of different nationalities to go to school together, and on the
other hand, policy of assimilation according to which all students, regardless of their ethnic
background, follow the curricula of the majority peoples.
A recently conducted analysis of curricula and textbooks of national group of subjects in BiH7
found that the educational contents in Bosnia and Herzegovina often use legitimization of
“knowledge” that is presented as scientific and neutral to make the children adopt views that lead
to linguistic, historical and cultural division along ethnic lines. The textbooks promote collective
values over individual/civil values, they incite ethnic homogenization and adoption of stereotype
values on their own and other groups, all for the purpose of maintaining the current social,
economical and political status.
1. a)
Only 6% of children in urban centers are included in pre-primary education, while in rural areas
pre-primary institutions are almost inexistent. Introduction of the nine-year primary education
has not resolved this problem because the first grade curriculum has not been harmonized with
the needs and methods for preparation period for teaching.
6 Open Society Fund BiH (OSF BiH, 2007) „Research of attitudes of parents and pupils on the values of
the curricula and textbooks of the national group of subjects in BiH“ 7 Open Society Fund BiH (OSF BiH, 2007b) «Analysis of Content of Curricula and Textbooks of National
Group of Subjects in Primary and Secondary Schools in BiH »
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
25
Appropriate mechanisms and conditions for implementation of legal provisions related to
inclusion of children with special needs in the education system adjusted to individual means are
lacking. Introduction of inclusive education has not been accompanied with adequate preparation
of teachers and adjustments of the curricula, and there are no mechanisms that would provide for
involvement of local community in provision of support.
The issue of education of children with physical disabilities is very far from being systematically
resolved. Hundreds of children have no access to schools all over Bosnia and Herzegovina
because of physical barriers that keep them away from school buildings and school premises and
inexistence of appropriate means of transportation. Children with serious disabilities, particularly
in rural areas, are completely excluded from primary education, and there are no legislative
solutions or mechanisms to provide them with access to schools and realization of their rights to
education and access to school buildings. Poverty is yet another problem, because the free
transport to school has not been provided in a systematic fashion (where it exists), and the
children from poor families are not provided with free textbooks.
The authorities are passive towards education of children with disabilities since most of the
schools are structurally unadjusted (inappropriate school infrastructure – access roads, staircases,
toilets). Such children can come to school only with help of their parents and with some limited
assistance of the association of the persons with disabilities, centers for social work, or they
attend the school with a sort of an “agreement” to study at home and take exams at the end of
each grade. Many children are deprived of even such limited options, and they are not receiving
any education.
There is no solution to educate children in the rehabilitation centers. There is only one
rehabilitation center in BiH (in Banja Luka) that has an educational institution within its own
premises. There is a strong need for a similar institution in the Federation of BiH. In addition,
education needs to be offered to children who are hospitalized for lengthy periods of time, an
issue that is presently not resolved. Also, the Centers for treating addiction, where such
treatments usually lasts between 3 and 5 years, do not have any program that would enable
acquisition of regular education.
In realizing the right to equal access to education for all, particularly threatened are the
marginalized groups and national minorities because regular education system does not contain
mechanisms that would enable an affirmative action to promote position of such groups. The
adopted Action Plan concerning educational needs of Roma and other minorities had no
significant effect in practice because it has failed to foresee the mechanisms for implementation
of the plan, or for monitoring of the implementation.
1. b)
The issue of economic exploitation of children in Bosnia and Herzegovina mostly relates to
children in streets who are begging. Legislation that protects the children from economic
exploitation is at the entity level.
Unfortunately, all over BiH children are abused to “work in streets” – begging, washing car
windshields, selling cigarettes, etc. Juveniles are involved in sexual exploitation, parents force
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
26
children to work to help the family survive, the children are taken out of schools to help at home
or on land (mostly in rural areas). There is a trend of increase of begging in BiH. Considering
the circumstances, it can be classified as a harmful to children. This abuse of children gains in
proportions and is organized mostly by the families; it is not a rare case that the children become
victims of organized crime. Children spend days in streets, often held by their parents or when
they are older, instead of being in schools, they are begging in streets. Those children are
neglected in terms of their education, hygiene, health care. Sometimes, this kind of life is so
detrimental for their health that it can even become life threatening. The children are deprived of
their right to childhood, being with other children, education, all the things promoted under the
Convention on the Rights of the Child. Unprotected by the community and neglected by parents
or guardians, they are easy prey for organized criminal groups. This is where the system of
protection has completely failed – the system that should exist at the level of the state to get these
children away from the streets and sanction the family members adequately. There are no
appropriate and sufficient capacities to house such children when they have to be taken away
from their families.
Only a limited number of NGOs have programs that bring them in contact with children who live
and work in streets. The data from research conducted by the NGO “Zemlja djece” (“Land of
Children”) from Tuzla say that 100-200 children, aged 1 to 16, are exposed to economic
exploitation in larger urban areas on daily basis. Among the interviewed children, aged 7-16,
75% are not going to school, while 25% had never gone to school and do not know to read or
write. Conditions in which such children live are extremely difficult (deserted and ruined
building, makeshift sheds etc.) Almost 90% of the children do not have health insurance, and
because of that, 50% of them feel ill or sick. Around 30% of children show signs of malnutrition
or anemia. In most cases, neither they nor their families are covered by the system of social
protection and security.
2.
According to the BiH laws, primary education is compulsory for all and free. Unfortunately, the
situation greatly differs in practice, so education is neither free, nor attended by all those who
should attend it. Right to primary education is not realized by all children in BiH (94% of
children are covered, and 99% of those who enroll the first grade get to the fifth grade of primary
school)8. Particularly vulnerable are the members of Roma minority (some sources state that only
15% of the Roma children are covered by primary education9, while other sources say that this
percentage is only 10% or less10
), children with developmental impediments, returnee children in
areas where other constituent peoples are majority, children in rural areas where there is no
organized transport to schools, but there are also cases of girls leaving school once they finish the
fourth grade.
It is estimated that in BiH, 15% of primary school students live more than 3 km far from the
school and the parents often tend to keep the children at home, particularly if no transport to
8 Report of the Helsinki Human Rights Report for 2004
9 Estimate of development of democracy Open Society Fund BiH for 2006
10 Human Development Report 2007, UNDP
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
27
school is organized. Parents are rarely sanctioned for their decision not to send their children to
primary school, or for taking them out after the fourth grade.
A trend has become noticeable in recent years that parents increasingly fail to enroll their
daughters to schools. The biggest reason for this is of economic nature: education is very
expensive and if a family has several children, they prefer to send boys to schools since they will
need it more as future “earners of income” in their own families. Unfortunately, this trend is
gaining in strength since there are no attempts by responsible agencies and institutions to change
the situation. There are no official data on the numbers of not enrolled children divided by sex,
however, some informal data suggest that the numbers have reached alarming levels. Also, there
are no action plans of the responsible authorities or institutions to raise awareness of the general
public of this problem and inform the parents of their legal obligations. This way the girls are
taken out of all segments of future socially useful life, they are deprived of possibility of
achieving any economic progress, and they are made dependant on their families.
So, even though the primary education is compulsory for all, and there are sanctions prescribed
for parents whose children are not attending the school, the authorities made no effort to resolve
the problems that are the core reason for children not going to school, as stated above:
- lack of organized transport to school for children from remote areas;
- lack of appropriate transport for children with disabilities;
- structural barriers in schools;
- lack of systematic solution for free textbooks and free transport for children from poor
families.
Only the teaching process in primary schools is free; however, in situation where 50% of
population lives at the verge of poverty, buying textbooks, clothes, food, transport falls hard on
parents in approximately 50% of families in BiH. The state offers no systematic solution for free
textbooks, transport, or lunch for all those in situation of need. Some cantons (through the
Ministry of Education and Science of FBiH) cover part of the costs of books and teaching aids for
children in need according to the lists supplied by the centers for social work. Some
municipalities cover part of costs of transport for students. Foreseen free textbooks for Roma
children are not equally accessible in all areas of BiH, and the situation i similar with the foreseen
free transport. There are no textbooks on minority languages.
Also, the Law on Primary and Secondary Education of FBiH provides an opportunity to take
exams for grades of primary school, but those exams are not free as stipulated in the Charter
(their price ranges between 100 – 200 EUR).
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
28
Article 20 - The right to equal opportunities and equal treatment in matters of employment and
occupation without discrimination on the grounds of sex
With a view to ensuring the effective exercise of the right to equal opportunities and equal
treatment in matters of employment and occupation without discrimination on the grounds of sex,
the Parties undertake to recognise that right and to take appropriate measures to ensure or
promote its application in the following fields:
a) access to employment, protection against dismissal and occupational reintegration;
b) vocational guidance, training, retraining and rehabilitation;
c) terms of employment and working conditions, including remuneration;
d) career development, including promotion.
These provisions provide for ensuring equal rights both in law and in practice. Unfortunately,
there is a huge difference in BiH between what is written in laws and what happens in reality.
Although there is no legislative discrimination in enjoyment of all relevant rights, such
discrimination is deeply rooted in practice. There are many reasons for this, and certainly, one of
them is the fact that BiH is deeply patriarchal society where women would always be fired before
men because the men have to “feed their families” and therefore “need the job more”.
Also, in spite of the provisions of domestic law that pregnancy of women may not be used as
grounds for letting her go, this actually happens often, particularly in private companies and
corporations that are increasing in numbers, and since they are not “state-owned”, they do not
feel obliged to consistently apply law in all matters. What raises most concern is indolent attitude
of the government agencies that are supposed to ensure implementation of the law towards this
problem (e.g. responsible inspections etc. who reluctantly check private companies for
compliance). A significant contribution to the whole situation is the fact that appropriate
government mechanisms to ensure implementation of law are lacking, and quite often, it is not
clear who is responsible for monitoring implementation of the law, and this is used as an excuse
for laws that are adopted, but not implemented in reality (for instance, Law on Gender Equality).
It is very hard to determine whether the remunerations are the same for men and women,
considering that there are no such data in BiH, and nobody keeps such records.
Over the last four years, only around ten women turned to the Association “Žena BiH” for free
legal aid complaining of violations of their right to work. Those are mostly cases involving the
violations of the employment contract by the employer; failure to comply with the Law on Labor,
particularly Article 143; failure to respect the Law on Gender Equality – particularly Article 10 –
access to economic operations, and cases of mobbing – harassment at workplace.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
29
Article 23 - The right of elderly persons to social protection
With a view to ensuring the effective exercise of the right of elderly persons to social protection,
the Parties undertake to adopt or encourage, either directly or in co-operation with public or
private organisations, appropriate measures designed in particular:
1. to enable elderly persons to remain full members of society for as long as possible, by means
of:
a. adequate resources enabling them to lead a decent life and play an active part in
public, social and cultural life;
b. provision of information about services and facilities available for elderly persons and
their opportunities to make use of them;
2. to enable elderly persons to choose their life-style freely and to lead independent lives in
their familiar surroundings for as long as they wish and are able, by means of:
a. provision of housing suited to their needs and their state of health or of adequate support
for adapting their housing;
b. the health care and the services necessitated by their state;
3. to guarantee elderly persons living in institutions appropriate support, while respecting
their privacy, and participation in decisions concerning living conditions in the institution.
Elderly people in BiH in general, as well as the pensioners, are in very difficult socio-economic
situation. Lack of harmonization of laws and discrimination in implementation of laws along the
lines described above, hit the elderly particularly hard since they are not able to survive on the
minimal pensions they receive and can not buy costly medicines they need, while at the same
time they do not belong in a category of population that would receive the necessary government
assistance. Very poor and almost inexistent is the cooperation between different government
social institutions that are responsible for elderly people. Since there is no institutional system of
care of the elderly, the whole burden of taking care of the elderly has been shifted onto the
families, if they have them. Because of this, the elderly people in BiH have been pushed far aside
to the margin with respect to their right to enjoy their economic, social and cultural rights.
Average pension, which hardly meets the needs for food, in January 2007 amounted to:
In the Federation BIH 135 EUR
In the Republika Srpska 105 EUR.
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
30
Article 26 - The right to dignity at work
With a view to ensuring the effective exercise of the right of all workers to protection of their
dignity at work, the Parties undertake, in consultation with employers' and workers'
organisations:
1. to promote awareness, information and prevention of sexual harassment in the workplace or
in relation to work and to take all appropriate measures to protect workers from such
conduct;
2. to promote awareness, information and prevention of recurrent reprehensible or distinctly
negative and offensive actions directed against individual workers in the workplace or in
relation to work and to take all appropriate measures to protect workers from such conduct.
In recent times, according to informal data offered by the non-governmental sector, there is a
trend of increased mobbing in workplace. This is particularly obvious in private companies, but
is also present in state owned companies and institutions. In Bosnia and Herzegovina, the issue
of mobbing is not legislated, and thus unrecognized by law. However, there are more and more
such developments being reported to the NGO sector, which is then unable to start a procedure
before courts for such cases. Generally speaking, even the general public is not familiar with
mobbing as a form of violence and/or discrimination in the workplace, so many people, even
though they are victims of mobbing, are not aware of that and simply suffer all the harassment
and pestering because they want to keep their jobs at any cost.
Article 30 - The right to protection against poverty and social exclusion
With a view to ensuring the effective exercise of the right to protection against poverty and social
exclusion, the Parties undertake:
a) to take measures within the framework of an overall and co-ordinated approach to promote
the effective access of persons who live or risk living in a situation of social exclusion or
poverty, as well as their families, to, in particular, employment, housing, training, education,
culture and social and medical assistance;
b) to review these measures with a view to their adaptation if necessary.
The collapse of BiH society caused by war and the fact that very little has changed in the society
after the war is the key issue of great influence on the situation of social exclusion in BiH. Ethnic
divisions still remain one of the strongest roots of social exclusion. Consequences of war
movements and expelling on ethnic grounds, as well as the inexistence of integrated return to the
pre-war homes of minority peoples, are one of most explicit forms of social exclusion in BiH.
The three constituent peoples in BiH (Bosniak, Serbs, Croats) are socially included within their
own ethnic groups, but they exclude individuals of different ethnic background. At the same
NGO Report on the implementation of the European Social Charter in BiH, ICVA BiH, June 2007
31
time, the room for normal inclusion of citizens as individuals is narrow. Groups who are
particularly hit by marginalization at various levels (in education, employment, health, social
participation) are the returnees to the areas where they constitute minority, Roma, people with
disabilities, the elderly.11
The number of people who are poor or at the verge of poverty is huge. Statistics speak about
50% of BiH population who live at the verge of poverty, or 2 million people. Considering that
there is no a right to financial social benefit that is provided by law, as discussed above, many
citizens have only their families to rely on (that is, if they have families, and if their families can
afford that) in helping them survive.
Minimal funds needed for mere survival / the average consumer basket for four-member family
(that includes housing costs, costs of utilities, education of children, hygiene and basic cultural
needs) are 2.5 the amount of average salary, or 5 times the average monthly pension, what places
more than 50% of population in situation of material social exclusion.
Although the Value Added Tax was introduced already in January 2006, a national strategy that
would enable the use of part of these funds for developing programs in the area of social security
and protection is still lacking. In BiH, the VAT is 17% flat rate that is same for basic foods,
textbooks, food and equipment for children, etc., and this is an additional burden to the household
budgets, one that is felt particularly heavy by the vulnerable and poor groups of population. One
of the most important arguments used by national politicians when the flat VAT rate was
introduced was exactly this – the promise that there would be a comprehensive reform in the area
of social rights, which was supposed to improve and increase allocation from the government
budgets to those who needed it. Although the in-flow to the budgets has increased significantly,
unfortunately, nothing has been done regarding the social protection reform, and government
allocations to those who need them to survive have not increased.
11
Social inclusion in BiH, Human Development Report 2007, UNDP/IBHI