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Noel-Levitz Student Noel-Levitz Student Satisfaction Survey Charts: Satisfaction Survey Charts: Identified Challenges Identified Challenges Department of Institutional ResearchDepartment of Institutional Research
Respondent ChartsRespondent Charts
§ Full-Time / Part-Time by LocationFull-Time / Part-Time by Location
§ Gender by EthnicityGender by Ethnicity
Respondent SummaryRespondent Summary
0
50
100
150
200
250
300
350
400
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full Time
Part Time
Respondent SummaryRespondent Summary
0
500
1000
1500
2000
2500
3000
3500
4000
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full Time
Part Time
0
500
1000
1500
2000
2500
3000
3500
4000
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full Time
Part Time
0%
5%
10%
15%
20%
25%
30%
35%
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full Time
Part Time
Respondent SummaryRespondent Summary
0
50
100
150
200
250
300
350
400
African-American
AmericanIndian
Asian / PI Caucasian Hispanic Unknown
Female
Male
Respondent SummaryRespondent Summary
0
500
1000
1500
2000
2500
3000
African-American
AmericanIndian
Asian / PI Caucasian Hispanic Unknown
Female
Male
0
500
1000
1500
2000
2500
3000
African-American
AmericanIndian
Asian / PI Caucasian Hispanic Unknown
Female
Male
0%
2%
4%
6%
8%
10%
12%
14%
16%
African-American
AmericanIndian
Asian / PI Caucasian Hispanic Unknown
Female
Male
ChallengesChallenges
§ Charts organized byCharts organized by§ Question #Question #§ Full-Time / Part-TimeFull-Time / Part-Time§ LocationLocation§ ImportanceImportance§ SatisfactionSatisfaction
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 7 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 7 SAT
Location
Current Class Load
ExampleExample
Location
FT / PT
Importance Scores in Background
Satisfaction Scores in Foreground
5. The personnel involved in 5. The personnel involved in registration are helpfulregistration are helpful
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 5 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 5 SAT
Location
Current Class Load
6. My academic advisor is 6. My academic advisor is approachableapproachable
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 6 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 6 SAT
Location
Current Class Load
7. Adequate financial aid is 7. Adequate financial aid is available for most studentsavailable for most students
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 7 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 7 SAT
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 8 IMP
Location
Current Class Load
8. Classes are scheduled at times 8. Classes are scheduled at times that are convenient for methat are convenient for me
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 8 SAT
Location
Current Class Load
12. My advisor helps me set goals 12. My advisor helps me set goals to work towardto work toward
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 12 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 12 SAT
Location
Current Class Load
13. Financial aid awards are 13. Financial aid awards are announced to students in time to be announced to students in time to be helpful in college planninghelpful in college planning
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 13 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 13 SAT
Location
Current Class Load
15. I am able to register for 15. I am able to register for classes I need with few conflictsclasses I need with few conflicts
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 15 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 15 SAT
Location
Current Class Load
17. Personnel in the Veterans' 17. Personnel in the Veterans' Services program are helpful Services program are helpful
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 17 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 17 SAT
Location
Current Class Load
20. Financial aid counselors are 20. Financial aid counselors are helpfulhelpful
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 20 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 20 SAT
Location
Current Class Load
32. My academic advisor is 32. My academic advisor is knowledgeable about my program knowledgeable about my program requirementsrequirements
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 32 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 32 SAT
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 33 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 33 SAT
Location
Current Class Load
33. Admissions counselors accurately 33. Admissions counselors accurately portray the campus in their portray the campus in their recruiting practicesrecruiting practices
34. 34. Computer labs are adequate Computer labs are adequate and accessibleand accessible
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full-time
Part-time
(blank)
Average of 34 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full-time
Part-time
(blank)
Average of 32 SAT
Location
Current Class Load
40. My Academic Advisor is 40. My Academic Advisor is knowledgeable about the transfer knowledgeable about the transfer requirements of other schoolsrequirements of other schools
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 40 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 40 SAT
Location
Current Class Load
41. Admissions staff are 41. Admissions staff are knowledgeableknowledgeable
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 41 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 41 SAT
Location
Current Class Load
42. The equipment in the lab 42. The equipment in the lab facilities is kept up to datefacilities is kept up to date
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full-time
Part-time
(blank)
Average of 42 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full-time
Part-time
(blank)
Average of 42 SAT
Location
Current Class Load
43. Class change (drop/add) 43. Class change (drop/add) policies are reasonablepolicies are reasonable
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 43 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 43 SAT
Location
Current Class Load
47. There are adequate services to 47. There are adequate services to help me decide upon a careerhelp me decide upon a career
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 47 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 47 SAT
Location
Current Class Load
48. Counseling staff care about 48. Counseling staff care about students as individualsstudents as individuals
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 48 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 48 SAT
Location
Current Class Load
52. This school does whatever it can 52. This school does whatever it can to help me reach my educational to help me reach my educational goalsgoals
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 52 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 52 SAT
Location
Current Class Load
55. Academic support services 55. Academic support services adequately meet the needs of studentadequately meet the needs of student
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 55 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 55 SAT
Location
Current Class Load
63. I seldom get the “run around” 63. I seldom get the “run around” when seeking information on this when seeking information on this campuscampus
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 63 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 63 SAT
Location
Current Class Load
65. Students are notified early in the 65. Students are notified early in the term if they are doing poorly in a term if they are doing poorly in a classclass
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 65 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 65 SAT
Location
Current Class Load
69. There is a good variety of 69. There is a good variety of courses provided on this campuscourses provided on this campus
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 69 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)
Full-time
Part-time
(blank)
Average of 69 SAT
Location
Current Class Load
77. Courses are offered at the 77. Courses are offered at the locations that best fit my needslocations that best fit my needs
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full-time
Part-time
(blank)
Average of 77 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full-time
Part-time
(blank)
Average of 77 SAT
Location
Current Class Load
79. Classrooms and classroom 79. Classrooms and classroom equipment are kept up-to-date and in equipment are kept up-to-date and in good repairgood repair
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full-time
Part-time
(blank)
Average of 79 IMP
Location
Current Class Load
0
1
2
3
4
5
6
7
101 Corridor Del Norte Klamath-Trinity Mendocino Online
Full-time
Part-time
(blank)
Average of 79 SAT
Location
Current Class Load