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Offer ends 11.59pm 8 December 2014, unless sold out prior. Selected departure dates, days and conditions apply.
UK and Europe Earlybird.UK and Europe Earlybird Fares. Fares available in Economy, Premium Economy and Business. Find out more at qantas.co.nz/agents
Tuesday 25 November 2014 Issue 2975
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I n c o r p o r a t i n g Ta b s o n Tr a v e l
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NZ In Monocle Top 50Air New Zealand has won Best Economy Cabin, Best Premium Econ-omy Cabin, and Best Livery Design in this year’s Monocle magazine Travel Top 50 awards. The annual awards are based on correspondents who travel the world every year to compile a list of the best in travel, says NZ.
CAPA Puts EY At TopEtihad Airways has been named the CAPA Airline of the Year at the CAPA Aviation Awards for Excellence in Belgium, in recognition of its strate-gic partnership model which breaks away from traditional alliances. The award is given to the airline which has had the greatest impact on the development of the global airline industry, as a strategic leader and by setting a benchmark for others to follow.
TAM Heeds Psychic TipTAM reportedly changed one of its flight numbers last week after being told by a psychic that it would crash shortly after take-off. Clairvoyant Jucelino Nobrega da Luz said flight JJ3720 would de-velop engine trouble and crash in Sao Paulo shortly after take-off, so TAM changed the number to JJ4732, saying passenger security is para-mount, according to reports.
Missing Cruise PassengerAn 84-year-old male passenger has been reported missing from Sun Princess, which was en route to Syd-ney from Auckland. The ship turned around and retraced its path off the coast of NSW in search of the pas-senger, and will continue the search until it is advised to stand down by the Rescue Coordination Centre. The ship was scheduled to arrive in SYD this morning and the next cruise will be impacted. The cruise line is contact-ing affected passengers.
Plans are all go for the 2015 TAANZ National Travel Industry Awards, which event organisers are confi-dent will be bigger and better next year—despite the removal of Flight Centre from the industry mix.The event’s steering group committee met last week and TAANZ boss An-drew Olsen says 100% of the organ-isation’s members and suppliers are behind the success of the NTIAs.The committee, which also includes House of Travel boss Mark O’Donnell, United Travel’s John Willson and Keith Sumner from Gilpin Travel (next year’s event organiser), has sought feedback from the trade and is mak-ing some changes in response to that feedback.While those changes have yet to be finalised, Travel Today understands
self-nomination will be permitted to allow the brands, groups, indepen-dents and suppliers to put forward their best nominee. Finalists will continue to be selected by poll for the 2015 awards with agents voting for suppliers and vice versa, and Travel Today understands that the award cat-egory selection by the NTIA partners will also be modified a little with an industry ballot process to be used. “More details will be provided in the NTIA prospectus which will be issued before the end of the year,” adds Olsen. HoT’s Mark O’Donnell is upbeat about next year’s awards. “It has been great to get the support and feedback from both sides of the industry on the fu-ture of these awards,” he says. “We feel that the tweaks that are being worked through and the early commitment we have received will make the 2015 awards another successful and enjoy-able night for everyone.”This sentiment has been echoed by United Travel’s John Willson who believes next year’s awards ceremony will be even more successful than this year’s event. “We want to build on the success of this year’s event and we’ve also learned a lot and will make some pertinent changes to award categories, in response to industry feedback,” he says. “It’s a chance for the industry to really come together and celebrate success, and the 2015 event is off to a strong start, with backing from the industry,” he adds.
TAANZ Says 2015 NTIAs ‘All Go’
Tue 25 Nov 14 P2
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EY Reaches VA MaxEtihad Airways has lifted its stake in Virgin Australia to 22.9%, the maxi-mum allowed by Australia’s Foreign Investment Review Board, say re-ports. EY boss James Hogan was also appointed a non-executive director to the VA board last week.
MEL’s Oct RecordMelbourne Airport processed nearly 700,000 passengers in Oct, recording a 9.5% increase and setting a new record at the airport. “There was solid international growth across all regions for Oct which was largely due to the 2014 International Convention of Jehovah’s Witnesses held here in Mel-bourne,” says ceo Chris Woodruff. The airport also registered 4.5% growth in arrivals of New Zealand passport holders in the month under review.
787-9 Final Assembly In South CarolinaBoeing has started final assembly of the first 787-9 Dreamliner to be built at its South Carolina facility. The team began joining large fuselage sections of the aircraft on schedule on 22 Nov, a sign of stability in the programme, says Boeing. The aircraft is destined for United Airlines.
The number of flights allowed between China and New Zealand is to double from 21 to 42 a week—as an increasing number of Chi-nese carriers show interest in the New Zealand market.China and New Zealand have signed a memorandum of understanding to improve the air service access rights between the countries, says Auckland Airport.“This is a great outcome for our tourism industry and our economy as it allows for increased air services between New Zealand and China, one of our fastest growing tourism markets,” says AKL gm corporate af-fairs Charles Spillane. “This MoU is a fantastic result and will be critical to ensuring the continued growth of the Chinese market.”Last week, Air China became the lat-
China-New Zealand Capacity Increased
est carrier to announce it will launch flights here, as part of a strategic alli-ance with Air New Zealand.NZ’s gm government, corporate and distribution sales Antony Price says the carrier is excited about having three strong strategic partnerships serving its Asian markets.“Air China will provide great con-nectivity for our New Zealand trade partners sending people to China, but also for the growing Chinese out-bound tourism market,” he says.
EK Fare ChangesEmirates is making changes to its long-term Tasman and long-haul market fares for sales and ticketing effective 28 Nov. On the Tasman, changes include W class fares take on same penalty/cancellation conditions as U, B and M class; no-show fees apply to R, E, Y, C and J class; and there are fare basis changes on all bookings class. There is no change to fare levels.In long-haul, there’s fare basis chang-es on all business and first class fares, and no change to fare levels.Mixed class combo fares to Europe have also changed, including the fare basis changed to OMMXPNZ1; a new 14-day advance purchase rule applies; stopovers amended; date change and cancellation conditions amended; and 40kg checked luggage applies for the entire journey.
VA, SA PartnerVirgin Australia and South African Airways have announced a reciprocal frequent flyer agreement allowing Velocity and Voyager members to earn and redeem points across both air-lines’ networks. The agreement kicks in early next year and is an extension of the codeshare announced in Oct.
QF Extends Asia DealsQantas has extended the sales of its tactical fares to China, Hong Kong, Philippines, Indonesia and Japan (booked in N class) through until 01 Dec. However the Q class fares have not been extended, adds the carrier. The return fares are Jakar-ta from $1149; Manila from $1209; Shanghai from $1249; Hong Kong from $1279; and Tokyo from $1329. See qantas.co.nz/agents
Frontier’s Airbus OrderFrontier Airlines has placed a firm or-der for nine Airbus A321ceo (current engine option) aircraft, the first time the carrier has ordered the largest member of the Airbus A320 Family.
AKL Road ClosurePassengers heading to Auckland Air-port this weekend are being advised to allow a little more travel time, as part of the South Western motorway will be closed 2000 Sat until 0800 Sun. The closure is to allow the main span of a new pedestrian and cycle bridge to be lifted into place as part of the Onehunga foreshore restora-tion. See highwayinfo.govt.nz
NZ Perth $299Air New Zealand has flights to Perth from $299 one-way The Works for sale today and travel 06-07 Dec only, on the non-stop 767-300 flight NZ175. Seats are limited.
Tue 25 Nov 14 P3
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Ticketing ConsultantAt House of Travel we’re travellers at heart, passionate about seeking out new experiences and sharing them with fellow Kiwis. Our high standards combined with a strong entrepreneurial spirit see us deliver innovative product and service solutions to customers across the country. We are currently seeking an experienced Ticketing Consultant to jump onboard and join a team that are known and respected for their outstanding product knowledge. Based at Tangihua Street, Auckland CBD you will be a vital part of the Ticketing team. You will provide a professional standard of ticketing advice to the House of Travel Retail outlets along with fast and accurate ticketing services. In addition, you will actively create and take opportunities to increase sales and margin for HOT Product and the Retail Travel customer group and look for and implement continuous improvements to the way HOT Product Air operates. The key to your success in this role will be:• Strong written and oral communication skills• A standout team member with a desire to share ideas• Industry experience of at least 2 years• Amadeus trained • Knowledge of all aspects of ticketing include reissues of Nett
fares/IT fares• The ability to work under pressure and meet deadlines• Excellent attention to detail• Bucket loads of initiative• The desire to learn and develop your skills and knowledge• Quality customer service skills• Previous Wholesale or Consolidation ticketing experience
preferred Opportunities like this don’t come along every day! If you think you have what we need, APPLY NOW by sending a covering letter and CV to Lisa McDonald – Team Leader Air Product/Ticketing on [email protected] applicants need not apply. Only applicants with ticketing experience will be considered.
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Pinnacle Valley RebrandT he Gr a nd Me rc u re Pi n na cle Valley Resort has been rebranded as a Sebel property. Guests staying at the resort will notice the difference, says Accor, with new in-house livery and staff trained in the brand’s Host programme. Next year the property is set to undergo an AUD4 million refurbishment Feb-Jun. The property has studio, one- , two- and three-bed-room chalets and is an entry point to the Victorian High Country, close to the Mt Buller ski fields and other outdoor activities. It boasts tennis courts, an 18-hole mini-golf course, gym, volleyball, a heated pool, games room and on-site horse stable—and riding trips in the warmer months.
Pre-Antarctica StayClients travel l ing on a Classic Antarctica Air-Cruise package will receive a free two-night stay at The Singular Santiago on arrival from New Zealand, advises Adventure World. The offer is valid for book-ings made by 31 Dec, and has a $640 value. See adventureworld.co.nz
EY/AZ Expand DealEtihad Airways and Alitalia are strengthening their combined offer-ing with a major extension of their codeshare deal. EY will codeshare on AZ’s new Abu Dhabi-Venice ser-vice, which will commence 29 Mar, operated by an A330-200 aircraft. In addition, EY will codeshare on AZ’s previously announced daily AUH-Milan services which will also start 29 Mar. The codeshare expansion is subject to regulatory approval.
More US-Mexico?The US and Mexico have reportedly agreed to remove limits on the num-ber of airlines that can provide pas-senger and cargo air service between the two countries, in a move they say could lead to new carriers enter-ing the market and existing airlines adding more destinations. The agree-ment comes into effect 01 Jan 2016.
The State of Alaska Tourism Marketing, and a team of product presenters and regional tourism offices, is coming to New Zealand early next month and will be host-ing a couple of events in Auckland. The group of presenters includes Vis-it Anchorage, Alaska Railroad, CIRI Alaska Tourism Corporation, Explore Fairbanks, Northern Alaska Tour Company, Alaska Holiday and The State of Alaska, Tourism Marketing.
Alaska Delegation Coming To AKL
The first function is on 04 Dec, for invited retail agents, with dinner and drinks; while the second function is the next morning for business-to-business sessions, mainly for wholesalers, tour operators and other interested parties.There are limited spaces for both events and they can only be attended by those with invitations. Those wishing to receive an invite should RSVP before Fri 28 Nov, to [email protected] Industry Diary this issue.
GO’s New MEL Cup TeaGO Sports and Events has added a new afternoon tea at the Hotel Windsor Melbourne to its Mel-bourne Cup Carnival packages, featuring special guest Donna Logan from Logan Racing. Logan has over 50 years horse and race industry experience, and can offer guests tips for race day bet-ting. GO is encouraging agents to register now for next year’s package details, which will be released early in 2015. Pictured in Melbourne is Donna Logan with GO’s Millie Toal.
NSW Koala TrailFifty 1m high koala statues are scattered around Port Macquarie and visitors are encouraged to follow the trail on a map which also takes them to tourism spots like beaches, wineries, rainforests and historic buildings. The Hello Koalas sculpture trail is open until Dec 2015, visitors can download the trail guide at hellokoalas.com
Citroen Europe DealCitroenDrive Europe has a short lease special offer of 15-25% off the 21-day cost, for manual vehicles (except Citroen Jumpy) booked by 30 Mar and picked up between 01 Jan-30 Jun. The offer cannot be com-bined with any other special offer. See citroendriveeurope.co.nz
World Travellers HQWorld Travel lers’ management services is moving to The Generator in Auckland’s CBD, effective 01 Dec. The cooperative will use The Genera-tor as its base and visiting members can use its lounge for meetings, or the hot desks as a place to work. Gen-eral manager Wendy van Lieshout says the brand will also use the facili-ties to work from and host functions.
Hong Kong AirpassHong Kong Airlines has an HX Airpass with flights between Hong Kong and China, TPE, BKK, OKA, KOJ, HAN, SGN and DPS. Fares start at USD299 for two coupons for travel before 31 Dec. World Aviation has details.
Tue 25 Nov 14 P4
News & Product
Seven Kiwi agents spent seven nights in China with Acrossia and Air New Zealand recently, visiting Shanghai, Suzhou and Hangzhou.The group stayed five nights in Shanghai where they saw The Shang-hai Museum, Xintiandi, Tianzifang, Taobao Market, Yu Garden and Chi-natown, took a sidecar tour to the French Concession, took in an acro-batic night show, visited the Observa-tion Deck on the 97th Floor of the Shanghai World Finance Centre and stopped for a drink at Cloud 9 on the 87th floor of the Jin Mao Tower.On their two days in Suzhou and Hangzhou, they visited the Humble Administrator Garden (UNESCO World Heritage Site), had a hands-on experience spinning and making silk products, took a canal cruise,
Checking Out China With Acrossia
1 Boys in the ladies’ tea pavilion at Yu Garden: Acrossia guide Chris, Air New Zealand’s Vince Telefoni, Kelvin Chak of Acrossia, Brad Sidley of Air New Zealand Holidays and Steve Lawson of TMG Wellington. 2 In the Yu Garden: Sarah Gregory of Orbit, Shannon Adams of Corporate Traveller, Michele Cadman of NZTB and Ruth Vickers of World Travellers Otorohanga. 3 Acrossia’s Kelvin Chak takes a self-ie with a 1500-year-old Buddha in Lingyin Temple, Hangzhou. 4 Sarah Gregory of Orbit and Brad Sidley, Air New Zealand Holidays Blenheim on a sidecar tour.
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More Nautilus ChoppersNautilus Aviation in Queensland ha s adde d a not her Ai r bu s EC130T2 helicopter (considered the ‘Rolls Royce of the flying in-dustry’) to its fleet and says it will help meet demand in the ‘growing luxury tourism sector’.The addition of the new helicop-ter means the company, which is currently at capacity, can fly an extra 5000 passengers a year. The chopper will be used for scenic flights including over the reef and rainforest, as well as transfers to Orpheus and Bedarra Islands. Sce-nic flights start at AUD386pp, see nautilusaviation.com.au
$1425from
Incl. taxes
Per person, return
Sales to 02 DECBook O class AKL HNL vv Book Q class HNL LAX/SFO vvRefer to your GDS for details. T’s and C’s apply
Honolulu + Los Angeles OR San Francisco
visited The West Lake and Longjing Green Tea Planation experience, Huqing yutang the ancient Chi-nese Medicine Market, and Lin-gyin Temple with rock carvings dating back 1500 years. To register your interest in a 2015 China famil, e-mail [email protected]
Innovative Boutique Russia TourInnovative Travel GSA Russian Travel Centre has released a luxury small group tour of Russia that will be personally escorted by the company’s founder Jayne Thomas. Thomas lived in Moscow for almost 10 years and loves sharing her favourite places and local experiences, says Innovative. The 15-day tour departs 31 Jul and includes six nights on the MS Volga Dream II in an air-conditioned outside cabin with all meals, plus eight nights in five-star hotels in Moscow and St Petersburg. It’s priced from AUD10,990pp t/s ex Moscow including transfers, eight dinners, four lunches, sightseeing, porterage and gratuities. E-mail [email protected]
IndustryDiaryDECEMBERState of Alaska Trade EventsAuckland: Thu 04, Crowne Plaza, for retail and wholesale agents, from 1715, dinner. (Invitation only).Auckland: Fri, 05, Crowne Plaza, b2b sessions, 0900-1200. (Invitation only).
JANUARYGold Coast Tourism Sales MissionChristchurch: Wed 28, Fairway Room, Russley Golf Club, 7.30-9.30am (breakfast). Queenstown: Thu 29, Prime Waterfront Restaurant & Bar, 7.30-9.30am (breakfast).Wellington: Fri 30, Shed 5 Restaurant & Bar, Queens Wharf, 7.30-9.30am (breakfast).
FEBRUARYQueensland on Tour Auckland: Tue 03, Pullman Auckland, 1400-2000.
Discover America Trade SeminarsWellington: Mon 23, Inter Continental Hotel, 1700-2100.Auckland: Tue 24, Sky City Convention Centre, 1700-2000.
MARCHJaws 2015Queenstown: Mon 02 (new for 2015). Dunedin: Tue 03. Christchurch: Wed 04. Nelson: Thu 05. Auckland: Wed 11 (new for 2015). Whangarei: Thu 12. Napier: Mon 16. Wellington: Tue 17. Palmerston North: Wed 18. New Plymouth: Thu 19. Tauranga: Tue 24. Hamilton: Wed 25. Times and venues TBA.
Tourism Fiji’s Mamanuca & Nadi Roadshow 2015Tauranga: Mon 23, breakfast, 0700-1000. Christchurch: Mon 23, evening, 1730-2100. Wellington: Tue 24, evening, 1730-2100. Hamilton: Wed 25, evening, 1730-2100. Auckland: Thu 26, evening, 1730-2100. Venues tba
