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PRUDENTIAL PLC Jonathan Bloomer Group Chief Executive Pan European Strategic Decisions Conference 29 September 2004

No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

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Page 1: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

PRUDENTIAL PLC

Jonathan BloomerGroup Chief Executive

Pan European Strategic Decisions Conference

29 September 2004

Page 2: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

This statement may contain certain “forward-looking statements” with respect to certain of Prudential's plans and its current goals and expectations relating to its future financial condition, performance, results, strategy and objectives. Statements containing the words “believes”, “intends”, “expects”, “plans”, “seeks” and “anticipates”, and words of similar meaning, are forward-looking. By their nature, all forward-looking statements involve risk and uncertainty because they relate to future events and circumstances which are beyond Prudential's control including among other things, UK domestic and global economic and business conditions, market related risks such as fluctuations in interest rates and exchange rates, and the performance of financial markets generally; the policies and actions of regulatory authorities, the impact of competition, inflation, and deflation; experience in particular with regard to mortality and morbidity trends, lapse rates and policy renewal rates; the timing, impact and other uncertainties of future acquisitions or combinations within relevant industries; and the impact of changes in capital, solvency or accounting standards, and tax and other legislation and regulations in the jurisdictions in which Prudential and its affiliates operate. This may for example result in changes to assumptions used for determining results of operations or re-estimations of reserves for future policy benefits. As a result, Prudential's actual future financial condition, performance and results may differ materially from the plans, goals, and expectations set forth in Prudential's forward-looking statements. Prudential undertakes no obligation to update the forward-looking statements contained in this statement or any other forward-looking statements it may make.

Page 3: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

PRUDENTIAL PLC: GROUP STRUCTURE

AsiaUK & Europe USA

Page 4: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

A MULTI-NATIONAL LIFE INSURANCE GROUP

INCREASING INTERNATIONAL DIVERSIFICATION

New business achieved profits

1998

New business achieved profits

2004 HY

53%

14%

33%

29%

44%

27%

UK and Europe

US Asia

Page 5: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

GOOD ALL-ROUND PERFORMANCE

STRONG START TO THE YEAR ACROSS THE GROUP

UK insurance operations moving strongly forward

An outstanding performance from M&G

Focus on returns in US business

Asia on track to meet full year growth targets

Good numbers across the group*:- APE sales up 13%- achieved basis operating profit up 55%- MSB operating profit up 83%

*At constant exchange rates

Page 6: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

UK INSURANCE OPERATIONS

A TIME OF CHANGE AND OPPORTUNITY

Market Prudential’s position

Environment beginning to stabilise

Market is concentrating: will favour stronger players

1.5% price cap provides opportunity

Clarity emerging on distribution

Restoring consumer confidence is key

Undisputed financial strength

Powerful product propositions

Scale business with low cost base and efficient operations

Net winners in changing distribution environment

The industry’s “biggest” brand

Clear beneficiary of market concentration

Page 7: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

VAST OVERALL UK SAVINGS MARKET

TOTAL GROSS HOUSEHOLD WEALTH (£BN) 2003

Medium/long-term savings: £1,658 bn

Deposits: £808 bn

Equities: £370 bn

Bonds and loans: £44 bn

Other: £87 bn

Mutual funds: £136 bn

Residential property1: £2,575 bn

Total: £5,678 bn

Sources: ONS (UKEA Table 64, & Residential Property Blue Book Table 10.10)

1. Residential property data is 2002

Page 8: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

UK INSURANCE OPERATIONS

DIVERSIFIED DISTRIBUTION STRATEGY

Business to Business Intermediaries Direct to Consumer Partnerships

APE sales (1H 03)

APE sales (1H 04)

£105m

£113m

£116m

£141m

£73m

£63m

£16m

£40m

% of UK APE sales (1H 04) 32% 39% 18% 11%

Consulting Actuaries and Benefit Advisers

Retail IFAs Direct Marketing Banks, Distributors, Retail BrandsChannel

Defined Benefit, Defined Contribution, AVC and Stakeholder Schemes, Bulk Annuities

With-Profit and Unit-Linked Bonds, Annuities, Protection

Individual Pensions, Annuities, Savings and Investments, Protection

Individual Pensions, Annuities, Savings and Investments, Protection

Product

Page 9: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

UKIO KEY PRODUCT LAUNCHES

ACHIEVING MOMENTUM IN PRODUCT INNOVATION

DISTRIBUTION BOND

PROTECTION PROPOSITION

FLEXIBLE INVESTMENT PLAN

BULK S32

RISK MANAGEMENT PRODUCTS FOR DBPENSION SCHEMES

PROTECTION ENHANCEMENT

2003 2004 2005EQUITY

RELEASE

CORPORATE PENSION FUND RANGE

INDIVIDUAL PENSIONS PROPOSITION

PRUFUND

ISAsMONEYPURCHASE PLAN

Page 10: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

US INSURANCE OPERATIONS

FOCUSING ON VALUE CREATION

Market Prudential’s position

Increasingly competitive environment emphasising focus on costs

Product features, including guarantees

Move toward financial planning and advice

Regulatory changes favouring the customer

Low-cost, flexible infrastructure

Innovative ‘unbundled’ product design

Disciplined pricing

Strong risk management

Relationship-driven distribution model; developing fee-based platform

Significant competitive advantage

Page 11: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

INVESTABLE RETIREMENT ASSETS IN THE US

US HAS BY FAR THE LARGEST RETIREMENT ASSETS

$4.0$5.3

$7.3 $7.8

$9.2

$10.7

$12.5

$14.5

$6.6

$0

$5

$10

$15

1995 1997 1999 2001 2003 2005 2007 2009 2011

Total Private Retirement Market Assets

The US has more than 70% of the world’s retirement assets

The UK is second with 10%

$Trillions

Ret

irem

ent M

arke

t Ass

ets

Source: Cerulli Report, Retirement Industry Update: trends in 401(k) and IRA Markets 2002

Page 12: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

JACKSON NATIONAL LIFE: OVERVIEW

Scale player in US life industry

Excellent product manufacturing and administrative capability

Relationship-driven distribution model

Strong risk management capabilities and financial discipline

Low-cost, flexible infrastructure

Consistent growth in GAAP assets

THE WORLD’S LARGEST RETIREMENT MARKET

Page 13: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

JACKSON NATIONAL LIFE

FOCUS ON VALUE WHILE INCREASING SALES

0

100

200

300

400

500

600

700

800

900

1000

Q12002

Q22002

Q32002

Q42002

Q12003

Q22003

Q32003

Q42003

Q12004

Q22004

$m

January 2002

– launched Perspective II

August 2003

– doubled fees for GMDBs

– reduced minimum interest rates for fixed option

May 2004

– priced to increase gross margin by 25bps

Variable annuity premiums

Page 14: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

PRUDENTIAL CORPORATION ASIA

More than half the world’s population

Consistently high GDP growth rates

Highest savings rates in the world

Minimal social security provision

Cash and deposits are dominant asset class

THE ASIAN OPPORTUNITY

Regional scale and leadership

Strong brand and reputation

Well-developed multi-channel distribution

Impressive joint venture partners

Centralising processing: product and systems development

Market Prudential’s position

Strongly positioned to capitalise on regional growth

Page 15: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

The opportunity:vast populationsexisting levels of wealthstrong long-term economic growth projectionshigh personal savings ratesaffinity for deposits now changinghigh GDP growth rates

UNIQUE OPPORTUNITY FOR MEDIUM AND LONG-TERM SAVINGS

Percent of Holdings by Asset Class

0%10%20%30%40%50%60%70%80%90%

100%

HK Mal Sing Indi Jap Taiw Kor Thai Chin Phil Indo US

Mutual FundsEquities

Fixed Income Securities

Pensions

Life InsuranceCash/Deposits

Other/Misc

44 8 22 5 63 35 26 3 3 4 1 50

CASH AND DEPOSITS ARE DOMINANT ASSET CLASS TODAY

Average Income per household (US$k)

Source: Central Banks, World Bank, SEC Division of Investment Management

Page 16: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

THE ASIAN OPPORTUNITY

LIFE PENETRATION INCREASES AS ECONOMIES DEVELOP

North Asian markets dominate in terms of scale

Strong correlation between GDP per capita and penetration of life insurance

Inflexion point at $10,000 where life insurance takes off

Tremendous potential for nascent markets (eg Malaysia, urban populations in China and India) as they move up the curve

Penetration, 2002

Per Capita GDP, USD (log scale)

= $20bn in Direct Premiums

PhilippinesIndonesia

Thailand

MalaysiaSingapore

Hong Kong

India

Taiwan

China

S Korea

UK

Japan

US

0%

2%

4%

6%

8%

10%

12%

100 1,000 10,000 100,000

Vietnam

Life Penetration

Source: Sigma

Page 17: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

ASIA: GEOGRAPHIC DIVERSIFICATION

GROWTH OF NEWER OPERATIONS

2001 APE SALES BY COUNTRYTOTAL £434m

2003 APE SALES BY COUNTRYTOTAL £555m

2002 APE SALES BY COUNTRYTOTAL £513m

Singapore14%

Malaysia11%

Taiwan24%

Japan6%

27%

Hong Kong18%

China, India, Indonesia, Korea, Philippines, Thailand and Vietnam

Singapore14%

Malaysia12%

Taiwan29%

Japan8%

18%

Hong Kong19%

Singapore21%

Malaysia11%

Taiwan31%

Japan7%

12%

Hong Kong18%

Page 18: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

ASIA: POTENTIAL TO BE ONE OF WORLD’S LARGEST RFS MARKETS

INDIAIndia Life Insurance Market Shares

April 2002 - March 2003Joint venture with ICICI- restricted to 26% ownership

Full product rangeMulti-channel distribution

- 12 bank distribution agreements

Acknowledged as market leading operation

- ‘the leading private sector Indian life insurance company on all counts” *

- Insurance Award for “impressive growth and innovation” **

Private Share Total ShareLIC - 92.2%ICICI - Prudential 38.1% 3.0%Birla Sun Life 13.5% 1.1%HDFC Standard Life 13.5% 1.1%Max New York Life 8.0% 0.6%SBI Life 7.6% 0.6%Tata AIG 6.2% 0.5%Allianz Bajaj 5.6% 0.4%OM Kotak 3.2% 0.2%ING Vysya 1.8% 0.1%AVIVA Life 1.3% 0.1%MetLife 0.6% 0.1%AMP Sanmar 0.5% 0.0%

100.0% 100.0%

* Business Today; ** Outlook Money Magazine

Page 19: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

ASIA: POTENTIAL TO BE ONE OF WORLD’S LARGEST RFS MARKETS

CHINA

50:50 with joint venture partner CITIC- c15% market share in Guangzhou- strong start in Beijing, Q3 launch in Suzhou

- fourth licence expected this year

Market undergoing further change- IPOs of domestic insurers- opening up of new cities and provinces

Main challenge is limited amount of experienced human resource

- PCA leverages Chinese speakers from existing operations

- already a well-known name

Page 20: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

ASIA: FUND MANAGEMENT

RAPID GROWTH IN FUNDS UNDER MANAGEMENT

Top 5 rankings in mutual fund marketsFunds Under Management

India

Malaysia

Taiwan

Korea

Japan

Hong Kong

02468

101214161820

1998

1999

2000

2001

2002

2003

H1

2004

Life Funds Mutual Funds Total

£bn

Singapore

Page 21: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

CONCLUSION: ATTRACTIONS OF DIFFERENT MARKETS

Half of the UK workforce are estimated to be

under-saving for their retirement

Asia has many of the fastest

growingeconomies in

the world

40 million baby boomer households in America will move into retirement in the

next 20 years

70% of the world’s retirement assets are in the United States

Approximately 30% of the UK population is

forecast to be aged 60 and over by

2030 2030

Significant opportunities in

Asia due to strong savings

culture

Page 22: No Slide Title - Prudential plc · UK INSURANCE OPERATIONS A TIME OF CHANGE AND OPPORTUNITY Market Prudential’s position Environment beginning to stabilise Market is concentrating:

PRUDENTIAL PLC

Questions