NLUUG 2011 Spring Conference Open v1

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    Why We Dont Open Up

    The reasons behind closedorganisations

    Willem Kossen

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    Agenda

    Me Some background hints

    Some cases Some reasoning Some discussion

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    ---1---

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    http://linkedin.com/in/willemkossenmailto:[email protected]
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    Me (2)

    Agricultural Engineer (Wageningen)

    Systems Administrator

    Consultant

    IT Architect

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    Me (3)

    Father BluesMusician ( http://gazzary.com )

    Genealogist ( http://stamstruik.nl ) Pets ( http://insecten.org ) Blogger ( http://willemkossen.nl/b )

    http://gazzary.com/http://stamstruik.nl/http://insecten.org/http://willemkossen.nl/bhttp://willemkossen.nl/bhttp://insecten.org/http://stamstruik.nl/http://gazzary.com/
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    Me (4)

    Supporter of NCFS ( http://ncfs.nl ) Because my son has CF

    Registered Organ Donor ( http://jaofnee.nl ) Blood-Donor ( http://sanquin.nl )

    http://ncfs.nl/http://jaofnee.nl/http://sanquin.nl/http://sanquin.nl/http://jaofnee.nl/http://ncfs.nl/http://ncfs.nl/
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    Me (5)

    Fan of Open Source Software Believer in Open Standards

    Supporter of Transparancy Interested in Open Cola Whishlist: Android phone

    Speaker at NLUUG

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    ---2---

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    IT Architecture

    Business

    Information / Application

    Technology

    The Stack

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    The Open Stack

    Technology: Open Source, Open Standards andSpecifications

    Business: Open Processes (?) = Transparency!

    Information: Open Data, Public Domain, CreativeCommons, Some Open Standards (Semantics) etc.

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    Later youll see:

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    ---3---

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    Transparency

    Why am I here? FIA & WOB

    WikiLeaks Generation Y & Z

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    Why am I here?

    www.nluug.nl/events/vj11/organisatie.html

    http://www.nluug.nl/events/vj11/organisatie.htmlhttp://www.nluug.nl/events/vj11/organisatie.html
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    FIA & WOB

    I know were closed

    Laws in place

    Zwartboek WOB

    CitizenLink (BurgerLink): e-Citizen Charter

    10 lit i t f th Citi Ch t

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    10 quality requirements of the e-Citizen Charter

    1.Choice of communication channels: counter,letter, phone, e-mail, internet.2.Transparent Public Sector: citizens know where

    to apply for official information.

    3.Overview of Rights and Duties: the rights andduties of citizens are transparent.

    4.Personal information service: tailoredinformation, personal internet site.

    5.Convenient Services: citizens only have toprovide personal data once to be served in aproactive way.

    10 q alit req irements of the e Citi en Charter

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    10 quality requirements of the e-Citizen Charter

    6. Transparent procedures: openness andtransparency of procedures.7. Digital Reliability: secure identity management

    and reliable storage of electronic documents.

    8. Considerate administration: governmentcompensates and learns from mistakes.

    9. Responsible management: citizens are able tocompare, check and measure governmentperformance.

    10.Involvement and empowerment: thegovernment stimulates participation andinvolvement of citizens.

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    Generation Y&Z

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    The problem?

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    Grauballe Man

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    ---4---

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    ---5---

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    Replace your Office Suite

    How do you Use it? Apps: Word, Excel, Powerpoint, Access, --

    Integrations:

    Use of Documentformat Generate Documents Integration (plugins, macros, extensions) DataProcessing (sql, odbc, vba, DCOM, OLE-DB) Apps built entirely using Office Products (Access /

    Excel)

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    Other things

    Training Implementation

    Overlap both versions Style, Templates Conversion

    But these are relevant for both alternatives

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    What could have helped

    Open Standards Standardize Databases and applications

    Loosely Coupling Work with Vendors

    Architecture

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    ---6---

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    Theres an App for that.

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    The Open Route

    Open Standard for Reporting CityProblems

    Reuse that for all clients Open Webservice and open specification

    for App builders to connect to Publish current and historical problem data

    in XML on the Internet

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    ---7---

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    The problem

    (agri) Culture of Property and Ownership Laziness (hey, it works)

    Gordian Knots Money, lots of money Vanity and stardom

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    The problem

    Psychological and Anthropological (agri) Culture of Property and Ownership Laziness (hey, it works)

    Vanity and Stardom Technological

    Gordian Knots

    Organizational Money, lots of money Time and Resources

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    The Solution

    Buddhism

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    The Solution

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    Why are we here

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    Who do we work for,And who do we owe?

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    What would make us excellent?

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    What are the real threats?

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    IT Architecture

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    Plan better, Waste less

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    Rethink Closed

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    Links

    http://linkedin.com/in/willemkossen http://www.bigwobber.nl/2010/09/29/

    zwartboek-wob/ http://burgerlink.nl/ http://forumstandaardisatie.nl

    [email protected]

    http://linkedin.com/in/willemkossenhttp://www.bigwobber.nl/2010/09/29/zwartboek-wob/http://www.bigwobber.nl/2010/09/29/zwartboek-wob/http://burgerlink.nl/http://forumstandaardisatie.nl/mailto:[email protected]:[email protected]://forumstandaardisatie.nl/http://burgerlink.nl/http://burgerlink.nl/http://burgerlink.nl/http://www.bigwobber.nl/2010/09/29/zwartboek-wob/http://www.bigwobber.nl/2010/09/29/zwartboek-wob/http://www.bigwobber.nl/2010/09/29/zwartboek-wob/http://www.bigwobber.nl/2010/09/29/zwartboek-wob/http://www.bigwobber.nl/2010/09/29/zwartboek-wob/http://linkedin.com/in/willemkossen