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International Atomic Energy Agency NKM Wiki Collaborative tool for Document Production Environment (Pilot project) 09 October 2014 Zoltan Pasztory Nuclear Knowledge Management Section International Atomic Energy Agency

NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

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Page 1: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

NKM Wiki Collaborative tool for Document Production

Environment (Pilot project)

09 October 2014

Zoltan Pasztory Nuclear Knowledge Management Section

International Atomic Energy Agency

Page 2: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Content

• Facing the Problem (2012)

• Suggested solution (November 2012)

• Suggested solution (April 2013)

• Harmonization of NKM Publications

through wiki approach

Page 3: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Why we stated to use wiki?

Facing the Problem (2012)

• Repetition of same elements in the many NKM

publications

• The content/style of the publication depending of

the Scientific Secretary and the contributing experts

• Different publications are differently describe the

methodology (sometimes they are contradictory)

• The publications are not harmonized

(inconsistences, gaps, overlaps, repetition)

• All above confusing the readers/users.

• Especially urgent needs of clear

methodology/examples for Embarking Countries

Page 4: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Suggested solution

• Step 1. Invite leading experts and harmonize

the draft publications (MS Word documents)

• The CS was held in November 2012 to

harmonize draft publications (8)

• Result:

• some more clear content/objectives of the draft

publications,

• but still no clear structuring of the whole NKM

methodology and interconnection of the content.

• Continue the identify the gaps, overlaps.

• Need a different tool and/or approach!

Page 5: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Suggested solution (April 2013)

• Step 2. Use the wiki technology (Wikimedia-free

software or MS SharePoint wiki) to harmonize

the CONTENT and build up a comprehensive

STRUCTURE of the whole NKM methodology

and prepare the publications (Document

Production Environment).

• A group of experts were identified and a CS was

held on 23-27 September 2013

• Result: trained experts/staff for using wiki, much

more clear holistic view of the whole methodology.

• Five experts contracted to revise the priority

documents and articles

Page 6: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

The harmonization process of NKM Publications through

wiki approach

IAEA NKM

Publications

Page 7: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Status (as of 08 October 2014)

• All five priority documents

has a revised draft (word)

version – not all the experts

were finished the wiki

version, they were working

in word

• All outlines (structures)

(DPPs) ready for comments

• 82 Articles of 595 ready for

internal (NKMS) comments

• 420 articles still have to be

revised / modified / deleted /

some new might appear

Page 8: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

KM systems

Knowledge processes

Nuclear organizations

Business processes

IAEA view of the NKM, based on the experiences of the Member States

Competency Documents

Education & Training

Culture

Knowledge

Strategy

Benefits

Challenges

Tools

Contact: [email protected]

Page 9: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Safety Fundamentals (SF–1)

General Safety Requirements (GS-R-3 / GS-R-3 Part 2-draft))

Nuclear Energy General Objectives

(NG-O)

Guide on NKM (NE Series, NG-G-6.1-draft)

Implementing Knowledge Management into Integrated Management Systems of Nuclear

Organizations (NE Series, NG-T-6.X -draft)

Process-oriented Knowledge Management in Nuclear Operating Organizations (TECDOC-Draft Including Roadmap of implementation of NKM as result of the CRP on Increasing NPP performance through

process-oriented knowledge management approach 2010-2013)

Safety guide(s) on MS

(Review of GS-G-3.1 and GS-G-3.5 )

Wh

at?

W

hy?

H

ow

?

Ho

w it w

as d

on

e?

Nuclear Energy General Objectives

(NG-O)

Page 10: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Safety Fundamentals (SF–1)

General Safety Requirements (GS-R-3 / GS-R-3 Part 2-draft))

Nuclear Energy General Objectives

(NG-O)

Guide on NKM (NE Series, NG-G-6.1-draft)

Safety guide(s) on MS

(Review of GS-G3.x or GS-G-3.1 rev)

Wh

at?

W

hy?

Nuclear Energy General Objectives

(NG-O)

Topical areas General

methodology

Page 11: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Mapping Organizational Competencies in Nuclear Organizations (NE Series, NG-T-6.X -draft)

Knowledge Management and Its Implementation in Nuclear Organizations (TECDOC-Draft)

National Approaches and Strategies for Nuclear Knowledge Management (NE Series, NG-T-6.X -draft)

Topical areas

CRP report “Increasing NPP performance through process-oriented knowledge management

approach” (TECDOC-Draft)

Other NKM Publications

Page 12: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Document production environment in

the future

Document as Drafted

(wiki)

Draft Document (Ms Word)

Existing wiki article

Existing wiki article

Existing wiki article

New wiki article

New wiki article

For editing

and review NKMS

experts

Do

cu

me

nt

ou

tlin

e (

DP

P)

(wik

i)

DCT

For editing

and review NKMS

experts

For NE/NS review

DCT

Alignment and harmonization with published documents

Page 13: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

The next slides are hardcopies from the

NKM Wiki

Page 14: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Wiki Main Page

Daily news

for authors

Communication

tools

Technical self-

help for authors

Navigator

Page 15: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Draft document in Wiki

Page 16: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Wiki Main Page – Process charts

Page 17: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Exemplar of an article

Lead authors

Process banners

Agreed structure

Page 18: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Collaboration in a virtual working environment?

Faces and names

Page 19: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Collaboration in a virtual working environment?

Open discussion All Wiki

authors

can edit

Separate tab

for discussions

– no

anonymous

comments

Revision history visible

Page 20: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

How to maintain a common way of working?

Guidance,

editorial policy,

feedback

etc.

Page 21: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Library of documents in the WIKI

Page 22: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

.. and now the online version: Wiki

Page 23: NKM Wiki Collaborative tool for writing Nocember 2013 Nuclear

International Atomic Energy Agency

Questions?

Comments?

The best source for NKM:

http://www.iaea.org/nuclearenergy/nuclearknowledge/

..thank you for your attention end thanks to all IAEA

colleagues and IEX who helped to prepare this presentation.