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Nicole Davis 850 State St, unit 213, San Diego, CA 92101 619.916.9834 | [email protected] Objective A motivated travel industry professional aimed at expanding my horizons. A big dreamer desiring to obtain a position in the hospitality industry that will stretch my potential in sales. Utilizing my stellar customer service and extensive travel experience, I will maximize profit, expand networks, and offer first-class representation for my business partners. Experience Guest Services Teammate, Virgin America Airlines, San Diego, CA January 2008-Present Excellent Customer Service, Sales, Peer Review Committee, Complaint Resolution Officer, Disaster Preparedness Team, Exchanges, Operations, Baggage, Exchanges, Air-to-Ground Operations, Sabre, Microsoft Office, Preparing Flight Manifests, Safety Training, Maximizing Revenue while ensuring value for our guests, Teammate recognition programs, Fitness programs between teammates. Licensed Substitute Teacher, South-Western City Schools, Grove City, OH August 2000-June 2002 Contracted Long-term substitute teacher for the school system grade levels k-12. All grade levels/learning levels, including special needs. Classroom management skills and special assignments and field trips included. Most of my assignments were in my areas of specialty: English, Journalism and Art. Front Desk Supervisor, Wellesley Inn and Suites, Dublin, OH May 2000-July 2003 Checking guests in/out of the hotel, blocking rooms for large groups/parties, preparing bills for guests, maintaining guest breakfast area, verifying rooms had been cleaned, arranging transportation for weddings/large groups staying at the hotel, maintaining the log book, notifying manager of customer concerns. Education Bachelor of Arts in Communication, Lee University, Cleveland, TN August 1995-December 2001 I received a Bachelor of Arts in Communication from Lee University (Emphasis in Public Relations/Advertising). Assets Excellent communicator (written and verbal), creativity, goal-oriented, hard-working, enthusiastic, professional, efficient under pressure, positive attitude

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Nicole Davis 850 State St, unit 213, San Diego, CA 92101 619.916.9834 | [email protected]

Objective A motivated travel industry professional aimed at expanding my horizons. A big dreamer desiring

to obtain a position in the hospitality industry that will stretch my potential in sales. Utilizing my stellar customer service and extensive travel experience, I will maximize profit, expand networks, and offer first-class representation for my business partners.

Experience Guest Services Teammate, Virgin America Airlines, San Diego, CA January 2008-Present

Excellent Customer Service, Sales, Peer Review Committee, Complaint Resolution Officer, Disaster Preparedness Team, Exchanges, Operations, Baggage, Exchanges, Air-to-Ground Operations, Sabre, Microsoft Office, Preparing Flight Manifests, Safety Training, Maximizing Revenue while ensuring value for our guests, Teammate recognition programs, Fitness programs between teammates.

Licensed Substitute Teacher, South-Western City Schools, Grove City, OH August 2000-June 2002

Contracted Long-term substitute teacher for the school system grade levels k-12. All grade levels/learning levels, including special needs. Classroom management skills and special assignments and field trips included. Most of my assignments were in my areas of specialty: English, Journalism and Art.

Front Desk Supervisor, Wellesley Inn and Suites, Dublin, OH May 2000-July 2003

Checking guests in/out of the hotel, blocking rooms for large groups/parties, preparing bills for guests, maintaining guest breakfast area, verifying rooms had been cleaned, arranging transportation for weddings/large groups staying at the hotel, maintaining the log book, notifying manager of customer concerns.

Education Bachelor of Arts in Communication, Lee University, Cleveland, TN August 1995-December 2001

I received a Bachelor of Arts in Communication from Lee University (Emphasis in Public Relations/Advertising).

Assets Excellent communicator (written and verbal), creativity, goal-oriented, hard-working, enthusiastic,

professional, efficient under pressure, positive attitude