NICE TO MEET YOUNICE TO MEET YOU

Putting Your Best Putting Your Best YOU YOU forward when forward when you’re talking….you’re talking….

Dennis Chippa

Chipcom12@gmail.com1

GOALS

Get the best interview you can

Give some tips on speaking, both one on one, and in groups

Tips for public speaking2

WHO THE HECK AM I, AND WHAT THE HECK DO I KNOW??

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Special Olympics Special Olympics CoachCoach

Developed North Bay’s WarmingDeveloped North Bay’s WarmingCenter, First in Northern OntarioCenter, First in Northern Ontario

AIDS EDUCATORAIDS EDUCATOR100 presentations a year100 presentations a year

WHAT DO THESE HAVE IN COMMONWHAT DO THESE HAVE IN COMMONBESIDES MBESIDES ME

ALL OF THEM ALL OF THEM INVOLVED EFFECTIVE INVOLVED EFFECTIVE COMMUNICATIONCOMMUNICATION

If you don’t make it clear what If you don’t make it clear what you want, they can not help you you want, they can not help you with what you want. with what you want.

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WHO COMMUNICATES??WHO COMMUNICATES??

WE ALL DO

Whether it’s talking to friends on the computer, yelling at family members, calling your doctor,

making presentations, writing reports, WEWE

ALL COMMUNICATEALL COMMUNICATE thousands of times a day.

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How do we do it??How do we do it??

EFFECTIVE COMMUNICATION gets your message across, with a response that is EFFECTIVE FOR YOU

Effective communication gets your message to the people you want to get to. (employers, politicians, medical people)

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Why don’t we communicate Why don’t we communicate better??better??

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Talking in PublicTalking in Public

More and more often, you More and more often, you find yourself talking in publicfind yourself talking in public

PresentationsPresentations

WorkWork

MediaMedia

SpeechesSpeeches

Job InterviewsJob Interviews

EVERYTHINGEVERYTHING

How you handle it can go a long How you handle it can go a long way in enhancing your imageway in enhancing your image

StyleStyleVoiceVoiceEyesEyesEarsEars

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HOW WE COMMUNICATEHOW WE COMMUNICATE

EYESEARSHANDSBODY MOVEMENTVOICE (TONE AND NATURE)WORDS 9

SOMETIMES WE DO NOT NEED OR SOMETIMES WE DO NOT NEED OR EVEN USE WORDS TO GET A EVEN USE WORDS TO GET A MESSAGE ACROSSMESSAGE ACROSS

TIPS FOR TALKINGTIPS FOR TALKING

PREPARE-Anticipate, respondPREPARE-Anticipate, respond

Be AWARE of technology Be AWARE of technology

LISTEN-feel the roomLISTEN-feel the room

BREATHE (take a minute to “digest” BREATHE (take a minute to “digest” what was said)what was said)

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MORE PRESENTING POINTERSMORE PRESENTING POINTERS

LOWER AND SLOWERLOWER AND SLOWER

FEET ON THE GROUNDFEET ON THE GROUND

SCAN THE ROOM, EYE CONTACT SCAN THE ROOM, EYE CONTACT WITHOUT EYE CONTACTWITHOUT EYE CONTACT

KNOW YOUR STUFFKNOW YOUR STUFF

GIVE YOUR BRAIN SOMETHING ELSE TO GIVE YOUR BRAIN SOMETHING ELSE TO DODO

HAVE FUN!!!!!!!HAVE FUN!!!!!!!

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SO YOU HAVE AN INTERVIEWSO YOU HAVE AN INTERVIEW

Prepare for itPrepare for it

Dress for itDress for it

Own itOwn it

Use the communication Use the communication stuff to get it done!!! stuff to get it done!!!

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THE WORDS WE USETHE WORDS WE USE

Sometimes, we use words that Sometimes, we use words that have two meanings, a good and a have two meanings, a good and a badbad

Many descriptor words can be Many descriptor words can be used wrong, causing used wrong, causing communication problems, communication problems, especially when it’s not face to especially when it’s not face to faceface

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COMMUNICATION-WORDSCOMMUNICATION-WORDS

TRY AND AVOID NEGATIVE PHRASES TRY AND AVOID NEGATIVE PHRASES

““You Must” “You Have To” “You You Must” “You Have To” “You Can’t”Can’t”

““I Need” “I Have To”I Need” “I Have To”

““You’re supposed to help me” You’re supposed to help me” NEGATIVENEGATIVE

““Is there a way you can help me Is there a way you can help me better prepare for this?” better prepare for this?” POSITIVEPOSITIVE14

NEVER COMPARE NEGATIVELYNEVER COMPARE NEGATIVELY

““You are not as good as the You are not as good as the previous employer’ previous employer’

‘‘You are a way better interviewer than You are a way better interviewer than the guy from the radio station’the guy from the radio station’

--it belittles the person you talk it belittles the person you talk with, and you don’t know who with, and you don’t know who talks to whom in the business or talks to whom in the business or media or political worldmedia or political world

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Instead, try ‘I feel really Instead, try ‘I feel really comfortable here” or comfortable here” or

‘‘Your interview was really Your interview was really good’, you asked some good’, you asked some really good questions”really good questions”

Compliment without insulting Compliment without insulting someone else. someone else.

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FEATHER AND TINY STICKFEATHER AND TINY STICK

““I appreciate how hard you’ve I appreciate how hard you’ve worked on this, but I’m still not worked on this, but I’m still not getting it. Could we try another getting it. Could we try another approach?” OR “Thank you so approach?” OR “Thank you so much for the work you’ve done, much for the work you’ve done, but I was hoping we could get a but I was hoping we could get a couple more things done”couple more things done”

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AFFIRMATION PHRASESAFFIRMATION PHRASES

““I I KNOWKNOW you’re busy, but could you take a you’re busy, but could you take a few more minutes on this problem with few more minutes on this problem with me?”me?”

““This is This is likely something we’ve talked aboutlikely something we’ve talked about

before, but I’m still having trouble with it.before, but I’m still having trouble with it.

Could we take another minute to finish it Could we take another minute to finish it off.”off.”

““I can imagine how many interviews you I can imagine how many interviews you have had to do for this, have had to do for this, and I appreciate and I appreciate the time you took with me..”the time you took with me..”

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WALK A MILE IN THEIR SHOESWALK A MILE IN THEIR SHOES

You do not know how their day has You do not know how their day has beenbeen

You do not know what their life is You do not know what their life is likelike

You do not know what their job is You do not know what their job is (you think you do, but you don’t) (you think you do, but you don’t) or want their job in many casesor want their job in many cases

You do not know how to do their You do not know how to do their jobjob

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WHEN YOU ARE PRESENTING

They do not care what you look like, They do not care what you look like, unless you have something wrong with unless you have something wrong with youyou

They DO NOT want you to failThey DO NOT want you to fail They DO NOT care how nervous you are, They DO NOT care how nervous you are,

or how much YOU HATE THIS (never or how much YOU HATE THIS (never never never never use that)never never never use that)

Change the phraseology “This is not Change the phraseology “This is not what I normally do, but I think it’s what I normally do, but I think it’s important information” important information” 20

AND FINALLYYYYYYY...

REMEMBER21

You can please some of the people some of the time…

But you can’t But you can’t please all of please all of the people all the people all of the time.of the time.