8
gazette st george’s Issue 19 I Tuesday 6 June 2006 PLAY SODUKU! DID YOU KNOW you can save paper by downloading the Gazette from the Trust’s intranet site? INSIDE THIS ISSUE! The newsletter for staff of St George’s Healthcare NHS Trust STAFF PROFILE Find out which member of staff prizes his passport above all things - Turn to page 4 NEW RESUS GUIDELINES - See page 5 TURNAROUND: What the new controls on study leave mean for you - More on page 6 GREEN WING g BACK PAY IS ON ITS WAY MORE THAN £1.1m in arrears pay- ments has been received by staff covered by Agenda for Change since the end of April, according to fig- ures from finance. Around 250 maintenance and ancillary staff received backpay in April followed by a further 1,504 employees in May. For staff assimilated after 1 Sep- tember 2005, this will be the first of two payments they receive. The introduction of a new pay- roll program called ESR at that time means that some staff received old wages through this system and its predecessor, Healthpay. Two seperate calculations must therefore be made. Deputy Director of Finance, Kevin Harbottle, says: “Assimilation and the payment of arrears has taken a long time and we appreciate that this process has caused a considerable amount of frustration amongst staff. “However, these two issues are still priorities for the Trust. They have not slipped off the agenda and we are working as fast as we can with the resources we have available to make sure everyone is assimilated as quickly as possible.” “We are not holding back any money to improve our financial situation,” he added. Around 1,300 staff missed out on backpay at the end of May when their records were withdrawn to check the accuracy of the payments they were due to receive. The records of the staff con- cerned are now being reviewed as a matter of urgency by payroll staff and a supplementary payroll will be run in the middle of June to incor- porate as many of those affected as possible. These staff will receive a payment in their bank account by June 17 and will be notified of the payment by that date. ? g Continued on page 3 SEE PAGE 2 SEE BACK PAGE RECYCLING OFF TO WHEELIE GREAT START! WANDWORTH Council has lent the hospital 17 large recycling bins to aid its war on waste. Staff and pa- tients will now be able to recy- cle aluminium cans, paper and card, plus empty glass and plastic bottles at the main entrances to St George’s Hospital. The expan- sion of the re- cycling scheme is part of the hospital’s Think Green cam- paign. Waste Advisory Manager Andrew Beattie surrounded by the new recycling bins Complete the puzzle that’s taken the nation by storm and win a Peabody’s coffee and a mouth-watering muffin! Are you an eco-warrior or an energy waster? Find out in our special ‘think green’ quiz! THE BIG ISSUE: OVERSEAS PATIENTS Advice on how to deal with patients from abroad - Page 6 AGENDA FOR CHANGE UPDATE

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Page 1: NHS internal newsletter 1

gazettest george’s

Issue 19 I Tuesday 6 June 2006

PLAY SODUKU!

DID YOU KNOW you can save paper by downloading the Gazette from the Trust’s intranet site?

INSIDETHIS ISSUE!

The newsletter for staff of St George’s Healthcare NHS Trust

STAFF PROFILEFind out which member of staff prizes his passport above all things- Turn to page 4

NEW RESUSGUIDELINES- See page 5

TURNAROUND: What the new controls on study leave mean for you- More on page 6

GREEN WING

g

BACK PAY IS ON ITS WAYMORE THAN £1.1m in arrears pay-ments has been received by staff covered by Agenda for Change since the end of April, according to fig-ures from finance.

Around 250 maintenance and ancillary staff received backpay in April followed by a further 1,504 employees in May.

For staff assimilated after 1 Sep-tember 2005, this will be the first of two payments they receive.

The introduction of a new pay-roll program called ESR at that time means that some staff received old

wages through this system and its predecessor,

Healthpay.

Two seperate calculations must therefore be made.

Deputy Director of Finance, Kevin Harbottle, says:

“Assimilation and the payment of arrears has taken a long time and we appreciate that this process has caused a considerable amount of frustration amongst staff.

“However, these two issues are still priorities for the Trust. They have not slipped off the agenda and we are working as fast as we can with the resources we have available to make sure everyone is assimilated as quickly as possible.”

“We are not holding back any money to improve our financial

situation,” he added.Around 1,300 staff missed out on

backpay at the end of May when their records were withdrawn to check the accuracy of the payments they were due to receive.

The records of the staff con-cerned are now being reviewed as a matter of urgency by payroll staff and a supplementary payroll will be run in the middle of June to incor-porate as many of those affected as possible.

These staff will receive a payment in their bank account by June 17 and will be notified of the payment by that date.

?

gContinued on page 3

SEE PAGE 2 SEE BACK PAGE

RECYCLING OFF TO WHEELIE GREAT START!WA N D W O R T H Council has lent the hospital 17 large recycling bins to aid its war on waste.

Staff and pa-tients will now be able to recy-cle aluminium cans, paper and card, plus empty

glass and plastic bottles at the main entrances to St George’s Hospital.

The expan-sion of the re-cycling scheme is part of the hospital’s Think Green cam-paign.

Waste Advisory Manager Andrew Beattie surrounded by the

new recycling bins

Complete the puzzle that’s taken the nationby storm and win a Peabody’s coffee and a mouth-watering muffin!

Are you an eco-warrior or an energy waster? Find out in our special ‘think green’ quiz!

THEBIGISSUE: OVERSEAS PATIENTS

Advice on how to deal with patients from abroad - Page 6

AGENDA

FOR

CHANGE

UPDATE

Page 2: NHS internal newsletter 1

gazettest george’s

2

Think Green. Act Green.Make it second nature.

HOW GREEN ARE YOU?Monday was World Environment Day, folks. So, to find out how friendly you are towards the environment, why not put your green wits to the test in our special eco-quiz? The correct answers can be found on the next page...

1. By leaving the tap on when you brush your teeth, how much water will you waste in the space of a minute and a half?(a) 1 litre (b) 5 litres or (c) 15 litres

2. The energy saved by recycling one alu-minium drinks can is enough to run a TV for how long?(a) 30 mins (b) 3 hours or (c) 10 hours

3. By how much does the Trust want to re-duce its energy use over the next few years?(a) 2% (b) 4% or (c) 10%

4. By switching off your computer and monitor

when you leave work at the end of the day, how much money could you save in one year?(a) £100 (b) £200 or (c) £500

5. How has the concen-tration of carbon diox-ide in the atmosphere changed over the last 100 years?(a) It has gone down by a third(b) It has gone up by a third(c) It has stayed the same

6. By taking showers rather than baths how many cups of water can you save each week?(a) 60 cups (b) 550 cups or (c) 1,000 cups

7. Recycline one tonne of paper saves(a) Five trees (b) 15 trees or (c) 25 tress

8. If you leave your TV on standby, how much energy will you still be consuming?(a) 10% (b) 15% or (c) 20%?

9. How much did the Trust spend on gas in 2005/06? (a) £1.5m (b) £2m or (c) £3m?

10. By how much did the Trust’s electric-ity bill rise between 2002/03 and 2005/06? (a) 30% (b) 50% or (c) 75%?

MARIE GRANT, the Trust’s Director of Operations, is to become Inter-im Chief Executive of the hospital once Peter Homa steps down in July.

Peter is due to leave St George’s on July 7 to become Chief Execu-tive of Nottingham University Hos-pitals NHS Trust, which recently an-nounced a deficit of £60m.

Although plans are already un-derway to recruit a new Chief Ex-ecutive, the earliest someone is

expected to take over the top job is in the Autumn.

Marie’s appointment was an-nounced to staff at the end of May by the Trust’s chairman, Naaz Coker:

“St George’s has a very strong management team and with Marie’s leadership, excellent progress will continue.

“I know you will join me in pro-viding Marie with every help and support during this transitional

period while we search for a perma-nent successor for

Peter.”Marie became the Trust’s

Director of Operations in March 2002 after spend-ing two years as Director of Nursing.

Before joining the Trust, she was Executive Director of Nursing and Clinical Development at the Whittington Hospital.

MARIE GRANT TO BE INTERIM CHIEF EXEC

How you could turn...

into this...

...by sending something to this guy

THE TRUST and the Chari-table Foundation have launched an appeal for ‘big ideas’ which can be turned into major fund-raising campaigns.

The aim of the scheme, says Director of Fundrais-ing Sean Bonnington (pic-tured above), is to select up to three large-scale projects which the fun-draising team can then raise money for through individual public appeals.

“We now have a process for selecting projects for charitable funding, which is meant to supplement public money rather than replace it,” says Sean.

“At the end of this proc-ess, we want two or three ideas for major fundraising

appeals which will form the basis of the Trust’s ap-peal activity over the next three to five years.

“We have already had some suggestions for ap-peals. Now we’re inviting all services and all teams to come up with some big and brilliant ideas which we can take forward.”

Projects already sug-gested include a PET scan-ner, the development of the paediatric unit and ethnicity-specific services.

Application forms must be with Sean by Friday 16 June.

You can download an application form and the entry criteria from the hospital intranet.

ACTING UP: Marie Grant will be Inter-im Chief Executive after July 7.

g

Page 3: NHS internal newsletter 1

st george’s

...while there’s nothing bog-standard about our loos

ST GEORGE’S is flush with success. After winning nu-merous prizes for clinical ex-cellence and innovations in care, the hospital has picked up a hat trick of awards for the state of its disabled toi-lets.

The design award from Wandsworth Council for the accessibility of three of its disabled toilets follows a refurbishment project with £85k of capital money to upgrade disabled and non-disabled lavatories at the hospital, including the pub-lic toilets in Grosvenor Wing.

The award was an-nounced in early March.

Julie Cox, one of the hos-

pital’s capital projects offic-ers, says:

“Patients and visitors judge the hospital on the state of its environment. First impressions count and toilets are one of the first places people visit when they arrive.

“Toilets that are poorly de-signed or poorly maintained reflect badly on the hospital and we want patients and visitors to have a positive experience right from the outset.”

The hospital is to spend a further £50,000 of capital money this year refurbish-ing other disabled toilets around the site.

ON A ROLL: Hospital has prize-winning porcelin

CAPITAL NEWS

£250K X-RAY VISION COMPLETEWORK finished at the end of March on the Accident and Emergency Depart-ment’s new x-ray suite.

The project, which took nine weeks to complete, cost £250k.

The suite’s two x-ray machines have been re-placed with state-of-the -art equipment while new

new radiation protection screens have been fit-ted to protect staff from harmful rays. The suite has also been completely re-decorated to make it more comfortable and spacious for patients and staff.

Radiographer Mela-ny Jacoby, 27 (pictured

above) is thrilled with the new unit: “The new x-ray suite is really wonderful. It’s so clean!

“And our patients are really impressed by the transformation. Many of them have had a scan here before and can see how different the new suite is now.”

ANSWERS TO GREEN QUIZ!1. (c) 15 litres2. (b) 3 hours3. (b) 4%4. (b) £2005. (b) Carbon dioxide in the atmosphere has increased by a third in the last 100 years6. (c) 1,000 cups. By taking a shower you only use a third of the water you would have used if you had a bath7. (b) 15 trees. 8. (c) £20%. Yes, it’s hard to believe but that little red light means you still use up to 20% of the electricity required to fully power the machine. 9. (c) £3m. The Trust’s gas bill rose from £1.1m in 2002/03 to £3.09m in 2005/06. 10. (c) 75%. The Trust’s electricity bill increased from £578k in 2002/03 to £1m in 2005/06.

gazettest george’s

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LOCAL MP OPENS RONALD McDONALD HOUSELOCAL MP Sadiq Khan was the guest of hon-our at a special ceremony on Friday 26 May to mark the official opening of the Ronald Mc-Donald House in Car Park 1.

The House, which is billed as a ‘home away from home’ for parents of children needing long-term inpatient care, cost £750k to build

and first opened to parents six months ago in December 2005.

Around 55 families have stayed in the House since it opened before Christmas.

The centre contains eight family bedrooms with en-suite facilities, a lounge, playroom, kitchen, dining room and laundry.

AGENDA

FOR

CHANGE

UPDATEBACKPAY

UPDATE

Figures show nearly a thousand staff are wait-ing to be transferred across to their new rate of pay.

Of the 4,677 staff who were working for the Trust at the time Agenda for Change was intro-duced, around 935 peo-ple are still waiting to be assimilated.

HR say 800 records have been sent to payroll for assimilation, while a further 135 staff are wait-ing to have their posts job-matched, evaluated and consistency-checked against national job profiles.

They expect all posts to be job-matched and evaluated by the end of June.

g Continued from p.1

SUITE SUCCESS: Radiographer Melany Jacoby in the new unit

g

JOB MATCH

EVALUATION

CONSISTENCY CHECK

HR SENDS RECORD TO

PAYROLL

ASSIMILATION

ARREARS PAID

A4C: HOW IT WORKS

Sadiq Khan MP cuts a cake to mark the official opening of the new house.

Maintenance staff are among the first to receive backpay

Page 4: NHS internal newsletter 1

THIS WEEK: Simon Smith, senior charge nurse on Gunning ward Who are you?

Simon Smith and I’m the ward man-ager of Gunning ward, which is one of two Trauma and Orthopaedic wards. It also houses a six-bedded breast surgery bay.

When did you start work at St George’s?

I started as a D-grade nurse at St George’s in July 1998 after qualify-ing from the University of Surrey with a BSc in Nursing Studies. Origi-nally starting on Keate ward, I left in 2000 to travel and returned in 2001 to Keate ward as an E grade, becom-ing a Senior Staff Nurse in 2002 and finally an Acting G grade in April 2003. I moved to Gunning ward as the ward manager in October 2003 and have been there ever since.

Describe a typical day?There is no such thing! Every day is a

new adventure (!) and you never know what will happen next.

When working clincally, I start work at 7.45 and, following staff allocation, patient handover and the resolution of any immediate problems, I like to

get a detailed insight into what is going on with

all the patients and any problems that may have occurred since I was last on duty. The remainder of my day is usually divided between guid-ing and sup-

porting clinical care on the

ward and o v e r -

seeing the admission of elective Ortho-paedic and breast surgery patients.

What do you like best about the hospital?

St George’s doesn’t have the same unfriendly atmosphere that many teaching hospitals have, which is an ex-tremely positive attribute.

What has been your best moment?I have many good memories of

working at St George’s but my best moment was shortly after I took over Gunning ward. It was an extremely difficult and stressful time that con-tinued for a good 18 months. But the feeling of satisfaction when I realised I was well on my way to getting it all sorted was fantastic. I felt so proud be-ing able sit back and think, “I really did that!” and I am always dead chuffed to hear good things about the ward.

Name one thing you can’t live with-out?

My passport - going away on holiday is a hobby!

What is the best piece of advice you ever been given?

There are three: “Age and treachery will triump over youth and skill”; “Don’t drink too much and don’t talk too much”; “and finally, “Always judge a man by the shoes he wears.”

Who do you admire?Anyone who has the guts to risk any-

thing and completely change their life.

Interesting trivia?I was born in Bedford in 1976.Appar-

ently, there was a hurricane the night I was born which many people may not find surprising!

STAFF IN THE

SPOTLIGHT

ACTORS TOUR HOSPITAL WITH POEMS FOR PATIENTS

A COMPANY of actors swapped their beloved boards for the wards two weeks ago when they performed Shake-speare’s sonnets to pa-tients.

Over five days, the actors from North Lon-don theatre company Lightning Ensemble toured outpatient clin-ics and nine of the hos-pital’s wards, reciting the English bard’s most famous 14-line poems to patients at their bed-sides.

Areas visited includ-ed wards for the elderly and patients suffering from cancer.

The idea for the project was inspired by the “sonnet walks” around the City of Lon-don offered by Shake-speare’s Globe.

Sarah Weath-erall, Assistant to the Globe’s Artistic Director and Lightning Ensemble’s pro-ducer, believed the concept could work in a

hospital setting too, es-pecially one as large as St George’s:

“Sonnets were writ-ten to be addressed to an individual and in the right hands can be evocative and touch-ing,” says Sarah.

“They offer an ab-stract and unusual engagement with pa-tients, providing con-tact and entertainment, whilst also being emo-tional and intimate.”

The programme of poetry was funded by Awards for All – the Lottery grant scheme for local communities – and the St George’s Charitable Foundation.

Once the sonnet had been read, patients re-ceived a paper sonnet in the form of an ori-gami flower.

4

gazette

st gazettest george’s

4

STAFF OFFEROPERA TICKETS FOR A FIVER!

gSEE BACK PAGE

Senior charge nurse Simon Smith was born the night of a hurricane and says he can’t live without his passport.

An actor performs a sonnet to a patient

Sonnets written on ‘origami’ flowers were given to patients

Page 5: NHS internal newsletter 1

30:2

30:2THE NUMBER of chest compres-sions given during basic life sup-port should double - from 15 com-pressions for every two rescue breaths to 30 - according to new guidelines published by the UK’s Resuscitation Council.

The guidelines, which are based on new scientific evidence and advanc-es in cardiopulmonary resuscitation (CPR) medicine, replace the first set of procedures published in 2000 and follow new guidelines published by the European Resuscitation Council.

“The ratio of 30 compressions to two breaths should be now used when resuscitating all adults and children with the exception of new-born babies,” says the hospital’s resuscitation team manager, Paula McLean, although she adds that health professionals involved with paediatric care should use the 15:2 ratio when resuscitating children.

“From an educational point of view,” she continues, “the new 30:2 ratio should make a lot easier for

everyone to remember what to do in an emergency.

“With only one ratio to remember, people are more likely to perform the skill without fear of getting it wrong.”

The new ratio has been intro-duced following studies which show that responders give fewer compres-sions than are recommended and that interruptions to cardiopulmo-nary resuscitation (CPR) are associ-ated with a decreased probability of conversion of VF to another rhythm.

The guidelines from the Europe-an Resuscitation Council also state there is ‘insufficient evidence for or against a specific hand position’ for chest compressions in adults.

Rescuers will now be taught to place their hands on the centre of the chest, rather than to spend more time using the ‘rib margin’ method.

For more information and to brush up your life support skills, call the resus team on ext 1648.

(The ratio that could save a life)

CLINICAL NEWS

THE GOLDEN RULES

If you come across a patient who needs basic life support, follow these seven simple steps. If in doubt, always call the Cardiac Resus Team on 2222.

STEP 1: Check response, shout for help.

STEP 2: Check, clear and open airway.

STEP 3: Check for breathing and signs of life. If no signs...

STEP 4: Call 2222 and ask for the cardiac arrest team

STEP 5: Place hands in the centre of the chest and give 30 com-pressions

STEP 6: Give two breaths

STEP 7: Continue 30:2 ratio until cardiac arrest team arrive.

[‘Golden Rules’ written by Paula McLean, Resuscitation Services Manager]

RESUS

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STAFF OFFERThe UK’s Resuscitation

Council has brought out new guidelines for

basic life support

Page 6: NHS internal newsletter 1

BIG

PEOPLE from outside the UK are not automatically entitled to free care on the NHS unless they come from a country in Europe that has a bi-lateral healthcare agreement with the UK Government, or they require treatment in an emergency or they carry an infectious disease that poses a public health risk to the local community.

Patients who are not entitled to free treatment by the NHS will be charged by the Trust for the resources, equipment and medicine that are used to treat them.

The Overseas Patients Team will assess whether non-UK residents should pay for their treatment – not doctors, nurses, other healthcare professionals or frontline reception staff.

Patients who do not reside either legally or permanently in the UK such as asylum seekers and EU nationals should be referred to the Overseas Patients Team to have their status established before treat-ment begins.

Why do we charge non-UK patients for treatment? The Trust is only funded by Primary Care Trusts and other bodies to provide treatment for UK residents. We therefore have a responsibility to reclaim the cost of the resources and equipment we use to treat non-UK residents. If we don’t, the hospital loses money which means we have less money to spend on NHS patients.

Do patients have to pay for treatment in Accident and Emergency?Treatment in Accident and Emergency is free. However, charges will be applied once a patient is admitted to the Clinical Decision Unit (CDU) or the Medical Admissions Unit (MAU).

Is all treatment for patients with communicable diseases free?Treatment for most infectious diseases is free but this excludes HIV/AIDS where it is only the first diagnosis and connected counselling sessions that are charge free.

How will overseas patients be assessed?The Overseas Patients Team will meet with the patient to establish

TURNAROUNDPROGRAMME

STUDY LEAVE

STUDY LEAVE is to be regulated while fund-ing will only be provid-ed this year for essen-tial training, according to proposals sent to the hospital’s union repre-sentatives for consulta-tion last week.

Staff members will receive an allocation of up to five days study leave per year whilst the funding of ‘non-essen-tial’ training will be tem-porarily suspended, the paper says.

Additional study leave may be granted at the discretion of managers who will be allowed to pool together the total number of study leave days allocated to their team and distribute them according to the training needs of indi-vidual members of staff.

And staff mem-bers who are part way through a course will continue to receive fi-

nancial support from the Trust - even if the course is now deemed non-es-sential.

Colin Watts, Director of Human Resources, says:

“Training is essential to professional growth and the Trust is still com-mitted to providing edu-cational opportunities to staff.

“We are not cutting off all funds for training. Nor are we cancelling all study provision.

“What we are doing however is introducing a more rigorous approval process for courses and conferences that are fi-nancially supported by the Trust.

“Approval will only be given for training that is essential to work per-formance. “

Essential training is described by the paper as training that is of a ‘di-rect benefit to the serv-ice’ and training ‘without

which the employee could not satisfactorily perform their role’.

The controls on study leave were announced a fortnight ago as part of a series of measures aimed at achieving financial balance by the end of the year.

The measures were announced in a trust-wide email from Peter Homa, the Trust’s chief executive, and in a series of special open forums attended by over 350 staff.

The Department of Health has asked the hospital to save £29m this year - £10m more than was originally ex-pected.

Other measures an-nounced include further reductions on the use of bank, agency and locum spend, and the more active management of sickness absence.

gazettest george’s

6

g Staff to get up to five days study leave per yearg Only ‘essential’ courses will be funded this yearg New ‘rigorous approval process’ for trainingg Financial support of staff already on courses will continue, promises Trust.

NHS treatment is first and foremost for people who live in the UK yet some hospitals seem to be treating more and more patients from abroad. While some overseas patients are eligible to receive free NHS care, others are not - and it’s these patients that are billed by the hospital for the time and resources which are used in their treatment.

WHILE you might be for-given for thinking this was a rugby team’s changing room, this is, in fact, a piece of ‘art’.

Yes, this collection of

socks coated in enamel paint, resin and PVA glue is entitled ‘Postman Pat/Goal Holey Sock Painting’ and was created by artist Richard Wood in 1997.

The piece, which is cur-rently on display in the A&E x-ray suite, is one of 26 works of art donated to the hospital by interna-tional firm Unilever.

Yes, but is it really art?

Page 7: NHS internal newsletter 1

PATIENTS’ LETTERSRead what patients are saying about you

Positive experience on McKissock ward

Dear St George’s,I was recently admitted to McKissock ward for a foraminotomy under the care of Mr Francis Johnston and his excel-lent team.

From pre-admission to discharge, I have noth-ing but praise for the ward and its staff. The doctors, nurses, physios, ancillary and domestic staff I met were without exception professional, confident, patient and friendly at all times.

The ward was me-ticulously clean, the menu was varied and the food was fresh and attractively served. Having worked in the NHS for nearly 30 years, I am only too aware of the challenges presented in running a busy unit. It was such a positive ex-perience and the surgery was a great succcess! Yours,Elizabeth PriceMilford, Surrey

‘It felt like being cared for by my own family’ Dear St George’s,I have to tell you that the care I received from the nurses and doctors on Vernon ward during my stay at St George’s was fantastic. I was totally dependent on the nurses 24 hours per day for those first three days after the operation. Their skill, their dedication, their good humour, their total willingness to anticipate and meet my needs was amazing.

It felt like being cared for by my own family. I can give no higher praise than this.

I had the impression that the ward sisters set a high standard to achieve such an efficient and happy working atmosphere. There is no doubt that the care and dedication of everyone on Vernon ward was a major factor in my ability to recover from this operation and return home so soon. I know from observation that every other patient received this same care.Yours,Bernard CullenTooting, London

OVERSEAS PATIENTS

IN LOVING MEMORY: ‘Auntie Lucy’LUCY KPOBIE, the woman affectionally known as ‘Auntie Lucy’, passed away on 19 April. She was 60.

Lucy retired from the Trust on 17 Febru-ary after 35 years as a nurse at the hospi-tal.

She leaves behind her beloved hus-band Joseph, four children, five grandchil-dren and all her friends and colleagues at St George’s. Our thoughts and prayers are with them all at this very sad time.

Lucy joined St George’s Hospital in 1970. At that time, this meant working on different wards wherever staff were needed. She eventually took a permanent post on Ogle ward, a female medical ward in Knightsbridge Wing.

She later became a senior enrolled as a nurse and moved from Ogle ward to Albutt ward, a male medical ward, which closed in 1986. Lucy then transferred to Gray ward in St James’ Wing which, at the

time, was an acute admissions ward. She remained on Gray ward until her

retirement in February 2006.Lucy was known as ‘Auntie Lucy’ to

younger staff, whom she doted on and treated as her own children, and patients because of her friendliness, compassion and caring.

Lucy was also an active member of the Ghana Nurses Association. She read sto-ries and taught the children in her grand-children’s primary school Ghanaian nurs-ery rhymes.

Isabella Kpobie, Lucy’s daughter, is sec-retary to the Trust’s Chairman, Naaz Coker.

“On behalf of my family, we would like to thank everyone at the hospital for their support and prayers in recent weeks.

“My mother loved this hospital and the people here.

“It was terrible shame that she was nev-er able to enjoy her retirement.”

gazettest george’s

7

New Turnaround measures mean that funding will only be provided for essential training this year

NHS treatment is first and foremost for people who live in the UK yet some hospitals seem to be treating more and more patients from abroad. While some overseas patients are eligible to receive free NHS care, others are not - and it’s these patients that are billed by the hospital for the time and resources which are used in their treatment.

their status. On behalf of the Trust, the team will then decide if the patient is entitled to free treatment.

The patient will be asked to provide evidence of eligibility such as a passport, a visa, payslips or home office papers.

If the patient is to be charged for treatment, a deposit must be secured from the patient before their treatment can begin. This de-posit is equivalent to the estimated full cost of treatment that will be provided.

The earlier the team are informed, the more likely it is that pay-ment for treatment can be negotiated and secured.

What happens if an overseas patient cannot pay for their treatment?If a patient does not have the funds to pay for their treatment, the clinician responsible for their care must complete an ‘Undertaking to Treat’ form. This form is available from the Overseas Patients Team.

What happens if the patient has a life threatening condition?Some overseas patients will require urgent treatment for a serious medical condition. In such cases, it will not be possible to assess their eligibility for free NHS care or secure a deposit before treatment can begin as this may endanger their health.

If the clinician believes that the patient requires treatment imme-diately then treatment must not be delayed. However, eligibility must be established by the Overseas Patients Team as soon as it is clinically safe to do so.

Further informationCall the Overseas Patients Team on Ext 3439/0895/4693, bleep 7335/7060, air call SG 303 or e-mail [email protected].

The overseas team are on call on Saturdays, Sundays and Bank Holidays from 08:00 – 22:00 and can be contacted via air call SG 303.

SHE WILL BE MISSED: Lucy Kpobie who passed away on19 April 2006

Page 8: NHS internal newsletter 1

GBAYDATES FOR YOUR DIARY

BUY! SELL! LET!

6 June Weight Watchers at Work Registration Day, 12:30-1:30pm in the Robert Lowe Sports Centre, Perimeter Road. For more information, please call Carol Worsdell on 07808 068503.

7 June - Staff open forum, 1pm in the Endoscopy seminar room, St James’ Wing- Retirement Planning Workshop, 9am-4:45 pm. Call ext 3574 for more info.

10 JuneSee England play Paraguay in their first World Cup match! Coverage from 2pm.

(Sorry, had no choice but to put this one in the diary! - Ed.)

14 June Staff open forum, 2pm in Lecture Theatre F.

21 June Staff open forum, 2:30pm in the John Parker Lecture Theatre, AMW

22 JuneArts Walkabout, 5pm -7.30pm. Tour starts with refreshments in the Philip Constable Boardroom. Free and open to all.

ADVERT

GREEN FORD FOR SALEGreen Ford KA3 for sale. 81,000 miles on the clock. Good condition. £1,500. Call Jodie on ext 1747 or call 0795 8084153 in the evening.

ROOM TO RENT Double room for single person in friendly houseshare with cat. Next to Northcote Road and Wandsworth Com-mon - 5 minutes walk to Clapham Junction. £600pcm. Call Jacqui on 020 7978 5195.

WATERFRONT HOUSE IN CROATIA Waterfront house to rent on island of Brac, Croatia. Sleeps 6-8. 15% discount off advertised prices on web-site (www.dalmationholiday.co.uk). Contact Glen Brice ([email protected]) for more information.

STAFF OFFERGET CARRIED AWAY WITH AN AFTERNOON AT THE OPERA!

WE have 100 tickets priced £5 each to give away for a performance of TOSCA by Verdi at the Royal Opera House, Covent Carden on Sat-urday 24 June at 12.30 pm PLUS another 100 tickets at the same price for Mozart’s MARRIAGE OF FIGARO on Sunday 9 July at 3pm. E-mail Christina Carr in Neurology for more information.

WIN! A COFFEE AND MUFFINTo win this mouth-watering prize, complete the soduku puzzle below and send your entry to The Editor, Communications Unit, Rm 37, First Floor, Grosvenor Wing. Entries must be received by Wednesday 14 June. The winner will be chosen at random by the Editor. Sorry, but the Editor’s decision is final.

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It’s time to renew your parking permit.

You have until Friday 16 June to renew or apply for a parking permit at St George’s Hospital or a Park & Ride permit at the Greyhound Stadium.

For more information, visit the hospital intranet.

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