QUEBEC CITY, NOVEMBER 18-20, 2010

SavetheDate !

NGCOA Canada and the CanadianPGA Launch Get Golf Ready in 5 Days

The NGCOA Canada and the CanadianPGA are bringing Get Golf Ready in 5Days to Canadian golf courses in2010. Get Golf Ready in 5 Days is afun, fast and affordable adult playerdevelopment program that waslaunched in the United States by theWorld Golf Foundation and the PGA ofAmerica in 2009.

Over 1100 courses participatedwith an average of 25 new golfers per course, and with a little addedcreativity some courses achieved participation rates of between 200–700golfers. Its success propelled theNGCOA Canada and the CanadianPGA to bring the program to theirmembers.

“I am pleased to announce thatthe Canadian PGA will partner withthe NGCOA Canada in delivering GetGolf Ready in 5 Days in Canada. Thisprogram provides opportunities foradult beginners who are critical to thesuccess of growing the game.Canadian PGA members play a veryinstrumental role in the success ofgolf facilities and it makes perfectsense that the Canadian PGA wouldcollaborate with the NGCOA Canadaon this very important initiative,”stated Lindon Garron, President,Canadian PGA.

The program is turnkey making it easy to implement at any course and will be offered free of charge to NGCOA Canada and Canadian PGA member courses. A carefullydesigned curriculum and marketingtoolkit make it easy for courses tooffer the program at their facilities. Awebsite complete with search enginecapabilities will help consumers findparticipating golf courses. The curriculum is simple:

Introducing Get Golf Ready in 5 Days

Survey results from participatingfacilities indicated that 91% of theparticipating facilities are likely tocontinue with the program because;

• it generates new business • it is easy to implement • it is a nationally branded program• it has a strong curriculum • the marketing toolkit is effective

and easy to use• the program is affordable

A significant factor to growing golfis player retention and 89% of theparticipating golfers said they arelikely to continue playing golf with76% having played golf one or moretimes since the completion of theprogram.

“This survey data is key to asuccessful launch of the program inCanada and we are grateful to havethe World Golf Foundation support-ing our efforts”, stated JeffCalderwood, CEO, NGCOA Canada.“We look forward to working withthe Canadian PGA and their mem-bers across the country as we worktogether to grow the game of golf inCanada.”

Get Golf Ready in 5 Days is cru-cial to growing golf in Canada, so makesure you’re a part of it! Staff membersfrom the NGCOA Canada andCanadian PGA will be contacting yourcourse in the coming weeks to solicityour participation in the program.

NewsNGCOA Canada

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Learn Play

• 8:1 student / teacher ratio • On-course activities • 5 lesson package at $99 • Intended to get participation on • Each session focuses on: the course in 30 days

- Orientation • Follow-up structured golf - Rules, values & etiquette opportunities- Golf skills

NATIONAL GOLF COURSE OWNERS ASSOCIATION CANADA

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The 2009 Golf Business CanadaConference & Trade Show held thispast November in Vancouver was atremendous success. The annual con-ference combines formal educationwith the sharing of best practicesthroughout the various interactiveworkshops, networking events, moti-vational addresses and of course - awhole lot of fun!

2009 Golf Business Canada Conference & Trade Show

GOLD SPONSOR SILVER SPONSORS BRONZE SPONSORS

The 2009 conference had manyhighlights but don’t take our wordfor it…..here is the proof from thedelegate surveys!

88.4% rated the overallconference as exceptional or aboveaverage

93.5% rated Gary Player’sOpening Keynote address as excep-tional or above average

86.9% rated formerOlympian Vince Poscente’s closingkeynote as exceptional or aboveaverage

75.6% rated the BlackNight dinner in honour of the BlackKnight as exceptional or aboveaverage

84.4% rated the CrossCanada Reception at the VancouverAquarium as exceptional or aboveaverage

“One of the best educational opportunities within the golf industry.Bringing back one idea definitely covers the cost of attending the conference!”

“This is the best conference I have ever attended.”

“This conference provides valuable information that I can share with mystaff... it inspires me to achieve a higher level of success.”

“The Golf Business CanadaConference & Trade Show is highlighted on my calendar everyyear. If you are in the golf industryyou can’t afford to miss it. Soinstead of thinking “can I affordto go” I think the real question is“can I afford not to go?”

“Not only does the conference provide greateducational content as well as motivationalspeakers, but it is also a great opportunityfor team building for your own staff.”

“Year after year, this conference providesexceptional value and I consider it a mustattend event.”

“I would say to anyone who has notattended the Golf Business CanadaConference & Trade Show that you aremissing out on a huge opportunity tolearn from the wealth of experiencethat your peers have to offer!”

“This was our 4th conference and eachyear we say “how are they going to topthat one” - well they did it again!”

Thank You to our 2009 Golf Business Canada Conference & Trade Show Sponsors The 2009 Golf Business Canada Conference & Trade Show was a marquee event for the Canadian golf industry. We would like to

thank our sponsors, whose investment of time, energy, and resources ensured our event was a success!

canopies canada inc.

“The Next Level”

mpact

NewsNGCOA Canada

Ontrak Procurement Services is themanaging Food & Beverage partnerof the NGCOA Canada providing sav-ings and value to the membership.Ontrak harnesses the purchasingpower of over 1300 members andparent company, Sodexho Canada, toprovide purchasing agreements withsuppliers of food & beverage, small-wares, janitorial supplies, linens,chemicals, office supplies and more.

Registration in the Ontrak programis not automatic with your NGCOACanada membership; NGCOA Canadamembers must register separatelywith Ontrak to begin receiving thesavings available. Registration formsare available through the member’sonly section of the NGCOA Canadawebsite (www.ngcoa.ca/members).

What are some of the suppliers that I can access through Ontrak?

• Gordon Food Service Master Distributor Program• Sysco Master Distributor Program• Ecolab Janitorial & Cleaning• Swish/Larose/Wesclean Janitorial & Cleaning• Canada Bread Baked Goods• Coca-Cola Bottling Company Beverages• Steelite China, Glassware, Flatware and Accessories• Kraft Snacks, Confectionary, & Vending• Frito Lay Snacks, Confectionary, & Vending• Canadian Linen Uniform Rental and Floor Mat Program• Purolator Courier Services• & many more….

For more information on joining Ontrak as an NGCOA Canada member, please contact Veronica Haining at 1-877-632-8592 ext 33310.

GolfmaxPurchasingProgram SupplierSpotlight

ABOUT THE ONTRAK PROGRAM

Is there a fee to register?NGCOA Canada members are exempt fromOntrak membership fees.

What are the potential savings?NGCOA Canada members can save between5% and 60% depending on the supplier.

How do I access the savings through Ontrak?NGCOA Canada members are not automati-cally registered. Members must completethe Ontrak Registration Form and return toOntrak to access the savings.

Once registered, your facility will beissued an Ontrak membership number andbegin receiving NGCOA Canada memberpricing on Ontrak negotiated agreements.

How many supplier partners offer savingsthrough the Ontrak Program?Ontrak has supply agreements with over200 leading manufacturers.

Where can I find information on the Ontraksupplier offerings?Once you complete the Ontrak registrationprocess, you will be issued a username andpassword for the Ontrak website(www.ontrak.ca) and will be able to accesssupplier pricing through the member’s only section.

Your local Ontrak Regional AccountManager is another resource for informa-tion on supplier offerings.

BROUGHT TO YOU BY

IN SUPPORT OF

BENEFITTING

Visit www.golfgives.ca

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NewsNGCOA Canada • GOLFMAX

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NewsNGCOA Canada

Human ResourcesIs your management team being fairlyrewarded? Although salary is not the onlydetermining factor in job satisfaction it is animportant one, and the 2008 NGCOACanada Compensation and Benefits reportserves as an excellent reference when mak-ing those decisions. To order your copy ofthe Compensation and Benefits Report, visitwww.ngcoa.ca and click on the Benefits taband then the Research Department tab.

Over $100,000Raised for Children’sHealthcareA big thank-you to all the NGCOA Canada mem-ber courses that held Golf Gives events at theircourses throughout the 2009 season!

The NGCOA Canada, as a result of GolfGives events, donated $72,300 to the Mike WeirMiracle Golf Drive for Kids, an initiative thatraises funds for the Mike Weir Foundation andthe Children’s Miracle Network, both of whichare dedicated to advancing children’s health-care across Canada. In addition to this dona-tion, over $30,000 was donated by NGCOACanada facilities directly to Children’s HospitalFoundations across Canada, bringing the total

MarketingVisit www.roundsplayed.ca today andenter your rounds played data! Youcan see how you compare to othersimilar-type facilities, and the infor-mation generated will help you planto improve your performance intoday’s competitive marketplace.Remember to enter your data at leastonce a month so that you will be ableto generate comparative numbers.Watch for details on the new marketanalysis reports due out this spring.These reports will provide details onsupply, demand and price in golfregions across the country.

AdministrationTake advantage of the Standard Chart ofAccounts and confirm that you arereporting your income statement in away that is consistent with others in theindustry. This will ensure conversationswith your peers legitimately compareapples to apples numbers for revenue andexpense items. Visitwww.ngcoa.ca and clickon the Benefits taband then theResearchDepartment tab.

Golf Research CentreThe 2010 golf season is right around the corner and we want to make surethat you are capitalizing on all the resources available to you.

amount donated by NGCOA Canada courses to animpressive $102,000.

Prizing through the Children’s Miracle Network andthe Mike Weir Foundation were made available for par-ticipating courses and golfers. Congratulations to thewinning golf course, Paradise Valley Golf Course inMedicine Hat, AB, and to the winning golfer Art Fors,from Surrey, BC. Both winners receive a trip for 2 to theMike Weir Miracle Golf Drive for Kids Annual FundraisingEvent being held at the St. Charles Country Club, inWinnipeg, MB.

The NGCOA Canada will once again run Golf Givesevents at member courses throughout the 2010 season,raising funds for the Mike Weir Miracle Golf Drive forKids in support of the Mike Weir Foundation and theChildren’s Miracle Network. A member of the NGCOACanada Team will be contacting you shortly to secureyour participation for the 2010 season.

Honour the Game Whistle Bear GolfClubToday’s youth have far more extracurricularoptions than generations before them, andwhile the golf industry continues to encour-age junior development programs, golf wasnoticeably absent from a list of the nation’stop 10 organized youth sports, according to a2008 study by Canadian Social Trends.

But Whistle Bear Golf Club in Cambridge,ON, has decided not to stand idly by and risklosing a generation of young players. Toencourage this younger demographic,Whistle Bear started the Junior PerformanceTeam in 2007 as a complement to its GolfPerformance Center, which is geared togolfers of all levels and ages. The JuniorPerformance Team specifically focuses oninstruction and fostering a love of the gamefor 12 young players at a time, boys and girls,ages 5 to 14.

Although most members come to the elitelevel team with a strong foundation in golf,instructors look for qualities that transcend thesport when selecting team members.

“Regardless of their skill level, the mostimportant thing is that they have a desire tobe better at golf,” says Dave Smallwood,CPGA Director of Instruction. “But we alsoconsider criteria outside of their actual skilllevel such as their personality and willingnessto be instructed.”

“We cater to junior golfers,” saysSmallwood. “So they enjoy the game, thecamaraderie and they enjoy our instruction.At the same time, they are also becomingstronger players who will continue to play,hopefully for the rest of their lives.”

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NGCOA Canada Events

Calendar of EventsNGCOA Canada

News

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Ad Directory Spring 2010

NGCOA Canada • GOLFMAX

Play Golf Ontario Pavilion 2010 Toronto Star Golf & Travel ShowMarch 5-7, 2010 Metro Toronto Convention Centre – North HallThe Play Golf Ontario Pavilion is a regional promotion that will introduce your course tothousands of golfers. Contact: Mike Bell (705) 812-1254 mbell@ngcoa.ca www.ngcoa.ca

EXPOGOLF ACURA 2010March 19 - 21, 2010 Place Forzani, Laval, Quebec Register now for Quebec’s consumer golf show of choice! Contact: Alain Laforge (450) 592-1852 alaforge@ngcoa.ca www.ngcoa.ca

2010 Ottawa Gatineau Golf ExpoMarch 27 - 28, 2010 Ottawa Athletic ClubEntering its 16th consecutive year, the Ottawa Gatineau Golf Expo is the best way toexpose golfers to your course. Contact: Shawn Hunter (613) 821-2260 shunter@ngcoa.ca www.ottawagatineaugolfexpo.ca

2010 Golf Atlantic Expo April 17 - 18, 2010 Red Ball Internet Centre, Moncton, New BrunswickBe a part of Atlantic Canada’s only consumer golf show! Contact: David McCafferty (506) 451-6201 davidm@ngcoa.ca www.golfatlanticexpo.ca

2010 Take A Kid To The Course WeekJuly 5 - 11, 2010Exclusive to members of the NGCOA Canada, this National Player Development programencourages families and juniors to take up the game of golf at your course! (866) 626-4262 www.kidsgolffree.ca/members

NGCOA Canada Spring Warm Ups From key association and industry updates to discussions with Golfmax suppliers – youcan’t afford to miss the event in your area!

Chapter Date VenueEastern Ontario/Outaouais March 3 Anderson Links G&CC, Carlsbad SpringsQuebec March 19 Place Forzani, LavalSouthwestern Ontario March 24 Whistle Bear Golf Club, CambridgeCentral Ontario March 25 Angus Glen Golf Club, MarkhamBritish Columbia March 25 Mayfair Lakes G&CC, RichmondAtlantic April 17 Red Ball Internet Centre, Moncton

Travelling to a facility near you The following chapters are bringing their Spring Warm Ups to various facilities in yourregion!

Chapter DateThe Prairies March 10 – April 11Alberta March 8 – April 2

Check out your NGCOA Canada monthly E-Newsletter and www.ngcoa.ca for moredetails on NGCOA Canada Spring Warm Ups, NGCOA Canada Invitational GolfTournaments, Allied Association and Industry Events.

a|k|a architecture+design inc. . . . . . . . . . . . . . .48www.aka-arch.ca • (604)567-1009

Burnside Golf Services . . . . . . . . . . . . . . . . . . . .49www.rjburnside.com • 877-799-8499

Canadian Plastic Cards Inc. . . . . . . . . . . . . . . . .34www.canadianplasticards.ca • 888-228-4213

Club Car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68www.clubcarprecedent.com • 800-461-3322

Coca-Cola Bottling Company . . . . . . . . . . . . . . . .2www.coke.net • 800-241-COKE

Com Tix Tickets Inc. . . . . . . . . . . . . . . . . . . . . . .27www.comtix.com • 800-881-8845

Dollco Printing . . . . . . . . . . . . . . . . . . . . . . . . . .48www.dollco.com • (613) 738-9181

Gary Player Design . . . . . . . . . . . . . . . . . . . . . . . .3www.garyplayerdesign.com

Gifts from the Heart . . . . . . . . . . . . . . . . . . . . .54www.giftsfromtheheart.ca • 800-463-1883

Golf Business Canada Conference & Trade Show . .57www.ngcoa.ca/conference • 866-626-4262

Guelph Turfgrass Insititute . . . . . . . . . . . . . . . . .48www.guelphturfgrass.ca • (519) 824-4120, ext. 58873

NGCOA Canada Golfmax Purchasing Program . . . . .30, 31www.ngcoa.ca • 866-626-4262

John Deere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7www.johndeere.com/golf • (866) 769-4859

Kubota Canada . . . . . . . . . . . . . . . . . . . . . . . . . .50www.kubota.ca • 905-294-7477

Golfmax Insurance Plans . . . . . . . . . . . . . . . . . .67www.mooremclean.com • 888-404-0000

Nearly New Golf . . . . . . . . . . . . . . . . . . . . . . . . .49www.nearlynewgolf.com •(800) 268-7934

Ontario Golf Superintendent’s Association . . . .34www.golfsupers.on.ca • (877) 824-6472 . . . . . . . . . . .

Ontrak Purchasing & Consulting Services . . . . .23www.ontrakpurchasing.ca • 905-632-8592

Petra Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42www.petrasoap.com • 800-463-2516

NGCOA Canada Research Department . . . . . . . .15www.ngcoa.ca • 866-626-4262

Take A Kid To The Course Week . . . . . . . . . . .16, 17www.kidsgolffree.ca • 866-626-4262

UgMO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20www.ugmo.com

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N EW M E M B E R SOctober 8, 2009 to February 5, 2010

Contact us or mail or fax payment to:

National Golf Course Owners Association Canada 105-955 Green Valley Crescent, Ottawa, ON K2C 3V4 Toll free: 1-866-626-4262 Tel: (613) 226-3616 Fax: (613) 226-4148Email: ngcoa@ngcoa.ca Website: www.ngcoa.ca

FACILITY TYPE

❑ 9 holes / Par 3 / Driving Range ❑ 18 holes ❑ 27 holes ❑ 36 holes ❑ over 36-hole operations. Please indicate total # of holes ____

❑ Public ❑ Semi-Private ❑ Private

OWNERSHIP TYPE❑ Privately Owned ❑ Member Owned ❑ Government Owned (Federal / Provincial / Municipal)

*please circle one

MEMBERSHIP TYPE❑ For Profit: open to private owners or lessors of profit-

oriented golf facilities

❑ Not for Profit: open to member-owned or governmentgolf courses (not-for-profit)

ANNUAL DUES 9 holes / Par 3 / Driving range . . . . . . . . .$385.00 + GST 18 holes . . . . . . . . . . . . . . . . . . . . . . . . . . . .$765.00 + GST 27 holes . . . . . . . . . . . . . . . . . . . . . . . . . . . .$915.00 + GST 36 holes . . . . . . . . . . . . . . . . . . . . . . . . . .$1,125.00 + GST

Over 36-hole operations add $70.00 per each additional 9 holes exceeding 36 holes. GST (#89503 9253RT0001)

PAYMENT❑ Cheque ❑ MasterCard ❑ VISA ❑ American Express

Credit Card Number:

Expiry:

Security Number:

Cardholder Name:

Applicant Signature:

Date:

Primary Golf Facility/Company:

Primary contact: Title:

Mailing Address:

City: Province/State: Postal/Zip Code:

Telephone: ( ) Fax: ( )

Email: Website:

Preferred method of communications:

❑ Email ❑ Facsimile ❑ English ❑ French

Course Owner(s):

MembershipNGCOA Canada Membership

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It’s in the numbersover

1300Golf facilities belong to

the NGCOA Canada

representing

65%of all facilities in

Canada

97%Members renew their

membership every year

80-85%average retention rate for

most Canadian Associations

over

500Industry leaders

participated in the 2008Golf Business Canada

Conference & TradeShow

$83million

member purchasesthrough the GolfmaxPurchasing Program

$6.5 million

member savingsthrough the Golfmax

Purchasing Program

The NGCOA Canada Board of Directors welcomes the following members to the NGCOA Canada TEAM!

AlbertaPigeon Lake Golf Club Mulhurst Bay AB

British ColumbiaHillview Golf Inc. Vernon BCNico Wynd Golf Club Surrey BCPrinceton Golf Club Princeton BCSt. Andrews By-The-Lake Kaleden BCTwin Lakes Golf Resort Kaleden BC

Central OntarioBigwin Island Golf Club Huntsville ON

Prairie ChapterTranscona Golf Club Winnipeg MB

QuebecClub de Golf Le Parcours du Cerf Longueuil QCClub de Golf OrlÈans Inc. Ste-Pétronille,

Île d’Orléans QC

Southwestern OntarioDutton Meadows Golf Club Dutton ONHighland Country Club Ltd. London ONOtter Creek Golf Club Otterville ON

CORPORATESNationalDudson Canada Inc. Mississauga ONNEBS PAYweb Midland ON