38% Increase in Conversion Through Search

24% Increase in Revenue

108% Increase in Time on Site

22% Increase in Average Order Value

Nextopia helped MY SUNShiNe Shoppe achieve:

iNdUStrY

Crafts & Fashion

platforM

Nextopia prodUctS

Nextopia Site Search

WebSite

www.sunshineshoppesupply.com

Nextopia Customer Case study

My SunShine Shoppe

I would recommend Nextopia for the simple fact that our customers find what they’re looking for which leads to an increase in sales.

“

Poor Search Results.

the challeNge

• 38% Increase in Conversion Through Search• 24% Increase in Revenue• 180% Increase in Time on Site• 22% Increase in Average Order Value • 16% Increase in Internal Search• 18% Decrease in Search to Exit Rate• 4.5% Decrease in Bounce Rate

Nextopia reSUltS

My Sunshine Shoppe is very satisfied with Nextopia Site Search and

has actually had to expand their team, bringing more employees on

in order to keep up with demand. Customers now have the ability to

easily find what they are looking for but also discover new products.

Nextopia beNefitS

Chris Hustad, Co-Owner, My Sunshine Shoppe

CuStoMer CaSe Study | 1.800.360.2191

800.360.2191 | 260 King St. E., Suite A200, Toronto, ON M5A 4L5

MY SUNShiNe Shoppe: aN iNtrodUctioN

My Sunshine Shoppe is a DIY crafts and fashion boutique, located in Bismarck, North Dakota. Their website is run on

the Volusion platform and they have been a Nextopia customer since June 2014.

the challeNge

Before implementing Nextopia’s Site Search software, My Sunshine Shoppe had just opened a new facility, which

provided them with a square footage expansion of over 300%. This new facility allowed My Sunshine Shoppe to

offer their customers a more robust product lineup.

It was after this expansion that My Sunshine Shoppe noticed they were experiencing a high number of shoppers

turning to the search box and performing a search in order to find the product they desired. While they were

seeing a high number of searches, the majority of these searches were not leading to sale. They were seeing a low

conversion.

It was then that My Sunshine Shoppe began to research different search providers. They decided to implement

Nextopia’s Site Search because the Account Rep was helpful and reliable, and the product along with price seemed

like it would produce a great return on investment (ROI).

Nextopia reSUltS

My Sunshine Shoppe has seen amazing results since implementing Nextopia Site Search. They saw their conversion

through search increase by 38%, time on site increase by 108%, internal search increase by 16%, average order value

increase by 22% and revenue increase by 24%. My Sunshine Shoppe also saw their search to exit rate decrease by

18% and their bounce rate decrease by 4.5%.

Needless to say, seeing such a significant increase in conversion and revenue resulted in My Sunshine Shoppe

experiencing a tremendous ROI and increased customer satisfaction.

Statistical data provided by featured customer

38% 24% 180%Increase in Conversion Throgh Search

Increase in Revenue

Increase in TIme on Site

4.5%Decrease in Bounce Rate

22% 18%Increase Average Order Value

Decrease in Search to Exit Rate16%

Increase in Internal Search

CuStoMer CaSe Study | 1.800.360.2191

800.360.2191 | 260 King St. E., Suite A200, Toronto, ON M5A 4L5

We’re in the business of helping internet retailers sell smarter. We provide our customers with the tools, knowledge and control they need to convert browsers into buyers. Nextopia is the #1 global provider of eCommerce site search and navigation solutions. Our powerful technology streamlines and supercharges your sales and merchandising efforts, provides vital customer data through our back-end analytics, and improves your customers’ shopping experience.For more information, please visit www.nextopia.com

CALL US FOR A FREE SITE EVALUATION 800.360.2191

Nextopia beNefitS

My Sunshine Shoppe is very satisfied with Nextopia Site Search and has actually had to expand their team, bringing

more employees on in order to keep up with demand. Customers now have the ability to easily find what they are

looking for but also discover new products.

One added benefit of Nextopia’s Site Search functionality is that it can be used by more than just customers. My

Sunshine Shoppe employees use Nextopia’s search on a daily basis to search the product catalog in a fast and efficient

manner.

My Sunshine Shoppe is beyond happy with not only Nextopia’s product, but service as well. Chris Hustad, Co-Owner

of My Sunshine Shoppe, shared what it has been like working with the Nextopia team, “they weren’t pushy, and played

more of a consultant role.”

My Sunshine Shoppe found what other Nextopia clients have found—that enhancing your eCommerce store’s site

search functionality turns browsers into buyers.